Release History (v11)

New features:

• iPad Printing support. PaperCut now enables printing to all your PaperCut managed printers across your enterprise. As well as enabling printing, the PaperCut iPad App also provides the rich functionality desktop users are used to, such as authentication, balance display and selecting / charging to shared accounts when printing. More information is available in the user manual.

Enhancements:

• Because of the increasing use of graphics application and Mac systems, PostScript files are getting larger. After significant performance profiling in PaperCut's PostScript parser we have improved analysis speed, showing a performance improvement of up to 6x.
• Added an option to hide/display report parameters on top of the reports.
• Added new print script recipes (examples):
  • To cancel large jobs sent by users in a particular group.
  • To only accept jobs sent from workstations in a particular subnet.

Fixes:

• Improved recovery when database connection problems occur during server start-up.
• Fixed problem when authenticating from a release station with usernames in the "DOMAIN\username" format.
• When running the "Control Printer Monitoring" program on Mac to enable/disable printers, the displayed number of enabled printers is now correct.
• Improved debug logging for web service service based MFP embedded solutions (e.g. Sharp and Konica Minolta).

Printer compatibility improvements:

• Added support for tracking printing for the NEC MultiWriter 8250N.
• Improved page level color detection for Ubuntu PostScript printing.
• Improved document level color detection for Canon iPF series devices (5100, 6550, 8100 and possibly others).
• Improved duplex detection on OKI B410 (PCL5).
• Fixed position of bottom-of-page watermarks for ledger page sizes for Toshiba PCL6 printers.
• Added support for Canon UFR II print driver on Mac.
• Improved analysis of RPCS (Ricoh) drivers.
• Detect non-standard paper sizes for the Ricoh Aficio MP W2400 printer.

Copier / Device Integration:

• Toshiba Onboard/Embedded (e-BRIDGE Open Platform): Preview release for an improved embedded solution leveraging new and emerging Toshiba technology.
• Xerox Onboard/Embedded (Xerox Secure Access): Added support for tracking scan-to-USB on supported devices.

Fixes:

• Web Cashier:
  • Fixed issues displaying currency symbols on Web Cashier purchase page in some locales.
  • Improved support for Web Cashier when using IE6, IE7, and IE8.
  • Fixed receipt printing issue when using Internet Explorer.
  • Fixed an issue where Web Cashier admin rights were not saved when applied to a group.
• Fixed database deadlock issue when using Oracle as an external database and performing a bulk user operation on a specified list of users.
• Fixed high memory usage on MySQL when creating backups, upgrading or running large reports.
• Mac/Linux: Fixed problem in some environments that could cause some printer-level settings to not be applied (i.e. color detection mode, failure mode, and SNMP hardware check).
• On Mac systems, wait for hostname to stabilize at system start-up to avoid multiple server names registered on printers.
• The regular expression applied to card authentication is now also applied when using card self-association. This ensures that the same card number is associated as is read.

Printer compatibility improvements:

• Fixed number of copies detection for MS Publisher files printed on the HP Universal PCL printer driver on Windows Vista.
• Added support for Ricoh IPSiO SP 6320 RPCS driver.
• Improved page level color detection for Toshiba PostScript printers on Linux.
• Fixed a 1 page overcount on OKI-C3530 (HiperC) print driver.
• Improved page level color detection for Konica Minolta PostScript printers.
• Fixed number of copies detection for printing collated copies from Acrobat on HP Universal PCL printer driver on Windows XP and Vista.

Copier / Device Integration:

• Konica Minolta Onboard/Embedded (OpenAPI): Added support for 36-bit Wiegand HID card format.
• Sharp Onboard/Embedded (OSA):
  • Added advanced option to skip the print release screen if there are no jobs pending.
  • Fixed problem where users' stored files were not accessible on MX-M753N copiers.
• Xerox Onboard/Embedded (Xerox Secure Access): Improved realiability for authenticating via the network card reader when the device is in sleep mode.
• Toshiba Onboard/Embedded (e-BRIDGE Open Platform):
  • Fixed problem where faxes were denied when being sent from workstations using the Toshiba Fax driver. This requires updating the role definitions and requires a recent Toshiba device firmware.
  • When a shared account is selected display the account balance instead of the "available credit", which can differ if the account balance is negative.

New features:

• Web Cashier. This feature provides a simple web interface for (non-technical) staff to charge items to PaperCut accounts and/or deposit funds into PaperCut accounts. E.g. a print room could use this to charge services like binding and laminating to a user's PaperCut account, or a bursar's desk could use it to easily recharge a user's account after accepting cash at a register. See the user manual for more information.

Enhancements:

• New option to specify the default page loaded after logging into the end-user web interface. E.g. to go straight to the Web Print page after login.
• Enhancements to support and simplify the setup of Windows Authentication to MS SQL Server.
• Improved scalability for sites with many secondary print servers under high load by reducing the number of database connections used.
• Added more documentation about Mac to Windows printing and Print Services for UNIX.
• Page count hardware validation may now be used on sites who are using a custom SNMP community name.
• Print scripting: the API inputs.printer.groups now returns an array that may be used in for..each loops.
• Improved card self-association at MFPs when the card number is longer than 100 characters.
• Added support for print job redirection across more CUPS print queue types (queues using custom CUPS filters).

Fixes:

• Web Print: fixed issue that could cause XPS documents to not print (time out) if the server was under high load.
• Page count hardware validation may now be used in Windows clusters.
• Fixed a rare issue that would cause the application server to stop responding (database deadlock) when a user performs multiple copy jobs in a single login session during times of high print job load.
• Fixed issue releasing jobs from hold/release queues when using some payment gateway modules under certain conditions (CBORD and Blackboard in on-demand mode).
• Fixed issue logging into the UNIX command line release station when the user's password contained a backslash.
• Fixed display issue on the admin page used to change an internal user's password.

Printer compatibility improvements:

• Improved copy count detection on newer drivers for the Xerox WorkCentre range (e.g. Xerox WorkCentre 7530).
• Add toner solid ink(!) level detection for the Fuji Xerox ColorQube range.
• Improved page size detection for some older Fiery X3TYe PCL drivers.
• On the HP Officejet K550 when printing from MS PowerPoint: fixed potential copy count issue.
• Added support for the Epson 7890's GDI driver.
• Fixed issue watermarking on some PCL6 duplex jobs.
• PCL5 page-level color detection improvements.
• Improved grayscale detection for the Toshiba universal driver.
• Improved page counting for some PCL6 booklet documents.
• HP Universal PCL driver, printing from MS PowerPoint: improved copy count detection.

Copier / Device Integration:

• HP Onboard/Embedded (Chai SOE DSE): Reduce home screen icon size to fit on models with smaller screen sizes.
• Konica Minolta Onboard/Embedded (OpenAPI):
  • When print jobs are released from a hold/release queue in a batch, make sure the jobs print in the original order on Windows (issue on OpenAPI 3.1 only).
  • Id authentication: the option to mask the id is now available for some more devices with older firmware versions (not all devices can support this feature).
  • Fixed an issue which prevented showing more than 12 pages worth of accounts in account list.
• Kyocera Mita Onboard/Embedded (HyPAS):
  • The keypad may now be used for id/PIN logins, card PIN entry and account code entry (rather than requiring the soft keyboard).
  • Fixed session timeout on the print release screen.
  • The custom logo/colors are now displayed on all screens including the device initialization and admin setup screens.
  • Added an option to hide the cost from the print release screen.
  • Fixed issue masking the id entry when id authentication was the only enabled option.
  • Added an option to skip the print release screen when logging in.
• Sharp Onboard/Embedded (OSA):
  • Added single sign-on (SSO) support. Third party applications such as scanning apps can now access information about the logged in user, as authenticated by PaperCut.
  • Improved handling of bad card swipes on Sharp OSA3 devices.
  • Fixed bug which prevented access to the Sharp copy tab after an auto-release of 4 or more jobs in some situations.
  • Allow Sharp PC-Fax jobs to be sent (previously these jobs were denied).
• Toshiba Onboard/Embedded (e-BRIDGE Open Platform):
  • Fixed issue on eBX devices where users logging in using the device "Guest" login could see and release jobs for other users (due to the device not reliably sending SNMP logout trap events).
  • Improved message displayed on embedded web browser when users login using the device built-in guest user.
  • Fixed a problem where the user's balance is displayed when a shared account is selected.
• Boscop Virtual Cash Acceptor: Added support for dispensing of cards.
• Xerox Onboard/Embedded (Xerox Secure Access): Improved reliability when using network card readers for authentication. If there is a problem initiating the login to the MFP, allow the user to re-attempt the card login immediately.

Enhancements:

• Based on a survey of our customer base we have increased the default timeout of jobs in hold/release queues. The default value differs between education and commercial/professional sites (2 hours for education, 4 hours for commercial/professional). The timeout is configurable but the default is a good compromise between user convenience and environmental savings. The new default only affects new installations.
• The batch shared account import now supports adding and removing user and group access, in addition to replacing the access list.
• Improved error reporting in the batch shared account import to always report the line numbers where errors occurred.
• PaperCut will automatically detect and recover from Windows operating system print spooler crashes (often caused by problem printer drivers). This recovery process has been made faster to reduce system downtime after a print spooler crash.
• Improved the reliability of determining the printer network addresses on Windows clusters. The IP address is used by the PaperCut application server to retrieve printer toner information via SNMP.
• Added a new API for creating internally managed users.

Fixes:

• Fixed a problem syncing a group with multiple Active Directory domains when the group exists on one domain and but not others.
• Fixed issue with client pop-ups not appearing on some recent CUPS versions (Mac and Linux) using IPv6 addresses.
• Upgrading PaperCut when using a Web Print sandbox system no longer requires restarting the Web Print GUI afterwards.
• Fixed the column names in the "Printer groups - summary" report.
• End-user web pages: Fixed the details hover-over text in the rates page when charging % extra for large pages.
• Fixed issue disabling pay station devices from the admin interface.
• Fixed detection of usernames when authenticating via the Novell client software and usernames contain a dot character.

Copier / Device Integration:

• Kyocera Mita Onboard/Embedded (HyPAS):
  • Added support for smaller letter/A4 MFPs
  • Fixed error that would keep copies from being tracked on some newer firmware versions.
  • Fixed problems using the "Device Access" button to login as the device admin.
  • Fixed compatibility problem with newer firmware versions that would cause an "Expansion Authentication unavailable" error to be displayed.
• Lexmark Onboard/Embedded (LeSF): Added support for new devices: X950, X952, X954, C950, X548, 6500e.
• Sharp Onboard/Embedded (OSA):
  • Fixed a problem when using an external keyboard with both username/password and ID number authentication enabled where the text field needed to be selected twice before keyboard input would work.
  • Further improvements to prevent restricted users overrunning accounts after restarts.
• Konica Minolta Onboard/Embedded (OpenAPI): Fixed problem that could prevent restricted users from copying while certain other jobs were in progress.

New features:

• Delegated print release. Administrators may grant users the right to release other users' print jobs. A common use for this is to allow personal assistant to release jobs printed by their manager.
• Added a "Deleted user list" report, showing recently deleted users.
• New payment integration (payment gateway module) for the Nelnet and NuVision payment services.

Enhancements:

• Cost adjustments (a feature to add or change costs at the time of printing) can now be specified per-copy, in addition to the existing per-job, per-page and percentage options. This is useful for charges like binding, which is naturally a per-copy charge.
• Added an audit message when an admin edits a job log.
• Mac/Linux: Improved print popup speed for when printing very large jobs.
• In the refund request form the "reason" field can now be marked as mandatory.
• Improved performance of the refund request system on large sites (with millions of tracked print jobs).
• Improved detection of virtual print queue misconfiguration. Messages are now displayed guiding administrators to the problem source.
• Improved logging of database connections errors to help pinpoint the cause of database connection problems.
• Hardware page count validation has been improved for better reporting of printer error statuses.
• Improved detection of potential misconfiguration when setting up printer page count hardware checks.
• Increase resilience against AD domain outages by detecting and avoiding syncing group memberships while a domain is down.
• Improvements to the Windows active-active printer cluster documentation (changes to minimize the chance of losing print job state on cluster failover).

Security:

• Fixed potential information disclosure that may have allowed a malicious user to bypass security and view the print logs of other users. This issue was detected as part of a system audit conducted by a 3rd party security company.

Fixes:

• The printer filter on ad hoc reports now includes devices.
• Users' last activity date is now updated after completing a copy job.
• Fixed issue with the printer filter option "Only apply filters to restricted users", which was applying when unrestricted users charged to a restricted shared account.
• Fixed issue accessing the user web interface from an iPhone.
• Adjusting user balances now only requires the admin right "perform adjustments & charges" and not "change user settings" as well.
• When performing a secondary print server installation on a Windows system with UAC enabled, the config file is now opened with correct administrator privileges after the installation so that the file can be saved.
• Improved reliability of Find-Me Printing under situations where the print provider service is restarted unexpectedly.
• Fixed connectivity issues with the client tool on Mac OS 10.6.8 systems with unusual IPv6 address formats.
• Fixed sorting in the "Shared Account List" report on some databases.
• Fixed some problems with the included example "Web Print" printer maps images.
• Suppress CUPS-specific warning message when installing on Novell with iPrint.
• Fixed a rare error that could be triggered by the Windows print provider during system shutdown.
• Fixed problems syncing against Active Directory OUs with certain Chinese characters in the name.
• Fixed display of PDF reports in Greek.

Printer compatibility improvements:

• All-round improvements to page-level color detection for PostScript drivers.
• Improved detection for Ricoh GDI print jobs.
• Added support for the Brother MFC-J6710 and related printers.
• Improved page counting for PCL6 documents printed in booklet mode.
• Improved color detection for HP devices using various JetReady formats.
• Fixed a copy count detection problem that may have occurred when printing from Excel on an HP K550.
• Improved page size detection for "A3WIDE" on Ricoh Aficio 20xx PLC6 printer drivers.

Copier / Device Integration:

• CopiCode-IP: Update the CopiCode firmware to version 1.3.5. This includes the following changes:
  • Enhancements to the disbursement features.
  • Added support for the CA400 coin unit.
  • Allow configuration of the "Balance" label for the coin unit.
  • Added support for usernames longer up to 32 characters (previously 16 characters was the maximum).
• Konica Minolta Onboard/Embedded (OpenAPI):
  • Added support for Konica Minolta Bizhub C35 devices.
  • Worked around issue in some firmware versions that did not notify the server when a user logs out.
  • Display paper size and color/grayscale on the print release job details page.
  • Added a compatibility option to ensure that PaperCut remains compatible with 3rd party scanning applications.
• Sharp Onboard/Embedded (OSA):
  • Allow line breaks in custom messages (i.e. welcome message, login message).
  • Resolved an issue that may have allowed restricted users to overrun their account.
• Toshiba Onboard/Embedded (e-BRIDGE Open Platform):
  • When users have a negative balance this is now displayed on login (rather than $0.00).
  • Improved the reliability of the login process on devices with older firmware versions.
  • Added support for tracking Toshiba iFax (i.e. fax by email).
  • Fixed problems recording the number of scanned pages on some firmware versions of eBX series devices.
  • Simplify configuration of eBX series devices by including pre-built Role Based Access Control (RBAC) XML files.
• VCC Controller/terminal:
  • Added shared account searching.
  • Added card self-association.
  • Added username/password login for the VCC classic terminal.
  • The "release" option is now hidden if the option "Automatically release user's jobs upon login" is enabled.
  • Improved support for VCC terminals with Linux server clusters (ability to specify a bound IP address).
• Xerox Onboard/Embedded (Xerox Secure Access): Visual improments (increased space between labels and values).

Fixes:

• Fixed a problem that could cause the use of the PaperCut TCP/IP port to error when printing as a non-admin user on some operating systems and drivers.
• Improved support for Samsung CLP-620 for the hardware SNMP page checks.
• Improved support SNMP hardware checks to ignore the "input tray empty" warning which does not stop printing.
• Improved the "Paper Size Category" charging so that Very Large Paper Surplus charges for all page sizes large than A3 and 11x17.
• Fixed an issue using the print release station in "release any" mode when using a payment gateways in "On-demand transfer" mode. In this situation the funds were deducted from the user that owned the job, not the user releasing the job from the release station.
• Improved support for reporting toner levels from SNMP for some printers that don't store the toner information in sequential SNMP indexes (e.g. the OKI b6200/6300)
• Ignored the "SMART Print Capture Driver" virtual printer on Windows.
• More improvements for handling when the system locale is set to "Japanese (Japan,JP)" or to "Thai (Thailand)" resulting in some errors being logged during system start-up.

Printer compatibility improvements:

• Added 13x19 paper size to "Charging by Individual Paper Sizes" list.
• Added support for the Ricoh Aficio SP C231 GDI printer.
• Improved copy count detection for HP OfficeJet K550 printers on Windows XP 64 bit.
• Improved PostScript named color detection for Fiery drivers.
• Improved watermarking for PostScript jobs on HP Color Laserjet 3700 printer.
• Improved page-level color detection for printing from Adobe apps to Postscript printer.

Copier / Device Integration:

• Sharp Embedded: Fixed problem releasing jobs using the HTML interface when the printer name contained an "&" character.
• Toshiba Onboard/Embedded: Small improvements to better handle when the MFP administrator logs in to the MFP.
• HP Onboard/Embedded: Improved handling of authentication card swipes when the device is in sleep mode.
• Boscop VCC Cash Acceptor: Fixed a permission issue which restricted admin users from accessing its details page.

Fixes:

• Sharp Onboard/Embedded (OSA): Fixed problem using the new HTML interface that would stop card readers working if either username/password or ID number authentication was also enabled.
• Toshiba Onboard/Embedded: Included changes to avoid the need to use the Toshiba Role Manager tool to configure the device.
• Improved support for SNMP hardware checks support when using Windows printer pooling.
• Improved performance of the Admin Refund Request interface when using PostgreSQL database with millions of print log records.

This release contains a database upgrade and administrators should factor this into their upgrade plan.

New features:

• Added a new feature to validate the number of pages printed at the hardware level (e.g. via SNMP counter queries). This means PaperCut can now detect situations such as the user cancelling the print job by pressing the "cancel" button on the printer part-way through a job, automatically refunding (or reporting) the pages that didn't print.
• Print jobs can now have per-shared account discounts or surcharges (cost adjustments), in addition to the existing per-printer and per-user cost adjustments. This can be used to implement per-project/client discounts, for example.
• New payment integration (payment gateway module) for CBORD CS Gold.

Enhancements:

• Scan and fax jobs are now clearly distinguished from print and copy jobs in the job log.
• Added the ability to edit scan and fax logs (e.g. for correcting a charge to the wrong account).
• Added the ability to provide admin access to limit set of devices.
• Scalability improvements to the dashboard page for large sites.
• Added the ability to choose the day of the month on which monthly scheduled reports are run (e.g. run on the 15th day of the month, rather than the 1st).
• Improved the display of office/department/shared account name filters in reports when multiple values are entered.
• Release station:
  • added option to hide the user's balance.
  • added options to reduce user interaction during card self-registration.
  • added option to automatically log out after any job is released (suitable when running a high traffic station in "release any" mode).
  • added the ability to override the default locale/language. This allows the release station to use a language different to the default language on the system.
• Improved integration between payment systems and find-me printing and load balancing.
• Added additional features to our Blackboard and CBORD campus card integrations.
• Update the documentation for server-commands to include information about updating multiple-personal account balances.
• Improved print script recipes for discouraging printing of emails.
• In the end-user web interface, only display a link to "Show Shared Accounts" on the user's summary page if the "Allow users to view shared account balances" option is enabled.
• Added detection of case where PaperCut has been denied access to print queues using Windows permissions.

Fixes:

• Improved detection of serial number on some Ricoh printers.
• Improved the "duplicate job filter" to work on virtual print queues (e.g. when load balancing is used).
• Improved robustness of print job tracking when the document names contained junk characters.
• Fixed problems watermarking print jobs on some PCL5 printers.
• Fixed "Reason for not printing" report filter used in "Unreleased jobs paper saving - summary" report.
• Fixed some reports that defaulted to millimeter measurements in North America instead of inches.
• Fixed a problem where the cost set for CUSTOM paper size in the "Individual paper size" charging model was not being used. The default/base costs was being used instead.
• Groups that have been added to PaperCut but contain no users are now displayed when adding and removing groups. Previously they would not be shown, which could result in the group being unintentionally removed.
• Fixed a problem that could occur when redirecting a job from a print script on Linux.
• Fixed a problem that can occur when the system locale is set to "Japanese (Japan)" or to "Thai (Thailand)" resulting in print jobs being logged with the wrong times.
• Fixed web services example code for the Ruby language.
• Fixed a rare crash that could occur in the "print provider" component when analyzing PCL6 jobs using page-level color detection on Windows.

Printer compatibility improvements:

• Added page count support for Konica Minolta 7130 family of printers.
• Improved page count detection for jobs with odd numbers of pages using the Panasonic DP-1820E and DP-8045 GDI drivers.
• Improved page count detection seen for some Konica Minolta printers.
• Improved page-level color detection for PostScript jobs containing certain classes of images. Also sped up processing of images in these jobs.
• Added page count, copy and duplex detection for the Sharp AR-5516/5520 and M316/M256 families and all Sharp printer/copiers using SPLC (Sharp Printer Language with Compression).
• Improved support for watermarking print jobs for the HP 1320 and related printers.
• Improved page size detection for PostScript printers when printing PDF files with custom page sizes.
• Improved color page count detection on the Kyocera Mita PCL universal driver.
• Fixed "charge by paper length" charging for roll-fed PostScript printers when rotation is applied in Adobe Creative Suite.
• Fixed detection of print jobs with paper size "A3Wide" for some Ricoh PCL6 printers.
• Improved copy count detection for HP OfficeJet K550 printers on Windows.

Copier / Device Integration:

• HP Onboard/Embedded (Chai SOE DSE): Fixed problem that could cause home screen icons to be re-ordered after being rearranged via the device's admin web interface.
• Konica Minolta Onboard/Embedded (OpenAPI): Added support for tracking printing from USB drives (and from the "iOptions" on-device web interface).
• Kyocera Mita Onboard/Embedded (HyPAS):
  • Added support for new range of A3 TASKalfa devices. These new devices have 4-digit model numbers (e.g. TASKalfa 5550ci).
  • Improved the login workflow to reduce the number of screens/clicks to log in.
  • Added option to return back to the print release screen after performing copying (via the Application Menu).
  • Added optional enforcement for color printing via USB.
  • Added option to mask/hide the user id when logging in.
  • Fixed a problem with screens not timing out on some older devices with updated firmware.
• Lexmark Onboard/Embedded (LeSF): Added support for the X772 device.
• Sharp Onboard/Embedded (OSA):
  • Added support for the latest generation devices with 10.1" screens.
  • Added support for devices with external keyboards.
  • Added option to mask/hide the user id when logging in.
  • Fixed an "operation disabled" error encountered on some models.
• Toshiba Onboard/Embedded:
  • Added support for the new Toshiba e-BRIDGE X (eBX) series devices. This also includes an update to the look-and-feel on these devices.
  • When using print release, allow the user to log in even if they don't have enough credit to perform photocopying. They will be able to release their print jobs but will not be granted access to perform photocopies.
• VCC Controller: Improved shared account lookup by PIN/code to provide faster access to sub-accounts. If a sub-account PIN/code is unique then this can be entered directly without entering the parent PIN/code first.
• Xerox Onboard/Embedded (Xerox Secure Access): Added an option to customize the initial login prompt message.

Fixes:

• Mac: Improved user client popup speed when printing large jobs or to busy print queues.

This release contains a database upgrade and administrators should factor this into their upgrade plan.

New features:

• PaperCut now maintains a historical record of users' department and office fields. E.g. If a user switches department midway through a month, reports showing activity by department will now account for their activity in the old department for the first half of the month and the new department for the second half. It's also possible to retrospectively edit this history and have it immediately affect reports.

Enhancements:

• Compatibility improvements for Internet Explorer 9 (IE9).
• Significantly optimized PaperCut's start-up process to reduce database load on systems with many attached devices.
• Printing summary reports (e.g. Group printing - summary) now all include a breakdown of color and grayscale pages (rather than needing to run a job type summary report to see this detail).
• You can now quickly produce a device list report via Export/Print report links under the Device list table.
• An Application Log (App Log) audit message is now written when an admin manually expires a pre-paid top-up card.
• The web based release station's automatic refresh time is now configurable.
• Improved the error messages displayed when PaperCut attempts to connect to an external database that is currently offline or down.
• Release station: improved date presentation for jobs submitted in the same day (e.g. "11:04" instead of "Apr 12, 11:04").
• Added various new Web Services APIs:
  • add/remove a printer access group
  • check if a user group exists
  • remove a user group
  • list all printers
  • list all groups
  • add/remove an administrator access user/group
• New print script API to find all printer groups that the current job's printer is a member of.
• Improved default parameters used when performing printer load balancing. This reduces the likelihood that large jobs cause a printer to be underutilized.

Security:

• Browser session cookies are now stored as "HttpOnly". This is in line with current best practice and helps mitigate impact if an XSS attack was discovered.

Fixes:

• Fixed some memory related issues seen on some 64-bit systems.
• Improved reliability when database connection problems occur during server start-up.
• Fixed a problem where CSV/Excel scheduled reports created prior to version 10.7 could run over the same report period each time (e.g. always the week in which the report was created, rather than every new week).
• Find-me printing: when a user attempts to release a print job at a release station but all target print queues are in error or disabled, an error message is displayed and the job stays held. Previously the job would be cancelled.
• Fixed a problem where scheduled reports do not run when daylight savings time starts in the UK (or other regions where DST starts at 1am). The default scheduled report time has now been changed to 12:55am from 1:15am to prevent this happening in the future.
• Windows clusters: fixed a problem that could cause Find-Me print jobs from printing if the print provider service failed over while they were awaiting release.
• Fixed issue that prevented filtering an ad hoc report on a department or office that contained commas.
• Improved clean-up/deletion of temporary files created when very large reports are created.
• Fixed issue when running on SQL Server where the same data could appear on multiple pages of tables.
• Fixed a problem when using Web Print to charge a print job to a shared account when the user has the "Charge personal account (and allocate to shared account for reporting)" option enabled. This could cause the job not to be logged by PaperCut.
• When running on some external databases the "average pages per job" values in reports could have been inaccurate. This has been corrected.
• Period comparison reports previously excluded activity occurring on each period's end date. These reports now include activity from those dates.
• Fixed sorting of some logs reports such as "Group printing - logs" when running on an external database.

Printer compatibility improvements:

• Added grayscale detection support for Xerox Color Press 700 PS.
• Added support for HP Printer Drivers v2.6 on Mac OS 10.6.
• Added support for Dell 2150cdn.
• Improved page count detection on the Epson 4880.

Copier / Device Integration:

• HP Onboard/Embedded (Chai SOE DSE):
  • Improved compatibility with devices running recent HP firmware versions.
  • Improved reliability of devices to workaround an HP firmware memory leak that can result in device "Error 49" failures.
  • Disable all access to the device if the user has no available credit.
• Konica Minolta Onboard/Embedded (OpenAPI):
  • Fixed issue where devices may not have functioned if the server was under very heavy load during startup.
  • A new improved tracking method reduces the possibility of users printing more pages than they have credit for.
• Kyocera Mita Onboard/Embedded (HyPAS):
  • Added support for non-ASCII characters (such as the pound and euro symbols).
  • Added Chinese (simplified and traditional) translations.
• Lexmark Onboard/Embedded (LeSF):
  • Added support for new devices: C792, X792, C925, X925.
  • Fixed display of Chinese (simplified) text.
• Ricoh Onboard/Embedded (ESA):
  • The PaperCut onboard/embedded application for Ricoh ESA has now been certified under Ricoh's new global certification process, confirming that the application runs on Ricoh devices in any region globally.
  • Improved responsiveness and reliability under slow network conditions.
• Sharp Onboard/Embedded (OSA):
  • Added Print All button to the print release function, providing the user an option to easily release all jobs or choose which jobs to release.
  • Added HTTPS connection support for secure transmission of information between Sharp MFPs and PaperCut.
• Sharp Onboard/Embedded (OSA 3+ with 7" screen): a brand new interface is available that takes advantage of new functionality made possible by Sharp OSA 3 and OSA 4 devices:
  • New improved user interface that takes advantage of the Sharp embedded web browser (HTML). New features included improved look-n-feel, color appearance and much better usability.
  • Card based authentication now just fully automatic (just swipe card to log in).
  • Simplified on-screen workflow.
• Toshiba Onboard/Embedded: When using shared account based charging the wording that describes which account will be charged has been clarified.
• VCC: The cost setting precision is now updated during initialization (e.g. after power cycle or network connection). Previously this setting may not have taken affect until after the application server was restarted.
• Xerox Onboard/Embedded (Network Accounting / JBA): Fixed a problem that could allow user to charge to their personal account when they were configured to only charge to shared accounts.
• Xerox Onboard/Embedded (Xerox Secure Access):
  • Improved single sign-on capabilities: when a user authenticates using their username and password the user's credentials are now made available to the device so that "Scan to home" and other workflows can funcion without requiring re-authentication.
  • Fixed a problem that could cause network card readers to contintue to run even after "Swipe Card" authentication was disabled.

Enhancements:

• Print job watermarking now supports a wider variety of PCL6 printers and drivers.
• Various improvements to the end-user web interface to improve accessibility (e.g. for user with screen readers).
• Added a new printer script recipe which asks the user if a job should be held in a hold/release queue or not. This allows the user to select secure release for only sensitive documents and use direct printing for other documents.
• Display information about the licensed devices and payment gateways in the About page.
• Updated the "User printing - summary" report to show a breakdown of color and grayscale pages. Added office and department fields to the Excel/CSV report.
• Added a new filter to all the print logs reports to only show Web Print jobs.
• Added a new username filter the user list and user configuration reports.
• Added a new server-command and web services API to renaming shared accounts.
• Emailed system notifications sent via SMTP can now be encrypted if the mail server supports TLS.
• Automatically enable printer error detection if printer scripting is enabled. This ensures that the scripts using error check call will work as expected without needing to enable printer error notifications.
• Novell OES Linux: The installer now checks the iPrint version and will warn if the version is known to cause problems.
• Various documentation improvements including SSL certificate installation.
• Various translation updates for Italian, Portuguese and Spanish.

Fixes:

• Removed the "mixed content" warning message that may appear when administrators connect to the admin web interface via HTTPS using Microsoft Internet Explorer.
• Fixed a problem that may cause find-me print jobs on Windows to fail if the Print Provider service was restarted while the jobs were awaiting release.
• Fixed problem with dashboard "pages printed" graph that would show data offset by one day in some time zones.
• Fixed the column headers in the printer attributes Excel/CSV report.
• Fixed issue that may have prevented detection of printer toner levels when PaperCut was installed on a non-English edition of Windows.
• Fixed issue in client popup authentication under specific configurations where the logged in username was not correctly displayed.
• Fixed an error that could occur when using a "Quick Find" search if a screen had been left idle for more than 5 minutes.
• Fixed a problem that can stop watermarks from appearing if using the %user_id%, %user_full_name% or %user_email% watermark replacements when the user's email address was blank.
• Fixed a problem with watermarks with custom position 0mm from top. They were previously printed at the bottom of the page.
• Fixed problems displaying Chinese characters in the Dashboard "What's Next" widget.
• Fixed an error that may occur if an invalid regular expression was entered in the print document name filter. Improved validation to disallow invalid filters.
• Fixed issues that may prevent admin interface navigation while using an older Firefox 2 browser.
• Fixed issue with web services API and server-command that would allow creation of duplicate shared accounts. Additionally, new shared account security settings are now inherited from the template account.
• Fixed a problem in reports where a date range filter may not have applied if combined with a shared account filter containing two or more accounts.
• Do not allow the batch internal user import to run if the "Internal User" feature is not enabled. This stops users from accidentally running the wrong import type.
• Fix a problem with admin rights where a user would be denied access from the "Devices" tab if they were restricted to only access a subset of printers.
• Windows: Removed rare "file locked" message that may appear when conducting install-over-the-top upgrades.
• Mac OS: Fixed a problem with the OS X widget that could make the configuration settings not display correctly.
• Linux: Improved installer to save about 80MB of server disk space.

Printer compatibility improvements:

• Improved support for OKI MC860 printer.
• Mac: Improved support for printing PDF documents on Xerox PostScript printers.
• Mac: Add support for Canon Pro 9000 printers.

Copier / Device Integration:

• Konica Minolta Onboard/Embedded (OpenAPI): When print jobs are released from a hold/release queue in a batch, make sure the jobs print in the original order on Windows.
• Lexmark Onboard/Embedded (LeSF 1.2 devices only. 2.1 devices were released in 11.0):
  • Added option to allow user identity numbers to be masked/hidden when entered.
  • Added support for the default shared account feature.
  • Populate the "To address" field when performing scan-to-email.
  • Added support for additional card readers including Elatec, ACID, and Weltrend.
• Ricoh Onboard/Embedded (ESA): Added option to allow user identity numbers to be masked/hidden when entered.
• Sharp Onboard/Embedded (OSA): Fixed a problem that could occur on some devices when trying to select an account by PIN/code.
• VCC: When print jobs are released from a hold/release queue in a batch, make sure the jobs print in the original order.
• Xerox Onboard/Embedded (Network Accounting / JBA): Improved support for some devices where enabling HTTPS support stopped PaperCut from retrieving job information.
• Xerox Onboard/Embedded (Xerox Secure Access): Improved compatibility with a wider variety of Xerox devices.

New features:

• Version 11 includes a new Dashboard tab to provide administrators with a real-time view of the state and activity of the system. The dashboard contains seven new gadgets allowing administrators to view everything from system uptime, pages printed today, printers currently in error, and what jobs are happening right now. See the news release announcement for more details.
• One of the most notable new features of this release is the visual appearance of the admin interface. The interface has been given a fresh new modern look and a general GUI overhaul with them aim of improving both look and usability.
• Watermarking and job attribution is now available for PCL6 printer drivers, in addition to the existing PostScript and PCL5 support. This feature is listed as experimental in this release. Our aim is to support as wide variety of PCL6 drivers as possible.

Enhancements:

• Various improvements to the end-user web interface to improve accessibility (e.g. for use with screen readers).
• Improved the time taken to release jobs from a hold/release queue.
• Windows: Added an option to hide the document names of jobs held in Windows print queues. This can be useful when there are privacy or security concerns of letting other users see the document names of other users.
• Provide simpler setup of Web Print Sandbox mode on Linux and Mac. There is now a simple way to disable Simple Mode so it does not conflict with Sandbox mode.
• When "user and group sync" tasks are started through "server-command" scripting or the Web Services APIs, administrators can to view progress of the task from the Options->User/Group Sync page.
• The user creation date has been added to the User List CSV report.

Fixes:

• Fixed a problem that could cause the Account Selection popup to not select/default to the previously selected account options.
• Improved Web Print error status reporting when the Web Print service doesn't have permissions to write to the hot folder.
• Fixed a problem that can occur running the printer list CSV report when PaperCut is monitoring more than 1,000 printers.
• Fixed issue with the batch user data import from text file option where new users would be created despite this option being disabled.
• Novell OES: Fixed a problem that may cause iPrint to crash if log file permissions were not correctly set.
• Novell OES: Reduced time to release held print jobs when Novell iPrint is running in some VM environments.

Printer compatibility improvements:

• Improved support for the Dell 2330 printer.
• Added support for the Epson 7900 printer.

Copier / Device Integration:

• Konica Minolta Onboard/Embedded (OpenAPI):
  • Added option to allow user identity numbers to be masked/hidden when entered.
  • Stop the browser from asking to save the admin password when any device settings are changed.
• HP Onboard/Embedded (Chai SOE DSE):
  • Improved reliability when device encounters low-memory conditions.
• Lexmark Onboard/Embedded (LeSF 2.1 devices only):
  • Added support for tracking USB printing and scanning.
  • Added option to allow user identity numbers to be masked/hidden when entered.
  • Added support for the default shared account feature.
  • Populate the "To address" field when performing scan-to-email.
  • Added support for additional card readers including Elatec, ACID, and Weltrend.
• Ricoh Onboard/Embedded (ESA):
  • Fixed problem where the number of auto-released jobs could display the incorrect job count.
• Sharp Onboard/Embedded (OSA):
  • Added improved support for Chinese character sets.
• VCC:
  • Added option to allow user identity numbers to be masked/hidden when entered.
• Xerox Onboard/Embedded (Xerox Secure Access):
  • Preview release of support for the devices supporting Xerox Secure Access. Improvements include: support for authentication using network card readers, more user-friendly login process, support for setting card pin and card authentication, etc.