Known issues with recent releases of PaperCut NG and PaperCut MF

KB Home   |   Known issues with recent releases of PaperCut NG and PaperCut MF

Main.KnownIssues History

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July 13, 2018, at 05:02 AM by Mel Zouzoulas - Updated PC-13311
Changed lines 107-109 from:
Chrome browser 60.0.3112.78 or newer
(:cell
class=unresolved :)
Pending
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(:cell
class=resolved :)
Resolved
Changed line 111 from:
Fixed in Chrome v. 67.0.3396.0
to:
Fixed in Chrome v. 67.0.3396.99
Changed lines 605-607 from:
This has now been fixed in Chrome version 67.0.3396.0 (currently available in Google 'Canary' - waiting for Google to release in the 'Production' updates to Chrome). See [[https://bugs.chromium.org/p/chromium/issues/detail?id=805926|this Chromium bug report]] for details.

Reach out to us via [[https://support.papercut.com|support.papercut.com]]
to:
This has now been fixed in Chrome version 67.0.3396.99. See [[https://bugs.chromium.org/p/chromium/issues/detail?id=805926|this Chromium bug report]] for details.
Changed line 514 from:
!!!14161: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above.
to:
!!!14161: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MF 18.2.1 or above.
Changed lines 506-508 from:
[[#i14161]]: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above. This should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.

If you use third party integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may care to contact PaperCut support with a list of your integrations to see if we think there may be an issue.
to:
[[#i14161]]

\\

\\

\\

!!!14161:
Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above.

This
should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.

If you use third party integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may contact PaperCut support with a list of your integrations to see if we think there may be an issue.
Changed line 506 from:
[[#i14161 ]]: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above. This should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.
to:
[[#i14161]]: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above. This should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.
July 11, 2018, at 05:09 AM by Alec - Add note about not working intergations
Changed line 28 from:
13934
to:
14161
Changed lines 30-31 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
to:
A few rarely used payment or hardware integrations may stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above.
[[#i14161| More info...]]
Changed lines 33-35 from:
MF 18.2
(:cell class=resolved :)
Workaround
to:
MF 18.2.1
(:cell class=unresolved :)
Request new build
Changed line 43 from:
13687
to:
13934
Changed lines 45-46 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
Changed lines 48-49 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 50 from:
Resolved
to:
Workaround
Changed lines 52-55 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 58 from:
13542
to:
13687
Changed lines 60-61 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
Changed lines 63-65 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 68-69 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 75 from:
13437
to:
13542
Changed lines 77-78 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 80 from:
18.0.4
to:
18.0.4 or higher
Changed line 82 from:
Open
to:
Hot-fix available
Changed lines 84-85 from:
to:
18.1.3
Changed line 89 from:
13311
to:
13437
Changed lines 91-92 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 94 from:
Chrome browser 60.0.3112.78 or newer
to:
18.0.4
Changed line 96 from:
Pending
to:
Open
Changed line 98 from:
Fixed in Chrome v. 67.0.3396.0
to:
Changed line 102 from:
13231
to:
13311
Changed lines 104-105 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 107-109 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Pending
Changed line 111 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.0
Changed line 115 from:
13037
to:
13231
Changed lines 117-118 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 120-121 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 124-126 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 128 from:
12987
to:
13037
Changed lines 130-131 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 133 from:
v17.3.4
to:
All versions
Changed line 135 from:
Workaround
to:
Resolved
Changed line 137 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 141:
Changed line 143 from:
13066
to:
12987
Changed lines 145-146 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 148 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 159 from:
12935
to:
13066
Changed lines 161-162 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 164 from:
All versions
to:
v18.0 (in channel availability)
Changed line 166 from:
Resolved
to:
Workaround
Changed lines 168-170 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 173:
Changed line 175 from:
12243
to:
12935
Changed lines 177-178 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 184 from:
v17.4.3
to:
v17.4.4
Changed line 188 from:
12505
to:
12243
Changed lines 190-195 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 193-194 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 196:
v17.4.3
Changed line 200 from:
12292
to:
12505
Changed lines 202-207 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 209-212 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 212-213:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 216 from:
12290
to:
12292
Changed lines 218-221 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 225-226 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 230 from:
12173
to:
12290
Changed lines 232-233 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 235 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 237-239 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 247 from:
11381
to:
12173
Changed lines 249-250 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 252 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 254-255 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 259-260 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 264 from:
11058
to:
11381
Changed line 266 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 268-269 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 270-271 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 275-276 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 280 from:
6206
to:
11058
Changed line 282 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 284-285 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 287-288 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 292-293 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 296 from:
10603
to:
6206
Changed line 298 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 300-301 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 303-304 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 308-309 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 313 from:
10017
to:
10603
Changed line 315 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 317 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 319-320 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 324-325 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 329 from:
9941
to:
10017
Changed line 331 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 333 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 335-336 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 340-341 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 345 from:
9922
to:
9941
Changed line 347 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 349 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 351-352 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 356-357 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 361 from:
9808
to:
9922
Changed line 363 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 365 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 367-368 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 372-373 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 377 from:
8810
to:
9808
Changed lines 379-381 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 383-385 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 387 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 389:
Changed line 391 from:
8815
to:
8810
Changed line 393 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 400 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 402-403:

Changed line 405 from:
7553
to:
8815
Changed line 407 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 409-410 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 414 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 417 from:
7138
to:
7553
Changed lines 419-420 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 421 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 425 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 428 from:
4563
to:
7138
Changed lines 430-431 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 433 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 437 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 440 from:
4562
to:
4563
Changed lines 442-443 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 445 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 449 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 452 from:
4561
to:
4562
Changed lines 454-455 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 457 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 461 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 464 from:
000008
to:
4561
Changed lines 466-467 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 470-471 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 473 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 476 from:
4489
to:
000008
Changed lines 478-479 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 482-483 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 485-496:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 504-512:


[[#i14161 ]]: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above. This should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.

If you use third party integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may care to contact PaperCut support with a list of your integrations to see if we think there may be an issue.
\\

\\

July 04, 2018, at 05:10 AM by Danielle Ko -
Changed lines 490-491 from:
[[#iPC-13934]]
to:
[[#i13934]]
Changed line 498 from:
!!!PC-13934 : An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
to:
!!!13934 : An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
July 04, 2018, at 05:09 AM by Danielle Ko -
Changed line 28 from:
PC-13934
to:
13934
July 04, 2018, at 05:08 AM by Danielle Ko - Added known issue: PC-13934
Changed line 33 from:
All versions
to:
MF 18.2
July 04, 2018, at 05:07 AM by Danielle Ko - Added known issue: PC-13934
Changed line 28 from:
BA-1581
to:
PC-13934
Changed lines 30-31 from:
Job Ticketing tab in PaperCut MF admin user interface does not refresh on Mac OS
[[#iBA-1581| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
Changed lines 490-491 from:
[[#iBA-1581]]
to:
[[#iPC-13934]]
Changed lines 498-515 from:
!!!BA-1581 : Job Ticketing tab in PaperCut MF admin user interface does not refresh on Mac OS

When Job Ticketing has been successfully installed on [[MacOS]], the PaperCut MF admin user interface Job Ticketing tab does not refresh
.

A workaround for this is to create a .version file in
the job-ticketing installation folder.

The content of this newly created .version file should contain a version number, in order
to receive automatic Job Ticketing updates.

The version number can be obtained by: \\
1
. Navigate to the \job-ticketing\app folder \\
2. Find the latest version number based on date modified  \\
3. Copy the version number (with out the 'v') of the latest folder \\
4. Add this version number to the newly created .version file. \\
5. Save and close. \\
\\

\\
Log out and log back in to the PaperCut MF admin web interface and the Job Ticketing tab should be refreshed with Job Ticketing details.
to:
!!!PC-13934 : An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.

When switching to the PaperCut MF Admin Interface from Job Ticketing, you might receive an 'Access Denied' message
. This occurs when as an admin, you have accessed the Job Ticketing customer pages from the PaperCut MF User web interface.

The workaround for this issue will be
to manually navigate back to the PaperCut MF Admin web interface.

[[#i13687]]

June 08, 2018, at 01:10 AM by Danielle Ko - Added BA-1581 as a known issue
Deleted lines 24-25:

Changed line 28 from:
13687
to:
BA-1581
Changed lines 30-31 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
to:
Job Ticketing tab in PaperCut MF admin user interface does not refresh on Mac OS
[[#iBA-1581| More info...]]
Changed lines 33-34 from:
MF 18.1.1 \\
NG 18.1.1
to:
All versions
Changed line 35 from:
Resolved
to:
Workaround
Changed lines 37-40 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 43 from:
13542
to:
13687
Changed lines 45-46 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
Changed lines 48-50 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 53-54 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 60 from:
13437
to:
13542
Changed lines 62-63 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 65 from:
18.0.4
to:
18.0.4 or higher
Changed line 67 from:
Open
to:
Hot-fix available
Changed lines 69-70 from:
to:
18.1.3
Changed line 74 from:
13311
to:
13437
Changed lines 76-77 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 79 from:
Chrome browser 60.0.3112.78 or newer
to:
18.0.4
Changed line 81 from:
Pending
to:
Open
Changed line 83 from:
Fixed in Chrome v. 67.0.3396.0
to:
Changed line 87 from:
13231
to:
13311
Changed lines 89-90 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 92-94 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Pending
Changed line 96 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.0
Changed line 100 from:
13037
to:
13231
Changed lines 102-103 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 105-106 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 109-111 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 113 from:
12987
to:
13037
Changed lines 115-116 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 118 from:
v17.3.4
to:
All versions
Changed line 120 from:
Workaround
to:
Resolved
Changed line 122 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 126:
Changed line 128 from:
13066
to:
12987
Changed lines 130-131 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 133 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 144 from:
12935
to:
13066
Changed lines 146-147 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 149 from:
All versions
to:
v18.0 (in channel availability)
Changed line 151 from:
Resolved
to:
Workaround
Changed lines 153-155 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 158:
Changed line 160 from:
12243
to:
12935
Changed lines 162-163 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 169 from:
v17.4.3
to:
v17.4.4
Changed line 173 from:
12505
to:
12243
Changed lines 175-180 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 178-179 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 181:
v17.4.3
Changed line 185 from:
12292
to:
12505
Changed lines 187-192 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 194-197 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 197-198:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 201 from:
12290
to:
12292
Changed lines 203-206 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 210-211 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 215 from:
12173
to:
12290
Changed lines 217-218 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 220 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 222-224 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 232 from:
11381
to:
12173
Changed lines 234-235 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 237 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 239-240 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 244-245 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 249 from:
11058
to:
11381
Changed line 251 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 253-254 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 255-256 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 260-261 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 265 from:
6206
to:
11058
Changed line 267 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 269-270 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 272-273 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 277-278 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 281 from:
10603
to:
6206
Changed line 283 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 285-286 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 288-289 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 293-294 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 298 from:
10017
to:
10603
Changed line 300 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 302 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 304-305 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 309-310 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 314 from:
9941
to:
10017
Changed line 316 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 318 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 320-321 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 325-326 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 330 from:
9922
to:
9941
Changed line 332 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 334 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 336-337 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 341-342 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 346 from:
9808
to:
9922
Changed line 348 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 350 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 352-353 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 357-358 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 362 from:
8810
to:
9808
Changed lines 364-366 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 368-370 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 372 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 374:
Changed line 376 from:
8815
to:
8810
Changed line 378 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 385 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 387-388:

Changed line 390 from:
7553
to:
8815
Changed line 392 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 394-395 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 399 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 402 from:
7138
to:
7553
Changed lines 404-405 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 406 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 410 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 413 from:
4563
to:
7138
Changed lines 415-416 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 418 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 422 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 425 from:
4562
to:
4563
Changed lines 427-428 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 430 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 434 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 437 from:
4561
to:
4562
Changed lines 439-440 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 442 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 446 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 449 from:
000008
to:
4561
Changed lines 451-452 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 455-456 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 458 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 461 from:
4489
to:
000008
Changed lines 463-464 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 467-468 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 470-481:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 490-515:
[[#iBA-1581]]

\\

\\

\\

!!!BA-1581 : Job Ticketing tab in PaperCut MF admin user interface does not refresh on Mac OS

When Job Ticketing has been successfully installed on [[MacOS]], the PaperCut MF admin user interface Job Ticketing tab does not refresh.

A workaround for this is to create a .version file in the job-ticketing installation folder.

The content of this newly created .version file should contain a version number, in order to receive automatic Job Ticketing updates.

The version number can be obtained by: \\
1. Navigate to the \job-ticketing\app folder \\
2. Find the latest version number based on date modified  \\
3. Copy the version number (with out the 'v') of the latest folder \\
4. Add this version number to the newly created .version file. \\
5. Save and close. \\
\\

\\
Log out and log back in to the PaperCut MF admin web interface and the Job Ticketing tab should be refreshed with Job Ticketing details.
May 04, 2018, at 05:42 AM by Mel Zouzoulas -
May 04, 2018, at 05:28 AM by Mel Zouzoulas - Updated PC-13687
Changed lines 37-38 from:
(:cell class=unresolved :)
Hot-fix available
to:
(:cell class=resolved :)
Resolved
Changed lines 40-42 from:


to:
MF 18.1.2 \\
NG 18.1.2


Changed line 493 from:
Reach out to us via [[https://support.papercut.com|support.papercut.com]] for a hot-fix build. PaperCut 18.1.2 will address this issue, we'll update this page once we have more information.
to:
This has been fixed in PaperCut NG/MF 18.1.2.
May 03, 2018, at 07:51 PM by Aaron Pouliot -
Changed line 932 from:
[-Keywords: problems, bugs, hotfixes, release notes-]
to:
[-Keywords: known issues, problems, bugs, hotfixes, release notes-]
May 03, 2018, at 03:55 PM by Aaron Pouliot - Updated status on 13452 to show that it will not be fixed until 18.1.3
Changed lines 55-56 from:
18.1.2
to:
18.1.3
Changed line 508 from:
PaperCut 18.1.2 will address this issue. In the meantime, there is a hot fix build available. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance.
to:
PaperCut 18.1.3 will address this issue. In the meantime, there is a hot fix build available. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance.
May 03, 2018, at 12:18 PM by Mel Zouzoulas - Updated #13687
May 03, 2018, at 12:18 PM by Mel Zouzoulas - Updated #13687
Deleted lines 37-38:
Open
(:cell :)
Added lines 39-40:
(:cell :)
May 03, 2018, at 12:17 PM by Mel Zouzoulas - Updated #13687
Added line 40:
Hot-fix available
May 03, 2018, at 12:15 PM by Mel Zouzoulas - updated #13687
Changed line 491 from:
We are working on a hot-fix build version. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance. PaperCut 18.1.2 will address this issue and we'll update this page once we have more information.
to:
Reach out to us via [[https://support.papercut.com|support.papercut.com]] for a hot-fix build. PaperCut 18.1.2 will address this issue, we'll update this page once we have more information.
May 03, 2018, at 08:38 AM by Mel Zouzoulas -
Changed lines 489-491 from:
Catalan, Czech, Danish, German, Spanish, Finnish, French, Croatian, Hungarian, Italian, Hebrew, Japanese, Korean, Dutch, Norwegian, Portuguese, Polish, Russian, Slovenian, Serbian, Turkish, Chinese (China, Hong Kong, Taiwan).

PaperCut 18.1.2 will address this issue. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance. We'll update this page once we have more information.
to:
Catalan, Czech, Danish, German, Spanish, Finnish, French, Croatian, Hungarian, Italian, Hebrew, Japanese, Korean, Dutch, Norwegian, Portuguese-Portugal, Polish, Russian, Slovenian, Serbian, Turkish, Chinese (China, Hong Kong, Taiwan).

We are working on a hot-fix build version. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance. PaperCut 18.1.2 will address this issue and we'll update this page once we have more information.
May 03, 2018, at 04:56 AM by Mel Zouzoulas - changed the message PC-13687
Changed line 32 from:
The PaperCut Admin interface and some device screens may not show some specific language translations correctly.
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
Changed line 484 from:
!!!13687 : The PaperCut Admin interface and some device screens may not show some specific language translations correctly.
to:
!!!13687 : The PaperCut Admin interface and some device screens may not show specific language translations correctly.
May 03, 2018, at 04:55 AM by Mel Zouzoulas - changed the message PC-13687
Changed line 32 from:
The PaperCut Admin interface is not showing some foreign character sets correctly.
to:
The PaperCut Admin interface and some device screens may not show some specific language translations correctly.
Changed line 484 from:
!!!13687 : The PaperCut Admin interface is not showing some foreign character sets correctly.
to:
!!!13687 : The PaperCut Admin interface and some device screens may not show some specific language translations correctly.
May 03, 2018, at 04:32 AM by Mel Zouzoulas - Tweaked the message for jira PC-13687
Changed line 486 from:
After upgrading to PaperCut 18.1.1, in the PaperCut Admin console, you may notice some translation strings not appearing correctly on some pages.
to:
After upgrading to PaperCut 18.1.1, in the PaperCut Admin console, you may notice some translation strings not appearing correctly on some pages if you're using PaperCut NG and MF. In addition, with PaperCut MF, this may also affect screens on the device like scan action names/details for integrated scanning. The device UI items are all unaffected, i.e. Button labels, dialog names, text descriptions.
May 03, 2018, at 04:20 AM by Mel Zouzoulas - Added PC-13687
Added lines 25-26:

Changed line 30 from:
13542
to:
13687
Changed lines 32-33 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface is not showing some foreign character sets correctly.
[[#i13687| More info...]]
Changed lines 35-36 from:
18.0.4 or higher
to:
MF 18.1.1 \\
NG 18.1.1
Changed line 38 from:
Hot-fix available
to:
Open
Changed lines 40-41 from:
18.1.2
to:

Changed line 45 from:
13437
to:
13542
Changed lines 47-48 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 50 from:
18.0.4
to:
18.0.4 or higher
Changed line 52 from:
Open
to:
Hot-fix available
Changed lines 54-55 from:
to:
18.1.2
Changed line 59 from:
13311
to:
13437
Changed lines 61-62 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 64 from:
Chrome browser 60.0.3112.78 or newer
to:
18.0.4
Changed line 66 from:
Pending
to:
Open
Changed line 68 from:
Fixed in Chrome v. 67.0.3396.0
to:
Changed line 72 from:
13231
to:
13311
Changed lines 74-75 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 77-79 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Pending
Changed line 81 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.0
Changed line 85 from:
13037
to:
13231
Changed lines 87-88 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 90-91 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 94-96 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 98 from:
12987
to:
13037
Changed lines 100-101 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 103 from:
v17.3.4
to:
All versions
Changed line 105 from:
Workaround
to:
Resolved
Changed line 107 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 111:
Changed line 113 from:
13066
to:
12987
Changed lines 115-116 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 118 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 129 from:
12935
to:
13066
Changed lines 131-132 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 134 from:
All versions
to:
v18.0 (in channel availability)
Changed line 136 from:
Resolved
to:
Workaround
Changed lines 138-140 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 143:
Changed line 145 from:
12243
to:
12935
Changed lines 147-148 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 154 from:
v17.4.3
to:
v17.4.4
Changed line 158 from:
12505
to:
12243
Changed lines 160-165 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 163-164 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 166:
v17.4.3
Changed line 170 from:
12292
to:
12505
Changed lines 172-177 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 179-182 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 182-183:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 186 from:
12290
to:
12292
Changed lines 188-191 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 195-196 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 200 from:
12173
to:
12290
Changed lines 202-203 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 205 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 207-209 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 217 from:
11381
to:
12173
Changed lines 219-220 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 222 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 224-225 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 229-230 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 234 from:
11058
to:
11381
Changed line 236 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 238-239 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 240-241 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 245-246 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 250 from:
6206
to:
11058
Changed line 252 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 254-255 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 257-258 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 262-263 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 266 from:
10603
to:
6206
Changed line 268 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 270-271 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 273-274 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 278-279 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 283 from:
10017
to:
10603
Changed line 285 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 287 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 289-290 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 294-295 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 299 from:
9941
to:
10017
Changed line 301 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 303 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 305-306 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 310-311 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 315 from:
9922
to:
9941
Changed line 317 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 319 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 321-322 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 326-327 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 331 from:
9808
to:
9922
Changed line 333 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 335 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 337-338 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 342-343 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 347 from:
8810
to:
9808
Changed lines 349-351 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 353-355 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 357 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 359:
Changed line 361 from:
8815
to:
8810
Changed line 363 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 370 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 372-373:

Changed line 375 from:
7553
to:
8815
Changed line 377 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 379-380 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 384 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 387 from:
7138
to:
7553
Changed lines 389-390 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 391 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 395 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 398 from:
4563
to:
7138
Changed lines 400-401 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 403 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 407 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 410 from:
4562
to:
4563
Changed lines 412-413 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 415 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 419 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 422 from:
4561
to:
4562
Changed lines 424-425 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 427 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 431 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 434 from:
000008
to:
4561
Changed lines 436-437 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 440-441 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 443 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 446 from:
4489
to:
000008
Changed lines 448-449 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 452-453 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 455-466:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 474-492:


[[#i13687]]

\\

\\

\\

!!!13687 : The PaperCut Admin interface is not showing some foreign character sets correctly.

After upgrading to PaperCut 18.1.1, in the PaperCut Admin console, you may notice some translation strings not appearing correctly on some pages.

The following languages are affected:
Catalan, Czech, Danish, German, Spanish, Finnish, French, Croatian, Hungarian, Italian, Hebrew, Japanese, Korean, Dutch, Norwegian, Portuguese, Polish, Russian, Slovenian, Serbian, Turkish, Chinese (China, Hong Kong, Taiwan).

PaperCut 18.1.2 will address this issue. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance. We'll update this page once we have more information.

May 02, 2018, at 09:57 PM by Aaron Pouliot - typo fix
Changed line 31 from:
[[#i13311| More info...]]
to:
[[#i13542| More info...]]
Changed line 469 from:
When upgrading from an older version of PaperCut to PaperCut 18.0.4 or Google Cloud Print may stop working, and the status may change to "Initializing..." or "Initialising" depending on your locale.
to:
After upgrading to PaperCut 18.0.4 or a higher version, Google Cloud Print may stop working and the status may change to "Initializing..." or "Initialising..." depending on your locale.
May 02, 2018, at 07:56 PM by Aaron Pouliot - Added PC-13542 to table.
Added line 13:
Added line 24:
Changed line 28 from:
13437
to:
13542
Changed lines 30-31 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13311|
More info...]]
Changed line 33 from:
18.0.4
to:
18.0.4 or higher
Changed line 35 from:
Open
to:
Hot-fix available
Changed lines 37-38 from:
to:
18.1.2
Changed line 42 from:
13311
to:
13437
Changed lines 44-45 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 47 from:
Chrome browser 60.0.3112.78 or newer
to:
18.0.4
Changed line 49 from:
Pending
to:
Open
Changed line 51 from:
Fixed in Chrome v. 67.0.3396.0
to:
Changed line 55 from:
13231
to:
13311
Changed lines 57-58 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 60-62 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Pending
Changed line 64 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.0
Changed line 68 from:
13037
to:
13231
Changed lines 70-71 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 73-74 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 77-79 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 81 from:
12987
to:
13037
Changed lines 83-84 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 86 from:
v17.3.4
to:
All versions
Changed line 88 from:
Workaround
to:
Resolved
Changed line 90 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 94:
Changed line 96 from:
13066
to:
12987
Changed lines 98-99 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 101 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 112 from:
12935
to:
13066
Changed lines 114-115 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 117 from:
All versions
to:
v18.0 (in channel availability)
Changed line 119 from:
Resolved
to:
Workaround
Changed lines 121-123 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 126:
Changed line 128 from:
12243
to:
12935
Changed lines 130-131 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 137 from:
v17.4.3
to:
v17.4.4
Changed line 141 from:
12505
to:
12243
Changed lines 143-148 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 146-147 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 149:
v17.4.3
Changed line 153 from:
12292
to:
12505
Changed lines 155-160 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 162-165 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
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(:cell class=unresolved:)
Open
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MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
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There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 178-179 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
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You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 188 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
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MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
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MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
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Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 205 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 207-208 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
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MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
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MF 17.1.2 (Build 40576)\\
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MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
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Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 221-222 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
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MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
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MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
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Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
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[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 237-238 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
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MF 15.1 and older\\
NG 15.1 and older
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MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
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MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
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Hotfix build from support
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Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 253-254 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
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MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
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MF 15.1 and older\\
NG 15.1 and older
Changed lines 261-262 from:
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NG 16.4 (Build 39038)
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MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
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Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 270 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 272-273 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
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MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
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NG 16.3 (Build 38090)
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NG 16.4 (Build 39038)
Changed line 282 from:
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Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 286 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 288-289 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
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NG 16.3 (Build 38242)
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Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 302 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 304-305 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
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MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
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NG 16.3 (Build 38127)
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MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 314 from:
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Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 318 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 320-321 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
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v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
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On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 336-338 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
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All versions of PaperCut
(:cell class=resolved :)
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v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
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Changed line 344 from:
8815
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In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 353 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 355-356:

Changed line 358 from:
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to:
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When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 362-363 from:
15.3 (Build 34079)
(:cell class=resolved :)
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v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
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15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 370 from:
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Changed lines 372-373 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 374 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 378 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 381 from:
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to:
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Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 386 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 390 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 393 from:
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to:
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Changed lines 395-396 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 398 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 402 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 405 from:
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to:
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Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 410 from:
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to:
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to:
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Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
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(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 426 from:
Workaround available
to:
15.0 (Build 32334)
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to:
000008
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Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
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(:cell class=resolved :)
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to:
(:cell class=unresolved :)
Open
Added lines 438-449:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
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[[#i13542]]
Deleted lines 462-463:
[[#i13437]]
Added lines 467-473:
!!!13542 : Google Cloud Print will be stuck in initialization loop if job sync times out after upgrading to 18.0.4 or higher

When upgrading from an older version of PaperCut to PaperCut 18.0.4 or Google Cloud Print may stop working, and the status may change to "Initializing..." or "Initialising" depending on your locale.

PaperCut 18.1.2 will address this issue. In the meantime, there is a hot fix build available. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance.

----
Added lines 476-484:

[[#i13437]]

\\

\\

\\

Added line 491:
----
Added line 511:
----
April 30, 2018, at 03:54 PM by timg - formatting
Changed line 48 from:
Fixed in Chrome version 67.0.3396.0 (currently available in Google 'Canary' - waiting for Google to release in the 'Production' updates to Chrome)
to:
Fixed in Chrome v. 67.0.3396.0
April 30, 2018, at 03:52 PM by timg - Update to Chrome grayscale/color bug
Deleted lines 37-38:

Changed line 46 from:
Open
to:
Pending
Changed line 48 from:
to:
Fixed in Chrome version 67.0.3396.0 (currently available in Google 'Canary' - waiting for Google to release in the 'Production' updates to Chrome)
Added lines 474-475:

This has now been fixed in Chrome version 67.0.3396.0 (currently available in Google 'Canary' - waiting for Google to release in the 'Production' updates to Chrome). See [[https://bugs.chromium.org/p/chromium/issues/detail?id=805926|this Chromium bug report]] for details.
March 23, 2018, at 06:16 AM by Mel Zouzoulas - Added PC-13437
Changed line 477 from:
Reach out to us via [[https://support.papercut.com|support.papercut.com]] and we'll update this known issue page once we have more information.
to:
Reach out to us via [[https://support.papercut.com|support.papercut.com]]
March 23, 2018, at 06:15 AM by Mel Zouzoulas - Added PC-13437
Changed line 448 from:
[[#i13311]]
to:
[[#i13437]]
March 23, 2018, at 06:14 AM by Mel Zouzoulas - Added PC-13437
Changed line 31 from:
to:
18.0.4
March 23, 2018, at 06:13 AM by Mel Zouzoulas - Added PC-13437
Changed line 26 from:
13311
to:
13437
Changed lines 28-29 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 31 from:
Chrome browser 60.0.3112.78 or newer
to:
Added lines 38-39:

Changed line 41 from:
13231
to:
13311
Changed lines 43-44 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 46-48 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Open
Changed line 50 from:
v18.0.3
to:
Changed line 54 from:
13037
to:
13231
Changed lines 56-57 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 59-60 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 63-65 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 67 from:
12987
to:
13037
Changed lines 69-70 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 72 from:
v17.3.4
to:
All versions
Changed line 74 from:
Workaround
to:
Resolved
Changed line 76 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 80:
Changed line 82 from:
13066
to:
12987
Changed lines 84-85 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 87 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 98 from:
12935
to:
13066
Changed lines 100-101 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 103 from:
All versions
to:
v18.0 (in channel availability)
Changed line 105 from:
Resolved
to:
Workaround
Changed lines 107-109 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 112:
Changed line 114 from:
12243
to:
12935
Changed lines 116-117 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 123 from:
v17.4.3
to:
v17.4.4
Changed line 127 from:
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to:
12243
Changed lines 129-134 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 132-133 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
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Added line 135:
v17.4.3
Changed line 139 from:
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Changed lines 141-146 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 148-151 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 151-152:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 155 from:
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Changed lines 157-160 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 164-165 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 169 from:
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to:
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Changed lines 171-172 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 174 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 176-178 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 186 from:
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to:
12173
Changed lines 188-189 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 191 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 193-194 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 198-199 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 203 from:
11058
to:
11381
Changed line 205 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 207-208 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 209-210 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 214-215 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 219 from:
6206
to:
11058
Changed line 221 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 223-224 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 226-227 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 231-232 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 235 from:
10603
to:
6206
Changed line 237 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 239-240 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 242-243 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 247-248 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 252 from:
10017
to:
10603
Changed line 254 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 256 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 258-259 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 263-264 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 268 from:
9941
to:
10017
Changed line 270 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 272 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 274-275 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 279-280 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 284 from:
9922
to:
9941
Changed line 286 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 288 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 290-291 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 295-296 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 300 from:
9808
to:
9922
Changed line 302 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 304 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 306-307 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 311-312 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 316 from:
8810
to:
9808
Changed lines 318-320 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 322-324 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 326 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 328:
Changed line 330 from:
8815
to:
8810
Changed line 332 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 339 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 341-342:

Changed line 344 from:
7553
to:
8815
Changed line 346 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 348-349 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 353 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 356 from:
7138
to:
7553
Changed lines 358-359 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 360 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 364 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 367 from:
4563
to:
7138
Changed lines 369-370 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 372 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 376 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 379 from:
4562
to:
4563
Changed lines 381-382 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 384 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 388 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 391 from:
4561
to:
4562
Changed lines 393-394 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 396 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 400 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 403 from:
000008
to:
4561
Changed lines 405-406 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 409-410 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 412 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 415 from:
4489
to:
000008
Changed lines 417-418 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 421-422 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 424-435:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added line 445:
Added lines 447-463:

[[#i13311]]

\\

\\

\\

!!!13437 : User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher

When upgrading from an older version of PaperCut to PaperCut 18.0.4 or higher, any held jobs within a Hold/Release queue may cause the User Client to re-prompt the user to enter their Account Selection/Comment/Invoice details again (only if these features are enabled).

Reach out to us via [[https://support.papercut.com|support.papercut.com]] and we'll update this known issue page once we have more information.

\\

March 23, 2018, at 12:04 AM by Mel Zouzoulas - Corrected the Chrome version for PC-13311
Changed line 31 from:
Chrome browser 62.0.3202.75 or newer
to:
Chrome browser 60.0.3112.78 or newer
Changed line 442 from:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue isn't specific to a PaperCut version. It was first introduced in Google Chrome browser 62.0.3202.75
to:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue isn't specific to a PaperCut version. It was first introduced in Google Chrome browser 60.0.3112.78.
March 22, 2018, at 05:36 AM by Mel Zouzoulas - Added PC-13311
Changed lines 442-444 from:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue was first introduced in Google Chrome browser 62.0.3202.75

to:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue isn't specific to a PaperCut version. It was first introduced in Google Chrome browser 62.0.3202.75

Reach out to us via [[https://support.papercut.com|support.papercut.com]] and we'll update this known issue page once we have more information.
March 22, 2018, at 04:55 AM by Mel Zouzoulas - Added PC-13311
Changed lines 442-444 from:
Any print jobs sent from the Chrome browser to a Mobility print queue on Windows will always print as color even when the user chooses grayscale.

A workaround is to install the Chrome app into your Chrome browser and print using the printers discovered via this app instead of the windows print queues. If you encounter this issue, please contact PaperCut support.
to:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue was first introduced in Google Chrome browser 62.0.3202.75
March 22, 2018, at 04:26 AM by Mel Zouzoulas - Added PC-13311
Changed line 440 from:
!!!13311 :
to:
!!!13311 : Users color selection ignored when printing from the Chrome browser on Windows
March 22, 2018, at 04:21 AM by Mel Zouzoulas - Added PC-13311
Changed line 26 from:
13231
to:
13311
Changed lines 28-29 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 31-33 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 62.0.3202.75 or newer
(:cell class=unresolved :)
Open
Changed line 35 from:
v18.0.3
to:
Changed line 39 from:
13037
to:
13231
Changed lines 41-42 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 44-45 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 48-50 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 52 from:
12987
to:
13037
Changed lines 54-55 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 57 from:
v17.3.4
to:
All versions
Changed line 59 from:
Workaround
to:
Resolved
Changed line 61 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 65:
Changed line 67 from:
13066
to:
12987
Changed lines 69-70 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 72 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 83 from:
12935
to:
13066
Changed lines 85-86 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 88 from:
All versions
to:
v18.0 (in channel availability)
Changed line 90 from:
Resolved
to:
Workaround
Changed lines 92-94 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 97:
Changed line 99 from:
12243
to:
12935
Changed lines 101-102 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 108 from:
v17.4.3
to:
v17.4.4
Changed line 112 from:
12505
to:
12243
Changed lines 114-119 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 117-118 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 120:
v17.4.3
Changed line 124 from:
12292
to:
12505
Changed lines 126-131 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 133-136 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 136-137:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 140 from:
12290
to:
12292
Changed lines 142-145 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 149-150 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 154 from:
12173
to:
12290
Changed lines 156-157 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 159 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 161-163 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 171 from:
11381
to:
12173
Changed lines 173-174 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 176 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 178-179 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 183-184 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 188 from:
11058
to:
11381
Changed line 190 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 192-193 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 194-195 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 199-200 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 204 from:
6206
to:
11058
Changed line 206 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 208-209 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 211-212 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 216-217 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 220 from:
10603
to:
6206
Changed line 222 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 224-225 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 227-228 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 232-233 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 237 from:
10017
to:
10603
Changed line 239 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 241 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 243-244 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 248-249 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 253 from:
9941
to:
10017
Changed line 255 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 257 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 259-260 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 264-265 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 269 from:
9922
to:
9941
Changed line 271 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 273 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 275-276 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 280-281 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 285 from:
9808
to:
9922
Changed line 287 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 289 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 291-292 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 296-297 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 301 from:
8810
to:
9808
Changed lines 303-305 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 307-309 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 311 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 313:
Changed line 315 from:
8815
to:
8810
Changed line 317 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 324 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 326-327:

Changed line 329 from:
7553
to:
8815
Changed line 331 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 333-334 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 338 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 341 from:
7138
to:
7553
Changed lines 343-344 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 345 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 349 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 352 from:
4563
to:
7138
Changed lines 354-355 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 357 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 361 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 364 from:
4562
to:
4563
Changed lines 366-367 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 369 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 373 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 376 from:
4561
to:
4562
Changed lines 378-379 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 381 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 385 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 388 from:
000008
to:
4561
Changed lines 390-391 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 394-395 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 397 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 400 from:
4489
to:
000008
Changed lines 402-403 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 406-407 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 409-420:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 428-446:


\\

[[#i13311]]

\\

\\

\\

!!!13311 :

Any print jobs sent from the Chrome browser to a Mobility print queue on Windows will always print as color even when the user chooses grayscale.

A workaround is to install the Chrome app into your Chrome browser and print using the printers discovered via this app instead of the windows print queues. If you encounter this issue, please contact PaperCut support.

March 19, 2018, at 02:59 AM by Willem Groenewald -
Changed line 63 from:
v18.0.1\\
to:
v18.1.0\\
Changed line 79 from:
v18.0.1\\
to:
v18.1.0\\
February 23, 2018, at 05:47 AM by Danielle Ko - Changed fix version of 13037 from 18.0.3 to 18.0.4
Changed line 48 from:
v18.0.3\\
to:
v18.0.4\\
Changed line 451 from:
This issue has been fixed in v18.0.3.
to:
This issue has been fixed in v18.0.4.
February 21, 2018, at 06:41 AM by Mel Zouzoulas - Updated 13231
Changed lines 35-36 from:
Hotfix available via\\
[[https://support
.papercut.com|support.papercut.com]]
to:
v18.0.3
February 16, 2018, at 05:50 AM by peterf - Added entry for PC-13231
Changed line 26 from:
13037
to:
13231
Changed lines 28-29 from:
A rare issue on older devices can cause a connection failure with the PaperCut  Application Server.
[[#i13037| More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231| More info...]]
Changed lines 31-32 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 35-36 from:
v18.0.3 - see below for the details
to:
Hotfix available via\\
[[https://support.papercut.com|support.papercut.com]]
Deleted line 38:
Changed line 40 from:
12987
to:
13037
Changed lines 42-43 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 45 from:
v17.3.4
to:
All versions
Changed line 47 from:
Workaround
to:
Resolved
Changed lines 49-50 from:
v18.0.1 - see below for the details
to:
v18.0.3\\
(see below for
details)
Deleted line 53:
Changed line 55 from:
13066
to:
12987
Changed lines 57-58 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 60 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed lines 64-65 from:
v18.0.1 - see below for the details
to:
v18.0.1\\
(see below for
details)
Changed line 71 from:
12935
to:
13066
Changed lines 73-74 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 76 from:
All versions
to:
v18.0 (in channel availability)
Changed line 78 from:
Resolved
to:
Workaround
Changed lines 80-82 from:
v17.4.4
to:
v18.0.1\\
(see below for details)

Added line 85:
Changed line 87 from:
12243
to:
12935
Changed lines 89-90 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 96 from:
v17.4.3
to:
v17.4.4
Changed line 100 from:
12505
to:
12243
Changed lines 102-107 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 105-106 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 108:
v17.4.3
Changed line 112 from:
12292
to:
12505
Changed lines 114-119 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 121-124 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 124-125:
MF 17.3.4  (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 128 from:
12290
to:
12292
Changed lines 130-133 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 137-138 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 142 from:
12173
to:
12290
Changed lines 144-145 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 147 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 149-151 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 159 from:
11381
to:
12173
Changed lines 161-162 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 164 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 166-167 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 171-172 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 176 from:
11058
to:
11381
Changed line 178 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 180-181 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 182-183 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 187-188 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 192 from:
6206
to:
11058
Changed line 194 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 196-197 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 199-200 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 204-205 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 208 from:
10603
to:
6206
Changed line 210 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 212-213 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 215-216 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 220-221 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 225 from:
10017
to:
10603
Changed line 227 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 229 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 231-232 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 236-237 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 241 from:
9941
to:
10017
Changed line 243 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 245 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 247-248 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 252-253 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 257 from:
9922
to:
9941
Changed line 259 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 261 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 263-264 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 268-269 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 273 from:
9808
to:
9922
Changed line 275 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 277 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 279-280 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 284-285 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 289 from:
8810
to:
9808
Changed lines 291-293 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 295-297 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 299 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 301:
Changed line 303 from:
8815
to:
8810
Changed line 305 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 312 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 314-315:

Changed line 317 from:
7553
to:
8815
Changed line 319 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 321-322 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 326 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 329 from:
7138
to:
7553
Changed lines 331-332 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 333 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 337 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 340 from:
4563
to:
7138
Changed lines 342-343 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 345 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 349 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 352 from:
4562
to:
4563
Changed lines 354-355 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 357 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 361 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 364 from:
4561
to:
4562
Changed lines 366-367 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 369 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 373 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 376 from:
000008
to:
4561
Changed lines 378-379 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 382-383 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 385 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 388 from:
4489
to:
000008
Changed lines 390-391 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 394-395 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 397-408:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 417-433:
\\

[[#i13231]]

\\

\\

\\

!!!13231 : Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server

In PaperCut MF version 18.0.2, Integrated Scanning will fail to deliver a scanned document via a “Scan to Folder” or “Scan to Custom Email” Scan Action if the associated user account does not have an email address defined within their User Details on the Application Server. The scan jobs are tracked and accounted for in the Job Log as normal, and no error message will be displayed, but the document won’t arrive at the folder location or custom email address. Users with an email address populated in their User Details are still able to use these Scan Actions successfully.

A hotfix build is available from [[https://support.papercut.com|support.papercut.com]], and this same fix will be formally available in the impending PaperCut MF 18.0.3.

----
February 13, 2018, at 06:10 AM by Danielle Ko - Added known issueID: 13037
Changed line 26 from:
12987
to:
13037
Changed lines 28-29 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the PaperCut  Application Server. 
[[#i13037| More info...]]
Changed line 31 from:
v17.3.4
to:
All versions
Changed line 33 from:
Workaround
to:
Resolved
Changed lines 35-36 from:
v18.0.1 - see below for the details
to:
v18.0.3 - see below for the details
Changed line 41 from:
13066
to:
12987
Changed lines 43-44 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 46 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 56 from:
12935
to:
13066
Changed lines 58-59 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 61 from:
All versions
to:
v18.0 (in channel availability)
Changed line 63 from:
Resolved
to:
Workaround
Changed lines 65-66 from:
v17.4.4
to:
v18.0.1 - see below for the details
Added line 69:
Changed line 71 from:
12243
to:
12935
Changed lines 73-74 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 80 from:
v17.4.3
to:
v17.4.4
Changed line 84 from:
12505
to:
12243
Changed lines 86-91 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 89-90 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 92:
v17.4.3
Changed line 96 from:
12292
to:
12505
Changed lines 98-103 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 105-108 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 108-109:
MF 17.3.4  (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 112 from:
12290
to:
12292
Changed lines 114-117 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 121-122 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4  (Build 41947)\\
NG
17.3.4 (Build 41948)
Changed line 126 from:
12173
to:
12290
Changed lines 128-129 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 131 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 133-135 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 143 from:
11381
to:
12173
Changed lines 145-146 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 148 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 150-151 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 155-156 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 160 from:
11058
to:
11381
Changed line 162 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 164-165 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 166-167 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 171-172 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 176 from:
6206
to:
11058
Changed line 178 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 180-181 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 183-184 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 188-189 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 192 from:
10603
to:
6206
Changed line 194 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 196-197 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 199-200 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 204-205 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 209 from:
10017
to:
10603
Changed line 211 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 213 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 215-216 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 220-221 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 225 from:
9941
to:
10017
Changed line 227 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 229 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 231-232 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 236-237 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 241 from:
9922
to:
9941
Changed line 243 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 245 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 247-248 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 252-253 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 257 from:
9808
to:
9922
Changed line 259 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 261 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 263-264 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 268-269 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 273 from:
8810
to:
9808
Changed lines 275-277 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 279-281 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 283 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 285:
Changed line 287 from:
8815
to:
8810
Changed line 289 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 296 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 298-299:

Changed line 301 from:
7553
to:
8815
Changed line 303 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 305-306 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 310 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 313 from:
7138
to:
7553
Changed lines 315-316 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 317 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 321 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 324 from:
4563
to:
7138
Changed lines 326-327 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 329 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 333 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 336 from:
4562
to:
4563
Changed lines 338-339 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 341 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 345 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 348 from:
4561
to:
4562
Changed lines 350-351 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 353 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 357 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 360 from:
000008
to:
4561
Changed lines 362-363 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 366-367 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 369 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 372 from:
4489
to:
000008
Changed lines 374-375 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 378-379 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 381-392:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 401-421:
\\

[[#i13037]]

\\

\\

\\

!!!13037 : A rare issue on older devices can cause a connection failure with the PaperCut Application Server.

A rare issue exists on some older devices whereby if the Application Server SSL certificate has a 'Not Valid After' date that exceeds January 19 2038, a data overflow exception can occur which could cause a connection failure with the PaperCut Application Server.

More information can be found [[https://en.wikipedia.org/wiki/Year_2038_problem| here]].

The workaround for this issue is to regenerate the certificate using keytool, with a 'Not Valid After' date that is before January 19 2038.

This issue has been fixed in v18.0.3.

----
January 24, 2018, at 06:24 AM by Mel Zouzoulas -
Changed lines 35-36 from:
v18.0.1 (in channel availability) or see the description below for the workaround.
to:
v18.0.1 - see below for the details
Changed line 50 from:
v18.0.1 (in channel availability) or see the description below for the workaround.
to:
v18.0.1 - see below for the details
Changed lines 35-36 from:
18.0.1 (in channel availability) or see the description below for the workaround.
to:
v18.0.1 (in channel availability) or see the description below for the workaround.
Changed line 50 from:
18.0.1 (in channel availability) or see the description below for the workaround.
to:
v18.0.1 (in channel availability) or see the description below for the workaround.
Changed line 401 from:
The workaround for this issue is controlled by setting the config key 'release-station.released-job-processing-timeout-secs' to
to:
This has been fixed in v18.0.1 (in channel availability) or the workaround for this issue is controlled by setting the config key 'release-station.released-job-processing-timeout-secs' to
Changed lines 418-420 from:
On rare occasions, an orphaned print job can cause all print jobs in the same print release queue to be hidden for all users until that PaperCut print provider is restarted. This error condition can be avoided by increasing the timeout config key 'print-provider.offline-if-no-contact-seconds' to 31536000.
to:
On rare occasions, an orphaned print job can cause all print jobs in the same print release queue to be hidden for all users until that PaperCut print provider is restarted.

This has been fixed in v18.0.1 (in channel availability) or this error condition can be avoided by increasing the timeout config key 'print-provider.offline-if-no-contact-seconds' to 31536000.
Changed lines 35-36 from:
See the description below
to:
18.0.1 (in channel availability) or see the description below for the workaround.
Changed line 50 from:
See the description below
to:
18.0.1 (in channel availability) or see the description below for the workaround.
January 23, 2018, at 08:17 AM by Willem Groenewald -
Changed line 402 from:
640.
to:
680.
January 23, 2018, at 07:01 AM by Allen Vetch - Added PC-13066 and PC-12987
Changed line 43 from:
 Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
Changed line 46 from:
18.0 (in channel availability)
to:
v18.0 (in channel availability)
January 23, 2018, at 06:59 AM by Allen Vetch - Added PC-13066 and PC-12987
Changed line 26 from:
13066
to:
12987
Changed lines 28-29 from:
 Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 31 from:
18.0 (in channel availability)
to:
v17.3.4
Changed line 41 from:
12935
to:
13066
Changed lines 43-44 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
 Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 46 from:
All versions
to:
18.0 (in channel availability)
Changed line 48 from:
Resolved
to:
Workaround
Changed lines 50-51 from:
v17.4.4
to:
See the description below
Added line 54:
Changed line 56 from:
12243
to:
12935
Changed lines 58-59 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 65 from:
v17.4.3
to:
v17.4.4
Changed line 69 from:
12505
to:
12243
Changed lines 71-76 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 74-75 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 77:
v17.4.3
Changed line 81 from:
12292
to:
12505
Changed lines 83-88 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 90-93 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 93-94:
MF 17.3.4  (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 97 from:
12290
to:
12292
Changed lines 99-102 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 106-107 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4  (Build 41947)\\
NG
17.3.4 (Build 41948)
Changed line 111 from:
12173
to:
12290
Changed lines 113-114 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 116 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 118-120 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 128 from:
11381
to:
12173
Changed lines 130-131 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 133 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 135-136 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 140-141 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 145 from:
11058
to:
11381
Changed line 147 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 149-150 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 151-152 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 156-157 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 161 from:
6206
to:
11058
Changed line 163 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 165-166 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 168-169 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 173-174 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 177 from:
10603
to:
6206
Changed line 179 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 181-182 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 184-185 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 189-190 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 194 from:
10017
to:
10603
Changed line 196 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 198 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 200-201 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 205-206 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 210 from:
9941
to:
10017
Changed line 212 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 214 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 216-217 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 221-222 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 226 from:
9922
to:
9941
Changed line 228 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 230 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 232-233 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 237-238 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 242 from:
9808
to:
9922
Changed line 244 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 246 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 248-249 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 253-254 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 258 from:
8810
to:
9808
Changed lines 260-262 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 264-266 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 268 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 270:
Changed line 272 from:
8815
to:
8810
Changed line 274 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 281 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 283-284:

Changed line 286 from:
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to:
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Changed line 288 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 290-291 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 295 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 298 from:
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to:
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Changed lines 300-301 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 302 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 306 from:
16.0 (Build 34949)
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15.3 (Build 34230)
Changed line 309 from:
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to:
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Changed lines 311-312 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 314 from:
All versions of PaperCut
to:
15.0 (Build 31930)
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to:
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Changed line 321 from:
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to:
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Changed lines 323-324 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 326 from:
15.1 (Build 33284)
to:
All versions of PaperCut
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15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 333 from:
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to:
4562
Changed lines 335-336 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 338 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 342 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 345 from:
000008
to:
4561
Changed lines 347-348 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 351-352 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 354 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 357 from:
4489
to:
000008
Changed lines 359-360 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 363-364 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 366-377:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 386-404:
\\


[[#i12987]]

\\

\\

\\

!!!12987: Jobs released from the queue are not being printed then showing back up in the queue on hold.

Occasionally jobs that are released from the queue are not printed and then listed again in the hold release queue indefinitely.

The workaround for this issue is controlled by setting the config key 'release-station.released-job-processing-timeout-secs' to
640.

----
January 23, 2018, at 06:55 AM by Allen Vetch - Added PC-13066 and PC-12987
Added line 385:
----
January 23, 2018, at 06:55 AM by Allen Vetch - Added PC-13066 and PC-12987
Added line 35:
See the description below
January 23, 2018, at 06:54 AM by Allen Vetch - Added PC-13066 and PC-12987
Changed line 31 from:
18.0
to:
18.0 (in channel availability)
January 23, 2018, at 06:53 AM by Allen Vetch - Added PC-13066 and PC-12987
Added lines 370-372:
\\

Added lines 375-382:
\\

\\

\\

!!!13066: Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.

Deleted lines 383-384:

January 23, 2018, at 06:51 AM by Allen Vetch - Added PC-13066 and PC-12987
Changed line 26 from:
12935
to:
13066
Changed lines 28-29 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
 Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 31 from:
All versions
to:
18.0
Changed line 33 from:
Resolved
to:
Workaround
Changed line 35 from:
v17.4.4
to:
Added line 38:
Changed line 40 from:
12243
to:
12935
Changed lines 42-43 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 49 from:
v17.4.3
to:
v17.4.4
Changed line 53 from:
12505
to:
12243
Changed lines 55-60 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 58-59 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 61:
v17.4.3
Changed line 65 from:
12292
to:
12505
Changed lines 67-72 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 74-77 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 77-78:
MF 17.3.4  (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 81 from:
12290
to:
12292
Changed lines 83-86 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 90-91 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4  (Build 41947)\\
NG
17.3.4 (Build 41948)
Changed line 95 from:
12173
to:
12290
Changed lines 97-98 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 100 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 102-104 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 112 from:
11381
to:
12173
Changed lines 114-115 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 117 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 119-120 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 124-125 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 129 from:
11058
to:
11381
Changed line 131 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 133-134 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 135-136 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 140-141 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 145 from:
6206
to:
11058
Changed line 147 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 149-150 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 152-153 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 157-158 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 161 from:
10603
to:
6206
Changed line 163 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 165-166 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 168-169 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 173-174 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 178 from:
10017
to:
10603
Changed line 180 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 182 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 184-185 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 189-190 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 194 from:
9941
to:
10017
Changed line 196 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 198 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 200-201 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 205-206 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 210 from:
9922
to:
9941
Changed line 212 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 214 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 216-217 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 221-222 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 226 from:
9808
to:
9922
Changed line 228 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 230 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 232-233 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 237-238 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 242 from:
8810
to:
9808
Changed lines 244-246 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 248-250 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 252 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 254:
Changed line 256 from:
8815
to:
8810
Changed line 258 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 265 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 267-268:

Changed line 270 from:
7553
to:
8815
Changed line 272 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 274-275 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 279 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 282 from:
7138
to:
7553
Changed lines 284-285 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 286 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 290 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 293 from:
4563
to:
7138
Changed lines 295-296 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 298 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 302 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 305 from:
4562
to:
4563
Changed lines 307-308 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 310 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 314 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 317 from:
4561
to:
4562
Changed lines 319-320 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 322 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 326 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 329 from:
000008
to:
4561
Changed lines 331-332 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 335-336 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 338 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 341 from:
4489
to:
000008
Changed lines 343-344 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 347-348 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 350-361:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Changed lines 370-371 from:

to:
[[#i13066]]

On rare occasions, an orphaned print job can cause all print jobs in the same print release queue to be hidden for all users until that PaperCut print provider is restarted. This error condition can be avoided by increasing the timeout config key 'print-provider.offline-if-no-contact-seconds' to 31536000.


Added lines 391-394:

\\

\\
December 28, 2017, at 09:58 PM by Willem Groenewald -
Changed lines 44-45 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 47:
v17.4.3
December 28, 2017, at 04:08 AM by Mel Zouzoulas - updated #12935
Changed line 35 from:
NG/MF v17.4.4
to:
v17.4.4
December 28, 2017, at 04:08 AM by Mel Zouzoulas - updated #12935
Changed lines 35-36 from:
MF 17.4.4 \\
NG 17
.4.4
to:
NG/MF v17.4.4
December 28, 2017, at 04:07 AM by Mel Zouzoulas - updated #12935
Changed lines 32-33 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added lines 35-36:
MF 17.4.4 \\
NG 17.4.4
Changed lines 370-372 from:
The print queues don't show up in the PaperCut Admin console > Printers tab. A workaround is to restart CUPS after running the Control Printer Monitoring.command. The steps to do this are over here: https://www.papercut.com/kb/Main/HowToEnableDebugCUPS

We are actively working on this, reach out to us via [[http://support.papercut.com]]
to:
The print queues don't show up in the PaperCut Admin console > Printers tab. This is now fixed in v17.4.4.
December 21, 2017, at 06:40 AM by Mel Zouzoulas -
Changed lines 368-369 from:
The print queues don't show up in the PaperCut Admin console > Printers tab. A workaround is to run the script as root or do the following steps below:
https://www.papercut.com/products/ng/manual/common/topics/install-linux-installation.html#aanchor1526
to:
The print queues don't show up in the PaperCut Admin console > Printers tab. A workaround is to restart CUPS after running the Control Printer Monitoring.command. The steps to do this are over here: https://www.papercut.com/kb/Main/HowToEnableDebugCUPS
December 20, 2017, at 06:27 AM by Mel Zouzoulas - PC-12935
Added line 29:
[[#i12935| More info...]]
Changed line 371 from:
Reach out to us via [[http://support.papercut.com]]
to:
We are actively working on this, reach out to us via [[http://support.papercut.com]]
December 20, 2017, at 06:24 AM by Mel Zouzoulas - PC-12935
Changed line 26 from:
PC-12935
to:
12935
December 20, 2017, at 06:24 AM by Mel Zouzoulas - PC-12935
Changed line 28 from:
On MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut doesn't track the print queues
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
Changed lines 365-369 from:
!!!12935: On MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut doesn't track the print queues

PaperCut doesn't track the print queues. The print queues don't show up in the PaperCut Admin console > Printers tab.

Run
the script as root or do the following steps below:
to:
!!!12935: On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues.

The print queues don't show up in the PaperCut Admin console > Printers tab. A workaround is to run
the script as root or do the following steps below:
December 20, 2017, at 06:22 AM by Mel Zouzoulas - PC-12935
Changed line 26 from:
12243
to:
PC-12935
Changed line 28 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut doesn't track the print queues
Changed line 37 from:
12505
to:
12243
Changed lines 39-44 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed line 48 from:
12292
to:
12505
Changed lines 50-55 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 57-60 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 60-61:
MF 17.3.4  (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 64 from:
12290
to:
12292
Changed lines 66-69 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 73-74 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4  (Build 41947)\\
NG
17.3.4 (Build 41948)
Changed line 78 from:
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Changed lines 80-81 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 83 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 85-87 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 95 from:
11381
to:
12173
Changed lines 97-98 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 100 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 102-103 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 107-108 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 112 from:
11058
to:
11381
Changed line 114 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 116-117 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 118-119 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
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Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 128 from:
6206
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Changed line 130 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 132-133 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 135-136 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
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MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 144 from:
10603
to:
6206
Changed line 146 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 148-149 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 151-152 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 156-157 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 161 from:
10017
to:
10603
Changed line 163 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 165 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 167-168 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
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MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 177 from:
9941
to:
10017
Changed line 179 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 181 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 183-184 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
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MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 193 from:
9922
to:
9941
Changed line 195 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 197 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 199-200 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 204-205 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 209 from:
9808
to:
9922
Changed line 211 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 213 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 215-216 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 220-221 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 225 from:
8810
to:
9808
Changed lines 227-229 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 231-233 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 235 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 237:
Changed line 239 from:
8815
to:
8810
Changed line 241 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 248 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 250-251:

Changed line 253 from:
7553
to:
8815
Changed line 255 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 257-258 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 262 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 265 from:
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to:
7553
Changed lines 267-268 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 269 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 273 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 276 from:
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to:
7138
Changed lines 278-279 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 281 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 285 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 288 from:
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to:
4563
Changed lines 290-291 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 293 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 297 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 300 from:
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to:
4562
Changed lines 302-303 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 305 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 309 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 312 from:
000008
to:
4561
Changed lines 314-315 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 318-319 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 321 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 324 from:
4489
to:
000008
Changed lines 326-327 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 330-331 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 333-344:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 352-374:



\\

[[#i12935]]

\\

\\

\\

!!!12935: On MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut doesn't track the print queues

PaperCut doesn't track the print queues. The print queues don't show up in the PaperCut Admin console > Printers tab.

Run the script as root or do the following steps below:
https://www.papercut.com/products/ng/manual/common/topics/install-linux-installation.html#aanchor1526

Reach out to us via [[http://support.papercut.com]]
----

October 22, 2017, at 11:03 PM by Willem Groenewald -
Changed line 28 from:
PaperCut NG and MF is not yet compatible with PostgreSQL version 10 or later.
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
October 22, 2017, at 11:01 PM by Willem Groenewald -
October 22, 2017, at 11:01 PM by Willem Groenewald -
Changed line 26 from:
12505
to:
12243
Changed lines 28-33 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with PostgreSQL version 10 or later.
Changed line 37 from:
12292
to:
12505
Changed lines 39-44 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 46-47 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
to:
All versions
Added lines 50-63:
(:comment ******************************  New Issue Row  **************************************************** :)

(:cellnr :)
12292
(:cell class=description :)
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
(:cell :)
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
(:cell :)
MF 17.3.4  (Build 41947)\\
NG 17.3.4 (Build 41948)
October 19, 2017, at 01:35 AM by Daniel Stoeski -
Changed lines 30-31 from:
If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[support.papercut.com]]
to:
If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
Added lines 328-344:

\\

[[#i12505]]

\\

\\

\\

!!!12505: iOS apps Pages, Keynote, and Numbers v3.3 (5052) paper size issue

We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]
----
October 19, 2017, at 01:28 AM by Daniel Stoeski -
October 19, 2017, at 01:27 AM by Daniel Stoeski -
Deleted line 31:
\\
Added line 37:
(:cell :)
October 19, 2017, at 01:25 AM by Daniel Stoeski -
Changed lines 30-31 from:
If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via
to:
If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[support.papercut.com]]
Deleted line 37:
(:cell :)
October 19, 2017, at 01:24 AM by Daniel Stoeski -
Changed line 30 from:
If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[support.papercut.com]]
to:
If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via
October 19, 2017, at 01:23 AM by Daniel Stoeski - Added Known Issue 12505
Added lines 23-37:
(:comment ******************************  New Issue Row  **************************************************** :)

(:cellnr :)
12505
(:cell class=description :)
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[support.papercut.com]]
\\
[[#i12505| More info...]]
(:cell :)
All versions
(:cell class=unresolved:)
Open
(:cell :)
September 22, 2017, at 05:03 AM by Dug Holmes - Included resolved versions for 12173 and 12290
Deleted line 41:
If you are seeing this, please contact PaperCut support at support@papercut.com.
Deleted lines 53-54:

Deleted line 58:
If you are receiving this error message, please contact PaperCut support at support@papercut.com.
Changed lines 67-68 from:
Hotfix build from support
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Deleted lines 316-323:



!!!12290: There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

If you are seeing this, please contact PaperCut support at support@papercut.com.
----

Added lines 319-328:
\\

\\

!!!12290: There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

This is resolved in PaperCut MF version 17.3.3 (build 41733) and PaperCut NG (build 41734).

----

Added lines 331-336:
\\

\\

\\

Changed line 339 from:
If you are receiving this error message, please contact PaperCut support at support@papercut.com.
to:
This is resolved in PaperCut MF version 17.3.3 (build 41733) and PaperCut NG (build 41734).
September 18, 2017, at 04:25 AM by Willem Groenewald -
Changed line 26 from:
12290
to:
12292
Changed lines 28-32 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

If you are seeing this, please contact PaperCut support at support@papercut.com.
\\
[[#i12290| More info...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 32-33 from:
(:cell class=resolved:)
Resolved
to:
(:cell class=unresolved:)
Open
Deleted lines 34-35:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Deleted line 36:
Changed line 38 from:
12173
to:
12290
Changed lines 40-42 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.

If you are receiving this error message,
please contact PaperCut support at support@papercut.com.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

If you are seeing this
, please contact PaperCut support at support@papercut.com.
Changed line 44 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 46-48 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed lines 51-52 from:
Hotfix build from support
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Added lines 55-56:

Changed line 58 from:
11381
to:
12173
Changed lines 60-62 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.

If you are receiving this error message, please contact PaperCut support at support@papercut.com
.
Changed line 64 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 66-67 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 69-84 from:
Open
to:
Resolved
(:cell :)
Hotfix build from support
(:comment ******************************  New Issue Row  **************************************************** :)

(:cellnr :)
11381
(:cell class=description :)
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
\\
[[#i11381| More info...]]
(:cell :)
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
(:cell class=resolved :)
Resolved
September 15, 2017, at 06:49 AM by JamesV - added build
Changed lines 39-40 from:
MF 17.3.3\\
NG
17.3.3
to:
MF 17.3.3 (Build 41828)\\
NG
17.3.3 (Build 41829)
September 15, 2017, at 06:42 AM by JamesV - 12290 resolved
Changed lines 36-37 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Changed lines 39-40 from:
Pending
to:
MF 17.3.3\\
NG 17.3.3
September 15, 2017, at 01:02 AM by JamesV - Added 12290
Changed line 26 from:
12173
to:
12290
Changed lines 28-30 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.

If you are receiving this error message,
please contact PaperCut support at support@papercut.com.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

If you are seeing this
, please contact PaperCut support at support@papercut.com.
Changed line 32 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 34-37 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
Resolved
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=unresolved:)
Open
Changed line 39 from:
Hotfix build from support
to:
Pending
Added line 42:
Changed line 44 from:
11381
to:
12173
Changed lines 46-48 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.

If you are receiving this error message, please contact PaperCut support at support@papercut.com
.
Changed line 50 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 52-53 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed line 55 from:
Open
to:
Resolved
Changed lines 57-58 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
Hotfix build from support
Changed line 61 from:
11058
to:
11381
Changed line 63 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 65-66 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 67-68 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 70 from:
Resolved
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Open
Changed lines 72-73 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 77 from:
6206
to:
11058
Changed line 79 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 81-82 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 84-85 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 89-90 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 93 from:
10603
to:
6206
Changed line 95 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 97-98 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 100-101 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 105-106 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 110 from:
10017
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10603
Changed line 112 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 114 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 116-117 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 121-122 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 126 from:
9941
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10017
Changed line 128 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 130 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 132-133 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 137-138 from:
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NG 16.3 (Build 38242)
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MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 142 from:
9922
to:
9941
Changed line 144 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 146 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 148-149 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 153-154 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
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MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 158 from:
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Changed line 160 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 162 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 164-165 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 169-170 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 174 from:
8810
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9808
Changed lines 176-178 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 180-182 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 184 from:
v16.0 (Build 35131)\\
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Deleted line 186:
Changed line 188 from:
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Changed line 190 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 197 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 199-200:

Changed line 202 from:
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Changed line 204 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 206-207 from:
15.3 (Build 34079)
(:cell class=resolved :)
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v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 211 from:
15.3 (Build 34230)
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v16.0 (Build 35131)
Changed line 214 from:
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Changed lines 216-217 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 218 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 222 from:
16.0 (Build 34949)
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15.3 (Build 34230)
Changed line 225 from:
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Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 230 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 234 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 237 from:
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to:
4563
Changed lines 239-240 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 242 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 246 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 249 from:
4561
to:
4562
Changed lines 251-252 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 254 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 258 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 261 from:
000008
to:
4561
Changed lines 263-264 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 267-268 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 270 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 273 from:
4489
to:
000008
Changed lines 275-276 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 279-280 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 282-293:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 301-312:

\\

[[#i12290]]




!!!12290: There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

If you are seeing this, please contact PaperCut support at support@papercut.com.
----
September 04, 2017, at 06:10 AM by Daniel Stoeski - Added Known Issue 12173
Changed line 26 from:
11381
to:
12173
Changed lines 28-30 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.

If you are receiving this error message, please contact PaperCut support at support@papercut.com
.
Changed line 32 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 34-35 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed line 37 from:
Open
to:
Resolved
Changed lines 39-40 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
Hotfix build from support
Changed line 43 from:
11058
to:
11381
Changed line 45 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 47-48 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 49-50 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 52 from:
Resolved
to:
Open
Changed lines 54-55 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 59 from:
6206
to:
11058
Changed line 61 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 63-64 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 66-67 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 71-72 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 75 from:
10603
to:
6206
Changed line 77 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 79-80 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 82-83 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 87-88 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 92 from:
10017
to:
10603
Changed line 94 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 96 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 98-99 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 103-104 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 108 from:
9941
to:
10017
Changed line 110 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 112 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 114-115 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 119-120 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 124 from:
9922
to:
9941
Changed line 126 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 128 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 130-131 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 135-136 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 140 from:
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to:
9922
Changed line 142 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 144 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 146-147 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 151-152 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 156 from:
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to:
9808
Changed lines 158-160 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 162-164 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 166 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 168:
Changed line 170 from:
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Changed line 172 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 179 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 181-182:

Changed line 184 from:
7553
to:
8815
Changed line 186 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 188-189 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 193 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 196 from:
7138
to:
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Changed lines 198-199 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 200 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 204 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 207 from:
4563
to:
7138
Changed lines 209-210 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 212 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 216 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 219 from:
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to:
4563
Changed lines 221-222 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 224 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 228 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 231 from:
4561
to:
4562
Changed lines 233-234 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 236 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 240 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 243 from:
000008
to:
4561
Changed lines 245-246 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 249-250 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 252 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 255 from:
4489
to:
000008
Changed lines 257-258 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 261-262 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 264-275:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 283-292:

\\

[[#i12173]]

!!!12173: You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.

If you are receiving this error message, please contact PaperCut support at support@papercut.com.

----
May 25, 2017, at 03:14 AM by Saurabh - updated 11381
Deleted line 29:
Impact from: 24th of May, 2017\\
Added lines 266-275:

\\

[[#i11381]]

!!!11381: Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.

Before 17.1,  for any file type, uploaded to web print server with intention to print multiple copies was used to processed as multiple individual jobs. After 17.1 this behavior was corrected with some limitations. For now we are still switching to old behavior when one or more web-print servers are offline and user tries to print a multi copy PDF job.

----
May 23, 2017, at 06:16 PM by 49.185.184.214 -
Changed line 36 from:
Resolved
to:
Open
Changed lines 38-39 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
May 23, 2017, at 06:13 PM by 49.185.184.214 -
Added lines 23-38:
(:comment ******************************  New Issue Row  **************************************************** :)

(:cellnr :)
11381
(:cell class=description :)
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
\\
Impact from: 24th of May, 2017\\
[[#i11381| More info...]]
(:cell :)
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
(:cell class=resolved :)
Resolved
(:cell :)
Hotfix build from support
May 02, 2017, at 07:19 AM by Tim Shimmin -
Changed line 257 from:
As part of a change to reorganise the background Mac and Linux processes, the handling of the printing jobs from GCP and Email to Print was broken. If the number of concurrently processed print jobs exceeds the configuration parameter of '''''[=SpooledJobsManagerJobProcessLimit=]''''' (which defaults to 5), then the processing of the print jobs will be stalled and not be processed.
to:
As part of a change to reorganise the background Mac and Linux processes (in 16.2), the handling of the printing jobs from GCP and Email to Print was broken. If the number of concurrently processed print jobs exceeds the configuration parameter of '''''[=SpooledJobsManagerJobProcessLimit=]''''' (which defaults to 5), then the processing of the print jobs will be stalled and not be processed.
May 02, 2017, at 07:16 AM by Tim Shimmin - Talk about the GCP/Email-to-print issue on Mac/Linux
Changed line 26 from:
6206
to:
11058
Changed line 28 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 30-31 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 33-34 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 38-39 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 42 from:
10603
to:
6206
Changed line 44 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 46-47 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 49-50 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 54-55 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 59 from:
10017
to:
10603
Changed line 61 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 63 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 65-66 from:
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Changed line 75 from:
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Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 79 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
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First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
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Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 95 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
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First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
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Publishing printers via Google Cloud Print causes an error to occur.
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Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 111 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
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First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 113-114 from:
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On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
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Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 129-131 from:
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In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
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On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
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Added lines 148-149:

Changed line 151 from:
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When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 155-156 from:
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Site server sync fails after deleting a group.
[[#i7138| More info...]]
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When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
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Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
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Site server sync fails after deleting a group.
[[#i7138| More info...]]
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15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
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Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
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Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
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Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
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(:cell class=unresolved :)
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Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
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[[#i000008| More info...]]
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(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
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(:cell :)
Added lines 250-261:

\\

[[#i11058]]

!!!11058: Google Cloud Print (GCP) and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.

As part of a change to reorganise the background Mac and Linux processes, the handling of the printing jobs from GCP and Email to Print was broken. If the number of concurrently processed print jobs exceeds the configuration parameter of '''''[=SpooledJobsManagerJobProcessLimit=]''''' (which defaults to 5), then the processing of the print jobs will be stalled and not be processed.

A hotfix build for Mac and Linux based off 17.0.7 can be provided from PaperCut support with the fix scheduled for 17.1.

----
Changed lines 30-31 from:
Impact from: 1st May, 2017 [[#i6206| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
April 28, 2017, at 05:20 PM by timg - Added TouchNet Payment Gateway Issue
Changed line 26 from:
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to:
6206
Changed line 28 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed line 30 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017 [[#i6206| More info...]]
Changed lines 32-33 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
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MF 15.1 and older\\
NG 15.1 and older
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Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 46 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 48-49 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
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Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 62 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 64-65 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
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Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 78 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 80-81 from:
MF 16.2 (Build 37799)\\
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Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 94 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 96-97 from:
All versions of PaperCut
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MF 16.2 (Build 37799)\\
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On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 112-114 from:
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(Build 34947)
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In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 129 from:
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Added lines 131-132:

Changed line 134 from:
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When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 138-139 from:
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Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 150 from:
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Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
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Site server sync fails after deleting a group.
[[#i7138| More info...]]
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15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
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Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
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Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
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Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
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[[#i4561| More info...]]
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Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
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(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
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(:cell :)
Added lines 233-244:

\\

[[#i6206]]

!!!6206: [=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].

From Monday 1st May, 2017, TLS1.0 will no longer be supported by the [=TouchNet=] Payment Gateway system. As a result, customers running PaperCut version 15.1 or older will no longer be able to accept [=TouchNet=] payments through PaperCut.

Upgrading to PaperCut 15.2 or above will resolve the issue, however if there's some reason where a customer cannot upgrade to a later version, please contact Support for a manual workaround.

----
January 10, 2017, at 10:03 AM by 110.175.185.37 -
Changed lines 28-30 from:
When upgrading the Application Server to Version 16.4, print jobs could be released to the wrong printer if either:
* the Standard Release Station (pc-release.exe) is not upgraded, or
* when using a custom XML-RPC integration
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer.
Changed lines 34-35 from:
(:cell class=unresolved :)
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January 09, 2017, at 07:24 PM by 110.175.185.37 -
Changed line 228 from:
* When releasing all jobs using the Standard Release Station (pc-release.exe), or a custom XML-RPC. 
to:
* When releasing all jobs using the Standard Release Station (pc-release.exe) or a custom XML-RPC, in a Find Me environment
January 06, 2017, at 05:57 AM by 139.130.165.134 -
Changed line 32 from:
First reported: Fri, January 6th 2017
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Added lines 219-230:
\\

[[#i10603]]

!!!10603: When upgrading the Application Server to Version 16.4, print jobs could be released to the wrong printer.

As part of version 16.4, we’ve enhanced the experience across Release Stations to block users from releasing print jobs to a printer in error, and to provide them with a meaningful message to help them resolve the issue.

Although the update has been designed to offer backwards compatibility with Release Stations that were not updated, there is one scenario where this is not the case.
* When releasing all jobs using the Standard Release Station (pc-release.exe), or a custom XML-RPC. 

----
January 06, 2017, at 04:48 AM by 139.130.165.134 -
Changed line 32 from:
First reported: Fri, January 6th 2017 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017
Changed line 47 from:
First reported: Thursday, September 15th 2016
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First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
January 06, 2017, at 04:47 AM by 139.130.165.134 -
Changed line 26 from:
10017
to:
10603
Changed lines 28-30 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
When upgrading the Application Server to Version 16.4, print jobs could be released to the wrong printer if either:
* the Standard Release Station (pc-release
.exe) is not upgraded, or
* when using a custom XML-RPC integration
Changed lines 32-47 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10017| More info...]]
(:cell :)
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
(:cell class=unresolved :)
Open
(:cell :)

(:comment ******************************  New Issue Row  **************************************************** :)

(:cellnr :)
10017
(:cell class=description :)
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
\\
First reported: Thursday, September 15th 2016
December 14, 2016, at 05:18 AM by 139.130.165.134 -
Changed lines 64-65 from:
v16.2(Build 37798)\\
v16.2(Build 37604)
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NG 16.2(Build 37798)
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Resolution Pending.
to:
Resolved
Changed lines 69-70 from:
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MF 16.3 (Build 38126)\\
NG 16
.3 (Build 38127)
October 05, 2016, at 11:25 PM by peterf - Changed issue 9941 to Resolved.
Changed line 51 from:
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Resolved
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MF 16.3 (Build 38241)\\
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September 27, 2016, at 07:18 AM by peterf - Added entry for PC-9941
Changed line 42 from:
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Changed line 44 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 46 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 48-49 from:
v16.2(Build 37798)\\
v16.2(Build 37604)
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Resolution Pending
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Hotfix Available
Changed line 57 from:
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Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 61 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 63-64 from:
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On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 78-80 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
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(:cell class=resolved :)
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In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 95 from:
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Added lines 97-98:

Changed line 100 from:
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When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 104-105 from:
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(:cell class=resolved :)
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Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 116 from:
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Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
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Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 128 from:
All versions of PaperCut
to:
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Changed lines 137-138 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 140 from:
15.1 (Build 33284)
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All versions of PaperCut
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15.1 (Build 33291)
to:
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Changed line 147 from:
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Changed lines 149-150 from:
Username normalisation on Novell fails in some environments
[[#i4561|
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[[#i4562
| More info...]]
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----

\\

[[#i9941]]

!!!9941: Web Print jobs being errantly cancelled due to timeout under certain conditions.

Our Web Print solution underwent a large architectural revision in version 16.2 to accommodate new Web Print scaling capabilitites. As part of these changes, the responsibility for creation of Web Print job status files was shifted to be distributed amongst all deployed Web Print Servers. Instead of status files being created up-front, they would now be generated at the moment a given Web Print Server selected a job for rendering.

Under certain workloads, Web Print jobs may not have been chosen by a Web Print Server for some time, remaining in the pending queue without an associated status file being created. However, it was discovered that the Application Server could misinterpret the prolonged absence of a status file as evidence that the actual job rendering had failed in error. When these jobs were subsequently picked up by a Web Print Server, they would be rendered successfully and submitted for printing via our Print Provider, but the Application Server would improperly instruct the Print Provider to cancel them, as they had been previously earmarked as errored.

These jobs would be logged as timed out in the Application Log:

@@The Web Print server took too long rendering document, cancelling job@@

... and similarly displayed as timed out in the user Web Print interface:

@@Error: Timed out@@

A fix has been implemented, and will be made available via forthcoming Maintenance Releases of PaperCut MF 16.3 and PaperCut NG 16.3. In the interim, a hotfix build is available upon request from our support team.
Changed line 30 from:
First reported: Saturday, September 10th 2016 [[#i10017| More info...]]
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First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
September 21, 2016, at 09:05 AM by peterf - Added entry for PC-10017
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.3 (Build 38090)
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\\
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When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
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[[#i4562
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\\

[[#i10017]]

!!!10017: Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.

The initial release of version 16.3 for both PaperCut MF and PaperCut NG each incorporated an upgrade of the bundled Apache OGNL Java package. An unexpected side effect of this upgrade were Apache Tapestry page rendering issues. Thus far, the following pages of the interface have been confirmed to encounter issues:

* The issue prevents the successful completion of transactions made via a number of different payment gateways, including Authorize.Net, PayPal Website Payments Standard, Moneris eSELECT Plus, and Realex Realauth Redirect.

* Attempting to select a shared account when submitting a Web Print document via the User Web Interface will result in an error.

* Accessing the mobile device variant of the User Web Interface will result in an error.

Other pages of the interface may also be affected. This Known Issue entry will be updated if and when these pages are identified.

A fix has been implemented, and is now available via a Maintenance Release of PaperCut NG 16.3 (Build 38090), and an updated Early Access release of PaperCut MF 16.3 (Build 38110).

----
September 12, 2016, at 07:17 PM by Eric G - Added resolved note for #9808
Added lines 196-197:

This has been resolved in v16.2 (Build 37798).
September 08, 2016, at 02:41 AM by Tim Shimmin - Add issue of 9922 for configure-cups crash for Xerox filters
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\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
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When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
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\\

[[#i9922]]

!!!9922: Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.

When running "Control Printer Monitoring.command" on Mac, for example, to enable a Xerox printer using a Xerox printer driver, it may fail with the error message of:
@@Undefined subroutine &main::add_url_conformant_papercut_backend called at ./configure-cups line 213.@@
A fixed version of the underlying "configure-cups" script can be obtained from support until the fix is released.

This could potentially affect any CUPS printer such as those used on Linux but only if it is using a custom CUPS filter program with the substring "Xerox" in its path name.
This could also affect [=FujiXerox=] printers using such a CUPS filter with a [=FujiXerox=] printer driver.

----
August 23, 2016, at 07:52 PM by 207.173.83.180 -
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Publishing printers via Google Cloud Print causes an error to occur [[#i9808| More info...]]
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Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
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August 16, 2016, at 11:30 PM by 139.130.165.134 -
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Friday, August 12th 2016
August 16, 2016, at 11:28 PM by 139.130.165.134 -
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When attempting to publish new printers to Google Cloud Print, the following error message is displayed in PaperCut's admin UI: "An unknown error occurred while publishing this printer to Google Cloud Print. Please see the server.log file or contact support for assistance."
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Please watch for new updates regarding this issue as we are actively working on a fix.
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Our analysis has identified a recent change made on Google's side which is causing this failure
.
We are actively working with Google to identify a path to resolve this, and will update this page as more information becomes available.
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\\

[[#i9808]]

!!!9808: Publishing printers via Google Cloud Print causes an error to occur

"An unknown error occurred while publishing this printer to Google Cloud Print. Please see the server.log file or contact support for assistance."

This only affects publishing new printers via Google Cloud Print. Existing published printers will continue to work.
Please watch for new updates regarding this issue as we are actively working on a fix.


----
August 10, 2016, at 03:41 AM by Updated known issues for v160 - Updated v16.0 known issue statuses
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This has been resolved in v16.0 (Build 35131).
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March 23, 2016, at 07:59 AM by Mel Zouzoulas -
March 23, 2016, at 07:55 AM by Mel Zouzoulas - Added v16.0 hot fixes
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to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 53 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 57 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 60 from:
4562
to:
4563
Changed lines 62-63 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 65 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 69 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 72 from:
4561
to:
4562
Changed lines 74-75 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 77 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 81 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 84 from:
000008
to:
4561
Changed lines 86-87 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 90-91 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 93 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 96 from:
4489
to:
000008
Changed lines 98-99 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 102-103 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 105-116:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 124-145:



\\

[[#i8810]]

!!!8810: On the print Release Station, some print queues were missing in certain configurations.

Please contact support@papercut.com to obtain a hotfix.

----

\\

[[#i8815]]

!!!8815:  In certain configurations when virtual and physical queues set, you may see a direct printing error.

An issue has been found when upgrading to version 16.0 (Build 34962 or Build 34949) and you have a virtual queue and physical queue configured to display jobs on a device, you may see a direct printing error when direct printing is not configured.

Please contact support@papercut.com to obtain a hotfix.
March 17, 2016, at 04:57 AM by 203.222.91.204 -
Changed lines 42-43 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 45 from:
Workaround available
to:
16.0 (Build 34949)
Changed lines 136-138 from:
To resolve this issue, you need to reset the Site server. For further assistance, please contact support.
to:
To resolve this issue, you need to reset the Site server.

A fix for this bug was included in PaperCut MF 16.0 (Build 34949)
.
March 10, 2016, at 01:11 AM by 203.222.91.204 -
Changed line 110 from:
Known issues with older releases (version 13 and earlier) are covered [[https://www.papercut.com/kb/Main/KnownIssuesWithOldReleases| here]]
to:
Known issues with older releases of PaperCut NG and PaperCut MF (version 14 and earlier) are covered [[https://www.papercut.com/kb/Main/KnownIssuesWithOldReleases| here]]
March 10, 2016, at 01:11 AM by 203.222.91.204 -
Changed lines 106-246 from:
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
3998
(:cell class=description :)
Google Cloud Print stops printing after a period of time.
[[#i3998| More info...]]
(:cell :)
14.3. 30238
(:cell class=resolved :)
Resolved
(:cell :)
15.0 (Build 31930)
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
3928
(:cell class=description :)
Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
(:cell :)
14.3.30457
(:cell class=resolved :)
Resolved
(:cell :)
14.3\\
(Build 30238)
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
3887
(:cell class=description :)
Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
(:cell :)
14.3.29819
(:cell class=resolved :)
Resolved
(:cell :)
14.3\\
(Build 30238)
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
3892
(:cell class=description :)
The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
. [[#i3892| More info...]]
(:cell :)
14.3.29819
(:cell class=resolved :)
Resolved
(:cell :)
14.3\\
(Build 30238)
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
3631
(:cell class=description :)
`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
(:cell :)
14.2.28232
(:cell class=resolved :)
Resolved
(:cell :)
14.3.29819
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
000001
(:cell class=description :)
Error Starting Release Station when using some options. [[#i000001| More info...]]
(:cell :)
14.2
(:cell class=resolved :)
Resolved
(:cell :)
14.2.28232
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
000002
(:cell class=description :)
Heartland Payment Gateway Module: Add Credit appears to hang. [[#i000002| More info...]]
(:cell :)
13.5.xxxxx - 14.1.27858
(:cell class=resolved :)
Resolved
(:cell :)
Payment Gateway\\
Module 14.1.27245
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
000003
(:cell class=description :)
Bulk User Operations may fail with a null error in some situations [[#i000003| More info...]]
(:cell :)
14.1.26830
(:cell class=resolved :)
Resolved
(:cell :)
14.1.26983
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
000004
(:cell class=description :)
Batch user import and update may fail in some situations. [[#i000004| More info...]]
(:cell :)
14.1.26830
(:cell class=resolved :)
Resolved
(:cell :)
14.1 (Build 26983)
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
000005
(:cell class=description :)
Restricted admin access to user groups and printers does not work as intended  [[#i000005| More info...]]
(:cell :)
14.0.25901
(:cell class=resolved :)
Resolved
(:cell :)
15.1
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
000006
(:cell class=description :)
Email to Print job and error response configuration displays garbled characters for non-English translations.
[[#i000006| More info...]]
(:cell :)
14.0
(:cell  class=resolved :)
Resolved
(:cell :)
14.0 (Build 26241)
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
000007
(:cell class=description :)
Global Print Driver causes release issues on selected devices [[#i000007| More info...]]
(:cell :)
14.3 (Build 30238)
(:cell class=resolved :)
Resolved
(:cell :)
14.3 (Build 30457)
to:
Deleted lines 207-366:

\\

[[#i3998]]
!!!3998: Google Cloud Print stops working after a period of time. (Resolved in 15.0 (Build 31930))

Printing using Google Cloud Print stops printing after functioning for a period of time.

When this issue occurs printing jobs in Google Cloud Print remain in a 'Queued' state and printers are shown as
offline.


----

\\

[[#i3928]]
!!!3928: Find-me print jobs using the Global PostScript Driver do not print on some printers (Resolved in 14.3 (Build 30547))

When using the Global PostScript Driver for Find-Me printing, print jobs may not print on some printers.  This was an issue introduced in 14.3 (Build 30238). 

When this issue occurs the following log appears in the print-provider.log:

@@replacement_list_apply_rw: Invalid argument: replacement_list=XXX,replacement_list->inline_copies=0 @@

Resolved in 14.3 (Build 30457)
----

\\

[[#i3887]]
!!!3887: Some Bulk User Actions may cause "Other emails" to be removed from User accounts (Resolved in 14.3 (Build 30238))

When performing a Bulk User Action that changes a users restriction, resets statistics etc, the Other Emails (commonly used with Email Print, Google Cloud Print etc) can be removed from their account.

Resolved in 14.3 (Build 30238)
----

\\

[[#i3892]]
!!!3892: The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found (Resolved in 14.3 (Build 30238))

Linux or Novell Administrators may encounter the error [@-Xmx256M: not found@] when running [[https://www.papercut.com/products/ng/manual/apdx-tools-db-tools.html|db-tools]]

You can contact upgrade to 14.3.30238, or alternatively you can modify the [@db-tools@] file with your preferred text editor:

[@-Djava.awt.headless=true \
-Djsse.enableCBCProtection=false
-Xmx256M \@]

Needs to be modified to:

[@-Djava.awt.headless=true \
-Djsse.enableCBCProtection=false \
-Xmx256M \@]
----

\\

[[#i000000]]
!!!000000: `CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. (Resolved 2014-09-04)

People with longer than usual usernames may find that their transaction attempts are rejected.

Installations affected by this will need to contact PaperCut Technical Support for an updated Payment Gateway Installer. Reference: 14.2.28920

----

\\

[[#i000001]]
!!!000001: Error Starting Release Station when using some options in 14.2 (Resolved with PaperCut 14.2 (Build 28232))

When starting the Release Station Software and using an [[https://www.papercut.com/products/ng/manual/rs-conf.html|option]] that allows backslashes in 14.2, customers may see an error message similar to this:

[@Error starting release station. Printer in "releases-on" option not in expected format
 of 'server\\printer':@]

Note: This will only appear when running the 14.2 version of the release station software, and only if you using an option that uses backslash. for example:

[@releases-on=server1\\printer1
show-jobs-from-queues=server1\\printer2@]

in the release station @@config.properties@@ file.

Locally installed release stations that have not been upgraded are not affected.

----

\\

[[#i000002]]
!!!000002: Heartland Payment Gateway Module versions 13.5 to 14.1.27245 Add Credit Appears to Hang''(Resolved in Payment Gateway Module 14.1.27245)''

When "Add Credit" is selected on the User Portal with the Heartland Payment Gateway the portal appears to freeze.  This was caused by the balance query not functioning appropriately.

Updating the Payment Gateway Module to [[https://www.papercut.com/anonftp/pub/pcng/ext/payment-gateway/pcng-payment-gateway-module.exe|version 14.1.27245 or newer]] will resolve this issue. 

If you have concerns or require assistance applying the updated Payment Gateway Module please contact support.

This issue has been resolved in the Payment Gateway Module 14.1.27245

----

\\

[[#i000003]]
!!!000003: Bulk User Operations may fail with a null error in some situations in version 14.1 (Build 26830) (Resolved in 14.1 Build 26983)

When performing a [[https://www.papercut.com/products/ng/manual/ch-user-mgmt-bulk-ops.html|Bulk User Action]] that only affects a user or group of users Balance and no other setting, the PaperCut Administrator may see a "Null" error in the Progress Window.

[@Starting Group Member Operations ...
ERROR occurred: null
Finished. @]

----

\\

[[#i000004]]
!!!000004: Batch user import and update may fail in some situations in version 14.1 (Build 26830) (Resolved in 14.1 Build 26983)

Similar to the Bulk User Operations issue above, if a [[https://www.papercut.com/products/ng/manual/ch-user-mgmt-import-update.html|Batch User Import and Update]] is used to modify a users balance and does not use the "Other email addresses" field, the import may fail.

The PaperCut Administrator may see a "ERROR processing import file: null " error in the Progress Window.

[@Synchronization process starting
Started batch user data import.
Encountered an ERROR at line 1: ERROR processing import file: null
Synchronizing group information... @]

----

\\

[[#i000005]]
!!!000005: Restricted admin access to user groups and printers does not work as intended in version 14.0 Build 25901.  (Resolved in 14.0 Build 26241)

Administrators with limited access to a user group or a subset of printers would still be able to access all users and printers.

This issue has been resolved in the PaperCut version 15.1 release.

----

\\

[[#i000006]]
!!!000006: Email to Print job and error response configuration displays garbled characters for non-English translations (Resolved in 14.0 Build 26241)

The current workaround is to manually edit the responses in the mobile options page. A fix for this issue will be included in the next version of PaperCut.

----

\\

[[#i000007]]
!!!i000007: Global Print Driver causes release issues on selected devices in 14.3.1 (build 30238) (Resolved, please contact Support)

A regression has been found in the release of PaperCut version 14.3.1 (Build 30238), where sites running the Global Print Driver may see an issue when jobs are released on some printers. A fix has been released and is available through our support team.
March 10, 2016, at 01:03 AM by 203.222.91.204 -
Changed line 6 from:
Issues relating to PaperCut MF embedded MFD software, hardware and device integration are listed in a [[KnownIssuesMF|separate device integration issues article]].
to:
Known PaperCut MF issues relating to  embedded MFD software, hardware and device integration are listed in a [[KnownIssuesMF|separate article]].
March 10, 2016, at 01:02 AM by 203.222.91.204 -
Changed line 1 from:
(:title Known Issues with recent releases of PaperCut NG and PaperCut MF:)
to:
(:title Known issues with recent releases of PaperCut NG and PaperCut MF:)
Added lines 5-6:

Issues relating to PaperCut MF embedded MFD software, hardware and device integration are listed in a [[KnownIssuesMF|separate device integration issues article]].
March 10, 2016, at 12:59 AM by 203.222.91.204 -
Changed line 1 from:
(:title Known Issues with Recent Releases:)
to:
(:title Known Issues with recent releases of PaperCut NG and PaperCut MF:)
Changed line 4 from:
This page lists known issues or bugs with the most recent releases.  The aim is to arm administrators with information about problems in the current release, and where possible mention workarounds or methods to mitigate the issues.
to:
This page lists known issues or bugs with the most recent releases of ""PaperCut NG"" and ""PaperCut MF"".  The aim is to arm administrators with information about problems in the current release, and where possible mention workarounds or methods to mitigate the issues.
December 21, 2015, at 05:16 AM by 203.222.91.204 -
Changed lines 28-29 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 31 from:
[[#i7553|Fix available]]
to:
15.3 (Build 34230)
December 13, 2015, at 11:04 PM by josh - changed build to reflect NG build
Changed line 27 from:
15.3 (Build 34078)
to:
15.3 (Build 34079)
Changed line 259 from:
An issue has been found in version 15.3 (Build 34078) whereby a user depositing coins into a Pay Station in some configurations may not receive their funds in PaperCut. Development have found a fix for this issue and have created a custom build available for download. 
to:
An issue has been found in version 15.3 (Build 34079) whereby a user depositing coins into a Pay Station in some configurations may not receive their funds in PaperCut. Development have found a fix for this issue and have created a custom build available for download. 
December 13, 2015, at 11:03 PM by josh - Added known issue #7553 to NG page
Changed line 23 from:
7138
to:
7553
Changed lines 25-26 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 27 from:
15.0 (Build 31930)
to:
15.3 (Build 34078)
Changed line 31 from:
Workaround available
to:
[[#i7553|Fix available]]
Changed line 34 from:
4563
to:
7138
Changed lines 36-37 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed lines 39-41 from:
All versions of PaperCut
(:cell class=resolved :)
Resolved
to:
15.0 (Build 31930)
(:cell class=unresolved:)
Open
Changed line 43 from:
15.3 (Build 34078)
to:
Workaround available
Changed line 46 from:
4562
to:
4563
Changed lines 48-49 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 51 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 55 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 58 from:
4561
to:
4562
Changed lines 60-61 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 63 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 67 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 70 from:
000008
to:
4561
Changed lines 72-73 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 76-77 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 79 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 82 from:
4489
to:
000008
Changed lines 84-85 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 88-89 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Changed line 91 from:
15.0 (Build 32334)
to:
Workaround available
Changed line 94 from:
3998
to:
4489
Changed lines 96-97 from:
Google Cloud Print stops printing after a period of time.
[[#i3998| More info...]]
to:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
Changed line 99 from:
14.3. 30238
to:
15.0 (Build 31930)
Changed line 103 from:
15.0 (Build 31930)
to:
15.0 (Build 32334)
Changed line 106 from:
3928
to:
3998
Changed lines 108-109 from:
Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
to:
Google Cloud Print stops printing after a period of time.
[[#i3998| More info...]]
Changed line 111 from:
14.3.30457
to:
14.3. 30238
Changed lines 115-116 from:
14.3\\
(Build 30238
)
to:
15.0 (Build 31930)
Changed line 118 from:
3887
to:
3928
Changed lines 120-121 from:
Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
to:
Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
Changed line 123 from:
14.3.29819
to:
14.3.30457
Changed line 131 from:
3892
to:
3887
Changed lines 133-134 from:
The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
. [[#i3892| More info...]]
to:
Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
Changed line 144 from:
3631
to:
3892
Changed lines 146-147 from:
`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
to:
The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
.
[[#i3892| More info...]]
Changed line 149 from:
14.2.28232
to:
14.3.29819
Changed lines 153-154 from:
14.3.29819
to:
14.3\\
(Build 30238)
Changed line 157 from:
000001
to:
3631
Changed line 159 from:
Error Starting Release Station when using some options. [[#i000001| More info...]]
to:
`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
Changed line 161 from:
14.2 
to:
14.2.28232
Changed line 165 from:
14.2.28232
to:
14.3.29819
Changed line 168 from:
000002
to:
000001
Changed line 170 from:
Heartland Payment Gateway Module: Add Credit appears to hang. [[#i000002| More info...]]
to:
Error Starting Release Station when using some options. [[#i000001| More info...]]
Changed line 172 from:
13.5.xxxxx - 14.1.27858
to:
14.2
Changed lines 176-177 from:
Payment Gateway\\
Module
14.1.27245
to:
14.2.28232
Changed line 179 from:
000003
to:
000002
Changed line 181 from:
Bulk User Operations may fail with a null error in some situations [[#i000003| More info...]]
to:
Heartland Payment Gateway Module: Add Credit appears to hang. [[#i000002| More info...]]
Changed line 183 from:
14.1.26830
to:
13.5.xxxxx - 14.1.27858
Changed lines 187-188 from:
14.1.26983
to:
Payment Gateway\\
Module
14.1.27245
Changed line 191 from:
000004
to:
000003
Changed line 193 from:
Batch user import and update may fail in some situations. [[#i000004| More info...]]
to:
Bulk User Operations may fail with a null error in some situations [[#i000003| More info...]]
Changed line 199 from:
14.1 (Build 26983)
to:
14.1.26983
Changed line 202 from:
000005
to:
000004
Changed line 204 from:
Restricted admin access to user groups and printers does not work as intended  [[#i000005| More info...]]
to:
Batch user import and update may fail in some situations. [[#i000004| More info...]]
Changed line 206 from:
14.0.25901
to:
14.1.26830
Changed line 210 from:
15.1
to:
14.1 (Build 26983)
Changed line 213 from:
000006
to:
000005
Changed lines 215-216 from:
Email to Print job and error response configuration displays garbled characters for non-English translations.
[[#i000006| More info...]]
to:
Restricted admin access to user groups and printers does not work as intended  [[#i000005| More info...]]
Changed lines 217-218 from:
14.0
(:cell  class=resolved :)
to:
14.0.25901
(:cell class=resolved :)
Changed line 221 from:
14.0 (Build 26241)
to:
15.1
Changed line 224 from:
000007
to:
000006
Changed lines 226-227 from:
Global Print Driver causes release issues on selected devices [[#i000007| More info...]]
to:
Email to Print job and error response configuration displays garbled characters for non-English translations.
[[#i000006| More info...]]
Changed lines 229-230 from:
14.3 (Build 30238)
(:cell
class=resolved :)
to:
14.0
(:cell class=resolved :)
Added lines 233-243:
14.0 (Build 26241)
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
000007
(:cell class=description :)
Global Print Driver causes release issues on selected devices [[#i000007| More info...]]
(:cell :)
14.3 (Build 30238)
(:cell class=resolved :)
Resolved
(:cell :)
Added line 252:
Added lines 255-268:
[[#i7553]]

!!!7553: When using Pay stations to add funds, coins deposited may not increase the balance of a user.

An issue has been found in version 15.3 (Build 34078) whereby a user depositing coins into a Pay Station in some configurations may not receive their funds in PaperCut. Development have found a fix for this issue and have created a custom build available for download. 

NOTE: This does not affect Payment Gateways.

Please email mailto:support@papercut.com to obtain this build.

----

\\

Deleted lines 276-277:

November 27, 2015, at 03:23 AM by 203.222.91.204 -
Changed line 23 from:
7198
to:
7138
Changed line 26 from:
[[#i7198| More info...]]
to:
[[#i7138| More info...]]
Changed line 44 from:
Workaround available
to:
15.3 (Build 34078)
November 27, 2015, at 03:22 AM by 203.222.91.204 -
Changed line 23 from:
4563
to:
7198
Changed lines 25-26 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7198| More info...]]
Changed lines 28-29 from:
All versions of PaperCut
(:cell class=unresolved :)
to:
15.0 (Build 31930)
(:cell class=unresolved:)
Changed line 35 from:
4562
to:
4563
Changed lines 37-38 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 40 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 44 from:
15.1 (Build 33291)
to:
Workaround available
Changed line 47 from:
4561
to:
4562
Changed lines 49-50 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
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[[#i000008| More info...]]
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Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
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Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
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[[#i000008| More info...]]
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Google Cloud Print stops printing after a period of time.
[[#i3998| More info...]]
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. [[#i3928| More info...]]
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Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
to:
Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
. [[#i3892| More info...]]
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. [[#i3887| More info...]]
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`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
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.
[[#i3892| More info...]]
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Heartland Payment Gateway Module: Add Credit appears to hang. [[#i000002| More info...]]
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Bulk User Operations may fail with a null error in some situations [[#i000003| More info...]]
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(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
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(:cell :)
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(:cell class=resolved :)
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\\

[[#i7138]]
!!!7138:Site server sync fails after deleting a group.

If you are using a Site Server, and you remove then re-add a group, any changes made to that group  (for example, access to shared accounts or scan actions) are not synced to the Site Server.

To resolve this issue, you need to reset the Site server. For further assistance, please contact support.

----

November 27, 2015, at 12:55 AM by 203.222.91.204 -
Changed line 238 from:
PaperCut uses IP addresses as an integral component of iOS printing. However, IPv6 addresses might not be recognized by PaperCut, which prevents PaperCut from being able to match a print job to a user.
to:
PaperCut uses IP addresses as an integral component of iOS printing. However, [=IPv6=] addresses might not be recognized by PaperCut, which prevents PaperCut from being able to match a print job to a user.
November 27, 2015, at 12:52 AM by 203.222.91.204 - update iOS9 printing issue description
Changed line 25 from:
Devices using iOS 9 may be unable to print.
to:
Devices using iOS 9 might be unable to print.
Changed lines 234-235 from:
!!!4563:Devices using iOS 9 may be unable to print.
to:
!!!4563:Devices using iOS 9 might be unable to print.
Changed lines 238-240 from:
PaperCut uses IP addresses as an integral component of iOS printing, this change translates into the possibility of not being able to match a print job to a user on some networks.

We have created a KB article on [[https://www.papercut.com/kb/Main/IOS9printing|IOS9 printing]] to explain this further and cover a workaround.
to:
PaperCut uses IP addresses as an integral component of iOS printing. However, IPv6 addresses might not be recognized by PaperCut, which prevents PaperCut from being able to match a print job to a user.

For more information on how to resolve this issue, see the Knowledge Base article:  [[https://www.papercut.com/kb/Main/IOS9printing|iOS 9 Printing with IPv4 and IPv6 mixed networks]].
September 24, 2015, at 03:57 PM by Rick - minor typo
Changed line 236 from:
iOS9 changes the way "i"devices devices talk on a network by preferencing [=IPv6=] communication over [=IPv4=].
to:
iOS9 changes the way "i"devices talk on a network by preferring [=IPv6=] communication over [=IPv4=].
Changed line 236 from:
iOS9 changes the way "i"devices devices talk on a network by preferencing IPV6 communication over IPV4.
to:
iOS9 changes the way "i"devices devices talk on a network by preferencing [=IPv6=] communication over [=IPv4=].
Changed line 236 from:
iOS9 changes the way "i"devices devices talk on a network by preferencing IPv6 communication over IPv4.
to:
iOS9 changes the way "i"devices devices talk on a network by preferencing IPV6 communication over IPV4.
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IOS Devices may stop printing once upgraded to IOS V9
to:
Devices using iOS 9 may be unable to print.
Changed lines 234-238 from:
!!!4563:IOS Devices may stop printing once upgraded to IOS V9

IOS9
changes the way "I"devices devices talk on a network by preferencing IP Version6 communication over IP Version4.

PaperCut uses IP addresses as an integral component of IOS printing, this change translates into the possibility of not being able to match a print job to a user on some networks.
to:
!!!4563:Devices using iOS 9 may be unable to print.

iOS9
changes the way "i"devices devices talk on a network by preferencing IPv6 communication over IPv4.

PaperCut uses IP addresses as an integral component of iOS printing, this change translates into the possibility of not being able to match a print job to a user on some networks.
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15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
to:
IOS Devices may stop printing once upgraded to IOS V9
[[#i4563|
More info...]]
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(:cell class=resolved :)
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All versions of PaperCut
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Open
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Workaround available
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Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
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Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
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Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
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Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
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Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
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Google Cloud Print stops printing after a period of time.
[[#i3998| More info...]]
to:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
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Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
to:
Google Cloud Print stops printing after a period of time.
[[#i3998| More info...]]
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Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
to:
Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
. [[#i3892| More info...]]
to:
Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
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`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
.
[[#i3892| More info...]]
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`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
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Error Starting Release Station when using some options. [[#i000001| More info...]]
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Bulk User Operations may fail with a null error in some situations [[#i000003| More info...]]
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Email to Print job and error response configuration displays garbled characters for non-English translations.
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(:comment ******************************  New Issue Row  **************************************************** :)
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----


\\

[[#i4563]]
!!!4563:IOS Devices may stop printing once upgraded to IOS V9

IOS9 changes the way "I"devices devices talk on a network by preferencing IP Version6 communication over IP Version4.

PaperCut uses IP addresses as an integral component of IOS printing, this change translates into the possibility of not being able to match a print job to a user on some networks.

We have created a KB article on [[https://www.papercut.com/kb/Main/IOS9printing|IOS9 printing]] to explain this further and cover a workaround.
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This appears to be caused by a failure in the back-up of the existing database before the upgrade continues.  We are currently investigation the cause of the problem.
to:
This appears to be caused by a failure in the back-up of the existing database before the upgrade continues.  We are currently investigating the cause of the problem.
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Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
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[[#i000008| More info...]]
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[[#i000008| More info...]]
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Refund approvals and rejections fail from the admin interface.
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. [[#i3928| More info...]]
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Google Cloud Print stops printing after a period of time.
[[#i3998| More info...]]
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)
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Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
to:
Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
Changed line 88 from:
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
. [[#i3892| More info...]]
to:
Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
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`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
.
[[#i3892| More info...]]
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`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
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Heartland Payment Gateway Module: Add Credit appears to hang. [[#i000002| More info...]]
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Error Starting Release Station when using some options. [[#i000001| More info...]]
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Bulk User Operations may fail with a null error in some situations [[#i000003| More info...]]
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Heartland Payment Gateway Module: Add Credit appears to hang. [[#i000002| More info...]]
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Email to Print job and error response configuration displays garbled characters for non-English translations.
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(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
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Global Print Driver causes release issues on selected devices [[#i000007| More info...]]
(:cell :)
14.3 (Build 30238)
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(:cell :)
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----


\\

[[#i4562]]
!!!4562: 15.1 database upgrade back-up fails under some circumstances, causing the upgrade to halt and preventing the PaperCut services from starting.)

PaperCut has noticed that some customers are facing an upgrade error with the PaperCut Application server not starting after the attempted upgrade.    At this point no changes to the existing database have been made.

This appears to be caused by a failure in the back-up of the existing database before the upgrade continues.  We are currently investigation the cause of the problem.

Workaround:-
PaperCut recommends installing V15.0 (latest build) over the top of the stalled upgrade to repair the issue and continue with V15.
June 18, 2015, at 07:56 AM by 203.222.91.204 -
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June 18, 2015, at 07:56 AM by 203.222.91.204 -
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June 18, 2015, at 07:55 AM by 203.222.91.204 -
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Resolved in Payment Gateway\\
Module 14.1.27245
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Resolved
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Workaround available
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Payment Gateway\\
Module 14.1.27245
June 18, 2015, at 07:54 AM by 203.222.91.204 -
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This issue has been resolved in the Payment Gateway Module 14.1.27245
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A fix for this issue is available by contacting @@support@papercut.com@@ with your current edition of PaperCut (NG or MF). The fix will be released publicly with the next version of PaperCut.
to:
This issue has been resolved in the PaperCut version 15.1 release.
April 03, 2015, at 12:54 PM by TimG - Updated 'contact support' since we're waiting to hear from MS
Changed lines 230-231 from:
A temporary workaround is to uninstall this Update `MS15-027 from your Windows 2003 domain controllers, and await confirmation that this has been fixed by contacting [[mailto:support@papercut.com|contact support]] quoting issue [@#00008@].
to:
A temporary workaround is to uninstall this Update `MS15-027 from your Windows 2003 domain controllers, until Microsoft confirm that this issue has been fixed. We will also list any updates on this page when we hear back from Microsoft.
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[[mailto:support@papercut.com|Contact support]]
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15.0 (Build 32334)
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!!!4561: Username normalisation on Novell fails in some environments
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!!!4561: Username normalisation on Novell fails in some environments 15.0 (Build 31930) (Resolved in 15.0 (Build 32334))
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This issue has been identified and a fix will be made available shortly.
to:
This issue has been identified and has been fixed in in 15.0 (Build 32334).
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!!!4489: Refund approvals and reject fail in version 15.0 (Build 31930)
to:
!!!4489: Refund approvals and reject fail in version 15.0 (Build 31930) (Resolved in 15.0 (Build 32334))
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If the refund notifications are compulsory, please [[mailto:support@papercut.com|contact support]] for a hotfix.
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This issue has been fixed in  15.0 (Build 32334)
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Authentication is denied when running a Windows Server 2003 Domain Controller.
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Google Cloud Print stops printing after a period of time.
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[[#i3998| More info...]]
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Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
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Find-me print jobs using the Global PostScript Driver do not print on some printers
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
. [[#i3892| More info...]]
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Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
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`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
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[[#i3892| More info...]]
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[[#i4561]]
!!!4561: Username normalisation on Novell fails in some environments

Customers may notice that there are new users (or users being denied access) that meet the following syntax: username.novell.domain

This is after upgrading to 15.0.

This issue has been identified and a fix will be made available shortly.

----

\\

Deleted lines 206-208:
An alternative workaround is to configure your domain as suggested [[http://support.microsoft.com/en-us/kb/3002657|on the Microsoft site]]: "To work around this issue, use the Kerberos protocol to authenticate Active Directory domain users."

March 12, 2015, at 06:47 PM by TimG - Added MS site link specifically with Workarounds and information specific to that issue
Changed lines 199-200 from:
PaperCut Support have seen a number of installations affected by authentication issues after installing Windows Update [[https://technet.microsoft.com/library/security/MS15-027|MS15-027]] (3002657) whereby Active Directory denies access to users logging into PaperCut, giving the user an incorrect username/password error.
to:
PaperCut Support have seen a number of installations affected by authentication issues after installing Windows Update [[http://support.microsoft.com/en-us/kb/3002657|MS15-027]] (3002657) whereby Active Directory denies access to users logging into PaperCut, giving the user an incorrect username/password error.
Added lines 207-209:
An alternative workaround is to configure your domain as suggested [[http://support.microsoft.com/en-us/kb/3002657|on the Microsoft site]]: "To work around this issue, use the Kerberos protocol to authenticate Active Directory domain users."

March 12, 2015, at 05:42 AM by 203.222.91.204 -
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[[#i000008| More info...]]
March 12, 2015, at 05:41 AM by 203.222.91.204 -
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March 12, 2015, at 05:41 AM by 203.222.91.204 -
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Authentication is denied when running a Windows Server 2003 Domain Controller.
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[[#i3998| More info...]]
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Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
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Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
. [[#i3892| More info...]]
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. [[#i3887| More info...]]
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[[#i3892| More info...]]
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[[#i000008]]
!!!000008: Authentication is denied when running a Windows Server 2003 Domain Controller

PaperCut Support have seen a number of installations affected by authentication issues after installing Windows Update [[https://technet.microsoft.com/library/security/MS15-027|MS15-027]] (3002657) whereby Active Directory denies access to users logging into PaperCut, giving the user an incorrect username/password error.

This Windows Update was rolled out to Server 2003, 2008 and 2012. However, this issue only occurs when using Windows 2003 domain controllers and PaperCut is hosted on a separate member server.  If PaperCut is installed on the same server as your domain controller, this should not affect authentication.

This issue is also affecting other software using this authentication method. PaperCut is currently investigating this issue with Microsoft.

A temporary workaround is to uninstall this Update `MS15-027 from your Windows 2003 domain controllers, and await confirmation that this has been fixed by contacting [[mailto:support@papercut.com|contact support]] quoting issue [@#00008@].

----

\\

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If the refund notifications are compulsory please [[mailto:support@papercut.com|contact support]], for a hotfix.
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If the refund notifications are compulsory, please [[mailto:support@papercut.com|contact support]] for a hotfix.
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[[mailto:support@papercut.com|Contact support]] if you are affected by this issue for a hotfix.
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If the refund notifications are compulsory please [[mailto:support@papercut.com|contact support]], for a hotfix.
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This will avoid the unexpected error and will let the refunds through.
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!!!3998: Google Cloud Print stops working after a period of time.
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!!!3998: Google Cloud Print stops working after a period of time. (Resolved in 15.0 (Build 31930))
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When this issue occurs printing jobs in Google Cloud Print remain in a 'Queued' state and printers are shown as offline.  

[[mailto:support@papercut.com|Contact support]] if you are affected by this issue for a hotfix.
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When this issue occurs printing jobs in Google Cloud Print remain in a 'Queued' state and printers are shown as
offline.

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. [[#i3887| More info...]]
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. [[#i3928| More info...]]
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. [[#i3892| More info...]]
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. [[#i3887| More info...]]
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Global Print Driver causes release issues on selected devices [[#i000007| More info...]]
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[[#i4489]]
!!!4489: Refund approvals and reject fail in version 15.0 (Build 31930)

Refund approvals/rejection fail when email notifications for refunds is enabled.

As an interim solution, please turn off "Email user when their request is processed" under @@Options -> General -> User Features -> Allow users to request refunds.@@

[[mailto:support@papercut.com|Contact support]] if you are affected by this issue for a hotfix.

\\

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January 09, 2015, at 01:15 AM by travis - Add google cloud print issue details
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Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
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Google Cloud Print stops printing after a period of time.
[[#i3998| More info...]]
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Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
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Find-me print jobs using the Global PostScript Driver do not print on some printers
. [[#i3928| More info...]]
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
. [[#i3892| More info...]]
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Some Bulk User Actions may cause "Other emails" to be removed from user accounts.
. [[#i3887| More info...]]
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`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
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The PaperCut "db-tools" script on Linux and Novell installations errors with -`Xmx256M: not found
.
[[#i3892| More info...]]
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Error Starting Release Station when using some options. [[#i000001| More info...]]
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`CyberSource Secure Acceptance (SA) transactions are rejected in some circumstances. [[#i000000| More info...]]
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Heartland Payment Gateway Module: Add Credit appears to hang. [[#i000002| More info...]]
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Error Starting Release Station when using some options. [[#i000001| More info...]]
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Bulk User Operations may fail with a null error in some situations [[#i000003| More info...]]
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Heartland Payment Gateway Module: Add Credit appears to hang. [[#i000002| More info...]]
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Batch user import and update may fail in some situations. [[#i000004| More info...]]
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Bulk User Operations may fail with a null error in some situations [[#i000003| More info...]]
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Restricted admin access to user groups and printers does not work as intended  [[#i000005| More info...]]
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Batch user import and update may fail in some situations. [[#i000004| More info...]]
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