Slow server/slow popups with Novell iPrint

KB Home   |   Slow server/slow popups with Novell iPrint

Some customers have reported popups slow to respond and/or low server performance due to a popular software “HP ToolboxFX” installed on workstation computers. The software comes bundled with HP drivers so users may not be aware of its presence.

HP ToolboxFX does frequent queries to IPP printers causing a resource shortage in the Novell iPrint Manager.

Replace HP ToolboxFX install with basic drivers

Run a full uninstall of the HP ToolboxFX software including drivers and reinstall basic HP drivers for the printers that do not come bundled with software.

Comments

Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on February 10, 2011, at 04:49 AM
Printable View   |   Article History   |   Edit Article