PaperCut NG - Complete Release History

Fixes:

• Improved the page load time when the server does not have access to an external network.
• Updated the icon for the PaperCut Card Wizard.
• Fixed an issue in Croatian PDF reports causing characters to not be displayed.
• Fixed an issue allowing users with non-verified and deleted PayEx agreements to perform transactions.
• Fixed an issue in the Executive Summary report causing an incorrect count of the days in the month when a Daylight Savings Time change occurred during the reporting period.
• Upgraded to the Apache Commons Collections (ACC) Java library, version 3.2.2 to address a security vulnerability with Java deserialization (CERT Vulnerability Note VU#576313).
• Toshiba: Improved copy detection for PCL6 printers.

Fixes:

• Improved Print Provider start up time when there are a large number of printers.
• MySQL 5.5 and above is now supported.
• Additional retries for Find-Me printing with printers on different physical Windows print servers.
• Added the Envelope DL paper size to the PaperCut global print driver.
• Fixed an issue in the Pay Station software resulting in some user balances not updating.
• Fixed a misleading error message when "server-command delete-existing-user" attempted to delete a user that was associated with a shared account.
• Improved ability to auto-refund print jobs sent to an offline Windows printer.
• Improved matching of users in the Admin UI for searches based on username aliases.
• Fixed an issue that prevented IPv4 print queues on Print Providers with multiple network interfaces, from being correctly published to iOS devices.
• Improved notifications for customers attempting to upgrade without a valid license.
• Improved page analysis when printing to an HP universal driver with PIN enabled.
• Heartland gateway: For on-demand transfers, the Mobile Print Release page now displays a combined internal and external balance.
• Blackboard Payment Gateway: A user's secondary card number is now used when the primary card number is missing.
• Fixed a rare issue where page counts for PCL6 files were incorrectly detected when the number of pages was equal to the number of copies.
• Fixed an issue where users' custom home directory values saved in PaperCut were overwritten with blank values from a directory source or file.
• Canon LBP printers: Improved color detection.
• Sharp printers: You can now track Direct Printing on devices that include this function.

New Features:

• System Health API:
  • PaperCut now provides an API to monitor the health of the Application and Site Servers as well as the connectivity to the database.

Enhancements:

• Release Manager Roles:
  • Release Station managers' queues can now be filtered to show only those print jobs that are relevant to them. Filters can be applied to selected printer groups or user groups to customize this view.
• Fast Shared Account display:
  • Improved the performance of large shared account code database handling, with:
    • Desktop clients that are configured to load shared account lists from a file now proactively update when a new file is found.
• Timely toner notifications:
  • Low toner notifications are now sent immediately in place of a daily digest of toner statuses. This allows for devices to be maintained more responsively.
• Usage data:
  • To help us improve our product, PaperCut now collects usage data. We will use this information to help prioritize enhancements to the functionality used by the majority. For more information, check out our privacy policy.
• License and information messages are now displayed using a banner in the admin UI.

Fixes:

• Improved handling of duplex and color print jobs in iOS printing.
• Added support for custom TTL settings for Bonjour Printer Advertisements. This fixes the issue with iOS shared printers disappearing when using Aruba's 'Airgroup' functionality.
• Fixed an issue where a printer published by PaperCut on mixed IPv4 and IPv6 networks did not work for iOS 9 devices.
• Unused printer groups are now automatically removed from the system.
• Addressed an issue preventing the Windows Client MSI installer working when copied from a Mac or Linux Application Server.
• Resolved an issue for customers printing via a Fiery RIP where document names contained commas.
• Fixed an issue which caused an Email to Print job to fail when sent from an unknown email address for the first time.
• Fixed an issue preventing batch shared account import when running the PaperCut Application Server on some Oracle databases.
• The Payment Gateway module for CyberSource Secure Acceptance (SA) now correctly processes usernames with underscore ('_') characters.
• Fixed an incorrect error message being displayed when removing advanced config keys.
• CardSmith payment gateway: fixed an intermittent database connection leak.
• PayPal: Fixed an issue with currency conversion.
• Fixed a rare problem causing comments in Job Log screen to not be displayed correctly.

Printer Compatibility Improvements:

• Improved color detection for jobs originating from Ubuntu 15.0.4 or current SUSE distributions.
• Improved page size detection for KONICA MINOLTA Bizhub PRESS C1060 using Postscript drivers.
• Improved duplex detections with selected PCL5 drivers.
• Improved color and duplex detection for Epson WF series of printers.
• Added hardware page count validation for Kyocera ECOSYS.
• Fixed a rare issue preventing Find Me Print jobs redirecting to a remote server when used in conjunction with a PDL transform.
• Fixed a rare issue with the formatting of monetary values for some regions.
• Fixed a rare stability issue in the Print Provider when PostScript spool files ended unexpectedly.
• Improved handling of admin rights where users were assigned to a deleted printer group.

For Integrators:

• Fixed an error causing api.authenticateUserWithPassword to incorrectly return USER_DISABLED. This API now returns ACCESS_DENIED.
• Documentation and example code for the Release Station payment API in the core product has been removed. For more information, contact integration-dev-support@papercut.com.

Other Notes:

• This release contains a database upgrade.

Fixes:

• Fixed minor form auto-completion issue for Web Print users using Safari.
• Improved the readability of the Environmental Dashboard 'Pin to Start' message for Windows 8.1 users.
• Improved handling of GCP's automatically generated, very long job titles when printed on CUPS printers.
• Resolved an issue for some customers running v15.1 which prevented their custom logos and color schemes being applied.
• Fixed an issue which prevented previously assigned secondary email addresses to be assigned to new users.
• Improved color detection for Canon UFR II printer language.
• Fixed an inconsistency in the Total Pages Printed value on the Executive Summary Report.
• Fixed an issue for Site Server customers running 15.1 build where changed user attributes were not being synced.
• Fixed a rare issue that prevented some customer's licenses being applied to the PaperCut server.
• Fixed a problem for customers with forced SSL connections from Application Server to Microsoft SQL Server failing to connect to the database.
• Improved handling in the PaperCut Print Provider for Windows print servers with very large numbers of queues (over 1900).
• Fixed a rare issue in PCL6 page level color detection when spool files are truncated.

New Features:

• Modern Operating System ready: PaperCut has been adapted and is ready for the next wave of Operating Systems including:
  • Windows 10
  • Mac OS X El Capitan
  • Modern GNU/Linux distributions using systemd
• Site Server: In the event of network outages, print queues and MFDs can utilize a Site Server to deliver business continuity including support for Print Release and Find-Me Printing. Introduced in 15.0 under the Early Access Program, 15.2 now includes a single Site Server license as standard.
• Printer Group Management: New controls for the improved usability of printer groups, including assignment of printers to groups, as well as filters and reports.

Enhancements:

• Desktop Client screen now supports customizable text when configured for ID/PIN login.
• Customers that have opted to hide card numbers in their system settings will no longer see these numbers in any reports.
• Added a new configuration option to handle separator pages in conjunction with hardware page count validation.
• Enhanced security of User Web UI to defend against emerging scripting attacks.
• Web Print: Added support for Adobe Reader DC.
• Added Hardware Page Count validation for OKI devices.

Fixes:

• Google Cloud Print:
  • Additional paper size support for printers deployed via PaperCut.
  • Fixed a stability issue for GCP and Email to Print users when the user record contains an un-contactable email address.
• Page analysis:
  • Improved page counting for HP printers using HPGL drivers.
  • Improved handling of blank pages for printers using Konica Minolta PCL6 drivers.
  • Improved counting of print jobs containing multiple copies when using Ricoh RPCS drivers.
• Print Groups: Fixed an issue when using Print Groups on the "Group - print/scan/copy/fax - breakdown" report which would previously fail to run.
• Payment Gateways: Fixed an issue that may have prevented users from accessing Moneris, Authorize.Net and Barclaycard payment gateways.
• Environmental Dashboard: Improved handling of large numerical values in the environmental dashboard.
• Reports: Fix minor alignment issues in the Executive Summary report.
• Added additional translation support for App Log entries.
• Fixed an issue for customers using PDL transforms on Mac servers which may result in transformed jobs not printing.
• Fixed a rare issue on SQL Server installations in multi-byte encoding locales (e.g. Japan) which may have caused logging issues.
• Microsoft Print to PDF virtual printer has been added to the ignored printers list.
• Fixed a rare issue causing a customer's new license reverting to their old license some time after uploading to their installation.

Other Notes:

• This release contains a database upgrade.

Fixes:

• Fixed an issue with the pre-upgrade database backup that affected some customers.
• Fixed an issue with deletion of users during a user/group sync.

New Features:

• Audit Logging: Track changes to users within PaperCut. Audit details include who made the change, what attribute was changed as well as the previous and updated values.
• PaperCut LPD Service: PaperCut now includes and LPD Service as a drop in replacement for Microsoft's LPD service which will be end-of-life from Server 2012. This will allow PaperCut to support customer's reliant on this printing protocol.
• Images can now be printed using Web Print and Email to Print. All common formats (PNG, JPEG, TIFF, GIF, etc) are supported.

Enhancements:

• Document name hiding for jobs in the Windows print queue can now be configured for specific queues via the Admin Interface.
• Updated environmental metrics: The default values used for environmental impact calculations have been updated for new installs. Update values on existing installs via the manual.
• Additional print script recipes:
  • Demonstrate the ability to apply a custom job timeout.
  • For Google Cloud Print users to bypass account selection requirements.
• Added support for additional languages to the environmental dashboard.
• Improved display of toner levels including updated handling of error cases.
• Site Server: Improved display of server selection dialog for customers with large numbers of servers.
• Release Stations:
  • Updated look and feel of print release stations.
  • Addition of total cost of pending jobs in web release.
• Temporary printers created by the Novell iPrint client will now be ignored by the PaperCut Print Provider.
• The App Log tab now contains more detailed logging for administrators monitoring changes to security and shared account settings.
• To assist support:
  • Spool file snapshots can now be saved to network shares.
  • Option to automatically capture abnormal spool files.
• Payment Gateway:
  • Updated installations will now include the latest config files to use as a reference.
  • PayPal Payflow Link transaction reference now included in transaction logs.
• PaperCut Global Print Driver: Now includes the EnvelopeDL page size.
• Added a new column 'Last usage date' to the 'Printer List' CSV report.
• There are now batch user import sample files available with the installation to complement documentation.

Fixes:

• Fixed a minor issue resulting in an incorrect number of enabled Google Cloud Print printers being displayed on the Mobile/BYOD pages.
• Prevented browsers interpreting saved login credentials as LDAP credentials on the User/Group Settings page.
• Fixed an issue that prevented iOS devices accessing the User Web Interface with the Safari browser.
• Fixed not being able to find child shared accounts using the 'parent\child' syntax (despite results being recommended in autocomplete).
• Job Redirection: Fixed a rare issue where user based cost adjustments were not applied to jobs redirected from a color virtual queue to a grayscale physical queue.
• Fixed a minor issue preventing a secondary email address associated with a deleted user being used again.
• Fixed rare case of XPS jobs failing to process when using conversion filters on Linux print servers.

Printer Compatibility Improvements:

• Add Hardware Page Count support for NEC devices.
• PaperCut Global Print Driver: extended in-built transforms to enhance compatibility.
• Improved PostScript page level color detection for documents created by Adobe Acrobat Pro.
• Improved page level color detection for:
  • Kyocera PostScript printers.
  • PostScript printers using LibreOffice on Linux.
  • Acrobat on OSX.
• Improved paper size detection for HP DesignJet T1300 plotter.

Other Notes:

• This release DOES contain a database upgrade.

Fixes:

• Fixed problem with batch importing internal users whilst overriding the password or PIN.
• Web Print: Fixed problem that can occur when the user is using shared accounts and charging to their personal account.
• Email to Print: Fixed sender verification link when the username contains spaces.
• Google Cloud Print / Email to Print: Improved management and cleanup of temporary files created during printing.
• Allow the 'Manager Mode' pop-up for charged shared accounts when using External Account Source.

Printer Compatibility Improvements:

• Improved color detection with Xerox and Fiery PostScript drivers.
• Improved page size detection when printing from Acrobat PDFMaker 10.1 on Linux.
• Added detection of ARCH E1 paper sizes.

Other Notes:

• This release does NOT contain a database upgrade.

Fixes:

• Email Printing: Fixed a problem that stopped printing in the event of a network connection issue with the mail server.
• Google Cloud Print: Fixed an issue preventing jobs being printed when using a Linux or Mac print server.
• Executive Summary Report: Fixed an incorrectly worded label in the "Top Users" section.
• Fixed an issue in bulk user actions if usernames are entered containing underscores. These would be treated as a single character wildcard.
• Prevent users from accessing the user shared account page if not enabled for them.
• Fixed a potential problem upgrading to 15.0 from builds prior to 13.3.
• Fixed some issues with Portuguese (Portugal and Brazil) translations.

Other Notes:

• This release does NOT contain a database upgrade.

Fixes:

• Refunds: Fixed an issue which caused refund approval/rejection to fail when refund notifications were enabled.
• Print Scripting: Correctly maintain whitespace in printer scripts. The removal of whitespace could cause errors in some scripts.
• Improved print provider stability.
• Advanced PDL transform: Improved temp file deletion in PDL transforms.
• Reports:
  • Fixed the display of PDF reports in Hungarian.
  • Fixed the layout issues in "Executive summary" reports when viewed in languages other than English.
• User Client: Fixed a rare problem that can cause client account selection or script popups to not work as expected.
• Improved handling of rounding in the adjust-user-account-balance-if-available server-command and API.
• Admin Interface: Addressed a minor issue that may affect quota scheduling options on the Shared Account Details page.
• Novell: Fixed an issue introduced in 15.0 (Build 31930) that could stop usernames from being normalised properly on some sites (the domain component was not stripped from usernames).
• Site server: Ensure device operation is not disrupted when the application server connection goes offline.
• Mobile Client: Revised the mobile client icons to not include a $ sign.
• Improved logging to better diagnose Web Print PDF problems.

Printer Compatibility Improvements:

• OKI: Improved page counting on OKI B801.
• Canon: Improved page counting for Canon PCL5 printers.
• Ricoh: Improved toner level reporting for some Ricoh printers (including IPSiO SP 6310).
• Kyocera: Improved reliability of hardware page check on Kyocera TASKalfa devices.
• Improved color detection for Adobe Pro documents printed on PostScript printers.
• Improved color detection for COREL Draw on PostScript printers.

Other Notes:

• This release does NOT contain a database upgrade.

New Features:

• New Optional Component - Site Server: Customers with multi-site deployments often consider printing redundancy and resilience as a high priority. In the event of network outages, print queues and MFDs can now utilize a Site Server to deliver business continuity including support for Print Release and Find-Me Printing. All this can be achieved without losing the benefits of central administration.

  The Site Server is the first major server component added to PaperCut since secondary print server support in 2006. It is the culmination of 6 months development and system re-architecture. Not just intended for multi-site organizations, the Site Server also can be used to add redundancy in private cloud setups, or isolate areas of a local network to improve resilience.

• A New Look: Not technically new functionality, but customers will notice something a little different! Changes to the logo and PaperCut 'green' touch every part of the product.

Enhancements:

• PaperCut's Global Print Driver now supports deployment to 32-bit workstations from 64-bit servers.
• Simplified the conversion to PaperCut MF from PaperCut NG. The installer now automatically upgrades and imports all your data and settings.
• Learn more about tracking copy, scan and fax from the new "Devices" tab in PaperCut NG.
• Scalability improvements:
  • Performance improvements for sites running a very large number of secondary print servers.
  • Reduced the load the desktop clients have on the server when the PaperCut Server is re-started.
• When performing delegated print release, the original owner's username is now visible.
• Security:
  • User PINs are stored in the database in encrypted form.
  • Resolved a low-level XSS security risk in a third-party JavaScript library.
  • Changes to the network API used by the user client to minimize information leaks.
  • Added the ability to restrict an admin's access to assigned printer groups (including printers and print logs). This enhances support for multi-tenancy.
• Novell iPrint: If the PaperCut Print Provider is installed on a workstation, it is now able to determine which queues on a workstation are direct queues (and track them), and which queues are iPrint server-hosted queues (and ignore them).
• RBS WorldPay Payment Gateway: It is now possible to specify a merchant code to uniquely identify PaperCut transactions.
• Advanced PDL transform: Added an "inline copies" command to PDL transform language to create a multiple-copies effect.
• SSO:
  • Added support to disable SSO for mobile users without affecting desktop users.
  • When using the SSO confirmation page, users now have an option to change the detected language.
• Quick find has been enhanced to search for printers by Alternate ID.

Fixes:

• Mobile and BYOD Improvements:
  Google Cloud Print:
  • Fixed an issue where a printer could not be published to the cloud if its location field was empty.
  • Improved stability upon loss of connection to Google cloud server.
  Email to Print and Google Cloud Print:
  • Resolved an issue causing Email to Print or Google Cloud Print to fail if a job from either of these services was in a partially spooled state during an Application Server restart.
  • Fixed an issue when using GCP and Email to Print when using global email suffixes.
  Web Print:
  • Fixed a problem for Web Print users with account selection option "Charge personal account (and allocate to shared account for reporting)" not having their jobs charged accordingly.
• User Client:
  • Fixed a case where client notifications weren't delivered to users in a remote desktop environment.
  • Fixed the display of cost adjustments in the Advanced User Client when the locale uses a comma (,) as the decimal separator.
• Global Print Driver and Advanced PDL Transform:
  • Fixed a problem with transform scripts without an empty line at the end.
  • The Global Print Driver now supports Konica Minolta SeriesPS printers.
• Username Aliasing:
  • Fixed issues arising from user aliases that were not lower case.
  • Fixed an issue which caused batch import of username aliases to fail.
  • Fixed a problem that could cause high number of database connections to be used when username aliasing is enabled and there are many user client connections.
• Admin UI:
  • Fixed a problem where it was not possible to copy settings to a virtual print queue.
  • Fixed an issue that would occasionally see $0.00 transactions written to a user account after saving changes to their record.
• Pay Station (pay and release mode): Fixed an issue that may have prevented users releasing their jobs via the "Print All" button.
• Reports:
  • Fixed an issue that would result in the Executive Summary report graphs displaying a "flat line" after a system time change.
  • Fixed an issue that may have prevented "Job Type" filter from working in some reports.
• Shared Accounts:
  • Application will no longer automatically import empty shared account files resulting in the loss of all shared accounts.
  • PINs set to Sub Accounts via the API and server-command now correctly inherit the Parent Account PIN.
• Non-ASCII Character Support:
  • Added support for non-ASCII characters in the Windows server-command tool.
  • Web Services API: Fixed an issue which caused corruption of non-ASCII characters.
• Fixed an issue which may have prevented user login or trigger random logout when using "internal users".
• Find-Me Printing: Improved the usability for Find-Me Printing customers using Hardware Page Count Validation. Automatic refund costs can now be based on either the virtual queue costs, or the destination (physical queue) costs.
• Fixed a potential Application Server performance issue due to invalid SNMP responses returned from some printers (such as Evolis card printers).
• Improved database connection management for customers using username aliasing and user clients.

Printer Compatibility Improvements:

• In print jobs with multiple page sizes, PaperCut will now report the largest page size for PS, PCL5, PCL6 and XPS printer languages. Earlier versions of PaperCut reported the last page size set.
• Riso:
  • Improved Riso page analysis.
  • No longer charge for "print later" jobs.
  • Improve paper size detection.
  • Now handle a wider range of printer models.
• HP: Improved grayscale detection for HP PostScript printer driver.
• Kyocera:
  • Made duplex settings for Google Cloud Print jobs more reliable when printing to Kyocera printers on Windows print servers.
  • Improved page level color detection for Kyocera PostScript printers.
• Fuji Xerox:
  • Improved grayscale conversion filter for FX ApeosPort PCL6 printer drivers.
  • Improved page size detection on FX PostScript printers.
  • Improved page counting for 2-up printing on Japanese DocuColor and DocuPrint PostScript printers.
• Canon:
  • Improvements to grayscale and duplex conversion filters for Canon PCL6 print drivers.
  • Improved page counting for Canon LBP 9520.
  • Improved grayscale conversion filter for Canon PCL6 printer drivers.
• Epson: Improved page size detection for Epson LP range of printers.
• OKI: Fixed grayscale conversion filter issue on OKI PCL5 that resulted in garbled characters to appear.
• Toshiba: Improved Hardware Page Count validation for Toshiba devices where jobs are suspended (not failed).
• Novell iPrint: Ignore the temporary "iPrintUpload" printers created by the iPrint Windows client.

Other Notes:

• Linux distributions (e.g. RHEL 5, Debian 5, Ubuntu 9, SLES 10) as Application Servers are now in end-of-life phase. Please see the End-of-Life policy.
• Mac OS X 10.7 servers are now in end-of-life phase. Please see the End-of-Life policy.
• This release is not compatible with earlier versions of the Payment Gateway module. Customers using a Payment Gateway must upgrade to the latest version.
• This release does contain a database upgrade.

Fixes:

• Fixed an issue which stopped the Find-me jobs from printing when using the PaperCut Global Driver with some printers (since 14.3.30238).

Fixes:

• Google Cloud Print
  • Minor usability improvement with entering the authorization code during the setup process.
  • Automatic email self association now works correctly if PaperCut's Single Sign On (SSO) was enabled on the application server.
  • Improved diagnostic logging.
• SSL fine tuning enhancements (e.g. for POODLE) can now be used when running SSL on non-PaperCut-default ports.
• Minor usability improvement with setting up Find-Me Printing on multiple devices.
• Fixed cases where print-provider.log files on Windows would not rotate fast enough and grow larger than expected.
• Internal User Registration: Ensure users receive a confirmation email after registration.
• Fixed problem with hardware page count validation if a job had been in a hold/release queue for more than 2 hours and required adjustments.
• Fixed rare case where performing a bulk user action to reset user statistics would also clear secondary email addresses.
• Fixed problem running the db-tools command on Linux.
• Fixed an issue that prevented PDL Transforms when defined on a print queue name (rather than a driver name).
• Reports
  • Fixed issue creating scheduled reports that displayed more than one job type (e.g. print and copy) (since 14.3).
  • Fixed an error running the Deleted Users report (since 14.3).
• OS X 10.10 printer setup now uses CUPS sandboxing "relaxed" mode instead of "off".
• Fixed addSharedAccountAccessUser API not working when using Oracle as the external database.
• Fixed rare case where updates to user balances could be incorrect when running multiple API calls at once.
• Added advanced config key to customize the mobile print release authentication timeout ("mobile-release.session-timeout-mins").
• Added an advanced REPEAT_ALL keyword to the PaperCut PDL Transform Language.

Printer Compatibility Improvements:

• HP Officejet Pro X451dw: Improved grayscale detection.
• XPS-based drivers: Added N-up (2 pages per 1 sheet) detection.
• Fixed potential issue with grayscale conversion filter when redirecting jobs to Kyocera PCL6 printers from non-Kyocera drivers.
• Improved color detection when printing from the Evince document viewer on Linux.

Other Notes:

• This release does NOT contain a database upgrade.
• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

New Features:

• Simplified Guest Printing: Enable guests or visitors to print from their mobile device without setting up an account or accessing your organization's wi-fi network. Guest Printing utilizes PaperCut's Email to Print feature to provide a simple and convenient printing experience from any BYOD. Systems Administrators can configure guests or visitors to print with minimal or no assistance. More...
• Global Print Driver: Implementing global and Find-Me print queues can cause challenges when deploying into a mixed fleet of brands. Finding a suitable driver is often a difficult trial-and-error exercise. PaperCut has helped to solve cross vendor printing with the PostScript Global Print Driver. Install this driver just like any standard Windows printer driver on a single global virtual queue to enable printing across multiple models and brands. More...

  PaperCut also provides adaptive PDL transforms to enable compatibility on other brands.

• Syncing Username aliases from AD/LDAP: In many organizations, users have more than one username. Alternate name/alias support has now been extended to automatically sync from an external user directory, such as Active Directory or LDAP with no manual overhead. More...
• Toshiba eraser RD30: To support Toshiba's Paper Reusing System, with the goal of reducing impact on the environment, PaperCut is now integrated with the new e-STUDIO RD30 eraser unit. It tracks pages erased across the organization and displays statistics on the Environmental and Admin dashboards.

Enhancements:

• Installer:
  • The Windows installer and all Windows executables are now digitally signed by PaperCut.
• Configuration Options:
  • Allow the admin and user web pages to be embedded in an external web page (i.e. in an iframe). For more information see here.
  • Hide the 'Release All'/'Cancel All' buttons from the web-based Release Station.
  • Auto-approve refund requests from a group of users e.g. trusted users.
• Admin Interface:
  • The Shared Account Security page now displays the user's full name making it easier to identify users.
• Find-Me printing:
  • Improved the speed of releasing Find-me print jobs when the application server or database is heavily loaded. This also ensures Find-me jobs are printed in the correct order.
• Reporting enhancements:
  • User's secondary email addresses are now displayed in the User List report (CSV only).
  • Added printer group filter to the printer list and executive summary reports.
  • The shared account name is now displayed in the "Printer Configuration" report when allocating charges to a shared account.
• SQL Server Database:
  • SQL Server database in Microsoft Azure is now supported.
• Printer Scripting:
  • Extended the "inputs.user.balance" API to get the balance of a multiple personal account.
  • Scripts can now change their behavior based on printer language. For example, scripts could deny jobs in a particular language (e.g. PostScript).
• User Client:
  • Quickly log in to the user web interface via a new right-click task tray menu item.
  • It's now possible to customize even more messages in the client interface window, e.g. changing "username" to "employee ID" in the login window.
  • New option to specify the default advanced account selection tab (All Accounts, Preferred List, Recent Selections).
• Apple: Knowledge Base article for OS X 10.10 (Yosemite), further enhancements coming soon.
• Receipt Printer: New option to display tax on the acknowledgement receipt.
• Copicode: Updated Copicode terminal firmware to version 1.3.8.

Fixes:

• Email to Print:
  • Attachment file names containing non-ASCII characters can now be printed.
  • Jobs sent via email to a disabled printer are now rejected and the user is notified.
  • Email to Print jobs will continue to print if an SSL connection fails to the mail server due to a certification path error.
• Google Cloud Print:
  • Improved Google Cloud Print support when running PaperCut in Microsoft Azure cloud.
• SQL Server Database:
  • Fixed encryption/SSL connections with Microsoft SQL Server database.
• Mac & Linux:
  • Mac/Linux installations now include an example user client template config file.
  • Print jobs redirected from a Linux print server to an LPR queue on a Windows print server can now be tracked.
  • Improved reliability of the detection of the system IP address on Mac.
• Standard Release Station:
  • Fixed credit limit enforcement when charging to a selected shared account in "Release Any" mode.
• Find-Me Printing:
  • When jobs are redirected to a grayscale printer, the job cost is recalculated correctly.
• Admin Interface
  • Prevent Chrome browsers from auto-populating unwanted data in the User Details and Create Device pages.
• User Tools
  • User Web Release: Only display accessible printers when releasing jobs from a virtual queue.
  • Fixed an interoperability issue with some Mac clients on IPv6 networks.
  • User Client: Popup menu is now displayed when right-clicked on the balance window.
  • When a group is removed from PaperCut, its Admin rights are also removed.
  • Web Print: MS PowerPoint presentations with the 'Mark as Final' flag can now be printed.
• Notifications:
  • Fixed an issue that prevented notification emails being sent when a new user ID is generated. This problem would occur when using the email suffix option as opposed to explicit email addresses.
• Print Archiving: Fixed a problem that could cause print archive image generation to consume 100% CPU.
• Report Fixes:
  • Fixed wrapping of larger numbers in the "Shared Account Printing - User Logs" PDF report.
  • Standard print charging model information is now displayed in the "Printer Configuration" Report.
  • Standard charging default page cost is now displayed in the "Printer List" Report.
• Payment Gateways:
  • CyberSource SA: Addressed an issue that occurred with long user names.
  • PayPal Payflow: If an order is cancelled, the user is returned back to the PaperCut end user screen.

Printer Compatibility Improvements:

• Ricoh:
  • Further hardware page count support for Ricoh printers including IPSiO 6330 and C420.
  • Improved page count detection for Ricoh Universal PCL6 printer driver.
• HP:
  • Improved page count detection on HP LaserJet P1606dn duplex jobs.
  • General improvements on new HP printers.
• Konica Minolta:
  • Added better support for Hardware page count.
• Xerox:
  • Improved page size detection for Xerox printers on Linux.
• Epson:
  • Improved page size detection for the Epson Stylus Pro family when using the "Finest Detail" setting.
• Canon:
  • Added hardware page count validation support for Canon LBP9660C.
  • Improved copy count detection for some Canon Printers.
  • Improved color detection for Canon LBP7680C.
• General:
  • Improved hardware page count validation messages in the print logs when printing color pages.

Other Notes:

• This release contains a database upgrade.

Enhancements:

• Added the ability to easily customize the "Details ..." link text in the User Client balance window.
• The shared account page can now be configured to be the first page displayed when a user logs into the user web pages.

Fixes:

• Fixed an issue which prevented the release station from starting when using certain configuration options (since 14.2).
• Fixed the "show members" link on the Group Details page which was not working under some conditions (since 14.2).
• Fixed a problem which caused non-Latin characters to display incorrectly on one of the Printer Charts.
• Fixed an issue which prevented admin groups being removed from large lists.
• It is now possible to log into the standard release station using an email address when configured in "NoPassword" mode.
• Fixed print job order issue when releasing all jobs from a virtual queue on a web based release station.(since 14.0)
• Improved the print script behavior when a job is redirected to a non-existent printer. An error is now logged in the App log and the job is cancelled.
• Extended Windows SSO authentication to work with older Firefox versions.
• Server command APIs: "add-shared-account-access-group" and "add-shared-account-access-user" no longer add duplicate access entries.
• Mobile Web Client: Improved compatibility with some proxy servers.

Printer Compatibility Improvements:

• Fixed page count problem for RPCS print drivers when the job contains the same number of pages as copies.
• Fixed an issue that sometimes prevented Canon PCL6 jobs from printing when a duplex conversion was applied.
• Added document level color detection for Epson PostScript drivers.
• Address a rare issue that may have occured when analyzing some PDF files.
• Improved support for analyzing documents printed from Evince on Linux.

Other Notes:

• This release does NOT contain a database upgrade.

New features:

For an overview of new key features, please see the blog post.
• Central Reports: Many customers deploy PaperCut in distributed scenarios across geographically dispersed sites. The PaperCut Central Reports feature can be configured to generate aggregated data from multiple, distributed application Servers/Sites. Now formally out of the Early Access Program, Central Reports has been enhanced to allow reports to be created even if a remote site is not accessible. More...
• Email to Print:
  • Added support for Microsoft Office Documents.
  • Added support for IMAP mail server connections (in addition to POP3).
• Automatic User ID Number Generation: Some sites require users to have ID numbers to login to copiers or release stations. PaperCut can now automatically generate user ID numbers for new users -- or users with blank ID number records -- and email the user their login details immediately. This feature eliminates the user ID management overhead for system administrators.
• Admin Rights Across Multiple Groups: Admin rights can now be assigned to administrators -- either individually or in groups -- across multiple user groups at one time. For example, the Admin team can be granted access to both "Students" and "Teachers". This simplifies administration and improves security.

Enhancements:

• The Application Server is now more resilient to restart events such as accidental outages or planned server upgrades. In the event that the Application Server is restarted, or failed over to a new VM instance, all user entered information (e.g. using account selection popups) is retained. For example, jobs that were previously authenticated will not need to be re-authenticated.
• The Admin interface now offers enhanced search capability - particularly useful for installations with thousands of printers or user groups.
• User Client Enhancements:
  • The Mac User Client icon now resides in the menu bar as a "menulet" and no longer lives in the Dock, conforming more closely to OS X user interface guidelines.
  • Added support for non-Latin characters in the User Client configuration property file.
  • Added the option to customize the text displayed in the account selection popup.
• This release improves the printer load balancing behavior when using hold release queues. Now a batch of jobs released by one user will be sent to a single device, rather than distributed across multiple printers.
• Added the ability for users belonging to the group "guest" to use SSO with Windows Integrated Authentication.
• Reports enhancements:
  • Log reports now have a new filter option to allow filtering by print method: Google Cloud Print, Web Print and Email to Print.
  • The "Printer usage - summary" CSV report has two new fields: Printer Adhoc fields and Serial Number.
• A new payment gateway, CyberSource Secure Acceptance (SA), has been added.
  Note: The existing CyberSource Hosted Order Page (HOP) gateway has been obsoleted by Cybersource. To upgrade to CyberSource SA, reach out to our support team.
• A user's secondary email address(es) can now be set and retrieved via either the API or the server-command tool.
• Added a global (organization-wide) page for the environmental dashboard to complement the per-user page. In addition, organizations not wishing to publish per-user environmental stats can disable the per-user page and live tiles and have the global page and tiles shown instead.

Fixes:

• Fixed a slow memory leak in the Print Provider (since 13.5), that may be observed on print servers with long uptimes.
• Improved account selection performance when using a large number of Shared Accounts with SQL Server.
• The mobile client and mobile release apps will now work through proxy servers. (See the KB article for more information.)
• Oracle fixes:
  • Fixed an issue where user information could not be updated by bulk user operations when applied to a list of users.
  • Fixed an issue where shared account quota allocation could not be applied to parent accounts.
• Fixed some rare cases where Google Cloud Print would stop processing jobs.
• Improved speed of client popup if a workstation's IP address changes.
• If SSO is configured to have a logout URL, the user will now be returned to that URL when the user session times out.
• Improved the performance of loading the admin dashboard printer status when there are many thousands of printers.
• Fixed an issue in specific scenarios where user cards were not self-associating at Release Stations.
• The silent install option of the Windows server installer will no longer display a warning if the version is not recent.
• Fixed an issue with the Web Cashier Orders report where the cashier name was displayed in the wrong column when making a deposit.
• Fixed the Moneris payment gateway to introduce a new configurable URL for verifying a transaction.
• Addressed occasional HTTPS connection issues seen on some systems (since 14.0).
• Fixed an error when accessing the printer cost pages with Windows Locale set to "English (Caribbean)".
• Improved Payment Gateway in "On demand transfer mode" to check for sufficient/available credit when jobs are released when using the "Print All" button.

Printer compatibility improvements:

• Speed up Hardware Page Count Validation for Toshiba 2550C.
• Improved page level color detection heuristic on Riso GDI printer.
• Improved page size detection for KONICA MINOLTA PCL6 printers.
• Simplify forced grayscale and duplex on Novell by modifying original spool file.
• Improved page counting for booklets printed on Xerox PostScript printers.
• Improved page level color detection for Canon PostScript printer drivers.
• Fixed duplex detection for EPSON PM 3700C.
• Improved Hardware Page Count Validation on color Toshiba devices.
• Improved page sized detection for HP Designjet T120.
• Fixed copy count detection for OCE 9300.
• Added more toner support for Ricoh and Brother.
• Fixed page counting for printing with Center Fold option on Konica Minolta Bizhub PostScript printer drivers.
• Improved page counting for duplex prints on Canon PCL6.
• Improved number of copies detection for HPLaserJet Pro CP1025 NW.
• Improved page counting for multi-copy jobs on Canon PCL6 printer drivers.

Other Notes:

• This release does not contain a database upgrade.

Fixes:

• Fixed web print upload process for some non-English languages.
• Fixed an issue where bulk user operations and batch user import would not work in certain situations.
• Fixed an issue with Web Print file upload when using Internet Explorer 7 (or when using later versions in compatiblity mode).
• Release Station: Fixed certain card swipe scenarios with the Standard Release Station. In particular, a carriage return in the card data will no longer trigger a false key press in subsequent dialogs.

Security:

• Fixed potential cross-site request forgery (CSRF) issues in the admin UI (CVE-2014-2659).
• Fixed a potential denial-of-service (DoS) (CVE-2014-2658).
• Include the "X-Frame-Options" HTTP header to mitigate framejacking or clickjacking attacks.

Other Notes:

• Details on individual CVE issues will be provided at some future time.
• This release does not contain a database upgrade.

New features:

System Administrator Help: PaperCut started out as a solution for System Administrators to monitor, manage and control user printing behaviour. This week's Version 14.1 release carries on that tradition and adds a number of new and updated tools to simplify setup and synchronization of user information for the System Administrator. More ...
• Multiple OU/Group Sync: It's even easier to import and synchronize users from multiple groups or organizational units (OUs) from Active Directory or LDAP. Sysadmins can select subsets of users within PaperCut without needing to update the directory or use features such as nested groups. For more information see: More ...
• Secondary User Information: New advanced capabilities to support the import and synchronization of multiple email addresses and secondary card numbers for users.
• Grayscale Device Auto Detect: It's now easier to configure grayscale printers. Where possible, PaperCut will automatically detect grayscale-only printers and selects the most appropriate options.

Enhancements:

• It's now even easier for BYOD and Laptop users to print multiple files using Web Print. Users can now drag and drop multiple files into a drop zone.
• Added username filter to the "Shared Account Security Access" report.
• Provided a new security measure when using PaperCut ports to automatically delete jobs that are manually resumed in the Windows Print Queue. This is a recommended enhancement for Windows 8.1 and Windows 2012 SP2 print servers where it is not possible to restrict user permissions to the Windows Print Queues.
• Allow users to login to MFDs, Web Client, Release Station, etc. using their email address as an alternative to their username.
• Standard release station enhancements:
  • Increased support for different card types by specifying a conversion function to process the raw number read from the card. The available conversion functions are:hex2dec, dec2hex and ascii-enc.
  • Added an option to allow card swipe to be used for username instead of a card number.
  • Improved configuration of release station login screen.
• Enhanced Web cashier user receipts to include the user's balance after any purchase or deposit.
• Users can now be logged in using Single Sign On after clicking an Email to Print verification link.
• Payment Gateways can now record unique transaction ID in the customized transaction comments.

Fixes:

• Using standard HTTP ports:
  • When the server is configured to enable port 80/443 but these are not available (e.g. in use by another application) do not direct users to these ports.
  • The URL to the PaperCut server provided in BYOD notification emails will now use ports 80/443 if enabled in the server configuration.
  • Allow use of ports 80/443 when overriding the PaperCut host header for redirects.
• Web SSO with Windows Authentication now works correctly with the mobile client and mobile release applications.
• Central Reports: Allow use of Windows Authentication when connecting to SQL Server databases.
• Email to Print: Improved detection of PDF attachments sent via MS Outlook and MS Exchange.
• Detect non-PDF files with .pdf extensions and prevent them being submitted to Web Print.
• When overriding a held print job in the admin web release, the full list of available Shared Accounts is shown regardless of the user's account selection settings.
• Improved robustness of dedicated IPv6 systems where no IPv4 interfaces are available.
• Prevent a rare problem causing an error when manually refunding certain hardware checked print jobs.
• Web print jobs now correctly inherit shared account invoicing options.
• Google Cloud Print: Fixed a problem that may occur if you attempt to reconfigure with a different authorized account.
• Fixed a problem adding secondary email addresses when using PaperCut behind a reverse proxy server.
• Resolved problems with the client popup in cases where a print job is sent using an IPv6 link-local source address.
• Fixed a Turkish localization issue with internal group lookups.
• Improved reliability of previews of PostScript spool files in print archiving.
• The WebPrint recent job list now takes into account any user print cost overrides when displaying the cost for each job.
• Fixed an issue where the email printing filter was not cleared after pressing the "Clear" button.
• Oracle: Fixed an issue which caused the Admin Rights Edit page to error out when a user did not have full name within PaperCut.
• Novell: Fixed an issue where a printer's physical ID may not have been correctly registered.

Printer compatibility improvements:

• Improved color detection on Windows when Advanced Printing Features are enabled.
• Fixed page count error that occurred for some RISO PostScript printer drivers.
• Improved page size and duplex detection for FX DocuPrint3000 PostScript drivers.
• Improved page size detection on Xerox DocuCenter printers.
• Improved page size detection on Xerox Phaser printers.
• Fixed grayscale and duplex filters and watermarking for Canon PCL5 printers.
• Fixed page counting for collated copies printed to FX DocuPrint 3000 on Ubuntu.
• Improved page level color detection for Canon PostScript printer drivers.
• Fixed an issue that may occur if copies were set/changed via Advanced Scripting.
• Improved reliability for selected Postscript file formats.
• Canon: Improved page level color detection for PostScript printers.
• FX DocuCenter-11 C3000: Improved watermarking support.
• Ricoh: Fixed issue with Convert to Grayscale seen on some printers.

Other Notes:

• This release does not contain a database upgrade.

Fixes:

• Fixed issues limiting admin access to a subset of printers or user groups (since 14.0).
• Google Cloud Print:
  • Fixed issues causing GCP jobs to remain in the "Queued" state and not be processed by PaperCut.
  • Fixed issue using Copy Printer Settings to publish multiple printers to GCP at once, if the list of target printers included the template printer.
• Email to Print:
  • Fixed the default port when configuring email server connection details for the first time.
  • Fixed some options displaying incorrectly in some languages.
• Fixed issues delegating access to add and remove secondary email addresses (when using admin groups and/or when allowing read-only access to users).
• Mobile Client:
  • Fixed a caching issue that was causing an "Error Loading Page" message for some users.
  • Fixed a problem that allowed pending jobs from a mobile device to be visible to other users of the same device.
  • Allow scrolling the content of print script dialogs on touch-screen devices.
• Print Archiving on Linux can now more reliably generate job images when the archive directory is an NFS share.

Printer compatibility improvements:

• Fixed a possible error in the Print Provider that may occur in rare cases when watermarking Canon PostScript or XPIF spool files.
• Fixed some cases of Web Print not successfully printing PDF to PostScript printers when using Xpdf.

Other Notes:

• This release does not contain a database upgrade.

New Features:

• Mobile & BYOD. PaperCut's mobile and BYOD functionality has been enhanced and unified to simplify planning and implementation of a mobile printing strategy. Google Cloud Print, iOS Printing and Web Print have been moved with the new Email to Print feature into a central management area and are now documented in the context of the broader mobile topic. More ...
• Email to Print is new in 14.0 and rounds out the mobile story. It provides a simple, straightforward printing option for any mobile device with email. Email to Print allows users to print PDF documents by attaching them to emails. Each printer / queue has its own email address.
• The Mobile Client app provides the functionality of the desktop client software to mobile devices. The new app includes user authentication, selecting shared accounts and interacting with print script pop-ups. Elements of the Mobile Client were previously available for use with iOS Printing. These have been extended to other mobile platforms and are now available on any device with a modern web browser.
• Environmental Impact Dashboard & Windows Live Tile. PaperCut started as a way to encourage users to save paper and reduce waste. It's not just about print control, it's also bringing visibility to the impact that everyone has each time they print. The new Environmental Impact Dashboard brings helps explain your impact and compare usage with the company average. If the dashboard is accessed through Windows 8.1 you can create (pin) a Windows Live Tile on your Start Screen. The Live Tile updates with awards, ratings, tips and fun facts, all based on your personal printing behavior.
• New Look and Feel. We've given Version 14.0 a new look. Download it and check out the new style.

Enhancements:

• Added a new one-click report option to run any report for "Yesterday".
• Improved support for custom currency formats. It may now include trailing spaces.
• New print scripting API to allow scripts to adapt their behavior depending on whether the job is sent from Google Cloud Print, Web Print or Email to Print. See scripting reference for "inputs.job.jobSourceName".
• The Mobile Client (e.g. iOS Printing), and Mobile Print Release apps now support single sign-on logins.
• Added an option to provide end-users with the option to edit their card/ID number (self-manage) (disabled by default).
• Multiple personal accounts: Administrators can now set the account that will be used for end-user transfers.
• The "Web Cashier Products" and "Web Cashier Purchases" CSV reports now display shared account codes where applicable.
• The Advanced Client is now more responsive when searching through many thousands of accounts.
• New ad hoc report filters:
  • Executive Summary report: filter to one or more shared accounts
  • User List report: filter to "Users not in any groups".
  • Shared Account List report: filter by shared account name, parent account name or parent account code.
• New install defaults:
  • The setup wizard now asks for a default printer color cost as well as grayscale costs. This simplifies future configuration.
  • During initial install, disabled users in Windows Active Directory are not imported by default.
  • The default cost model on new printers is now the Standard model rather than the Simple model.
  • The default color detection mode on new printers is now page-level color detection rather than document-level detection.

Fixes:

• When Single sign-on (SSO) login is enabled, it's now possible to switch between admin areas without the need to re-authenticate (e.g. Admin area to Web Cashier area).
• Fixed problem changing login types (e.g. logging out of the admin interface and into the user interface in the same browser session)
• Fixed an issue which may have allowed duplicate email address to be entered without any warning.
• Optimized API performance when linking or unlinking accounts to users and groups.
• Fixed an issue which may have prevented previewing of XPS archived jobs when the application server is running on Linux or Mac.
• Fixed a rare problem that may have prevented version upgrades when a system is running on an external database containing duplicate email addresses.
• Fixed a rare problem that could cause the duplicate document filter to trigger incorrectly.
• The "Release All" button in the Release Station will now release all jobs in a virtual queue with multiple destination printers. Previously only the first job would be released.
• When using Catalan language, fix problem loading the printer settings screen for virtual queues.
• Fixed a regression that caused the Release Station to not show which printer a job is being released on.
• Improvements to the User Client strict SSL checking when using "remember indefinitely" option. The client will now raise a warning rather than silently exit if the SSL connection is not valid.
• Google Cloud Print: various reliability and performance improvements (more on the way!).
• Fixed an issue that may have prevented logging into the Mobile Client / iOS Printing app if the password contained a pound sign.
• Fixed an issue where the internal user registration page displays an error during registration if they add an email address.
• Fixed an issue where the Web Release function may not correctly remember filter options between logins.
• Administrators releasing jobs from the admin interface can now override account section settings for jobs held in virtual queues.
• PayPal PayFlow Link Payment Gateway:
  • Improved handling of approved transactions where the "Card Security Code" was not valid but was allowed due to configuration.
  • Fixed problems with seen access the "return URL" after payment. This problem may occur when sites upgraded to PayPal's new version 2 interface.
• Fixed problem changing login types (e.g. logging out of the admin interface and into the user interface in the same browser session).
• The client balance window no longer shows blank on first use when starting minimized on OS X 10.9 (Mavericks) systems.

Printer compatibility improvements:

• Added support for Dell-C1765nfw.
• Added watermarking support on the Kyocera TASKalfa KX (PCL6) printer drivers.
• Add toner level detection support on the Toshiba eB3.
• Improved page-level color detection on some Ricoh and HP PostScript printers.
• Fixed a watermarking problem seen on selected Sharp PostScript drivers where a driver watermark is also enabled.
• Fixed an issue with the HP Universal PS 5.6.5 where if a job is forced to grayscale, it may only apply to the first copy of a multiple copy job.
• Improved support to force documents to grayscale on various HP LaserJet devices such as LJ300-400 and CM6030.
• Improved support for document-level color detection on the Canon LBP 7780c.
• Improved page-level color detection on printers using various PCL6 drivers.
• Fixed grayscale filter for HP Color LaserJet CM6030 MFP PCL 6 printer driver.
• Improved paper size detection on FX DocuPrint 360 printers and FX DocuCenter-II C3000.
• Fixed an issue with counting of collated copies on devices using the FujiXerox:ART-EX driver.
• Fixed document-level color detection on various Windows Kyocera print drivers when Advanced Printing Features is enabled.
• Improvements to Hardware Page Count Validation on various HP printers.
• Fixed a page count issue that may occur when using the "Center Fold" option with Konica Minolta Bizhub PCL6 drivers.
• Improved page0level color detection on Konica Minolta BizHub printers using the PCL6 driver.
• Fixed paper size detection issue seen on the Epson LP-340S.
• Fixed page-level color detection issue seen on the EPSON SC-T5050.
• Improved page size detection on OKI B410 PCL5 driver.
• Improved page size detection on devices using the RICOH IPSiO SP C320 RPCS driver.

Other Notes:

• As per the End of Life announcement, this release discontinues support for 32-bit Novell OES platforms. Organizations running on 32-bit architecture will need to upgrade to 64-bit Novell OES Linux to run this release.
• As per the End of Life announcement, this release discontinues support for new installs or upgrade of the PaperCut server software on Mac OS 10.6 (Snow Leopard).
• This release does not contain a database upgrade.

New Features:

• Google Cloud Print (GCP). To support cloud based printing, PaperCut now integrates and enables Google Cloud Print. Version 13.5 provides the tools to allow administrators to quickly publish existing printers, immediately enabling printing from many mobile devices (e.g. Android, Chromebook, and Google apps on iOS). All GCP printing is tracked and controlled, and users can continue to leverage key features such as Find-Me Printing. This core feature is included as standard and allows organizations to make use of GCP without the need to purchase new "GCP Ready" devices. For more information see the blog post. This feature is available under PaperCut's Early Access Program.
• Pause on Redirect. PaperCut's print scripting is very powerful and has been used to implement many custom workflows. An often requested enhancement is the ability to redirect a job then place it in a holding state. An example would be a workflow where large jobs are automatically redirected to a high volume MFD in a managed print room, or to a Find Me queue managing MFDs. This is made possible with a new scripting option on the redirect command called allowHoldAtTarget.
• Admin Print Release. There are two major enhancements to the manager-mode web-based release station ("/release") and the web-based release station in the admin web interface (Printers -> Jobs Pending Release):
  • Filter settings are now saved between sessions. This means that admins no longer need to enter filter settings, such as selected printers, each time they login.
  • A new "Override" button allows admins to change the user's account selection (charged account) prior to release.

Enhancements:

• Improved integration and setup with OS X 10.9 (Mavericks):
  • Removed the need to install Oracle Java on the primary server.
  • Support for tracking print queues that use CUPS spool file compression.
• Enhanced Web Print to support RTF documents (requires MS Word installed on the sandbox server).
• New printer-level override settings to enforce:
  • all jobs charged to users' personal accounts
  • all jobs charged to users' personal accounts but associated with a shared account (for reporting purposes, e.g. for user-level quotas but department-level tracking)
• Print job watermarking: It is now possible to insert a user's id number(s) into a watermark.
• For security reasons, browser autocompletion on the login form is disabled by default. Organizations with strong browser configuration and user profiles can choose to enable autocompletion via a new advanced config option auth.web-login.autocomplete.
• The get-user-property server-command and API has been enhanced to return the user's "auto-charge to shared account" setting.
• When the PaperCut client software is used for authentication (Pop-up Authentication), it is now possible to offer the option of authenticating with an id/card number (and optional PIN). This is useful in environments where primary authentication is a card or id rather than username and password (e.g. public libraries).
• Added an option to enable strict SSL certificate checks in the user client software for enhanced security when a server is using a signed certificate.
• Linux user/group sync: added support for Windows nested groups when using Samba as the user/group source.
• Print scripts that store custom data are no longer limited to 1,000 characters per item.

Fixes:

• Improved the Web Print printer name matching algorithm for mobile print queues, where previously the wrong printer could be selected in some cases.
• When using the "hide document name" option the document name for all kinds of jobs are now hidden, including redirected jobs and Web Print jobs.
• Fixed an issue which prevented the duplex, grayscale and paper size fields from being displayed in the "Shared account printing invoice - logs" PDF report.
• When the option to omit user or document names from the print log is selected, the details are also now omitted from the text file print logs as well as the database.
• Low toner notifications are now issued for each toner color. (Previously low toner notifications were issued collectively.) The printer location can also be optionally omitted from the low toner notification messages.
• Fixed a rare bug that prevented running scheduled reports on the 28th day of the month.
• Fixed translations for Slovenian and Arabic that were incorrectly showing Czech in some locations.
• The option "Don't apply the printer's filter settings to this user's jobs", will now override all filters including grayscale and duplex conversions.
• When running the PaperCut Application Server on a Windows system and the service has been configured to run as a custom service account, the PaperCut logs now correctly report the service account's username (on recent Windows Server versions the logs would always report "SYSTEM").
• If an existing print queue is changed to point to a new physical device, the displayed printer model/type will now update correctly.
• Release Stations: Fixed problem using pay-and-release mode payment integration with the Blackboard and CBORD payment gateway modules (it was possible for the amount of credit given to users to be one cent different to the amount deducted from the gateway).

Printer compatibility improvements:

• Added the ability to detect duplex and N-up pages on the Riso ComColor IS1000C950C PostScript drivers.
• Improved copy count detection on some HP, OKI and Ricoh devices with PCL 5 drivers.
• Improved color detection on HP M451DN color printer PCL6 drivers.
• Detect 2-up booklet mode for Konica Minolta 1051 PostScript printer drivers.
• Fixed a potential page-level color detection that may occur when printing from Acrobat Reader version 8 and higher.
• Improved N-up and grayscale detection for the Epson SC-T3050 printer driver on Mac.
• Improved N-up detection on the CanoniPF760 and related devices.
• Improved support for FX 360 printers.
• Improved hardware page count validation support for the following models of Ricoh devices: MP C2051, MP C305, MP C3003, MP C4502, MP C4503.

Other Notes:

• This release contains a database upgrade and administrators should factor this into their upgrade plan.
• PaperCut now enforces unique email addresses. When performing a User/Group Sync (and when upgrading to 13.5 or newer) and the user directory contains multiple users with the same email address, the email will be assigned to the first user alphabetically and a warning message will be logged for the others.

New Features:

• Web Single Sign-on (SSO). SSO lets users access PaperCut's web interface via an intranet portal without re-entering credentials. PaperCut offers a choice of two popular SSO technologies: Integrated Windows Authentication and WebAuth. For more information see the Single sign-on chapter in the user manual and the 13.4 release news.
• It's now even easier to track duplex printing to help your organization reduce paper usage. Summary reports have been enhanced to show both single and double-sided page counts by user, printer or group.
• For organisations that require an exceptional degree of user privacy, a new option is provided to "Anonymize jobs". When this option is enabled, the print log does not record the username.

Enhancements:

• Account selection on Web Print is now more convenient as the user's most recently used shared accounts now appear at the top of the list.
• The Executive summary report can now report on a specified set of printers using a printer list filter.
• A group name filter has been added to the User print/copy/scan/fax and Shared Account print/copy/scan/fax breakdown reports.
• Web Print enhancements:
  • Web Print now lets you upload and print multiple files in one step.
  • The Web Print wizard now occupies the full width of the browser window, so that printer names no longer wrap unnecessarily.
  • The Web Print server is more resilient to time-out's when running MS Office.
• Improved support for printing from iOS 7 devices. Print jobs created with the "mobile" user are now marked "unauthenticated" automatically.
• PaperCut now provides an auto-completion search on fields where a shared account name must be specified. This speeds input and reduces the likelihood of entering an invalid shared account name.
• An administrator can now specify a non-numeric card ID when creating an internal user.
• PaperCut can now enforce a minimum length on card/ID number fields to guard against invalid or insecure ID numbers. This is configured using the advanced config editor.
• An optional parameter has been added to the server command "list-user-shared-accounts" to specify that the list of accounts should be returned regardless of the user's current shared account mode.
• Enhancements to XML Web Services API and server-command to make it possible to set a user's default shared account.
• To support a kiosk touch screens, the Release Station software can be configured to used an on-screen keyboard. It is now possible to specify a custom on-screen keyboard program in place of the Windows default (osk.exe).
• The ability to extract the username from print job PJL which is required for some enterprise environments has been extended to support CUPS on Linux and Mac. See the manual chapter on external usernames for more information.
• Improvements to user client to ensure the correct accounts are displayed when popup authentication is enabled. The client now refreshes the account list each time a user authenticates or logs out.
• The Payex payment gateway now supports Payex's AutoPay system, using pre-prepared agreements.
• Added a new payment gateway for the Official Payments service, supporting manual credit addition. This payment gateway is available under the Early Access program.

Fixes:

• Improved the reliability of client authentication in some IPv6 networks. PaperCut now ignores matches on an IPv6 link-local address.
• Fixes for the PC Client Windows 8 "Toast" notification.
• The Dashboard news is now visible to users accessing the PaperCut web interface via HTTPS.
• Fixed a problem using a JavaScript card number converter script on a Mac Application Server.
• Prevented a JavaScript error sometimes seen on a user's "Recent Print Jobs" page.
• Fixed a rare crash in the print provider seen at one customer site.
• Fix the wildcard matching of printers specified in the IgnorePrinters list in the print provider configuration. Previously any printer starting with the specified name would match as if a '*' was implicitly appended to the name.
• PaperCut Client is now able to update the current user in the client properties file.
• Allow users access to the "Change Details" page even when the user is not allowed to change their card number.
• Fixed errors when using Oracle as an external database and saving data that uses multi-byte characters. Sites experiencing problems may need to re-initialize their database. If needed, please contact support for assistance.
• Fixed an issue in the Executive Summary report where the seventh top user's full name was not correct.
• The application server has been made resilient against invalid schedules specified with the schedule.daily-maintenance advanced config key.
• Fixed an issue that could cause the Application Server to be overloaded when running a large number of secondary servers.
• Improved handling of license files where the licensed organization name included trailing spaces.
• Mac legacy client (Mac OS 10.6 and older): Fixed problem running client-local-install on Mac OS 10.4 and 10.5 systems.
• Fixed a problem when simultaneously renaming a parent and child account.
• Fixed rare Windows server print redirection issue when using Hide Document names in Spanish locales.
• Fixed a problem with the user client tool command-line arguments not accepting single character values in some situations.
• User web pages now always display printing rates with the correct number of decimal places.
• The Realex payment gateway now correctly formats British Pound and Euro currency symbols on the payment confirmation page.
• When using a top-up-on-demand payment gateway and choosing to display the external/gateway balance, the Jobs Pending Release page in the user web interface will now display the total user balance (rather than just the PaperCut balance).
• TopUp Card Installer no longer displays the "Microsoft Word not installed" message when running the installer in silent mode.

Printer compatibility improvements:

• Improved support for determining the serial number on certain Lexmark devices.
• Improved grayscale detection on Mac for selected Sharp printers.
• Improved duplex page count detection on selected Kyocera PCL6 print drivers. In duplex mode, the driver may append a final blank page which should not be counted as a printed page.
• Automatically ignore new versions of the Foxit PDF Reader virtual printer.
• Improved page-level color detection when printing in Postscript from LibreOffice and Gnome Evince.
• Improved support for Epson LP series printers.
• Added page size detection for Graphtec plotters.
• Added copies detection for Canon iR2525/2530 printers.
• Added support for Hardware Page Count validation for Ricoh Aficio MP C400.
• Improved copy count detection on selected HP printers using PCL5 drivers.

Other Notes:

• This release contains a database upgrade and administrators should factor this into their upgrade plan.

Fixes:

• Fixed a problem using bulk user actions introduced in version 13.3.
• Allow decimal values to be entered in the cost adjustment rate in Group "New User Settings".
• Release Station: Fixed an issue displaying the on-screen keyboard when running on Windows XP.

New Features:

• Central Reports. Large organizations with offices in multiple cities often choose to deploy PaperCut in a decentralized way (one application/primary server per site). This helps to streamline management but makes it difficult to gain a complete organization perspective. Central Reports solves this problem by giving a unified view of data from multiple application servers. For more information see the Central Reports chapter in the user manual and the 13.3 release news.
• Group-level delegated print release. Delegated print release is a features that allows users to securely release print jobs on behalf of other users. This feature has been enhanced to support groups of users, for example it is now possible to authorize teachers to release print jobs for all students in their class.
• Release stations now support card self-association. Management of identity cards can be time consuming for administrators if they need to pre-load card data into user directories and other systems. Card self-association allows users to associate a new card with their account by entering their username and password when they first use it.

Enhancements:

• Installing a PaperCut primary/application server on Mac OS 10.6 will now raise a warning to remind administrators that it reaches end of support life at the end of 2013.
• User-device affinity for printer load balancing. Printer load balancing can be used to increase job throughput by distributing jobs to multiple printers. For users sending a batch of jobs this can be frustrating as the documents will need to be collected from multiple printers. This release improves the load balancing behavior so that a batch of jobs from one user will be sent to a single device. This behavior is configurable.
• The standard print release station on Windows now supports displaying an on-screen keyboard. This is ideal for touchscreen kiosks as a replacement for a physical keyboard.
• The user client software for Mac no longer requires installation of any 3rd party dependencies. To assist with better Mac OS integration, the standard client software now supports Mac OS 10.7 and above, and a separate "legacy" client has been added to support older versions (10.4 through 10.6).
• Print archiving: authorized administrators may now delete jobs from the archive. This can be used to delete offensive material or sensitive material that was not intended to be archived.
• Print release in the user web interface can now be enabled for a specified group of users, rather than just enabled or disabled for all users.
• Reports:
  • New report "Group user transactions - type summary" for sites using multiple personal accounts and user groups.
  • To make the group filter easier to use it is now a drop-down list of group names rather than a text input.
  • Department and office filters in reports can now accept a wildcard '%'. E.g. "Melbourne%" can be used to include data from all offices starting with "Melbourne".
  • Added office and department information to the "User - Job Type Summary" report.
  • Added printer serial number information to "Group printing - printer summary" report.
  • The "Shared account printing - paper area summary" report is now available as a scheduled report.
  • Added a multiple personal accounts filter to the transaction reports.
  • Added a multi-user filter to "Group user transactions - type summary report".
• The low toner notification message can now include the printer's location to assist staff with finding the right printer.
• The option in the PaperCut Print Provider on Windows to ignore given print queues can now accept wildcards. E.g. "Copy Room*" can be used to avoid tracking any printer starting with "Copy Room".
• Virtual print queues (e.g. for Find Me Printing) are now resilient to the fake "zero byte" jobs sent by some printer drivers. These jobs are now automatically ignored, where previously they would show up in the print queue with an error state.
• The CardSmith payment gateway module now supports on-demand transfers for automatic payment integrations.
• iOS printing: improved compatibility with Cisco Bonjour gateway routing.
• It is now possible to use HTML formatting in the registration instructions provided for users to register their own account (internal user self-registration).
• The customizable instructions provided to users on the login page can now support HTML formatting.
• The "Multiply print costs by" user-level feature to adjust print costs now accepts decimal places.
• User web interface: The Transaction History and Change Details pages can now be chosen as the default page to display when users log in.
• Administrator logouts are now audited in the App. Log.
• Improved performance loading the virtual printer settings page when many hundreds of printers are selected as compatible queues.
• Printer error checking on Mac and Linux can now be configured to ignore unimportant errors.
• The installer now checks to see if PaperCut Print Logger is installed to avoid potential clashes.
• Advanced: added system integrator APIs that allow an external system to approve or deny print jobs.

Fixes:

• Improved reliability of print release and Find Me Printing when jobs are canceled directly from operating system print queues. Note that as per installation recommendations, users should not be able to cancel jobs from print queues.
• It is now possible to add a link for the user web interface to the home screen of an iPhone.
• When using a print release in "release any" mode, the user-level setting "automatically charge to a single shared account" will now be correctly applied.
• Fixed problem setting up hold/release on copiers and terminals to display jobs for more than 200 different print queues.
• Printer "failure mode" settings are now correctly applied when using Copy Printer Settings feature.
• Fixed some reports displaying paper area using the wrong measurement units when in the USA.
• Fixed warning about unsaved changes that would appear when changing the user/group sync source.
• Web Print simple mode: fixed compatibility mode with Dell 5110 PCL printer drivers.
• Resolved issues when redirecting print jobs to printers with names containing non-Latin/ASCII characters.
• Improved toner level detection on the Xerox Phaser 7400.
• Fixed issue when using Find Me Printing with SQL Server as an external database and configuring a single virtual queue to send to more than 2,000 print queues.
• The "Redeem card" option in the iPhone user web interface is now hidden if the TopUp/Pre-Paid card option has been disabled.
• Web Cashier: fixed an issue caused when a user is a member of multiple groups that have different Web Cashier admin rights.
• The "User Configuration" report no longer repeats information when split across pages.
• Web based release station: tool tips / hover info (e.g. displaying a full document name) now works correctly in Internet Explorer 10.

Printer compatibility improvements:

• Fixed a compatibility issue on Mac and Linux with Canon LBP 6710 printers.
• Added support for Japanese versions of the Xerox Document Centre C450/C360/C250 family of printers.
• Improved page-level color detection on Brother PostScript printer drivers.
• Added detection for the "SUPER_B" paper size on Canon UFRII printers.
• Fixed a rare problem tracking PCL6 jobs when using page-level color detection, causing the PaperCut Print Provider service to restart.
• Added grayscale and duplex conversion filter support for the Kyocera FS-C5300 KX.
• Added page-level color detection for the Kyocera Universal Printing driver in "print as image" mode.
• Improved page count detection on the Lexmark Universal PCL5 v2 driver.
• Fixed rare problem detecting grayscale print jobs on Brother PostScript drivers.
• Added page counting support for N-up documents printed on the Canon LBP 6710i on Mac.
• Fixed a rare page counting issue on Epson printers with selected documents.
• Improved support for duplex conversion filters with some Konica Minolta PostScript printers.
• Fixed rare issue with HP PCL5 drivers where the use of collated copies could in an incorrect page count.
• Fixed issue that could result in an incorrect page count with PCL5 drivers and documents printed in Hebrew.
• Fixed rare problem with watermarking and PostScript jobs that could result in jobs failing to print.
• Fixed a problem converting to duplex on Lexmark PCL6 printer drivers on Linux.
• Improved color detection on the Riso 7150.
• Fixed problem that could result in incorrect page counts for N-up jobs on the Xerox DocuPrint 4050.
• Fixed duplex detection for Canon LIPS LBP-1910.
• Added color and duplex detection for FX DocuPrint 5060/C4000d on CentOS.
• Added support for grayscale conversion filters on HP LaserJet 400 PCL6 drivers.
• Fixed "OFFENDING COMMAND" error messages that could print when using watermarking on Konica Minolta bizhub 501.
• Fixed B5 and B4 paper size detection for Kyocera PCL6 drivers.

Other Notes:

• This release contains a database upgrade and administrators should factor this into their upgrade plan.

Fixes:

• Fixed an error with version 13.2 (Build 22088) that would prevent print script pop-ups appearing if used before/without the isAnalysisComplete check.

Printer compatibility improvements:

• Fixed problem processing some very rare PCL6 jobs types when using page-level color detection.
• Added serial number detection for OKI devices.
• Added serial number detection for the Toshiba e-STUDIO 383P.

Other Notes:

• This release does not contain a database upgrade.

Fixes:

• Fixed problem when using the new standard charging type where jobs with custom dimensions would fail to process (i.e. when not matching any of the defined standard sizes).
• Improved reliability of client pop-ups (authentication and account selection) after jobs had been manually deleted from print queues. Note that it is still recommended that users should not be able to manually delete jobs from queues.
• Improved resilience of the (optional) PaperCut TCP/IP printer port for Windows so that corrupt Windows registry configuration for one port does not affect other ports.

Printer compatibility improvements:

• Kyocera PCL6: fixed some cases where A4 paper size would not be detected.

Other Notes:

• This release does not contain a database upgrade.

New Features:

• A new charging type for printing and copying has been added. We've called it "Standard" because we believe it will become the first choice for most sites. The new charging type allows exact costs to be specified for each combination of page size, color/grayscale and single/double sided. For the back-story about this change, see the PaperCut 13.2 release news.
• Denied print jobs are now displayed for a short time in hold/release queues, so users can know what has happened to their job. This applies to the release station, web based release interfaces and the Mobile Print Release interface.
• New tools to assist with diagnosing problems, including:
  • A one-click download of diagnostic files.
  • Generate and log a diagnostic snapshot of system state at a point in time.
• Web Print PDF printing is now built in:
  • Web Print now works "out of the box" for PDF printing on Windows. There is no longer a need to install and configure Adobe Reader or a separate service account.
  • Improved fault tolerance on Windows by continuing to print previously submitted jobs after Web Print is restarted.
  • If a system change results in successive Web Print job failures, an error will be reported to the Application Log allowing system administrators to be notified and take action.

Enhancements:

• Major improvements to application server throughput and robustness under very high print loads and with large numbers of secondary print providers.
• The 11x17, Ledger and Tabloid paper sizes are now unified under the 11x17 name to avoid confusion when configuring costs. Sites with cost settings for Ledger and Tabloid will be automatically migrated to costs for 11x17.
• The failure mode for virtual printer queues is automatically set to "hold all jobs". This avoids a common misconfiguration of virtual queues resulting in jobs going into error states.
  Note: When upgrading, existing virtual queues will be set to "hold all jobs".
• Improved startup time of the application server by loading some services in the background. This makes the admin interface accessible more quickly after an application server restart, or during initial installation or upgrades.
• Added the ability to visually customize Mobile Release with a custom logo and colors.
• Print archiving activity is now audited in the App. Log, recording who and when:
  • Enabled or disabled Print Archiving.
  • Viewed each archived job.
• Numerous report enhancements:
  • The "Deleted user" report now includes the secondary card number.
  • Improved layout of Printer List Excel/CSV report when printer custom fields are not used.
  • Display hostname for the devices in the device details interface as well as "device list" report.
  • The print log reports now display whether or not a job was archived.
  • Added the delegated user information to the "User configuration" report. (PDF, CSV, HTML)
  • Added group name filter to office and department summary reports.
• Printers can now be searched by IP address or hostname (physical printer ID) as well as name.
• Email notification enhancements:
  • Can now use secure SMTP (SMTPS) with authentication.
  • Changing advanced SMTP settings no longer requires an app server restart to take effect.
• An error message is now displayed when creating a device with a duplicate IP address.
• To assist PaperCut support, the amount of application server logs that are kept can now be configured via Options->Advanced (rather than needing to edit a config file).

Fixes:

• The printer group name now appears correctly on the Edit Admin Rights page.
• Very long group names are now viewable on the Bulk User Operations and Bulk Shared Account Operations pages.
• iOS printing: fixed a display issue with the "remember me" checkbox icon on some devices.
• Fixed archived job thumbnails occasionally not displaying in the print log.
• Fixed issue with print queues that have a name with a leading space. Yes, that happened.
• Updated list of trusted SSL certificates, which resolves issues such as connecting to some payment gateway systems with new kinds of certificates.

Printer compatibility improvements:

• Added hardware page count validation support for the Triumph-Adler DCC 2935.
• Improved job analysis for some OKI and Toshiba models with PCL6 drivers.
• Improved job analysis for the Epson Laser LP-8900.
• Fixed page size detection for the Fuji Xerox DocuPrint CG835 PostScript driver.
• Added page detection for Canon LBP9100C printer.
• Added Mac driver support and copy count detection for Epson SC-T3000.
• Fixed B4 page size detection in 2-up mode on Canon LIPS drivers.
• Fixed grayscale conversion filter for recent HP Univeral PCL6 printer drivers.
• Fixed duplex conversion filter for Lexmark Universal PCL6 drivers binding on the wrong edge.
• Fixed duplex conversion filter for Kyocera PCL5 drivers.

Other Notes:

• This release does not contain a database upgrade.

Fixes:

• Fixed an issue when using Oracle as an external database which could cause the upgrade to fail if a list of admin users/groups was blank.
• Fixed page count detection for some OKI PCL6 printers.
• Fixed the processing of some Riso and low-end HP printers when page level color detection is enabled.

New Features:

• PaperCut has worked with two of the leading mobile printing solutions to ensure that mobile print users of these systems are able to benefit from the features offered by PaperCut. It is now possible to use PaperCut features such as print quotas, Print Archiving and many more via Collobos Fingerprint or EFI PrintMe Mobile.
• "Copy Printer Settings" now allows copying to printer groups in addition to individual printers. This will benefit sites managing many printers.
• It is now possible to define a secondary user id or card number within PaperCut. Previously this required configuration of an external database. This will make it easier for sites looking to transition between card systems or issue multiple cards per user.
• Historically, enabling page-level color detection on Windows has involved making a driver-level setting change (disabling the "advanced printing features" option). In this release we have added page-level color detection for the EMF print language and this driver setting change is no longer a requirement. This takes us one step closer to making page-level color detection the standard option for new printers.
• Large PaperCut sites often run automated license management systems. A new API / server-command "get-total-users" has been added to allow these sites to proactively monitor user counts.
• Added support for the PayEx payment gateway, a popular payment system in Europe.

Enhancements:

• Print Archiving:
  • Simplified setup by automatically configuring access rights where possible.
  • Simplified setup on Linux (automatically find installed GhostPCL).
• Improved print server scalability:
  • Reduced CPU utilization when there are a large number of jobs in a hold/release queue.
  • Reduced network traffic between secondary print servers and the application server.
• Security: The "Use HTTPS/SSL if available" option now applies to admin logins when accessing PaperCut from a remote system. Previously this option only applied to end-user logins. This option has also been moved from "Options -> General -> Client Software" to "Options -> Advanced -> Security".
• Sites with a large number of groups in Active Directory can now limit the groups displayed in PaperCut's User/Group Sync to a single Organizational Unit (OU). This will benefit sites running PaperCut in a multi-department AD environment.
• PaperCut Web Print will now automatically configure Adobe Reader, reducing setup steps.
• Copying printer settings now displays the number of target printers rather than a potentially long list of names.
• On Mac servers the "papercut" host/service user account will no longer be displayed on the login screen.
• Improved resilience of client pop-ups in environments with inaccurate reverse DNS lookups.
• Improved temporary file cleanup under certain error conditions on Linux and Mac.

Fixes:

• Print Archiving:
  • Fixed problem with jobs not archiving when using a Windows print server and a Linux or Mac primary server.
  • Simplified setup on Linux (automatically find installed GhostPCL).
  • Minor layout improvements when viewing archived jobs in thumbnail mode.
• Improved performance (connection pooling) when using LDAP for user/group sync.
• Fixed consistency of number rounding between PDF and CSV reports when using custom currency settings.
• Improved the "Reward regular use of grayscale/duplex" script to no longer reset the running streak for single page jobs.
• Fixed potential pagination problem with the Admin Rights list.
• Fixed a problem with the "User List" report displaying the wrong user creation date.
• Fixed Windows 8 notifications (toast) when using roaming profiles.
• Fixed a rare crash in the print provider when processing small Kyocera PCL6 jobs.
• LDAP integration is more resilient to slow LDAP servers (timeout behavior).
• Fixed a problem with the "Account configuration" CSV report displaying more than 1000 records.
• Fixed a problem running the Net Control setup wizard.

Printer compatibility improvements:

• Improved duplex detection and page counting for Linux PostScript drivers for the HP LaserJet P4015 and similar devices.
• Improved Print Archiving previews for the Xerox Global PCL5 driver.
• Fixed page size detection on Fiery PostScript drivers on Mac.
• Improved page counting for duplex jobs on the HP Color LaserJet 4700.
• Fixed duplex detection on some Konica Minolta Fiery PostScript printer drivers.
• Fixed grayscale detection on recent Xerox Global Print Driver PostScript drivers.
• Added copy count detection for the Xerox Nuvera PCL5 driver.
• Added page-level color detection for Canon imagePROGRAF iPF825 drivers on Mac and Linux.
• Fixed Print Archiving previews for XPS printers on CentOS.
• Fixed watermarking for HP 4700 PCL6.
• Fixed page size detection on Canon LBP 5700 when 2-up is selected.

Other Notes:

• This release contains a minor database schema upgrade and administrators should factor this into their upgrade plan.

Fixes:

• Print Archiving:
  • Fixed a problem where some Windows 2008 Servers (non R2 systems) may not detect the Ghost Trap viewer software used to assist Print Archiving.
  • Improved image generation for the Xerox Global PCL5 driver.
  • Fixed some messages that did not display correctly in some non-latin languages.
• Added a warning to check if you're installing a version you are not currently licensed for.
• Fixed a problem where print scripts using the common print script include file would sometimes incorrectly report an error.
• Fixed a rare number rounding issue in CSV reports.
• When running an unattended silent mode install (/silent), do not display the VM information message dialog.

Printer compatibility improvements:

• Improved page-level color detection for Kyocera PostScript printers on Linux.
• Improved support for Xerox printers on Mac print servers.

Fixes:

• PaperCut performs database status and health checks periodically. A bug in this status check code with selected database configurations could lead to a slow connection leak. This release addresses this issue. Sites running build 20697 on an external database are advised to upgrade.
• Fixed an issue where IE9 running in "Intranet Compatibility Mode" was incorrectly detected as IE7. Administrators will now no longer receive an incorrect legacy browser warning message on login.
• Fixed an issue when Windows XP Desktop is used as a primary print server OS. Selected print archiving features may not have worked as expected on this OS. This issue is now resolved.

New Features:

• Print Archiving. This allows approved administrators to review printed jobs interactively in the browser. This has been a hotly requested feature for a number of years and addresses a wide variety of scenarios. For more information see the PaperCut 13.0 release blog post.
• Advanced Printer Scripts:
  • Recipes and snippets can now be previewed, allowing you to quickly cut and paste example code into your own scripts.
  • Common functions that are shared between individual printer scripts can now be stored in, and referenced from, a master include script.

Enhancements:

• Admin rights: It is now possible to restrict access to the Dashboard page.
• Scheduled reports: In addition to the existing scheduling options (daily, weekly, fortnightly, monthly), reports can now be run annually and quarterly.
• Added an option to enforce use of SSL when accessing PaperCut services from mobile devices (e.g. Mobile Print Release and iOS Printing).
• When performing a test user/group sync, information about the number of users to be added/deleted will be displayed.
• Some Mac OS / CUPS drivers send "fake" documents to query printer status. These documents do not result in print output. Additional checking for these documents has been added in this release, particularly for Xerox devices.
• Improved error message when trying to initialise the database (command init-db -f) when the user does not have permission to drop/create tables.
• New print script recipe to discourage users from printing multi-page emails.
• Print refund management:
  • The print log CSV and transaction logs reports will now display the refund approver's comment.
  • The number of pending refund requests is now displayed on the dashboard.
• Payment gateways:
  • Heartland: Added support for account ids in "track 2" card format.
  • PayPal: Added an advanced configuration option to override the IPN URL. This makes it possible to support environments where multiple systems integrate with a single PayPal account.
• Release station with card authentication: It is now possible to configure the reset timeout for the login screen.
• It is now possible to configure the values that define "low" and "very low" toner levels.
• Increased default SNMP timeout for hardware page count validation to improve stability on slower networks.
• New versions of the "Adobe Acrobat Distiller" virtual PDF printer are now ignored by default.
• Added card number to the User Printing - Summary CSV report.
• Web Print: Added support for additional versions of Adobe Reader.
• Various translation updates, including major updates for Hungarian.

Fixes:

• Selecting a different printer charging type no longer automatically applies the change (the user must now click the Apply button).
• Fixed issue that could result in limited administrators being able to change printer settings without having the appropriate admin rights.
• The Cancel button on the Edit Job Log page now works as expected.
• Fixed issue editing print logs when there are no shared accounts defined.
• iOS Printing: Fixed charging to shared accounts by PIN/code.
• Fixed problems running group-based reports using the controls below the job log on shared account pages.
• Improved performance when listing printers in the Mobile Print Release application.
• Advanced printer scripting: Fixed display of Japanese characters in the import recipe dialog.
• Active Directory: User "disabled" status now applies to card authentication.
• Novell iPrint:
  • Fixed a rare problem redirecting print jobs when using duplex/grayscale conversion filters.
  • Fixed problem that could result in jobs pausing when hardware page count validation was enabled.
• Fixed a problem displaying a device's Find-Me Printing configuration if its release queue had been deleted.
• Web Cashier: Fixed a bug that denied charging access if charging to a shared account configured using the "auto-charge to a single shared account" option.
• Fixed problem accessing the Admin Rights page when using Oracle as the external database.
• Fixed a rare issue with hardware page count validation conflicting with other SNMP software.

Printer compatibility improvements:

• Improved support for the latest versions of HP Universal drivers.
• Improved page count detection for Kyocera PCL6 drivers for duplex jobs.
• Fixed page size and page count when printing n-up on Fuji-Xerox ApeosPort-IV C5570 PostScript driver.
• Improved color detection for EPSON WF-7515 Series.
• Fixed grayscale conversion on HP Color LaserJet CP4020 Series PCL6 drivers.
• Improved page count detection for Xerox Global PCL6 drivers for duplex jobs.
• Fixed watermarking on OKI PostScript drivers.
• Improved page size detection for Oce PostScript drivers.
• Fixed page detection for Sharp pamphlet mode for Letter and Invoice page sizes.
• Added page size detection for "DL Envelope" page size for Ricoh SP C420DN and Ricoh SP C430DN PCL6 drivers.
• Added grayscale and duplex conversion support for printers with Fiery PostScript interpreters.
• Added hardware page count validation support for the Fuji Xerox C3200 and Kyocera FS-4020DN.

Other Notes:

• Server installations on Mac OS 10.5 are no longer supported. Please see the end-of-life policy for details.
• This release contains a database upgrade and administrators should factor this into their upgrade plan.

Fixes:

• Fixed an issue that may have resulted in slow performance when listing printers in the Mobile Print Release application.
• Web Print: Fixed issue that could cause some printers to not be displayed when using group level access restrictions on printers.
• Fixed a rare issue on Novell OES Linux (iPrint) which may have caused job redirection via Find Me Printing queues to occasionally fail.

New features:

• Mobile Print Release: Release print jobs from your mobile phone. In a secure printing environment jobs are normally released using release stations, embedded MFD software or specialist hardware. PaperCut Mobile Print Release provides a cost effective solution that leverages the powerful device that exists in almost everyone's pocket - the mobile phone.
• Windows 8: The PaperCut User Client now displays notifications on the Windows 8 Start Screen ("Metro"). This means that PaperCut print notifications are now prominent when printing from a new style fullscreen app.
• In recent months PaperCut has been deployed at some very large organizations (some with over 10,000 printers!). As a result of these projects we have made a number of "under the hood" performance improvements from which sites of all sizes will benefit!

Enhancements:

• Improvements to how print jobs are handled while in a hold/release queue, reducing the time between a user release action and the job starting to print. This change will also provide improved scalability for sites with large numbers of jobs in hold/release queues.
• Tune memory settings on 64-bit systems for improved performance.
• To avoid accidental loss of settings changes a warning message is now displayed when attempting to close important pages with unsaved changes.
• Improved behavior when communicating with an LDAP server on an unreliable network. LDAP queries now time out after a reasonable time if they appear "hung".
• When using multiple personal accounts, different payment types can be automatically allocated to defined personal accounts. E.g. TopUp/Pre-Paid cards can be paid into an account called "Paid Printing".
• When the user/group sync process detects duplicate user card numbers, a warning message is logged.
• Sites with a large number of printers will benefit from improved performance in the admin interface.
• Windows: The list of ignored virtual print queues (e.g. virtual fax and "PDF printers") has been updated.
• Added support for sending email notifications using SSL/TLS only (i.e. not STARTTLS).
• Added support for retrieving serial numbers from a wider range of Canon printers.
• Release Station: It is now possible to add clickable hyperlinks in the release station's instructions text.
• Significant performance improvements to the "Shared Account Security Access" report.
• Custom defined links in the user web interface will now open in a new tab.
• Improved documentation for setting up Windows print server clusters in "active-active" mode.
• Added an option to db-tools import-db to validate the integrity of export files (backups).
• Added support for displaying Lithuanian and Polish characters in PDF reports.
• Release station: If there is an error connecting to the server during user login, display feedback to the user.
• Linux: Users are prompted whether to delete backup files on uninstall.
• Linux/Mac: When using print job redirection there is now an option to maintain the job's original user identity. This can help to identify the owner of problem jobs.
• The installer now discourages the installation of a Web Print sandbox install on server-class operating systems (a desktop class system is recommended).
• The installer installation on a virtual machine and recommends a best practice knowledge base article.
• External Account Source custom integrations: If the external source does not explicitly indicate if a user can/cannot charge to shared accounts they are no longer considered disabled.
• Various translation updates.

Fixes:

• Fixed issue that could cause Web Print jobs to time out when a large number of jobs is submitted within a short period. User feedback about job status has also been improved.
• Fixed issue that may occur when releasing a very large batch of held print jobs.
• Card authentication at release stations: Fixed issue that may have caused the card field to lose focus (leading to misreads).
• Improvements the reliability of Web Print for selected Microsoft Office documents if Office hangs.
• Fixed an issue that may have prevented admin users from accessing printers.
• Fix on-demand mode payment gateways and charging for jobs logged during a connection outage between the print server and application server (i.e. when performing print job replay).
• Fixed problems with iOS printing when using iOS version 6.
• Fixed rare crash bug that could occur when performing page-level color detection of PostScript jobs.
• Fixed regression that may have caused Web Print to not accept XPS documents.
• Fixed problem upgrading on 64-bit Windows from very old versions of PaperCut (7.2 or older).

Printer compatibility improvements:

• Fixed problem caused by incorrectly attempting to apply watermarks to HP JetReady printers with GDI drivers.
• Fixed grayscale conversion for HP Color LaserJet CP4520 Series PCL6.
• Improved page counting for short HP PCL5 documents.
• Fixed detection on Xerox DocuTech/DocuSP PCL6 printer drivers.
• Improved n-up detection on Xerox ApeosPort PCL6 printers.
• Added page size and duplex detection for Canon LIPS printers including LBP 1820 and LBP 5700.
• Fixed 11x17 page size detection for Canon UFR printers.
• Fixed grayscale filter for Canon iR-ADV C5045/5051 PS3.
• Improved page counting for very simple Ricoh PCL5 documents.
• Improved grayscale detection for Kyocera TASKalfa 3050ci PCL6.
• Fixed potential double-counting of copies for Epson LP-3500.
• Fixed page size detection for EpsonLP-S700.
• Added n-up detection for OKI PCL5 printers.
• Added page-level color detection for Oce ColorWave 650 PS printer driver.
• Added page count, page dimensions and copy count support for KIP 7100.

Fixes:

• Added support for printing from the recently released Apple iOS6 update (iPad Printing).
• Print Scripting API: Ensured 'actions.utils' namespace works as expected. This was accidently renamed to 'action.util' in 12.4 which may have potentially broken some existing scripts. Both names are now accepted.
• Fixed an issue that may have stopped admin users/groups to access printers. The bug would occur when access was provided to a very long list of printers.

Fixes:

• Fixed a problem where the installer may have defaulted to an incorrect install location when upgrading from versions prior to 7.2.
• Fixed regression that may have prevented Web Print support for XPS documents.
• Fixed an issue with the client software MSI installer.

Other Notes:

• Added an installer check to prevent installation on Windows Server 2000. See end of life policy for more information.

New features:

• With the majority of new installs now being on 64-bit hardware, the 64-bit optimized option is now built into the Windows installer. Previously an optional 64-bit add-on pack needed to be applied post-install. The Windows installer now auto detects the operating system architecture and installs the relevant version where appropriate.
• OS X 10.8 (Mountain Lion) is fully supported. In particular the installer has been enhanced to take advantage of the new security features available in this release of OS X.
• Three new pre-written printer scripting recipes have been added to the cookbook:
  • Implement color print quotas - users can be limited to a maximum number of color pages per day.
  • Recognize and reward good behaviour - users who accomplish 10 consecutive days of only printing in duplex/grayscale receive a popup award.
  • Rate limit printing during lab hours - ensure printer access is not abused.
  All these new scripts have been made possible with the introduction of new scripting APIs that allow the storage and retrieval of persistent data/variables.

Enhancements:

• Added a new Payment Gateway option: Heartland Onecard.
• Dashboard page performance improvements.
• Added the ability to hide user card numbers in the interface and logs for sites conscious about security.
• New server-command and XML Web Service APIs:
  • getUserProperty - expanded to return a nominated user's account selection properties/settings.
  • syncGroup - will manually synchronize a nominated group with the directory source.
  • getGroupQuota - will fetch the group quota allocation settings for a given group.
• SQL Server 2012 and variants are now explicitly supported and documented.
• General performance improvements when processing print jobs.
• Error handling and messages have been improved for sites running multiple LDAP sources.
• The Microsoft XPS format is now natively supported. Drivers using this as a spool file format can now leverage features such as page-level analysis, and force duplex/grasycale.
• Added the ability to easily disable iOS printing support for Mac installations.
• If an internal database corruption is detected the system will now display a message giving advice on how to solve the problem.
• Improved the error message displayed when the server encounters low-memory conditions. The message offers some suggestions.
• Added detection of common misconfiguration of advanced LDAP settings. The system offers advice on how to resolve any problems.
• The "SMART Notebook Document Writer" virtual printer is now ignored by default.
• PaperCut now supports LDAP servers that use anonymous binds for querying. This is done by making the LDAP admin DN and password optional.
• Improved automated network setup on Linux.
• User Web Interface custom include files now handle UTF-8 for improved international support.
• Improved support for SNMP hardware checks on Konica Minolta printers.
• Improved the printer load balancing algorithm (when used in conjunction with print release or find-me printing.)
• Added language translations for Catalan, Spain.

Fixes:

• Fixed a problem where the "Maximum Copies" filter settings were lost when modifying other filter settings.
• Executive Summary Report - corrected inconsistencies when handling large data sets.
• Fixed problem that could cause slow print popups on Linux and Mac (CUPS).
• When accessing invalid URLs under "/upload/", we now return a 404 (page not found) error, instead of an empty page. This was causing false-positive security warnings with some security tools.
• Perform additional validation when creating internal users to ensure invalid names cannot be used.
• Manager Mode Popup automatically resizes to accommodate very long account names.
• Fixed a problem with printer scripting when using the actions.job.cancelAndLog() function, which could cause the job to be logged twice, if called when job analysis was not yet complete.
• Fixed a problem seen on some older Linux distributions.
• Fixed a problem on Novell systems that could block print jobs when hardware page detection is enabled and PaperCut cannot determine the device network address.
• Fixed a problem in the release station where focus may not return to the card/username field on the login screen. This could prevent user authentication in rare circumstances.
• Logging in using full-width Latin characters used in Japan, China etc. will now no longer cause user duplication problems.
• Fixed minor layout issue with long printer names on the Dashboard's printer status list.
• Removed "totals" column from the 'Most Green' and 'Most Polluting' user environmental-impact reports.

Printer compatibility improvements:

• Improved page analysis for Canon UFR and PCL5.
• Fixed duplex detection for Epson Stylus Pro 4880.
• Improved page level color detection for TOSHIBA e-STUDIO4520 Mac PostScript driver.
• Improved force grayscale for Mac users printing to Toshiba devices.
• Added page analysis and duplex/grayscale attributes filters for XPS print jobs.
• Added SNMP Hardware count support for Canon and NRG.
• Improved color, duplex and number of copies detection for PDF spool files created by Fuji Xerox DocuCentre IV 2270 Mac print driver.
• Mac/Linux: Special "Printer Control Command" documents generated by Xerox 7800 are now properly handled.
• Improved force grayscale support for Konica Minolta PostScript printers.
• Improved support for SNMP hardware checks for Konica Minolta devices.
• Fixed document level color detection for Xerox Global PCL6 Driver for Xerox 7535 and 7125.
• Improved detection of paper sizes for FX DocuPrint ART EX printers.

Other Notes:

• Mac OS X 10.4 servers are no longer supported. Please see the end-of-life policy for details.
• This release does not contain a database upgrade.

Fixes:

• Fixed an error that may have occurred when accessing the Admin Rights page in version 12.3 after having previously added admin users with full rights. The error text on this page is Unable to resolve expression 'isAdminUserFullAccess(components.table.tableRow.id). As this is the only change in this release, sites running 12.3 build 17963 and not experiencing this issue do not need to upgrade.

New features:

• As well as zero-install client PaperCut now supports an MSI installer to manage large deployments of client software for customers who use Active Directory group policy.
• Printing for iOS has been enhanced to improve the experience for users on the iPhone interface. Screens have been redesigned for smaller devices and now support swipe navigation.
• Printer error detection on the Mac, Novell and Linux has been substantially improved. Now printer errors are pro-actively detected as they are on the Windows platform. Errors are detected as they occur rather than when a job enters the queue.

Enhancements:

• The scalability of the admin rights interface has been improved, and now supports much larger list of users and groups.
• The quick search feature has now got even quicker. Usernames are auto completed as you type. This enhancement has been applied to User List page, User Details page and Shared account security page
• The Physical printer usage CSV summary report now shows a breakdown of color and grayscale pages.
• Extended the print script API with new methods:
  • actions.job.cancelAndLog()for cancelling and logging the job
  • actions.util.sendEmail(recipients, subject, body) for sending email to any recipient
• Extended the print script recipes and snippets to demonstrate the use of new API methods.
• Improved the ability to skin the user client software. It's now possible to change the link mouseover color.
• The performance of the admin and end-user web interfaces have been improved. The user experience over remote/slower connections should be substantially faster.
• Improved the appearance of the user's balance graph when their account contains little print history.
• It is now possible to denote Grayscale Advanced Charging discounts with a decimal precision.
• Advanced: Sites using an external balance source (via PaperCut's API) can now specify an alternate personal account rather than just to current default account.

Fixes:

• Stop the state of the Windows printer from being incorrectly reported sometimes when the printer is not attached to the network.
• Fixed the display of Japanese and Chinese characters in various graphs.
• Fixed error that occurred when running reports from Job Logs tab when using SQL Server database.
• The print script API inputs.client.isRunning() may have occasionally incorrectly reported a client is running.
• Improved internationalization support for regions with currencies that do not have a fixed number of decimal places (common in the Middle East).
• Improved the reliability of print pop-up authentication which may have been seen in rare circumstances.
• Fixed a problem with print scripting when running PaperCut under the French locale.
• Fixed an issue with grayscale/duplex attribute modification that may have been seen on virtual print queues (find-me printing) on Windows.
• Improved the management of temporary file space when using force attributes (e.g. forced duplex).
• Improved the add-printer-access-group server command and API so that a group can be added to the access list even if the filter is not enabled.
• Various changes to improve handling of heavy server load.
• Changes to reduce the performance overhead of enabling debug logging on the server.
• Fixed an issue when running on SQL Server that may have occurred when printing jobs with long document names contained non-English characters.
• Allow topup/pre-paid card to be used on the day of expiration.
• Improved the Java Web Services API examples.
• Various text improvements when running PaperCut under the Japanese locale.
• Improved handling of user Active Directory fields that contain new-line characters. This case is extra rare and would only occur if AD data is in a non-standard format.

Printer compatibility improvements:

• Improved page-level color detection on RICOH Aficio MP C6501 PCL 5c.
• Added page-level color detection for Epson WP-4095.
• Added page size detection for Epson LP series of laser printers.
• Improved copy count detection for Epson LP-2500.
• General improvements to PCL5 page-level color detection.
• On the PCL6 Xerox Global Print Driver fixed 1 page over-counting seen on some duplex jobs.
• Jobs on the FX Docucenter-IV C4470 PCL6 can now be converted/forced to grayscale.
• Fixed a page count problem seen on the Epson WP-4095.
• Added support for the Epson LP-7800C.
• Improved support for Ricoh GX e7700N.
• Improved paper size detection for Brother MFC-6490CW.
• Fixed page dimension calculations for Oce TDS450 plotter.

Other Notes:

• This release does not contain a database upgrade.

New features:

• Enhanced the popular Print Policy script with two new features:
  • Users now have an option to automatically convert their job to grayscale or duplex.
  • Users opting to bypass the rules are prompted to provide their justification.
• Added a new capability to printer scripting to create more complex user prompts containing multiple input form elements. Some of the input recipes have been extended to leverage this functionality, and it is possible to write your own recipes. Ideas include prompting users for multiple actions (including check boxes, radio boxes) and a reason on a single popup screen.
• Added information to the Dashboard to display important information about the organizations license. It displays when the user license limit has exceeded or when the premium support is about to expire.
• User login sessions to the admin and user interfaces will now time-out after a period of inactivity. The durations for these timeouts may be configured differently for admin and user login sessions.

Enhancements:

• Added support for extracting usernames from print spool files (e.g. PJL headers). This can be useful when tracking printing from Unix or host-based applications like SAP, Oracle Financials, JD Edwards, etc.
• During installation, the PaperCut Setup will now check if ports 9191 and 9192 are already in use, and if so will guide the user through resolving the issue.
• Now the shared account list (CSV) report displays the shared account code not just the sub account's code. It also displays the full account code.
• When running the invoice reports as scheduled reports they will include the report summary page.
• Text entry can now be masked using a new advanced print script API (actions.client.promptForPassword), preventing shoulder-surfing.
• Added the color detection mode settings to the template printer, which allows setting a default detection mode for newly created printers.
• The print/copy/scan/fax breakdown reports will now include partially printed jobs (i.e. print jobs that were cancelled part way through printing).
• CSV/Excel reports now have balances formatted without currency symbols to make it easier to work with them in a spreadsheet.
• "Card number" will be displayed in the "User Printing - job type summary" CSV report.
• Added an advanced configuration option to specify the time gap to leave between print jobs when ordering print jobs when released from a hold/release queue.

Fixes:

• Fixed the issue with executive summary report graphs which did not always display the correct information when running PaperCut on SQL Server.
• Fixed the Printer Period comparison report, it did not report the correct information when a printer was deleted and re-added with the same name.
• Fixed an issue where CSV option was not selectable if a report other than the Executive summary was selected.
• Fixed a problem where user charge rates were not being applied to job costs when job attributes (color and duplex) are changed.
• Linux: Fixed potential Japanese font display issue on the user client tool on Ubuntu (and similar Linux distributions).
• Updated the Balance Info Gadget's icon to new PaperCut icon.
• Fixed an issue with executive summary report so that it displays Japanese, Chinese, Korean language characters in the report.
• Fixed a problem displaying user client notifications using Growl when the message contains non-ASCII characters.
• Fixed the Department/Office filters to work with "Printer Groups" information on "Executive Summary" report.
• Fixed the issue where a print job's total sheets were not updated after editing the job's total pages.
• Improved PayPal Payflow Link gateways to work with on customer who are setup on the new PayPal infrastructure.
• Top-up card wizard: Update the screenshot of the PaperCut admin to reflect the latest design.

Printer compatibility improvements:

• Improved page level color detection for recent Ricoh PCL6 drivers.
• Fixed page count, duplex and paper size for Ricoh PCL6 booklet mode and Sharp PCL6 pamphlet mode.
• Speed up processing of some large Acrobat files when printing to PostScript printers on Mac.
• Added page count support for Brother QL-580N.
• Allow watermarking to work on Kyocera-Mita KX printers. Previously no watermark was applied.
• Fixed watermarking and duplex/grayscale filters for Kyocera FS-C5015N KX.
• Fixed false detection of number of copies in some PostScript spool files.
• Fixed grayscale detection in OKI ES8431.
• Added page count, duplex, paper size and copies detection for FX DocuPrint M205 family of printers.
• Fixed page counting problems seen on Canon iPF 5100 for page sizes larger than 17 inches.
• Added page count support for Xerox Phaser 3100 GDI language.
• Fixed grayscale filter for Konica Minolta bizhub C353 family PCL6.
• Added watermarking for Canon iR 2525 PCL6.
• Added document level color detection for Ricoh Aficio C231N PS3.
• Improved grayscale and duplex detection for Canon LBP 8632 and other UFR-II printers on Mac.
• Added page size and duplex detection for Xerox Phaser 3100 GDI language.
• Fixed duplex filter for Ricoh MP 1350 PCL5.
• Added page count support for Ricoh gelsprinter series.

Other Notes:

• This release does not contain a database upgrade.
• This is the last release that will be supported on Max OS X 10.4. This is as per our end of life policy.

New features:

• The new executive summary report added in 12.0 now includes charts that show the number of pages each day and jobs by time of day.
• New printing notifications available for notifying before a job times out in a hold/release queue, and when a job has timed out in a hold/release queue.
• Administrators may now add custom (external) links to the navigation menu in the user web interface.

Enhancements:

• The uninstall wizard now displays a reminder to take a copy of any database backups if they are still required.
• Printer notification messages may now include just the printer's server or queue name (rather than only both at once).
• When redirecting print jobs on Windows (Find Me Printing or load balancing), the document "Owner" in the print queue is now preserved. This may aid administrators when troubleshooting.
• When performing a user/group sync and choosing to delete old users, the server.log file now indicates which users have been deleted.
• The "Filtered" column on the printer list now includes the number of active conversion filters.
• The Transaction and User List reports may now be filtered to special "[Internal Users]" group.
• Added an example for calling the web services API in PHP using Zend's XML-RPC library.
• Updated print script recipes for filtering emails printed using MS Outlook 2010.
• Major translation updates for Croatian and French. Significant translation updates for Danish, Polish and Spanish.
• Scalability improvements for large sites.
• Improved resilience to problems that can occur when the Windows print spooler service crashes.
• Improvements to debug logging in the Windows PaperCut Printer Port to help diagnosis of customer issues.

Fixes:

• Improvement to print job ordering when releasing a batch of print jobs that were submitted together (multiple jobs submitted in one second).
• Fixed problem seen on some Windows servers using the PaperCut port monitor and watermarking or performing color/duplex conversion.
• Fixed problem seen on some Windows servers using the PaperCut port monitor which caused stability issues with the Windows Print Spooler service.
• Fixed issue that could prevent tracking printers when installing on Mac OS 10.7.3 without first making manual permissions changes to CUPS files.
• Fixed some layout issues with the new Executive Summary report when displaying long printer names or using ad hoc filters.
• Fixed issue accessing the iPhone user web interface.
• Fixed issue with card authentication at release stations.
• When a printer script adjusts the page cost, the cost is no longer recalculated after a grayscale/duplex conversion (i.e. keep the cost set in the script).
• Fixed issue displaying some Turkish characters in PDF reports.
• Fixed a potential crash in the print provider service when performing page-level color detection on PostScript jobs.
• Fixed issue running the "Printer Configuration" report when a printer's configuration took up exactly one page.
• Fixed problems with redirecting of print jobs on non-English locale Windows systems when the option to hide document names in the windows spooler is enabled.
• Fixed issue using the "Users with no card/identity number assigned" filter to find users when using some external databases.
• The environmental impact most polluting/green reports are now sorted by total sheets instead of total pages.
• On Mac, PaperCut now automatically ignores more of the common service/daemon account names (rather than importing them as users).

Printer compatibility improvements:

• Added support for the Epson ESC/P-R print language (e.g. for Epson Stylus TX800).
• Added page-level color detection support for Brother proprietary drivers ("XL2BH" language).
• Improved analysis speed on large PostScript files created by Adobe Reader.
• Improved hardware page count checks for the Ricoh Aficio SP devices (e.g. 420DN, 480DN).
• Improved custom page size support for Sharp PCL6 drivers (e.g. MX-M753N).
• Improved page level color detection when printing from Adobe Reader on Ricoh Aficio PCL6 drivers (e.g. MPC 5501).
• Improved analysis for the Konica Minolta PCL6 driver (e.g. 36C-1).
• Fixed page count for Epson ACULASER duplex jobs (e.g. M4000N).
• Fixed color detection and grayscale conversion for Ricoh Aficio SP PCL6 drivers (e.g. C232SF).
• Fixed color detection for Sharp MX5000N PCL6 drivers.
• Fixed grayscale conversion for HP Color LaserJet PCL6 drivers (e.g. CP3525).
• Fixed watermarking for Dell PCL6 drivers (e.g. 3130n).
• Fixed grayscale detection for Adobe Reader documents on some Ricoh PostScript printers on Mac.

Enahancements:

• Added the option to filter reports by the "[Internal Users]" group.
• On a server with multiple network interfaces, the PaperCut primary server may now be configured to listen on one specified interface (rather than all).

Fixes:

• Fixed issue that could cause print job redirections to fail (e.g. for load balancing or Find-me printing).
• Fixed layout of Executive Summary report when displaying very long printer names without any spaces.

New features:

• Conversion Filters - This feature provides the functionality to convert color jobs to grayscale and simplex jobs to duplex. E.g. convert jobs on high volume printers to duplex to save paper, automatically convert emails printed in color to grayscale.
• New Executive Summary report providing organization-wide summary statistics and environmental impact.
• The user web interface has been updated with a new modern look.
• PaperCut has a new icon!

Enhancements:

• Added support for a new custom dashboard widget to display customer/site specific messages/notices to administrators.
• Web Cashier:
  • Operators can now look up users by card number (including though use of an attached card reader).
  • When a purchase would take an unrestricted user's balance below $0, a confirmation message is now displayed.
• When restarting the application server on large sites the reconnection of secondary servers is now staggered to prevent high load.
• New advanced print scripting scripts and snippets:
  • snippet for denying jobs printed out of hours
  • script to convert email printing to grayscale
  • when printing a large job, ask the user if they would like to automatically convert to duplex to save paper
• New translations for Danish and Polish, plus significant updates to French and Spanish.
• Internet control: Added a config option to swap the sent and receieved bytes parse from proxy log files.

Fixes:

• Fixed problem using Web Cashier with Swiss Francs.
• Fixed problem when logging in to the PaperCut App for iOS if the username is entered containing uppercase characters.
• Disallow printer scripts setting the print job costs to NaN (not a number). This resulted in failing to record the print job.
• Fixed display of printer hardware check related screens in some languages.
• Fixed minor status reporting problem when testing shared account imports.

Printer compatibility improvements:

• Fixed page count detection for TOSHIBA e-STUDIO 855 PostScipt duplex jobs with odd numbers of pages.
• Improved page size detection for Adobe InDesign documents printed to Xerox PostScript printers from Mac.
• Fixed page count detection for HP LaserJet M4345 MFP PCL6.
• Improved grayscale detection in Sharp PostScript printers.
• Added page size detection for NEC MultiWriter 8250N printer.

New features:

• iPad Printing support. PaperCut now enables printing to all your PaperCut managed printers across your enterprise. As well as enabling printing, the PaperCut iPad App also provides the rich functionality desktop users are used to, such as authentication, balance display and selecting / charging to shared accounts when printing. More information is available in the user manual.

Enhancements:

• Because of the increasing use of graphics application and Mac systems, PostScript files are getting larger. After significant performance profiling in PaperCut's PostScript parser we have improved analysis speed, showing a performance improvement of up to 6x.
• Added an option to hide/display report parameters on top of the reports.
• Added new print script recipes (examples):
  • To cancel large jobs sent by users in a particular group.
  • To only accept jobs sent from workstations in a particular subnet.

Fixes:

• Improved recovery when database connection problems occur during server start-up.
• Fixed problem when authenticating from a release station with usernames in the "DOMAIN\username" format.
• When running the "Control Printer Monitoring" program on Mac to enable/disable printers, the displayed number of enabled printers is now correct.

Printer compatibility improvements:

• Added support for tracking printing for the NEC MultiWriter 8250N.
• Improved page level color detection for Ubuntu PostScript printing.
• Improved document level color detection for Canon iPF series devices (5100, 6550, 8100 and possibly others).
• Improved duplex detection on OKI B410 (PCL5).
• Fixed position of bottom-of-page watermarks for ledger page sizes for Toshiba PCL6 printers.
• Added support for Canon UFR II print driver on Mac.
• Improved analysis of RPCS (Ricoh) drivers.
• Detect non-standard paper sizes for the Ricoh Aficio MP W2400 printer.

Fixes:

• Web Cashier:
  • Fixed issues displaying currency symbols on Web Cashier purchase page in some locales.
  • Improved support for Web Cashier when using IE6, IE7, and IE8.
  • Fixed receipt printing issue when using Internet Explorer.
  • Fixed an issue where Web Cashier admin rights were not saved when applied to a group.
• Fixed database deadlock issue when using Oracle as an external database and performing a bulk user operation on a specified list of users.
• Fixed high memory usage on MySQL when creating backups, upgrading or running large reports.
• Mac/Linux: Fixed problem in some environments that could cause some printer-level settings to not be applied (i.e. color detection mode, failure mode, and SNMP hardware check).
• On Mac systems, wait for hostname to stabilize at system start-up to avoid multiple server names registered on printers.

Printer compatibility improvements:

• Fixed number of copies detection for MS Publisher files printed on the HP Universal PCL printer driver on Windows Vista.
• Added support for Ricoh IPSiO SP 6320 RPCS driver.
• Improved page level color detection for Toshiba PostScript printers on Linux.
• Fixed a 1 page overcount on OKI-C3530 (HiperC) print driver.
• Improved page level color detection for Konica Minolta PostScript printers.
• Fixed number of copies detection for printing collated copies from Acrobat on HP Universal PCL printer driver on Windows XP and Vista.

New features:

• Web Cashier. This feature provides a simple web interface for (non-technical) staff to charge items to PaperCut accounts and/or deposit funds into PaperCut accounts. E.g. a print room could use this to charge services like binding and laminating to a user's PaperCut account, or a bursar's desk could use it to easily recharge a user's account after accepting cash at a register. See the user manual for more information.

Enhancements:

• New option to specify the default page loaded after logging into the end-user web interface. E.g. to go straight to the Web Print page after login.
• Enhancements to support and simplify the setup of Windows Authentication to MS SQL Server.
• Improved scalability for sites with many secondary print servers under high load by reducing the number of database connections used.
• Added more documentation about Mac to Windows printing and Print Services for UNIX.
• Page count hardware validation may now be used on sites who are using a custom SNMP community name.
• Print scripting: the API inputs.printer.groups now returns an array that may be used in for..each loops.
• Added support for print job redirection across more CUPS print queue types (queues using custom CUPS filters).

Fixes:

• Web Print: fixed issue that could cause XPS documents to not print (time out) if the server was under high load.
• Page count hardware validation may now be used in Windows clusters.
• Fixed issue releasing jobs from hold/release queues when using some payment gateway modules under certain conditions (CBORD and Blackboard in on-demand mode).
• Fixed issue logging into the UNIX command line release station when the user's password contained a backslash.
• Fixed display issue on the admin page used to change an internal user's password.

Printer compatibility improvements:

• Improved copy count detection on newer drivers for the Xerox WorkCentre range (e.g. Xerox WorkCentre 7530).
• Add toner solid ink(!) level detection for the Fuji Xerox ColorQube range.
• Improved page size detection for some older Fiery X3TYe PCL drivers.
• On the HP Officejet K550 when printing from MS PowerPoint: fixed potential copy count issue.
• Added support for the Epson 7890's GDI driver.
• Fixed issue watermarking on some PCL6 duplex jobs.
• PCL5 page-level color detection improvements.
• Improved grayscale detection for the Toshiba universal driver.
• Improved page counting for some PCL6 booklet documents.
• HP Universal PCL driver, printing from MS PowerPoint: improved copy count detection.

Enhancements:

• Based on a survey of our customer base we have increased the default timeout of jobs in hold/release queues. The default value differs between education and commercial/professional sites (2 hours for education, 4 hours for commercial/professional). The timeout is configurable but the default is a good compromise between user convenience and environmental savings. The new default only affects new installations.
• The batch shared account import now supports adding and removing user and group access, in addition to replacing the access list.
• Improved error reporting in the batch shared account import to always report the line numbers where errors occurred.
• PaperCut will automatically detect and recover from Windows operating system print spooler crashes (often caused by problem printer drivers). This recovery process has been made faster to reduce system downtime after a print spooler crash.
• Improved the reliability of determining the printer network addresses on Windows clusters. The IP address is used by the PaperCut application server to retrieve printer toner information via SNMP.
• Added a new API for creating internally managed users.

Fixes:

• Fixed a problem syncing a group with multiple Active Directory domains when the group exists on one domain and but not others.
• Fixed issue with client pop-ups not appearing on some recent CUPS versions (Mac and Linux) using IPv6 addresses.
• Upgrading PaperCut when using a Web Print sandbox system no longer requires restarting the Web Print GUI afterwards.
• Fixed the column names in the "Printer groups - summary" report.
• End-user web pages: Fixed the details hover-over text in the rates page when charging % extra for large pages.
• Fixed detection of usernames when authenticating via the Novell client software and usernames contain a dot character.

New features:

• Delegated print release. Administrators may grant users the right to release other users' print jobs. A common use for this is to allow personal assistant to release jobs printed by their manager.
• Added a "Deleted user list" report, showing recently deleted users.
• New payment integration (payment gateway module) for the Nelnet and NuVision payment services.

Enhancements:

• Cost adjustments (a feature to add or change costs at the time of printing) can now be specified per-copy, in addition to the existing per-job, per-page and percentage options. This is useful for charges like binding, which is naturally a per-copy charge.
• Added an audit message when an admin edits a job log.
• Mac/Linux: Improved print popup speed for when printing very large jobs.
• In the refund request form the "reason" field can now be marked as mandatory.
• Improved performance of the refund request system on large sites (with millions of tracked print jobs).
• Improved detection of virtual print queue misconfiguration. Messages are now displayed guiding administrators to the problem source.
• Improved logging of database connections errors to help pinpoint the cause of database connection problems.
• Hardware page count validation has been improved for better reporting of printer error statuses.
• Improved detection of potential misconfiguration when setting up printer page count hardware checks.
• Increase resilience against AD domain outages by detecting and avoiding syncing group memberships while a domain is down.
• Improvements to the Windows active-active printer cluster documentation (changes to minimize the chance of losing print job state on cluster failover).

Security:

• Fixed potential information disclosure that may have allowed a malicious user to bypass security and view the print logs of other users. This issue was detected as part of a system audit conducted by a 3rd party security company.

Fixes:

• Fixed issue with the printer filter option "Only apply filters to restricted users", which was applying when unrestricted users charged to a restricted shared account.
• Fixed issue accessing the user web interface from an iPhone.
• Adjusting user balances now only requires the admin right "perform adjustments & charges" and not "change user settings" as well.
• When performing a secondary print server installation on a Windows system with UAC enabled, the config file is now opened with correct administrator privileges after the installation so that the file can be saved.
• Improved reliability of Find-Me Printing under situations where the print provider service is restarted unexpectedly.
• Fixed connectivity issues with the client tool on Mac OS 10.6.8 systems with unusual IPv6 address formats.
• Fixed sorting in the "Shared Account List" report on some databases.
• Fixed some problems with the included example "Web Print" printer maps images.
• Suppress CUPS-specific warning message when installing on Novell with iPrint.
• Fixed a rare error that could be triggered by the Windows print provider during system shutdown.
• Fixed problems syncing against Active Directory OUs with certain Chinese characters in the name.
• Fixed display of PDF reports in Greek.
• Fixed PaperCut Port Monitor issue where printed documents could occasionally have pages missing or truncated. Only seen on HP printers.

Printer compatibility improvements:

• All-round improvements to page-level color detection for PostScript drivers.
• Improved detection for Ricoh GDI print jobs.
• Added support for the Brother MFC-J6710 and related printers.
• Improved page counting for PCL6 documents printed in booklet mode.
• Improved color detection for HP devices using various JetReady formats.
• Fixed a copy count detection problem that may have occurred when printing from Excel on an HP K550.
• Improved page size detection for "A3WIDE" on Ricoh Aficio 20xx PLC6 printer drivers.

Fixes:

• Improved support for SNMP hardware checks support when using Windows printer pooling.
• Fixed a problem that could cause the use of the PaperCut TCP/IP port to error when printing as a non-admin user on some operating systems and drivers.
• Improved support for Samsung CLP-620 for the hardware SNMP page checks.
• Improved support SNMP hardware checks to ignore the "input tray empty" warning which does not stop printing.
• Improved the "Paper Size Category" charging so that Very Large Paper Surplus charges for all page sizes large than A3 and 11x17.
• Improved performance of the Admin Refund Request interface when using PostgreSQL database with millions of print log records.
• Fixed an issue using the print release station in "release any" mode when using a payment gateways in "On-demand transfer" mode. In this situation the funds were deducted from the user that owned the job, not the user releasing the job from the release station.
• Improved support for reporting toner levels from SNMP for some printers that don't store the toner information in sequential SNMP indexes (e.g. the OKI b6200/6300)
• Ignored the "SMART Print Capture Driver" virtual printer on Windows.
• More improvements for handling when the system locale is set to "Japanese (Japan,JP)" or to "Thai (Thailand)" resulting in some errors being logged during system start-up.

Printer compatibility improvements:

• Added 13x19 paper size to "Charging by Individual Paper Sizes" list.
• Added support for the Ricoh Aficio SP C231 GDI printer.
• Improved copy count detection for HP OfficeJet K550 printers on Windows XP 64 bit.
• Improved PostScript named color detection for Fiery drivers.
• Improved watermarking for PostScript jobs on HP Color Laserjet 3700 printer.
• Improved page-level color detection for printing from Adobe apps to Postscript printer.

This release contains a database upgrade and administrators should factor this into their upgrade plan.

New features:

• Added a new feature to validate the number of pages printed at the hardware level (e.g. via SNMP counter queries). This means PaperCut can now detect situations such as the user cancelling the print job by pressing the "cancel" button on the printer part-way through a job, automatically refunding (or reporting) the pages that didn't print.
• Print jobs can now have per-shared account discounts or surcharges (cost adjustments), in addition to the existing per-printer and per-user cost adjustments. This can be used to implement per-project/client discounts, for example.
• New payment integration (payment gateway module) for CBORD CS Gold.

Enhancements:

• Scalability improvements to the dashboard page for large sites.
• Added the ability to choose the day of the month on which monthly scheduled reports are run (e.g. run on the 15th day of the month, rather than the 1st).
• Improved the display of office/department/shared account name filters in reports when multiple values are entered.
• Release station:
  • added option to hide the user's balance.
  • added options to reduce user interaction during card self-registration.
  • added option to automatically log out after any job is released (suitable when running a high traffic station in "release any" mode).
  • added the ability to override the default locale/language. This allows the release station to use a language different to the default language on the system.
• Improved integration between payment systems and find-me printing and load balancing.
• Added additional features to our Blackboard and CBORD campus card integrations.
• Update the documentation for server-commands to include information about updating multiple-personal account balances.
• Improved print script recipes for discouraging printing of emails.
• In the end-user web interface, only display a link to "Show Shared Accounts" on the user's summary page if the "Allow users to view shared account balances" option is enabled.
• Added detection of case where PaperCut has been denied access to print queues using Windows permissions.

Fixes:

• Improved detection of serial number on some Ricoh printers.
• Improved the "duplicate job filter" to work on virtual print queues (e.g. when load balancing is used).
• Improved robustness of print job tracking when the document names contained junk characters.
• Fixed problems watermarking print jobs on some PCL5 printers.
• Fixed "Reason for not printing" report filter used in "Unreleased jobs paper saving - summary" report.
• Fixed some reports that defaulted to millimeter measurements in North America instead of inches.
• Fixed a problem where the cost set for CUSTOM paper size in the "Individual paper size" charging model was not being used. The default/base costs was being used instead.
• Groups that have been added to PaperCut but contain no users are now displayed when adding and removing groups. Previously they would not be shown, which could result in the group being unintentionally removed.
• Fixed a problem that could occur when redirecting a job from a print script on Linux.
• Fixed a problem that can occur when the system locale is set to "Japanese (Japan)" or to "Thai (Thailand)" resulting in print jobs being logged with the wrong times.
• Fixed web services example code for the Ruby language.
• Fixed a rare crash that could occur in the "print provider" component when analyzing PCL6 jobs using page-level color detection on Windows.

Printer compatibility improvements:

• Added page count support for Konica Minolta 7130 family of printers.
• Improved page count detection for jobs with odd numbers of pages using the Panasonic DP-1820E and DP-8045 GDI drivers.
• Improved page count detection seen for some Konica Minolta printers.
• Improved page-level color detection for PostScript jobs containing certain classes of images. Also sped up processing of images in these jobs.
• Added page count, copy and duplex detection for the Sharp AR-5516/5520 and M316/M256 families and all Sharp printer/copiers using SPLC (Sharp Printer Language with Compression).
• Improved support for watermarking print jobs for the HP 1320 and related printers.
• Improved page size detection for PostScript printers when printing PDF files with custom page sizes.
• Improved color page count detection on the Kyocera Mita PCL universal driver.
• Fixed "charge by paper length" charging for roll-fed PostScript printers when rotation is applied in Adobe Creative Suite.
• Fixed detection of print jobs with paper size "A3Wide" for some Ricoh PCL6 printers.
• Improved copy count detection for HP OfficeJet K550 printers on Windows.

Fixes:

• Mac: Improved user client popup speed when printing large jobs or to busy print queues.

This release contains a database upgrade and administrators should factor this into their upgrade plan.

New features:

• PaperCut now maintains a historical record of users' department and office fields. E.g. If a user switches department midway through a month, reports showing activity by department will now account for their activity in the old department for the first half of the month and the new department for the second half. It's also possible to retrospectively edit this history and have it immediately affect reports.

Enhancements:

• Compatibility improvements for Internet Explorer 9 (IE9).
• Printing summary reports (e.g. Group printing - summary) now all include a breakdown of color and grayscale pages (rather than needing to run a job type summary report to see this detail).
• An Application Log (App Log) audit message is now written when an admin manually expires a pre-paid top-up card.
• The web based release station's automatic refresh time is now configurable.
• Improved the error messages displayed when PaperCut attempts to connect to an external database that is currently offline or down.
• Release station: improved date presentation for jobs submitted in the same day (e.g. "11:04" instead of "Apr 12, 11:04").
• Added various new Web Services APIs:
  • add/remove a printer access group
  • check if a user group exists
  • remove a user group
  • list all printers
  • list all groups
  • add/remove an administrator access user/group
• New print script API to find all printer groups that the current job's printer is a member of.
• Improved default parameters used when performing printer load balancing. This reduces the likelihood that large jobs cause a printer to be underutilized.

Security:

• Browser session cookies are now stored as "HttpOnly". This is in line with current best practice and helps mitigate impact if an XSS attack was discovered.

Fixes:

• Fixed some memory related issues seen on some 64-bit systems.
• Improved reliability when database connection problems occur during server start-up.
• Fixed a problem where CSV/Excel scheduled reports created prior to version 10.7 could run over the same report period each time (e.g. always the week in which the report was created, rather than every new week).
• Find-me printing: when a user attempts to release a print job at a release station but all target print queues are in error or disabled, an error message is displayed and the job stays held. Previously the job would be cancelled.
• Fixed a problem where scheduled reports do not run when daylight savings time starts in the UK (or other regions where DST starts at 1am). The default scheduled report time has now been changed to 12:55am from 1:15am to prevent this happening in the future.
• Windows clusters: fixed a problem that could cause Find-Me print jobs from printing if the print provider service failed over while they were awaiting release.
• Fixed issue that prevented filtering an ad hoc report on a department or office that contained commas.
• Improved clean-up/deletion of temporary files created when very large reports are created.
• Fixed issue when running on SQL Server where the same data could appear on multiple pages of tables.
• Fixed a problem when using Web Print to charge a print job to a shared account when the user has the "Charge personal account (and allocate to shared account for reporting)" option enabled. This could cause the job not to be logged by PaperCut.
• When running on some external databases the "average pages per job" values in reports could have been inaccurate. This has been corrected.
• Period comparison reports previously excluded activity occurring on each period's end date. These reports now include activity from those dates.
• Fixed sorting of some logs reports such as "Group printing - logs" when running on an external database.

Printer compatibility improvements:

• Added grayscale detection support for Xerox Color Press 700 PS.
• Added support for HP Printer Drivers v2.6 on Mac OS 10.6.
• Added support for Dell 2150cdn.
• Improved page count detection on the Epson 4880.

Enhancements:

• Print job watermarking now supports a wider variety of PCL6 printers and drivers.
• Various improvements to the end-user web interface to improve accessibility (e.g. for user with screen readers).
• Added a new printer script recipe which asks the user if a job should be held in a hold/release queue or not. This allows the user to select secure release for only sensitive documents and use direct printing for other documents.
• Display information about the licensed payment gateways in the About page.
• Updated the "User printing - summary" report to show a breakdown of color and grayscale pages. Added office and department fields to the Excel/CSV report.
• Added a new filter to all the print logs reports to only show Web Print jobs.
• Added a new username filter the user list and user configuration reports.
• Added a new server-command and web services API to renaming shared accounts.
• Emailed system notifications sent via SMTP can now be encrypted if the mail server supports TLS.
• Automatically enable printer error detection if printer scripting is enabled. This ensures that the scripts using error check call will work as expected without needing to enable printer error notifications.
• Novell OES Linux: The installer now checks the iPrint version and will warn if the version is known to cause problems.
• Various documentation improvements including SSL certificate installation.
• Various translation updates for Italian, Portuguese and Spanish.

Fixes:

• Removed the "mixed content" warning message that may appear when administrators connect to the admin web interface via HTTPS using Microsoft Internet Explorer.
• Fixed a problem that may cause find-me print jobs on Windows to fail if the Print Provider service was restarted while the jobs were awaiting release.
• Fixed problem with dashboard "pages printed" graph that would show data offset by one day in some time zones.
• Fixed the column headers in the printer attributes Excel/CSV report.
• Fixed issue that may have prevented detection of printer toner levels when PaperCut was installed on a non-English edition of Windows.
• Fixed issue in client popup authentication under specific configurations where the logged in username was not correctly displayed.
• Fixed an error that could occur when using a "Quick Find" search if a screen had been left idle for more than 5 minutes.
• Fixed a problem that can stop watermarks from appearing if using the %user_id%, %user_full_name% or %user_email% watermark replacements when the user's email address was blank.
• Fixed a problem with watermarks with custom position 0mm from top. They were previously printed at the bottom of the page.
• Fixed problems displaying Chinese characters in the Dashboard "What's Next" widget.
• Fixed an error that may occur if an invalid regular expression was entered in the print document name filter. Improved validation to disallow invalid filters.
• Fixed issues that may prevent admin interface navigation while using an older Firefox 2 browser.
• Fixed issue with web services API and server-command that would allow creation of duplicate shared accounts. Additionally, new shared account security settings are now inherited from the template account.
• Fixed a problem in reports where a date range filter may not have applied if combined with a shared account filter containing two or more accounts.
• Do not allow the batch internal user import to run if the "Internal User" feature is not enabled. This stops users from accidentally running the wrong import type.
• Windows: Removed rare "file locked" message that may appear when conducting install-over-the-top upgrades.
• Mac OS: Fixed a problem with the OS X widget that could make the configuration settings not display correctly.
• Linux: Improved installer to save about 80MB of server disk space.

Printer compatibility improvements:

• Improved support for OKI MC860 printer.
• Mac: Improved support for printing PDF documents on Xerox PostScript printers.
• Mac: Add support for Canon Pro 9000 printers.

New features:

• Version 11 includes a new Dashboard tab to provide administrators with a real-time view of the state and activity of the system. The dashboard contains seven new gadgets allowing administrators to view everything from system uptime, pages printed today, printers currently in error, and what jobs are happening right now. See the news release announcement for more details.
• One of the most notable new features of this release is the visual appearance of the admin interface. The interface has been given a fresh new modern look and a general GUI overhaul with them aim of improving both look and usability.
• Watermarking and job attribution is now available for PCL6 printer drivers, in addition to the existing PostScript and PCL5 support. This feature is listed as experimental in this release. Our aim is to support as wide variety of PCL6 drivers as possible.

Enhancements:

• Various improvements to the end-user web interface to improve accessibility (e.g. for use with screen readers).
• Improved the time taken to release jobs from a hold/release queue.
• Windows: Added an option to hide the document names of jobs held in Windows print queues. This can be useful when there are privacy or security concerns of letting other users see the document names of other users.
• Provide simpler setup of Web Print Sandbox mode on Linux and Mac. There is now a simple way to disable Simple Mode so it does not conflict with Sandbox mode.
• When "user and group sync" tasks are started through "server-command" scripting or the Web Services APIs, administrators can to view progress of the task from the Options->User/Group Sync page.
• The user creation date has been added to the User List CSV report.

Fixes:

• Fixed a problem that could cause the Account Selection popup to not select/default to the previously selected account options.
• Improved Web Print error status reporting when the Web Print service doesn't have permissions to write to the hot folder.
• Fixed a problem that can occur running the printer list CSV report when PaperCut is monitoring more than 1,000 printers.
• Fixed issue with the batch user data import from text file option where new users would be created despite this option being disabled.
• Novell OES: Fixed a problem that may cause iPrint to crash if log file permissions were not correctly set.
• Novell OES: Reduced time to release held print jobs when Novell iPrint is running in some VM environments.

Printer compatibility improvements:

• Improved support for the Dell 2330 printer.
• Added support for the Epson 7900 printer.

New features:

• Restricting access to color printing is now much simpler. All printers now have a filter for selecting the user groups who have color printing access.
• Watermarking and job attribution is now available for PCL5 printer drivers, in addition to the existing PostScript support. Next up: PCL6.
• New reports to compare printing over time (e.g. last month to this month).

Enhancements:

• Novell OES: Print jobs manually canceled from iPrint queues are now automatically refunded.
• Novell OES: Improvements to cluster install notes.
• Scheduled reports can now be copied. This simplifies setting up multiple similar reports.
• Printer toner information may now be manually updated (in addition to the automatic perdiodic updates)
• Test notifications can now be sent to specific email addresses as well as by entering a username.
• The Windows release station zero-install method ("pc-release-local-cache.exe") now automatically updates more config files each time it is launched (config.properties and client-machine-aliases.properties), simplifying deployment of multiple release stations from a central location.
• Improved retrieval of device serial numbers via SNMP by looking in some non-standard SNMP locations.
• Improved support for IPv6 when using the Windows Print Services for Unix (LPR and IPP).
• All printing based reports now have an ad hoc filter for printer groups.
• Improved logging to diagnose secondary server connection issues caused by security settings.
• Added a full Hebrew translation, thanks to our team in Israel.

Fixes:

• Fixed a problem editing scheduled reports with multiple email recipients which caused the recipients to be saved incorrectly.
• Fixed problem when editing scheduled reports in Excel/CSV format where date range parameters were incorrectly displayed.
• Fixed small memory leak in the Windows print provider service.
• Sensitive fields are no longer logged to the App Log when they are changed in the Config Editor (e.g. SMTP passwords).
• Windows: fixed printing order when a large number of print jobs are released at once (more than about 40 jobs).
• Improved reliability of watermarking on the HP 4100 with PostScript drivers.
• Release Station: Fixed anonymous print release for release stations running in "release any" mode.
• Release Station: Improved support for card authentication when using card header and trailer that are the same character.
• Fixed a problem setting admin rights for user group restrictions that could occur when running on a PostgreSQL database configured with certain locale/language settings.

Printer compatibility improvements:

• Improved page count detection for Xerox APIV C4470 PCL6 drivers.
• Improved copy count detection for some PostScript printers.
• Added page count support for Dymo 330 and 450 printers.
• Added grayscale/color detection for Xerox PostScript printers (e.g. the WC 7655).
• Added paper size detection for Canon UFR II devices such as Canon ir-ADV C2020/C2030 printers.
• Added support for detecting A5 paper sizes for Ricoh and Kyocera PCL5 printer drivers.
• Added support for RISO ComColor GDI series.
• Added support for the Ricoh RPCS driver for the GX7000 and GXe3350N devices.
• Added support for the Panasonic KX-MB3030 GDI Driver.
• Improved duplex page count detection for Sharp MX 5000N PCL5 driver.
• Added copy count detection for PostScript drivers on KIP plotters.
• Linux/Mac: Added support for the Oki C5650 HiperC printer.
• Linux/Mac: Improved reliability of print job redirection (e.g. find-me printing) on very busy print queues.

New features:

• Default shared account - New option to give users a default shared account. The default account is then pre-selected in account selection pop-ups making it faster to select commonly used accounts.
• Secondary user directory - Some organizations have more than one user directory (e.g. a Microsoft Active Directory and a separate LDAP server). This options allows importing, synchronizing and authenticating against two separate user directory sources.

Enhancements:

• When multiple jobs are released from a Windows hold/release queue the original job print order is now maintained.
• Improved support for Windows Server Core.
• Bulk user actions may now be performed based on users' last activity date. This makes it easy to apply operations like deleting users that have had no activity for a long period of time.
• New print scripting snippets to help administrators quickly build new scripts.
• Added log rotation to the print provider log file to avoid it consuming too much disk space.
• Improved handling of Windows print provider restarts to avoid currently held jobs from being left in the queue. Customers using Microsoft Clustering will need to refer to PaperCut Manual for further instructions.
• Added a new admin right to disable access to the global job log.
• Several new ad hoc report filters, including the ability to filter on multiple chosen printers (instead of all printers or one printer), and multiple chosen shared accounts.
• Added new web services APIs and server-commands to set the "override user-level settings" option on a printer.
• The user configuration report now displays the shared account name for users with the "charge to single shared account" option enabled.
• When viewing a deleted user (e.g. by clicking though from an old print log) a message now clearly indicates that the user has previously been deleted.
• Enhanced feature to look up user id/card numbers in an external database.
• Web Print no longer lists printers that users do not have permission to print to (i.e. via a printer filter).
• If there is only a single printer available in Web Print then it is now selected by default.
• Added the "Transacted By" field to the "Transaction Logs" PDF report.
• New option to hide comment headers displayed in CSV reports.
• Mac: Improved default memory configuration to improve reliability on busy systems.
• Improved documentation for installing SSL certificates.
• Various other documentation improvements.

Fixes:

• Fixed a problem that could result in Web Print jobs timing out early if they were also put into a hold/release queue.
• Linux/CUPS: Improved reliability of print pop-ups for workstations with spaces in their machine names.
• Improved print notification messages to include the destination printer when using printer load balancing or find me printing.
• Limited access administrators are no longer able to enable/disable a user if they do not have the "Change user settings" right.
• Fixed an error viewing deleted users (e.g. by clicking on the user name from an old print log).
• Fixed problem that can occur when removing groups with many thousands of users. Also made the deletion process much faster and more efficient for large user groups.
• Improved support for watermarking on Fuji-Xerox PostScript printers.
• Fixed problem filtering the user list by balance when the multiple personal accounts feature is enabled.
• Fixed display of account selection and printer override settings in the "User configuration"" report.
• Fixed problem that could occur when editing scheduled reports if they have filters referencing a printer that has been deleted.

Printer compatibility improvements:

• Added page count support for Evolis Pebble printers.
• Improved support for n-up printing in the Ricoh universal PostScript driver.
• Improved page count detection on some Canon imageRUNNER devices using PCL5 drivers, such as the Canon imageRUNNER 2270.
• Improved support for Sharp GDI print drivers.
• Mac: Improved support for Canon iPF5100 for Canon UFR drives when printing from Adobe Reader.
• Mac: Added support for Epson Stylus Pro 4000.
• Mac: Fixed duplex page count issue with the Mac "Generic PCL Laser Printer" driver.
• Linux: Improved duplex detection for the Canon iR5075.
• Linux: Added support for the Canon iR5075 when using the Canon UFRII Linux driver.
• Improved page count detection for PostScript print jobs generated through SAP software.

Fixes:

• Fix possible crash in the print provider when using Xerox PCL6 drivers doing NUP booklet printing when page-level color detection disabled. This issue was introduced in the initial 10.5 release.
• Improved client print popup reliability when the user client was not running when the job was first printed.

Fixes:

• Fixed crash in the Windows print provider service that may occur on busy print servers. This issue was introduced in the initial 10.5 release.
• Fixed minor display issues in the administration interface when using Microsoft Internet Explorer (in the Group and Shared Account details screens).

Fixes:

• Fixed the description of the "by paper length" charging options (clarification).
• Secure Print Release: Fixed a problem that causes an error when pressing the "Release/Print All" button when no jobs are available to release.
• Internet Control: Fixed a problem that stopped Internet usage from being logged.

Printer compatibility improvements:

• Improved support for N-up printing for Ricoh Universal PostScript drivers.
• Improved page-level color detection in N-up printing for Xerox PCL6 drivers.
• Improved page-level color detection for Konica Minolta PCL6 drivers.
• Improved support for Canon UFR printers (e.g. Canon iPF5100) when printing from Adobe Reader on Mac.

Enhancements:

• On pages that have a "Quick find" search, focus the cursor on the "Quick find" field when the page is loaded.

Fixes:

• Novell OES: Fixed problem installing the service used by the 'resend after connection' feature.

Printer compatibility improvements:

• Added support for a Sharp GDI printers (e.g. Sharp MX-2300G).

This release contains a database upgrade and administrators should factor this into their upgrade plan.

New features:

• Multiple Personal Accounts - Administrators can now configure users to have multiple personal account balances. This advanced feature can be used at a basic level to separate cash from quota and at an advanced level to give departments better control over cost recovery processes.
• Re-sending data after connection - Secondary Print Servers now have the ability to store print event results when communication with the PaperCut Application Server is lost. These events can be then replayed back to the primary server when communication is restored.
• Watermarking and Job Attribution - It is now possible to add dynamically constructed text to the bottom of each page (e.g. username, student number, date) as a watermark. The font sizes, gray-level and position on page to be changed. (Watermarking is currently listed as an experimental feature and only supports PostScript printers)
• Digital Signatures - Watermarking has been extended to also support adding a unique digital signature to each document. Signatures are generated using a cryptographic HMAC based on SHA1 or MD5. This may be used to verify the origin and author of any print job.
• Print Policy Support - A print script recipe is included that implements a standard corporate print policy where:
  • users are reminded via a popup to print duplex (and must opt-in to print simplex)
  • printing emails is discouraged
  • printing web pages in color is discouraged
• Simple mode Web print for Mac And Linux - Web Print (Simple Mode for PDF) is now cross platform! Organizations using Mac OSX and Linux print servers can now enable the Simple Mode (PDF) for Web Print.
• Ad-hoc bulk user updates - Bulk user actions can now be performed on a list of users defined on-the-fly in the PaperCut Administration Console. You are no longer restricted to pre-defined groups or individual users.
• New environmental impact desktop widget developed in conjunction with the Do Something, the non-profit organization supporting the Paper-Less Alliance.

Enhancements:

• Added report filters to all the shared account and group logs reports.
• Added an option on the Printer Charts page to get list statistics/charts for the previous day (yesterday).
• When "run now" link is clicked under Scheduled Reports, it will inform the user about the selected date range.
• Various small usability improvements to the Web Print interface.
• Added printer group, printer name filters to the department and office printing summary reports.
• Reduced memory usage of the Windows Print Provider service when handling many simultaneous print jobs (e.g. when many jobs are held in a hold/release queue).
• Add a time-out when performing LDAP authentication requests. This improves behavior when the LDAP server is not responding to requests in a timely manner.
• End user web pages: If a user is automatically charging to a single shared account, allow them to view this account's balance.
• Advanced Printer Scripting:
  • New company/corporate print policy script. The policy script reminds users to print double-sided and not print emails and web pages in color.
  • Enhanced printer scripting to allow scripts to change the user associated with a job.
  • Enhanced printer scripting to access the selected shared account (after the account selection popup is displayed).
  • Added new script action to allow the print job document name to be changed/updated.
• Added new web services APIs and server-commands to look up a user by card/id number.
• When allowing users to register their own internal user account and choose their own id, the minimum ID length is now configurable.
• When configuring the destination queue for Find-Me Printing, sort the list of print queues in alphabetical order.
• Updated SSL CA root certificates from Verisign, Thawte, GeoTrust, SECOM, GlobalSign, Entrust, Keynectis, Quovadis, T-Systems and Unizeto.
• Customizable admin interface - The look of the admin interface can be tailored according to an organization's intranet site including the main admin logo and tab colors.

Fixes:

• Fix a small memory leak in Windows print provider that is triggered when print jobs are redirected (e.g. when using find-me printing or load-balancing). Sites that make heavy use of find-me printing or load balancing (more than 10k jobs/day) are encouraged to upgrade.
• Mac: Fix a possible crash in the print provider when establishing a connection to the Application Server when the application server is not running.
• Fixed a problem that could cause a duplicate account selection popup to appear if a very large print job took longer than 15 minutes to complete spooling and analysis.
• Fixed a problem where the names of the color and grayscale columns in the "Printer Group - printer summary" (CSV only) report were not in the correct order.
• Fixed an admin rights problem preventing printer access from being delegated to the group level.
• In "Printer Usage - Log" report, the logs will be sorted by date within printer.
• Fixed a problem when clicking "Cancel" on the TopUp card import in the PaperCut Administration console would still attempt to import the card file.
• Fixed sorting of scheduled reports list by report title.
• Fixed an error caused by ordering scheduled reports list by the recipients/location column.
• Fixed an install error that may be seen when installing PaperCut on a Windows print server with some less common printer drivers.
• The list of printers in the Web Print wizard now correctly sorts alphabetically.
• Mac/Linux: Fixed a problem that could stop the printer's make/model from being recorded in the interface.
• Printer Scripting: Fix a problem with the "inputs.job.isColor" property that may not report the correct value if page-level color detection is enabled.
• Fixed a problem importing the legacy PaperCut Quota user database when hosting PaperCut on a machine running Chinese Windows.
• Fixed problem displaying Chinese characters in the title of the standard release station.

Printer compatibility improvements:

• Status check jobs submitted by the Brothers MFC-7440n device monitoring tool are now ignored.
• Fixed minor and rare memory leak that may occur when analyzing certain PostScript spool files.

New features:

• Scheduled reports may now be saved to disk as well as sent via email.
• New server-commands and web services APIs for adjusting/setting group memberships. This helps administrators on large networks by avoiding the need to fire off a full user/group sync when a user provisioning script may have created just a single user.

Enhancements:

• Improved print release (hold/release queue) performance on large networks where there are many jobs in a held state.
• The link displayed on the user client tool can now be conveniently configured via Options -> General
• Linux/Mac: The "nobody" user is now automatically flagged as an unauthenticated user.
• Improved behavior when user is set to "Auto charge to single shared account" and that account is deleted. When the user next prints this will be logged and the user's settings will be reset to charge to automatically charge to their personal account.
• Improved reliability of hold/release queues when the application server encounters an unexpected error condition.
• Improved support for Active Directory environments with modified/custom user schemas.
• PrimoPDF virtual printers are now ignored by default.
• Minor improvements to the help/usage message for the db-tools utility command.
• Improved error message when server-command is run as a non-privileged user.
• Improved instructions on how to run/use the Java Web Service API example code.

Fixes:

• Fixed problem that could cause bulk user operations to be run again if the user hits the browser refresh button after starting the bulk operation.
• Fixed display problems in the Account Transaction Summary report when running on an external database like SQL Server.
• Improved client behavior when using client popup authentication with the timeout set to "For this job only".
• Fixed a rare problem seen when analyzing PCL6 jobs that could cause analysis to fail and/or the the PaperCut Print Provider service to crash.
• Fixed a rare issue where jobs could be unexpectedly refunded when using certain print drivers.
• Fixed a rare issue where the balance on the user client tool may not have updated in real-time.
• Fixed problems with the user client balance display on some versions of Chinese Windows.
• Fixed the Windows Sidebar Environmental Impact gadget using pages instead of sheets for environmental impact calculations (i.e. duplex printing was not taken into account).
• Fixed issue where applying a bulk user operation to users with less than or greater than a specified balance may have also applied it to users with exactly that balance.

Printer compatibility improvements:

• Improved copy count detection when printing multiple copies of a Photoshop document from a Mac.
• Improved page size detection for Kyocera devices using PCL5 drivers, such as the KM5050.
• Added basic detection for printers using "Ricoh DDST" drivers.
• Improved detection when printing from Microsoft Publisher to Konica Minolta bizhub devices.
• Improved support for Apple Mac Epson host-only drivers (e.g. Epson Pro 3880).
• Improved page count and copy count detection on Kyocera printers (e.g. Kyocera FS-9530 DN) using Mac KPDL (PostScript) drivers.

New features:

• Advanced print scripting:
  • New recipe for copyright sampling. This script demonstrates the use of advanced techniques such as sampling, using functions and multi-step user interaction.
  • New recipe to confirm printing of color emails.
  • New recipe for redirecting a job with confirmation.
  • New advanced recipe to require that users enter an approval code before printing (e.g. printing must be approved by a teacher).
  • New snippets for checking printer group and user group membership.
  • Added an option to speed up the process of displaying a sequence of multiple prompts to a user.
• Added support for card+PIN authentication at release stations (in addition to the existing card only authentication).
• New payment gateway module for Blackboard, including pay-and-release support (pay for printing at a release station).
• New hold/release paper saving reports, showing jobs that were held in a hold/release queue and never printed (i.e. either cancelled by the user or timed out).
• New server-commands and web services APIs for:
  • Adding and setting printer groups.
  • Adding and setting printer custom fields.

Enhancements:

• Visual improvements to the release station, particularly on Windows systems using the "classic" look/theme.
• Removed the use of many "modal" dialog boxes in the release station. This makes the interface more touchscreen friendly.
• Re-vamp the print job status column to more clearly indicate various printing, charging and refund states.
• Printers may now be filtered by their last usage date.
• Scheduled reports may now be edited, rather than requiring they be re-created.
• Release station manager access may now be delegated as an admin right (via Options -> Admin Rights).
• Ad-hoc shared account reports now include group filters, allowing data to be limited to users from a given group.
• Web Print: Improved reliability of handling of Microsoft XPS documents on slow systems.
• Environmental impact reports now display the total sheets and total pages statistics.
• Added a check to prevent more than one copy of the release station software from running on the same system at the same time.
• Improved speed of releasing jobs from the hold/release queue when they've been awaiting release for over 60 minutes.
• The "CutePDF Writer" virtual printer is now ignored by default on Windows print servers.
• Improved error messages when runtime errors occur in advanced print scripts.
• Included documentation to support our enterprise customers using Microsoft Windows 2008 Server R2 Failover Clustering Management.
• Improved support for Mac 10.6 when using the client software on systems also configured to use a SOCKS proxy.

Security:

• To conform with PCI security compliance best practice, HTTP directory listings have been turned off (URLs hosting static content like images, CSS, scripts, etc.).

Fixes:

• Fixed client startup issue seen on some Mac 10.6 systems using a login hooks.
• Improved reliability of Find Me Printing and load balancing on servers using virus scanners that can interfere with print job redirection.
• Fixed problem with the top-up card wizard that could cause British Pound signs to display incorrectly in the generated cards. This fix requires re-installing the card wizard.
• Fixed problem with IE8 that stopped the virtual queue settings from being displayed when enabling a printer as a virtual queue.
• Fixed issue on some browsers where report pages could only run one report before needing to be refreshed.
• Reports run from data tables (job log, user list etc.) will now correctly show any applied filters in the report header.
• The reports "Group printing - shared account summary" and "Shared account configuration" now include the shared account codes, if configured.
• Fixed potential issue that could on Mac print servers where canceling a job could result in the queue being paused.
• Fixed problem editing print print log records that could incorrectly change the job's grayscale flag even though color options weren't changed.
• Fixed issue where users logging in with uppercase usernames could not request refunds.

Printer compatibility improvements:

• Added support for some Brother MFC range devices including the Brother MFC-6490CW.
• Added support for new RISO drivers such as the RISO ComColor 9050.
• Added support for new model Zebra label printers such as ZDesigner TLP 2844.
• Fixed N-up detection issue as seen on Lexmark T654 devices using PostScript drivers.
• Improved PCL6 page-level color detection for recent Ricoh and Konica Minolta drivers. E.g. Ricoh Aficio MP C5000 and Konica Minolta C652.
• Improved grayscale detection on Mac OS X drivers with Xerox Phaser 7500DX and related drivers.
• Improved high copy count detecting on OCE plotters.
• Improved N-up detection on Toshiba devices using PostScript drivers.

New features:

• Page-level color detection is now supported with PCL6 / PCLXL drivers (in addition to the existing PCL5, PostScript and HPGL).
• Quotas (scheduled automatic payments) may now be implemented for shared accounts.
• New web services APIs and server-commands to change user account selection settings.
• When importing card numbers from AD/LDAP the card number may now be extracted from the field using a regular expression. This can be helpful where the card number is only a portion of the data stored in the field.

Enhancements:

• When using the additional groups feature (additional-groups.txt):
  • Improve the sort order of group names displayed in the Add/Remove Groups screen.
  • Allow the additional groups to affect the initial user settings when users are created on demand.
• Many translation updates including new translations into Lithuanian.

Security:

• Fixed a potential cross-site scripting vulnerability in the error/404 page (only affects IE6).

Fixes:

• Fixed issue introduced in version 10.1 causing reports to error on Linux systems without the MS fonts pack installed.
• Fixed issue submitting multiple copies of a Web Print job when running in sandbox mode off a Linux primary server via a Samba share.
• Fixed problems that can occur when using the new advanced scripting interface to display dialogs to users running old versions of the client software. IMPORTANT: Sites using the advanced scripting feature must upgrade locally installed client software (if any) after installing this version.
• Fixed a problem that stopped the client shared secret file from being created when upgrading. This shared secret file can be used with the user client software on Macs to avoid the need for pop-up authentication.
• Fixed a problem that caused pop-up authentication to appear again after a job was in a hold/release queue for more than 48 hours. This would only occur at sites using pop-up authentication and where the hold/release timeout was set to 48 hours or more.
• Improved reliability of starting Web Print in sandbox mode on a Windows 2008 R2 server. In some circumstances Web Print could start before the network hot folder (mapped drive) had connected.
• Minor fix to the Windows uninstaller to ensure that the pc-shared-secret.dat file is removed.

Enhancements:

• Minor user manual improvement in the Advanced Scripting chapter.

Fixes:

• Fixed error raised when creating new scheduled reports.

New features:

• Advanced Scripting: The most powerful feature added to PaperCut yet! Advanced Scripting empowers administrators by allowing them to write scripts that execute when new jobs arrive. This opens up a whole host of possibilities such as:
  • Displaying a pop-up message if a user forgets to select duplex on large jobs.
  • Showing statistics on the environmental impact on large jobs via a fancy popup dialog.
  • Prompting the user to confirm large jobs before printing.
  • Automatically routing large jobs to more efficient high volume printers
  • ... and much much more!
• Custom printer fields: To assist with printer management, administrators can define extra metadata fields for storing ad-hoc data. These fields may represent data such as asset numbers, last date of print service, owner, details of lease arrangements, etc. Fields may also be used in reports.
• The Mac client software has been enhanced to leverage the system-wide login hook for authentication. This means that in some situations the PaperCut client popup authentication dialog can be eliminated, avoiding the need for users to log in twice - once for the system and then again for PaperCut.

Enhancements:

• CSV reports with date and time representations will now be automatically recognized by popular spreadsheet applications.
• Support for monitoring locally attached printers on Novell networks. Remote queues mapped via IPP are now ignored so only locally attached printers are detected.
• The "Microsoft Office Document Image Writer" virtual printer is ignored by default on secondary server installs.
• Improved documentation on how to set up PaperCut in a Novell cluster.
• Improved the PDF version of the user manual - smaller font, less paper! (But you weren't going to print it, were you?)
• Improved error message when server-command is attempted to be run with non-elevated privileges under UAC on Windows 2008/Vista.

Fixes:

• Fixed issue where the user client may in some situations consume excessive CPU if the --minimized option was turned on.
• Fixed a problem in Web Print where PDF files produced by OpenOffice may timeout with unknown error.
• Eliminated the "stale session" error that may have occurred when administrators attempted to log in using Microsoft Internet Explorer.

Printer compatibility improvements:

• Improved support for custom PostScript output produced by PeopleSoft.
• Improved stability when analyzing some Postscript spool files.

New features:

• Printers may now be assigned to groups. This allows administrators to group, report and manage printers by any attribute. Groups are administrator-defined and can include classes such as type, make, physical location and work area amongst others.
• The user client software has moved out of the 1990's and into 2010 with a graphic and GUI effects makeover. It now sits nicely with the "glassy" look found in modern operating systems.
• Our team of developers in Japan have been busy and this release includes a full Japanese translation - both the end-user and administrator interfaces. Japanese is the 20th non-English language now supported in PaperCut. Welcome to our growing user base in Japan!
• On Windows systems common/popular virtual printers such as PDF writers and virtual faxes are now ignored from monitoring by default. This change will assist organizations supporting locally attached printers by minimizing custom configuration required to ignore virtual printers found on desktop systems.

Enhancements:

• Improved admin login speed when multiple admins login simultaneously.
• Various documentation improvements including areas such as Web Print, clustering, SSL key generation and Find Me Printing.
• Improvements to Find Me Printing and load balancing to handle a mix of color and grayscale physical printers. Now if the destination physical printer is configured as a "Grayscale Printer" all jobs released to this printer will be logged and charged as grayscale.
• Find Me Printing with web based release: when there is only one target queue when releasing a job, the queue is no longer automatically selected. This is important in some cases to provide the user information about where their job is going.
• Users' balance is no longer displayed in the Jobs Pending Release section of the user web interface if users are not allowed to view their balance.
• Improved error reporting when using server-command or the XML web services APIs.
• Fixed problem with Web Print when the maximum upload size was set to exactly 2048MB.
• Improved support for Windows 64-bit systems via the updated 64-bit add-on pack.
• Updated 3rd party libraries and components providing improved performance and reliability.
• Streamlined the initial setup wizard by removing the module selection step. This step was redundant for the majority of organizations.
• Various improvements to debug logging to assist diagnosing problems.

Fixes:

• Fixed problem in Web Print that could allow two instances of the Web Print process to run simultaneously. This would result in subtle problems and confusing behavior.
• Mac/Linux: Fixed issue where administrator printer error notifications may not have worked with CUPS print queues.
• Improved robustness of submitting Web Print jobs when the system clocks of the primary server and sandbox server are significantly skewed or in different timezones.
• Fixed error when creating and enabling new shared accounts based on a disabled template account.
• Improved integration with Mac print queues to avoid sending multiple print notifications to the application server.
• Linux: Improved reliability of print job canceling/refunding when jobs fail to print using CUPS printer classes on old versions of CUPS.
• Mac: Addressed permissions issue on the server log directory that may result in new logs not being created in selected situations.

Printer compatibility improvements:

• Improved page counting on OKI CXXXX series printers using PCL5 drivers when printing in duplex.
• Improved plot size detection from output from Autocad in PCL6 format.
• Improved support for RISO HC3R-HC5500 with GDI drivers.
• Improved page size detection support for PDF documents printed via a Mac workstation and server.
• Improved support for custom driver options provided by the Xerox Phaser 7400DX Postscript driver.
• Improved tracking of ArchiCAD 12 plots.

Fixes:

• More improvements to support for print servers running CUPS 1.4, such as Mac OS 10.6 and recent Linux distributions.

Enhancements:

• New option to alert users by email when their refund requests are processed.

Fixes:

• The advanced client now uses a case-insensitive sort to improve the ordering of accounts that contain a mix of uppercase and lowercase characters.
• Improved web service proxy code and examples on how to use the PaperCut XML Web Services API.
• Fixed regression that caused slow analysis of PostScript spool files when using page-level color detection.

Enhancements:

• Improved low toner notifications to clearly separate which printers are newly low in toner and those that have been notified previously. Also added a new option to only send the low toner notification email when there is at least one new printer that is newly low on toner.
• User client: new option default-account-pin to specify a default PIN/code to be pre-entered on the account selection pop-up.
• Improved user manual documentation for configuring Web Print in sandbox mode.

Fixes:

• Improved support for print servers running CUPS 1.4, such as Mac OS 10.6 and recent Linux distributions.
• Fixed PAM configuration issue that may have prevented Unix Standard authentication working on Mac OS 10.6.
• Improved stability of print provider when analysing very large Canon spool files.
• Fixed error running the Printer Environmental Impact report.
• Fixed problem when displaying the pending printer refunds which could cause the paging controls to not work as expected. E.g. the paging controls may not appear even though there was more than a page of refund requests.
• Fixed display problems with Simplified Chinese text in the Windows installer.
• Fixed a problem that could stop the user client from closing when the Exit menu was selected.

Printer compatibility improvements:

• Improved page-level color detection with the "HP Universal" PostScript driver.
• Improve detection of blank last pages in duplex mode on the HP LaserJet 4000 series using a PCL6 driver.
• Improved page size detection on the Konica Minolta C552 using the Visual Postscript driver.
• Improved support for the UFR2 driver on the Canon MF4000 and related printers.

New features:

• Web Print: Added support for accepting Microsoft XML Paper Specification (XPS) documents.
• A Quick find box is now shown when viewing a user's details, making it easy to quickly switch to a different user.
• Support for MySQL is now included at no extra cost, as per our External Database Support Policy.
• Added several new reports designed to display or compare settings: Group configuration, Printer configuration and Shared account configuration.
• New report: Denied print jobs. Displays the details for print jobs that have been denied.
• New report: Group printing - shared account summary. Shows the shared accounts that were charged to by each group.
• New manual section about configuring PaperCut for use with Novell Cluster Services (NCS).

Enhancements:

• Improved performance for large sites by tuning server configuration based on system specifications and architecture.
• User manual:
  • Added to the manual a new end-user information sheet about using Web Print.
  • Improved documentation for configuring Find Me Printing for redirecting jobs between servers.
• Shared account security can now be used to control access to PIN/code charging as well as for selecting accounts from a list. This feature provides enhanced security for sites that use short shared account PIN/codes.
• Added many new filters to reports and tables throughout the application, making it possible to display new or different data combinations.
• Added more details to various reports when exported as CSV.
• Print queues with the same IP address but different LPR port names now appear as different devices in the device-level reports.
• Internet control: The Squid ACL helper now has an option to invert the allow/deny logic. This can make it easier to integrate the helper into existing ACL rule sets.
• Icons in the shared account list now indicate disabled accounts.
• The user web interface Jobs Pending Release screen now automatically refreshes periodically.
• Improved support for running the print provider as a non-system (and non-admin) account.

Fixes:

• Fixed issue where Mac Standard user directory and user authentication may not work on Mac OS 10.6.
• Tuned memory configuration to avoid low memory errors that may occur at some large sites.
• Fixed issue that could cause multiple authentication pop-ups for very large print jobs when the authentication timeout was set to "For this job only".
• Web Print jobs may now be submitted to unauthenticated print queues without requiring additional authentication. This allows the same print queues to be used for both Web Print and regular printing.
• Fixed a problem importing users from Active Directory org units that contain slashes.
• Allow importing users from Active Directory with usernames that begin with hash (#).
• Changed MySQL database creation process to create tables using the preferred InnoDB table type.
• Fixed a problem that could occur after defining a very long list of preferred accounts via the advanced account selection pop-up.