Known Issues with Epson embedded applications (PaperCut MF)
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PaperCut is fully committed to helping customers and partners make the best use of our technology. A key part of that is transparency and full disclosure of issues that may affect how well the solution works for you. Unfortunately, with complex modern technology (often supplied by different organizations) there is no way to address all problems and issues immediately but keep checking back to see if we have fixed something. If something is causing you particular concern please contact support.
You’re taken back to the PaperCut home page once you try to do an integrated scan job. More info…
No specific PaperCut version
OPS for PaperCut v 2.1.4
Epson zero stop for copy jobs stopped working More info…
From Epson OPS version 2.0
OPS for PaperCut v 2.1.7
User cannot perform zero cost job with no credit More info…
From Epson OPS version 1.0
OPS for PaperCut v 2.1.8
Other known issues, not specific to the Epson embedded solution are covered in:
PC-13136: You’re taken back to the PaperCut home page once you try to do an integrated scan job
When trying to do a scan job with integrated scanning, you get a spinning circle and then it takes you back to the PaperCut home screen.
This has been resolved in OPS for Papercut – version 2.1.4. Please contact your Epson supplier for more information.
876356: Epson zero stop for copy jobs stopped working
Fixed an issue that “Zero Stop” does not work for Copy, when “Track & control scanning” for “Devices” > “External Device List” > “Device Details” is off from the PaperCut Admin console.
896268:User cannot perform zero cost job with no credit
When user has zero credit, but could perform a zero cost job, they are still prevented from using the device functions.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.