[Legacy] Hotfix to support PaperCut on iOS 6 (iOS Printing & AirPrint)
KB Home | [Legacy] Hotfix to support PaperCut on iOS 6 (iOS Printing & AirPrint)
Please note that this information pertains to an older PaperCut BYOD printing solution called iOS Print which will only work on macOS PaperCut servers. However we recommend a newer solution called Mobility Print which is much more versatile and robust. It also can be installed on any type of PaperCut server and enable BYOD printing for a broader variety of devices.
Update - 10th October 2012:
After upgrading to iOS 6 on the iPhone, iPad or iPod Touch, users may no longer be able to access PaperCut tracked and controlled printers. This is has been addressed in version 12.4.19158. Please download this version and install. You’ll need to perform the upgrade on both the Primary PaperCut Server (Application Server) and the macOS system hosting the iOS AirPrint queues.
Hotfix Issued - 21st September 2012
The following hotfix may be applied to an existing installation of PaperCut that is at least version 12.3 or later.
To apply the hotfix:
Note: some basic command prompt experience required.
1. Log into your Mac system responsible for hosting the iOS shared print queues.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.