Does PaperCut support printer redirection based on rules?
KB Home | Does PaperCut support printer redirection based on rules?
Yes, this is supported via Advanced Scripting in version 10.1+. Check out some of the best practice recipes for different types of redirection strategies such as:
Directing large jobs through to high-volume printers
Least cost routing
There are however some caveats when directing from one devices “type” to another.
Usually the reason for re-directing a job to another printer is that the job is better suited for a different “type” of printer. E.g. it’s a larger job and should hence be printed on a high volume laser printer rather than the InkJet. PaperCut supports “redirection via notification”. You can set up filters that allow you to place limits or restrictions on jobs on a per-printer basis. Users are then sent a customizable message why their job has been denied and this may include a suggestion to use an alternate printer. Automatic redirection (or rollover) in this case is not really possible as the job needs to be re-rendered for the new printer type and in many cases the user may need to select new options (e.g. the new printer may have duplex option and this should be selected). Redirection via notification also helps educate the user as to why their job should be printed elsewhere.
This topic is closely related to find me printing - a standard feature in PaperCut that you can read about here.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.