Help Center menu

PRODUCT MANUALS

PaperCut Pocket and Hive manual

PRODUCTS FEATURED

Planning your install

Before you dive straight into configuring your system, you may want to get a feel for where to focus your efforts, and what specific features you might want to implement.

Narrowing your Discovery Scope

As you kick your configuration off, your first administrator will need to install the edge node service to query the network for printers. By default we’ll search far and wide for every printer we can find so that it’s as easy for you as possible. However, we offer an option to narrow where the Edge Mesh is searching for your printerrs. If you already know where your printers are, you can save a little bit of time, and reduce the chance of pulling in printers that you don’t care about by limiting the search scope. you can specify addresses for us to check, or you can provide an IP range that you want the Edge Mesh to stay within.

To explore how you can configure your system's Discovery Scope, see our manual page for Printer Discovery here

If you want a better look at how our Printer Discovery works under the hood, visit the 'How it works' page we have on the subject here

Decide how to invite your users

When you decide you’re ready to onboard your users, you can go about things one user at a time to get off to an easy start with a slow rollout - or you can add a few people at a time to get things rolling quickly. If you’re feeling particularly efficient, you can use an add-on to import from your Microsoft Azure Active Directory (with Google Workspace and more coming soon) or use a flat file to import from any directory source of your choice.

We have a page about managing your users here!

Outline your clients/computers

Before you invite your usersand get them added to the Edge Mesh, it will be useful for you to outline the types of users that you have. Computers in any environment will generally fall into one of the following categories.

Remote and Mobile Clients

Passive Node Icon

These users are going to be in and out of the office frequently - they frequently need to print to the office from home or a coffee shop. Since they won’t have contact with the printers in the office very consistently, these devices will be less useful as Edge Nodes. These users will probably either not have the ability to communicate with printers directly, or even if they can, you’d be replicating a job out to a remote location for little to no benefit.

“Regular” Users

Standard Node Icon

These are the users that will be in an office and are online during most business hours. These computers have consistent access to a consistent list of printers. They don’t have to be permanent, but they should not be located in places like coffee shops, home offices, or other areas that don’t have access to your printers. It’s possible that all of your nodes will be well suited as standard nodes!

Permanent workstations and servers

Super Node Icon

Some environments have computers that never change. They’re almost always on, they don’t change locations, and they can talk with a consistent list of printers. Whether it’s a retired server, a front desk computer, or that weird laptop in the corner that no one’s turned off for like a year, the Edge Mesh can benefit from that kind of dependability!

Additional Resources for Edge Node Management

If you’d like more insight into what the Edge Mesh is and how it works, head over here to read about it!

For more information about configuring these options, head over to the 'managing your edge mesh' section in the advanced administration section of the help center.

Decide how to print

“Queue? IPP? Both? What do I choose?!” - Well it’s going to depend! Now that we’ve planned which of our users will have passive, active, and super nodes, let’s start thinking about how the jobs should actually make it to the printer. Papercut Pocket and PaperCut Hive will first determine this information during our discovery process, but we’re always looking for changes (so if you’ve already discovered your printers, don’t worry 😉).

IPP printing only

This is a great option if you have a fleet of devices that all support driverless AirPrint printing (IPP Everywhere). Most modern printers will try to adhere to this standard. This option is super useful for “set and forget” printing - as long as your printers support the standards of IPP that we need, you won’t have to touch a configuration for this to work.

Queue printing only

Queues are going to be useful for any printers that fall between the cracs with the IPP configuration - maybe you’ve got some old printers that don’t support IPP at all, maybe you’ve got some printers that support IPP, but don’t adhere to the driverless printing standard, or maybe you just like printer queues. For this configuration, all you need to do is install the queue with the driver on a handful of the Edge Nodes in your Edge Mesh. This allows for the Edge Node service to use the OS’s native queues to submit the job to the printer. Queue configurations go super well with Super Nodes (ha).

Hybrid IPP/Queue Printing

If both submission options are valid, why not use both? Having both IPP and queue printing available for your printers can help strengthen the Edge Mesh to make sure that you’ll have the highest likelihood of delivery possible. If you decide that you want both options available in your network, you can choose to prioritize one delivery method over the other. For more information on how to configure this, check out our configuring delivery methods section in our manage your printer page.

Pick your release methods

Release options at the Printer

Available on PaperCut Pocket and PaperCut Hive

Example of a Printer Label

QR Code Scanning

If you want, you can instruct Pocket or Hive to produce a label that can be applied to your printers that has a device-specific QR code on it for quick release from any mobile device with the Mobile App installed. The user can either scan this through the PaperCut Pocket/Hive app directly, or through their QR scanner of choice. QR codes are a great way to enable self-registration for your users too!

NFC Scanning

NFC Has been added to just about every mobile device in the last decade (okay, that’s rounding up a bit - every device since 2014…). In case your organization is living in the future and already has an implemented NFC tag system for your printers - or if you’re looking to make the leap now - you can associate the tag values with th eprinters so that users can simply use their phones to scan the tags and release their jobs.

Printer Code

Sometimes you just wanna go about things the old fashioned way. maybe your mobile devices don’t have NFC and photography just isn’t quite how you want to express yourself. For you, we have the printer code - unique to each device and enterable on every Mobile App. Stay vigilant, though, the clever user can save this code to release from anywhere!

Implementing your choices

Once you’ve decided which release methods you want to use, you can select which to enalbe for your users in their mobile app through the “Secure Printing tab. From there, just print out the label and customize it to show the options that you want!

See our 'Features in Detail - Secure Printing' article for more information


Release Anywhere

Available on PaperCut Pocket and PaperCut Hive

Mobile Release

The entire release process can be completed through the Mobile App if you want it to. The user selects the job that they want to release, follow by the printer that they want to release it to, and they’ll be on their way. Keep “List” enabled as a release mothod if this is an option you want for your users.

Release Options for PaperCut Hive Only

Hive Embedded Application

PaperCut Hive enables you to install embedded applications on your multifunction devices that support it. This means that you don’t have to worry about getting the apps installed on your user’s mobiles to get printing working, you can just install the app and let your users interact with the printers instead.

Lite Release

Lite Release is a great option if you just want to allow your users to release their jobs to the devices without needing to interact with their Mobile Device (or if your users are unable to use a Mobile Device at all). The lite release is also good if your Multifunction Device doesn’t yet have the full embedded application yet, or if you don’t want to bother tracking copy or scan jobs.

Full Embedded App Release

The full embedded application will provide all the same functionality as the lite release, but will also include the ability to track and control copy, scan, and fax jobs. The full embedded app also supports the use of badge or card ID readers that are plugged into the device directly to ease the sign in workflow for your users.

For help deciding, see the manual page for printer apps here!

Conclusion

Now that you’ve worked through the computers you’ll be installing on and the ways you can strengthen the Edge Mesh to meet your needs, and the methods that your users can employ to release their jobs, you should have a good idea of all the moving parts within your new PaperCut Pocket or PaperCut Hive installation!

Take a look at the other sections in the PaperCut Pocket and PaperCut Hive help center to explore the features covered in this article at depth.

Got questions? We’d love to hear from you! Check in with our Support team for help getting your system up and running through support.papercut.com

Comments