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Mobile web client

When printing from a desktop or organization-owned laptop, the User Client provides a range of functionality such as

  • showing the user their balance / quota,

  • delivering notification messages,

  • confirming the cost of jobs and

  • allocating jobs to shared accounts.

For user-owned and mobile devices it might not be possible or practical to deploy (or have the user install) the desktop client. Instead, the Mobile web client offers most of the same functionality and can run in a web browser on nearly any device.

In most cases, use of the Mobile web client is optional and serves only to provide information to users about their print jobs. However, running the Mobile web client is mandatory if users are:

  • printing from an iOS device that requires the Mobile web client for user authentication (See iOS printing (iPad & iPhone))
  • configured with Account Selection options (or you have print scripts) that require user interaction that can ONLY be done via the Mobile web client (and cannot be done at the printing device). In this case, if the Mobile web client is not running, the user is unable to carry out the configured user interaction for Account Selection, and the job remains paused and does not appear on the printing device.
    Tip: If users are configured with Account Selection options that require user interaction and this can be done BOTH via the Mobile web client AND at the printing device (the ability to assign accounts at the printing device is available), then running the Mobile web client is not mandatory. It may be required if it is also being used for other purposes, besides Account Selection (such as, viewing current account balance, cached user comments, "low credit" warning messages, notifications about print policies, etc). For more information, see Changing print job settings at the MFD

The Mobile web client can be accessed from a web browser at http://[servername]:9191/client. Rather than have users type the URL into their browser, we recommend providing a prominent link, for example, on an intranet page, or deploying a link to devices where possible. Specific instructions for deploying to iOS devices are available in The PaperCut NG/MF iPad / iPhone App (Mobile web client).

For Google Cloud Print and Email to Print jobs, a reminder email message can be sent if the Mobile web client is detected as being idle, without any user interaction for some time (90 seconds after submitting the job by default).

To configure an email reminder:

  1. Click the Options tab.

    The General page is displayed.

  2. In the Actions menu, click Mobile &BYOD.

    The Mobile &BYOD page is displayed.

  3. In the Common Mobile Printing Options area, select the Send a reminder email when a job requires user action (e.g. account selection) check box.
  4. Click Apply.


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