Project Vienna: Multi-domain Syncing

Sync from multiple domains

Multi-domain support is available for Windows Active Directory using UPN usernames from PaperCut NG/MF version 20.1 and for Google Cloud Directory from 21.0!

Sync from multiple domains with fully qualified usernames

Supporting multiple domains

Sync users from any number of Google Cloud Directory domains

Multi-domain syncing may be necessary in environments where one PaperCut installation suports multiple brands, regions, or schools.

In addition to syncing from multiple domains, you can also configure PaperCut NG/MF to import users from two distinctly separate directories.

Email addresses as usernames

We use the fully qualified email addresses as usernames

This ensures all usernames are unique across all domains. For example jsmith maybe be unique within a single domain but is universally unique.

It also means usernames are consistent across different tools including Google Workspace (G Suite).


You've probably got a couple of questions on your mind right about now. We've done our best to answer the most common ones right here.

Which sync sources support multi-domain syncing

As of 20.1 Windows Active Directory is fully supported including UPN usernames!

From 21.0 both Google Cloud Directory and Active Directory support multi-domain syncing using UPN/email address usernames

Are there any limits on the length of my fully qualified username?

Yes, the full email username including the domain can be no longer than 50 characters.

Can I migrate from my short-form usernames to fully qualified email addresses?

Yes, but right now it's not built into the user interface. You'll need to work with our solutions team to get things transitioned smoothly. Please reach out in the contact section below.

We know Windows clients are supported, what about Mac and Linux clients?

Sure thing! The client OS support does not differ from what PaperCut currently offers.

Does it work with Mobility Print?

Of course! End users can login to Mobility Print with their email address.

OK! But how do I enable multi-domain support?!

As the feature is still in early beta stage we would like to work with you to determine the best way to set things up for your environment. See below contact section to reach out.

Recommendations, complaints, questions – we want it all!