In the healthcare industry, paper-based workflows and physical documents still rule. A large healthcare organization may have thousands of multifunction printers (MFPs) and copiers spread across multiple floors, buildings, cities, and even countries.
Doctors and nurses often need to move between locations - like different clinics, offices, specialist care centers, and campuses – making it challenging to quickly find the right printer. They might also be working on their own devices - including ThinOS Terminals, Windows, macOS, Linux, ChromeOS, mobiles or tablets.
For IT teams, installing new printers and managing print queues can be complex and time consuming. The increased use of cloud platforms and integrations poses additional cybersecurity challenges but, with limited visibility into the print environment, it’s difficult to monitor and protect against critically sensitive patient data falling into the wrong hands, either maliciously or by accident.
Then there are the costs and compatibility issues associated with integrating legacy systems like rostering, finance, inventory management, and ERP, with Electronic Medical Record (EMR) applications and virtual solutions.