Founded in 1919, John Brown University (JBU) is a private Christian arts college based in Arkansas. An established leader in education, it offers undergraduate degrees and online learning programs to over 2,500 students across the globe.
When it came to printing, however, JBU didn't quite have the pack-leading pedigree to match. An ageing and cobbled-together infrastructure was holding them back, students were frustrated with the printing process, and management had no visibility on spending. That's when we came in.
Deployment was painless, and updates require little more than a double-click… The intuitive web interface has made management a breeze.
Jeremiah Proctor, Technical Support Specialist at John Brown University
Find an all-in-one solution to replace old patchwork print infrastructure
Universities often have to deal with a mishmash of systems and solutions in IT. Different departments build up their own facilities in their own ways, which can lead to problems in the long run – something JBU found out firsthand.
JBU were managing their printing by purchasing ad-hoc consumables for an outdated print network. Moreover, their two existing print management solutions weren't providing enough visibility on print activity, leading to zero accountability and spiraling costs.
The IT team needed to bring their infrastructure together into one present-day package while recouping costs user by user, and uncovering who's printing what. No small feat.