The Lubbock Independent School District (ISD) was established in 1907. It’s the largest school district—61 campuses—serving the city of Lubbock, Texas.
The district includes elementary, early childhood, middle, high, and special purpose schools, and alternative campuses.
Yes, the 27,000 students and 3,500 staff do a lot of printing! And that printing was done on thousands of printers.
Eventually it came to a point where the print environment became too big and convoluted to manage. Something had to be done to manage the printers (and everything about them), and to find a replacement for the soon-to-be deprecated Google Cloud Print they were using.
The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed."
Technology Services, Lubbock ISD
Too many printers. Google Cloud Print going away.
According to Robert Causer from Technology Services at Lubbock ISD, “I couldn’t even tell you how many thousands of printers we had. In just about every nook and cranny there was a printer – it was like the Wild Wild West of printers! Things were somewhat out of control”.
The district printer fleet reached several thousand printers randomly distributed across the campuses, with varying degrees of use. Eventually, with so many printers being used by so many people, service calls were taking up around 30% of Tech Services time, and toner and paper costs were skyrocketing.