[Legacy] Upgrading PaperCut ChargeBack to version 6.2 only
KB Home | [Legacy] Upgrading PaperCut ChargeBack to version 6.2 only
The PaperCut installer is designed to allow “install over the top” upgrades, however we advise against this in a production environment. Unlike desktop applications, servers are multi-user environments and often DLLís or components can be locked by other applications or users preventing complete upgrade. Hence we recommend an uninstall → reinstall procedure as outlined below.
Choose the appropriate upgrade for the version currently installed:
5. Restart the server. (Unlike a desktop application, PaperCut could still be in use when uninstalling, which can cause files to be locked during uninstallation. Rebooting will allow these files to be released.)
6. Manually delete any files remaining in:
(note: this step is optional and often not required)
7. Install the latest release of PaperCutChargeBack
8. Copy the pcuserdb.mdb file and other files backed-up in step 2 over the empty ones (Note: do this before running PaperCut for the first time):
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.