Release History Version 17

Fixes:

• Fuji Xerox (AIP) / Dell (AIP): Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Konica Minolta (OpenAPI): iOption: Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Sindoh (Open API): iOption: Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Toshiba (MDS): Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Xerox (EIP): Fixed an issue on some devices with recent firmware that could cause an error during logout.
• Fixed an issue that caused the number of devices to be incorrectly reported.

Copier / Device Integration:

• HP (FutureSmart 4+) Print Only:
  • Added a config key to enable granular control of device functions that users are permitted to access (ext-device.hp-oxpd.permission.whitelist).

Fixes:

• macOS High Sierra (CUPS): Fixed an issue triggered by a recent macOS High Sierra update, causing a delay in the display and monitoring of printers after installation, and when a new printer is subsequently added.
• macOS and Linux: Fixed a rare issue that sometimes failed to update the printer status and logged a pc-event-monitor error on the print-provider.log, when one or more printers had unresolvable hostnames.

Other Notes:

• If you are running v17.2.1 or later, there is NO database upgrade.

Enhancements:

• PayEx payment gateway: Added support for manual and on-demand transfer using the new WyWallet APIs.
• Printer in Error: The error message displayed when a printer is low in paper now displays a more specific message about the error and resolution rather than a generic error message.

Fixes:

• PostgreSQL database: Added support for PostgreSQL version 10. As per our End Of Life Policy announcement, PostgreSQL version 8.1 and below is no longer supported.
• Web Widget: Fixed an issue that caused the message "Widget Error" to be displayed, instead of the Environmental Impact Web Widget or the Balance Web Widget.
• Linux Web Print (Default mode): Fixed an issue that hid the Web Print tab on the PaperCut MF User web interface, making Web Print unavailable.
• Watermarking with PostScript drivers: Fixed an issue that caused watermarks on landscape pages to be printed in the wrong position or not printed.
• Page Analysis for PCL6 drivers: Fixed an issue for some drivers where a grayscale page containing a JPEG image was incorrectly detected as being a color page.
• HP plotters: Fixed an issue that under certain conditions caused the page size to be incorrectly detected.
• Site Server:
  • Site Server with external database: Fixed an issue on the Admin web interface and the System Health interface that failed to accurately detect a Site Server as being offline when the Site Server's external database was in error.
  • Fixed a rare issue that caused the Site Server to go into offline mode indefinitely.
• Web Print Sandbox on Windows Server 2008 R2 or Windows 8 and above using Client-Side Rendering (CSR):
  • Fixed an intermittent issue where some print jobs partially or completely failed to print.
  • Fixed an issue that occasionally caused print job attributes such as page count and ownership to be incorrectly detected.
• Fixed an issue that continued to send notifications for each low toner event, even when the frequency of alerts was set to daily, hourly or custom.
• Epson printers:
  • Fixed an issue that caused an incorrect page count on some large format printers.
  • Fixed an issue that caused an incorrect page count on some printers when duplex printing a document with an odd number of pages.
  • Fixed an issue that incorrectly detected a grayscale page as color on some printers.
  • Fixed an issue that failed to detect the document name on some printers.
• Novell iPrint: Fixed an issue that caused the Print Provider to crash when the File Descriptor Limit is reached.
• Fixed an issue that caused the Type/Model on the Printer Details page to be incorrect and inconsistent.
• Fixed an issue that caused an error on the Printer Details page when using multiple sessions and navigating between the Printers and Devices tab (since 17.3.2).
• Fuji Xerox PostScript driver with CentOS: Fixed an issue that caused duplex print jobs to be detected as simplex, for jobs redirected from a CentOS generic PostScript queue to a Fuji Xerox PostScript queue on a CentOS server.

Copier / Device Integration:

• Fuji Xerox (AIP) / Dell (AIP):
  • Fixed a rare issue on the Account Confirmation screen where tapping the Next button twice prematurely terminated the active session on the device.
• Ricoh (SmartSDK) version 2.1.3*:
  • Fixed an issue that could cause PaperCut MF to crash after the expiry of the auto logout timer or the device's sleep timer.
• Sharp (OSA):
  • Sharp MX3570: Fixed an issue that incorrectly truncated some button labels when using the French language.
• Toshiba (MDS):
  • Added support for tracking and controlling USB Printing.
• Xerox (EIP):
• First generation devices: Fixed an issue that caused the Print button to be hidden on the Print Release screen when using the Dutch language.
• Added a config key (enable-usb-print) to enable or disable USB printing.
• Fixed an Account Confirmation workflow issue that sometimes produced inconsistencies with the screens displayed and their settings.

For Integrators:

• Credit API: Fixed an issue that caused devices to be created incorrectly.

Other Notes:

• If you are running v17.2.1 or later, there is NO database upgrade.
• Devices marked with* require installing an updated version of the embedded software to access new features and fixes.

Enhancements:

• Ricoh (SmartSDK):
  • Support for Integrated Scanning. The all-in-one intuitive user interface provides a consistent and seamless experience.
  • Support for USB tracking.
  • Support for customizing the logo, and more.

  For more information, see the Copier / Device Integration section for Ricoh (SmartSDK).

• Mobility Print:
  • Support for Linux and macOS environments by the Mobility Print server.
  • DNS setup is even easier with a new improved workflow in the Mobility Print Admin interface to help you configure DNS-SD.
• Windows Print Provider: Added an option to change print queue error monitoring to SNMP (ErrorPollMethod=snmp in print-provider.conf). This speeds up the time on Fast Release Stations, Standard Release Stations and all web-based Release Station interfaces to:
  • block the release of print jobs when a print queue is in error, and
  • stop blocking the release when the print queue is no longer in an error state.
• Improved the wording of the "Make shared account/PIN code visible" security options in the Account Options area on the Options > General page.
• Web Print Sandbox mode security**: Document macros, which continue to be allowed by default, can now be blocked by setting the new config key to Y (web-print.disable-macros).
• Basque translations are now available for Ricoh (SDK/J) version 6.0.4 and the PaperCut MF User web interface.

Fixes:

• Mac and Linux: Fixed an issue where the printer toner level, model, and serial number was not updated on the Printer Details page for printers using some Xerox drivers.
• Windows Print Provider: Fixed a rare issue that caused Print Provider to crash if PDL transforms were enabled.
• Microsoft Applications on Windows 10: Fixed a rare issue that caused print jobs not to be tracked when printing to Windows servers with server side rendering, when Hide Document Names have been activated.
• HP printers on a Windows 10 or Windows Server 2016 print server: Fixed an occasional issue that caused an incorrect number of pages to be reported when printing multiple copies.
• Fixed an issue preventing device license numbers on the About page from updating after adding a new device.
• Site Server: Fixed an issue to improve Site Server registration and sync performance in organisations with many Site Servers where some Site Servers some times incorrectly switched to the offline mode.

Fixes:

• Fixed an issue that occasionally caused multiple User Client popups, and can cause excessive load on the Application Server.
• Diagnostics: Reduced the server load and decreased the duration when downloading the diagnostics file.

Enhancements:

• Increased the frequency of updating the Printer Status on the Admin web interface dashboard, from once in 120 seconds to once in 20 seconds.

Fixes:

• Epson SC-PX7V2 printers on Windows and Mac: Fixed an issue that incorrectly tracked and charged for every page in a color print document when multiple pages were printed on a single sheet of paper (n-up printing).
• Windows Print Providers: Fixed a rare issue that prevented PaperCut MF from tracking print jobs due to the Print Provider service being unable to start.
• Fixed an issue causing a refund for a job charged to a single default personal account to also be refunded to all the secondary external personal accounts.
• Mobile Print Release: Fixed an issue when users clicked the "Back" or "Refresh" button on the Job Info screen that incorrectly displayed a blank screen, making the mobile device unresponsive.
• Security: Fixed an issue when using the CreateSSLKeystore command line option to generate a self-signed SHA-256 certificate that incorrectly created a SHA1 certificate instead.
• MySQL database: Fixed an issue when searching for users on the Users > User List page that produced an error.

Enhancements:

• Security enhancements: When a print server is detected as offline, print jobs queued for printing will now be placed back on hold. Print jobs will not longer be automatically released when the print server comes back online.
• Site Server: Print Providers can now be configured to communicate directly with the Application Server during a Site Server outage, thereby improving print resilience.

Fixes:

• Linux: Fixed an issue that caused custom memory allocation settings to be ignored. As a result, the Application Server used the standard memory allocation, which is insufficient for some large sites (since 17.3.2).
• Fixed an issue that caused a CSRF validation error when logging in to the Admin or User Web Interface if server.force-host-header has been configured in server.properties (since 17.3).
  Note: Some sites that use a non-standard reverse proxy server configuration may continue to experience this issue. Some additional actions are required to resolve this.
• Fixed a rare issue that incorrectly displayed the name of the user of a redirected print job as SYSTEM on the Windows print queue.
• Windows User Client:
  • Added the ability to switch off toast notification popups.
  • Windows 8+: Fixed an issue that truncated messages and caused them to appear twice, as a balloon tip and as a toast notification popup.
  • Fixed an issue that sometimes caused toast notification popups to become inaccessible, behind taskbar icons.
• Postscript driver: Fixed a page count and color detection issue when printing from postscript to an LPD print queue.
• HP Universal PCL6 driver: Fixed an issue that occasionally caused a color page to be counted as a grayscale page.
• Toshiba PostScript and PCL driver: Fixed an issue that incorrectly detected and charged a print job using "Erasable Blue" color type as grayscale, instead of color.
• Oracle DB version 12.2.0.1 or below: Fixed an issue that caused PaperCut MF upgrades from version 15.x or below, to fail when using Oracle DB version 12.2.0.1 or below.

Important Notice: If after upgrading, a CSRF validation error message (HTTP ERROR 403: Problem accessing /app. Reason: CSRF validation) is displayed while attempting to log into the Admin or User web interface, then some additional actions are required. This is related to the CSRF HTTP header origin checks introduced in 17.3.2, in line with OWASP recommendations.

Enhancements:

• Branding customization: Report headers can now be customized with a logo, from the Options > General page.
• User client:
  • The color of negative credit balances displayed on the balance window can now be customized.
  • Improved the User Client start-up time after a computer has gone to sleep.
• Google Cloud Print: Added support to configure Google Cloud Print via a Proxy Server.
• Standard Release Station: Re-positioned the login fields to prevent them from being obstructed when using an on-screen keyboard.
• Card self-association: A username and PIN can now be used to self-associate cards at the device.
• Added the ability to sync a user's PIN from AD/LDAP to PaperCut MF (ldap.schema.userpin-field, ldap.2.schema.userpin-field, user-source.ad.user-pin-field).
• User and group sync: Users who are pending deletion are now displayed in the Test Sync Settings window.
• Direct Printing: Significantly reduced the size of the Windows Direct Print Monitor installer for customers using PaperCut without a print server.
• PaperCut MF installer: Added template custom server configuration files (service.conf / launch-app-server.conf) to help customers wanting to change server settings.
• Reports: Users to be included in an User Ad-hoc Report can now be selected from the "User name" drop-down.
• Shared Accounts: Added new methods to the web services API to set the Overdraft mode and value.
• Personal Accounts: Added new methods to the web services API to set the Individual Overdraft mode and value.
• The way in which diagnostics files are provided to PaperCut Support has been improved with an "Upload diagnostics file to PaperCut Support" option on the Options > Advanced page.
• Updated the bundled Java SE Runtime Environment to version 8, update 131, to incorporate the latest security fixes from Oracle.
• Payment Gateway module: The advanced API for on-demand payment now fully supports charging and balance inquiries for shared accounts.
• Security enhancements:
  • Improved coverage of HTTP header origin checks in both the Admin and User web interface, in line with OWASP recommendations.**
  • Removed unnecessary system and operating environment data (for example, OS version, web server resources, database type) from error messages.

Fixes:

• Windows: Fixed an issue that caused custom memory allocation settings to be ignored. As a result, the Application Server used the standard memory allocation, which is insufficient for some large sites (since 17.3.2).
• Shared Accounts: A warning message is now displayed on the Users > User Details page if the user does not have permission to access the assigned "Default shared account".
• Novell iPrint: Fixed an occasional issue causing print errors when enforcing grayscale or duplex print job settings.
• Direct Printing with Email to Print: Fixed an issue preventing the Printer Details page from being saved during Direct Print setup.
• Epson SureColor large format printers: Fixed a page count issue when using roll paper.
• Web Print: Fixed an issue in the Admin web interface that did not display the number of documents in the Web Print queue.
• Fixed an issue that occasionally caused an error on the Printers > Jobs Pending Release page for non built-in PaperCut Administrator accounts.
• Provided a workaround for a rare issue that caused grayscale conversions to not be applied. A config key has been added to force grayscale conversion for all jobs on a specific print queue.
• Fixed an issue that prevented the PRTG Template Generator from working with the SSL protocol (URLs with HTTPS).
• Improved the layout of the Printers > Charts page.
• Minor usability improvements to the Admin web interface, such as changed button colors and field sizes.
• Fixed an issue when modifying fields on the Devices > Scan Actions > Details page that generated an incorrect warning message (since 17.2.4).

Fixes:

• Load balancing: Fixed printer load balancing to correctly select the least busy target printer to minimize the wait times for print jobs (since 16.0).
• Reports: Fixed an incorrect label format issue on Executive Summary reports run for a single day.
• Server commands: Fixed an issue when running the add-printer-access-group server command without defined groups, that returned an error.
• Secure Print / Find-Me printing:
  • Samsung Universal Print driver: A new PDL transform is now available from PaperCut support that fixes the incorrect printing of some grayscale Word documents as color.
  • Fixed an issue on the Print Release section of the Device Details page that displayed an incorrect warning message when enabling find me printing support.
  • Fixed an issue on the Print Release section of the Device Details page that displayed an incorrect warning message when a virtual print queue had a long list (300 or more) of redirected destination queues.
  • Improved the load time of the Device Details page when many print queues are available (since 17.1).
• Fixed a rare issue when creating a new device, if skimming through the fields very rapidly without waiting for the page to fully load, that sometimes produced a stale link error.
• Integrated Scanning: Fixed an issue that prevented users from editing blank Scan Action fields (filename and subject) on the device.
• Xerox Print to Fax**:Added the ability to toggle the XeroxFax key in the print-provider.conf file to track Print to Fax jobs as fax jobs instead of print jobs.

Enhancements:

• Print Provider: Now shipping signed PaperCut MF DLL's (pcprintportmon.dll and pcprintportmonui.dll) for both x32 and x64 architecture.
• Mobility Print: Provide the ability for users to authenticate via Pin/ID from Mobility Print.
• Fast Release network card readers, and Devices with network card reader User Authentication: Added 'RFIDeas 241 (Client Mode)' connection mode, which provides improved stability for 'RFIDeas Ethernet 241' network card readers.

Fixes:

• Fixed a problem preventing the Application Server from using custom keystores that have a different key password to the main keystore password (since 16.1).
• PaperCut MF now uses HTTPS for "Check for updates" and "Report error" communication.
• Fixed a problem preventing user deletion when running the delete-existing-user server command without arguments.
• Fixed an issue where sometimes confirmation emails for newly created users were not sent.
• Added a new config key ("IgnoreOSDocumentNames") that ignores the document name set by the operating system, and instead uses the document name specified in the spool file.
• Web Print: Fixed an issue where if one user received a Web Print error about an unavailable printer, other users will then also persistently receive the same error.
• Fixed an issue that prevented the removal of an alternate ID from a printer or device.
• Minor layout improvements in the Admin web interface, including alignment and pagination.
• Novell iPrint: Fixed an issue that falsely logged errors about a missing ppd directory.
• Canon imagePROGRAF large format printers: Added support for tracking and reporting of print jobs.
• HP PCL6 driver on Windows 10: Fixed an issue causing in an incorrect number of pages to be recorded when N-up printing was used.
• HP Universal or HP Model Specific PCL 6 drivers: Fixed an issue causing Envelope #10 size print jobs to be reported and charged as "Default (other sizes)".
• OKI Universal PCL5 driver: Fixed an issue that reported the wrong number of copies for print jobs in some cases.
• Mobility Print (with Toshiba Universal 2 driver): Fixed an issue where color documents were detected and charged as grayscale documents.

Copier / Device Integration:

• Sharp (OSA):

  • OSA less than version 4.0: Fixed an issue preventing devices from connecting to the Application Server when SSL was enabled.

Other Notes:

• This release does NOT contain a database upgrade.

Enhancements:

• User web interface refresh:
  • The refreshed, modern interface introduced in 17.0 on the Admin UI has been expanded to the User web interface. This latest UI update provides users with a more intuitive and clean interface.
  • Support is provided for reverting to the pre-17.2 User web interface branding via a config key (user-ui.apply-new-style). This key will be available until v18.0.
• Payment Gateway module: The Payment Gateway pages have been redesigned in line with the rest of the User web interface. Note: You need to upgrade your Payment Gateway module to v17.2.0 or above to take advantage of the new design.
• Branding customization:
  • The Admin web interface and User web interface login screens can now have a custom background image, background color, and Log in button color.
  • The Options > General page now provides a simple way to customize the branding of the Admin web interface, User web interface, User Client, and Login screen.
  • A Reset to default button has been provided for all customization options.
• GDPR print management, data privacy and security compliance: To comply with General Data Protection Regulation in Europe:
  • added the ability to permanently redact user data, to comply with the "Right to be Forgotten".
  • added the ability to extract all data about a user, to comply with the "Right to Access".
• Shared Accounts:
  • Added the ability to restrict Admin rights to manage specific shared accounts rather than all shared accounts.
  • The 'Perform bulk changes' admin right now controls 'Batch Import/Update', 'Shared Account Sync', and 'Bulk account actions'.
  • When creating a shared account, the "Sub Account of" field displays only the accounts the Admin has access to.
  • The Quick find search will only search for accounts to which the Admin has access.
  • Added tooltips for the icons on the Shared Account List page.
• Secure Print / Find-Me printing: Enhancements to Secure Print and Find-Me now make it easier to find printers and get your configuration right the first time. Changes include:
  • Improved the Find-Me configuration experience by suggesting print queues that have been configured with the same network address as the device.
  • The Find-Me destination section on the Device Details page has been clarified with the addition of a third option for a scenario where multiple queues from different operating systems are pointing to the same device.
• Web Print: Improved the Application Log messages for debugging purposes by providing details of the Web Print server hostname.
• Added support for new Dimatek Value Loader hardware.

Fixes:

• Site Server:
  • Fixed an issue with Site Servers not going to offline mode when the Application Server was reachable but not operational.
  • Fixed a problem preventing newly registered web services devices on a Site Server from automatically starting (since 17.1).
• Fixed a performance issue when opening the Admin or User web interface after a restart (since 17.1).
• Fixed an issue preventing toner notifications from being sent when a replaced toner becomes low.
• When a device is disconnected from the Application Server, improved the error message for the user and added a Refresh button on the PaperCut MF interface on the device.

Fixes:

• Fixed an issue causing a user's PIN to be deleted when their account is changed from Restricted to Unrestricted and vice versa.
• The New User Settings now allows the setting of a negative credit balance.
• Fixed an issue when running the PaperCut Application Server on Windows 7 or above that prevented Winpopup notifications from being delivered to Windows clients.
• Mac and Linux:
  • Google Cloud Print and Email to Print: Fixed an issue preventing printing on Linux and Mac when there are 5 or more concurrent jobs being processed by a Print Provider.
  • Fixed an issue preventing jobs with shell interpreted meta-characters (such as backticks `) in the document title from printing to a virtual queue.
• Web Print sandbox mode: Fixed an issue that occurred after one or more Web Print servers go offline, causing a single print job with multiple copies to be incorrectly processed as multiple individual print jobs.
• Mobility Print: Improved page-level color detection for PostScript printers.
• Site Server: Fixed an issue causing Site Servers to go offline when "system.site.keepalive-interval-secs" has a higher value than "system.site.register-interval-secs".
• PDL transforms: Fixed an issue causing temporary files to be retained when PDL transforms were enabled.
• Kyocera Classic Universal KPDL driver: Fixed an issue when printing in booklet mode, that incorrectly detected total page count, color page count, page size and duplex as simplex.
• Konica Minolta BizHub 226 driver: Fixed an issue when printing multiple copies of a multi-page MS Word document, that incorrectly detected total page and copy count.
• Toner status:
  • Improved the reliability, accuracy, and level of detail of the Toner status on the Printer Details > Summary page.
  • Added support for more toner colors in the Toner status on the Printer Details > Summary page.
• Prevent job release to printers reporting errors: The following additional device types are now supported:
  • Lexmark Touchscreen Printer (eSF)
  • OKI Touchscreen Printer (eSF)
  • Dell Touchscreen Printer (eSF)
  • Toshiba Touchscreen Printer (eSF)
• Fixed an issue causing custom logos in the Admin web interface to display incorrectly in Internet Explorer 11.

Fixes:

• HSTS:
  • Fixed an issue that prevented HSTS from being disabled when "Redirect to HTTPS/SSL if available" is disabled.
  • HSTS can now be enabled only when the Windows Application Server is configured on port 443. This, reduces the chance of a SysAdmin mistakenly using a port that is not supported by the HSTS protocol.
• Epson LP-S8160 printers: Fixed an issue causing incorrect page count for duplex jobs on Windows print servers.
• Standard Release Station / Pay Station: Fixed an issue that caused the Add Value button to appear smaller than the other buttons.
• Site Server: Improved Application Server and Site Server performance in environments with a large number of Site Servers running many embedded devices.

Enhancements:

• Mobility Print: Continued improvements including:
  • Allow Mobility Print to connect through a Site Server when the Application Server is offline.
  • Support for per job authentication. Per job authentication mode enforces authentication for every print job.
  • Support for subnet based printer filtering. This allows you to provide visibility to a subset of printers depending on a user's subnet.
  • Support for Mobility Print on private cloud.
  • Support for .local domains to simplify configuration on macOS and iOS platforms.

  For more detailed information about bug fixes, see Mobility Print Release Notes.

• Watermarking and digital signatures: Watermarking and digital signatures are powerful capabilities that enhance printing security by allowing identification of the source of any printed document. Enhancements to the existing functionality include:
  • The addition of full page watermarking for PCL6 and PostScript print jobs. This allows you to print a repeating watermark across the entire page, making it impossible for someone to remove it without destroying the document. Note: If you have secondary servers (Print Providers), you must upgrade them all for this functionality to work.
  • The default text used in the printed watermark now includes the %signature% variable. This prints a digital signature on each page, which can be used to identify the exact job in the job log.
• Secure Print / Find-Me configuration: Enhancements to Secure Print and Find-Me now make it easier to find printers and get your configuration right the first time. Changes include:
  • Added the ability to filter the source queue list by printer name on the Create Device page and Device Details page.
  • The source queue list on the Create Device page and Device Details page now groups queues by Virtual with Hold/Release, Physical with Hold/Release, and No Hold/Release.
  • The Secure Print Release and Find-Me settings on the Device Details page are now contained in a separate Print Release section.
  • Added the ability to filter the Find-Me destination queue list based on the print queue name on the Device Details page.
  • Improved the clarity and detail of error messages displayed when Job Redirection is not configured correctly.
  • Ability to copy Job Redirection Settings from one printer to another.
• HSTS: Support for HTTP Strict Transport Security (HSTS), forcing browsers to connect only via HTTPS.
• Web Print: Improved performance when printing multiple copies of a document. Web Print now collates all copies into a single print job resulting in less network traffic, decreased load on the Application Server, and faster printing time. Note: You must upgrade ALL Web Print Sandbox servers in your organization for this functionality to work. For more details, click here.
• The What's Next gadget on the Admin web interface dashboard can now be hidden.
• Improved database performance when user accounts are retrieved. This speeds up a range of functions such as logging in and printing.

Fixes:

• Security enhancements:
  • Logging in to the Admin web interface and the User web interface now require the use of cookies. For security reasons, the use of session IDs in URLs when cookies are disabled is no longer permitted by default.
  • You can now configure the SSL cipher order preference to be either server cipher order or client cipher order.
  • Fixed an issue allowing admins who do not have App Log view permissions to see the App Log details on the Admin web interface dashboard.
  • Improve security controls on upload of scanned documents.
  • Web Print: Increased security around the upload of documents to a Web Print server.
• Secure Print Release:
  • Fixed an issue where print jobs deleted from the Windows print queue were not removed from the Release Station interface.
  • Changed the default release mode of the standard Release Station to Secure instead of ReleaseAny. The Secure release mode allows users to only release their own print jobs.
• Mobility Print: Fixed an issue preventing users from authenticating when a published printer had paper size restrictions.
• Fixed an issue preventing an admin from viewing more than the first page of refunds on the Printers > Refunds page.
• Fixed an issue causing analytics files to be incorrectly sent to PaperCut when the "Share system usage data" option is disabled. Note: These files did NOT collect any data.
• Internet Explorer 11: Fixed an issue causing the web interface tour tips to redisplay after being closed or skipped.
• Print scripting: Fixed an issue that occurred when 'action.user.onCompletionSaveProperty' was set to null, causing jobs to not be logged.
• Linux systemd systems: Now automatically allow a sufficient number of files to be opened, which means less manual configuration for larger implementations.
• PCL6 driver: Fixed an issue causing an incorrect page count when duplex printing from Internet Explorer.
• Canon LBP842C: Fixed an iOS printing issue that caused an incorrect page count.
• Epson SC-T7200D ESC/P2 driver: Improved page count accuracy on macOS print servers.
• Watermarking with PCL6 drivers: Fixed an issue where "Bottom of page" watermarking on landscape pages did not print.
• Mac and Linux: Removed an unnecessary error message when running some command line scripts.
• iOS printing: Fixed an issue preventing printing from iOS devices after upgrading the print server to macOS 10.12 (Sierra).

Fixes:

• Fixed an issue that prevented a mixed combination of the following platforms from running on the same PaperCut Application Server at the same time (since 17.0.0):
  • HP Future Smart
  • Toshiba v2 and MDS
  • Xerox EIP 1.0+ and 1.5+
• Site Server: Fixed a rare issue preventing the release of jobs when "Block the release of jobs when this device is in error" is enabled.
• OKI Universal PCL5 driver: Fixed an issue causing an incorrect page count when duplex printing an odd number of pages.
• Heartland payment gateway: Improved the Application Server performance when non-registered Heartland users attempted to use the Heartland payment system.

Enhancements:

• System Health interface :
  • When there are multiple Print Providers, individual print server IP addresses in addition to the host names are now displayed.
  • The base system health URL now provides the total number of held print jobs (heldJobsCountTotal) throughout the organization.

Fixes:

• Improved the layout of the Destination column on the Devices > Scan Actions page.
• Fixed an occasional issue causing the Application server to crash when server-commands are being used.
• The csv print log files ( [app-path]/server/logs/print-logs ) will now be retained for 30 days, instead of 1 day.
• The Printer Details page that incorrectly displayed the status of toners with low levels as "Unknown", now displays the status as "Some".
• Fixed an issue on the Schedule/Email Reports page causing the Type drop-down box to be hidden.
• Fixed an issue causing database imports to fail after upgrading from PaperCut version 14.x to 16.x or above.
• Oracle and PostgreSQL databases: Fixed an issue causing backups to fail when the database contains a non-PaperCut table.
• Internal user: Fixed an issue causing the user registration confirmation e-mail to occasionally not be sent.
• PCL6 printer drivers: Fixed an occasional issue preventing documents with an image from printing.
• Type-3 Universal printer driver: Fixed an issue when printing from Microsoft Store Windows Apps or Edge, which created 2 print job logs (cancelled and printed) for 1 print job.
• RISO ComColor FW5230 PostScript driver: Fixed an issue that incorrectly detected and charged a grayscale print job as color.
• Site Server: Fixed an issue when after a period of being offline, the Release Station on a Site Server would fail to send card self-association details to the Application Server.
• Performance enhancement: Optimized the Application Server to release system resources (threads) more rapidly after a period of peak load activity.
• Fixed an issue that allowed some users who are not SysAdmins to be able to download diagnostic files.
• Improved security to reduce vulnerability to XML-based attacks.
• System Health interface :
  • uptimeHours is now displayed as a decimal value (for example, 2 hours and 30 mins is displayed as 2.5).
  • Improved the way the build number is reported.

Fixes:

• Fixed an error when clicking on Users / Groups > Bulk user actions.
• Print Archiving: Fixed an issue causing the preview to be unavailable when using some PCL6 drivers (since 17.0.2).

Enhancements:

• Auto-complete of usernames is now provided when assigning admin rights.
• MAC/Linux(CUPS): PaperCut can now be configured to automatically detect new print queues.
• CommWeb payment gateway: Support for new CommWeb merchant accounts with password based authentication.
• Performance improvements:
  • Improved Application Server start up speed.
  • Improved performance when importing users from LDAP Active Directory.
  • Improved Application Server stability in Web Print environments with large user groups and many printers.
  • Improved performance of device related System Health URL endpoints.
  • Improved database performance to prevent Application Server crashes in environments with a large number of embedded devices.

Fixes:

• Fixed an issue on the Application Server login page for slow connections, where the cursor jumps to the Username field when the Password field is being completed.
• Fixed an issue allowing users to release print jobs when they have a zero personal balance, and also have access to a single shared account.
• Fixed an Advanced Scripting issue, which incorrectly charged users for a color print job when the script converted the job to grayscale (since 17.0.0).
• Ricoh RPCS: Fixed an issue causing an incorrect page count when printing multiple copies of a document with different page size.
• Konica Minolta C754SeriesPCL: Fixed an issue that incorrectly detected custom paper dimensions.
• UI refresh fixes (since 17.0.0):
  • Improved the appearance of disabled check boxes.
  • Improved the font display on Application Servers that are behind a firewall.
  • Fixed an issue with the alignment of the Actions menu on the Reports > Schedule / Email Reports page.
  • Fixed an issue preventing users from viewing all pages of scheduled reports when more than 25 reports have been scheduled.
  • Reinstated the Enlarge button on the Groups > Add/Remove Groups page.
  • Reinstated the display of print job attributes on the Logs > Job Log page.
• Fixed an error preventing access to a top up kiosk's Device Details page in the Admin web interface (since 17.0.2).
• Fixed an issue preventing new scan jobs from being delivered after undelivered scan jobs are manually deleted from the server.
• Fixed an issue causing the Cash Reconciliation report to be inaccessible from the Device Details page for users without report access rights.
• CopiCode-IP: Fixed an issue preventing users from logging into PaperCut MF on the device.

For a snapshot view of 17.0.2 features, see what's New and Noteworthy.

New Features:

• Mobility Print:
  • Mobility Print simplifies the printing process for Bring Your Own Devices (BYOD) and other end-user managed devices, across all prominent operating systems (iOS, Android, Chrome OS, Windows, or macOS). Whether on smartphones, tablets, laptops, or Chromebooks, by following a few simple steps, users can quickly discover and print to any printer, without requiring the assistance of a SysAdmin.
• Toshiba with Integrated Scanning:
  • PaperCut MF now supports the next generation Toshiba e-BRIDGE Next MFDs, offering simplified setup, a new modern and intuitive interface on the device, and seamless Integrated Scanning.
• New look Admin web interface:
  • PaperCut MF has been redesigned! It's modern, user friendly, and most importantly, it's a stepping stone for future improvements to the interface and feature development.

Enhancements:

• HTTPS/SSL Configuration: Ability to import SSL certificates directly from .PFX, P12, .PEM, .DER, and .CRT files.
• Global Print Driver: A Microsoft signed version of the PaperCut Global Print Driver has been included in the installation of PaperCut MF.
• PayEx Payment Gateway: Support for:
  • WyWallet and credit card for manual transfers.
  • On Demand transfer using WyWallet
• The Admin web interface Options > Admin Rights page now allows you to Select All or Clear All check boxes.
• Individual Admin web interface pages can now be bookmarked.
• Individual User web interface pages can now be bookmarked.
• Email to Print: Improved download speed from IMAP mail servers.
• Diagnostic log file rotation is now paused during the collection process to ensure that logs are not missed.
• Reduced database connection load when embedded devices initially connect to the Application Server.
• Scalability improvements to the Application Server when handling a large number of User Clients.
• A "Download Diagnostics file" button has been added to the Options > Advanced page. This button is used only for troubleshooting purposes when there are memory issues (your friendly support engineer will tell you when).
• Integrated Scanning: Macros can now be used for custom folder paths in Scan Actions.
• Print System Health Monitoring: New endpoints have been added to monitor the status of Mobility Print servers.
• Linux Release Stations: Improved support for on screen keyboards.
• Paypal WPS payment gateway: Added support to connect to PayPal via a Proxy Server.
• macOS: As per our End Of Life Policy announcement OS X 10.9 is no longer supported.
• Internet Explorer: As per our End Of Life Policy announcement IE10 is no longer supported.
• Web Print (Sandbox mode):
  • An experimental feature that allows you to print OpenOffice documents (switched on with web-print.enable-openoffice-support). Supported file types include:
  • OpenOffice (.ODS and .OTS) files from Microsoft Excel 2010+.
  • OpenOffice (.ODT and .OTT) files from Microsoft Word 2010+.
  • Supports printing text files from Microsoft Word.

Fixes:

• Integrated Scanning:
  • Fixed an occasional issue preventing scan jobs from being delivered.
  • Fixed a rare issue that caused scan delivery to fail when a database connection timed out during scan delivery.
  • Fixed a rare issue while testing directory security rights from a user's page. An unreadable confirmation message could be returned.
  • Fixed an issue causing the scan XML metadata file to corrupt when it contained accented characters.
• Google Cloud Print: Fixed an error when a printer shared to Google Cloud Print was renamed.
• Security improvements:
  • Environmental Dashboard: Fixed an issue that might allow users to access other users' environmental dashboards.
  • Continuing enhancements to security of Admin Web UI to defend against emerging scripting attacks.
• Fixed an issue when using the "Copy settings from printer to printer" feature and copying Release Station settings that inadvertently copied across the Find Me destination queues.
• Fixed a rare issue in some PostScript jobs where the number of copies might be incorrectly counted.
• Watermarking: Fixed an issue that incorrectly positions watermarks in documents with mixed page orientations.
• Hardware Page Count validation now supports additional options to check all trays before determining if a device has no paper.
• Fixed an issue where the device count on the About page might be incorrect immediately after updating a license.
• Fixed a rare issue where a device might become unresponsive during initialization.
• Simplified error message in the Admin web interface (Options > Notifications) when test notifications cannot be sent.
• RISO FW ComColor GDI (5000, 5230) driver: Fixed a color page detection issue.
• Kyocera XPS printer driver: Improved page count when printing an odd number of pages in duplex.
• Toshiba Universal PCL6 driver: Improved letterhead page count.
• Print Archiving: Fixed an issue causing the preview to be unavailable when using the Xerox WorkCentre WC5955 PCL6 driver.
• User Printing - Logs report: Fixed a problem preventing the report from being run in Ad-hoc mode with Offline usage filtering.
• Mac OS: Fixed a problem that prevented printers from being added to PaperCut on initial install.

Copier / Device Integration:

• Brother (BSI):
  • Added a timeout option to log a user out of an inactive session.
  • Added an option to force a numeric keyboard for ID Number entry.
• Epson (EOP)*:
  • Support for Integrated Scanning.
• Konica Minolta (OpenAPI):
  • Updated the connector version to 3.2.1.
  • Improved the layout on MFD panels.
  • Improved the error/warning messages on the MFD panel and PaperCut MF Device Details page.
  • Changing the value for ext-device.konica-minolta.force-app-registration to "Y" will now apply only for a single successful device registration.
  • Card readers AU205 (5427) and AU201: Improved card reader compatibility when upgrading from 15.2 or earlier to a 15.3+ version.
  • Sysadmins can now optionally remove access to device function buttons (e.g. copy) when users have a zero balance.
  • Fixed an issue causing a user authentication prompt to be incorrectly displayed when printing from USB.
  • Fixed an issue preventing users from going into overdraft.
  • New config key (ext-device.konica-minolta.custom-my-panel) to display the Scan and Release icons on an MFD panel (iOption only).
  • Improved startup and initialization to address some issues that could arise with some firmware and device configuration combinations, including SSDP configuration issues.
  • Fixed an issue causing Device Functions on the Print Release screen to open Integrated Scanning.
  • AU-201 card reader: Fixed an issue causing FeliCa (IDm) cards to be read incorrectly.
• Kyocera (HyPAS Version 2.0.0)*:

  Note: PaperCut Kyocera HyPas Version 2.0.0 is not compatible with PaperCut MF version 16.4 or earlier.

  • Integrated Scanning: Users now have control over whether or not they're prompted for more pages when scanning off the glass. Users can optionally send immediately or continue to be prompted for more pages.
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • Fixed a rare issue that could cause a device to lose its configuration following a power failure.
  • Fixed a rare issue that could cause the login screen to become unresponsive requiring a reboot in some cases.
• Ricoh (SmartSDK Version 1.1.2)*:
  • Added Single Sign On (SSO) support via Ricoh's Adaptable Authentication API (AAA).
• Samsung (XOA-E Version 1.3.1)*:
  • Custom header coloring can now be applied.
  • Added a Refresh button to the Print Release screen on small screen devices.
• Sharp (OSA):
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
• Toshiba:
  • Added support for Toshiba MDS mode including:
    • The latest PaperCut branding.
    • Simplified device setup process.
    • Support for Integrated Scanning.
• Xerox (EIP):
  • Improved user experience and updated PaperCut branding.
  • Fixed an issue where icons weren't displaying correctly on some devices.
  • Added config key (ext-device.xerox.use-ssl-for-apps) to control whether or not apps connect via HTTPS.

Other Notes:

• This release contains a database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• And of course, the "Fine Print":
  If you have a current subscription to Premium Upgrade Assurance, your upgrade to Version 17.0 is already included. Otherwise, one-time upgrades may be purchased via our online order system or through your PaperCut supplier. And hey, added bonus - upgrading now will entitle you to all of the releases in the 17.x series throughout the year!