Known issues with recent releases of PaperCut NG and PaperCut MF

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Main.KnownIssues History

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October 17, 2018, at 07:44 PM by Aaron Pouliot - Added category - Known Issues
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''Categories:'' [[Category.KnownIssues|+]]
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We are seeing issues with Canon Pro devices not working well on High Sierra.  Every time a user tries to send a print job to a PaperCut monitored print queue it shows the following message: Stopped no pages found! We have been able to reproduce the issue and are still investigating this issue.
to:
We are seeing issues with Canon Pro devices not working well on High Sierra.  Every time a user tries to send a print job to a PaperCut monitored print queue it shows the following message: Stopped no pages found! We have been able to reproduce the issue and are currently investigating it.
September 24, 2018, at 06:40 PM by Priyanka - Added information about Canon Pro devices not working well with High sierra
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14580
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14600
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The [=PayPal=] payment gateway now requires using HTTPS for the IPN URL.
[[#i14580| More info...]]
to:
Canon Pro devices not working well on High Sierra. 
[[#i14600| More info...]]
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(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
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14526
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14580
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In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
to:
The [=PayPal=] payment gateway now requires using HTTPS for the IPN URL.
[[#i14580| More info...]]
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18.2.4
to:
All
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18.2.5
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14525
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14526
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Issue with the built-in database driver causing excessively long connection times to SQL 2016.
[[#i14525| More info...]]
to:
In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
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18.1
(:cell class=unresolved :)
Workaround
to:
18.2.4
(:cell class=resolved :)
Resolved
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to:
18.2.5
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14440
to:
14525
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PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440| More info...]]
to:
Issue with the built-in database driver causing excessively long connection times to SQL 2016.
[[#i14525| More info...]]
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18.2.3
to:
18.1
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Hot-fix available
to:
Workaround
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13625
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14440
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Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
to:
PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440|
More info...]]
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18.0.5
to:
18.2.3
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Open
to:
Hot-fix available
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13923
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13625
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When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923| More info...]]
to:
Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
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Not specific for a certain version
to:
18.0.5
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14295
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13923
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additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295|
More info...]]
to:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923
| More info...]]
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MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
to:
Not specific for a certain version
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14220
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14295
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Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220| More info...]]
to:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295| More info...]]
Changed lines 121-124 from:
MF 18.1.4 \\
NG 18.1.4
(:cell class=resolved
:)
Resolved
to:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
(
:cell class=unresolved :)
Open
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MF 18.2.3 \\
NG 18.2.3



to:



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14161
to:
14220
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The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220|
More info...]]
Changed lines 138-140 from:
MF 18.2.1
(:cell class=unresolved :)
Request new build
to:
MF 18.1.4 \\
NG 18.1.4
(
:cell class=resolved :)
Resolved
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to:
MF 18.2.3 \\
NG 18.2.3



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14091
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14161
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Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091|
More info...]]
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
Changed lines 156-157 from:
MF version 14.x or earlier \\
NG version 14
.x or earlier
to:
MF 18.2.1
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Workaround
to:
Request new build
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MF 18.2.2 \\
NG 18.2.2



to:


Changed line 166 from:
13934
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14091
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An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 171-172 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
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to:
MF 18.2.2 \\
NG 18.2.2



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13687
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13934
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The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
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MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
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Resolved
to:
Workaround
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MF 18.1.2 \\
NG 18.1.2


to:


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13542
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13687
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Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 204-206 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
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18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

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13437
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13542
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User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
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18.0.4
to:
18.0.4 or higher
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Open
to:
Hot-fix available
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to:
18.1.3
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13311
to:
13437
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Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
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Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
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Fixed in Chrome v. 67.0.3396.99
to:
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13231
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13311
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Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 248 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
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v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
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13037
to:
13231
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A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 261-262 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
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v18.0.4\\
(see below for details)

to:
v18.0.3
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to:
13037
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Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 274 from:
v17.3.4
to:
All versions
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Workaround
to:
Resolved
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v18.1.0\\
to:
v18.0.4\\
Deleted line 282:
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13066
to:
12987
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Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
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v18.0 (in channel availability)
to:
v17.3.4
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12935
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13066
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On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 305 from:
All versions
to:
v18.0 (in channel availability)
Changed line 307 from:
Resolved
to:
Workaround
Changed lines 309-311 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

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12935
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PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
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v17.4.3
to:
v17.4.4
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12505
to:
12243
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We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
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(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
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v17.4.3
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12505
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PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
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MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 353-354:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
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to:
12292
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There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 366-367 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
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to:
12290
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You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 376 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 378-380 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 388 from:
11381
to:
12173
Changed lines 390-391 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 393 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 395-396 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 400-401 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
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11058
to:
11381
Changed line 407 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 409-410 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 411-412 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 416-417 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 421 from:
6206
to:
11058
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[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 425-426 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 428-429 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 433-434 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 437 from:
10603
to:
6206
Changed line 439 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 441-442 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 444-445 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 449-450 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 454 from:
10017
to:
10603
Changed line 456 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 458 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 460-461 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 465-466 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 470 from:
9941
to:
10017
Changed line 472 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 474 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 476-477 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 481-482 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 486 from:
9922
to:
9941
Changed line 488 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 490 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 492-493 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 497-498 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 502 from:
9808
to:
9922
Changed line 504 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 506 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 508-509 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 513-514 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 518 from:
8810
to:
9808
Changed lines 520-522 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 524-526 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 528 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 530:
Changed line 532 from:
8815
to:
8810
Changed line 534 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 541 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 543-544:

Changed line 546 from:
7553
to:
8815
Changed line 548 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 550-551 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 555 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 558 from:
7138
to:
7553
Changed lines 560-561 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 562 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 566 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 569 from:
4563
to:
7138
Changed lines 571-572 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 574 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 578 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 581 from:
4562
to:
4563
Changed lines 583-584 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 586 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 590 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 593 from:
4561
to:
4562
Changed lines 595-596 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 598 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 602 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 605 from:
000008
to:
4561
Changed lines 607-608 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 611-612 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 614 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 617 from:
4489
to:
000008
Changed lines 619-620 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 623-624 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 626-637:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 645-660:


[[#i14600]]
\\

\\

\\

!!!14600: Canon Pro devices not working well on High Sierra. 


We are seeing issues with Canon Pro devices not working well on High Sierra.  Every time a user tries to send a print job to a PaperCut monitored print queue it shows the following message: Stopped no pages found! We have been able to reproduce the issue and are still investigating this issue.

Let us know you if you come across this issue via [[https://support.papercut.com]].

Changed line 657 from:
For example, you would see something like [=https://papercut.myorg.edu/rpc/gateway/paypal-wps=], where papercut.myorg.edu is the external hostname of your PaperCut server. If you're using PaperCut’s default HTTPS port 9192, then you would see the port in the IPN URL like the following: [=https://papercut.myorg.edu:9192/rpc/gateway/paypal-wps=].
to:
For example, you would see something like [=https://papercut.myorg.edu/rpc/gateway/paypal-wps=] , where papercut.myorg.edu is the external hostname of your PaperCut server. If you're using PaperCut’s default HTTPS port 9192, then you would see the port in the IPN URL like the following: [=https://papercut.myorg.edu:9192/rpc/gateway/paypal-wps=]
September 18, 2018, at 11:06 PM by TimG - Added extra info to PayPal Secure IPN item
Changed lines 645-657 from:
The Notification URL on the [=PayPal=] merchant account site must use HTTPS. Populate the field with @@''https''://papercut.myorg.edu/rpc/gateway/paypal-wps@@ where @@papercut.myorg.edu@@ is the external hostname of your PaperCut server. If using PaperCut's default HTTPS port 9192, then enter the port in the IPN URL like the following: @@''https''://papercut.myorg.edu:''9192''/rpc/gateway/paypal-wps.@@
to:
The Notification URL on the PayPal account site must now use HTTPS.

For your IPN verification postbacks (the Notificatin URL configured on the PayPal account site), if you are currently using HTTP you'll need to make this adjustment to use HTTPS. There is more information about this from PayPal here:
https://www.paypal.com/sg/webapps/mpp/ipn-verification-https

In order to keep your PayPal Gateway working with PaperCut, you'll need to:

*Log into your PayPal Manager Interface / Merchant Account Site:
*For PayPal Payflow: head into @@Service Settings -> Hosted Checkout Pages -> Set Up -> Silent Post URL@@
* For PayPal Website Payments: head into @@My Account -> Profile -> Instant Payment Notification -> Preferences -> IPN Settings -> Notification URL@@

To ensure that the new [=https://=] url will work, copy the current URL listed there, and paste it into a new browser window, changing http to https to make sure that you can successfully hit the end point. If that works, go ahead and change the URL in your PayPal settings to the new value with [=https://=]

For example, you would see something like [=https://papercut.myorg.edu/rpc/gateway/paypal-wps=], where papercut.myorg.edu is the external hostname of your PaperCut server. If you're using PaperCut’s default HTTPS port 9192, then you would see the port in the IPN URL like the following: [=https://papercut.myorg.edu:9192/rpc/gateway/paypal-wps=].
September 17, 2018, at 09:25 PM by Arturo - Added 14580
Changed line 27 from:
14526
to:
14580
Changed lines 29-30 from:
In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
to:
The [=PayPal=] payment gateway now requires using HTTPS for the IPN URL.
[[#i14580| More info...]]
Changed line 32 from:
18.2.4
to:
All
Changed line 36 from:
18.2.5
to:
Workaround
Changed line 40 from:
14525
to:
14526
Changed lines 42-43 from:
Issue with the built-in database driver causing excessively long connection times to SQL 2016.
[[#i14525| More info...]]
to:
In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
Changed lines 45-47 from:
18.1
(:cell class=unresolved :)
Workaround
to:
18.2.4
(:cell class=resolved :)
Resolved
Changed line 49 from:
to:
18.2.5
Changed line 53 from:
14440
to:
14525
Changed lines 55-56 from:
PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440| More info...]]
to:
Issue with the built-in database driver causing excessively long connection times to SQL 2016.
[[#i14525| More info...]]
Changed line 58 from:
18.2.3
to:
18.1
Changed line 60 from:
Hot-fix available
to:
Workaround
Changed line 66 from:
13625
to:
14440
Changed lines 68-69 from:
Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
to:
PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440|
More info...]]
Changed line 71 from:
18.0.5
to:
18.2.3
Changed line 73 from:
Open
to:
Hot-fix available
Changed line 79 from:
13923
to:
13625
Changed lines 81-82 from:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923| More info...]]
to:
Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
Changed line 83 from:
Not specific for a certain version
to:
18.0.5
Deleted line 87:
Changed line 91 from:
14295
to:
13923
Changed lines 93-94 from:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295|
More info...]]
to:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923
| More info...]]
Changed lines 96-97 from:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
to:
Not specific for a certain version
Deleted lines 101-102:

Changed line 105 from:
14220
to:
14295
Changed lines 107-108 from:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220| More info...]]
to:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295| More info...]]
Changed lines 110-113 from:
MF 18.1.4 \\
NG 18.1.4
(:cell class=resolved
:)
Resolved
to:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
(
:cell class=unresolved :)
Open
Changed lines 115-119 from:
MF 18.2.3 \\
NG 18.2.3



to:



Changed line 122 from:
14161
to:
14220
Changed lines 124-125 from:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220|
More info...]]
Changed lines 127-129 from:
MF 18.2.1
(:cell class=unresolved :)
Request new build
to:
MF 18.1.4 \\
NG 18.1.4
(
:cell class=resolved :)
Resolved
Changed lines 132-134 from:


to:
MF 18.2.3 \\
NG 18.2.3



Changed line 140 from:
14091
to:
14161
Changed lines 142-143 from:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091|
More info...]]
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
Changed lines 145-146 from:
MF version 14.x or earlier \\
NG version 14
.x or earlier
to:
MF 18.2.1
Changed line 147 from:
Workaround
to:
Request new build
Changed lines 149-153 from:
MF 18.2.2 \\
NG 18.2.2



to:


Changed line 155 from:
13934
to:
14091
Changed lines 157-158 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 160-161 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
Changed lines 165-167 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 173 from:
13687
to:
13934
Changed lines 175-176 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
Changed lines 178-179 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 180 from:
Resolved
to:
Workaround
Changed lines 182-185 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 188 from:
13542
to:
13687
Changed lines 190-191 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 193-195 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 198-199 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 205 from:
13437
to:
13542
Changed lines 207-208 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 210 from:
18.0.4
to:
18.0.4 or higher
Changed line 212 from:
Open
to:
Hot-fix available
Changed lines 214-215 from:
to:
18.1.3
Changed line 219 from:
13311
to:
13437
Changed lines 221-222 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 224-226 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 228 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 232 from:
13231
to:
13311
Changed lines 234-235 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 237 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 241 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 245 from:
13037
to:
13231
Changed lines 247-248 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 250-251 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 254-256 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 258 from:
12987
to:
13037
Changed lines 260-261 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 263 from:
v17.3.4
to:
All versions
Changed line 265 from:
Workaround
to:
Resolved
Changed line 267 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 271:
Changed line 273 from:
13066
to:
12987
Changed lines 275-276 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 278 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 289 from:
12935
to:
13066
Changed lines 291-292 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 294 from:
All versions
to:
v18.0 (in channel availability)
Changed line 296 from:
Resolved
to:
Workaround
Changed lines 298-300 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 303:
Changed line 305 from:
12243
to:
12935
Changed lines 307-308 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 314 from:
v17.4.3
to:
v17.4.4
Changed line 318 from:
12505
to:
12243
Changed lines 320-325 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 323-324 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 326:
v17.4.3
Changed line 330 from:
12292
to:
12505
Changed lines 332-337 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 339-342 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 342-343:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 346 from:
12290
to:
12292
Changed lines 348-351 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 355-356 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 360 from:
12173
to:
12290
Changed lines 362-363 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 365 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 367-369 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 377 from:
11381
to:
12173
Changed lines 379-380 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 382 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 384-385 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 389-390 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 394 from:
11058
to:
11381
Changed line 396 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 398-399 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 400-401 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 405-406 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 410 from:
6206
to:
11058
Changed line 412 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 414-415 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 417-418 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 422-423 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 426 from:
10603
to:
6206
Changed line 428 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 430-431 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 433-434 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 438-439 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 443 from:
10017
to:
10603
Changed line 445 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 447 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 449-450 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 454-455 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 459 from:
9941
to:
10017
Changed line 461 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 463 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 465-466 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 470-471 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 475 from:
9922
to:
9941
Changed line 477 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 479 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 481-482 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 486-487 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 491 from:
9808
to:
9922
Changed line 493 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 495 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 497-498 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 502-503 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 507 from:
8810
to:
9808
Changed lines 509-511 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 513-515 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 517 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 519:
Changed line 521 from:
8815
to:
8810
Changed line 523 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 530 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 532-533:

Changed line 535 from:
7553
to:
8815
Changed line 537 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 539-540 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 544 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 547 from:
7138
to:
7553
Changed lines 549-550 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 551 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 555 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 558 from:
4563
to:
7138
Changed lines 560-561 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 563 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 567 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 570 from:
4562
to:
4563
Changed lines 572-573 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 575 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 579 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 582 from:
4561
to:
4562
Changed lines 584-585 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 587 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 591 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 594 from:
000008
to:
4561
Changed lines 596-597 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 600-601 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 603 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 606 from:
4489
to:
000008
Changed lines 608-609 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 612-613 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 615-626:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 634-646:

[[#i14580]]

\\

\\

\\

!!!14580: The [=PayPal=] payment gateway now requires using HTTPS for the IPN URL.

The Notification URL on the [=PayPal=] merchant account site must use HTTPS. Populate the field with @@''https''://papercut.myorg.edu/rpc/gateway/paypal-wps@@ where @@papercut.myorg.edu@@ is the external hostname of your PaperCut server. If using PaperCut's default HTTPS port 9192, then enter the port in the IPN URL like the following: @@''https''://papercut.myorg.edu:''9192''/rpc/gateway/paypal-wps.@@

September 13, 2018, at 07:35 AM by Mel Zouzoulas - updated PC-14526
Deleted line 634:
September 13, 2018, at 07:35 AM by Mel Zouzoulas - updated PC-14526
Added lines 34-35:
Resolved
(:cell :)
Deleted lines 36-37:
(:cell :)
September 13, 2018, at 07:34 AM by Mel Zouzoulas - updated PC-14526
September 13, 2018, at 07:34 AM by Mel Zouzoulas - updated PC-14526
Changed lines 33-34 from:
(:cell class=unresolved :)
Workaround and Hot-fix available
to:
(:cell class=resolved :)
18.2.5
Changed lines 632-633 from:
To resolve this issue, please leave the hardware checks feature enabled but edit the print-provider.conf file following the steps below.
to:
To resolve this issue, upgrade to 18.2.5 which has this fixed.

If you can't upgrade to 18.2.5 right now, you can do the workaround we cover below:

Please
leave the hardware checks feature enabled but edit the print-provider.conf file following the steps below.
Deleted line 642:
There is also a Hot-fix build available which addresses this issue. Please reach out to PaperCut support or your PaperCut Authorized Solutions Center for the Hot-fix version of PaperCut.
September 10, 2018, at 06:51 PM by Aaron Pouliot - Moved PC-14526 back to the top of the list
Changed line 34 from:
Workaround and Hot-fix Available
to:
Workaround and Hot-fix available
September 10, 2018, at 06:51 PM by Aaron Pouliot - Moved PC-14526 back to the top of the list
Changed line 27 from:
14525
to:
14526
Changed lines 29-30 from:
Issue with the built-in database driver causing excessively long connection times to SQL 2016.
[[#i14525| More info...]]
to:
In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
Changed line 32 from:
18.1
to:
18.2.4
Changed line 34 from:
Workaround
to:
Workaround and Hot-fix Available
Changed line 40 from:
14526
to:
14525
Changed lines 42-43 from:
In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
to:
Issue with the built-in database driver causing excessively long connection times to SQL 2016.
[[#i14525| More info...]]
Changed line 45 from:
18.2.4
to:
18.1
Changed lines 622-623 from:
[[#i14525]]
to:
[[#i14526]]
Added lines 630-648:
!!!14526: In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.

To resolve this issue, please leave the hardware checks feature enabled but edit the print-provider.conf file following the steps below.

# On the PaperCut server, browse to [Application-Directory]\Providers\print\win\.
# Open the file print-provider.conf with a text editing program.
# Add the line [@ IsPrintingBasedOnPortMonitor=off @] to the file and save.
# Open Services.msc, find the service "PaperCut Print Provider" and choose Restart for the new configuration to take effect.

There is also a Hot-fix build available which addresses this issue. Please reach out to PaperCut support or your PaperCut Authorized Solutions Center for the Hot-fix version of PaperCut.

[[#i14525]]

\\

\\

\\

Deleted lines 675-690:
[[#i14526]]

\\

\\

\\

!!!14526: In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.

To resolve this issue, please leave the hardware checks feature enabled but edit the print-provider.conf file following the steps below.

# On the PaperCut server, browse to [Application-Directory]\Providers\print\win\.
# Open the file print-provider.conf with a text editing program.
# Add the line [@ IsPrintingBasedOnPortMonitor=off @] to the file and save.
# Open Services.msc, find the service "PaperCut Print Provider" and choose Restart for the new configuration to take effect.
September 07, 2018, at 09:12 PM by Alan Morris - fixed spelling of Application
Changed line 669 from:
# On the PaperCut server, browse to [Appilcation-Directory]\Providers\print\win\.
to:
# On the PaperCut server, browse to [Application-Directory]\Providers\print\win\.
September 06, 2018, at 11:34 PM by Aaron Pouliot - Fixed formatting to be consistent on new issues
Changed line 29 from:
We have seen several tickets come in recently with DB connection times exceeding 6000ms with some organizations using PaperCut and SQL Server 2016. The issue causes a cascade effect as the application opens new connections to perform database tasks. Eventually, the application hits the DB connection limit and appears to crash. Organizations report different symptoms like slow printing, error pages while reaching the application's user web pages, or can't log into the admin console.
to:
Issue with the built-in database driver causing excessively long connection times to SQL 2016.
Changed line 34 from:
Open
to:
Workaround
Changed lines 36-37 from:
Possible workaround available. See [[#i14525| more info]] below.
to:
Changed line 47 from:
Open
to:
Workaround
Changed lines 49-50 from:
Workaround available
to:
Changed line 60 from:
Open
to:
Hot-fix available
Changed line 62 from:
Hot-fix available on request.
to:
Changed lines 630-632 from:
!!!14525: Issues with SQL Server 2016 causing long DB connection times.
to:
!!!14525: Issue with the built-in database driver causing excessively long connection times to SQL 2016.

We have seen several tickets come in recently with DB connection times exceeding 6000ms with some organizations using PaperCut and SQL Server 2016. The issue causes a cascade effect as the application opens new connections to perform database tasks. Eventually, the application hits the DB connection limit and appears to crash. Organizations report different symptoms like slow printing, error pages while reaching the application's user web pages, or can't log into the admin console
.
Changed line 639 from:
#Copy the file @@mssql-jdbc-7.0.0.jre8.jar@@ from the location the files were extracted to, to @@[=<PaperCut MF install dir>\server\lib-ext\=]@@
to:
#Copy the file @@mssql-jdbc-7.0.0.jre8.jar@@ from the location the files were extracted to, to @@[=<PaperCut MF or NG install directory>\server\lib-ext\=]@@
September 06, 2018, at 10:27 PM by Arturo - added 14525
Changed line 27 from:
14526
to:
14525
Changed lines 29-30 from:
In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
to:
We have seen several tickets come in recently with DB connection times exceeding 6000ms with some organizations using PaperCut and SQL Server 2016. The issue causes a cascade effect as the application opens new connections to perform database tasks. Eventually, the application hits the DB connection limit and appears to crash. Organizations report different symptoms like slow printing, error pages while reaching the application's user web pages, or can't log into the admin console.
[[#i14525
| More info...]]
Changed line 32 from:
18.2.4
to:
18.1
Changed lines 36-37 from:
Workaround available
to:
Possible workaround available. See [[#i14525| more info]] below.
Changed line 41 from:
14440
to:
14526
Changed lines 43-44 from:
PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440| More info...]]
to:
In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
Changed line 46 from:
18.2.3
to:
18.2.4
Changed lines 50-51 from:
Hot-fix available on request.
to:
Workaround available
Changed line 55 from:
13625
to:
14440
Changed lines 57-58 from:
Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
to:
PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440|
More info...]]
Changed line 60 from:
18.0.5
to:
18.2.3
Changed line 64 from:
to:
Hot-fix available on request.
Changed line 68 from:
13923
to:
13625
Changed lines 70-71 from:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923| More info...]]
to:
Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
Changed line 72 from:
Not specific for a certain version
to:
18.0.5
Deleted line 76:
Changed line 80 from:
14295
to:
13923
Changed lines 82-83 from:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295|
More info...]]
to:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923
| More info...]]
Changed lines 85-86 from:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
to:
Not specific for a certain version
Deleted lines 90-91:

Changed line 94 from:
14220
to:
14295
Changed lines 96-97 from:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220| More info...]]
to:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295| More info...]]
Changed lines 99-102 from:
MF 18.1.4 \\
NG 18.1.4
(:cell class=resolved
:)
Resolved
to:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
(
:cell class=unresolved :)
Open
Changed lines 104-108 from:
MF 18.2.3 \\
NG 18.2.3



to:



Changed line 111 from:
14161
to:
14220
Changed lines 113-114 from:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220|
More info...]]
Changed lines 116-118 from:
MF 18.2.1
(:cell class=unresolved :)
Request new build
to:
MF 18.1.4 \\
NG 18.1.4
(
:cell class=resolved :)
Resolved
Changed lines 121-123 from:


to:
MF 18.2.3 \\
NG 18.2.3



Changed line 129 from:
14091
to:
14161
Changed lines 131-132 from:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091|
More info...]]
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
Changed lines 134-135 from:
MF version 14.x or earlier \\
NG version 14
.x or earlier
to:
MF 18.2.1
Changed line 136 from:
Workaround
to:
Request new build
Changed lines 138-142 from:
MF 18.2.2 \\
NG 18.2.2



to:


Changed line 144 from:
13934
to:
14091
Changed lines 146-147 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 149-150 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
Changed lines 154-156 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 162 from:
13687
to:
13934
Changed lines 164-165 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
Changed lines 167-168 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 169 from:
Resolved
to:
Workaround
Changed lines 171-174 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 177 from:
13542
to:
13687
Changed lines 179-180 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 182-184 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 187-188 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 194 from:
13437
to:
13542
Changed lines 196-197 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 199 from:
18.0.4
to:
18.0.4 or higher
Changed line 201 from:
Open
to:
Hot-fix available
Changed lines 203-204 from:
to:
18.1.3
Changed line 208 from:
13311
to:
13437
Changed lines 210-211 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 213-215 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 217 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 221 from:
13231
to:
13311
Changed lines 223-224 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 226 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 230 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 234 from:
13037
to:
13231
Changed lines 236-237 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 239-240 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 243-245 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 247 from:
12987
to:
13037
Changed lines 249-250 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 252 from:
v17.3.4
to:
All versions
Changed line 254 from:
Workaround
to:
Resolved
Changed line 256 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 260:
Changed line 262 from:
13066
to:
12987
Changed lines 264-265 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 267 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 278 from:
12935
to:
13066
Changed lines 280-281 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 283 from:
All versions
to:
v18.0 (in channel availability)
Changed line 285 from:
Resolved
to:
Workaround
Changed lines 287-289 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 292:
Changed line 294 from:
12243
to:
12935
Changed lines 296-297 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 303 from:
v17.4.3
to:
v17.4.4
Changed line 307 from:
12505
to:
12243
Changed lines 309-314 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 312-313 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 315:
v17.4.3
Changed line 319 from:
12292
to:
12505
Changed lines 321-326 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 328-331 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 331-332:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 335 from:
12290
to:
12292
Changed lines 337-340 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 344-345 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 349 from:
12173
to:
12290
Changed lines 351-352 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 354 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 356-358 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 366 from:
11381
to:
12173
Changed lines 368-369 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 371 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 373-374 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 378-379 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 383 from:
11058
to:
11381
Changed line 385 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 387-388 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 389-390 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 394-395 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 399 from:
6206
to:
11058
Changed line 401 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 403-404 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 406-407 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 411-412 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 415 from:
10603
to:
6206
Changed line 417 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 419-420 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 422-423 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 427-428 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 432 from:
10017
to:
10603
Changed line 434 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 436 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 438-439 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 443-444 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 448 from:
9941
to:
10017
Changed line 450 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 452 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 454-455 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 459-460 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 464 from:
9922
to:
9941
Changed line 466 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 468 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 470-471 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 475-476 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 480 from:
9808
to:
9922
Changed line 482 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 484 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 486-487 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 491-492 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 496 from:
8810
to:
9808
Changed lines 498-500 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 502-504 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 506 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 508:
Changed line 510 from:
8815
to:
8810
Changed line 512 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 519 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 521-522:

Changed line 524 from:
7553
to:
8815
Changed line 526 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 528-529 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 533 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 536 from:
7138
to:
7553
Changed lines 538-539 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 540 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 544 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 547 from:
4563
to:
7138
Changed lines 549-550 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 552 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 556 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 559 from:
4562
to:
4563
Changed lines 561-562 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 564 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 568 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 571 from:
4561
to:
4562
Changed lines 573-574 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 576 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 580 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 583 from:
000008
to:
4561
Changed lines 585-586 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 589-590 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 592 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 595 from:
4489
to:
000008
Changed lines 597-598 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 601-602 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 604-615:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 623-655:

[[#i14525]]

\\

\\

\\

!!!14525: Issues with SQL Server 2016 causing long DB connection times.

Organizations have found dropping back to SQL Server 2012 generally solves the problem, however, we also have instructions to use Microsoft's own SQL driver which claims to be much faster than our current Java driver.

To add the MS driver into PaperCut please follow these instructions.
#Download the latest version of Microsoft's JDBC driver for SQL Server (@@sqljdbc_7.0.0.0_enu.exe@@) from this link: https://www.microsoft.com/en-us/download/confirmation.aspx?id=57175
#Run @@sqljdbc_7.0.0.0_enu.exe@@ to extract the files.
#Copy the file @@mssql-jdbc-7.0.0.jre8.jar@@ from the location the files were extracted to, to @@[=<PaperCut MF install dir>\server\lib-ext\=]@@
#Comment out your current SQL entries (these will form your backup plan)
#Copy the following entries into the server.properties file and modify to point to your SQL server:
@@[=database.type=SQLServer=]@@\\
@@[=database.driver=com.microsoft.sqlserver.jdbc.SQLServerDriver=]@@\\
@@[=database.url=jdbc:sqlserver://<serverName>:<portNumber>;databaseName=<databasename>;socketTimeout=600000=]@@\\
@@[=database.username=<user name>=]@@\\
@@[=database.password=<password>=]@@

If the connection requires additional properties (not expected, based on what we know), they can be found here: https://docs.microsoft.com/en-us/sql/connect/jdbc/setting-the-connection-properties?view=sql-server-2017

All things going well, you should have a connection to the database and be ready to test the connection time:
#Ensure you have turned on [[https://www.papercut.com/kb/Main/HowToEnableDebugInNG |debug logging mode]].
#Wait a few minutes.
#Open the server.log file (in @@[app-path]/server/logs/@@).
#Search for @@[=DatabaseHealthChecker=]@@
#Look for @@Connect duration:@@.  The value should be well under 6000ms, like, 20 to 200ms.
September 06, 2018, at 09:30 PM by Aaron Pouliot - Added known issue PC-14526
Deleted line 23:
Changed line 27 from:
14440
to:
14526
Changed lines 29-30 from:
PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440| More info...]]
to:
In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.
[[#i14526| More info...]]
Changed line 32 from:
18.2.3
to:
18.2.4
Changed lines 36-37 from:
Hot-fix available on request.
to:
Workaround available
Changed line 41 from:
13625
to:
14440
Changed lines 43-44 from:
Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
to:
PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440|
More info...]]
Changed line 46 from:
18.0.5
to:
18.2.3
Changed line 50 from:
to:
Hot-fix available on request.
Changed line 54 from:
13923
to:
13625
Changed lines 56-57 from:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923| More info...]]
to:
Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
Changed line 58 from:
Not specific for a certain version
to:
18.0.5
Deleted line 62:
Changed line 66 from:
14295
to:
13923
Changed lines 68-69 from:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295|
More info...]]
to:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923
| More info...]]
Changed lines 71-72 from:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
to:
Not specific for a certain version
Deleted lines 76-77:

Changed line 80 from:
14220
to:
14295
Changed lines 82-83 from:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220| More info...]]
to:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295| More info...]]
Changed lines 85-88 from:
MF 18.1.4 \\
NG 18.1.4
(:cell class=resolved
:)
Resolved
to:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
(
:cell class=unresolved :)
Open
Changed lines 90-94 from:
MF 18.2.3 \\
NG 18.2.3



to:



Changed line 97 from:
14161
to:
14220
Changed lines 99-100 from:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220|
More info...]]
Changed lines 102-104 from:
MF 18.2.1
(:cell class=unresolved :)
Request new build
to:
MF 18.1.4 \\
NG 18.1.4
(
:cell class=resolved :)
Resolved
Changed lines 107-109 from:


to:
MF 18.2.3 \\
NG 18.2.3



Changed line 115 from:
14091
to:
14161
Changed lines 117-118 from:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091|
More info...]]
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
Changed lines 120-121 from:
MF version 14.x or earlier \\
NG version 14
.x or earlier
to:
MF 18.2.1
Changed line 122 from:
Workaround
to:
Request new build
Changed lines 124-128 from:
MF 18.2.2 \\
NG 18.2.2



to:


Changed line 130 from:
13934
to:
14091
Changed lines 132-133 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 135-136 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
Changed lines 140-142 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 148 from:
13687
to:
13934
Changed lines 150-151 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
Changed lines 153-154 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 155 from:
Resolved
to:
Workaround
Changed lines 157-160 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 163 from:
13542
to:
13687
Changed lines 165-166 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 168-170 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 173-174 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 180 from:
13437
to:
13542
Changed lines 182-183 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 185 from:
18.0.4
to:
18.0.4 or higher
Changed line 187 from:
Open
to:
Hot-fix available
Changed lines 189-190 from:
to:
18.1.3
Changed line 194 from:
13311
to:
13437
Changed lines 196-197 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 199-201 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 203 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 207 from:
13231
to:
13311
Changed lines 209-210 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 212 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 216 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 220 from:
13037
to:
13231
Changed lines 222-223 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 225-226 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 229-231 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 233 from:
12987
to:
13037
Changed lines 235-236 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 238 from:
v17.3.4
to:
All versions
Changed line 240 from:
Workaround
to:
Resolved
Changed line 242 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 246:
Changed line 248 from:
13066
to:
12987
Changed lines 250-251 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 253 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 264 from:
12935
to:
13066
Changed lines 266-267 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 269 from:
All versions
to:
v18.0 (in channel availability)
Changed line 271 from:
Resolved
to:
Workaround
Changed lines 273-275 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 278:
Changed line 280 from:
12243
to:
12935
Changed lines 282-283 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 289 from:
v17.4.3
to:
v17.4.4
Changed line 293 from:
12505
to:
12243
Changed lines 295-300 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 298-299 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 301:
v17.4.3
Changed line 305 from:
12292
to:
12505
Changed lines 307-312 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 314-317 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 317-318:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 321 from:
12290
to:
12292
Changed lines 323-326 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 330-331 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 335 from:
12173
to:
12290
Changed lines 337-338 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 340 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 342-344 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 352 from:
11381
to:
12173
Changed lines 354-355 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 357 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 359-360 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 364-365 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 369 from:
11058
to:
11381
Changed line 371 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 373-374 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 375-376 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 380-381 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 385 from:
6206
to:
11058
Changed line 387 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 389-390 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 392-393 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 397-398 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 401 from:
10603
to:
6206
Changed line 403 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 405-406 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 408-409 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 413-414 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 418 from:
10017
to:
10603
Changed line 420 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 422 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 424-425 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 429-430 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 434 from:
9941
to:
10017
Changed line 436 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 438 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 440-441 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 445-446 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 450 from:
9922
to:
9941
Changed line 452 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 454 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 456-457 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 461-462 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 466 from:
9808
to:
9922
Changed line 468 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 470 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 472-473 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 477-478 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 482 from:
8810
to:
9808
Changed lines 484-486 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 488-490 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 492 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 494:
Changed line 496 from:
8815
to:
8810
Changed line 498 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 505 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 507-508:

Changed line 510 from:
7553
to:
8815
Changed line 512 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 514-515 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 519 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 522 from:
7138
to:
7553
Changed lines 524-525 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 526 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 530 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 533 from:
4563
to:
7138
Changed lines 535-536 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 538 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 542 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 545 from:
4562
to:
4563
Changed lines 547-548 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 550 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 554 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 557 from:
4561
to:
4562
Changed lines 559-560 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 562 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 566 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 569 from:
000008
to:
4561
Changed lines 571-572 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 575-576 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 578 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 581 from:
4489
to:
000008
Changed lines 583-584 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 587-588 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 590-601:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 610-625:
[[#i14526]]

\\

\\

\\

!!!14526: In PaperCut version 18.2.4 the Print Provider may crash when Hardware Page Checks are enabled.

To resolve this issue, please leave the hardware checks feature enabled but edit the print-provider.conf file following the steps below.

# On the PaperCut server, browse to [Appilcation-Directory]\Providers\print\win\.
# Open the file print-provider.conf with a text editing program.
# Add the line [@ IsPrintingBasedOnPortMonitor=off @] to the file and save.
# Open Services.msc, find the service "PaperCut Print Provider" and choose Restart for the new configuration to take effect.
Changed lines 613-614 from:
[[#13625]]
to:
[[#i13625]]
Added line 616:
Added line 618:
Added line 620:
August 28, 2018, at 12:02 AM by Priyanka - Added information about Regex not being applied when syncing primary/secondary card numbers
Changed line 41 from:
13923
to:
13625
Changed lines 43-44 from:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923| More info...]]
to:
Value of Regex is not saved when syncing primary/secondary card numbers from the sync source (i.e. AD, LDAP)  under Options -> User/Group sync. [[#i13625| More info...]]
Changed line 45 from:
Not specific for a certain version
to:
18.0.5
Deleted line 49:
Changed line 53 from:
14295
to:
13923
Changed lines 55-56 from:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295|
More info...]]
to:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923
| More info...]]
Changed lines 58-59 from:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
to:
Not specific for a certain version
Deleted lines 63-64:

Changed line 67 from:
14220
to:
14295
Changed lines 69-70 from:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220| More info...]]
to:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295| More info...]]
Changed lines 72-75 from:
MF 18.1.4 \\
NG 18.1.4
(:cell class=resolved
:)
Resolved
to:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
(
:cell class=unresolved :)
Open
Changed lines 77-81 from:
MF 18.2.3 \\
NG 18.2.3



to:



Changed line 84 from:
14161
to:
14220
Changed lines 86-87 from:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220|
More info...]]
Changed lines 89-91 from:
MF 18.2.1
(:cell class=unresolved :)
Request new build
to:
MF 18.1.4 \\
NG 18.1.4
(
:cell class=resolved :)
Resolved
Changed lines 94-96 from:


to:
MF 18.2.3 \\
NG 18.2.3



Changed line 102 from:
14091
to:
14161
Changed lines 104-105 from:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091|
More info...]]
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
Changed lines 107-108 from:
MF version 14.x or earlier \\
NG version 14
.x or earlier
to:
MF 18.2.1
Changed line 109 from:
Workaround
to:
Request new build
Changed lines 111-115 from:
MF 18.2.2 \\
NG 18.2.2



to:


Changed line 117 from:
13934
to:
14091
Changed lines 119-120 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 122-123 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
Changed lines 127-129 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 135 from:
13687
to:
13934
Changed lines 137-138 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
Changed lines 140-141 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 142 from:
Resolved
to:
Workaround
Changed lines 144-147 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 150 from:
13542
to:
13687
Changed lines 152-153 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 155-157 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 160-161 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 167 from:
13437
to:
13542
Changed lines 169-170 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 172 from:
18.0.4
to:
18.0.4 or higher
Changed line 174 from:
Open
to:
Hot-fix available
Changed lines 176-177 from:
to:
18.1.3
Changed line 181 from:
13311
to:
13437
Changed lines 183-184 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 186-188 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 190 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 194 from:
13231
to:
13311
Changed lines 196-197 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 199 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 203 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 207 from:
13037
to:
13231
Changed lines 209-210 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 212-213 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 216-218 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 220 from:
12987
to:
13037
Changed lines 222-223 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 225 from:
v17.3.4
to:
All versions
Changed line 227 from:
Workaround
to:
Resolved
Changed line 229 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 233:
Changed line 235 from:
13066
to:
12987
Changed lines 237-238 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 240 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 251 from:
12935
to:
13066
Changed lines 253-254 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 256 from:
All versions
to:
v18.0 (in channel availability)
Changed line 258 from:
Resolved
to:
Workaround
Changed lines 260-262 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 265:
Changed line 267 from:
12243
to:
12935
Changed lines 269-270 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 276 from:
v17.4.3
to:
v17.4.4
Changed line 280 from:
12505
to:
12243
Changed lines 282-287 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 285-286 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 288:
v17.4.3
Changed line 292 from:
12292
to:
12505
Changed lines 294-299 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 301-304 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 304-305:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 308 from:
12290
to:
12292
Changed lines 310-313 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 317-318 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 322 from:
12173
to:
12290
Changed lines 324-325 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 327 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 329-331 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 339 from:
11381
to:
12173
Changed lines 341-342 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 344 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 346-347 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 351-352 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 356 from:
11058
to:
11381
Changed line 358 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 360-361 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 362-363 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 367-368 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 372 from:
6206
to:
11058
Changed line 374 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 376-377 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 379-380 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 384-385 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 388 from:
10603
to:
6206
Changed line 390 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 392-393 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 395-396 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 400-401 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 405 from:
10017
to:
10603
Changed line 407 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 409 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 411-412 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 416-417 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 421 from:
9941
to:
10017
Changed line 423 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 425 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 427-428 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 432-433 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 437 from:
9922
to:
9941
Changed line 439 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 441 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 443-444 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 448-449 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 453 from:
9808
to:
9922
Changed line 455 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 457 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 459-460 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 464-465 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 469 from:
8810
to:
9808
Changed lines 471-473 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 475-477 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 479 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 481:
Changed line 483 from:
8815
to:
8810
Changed line 485 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 492 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 494-495:

Changed line 497 from:
7553
to:
8815
Changed line 499 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 501-502 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 506 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 509 from:
7138
to:
7553
Changed lines 511-512 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 513 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 517 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 520 from:
4563
to:
7138
Changed lines 522-523 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 525 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 529 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 532 from:
4562
to:
4563
Changed lines 534-535 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 537 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 541 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 544 from:
4561
to:
4562
Changed lines 546-547 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 549 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 553 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 556 from:
000008
to:
4561
Changed lines 558-559 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 562-563 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 565 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 568 from:
4489
to:
000008
Changed lines 570-571 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 574-575 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 577-588:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Changed lines 613-614 from:
[[#i13923]]
to:
[[#13625]]
Deleted line 615:
Deleted line 616:
Changed lines 618-619 from:

!!!12923: When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
to:
!!!13625: PaperCut NG/MF does not save the regex when synching Primary/Secondary numbers.

As a workaround, you can use the following config keys to update the regex for Primary and Secondary Sync source.

@@user-source.card-id-regex@@ (For Primary sync source)
@@user-source.2.card-id-regex  @@ (For Secondary sync source)

These config keys can be updated via Options -> Config Editor.


[[#i13923]]

\\

\\

\\

!!!13923
: When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
August 27, 2018, at 01:49 AM by jamesv - Added a known issue 14440
Deleted line 24:
Changed line 28 from:
13923
to:
14440
Changed lines 30-31 from:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923
| More info...]]
to:
PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.
[[#i14440|
More info...]]
Changed line 33 from:
Not specific for a certain version
to:
18.2.3
Changed lines 37-38 from:

to:
Hot-fix available on request.
Changed line 41 from:
14295
to:
13923
Changed lines 43-44 from:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295|
More info...]]
to:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923
| More info...]]
Changed lines 46-47 from:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
to:
Not specific for a certain version
Deleted lines 51-52:

Changed line 55 from:
14220
to:
14295
Changed lines 57-58 from:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220| More info...]]
to:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295| More info...]]
Changed lines 60-63 from:
MF 18.1.4 \\
NG 18.1.4
(:cell class=resolved
:)
Resolved
to:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
(
:cell class=unresolved :)
Open
Changed lines 65-69 from:
MF 18.2.3 \\
NG 18.2.3



to:



Changed line 72 from:
14161
to:
14220
Changed lines 74-75 from:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220|
More info...]]
Changed lines 77-79 from:
MF 18.2.1
(:cell class=unresolved :)
Request new build
to:
MF 18.1.4 \\
NG 18.1.4
(
:cell class=resolved :)
Resolved
Changed lines 82-84 from:


to:
MF 18.2.3 \\
NG 18.2.3



Changed line 90 from:
14091
to:
14161
Changed lines 92-93 from:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091|
More info...]]
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
Changed lines 95-96 from:
MF version 14.x or earlier \\
NG version 14
.x or earlier
to:
MF 18.2.1
Changed line 97 from:
Workaround
to:
Request new build
Changed lines 99-103 from:
MF 18.2.2 \\
NG 18.2.2



to:


Changed line 105 from:
13934
to:
14091
Changed lines 107-108 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 110-111 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
Changed lines 115-117 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 123 from:
13687
to:
13934
Changed lines 125-126 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
Changed lines 128-129 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 130 from:
Resolved
to:
Workaround
Changed lines 132-135 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 138 from:
13542
to:
13687
Changed lines 140-141 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 143-145 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 148-149 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 155 from:
13437
to:
13542
Changed lines 157-158 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 160 from:
18.0.4
to:
18.0.4 or higher
Changed line 162 from:
Open
to:
Hot-fix available
Changed lines 164-165 from:
to:
18.1.3
Changed line 169 from:
13311
to:
13437
Changed lines 171-172 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 174-176 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 178 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 182 from:
13231
to:
13311
Changed lines 184-185 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 187 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 191 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 195 from:
13037
to:
13231
Changed lines 197-198 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 200-201 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 204-206 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 208 from:
12987
to:
13037
Changed lines 210-211 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 213 from:
v17.3.4
to:
All versions
Changed line 215 from:
Workaround
to:
Resolved
Changed line 217 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 221:
Changed line 223 from:
13066
to:
12987
Changed lines 225-226 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 228 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 239 from:
12935
to:
13066
Changed lines 241-242 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 244 from:
All versions
to:
v18.0 (in channel availability)
Changed line 246 from:
Resolved
to:
Workaround
Changed lines 248-250 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 253:
Changed line 255 from:
12243
to:
12935
Changed lines 257-258 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 264 from:
v17.4.3
to:
v17.4.4
Changed line 268 from:
12505
to:
12243
Changed lines 270-275 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 273-274 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 276:
v17.4.3
Changed line 280 from:
12292
to:
12505
Changed lines 282-287 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 289-292 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 292-293:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 296 from:
12290
to:
12292
Changed lines 298-301 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 305-306 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 310 from:
12173
to:
12290
Changed lines 312-313 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 315 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 317-319 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 327 from:
11381
to:
12173
Changed lines 329-330 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 332 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 334-335 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 339-340 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 344 from:
11058
to:
11381
Changed line 346 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 348-349 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 350-351 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 355-356 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 360 from:
6206
to:
11058
Changed line 362 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 364-365 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 367-368 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 372-373 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 376 from:
10603
to:
6206
Changed line 378 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 380-381 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 383-384 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 388-389 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 393 from:
10017
to:
10603
Changed line 395 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 397 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 399-400 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 404-405 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 409 from:
9941
to:
10017
Changed line 411 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 413 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 415-416 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 420-421 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 425 from:
9922
to:
9941
Changed line 427 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 429 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 431-432 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 436-437 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 441 from:
9808
to:
9922
Changed line 443 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 445 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 447-448 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 452-453 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 457 from:
8810
to:
9808
Changed lines 459-461 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 463-465 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 467 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 469:
Changed line 471 from:
8815
to:
8810
Changed line 473 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 480 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 482-483:

Changed line 485 from:
7553
to:
8815
Changed line 487 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 489-490 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 494 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 497 from:
7138
to:
7553
Changed lines 499-500 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 501 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 505 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 508 from:
4563
to:
7138
Changed lines 510-511 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 513 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 517 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 520 from:
4562
to:
4563
Changed lines 522-523 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 525 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 529 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 532 from:
4561
to:
4562
Changed lines 534-535 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 537 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 541 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 544 from:
000008
to:
4561
Changed lines 546-547 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 550-551 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 553 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 556 from:
4489
to:
000008
Changed lines 558-559 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 562-563 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 565-576:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 586-599:
[[#i14440]]

\\

\\

\\

!!!14440: PaperCut NG/MF 18.2.3 for iPrint does not work on anything other than OES 2018.

To resolve this problem, please reach out to PaperCut Support where we will provide you with a hot-fix build.
Via [[https://support.papercut.com]].

\\
Changed line 67 from:
(:cell class=unresolved :)
to:
(:cell class=resolved :)
August 22, 2018, at 04:26 AM by peterf - PC-14220 now resolved.
Changed line 68 from:
Open
to:
Resolved
Changed lines 70-71 from:
MF 18.2.2 \\
NG 18.2.2
to:
MF 18.2.3 \\
NG 18.2.3
August 20, 2018, at 06:59 AM by Mel Zouzoulas - Added PC-13923
Changed lines 586-589 from:
\\ 1) Stop the PaperCut Application server service.
\\ 2) Delete all files under where PaperCut is installed [app-path]\PaperCut MF\server\tmp directory
\\ 3) Move all mapdb files under [app-path]\PaperCut MF\server\data\internal to a different directory.
\\ 4) Restart the PaperCut server after checking the above.
to:
-> 1) Stop the PaperCut Application server service.
-> 2) Delete all files under where PaperCut is installed [app-path]\PaperCut MF\server\tmp directory
-> 3) Move all mapdb files under [app-path]\PaperCut MF\server\data\internal to a different directory.
-> 4) Restart the PaperCut server after checking the above.
August 20, 2018, at 06:58 AM by Mel Zouzoulas - Added PC-13923
Changed lines 586-590 from:
1) Stop the PaperCut Application server service.
2) Delete all files under where PaperCut is installed [app-path]\PaperCut MF\server\tmp directory
3) Move all mapdb files under [app-path]\PaperCut MF\server\data\internal to a different directory.
4) Restart the PaperCut server after checking the above.
to:
\\ 1) Stop the PaperCut Application server service.
\\ 2) Delete all files under where PaperCut is installed [app-path]\PaperCut MF\server\tmp directory
\\ 3) Move all mapdb files under [app-path]\PaperCut MF\server\data\internal to a different directory.
\\ 4) Restart the PaperCut server after checking the above.
Deleted lines 591-592:
\\
August 20, 2018, at 06:52 AM by Mel Zouzoulas - Added PC-13923
Added line 25:
Changed line 29 from:
14295
to:
13923
Changed lines 31-32 from:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295|
More info...]]
to:
When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".
[[#i13923
| More info...]]
Changed lines 34-35 from:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
to:
Not specific for a certain version
Deleted lines 39-40:

Changed line 43 from:
14220
to:
14295
Changed lines 45-46 from:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220| More info...]]
to:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295| More info...]]
Changed lines 48-49 from:
MF 18.1.4 \\
NG 18.1.4
to:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
Changed lines 53-57 from:
MF 18.2.2 \\
NG 18.2.2



to:



Changed line 60 from:
14161
to:
14220
Changed lines 62-63 from:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220|
More info...]]
Changed lines 65-66 from:
MF 18.2.1
to:
MF 18.1.4 \\
NG 18.1.4
Changed line 68 from:
Request new build
to:
Open
Changed lines 70-72 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 78 from:
14091
to:
14161
Changed lines 80-81 from:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091|
More info...]]
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
Changed lines 83-84 from:
MF version 14.x or earlier \\
NG version 14
.x or earlier
to:
MF 18.2.1
Changed line 85 from:
Workaround
to:
Request new build
Changed lines 87-91 from:
MF 18.2.2 \\
NG 18.2.2



to:


Changed line 93 from:
13934
to:
14091
Changed lines 95-96 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 98-99 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
Changed lines 103-105 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 111 from:
13687
to:
13934
Changed lines 113-114 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
Changed lines 116-117 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 118 from:
Resolved
to:
Workaround
Changed lines 120-123 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 126 from:
13542
to:
13687
Changed lines 128-129 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 131-133 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 136-137 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 143 from:
13437
to:
13542
Changed lines 145-146 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 148 from:
18.0.4
to:
18.0.4 or higher
Changed line 150 from:
Open
to:
Hot-fix available
Changed lines 152-153 from:
to:
18.1.3
Changed line 157 from:
13311
to:
13437
Changed lines 159-160 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 162-164 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 166 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 170 from:
13231
to:
13311
Changed lines 172-173 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 175 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 179 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 183 from:
13037
to:
13231
Changed lines 185-186 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 188-189 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 192-194 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 196 from:
12987
to:
13037
Changed lines 198-199 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 201 from:
v17.3.4
to:
All versions
Changed line 203 from:
Workaround
to:
Resolved
Changed line 205 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 209:
Changed line 211 from:
13066
to:
12987
Changed lines 213-214 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 216 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 227 from:
12935
to:
13066
Changed lines 229-230 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 232 from:
All versions
to:
v18.0 (in channel availability)
Changed line 234 from:
Resolved
to:
Workaround
Changed lines 236-238 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 241:
Changed line 243 from:
12243
to:
12935
Changed lines 245-246 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 252 from:
v17.4.3
to:
v17.4.4
Changed line 256 from:
12505
to:
12243
Changed lines 258-263 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 261-262 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 264:
v17.4.3
Changed line 268 from:
12292
to:
12505
Changed lines 270-275 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 277-280 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 280-281:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 284 from:
12290
to:
12292
Changed lines 286-289 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 293-294 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 298 from:
12173
to:
12290
Changed lines 300-301 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 303 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 305-307 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 315 from:
11381
to:
12173
Changed lines 317-318 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 320 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 322-323 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 327-328 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 332 from:
11058
to:
11381
Changed line 334 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 336-337 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 338-339 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 343-344 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 348 from:
6206
to:
11058
Changed line 350 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 352-353 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 355-356 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 360-361 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 364 from:
10603
to:
6206
Changed line 366 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 368-369 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 371-372 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 376-377 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 381 from:
10017
to:
10603
Changed line 383 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 385 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 387-388 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 392-393 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 397 from:
9941
to:
10017
Changed line 399 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 401 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 403-404 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 408-409 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 413 from:
9922
to:
9941
Changed line 415 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 417 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 419-420 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 424-425 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 429 from:
9808
to:
9922
Changed line 431 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 433 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 435-436 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 440-441 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 445 from:
8810
to:
9808
Changed lines 447-449 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 451-453 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 455 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 457:
Changed line 459 from:
8815
to:
8810
Changed line 461 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 468 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 470-471:

Changed line 473 from:
7553
to:
8815
Changed line 475 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 477-478 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 482 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 485 from:
7138
to:
7553
Changed lines 487-488 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 489 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 493 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 496 from:
4563
to:
7138
Changed lines 498-499 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 501 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 505 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 508 from:
4562
to:
4563
Changed lines 510-511 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 513 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 517 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 520 from:
4561
to:
4562
Changed lines 522-523 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 525 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 529 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 532 from:
000008
to:
4561
Changed lines 534-535 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 538-539 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 541 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 544 from:
4489
to:
000008
Changed lines 546-547 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 550-551 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 553-564:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 572-594:



[[#i13923]]

\\

\\

\\

!!!12923: When trying to access the PaperCut Admin console, the following message is shown "An error occurred starting the PaperCut MF application server service ".

If you see a white background where it first states “An error occurred starting the PaperCut MF application server service.”. On that page, search for the words “mapdb”. If you see it mentioned on that page, try the following steps:
1) Stop the PaperCut Application server service.
2) Delete all files under where PaperCut is installed [app-path]\PaperCut MF\server\tmp directory
3) Move all mapdb files under [app-path]\PaperCut MF\server\data\internal to a different directory.
4) Restart the PaperCut server after checking the above.

Let us know you if you come across this issue via [[https://support.papercut.com]].
\\

\\
August 07, 2018, at 05:49 PM by 207.173.252.92 - Added new Known Issue regarding additional-groups.txt
Changed line 28 from:
14220
to:
14295
Changed lines 30-31 from:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220| More info...]]
to:
additional-groups.txt file no longer includes internal users when performing sync.
[[#i14295| More info...]]
Changed lines 33-34 from:
MF 18.1.4 \\
NG 18.1.4
to:
MF version 18.2.0 or higher \\
NG version 18.2.0 or higher
Changed lines 38-42 from:
MF 18.2.2 \\
NG 18.2.2



to:



Changed line 45 from:
14161
to:
14220
Changed lines 47-48 from:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
[[#i14220|
More info...]]
Changed lines 50-51 from:
MF 18.2.1
to:
MF 18.1.4 \\
NG 18.1.4
Changed line 53 from:
Request new build
to:
Open
Changed lines 55-57 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 63 from:
14091
to:
14161
Changed lines 65-66 from:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091|
More info...]]
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
[[#i14161
| More info...]]
Changed lines 68-69 from:
MF version 14.x or earlier \\
NG version 14
.x or earlier
to:
MF 18.2.1
Changed line 70 from:
Workaround
to:
Request new build
Changed lines 72-76 from:
MF 18.2.2 \\
NG 18.2.2



to:


Changed line 78 from:
13934
to:
14091
Changed lines 80-81 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 83-84 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
Changed lines 88-90 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 96 from:
13687
to:
13934
Changed lines 98-99 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
Changed lines 101-102 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 103 from:
Resolved
to:
Workaround
Changed lines 105-108 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 111 from:
13542
to:
13687
Changed lines 113-114 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 116-118 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 121-122 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 128 from:
13437
to:
13542
Changed lines 130-131 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 133 from:
18.0.4
to:
18.0.4 or higher
Changed line 135 from:
Open
to:
Hot-fix available
Changed lines 137-138 from:
to:
18.1.3
Changed line 142 from:
13311
to:
13437
Changed lines 144-145 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 147-149 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 151 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 155 from:
13231
to:
13311
Changed lines 157-158 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 160 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 164 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 168 from:
13037
to:
13231
Changed lines 170-171 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 173-174 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 177-179 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 181 from:
12987
to:
13037
Changed lines 183-184 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 186 from:
v17.3.4
to:
All versions
Changed line 188 from:
Workaround
to:
Resolved
Changed line 190 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 194:
Changed line 196 from:
13066
to:
12987
Changed lines 198-199 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 201 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 212 from:
12935
to:
13066
Changed lines 214-215 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 217 from:
All versions
to:
v18.0 (in channel availability)
Changed line 219 from:
Resolved
to:
Workaround
Changed lines 221-223 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 226:
Changed line 228 from:
12243
to:
12935
Changed lines 230-231 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 237 from:
v17.4.3
to:
v17.4.4
Changed line 241 from:
12505
to:
12243
Changed lines 243-248 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 246-247 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 249:
v17.4.3
Changed line 253 from:
12292
to:
12505
Changed lines 255-260 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 262-265 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 265-266:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 269 from:
12290
to:
12292
Changed lines 271-274 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 278-279 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 283 from:
12173
to:
12290
Changed lines 285-286 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 288 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 290-292 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 300 from:
11381
to:
12173
Changed lines 302-303 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 305 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 307-308 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 312-313 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 317 from:
11058
to:
11381
Changed line 319 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 321-322 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 323-324 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 328-329 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 333 from:
6206
to:
11058
Changed line 335 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 337-338 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 340-341 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 345-346 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 349 from:
10603
to:
6206
Changed line 351 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 353-354 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 356-357 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 361-362 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 366 from:
10017
to:
10603
Changed line 368 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 370 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 372-373 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 377-378 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 382 from:
9941
to:
10017
Changed line 384 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 386 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 388-389 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 393-394 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 398 from:
9922
to:
9941
Changed line 400 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 402 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 404-405 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 409-410 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 414 from:
9808
to:
9922
Changed line 416 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 418 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 420-421 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 425-426 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 430 from:
8810
to:
9808
Changed lines 432-434 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 436-438 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 440 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 442:
Changed line 444 from:
8815
to:
8810
Changed line 446 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 453 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 455-456:

Changed line 458 from:
7553
to:
8815
Changed line 460 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 462-463 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 467 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 470 from:
7138
to:
7553
Changed lines 472-473 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 474 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 478 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 481 from:
4563
to:
7138
Changed lines 483-484 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 486 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 490 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 493 from:
4562
to:
4563
Changed lines 495-496 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 498 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 502 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 505 from:
4561
to:
4562
Changed lines 507-508 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 510 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 514 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 517 from:
000008
to:
4561
Changed lines 519-520 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 523-524 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 526 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 529 from:
4489
to:
000008
Changed lines 531-532 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 535-536 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 538-549:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 558-574:

[[#i14295]]

\\

\\

\\

!!!14295: additional-groups.txt file no longer includes internal users when performing sync.

When using the additional-groups.txt file to add internal groups to PaperCut we have found that internal users will not be imported into the internal groups when performing a sync. If AD users have been added they will appear in the internal groups.

Currently this issue can only be resolve be down grading to version 18.1.3 to re-enable this functionality.
\\

\\
August 02, 2018, at 11:59 PM by Alec - Remove Monitor WA as this was not impacted
Deleted line 577:
* Monitor WA Paystation
Changed line 572 from:
A fix for the following payment solutions was issues in PaperCut NG and MF 18.2.2
to:
A fix for the following payment solutions was provided in PaperCut NG and MF 18.2.2
July 31, 2018, at 01:55 AM by Alec - Updated after 18.2.2 release
Changed lines 566-567 from:
!!!14161: Payment hardware (attached to the PaperCut Pay and release station) listed below, and possibly  some infrequently used standalone hardware or payment integrations, may stop working after upgrading to PaperCut NG or PaperCut MF 18.2.1.
to:
!!!14161: Payment hardware (attached to the PaperCut Pay and release station) listed below, and possibly  some infrequently used standalone hardware or payment integrations, may stop working after upgrading to PaperCut NG or PaperCut MF 18.2.1. or above

If you use third party terminal integrations then we recommend bringing the latest PaperCut version up in a test environment first to make sure your integration work. Alternatively you may contact PaperCut support with a list of your integrations to see if we think there may be an issue.

PaperCut will  provide a maintenance  release to address this issue  if it is detected.

A fix for the following payment solutions was issues in PaperCut NG and MF 18.2.2

Deleted lines 579-581:
PaperCut will  provide a maintenance  release to address this issue .

If you use third party terminal integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may contact PaperCut support with a list of your integrations to see if we think there may be an issue.
July 30, 2018, at 11:13 PM by Alec - Add Monitor WA to list of broken pay stations
Added line 572:
* Monitor WA Paystation
July 26, 2018, at 11:28 PM by Alec - Added listed of problem payment value loader hardware
Changed lines 566-571 from:
!!!14161:Pay and release stations, and possibly  some infrequently used standalone hardware or payment integrations, may stop working after upgrading to PaperCut NG or PaperCut MF 18.2.1.
to:
!!!14161: Payment hardware (attached to the PaperCut Pay and release station) listed below, and possibly  some infrequently used standalone hardware or payment integrations, may stop working after upgrading to PaperCut NG or PaperCut MF 18.2.1.

* Apex 5000
* Microcoin
* SEM-ACS 9500Ss
* Boscop Coin Op
Changed line 48 from:
A few rarely used payment or hardware integrations may stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above
to:
The pay and release station  (where coin boxes are attached to a release station) will stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above. This issue may also affect some a rarely used standalone payment or hardware integrations.
Changed lines 566-570 from:
!!!14161: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MF 18.2.1 or above.

This should affect very few customers and PaperCut can
provide a maintenance  release to address this issue if you encounter it.

If you use third party
integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may contact PaperCut support with a list of your integrations to see if we think there may be an issue.
to:
!!!14161:Pay and release stations, and possibly  some infrequently used standalone hardware or payment integrations, may stop working after upgrading to PaperCut NG or PaperCut MF 18.2.1.

PaperCut will
provide a maintenance  release to address this issue .

If
you use third party terminal integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may contact PaperCut support with a list of your integrations to see if we think there may be an issue.
July 25, 2018, at 06:50 AM by peterf - Adjusted "Reported in" field for PC-14220
Changed lines 33-34 from:
MF 18.2.1 \\
NG 18.2.1
to:
MF 18.1.4 \\
NG 18.1.4
July 25, 2018, at 03:12 AM by peterf - Added entry for PC-14091
Changed line 30 from:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface.
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface
Changed line 48 from:
A few rarely used payment or hardware integrations may stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above.
to:
A few rarely used payment or hardware integrations may stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above
Changed line 61 from:
13934
to:
14091
Changed lines 63-64 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
to:
Shared Account selection via Mobile web client not working as expected in some environments
[[#i14091| More info...]]
Changed lines 66-67 from:
MF 18.2
(:cell class=resolved
:)
to:
MF version 14.x or earlier \\
NG version 14.x or earlier
(:cell class=unresolved
:)
Changed lines 71-73 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 79 from:
13687
to:
13934
Changed lines 81-82 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface
[[#iPC-13934| More info...]]
Changed lines 84-85 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 86 from:
Resolved
to:
Workaround
Changed lines 88-91 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 94 from:
13542
to:
13687
Changed lines 96-97 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly
[[#i13687| More info...]]
Changed lines 99-101 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 104-105 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 111 from:
13437
to:
13542
Changed lines 113-114 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 116 from:
18.0.4
to:
18.0.4 or higher
Changed line 118 from:
Open
to:
Hot-fix available
Changed lines 120-121 from:
to:
18.1.3
Changed line 125 from:
13311
to:
13437
Changed lines 127-128 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 130-132 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 134 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 138 from:
13231
to:
13311
Changed lines 140-141 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 143 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 147 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 151 from:
13037
to:
13231
Changed lines 153-154 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 156-157 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 160-162 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 164 from:
12987
to:
13037
Changed lines 166-167 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 169 from:
v17.3.4
to:
All versions
Changed line 171 from:
Workaround
to:
Resolved
Changed line 173 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 177:
Changed line 179 from:
13066
to:
12987
Changed lines 181-182 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 184 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 195 from:
12935
to:
13066
Changed lines 197-198 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 200 from:
All versions
to:
v18.0 (in channel availability)
Changed line 202 from:
Resolved
to:
Workaround
Changed lines 204-206 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 209:
Changed line 211 from:
12243
to:
12935
Changed lines 213-214 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 220 from:
v17.4.3
to:
v17.4.4
Changed line 224 from:
12505
to:
12243
Changed lines 226-231 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 229-230 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 232:
v17.4.3
Changed line 236 from:
12292
to:
12505
Changed lines 238-243 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 245-248 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 248-249:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 252 from:
12290
to:
12292
Changed lines 254-257 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 261-262 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 266 from:
12173
to:
12290
Changed lines 268-269 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 271 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 273-275 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 283 from:
11381
to:
12173
Changed lines 285-286 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 288 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 290-291 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 295-296 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 300 from:
11058
to:
11381
Changed line 302 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 304-305 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 306-307 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 311-312 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 316 from:
6206
to:
11058
Changed line 318 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 320-321 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 323-324 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 328-329 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 332 from:
10603
to:
6206
Changed line 334 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 336-337 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 339-340 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 344-345 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 349 from:
10017
to:
10603
Changed line 351 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 353 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 355-356 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 360-361 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 365 from:
9941
to:
10017
Changed line 367 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 369 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 371-372 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 376-377 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 381 from:
9922
to:
9941
Changed line 383 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 385 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 387-388 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 392-393 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 397 from:
9808
to:
9922
Changed line 399 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 401 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 403-404 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 408-409 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 413 from:
8810
to:
9808
Changed lines 415-417 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 419-421 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 423 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 425:
Changed line 427 from:
8815
to:
8810
Changed line 429 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 436 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 438-439:

Changed line 441 from:
7553
to:
8815
Changed line 443 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 445-446 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 450 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 453 from:
7138
to:
7553
Changed lines 455-456 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 457 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 461 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 464 from:
4563
to:
7138
Changed lines 466-467 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 469 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 473 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 476 from:
4562
to:
4563
Changed lines 478-479 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 481 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 485 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 488 from:
4561
to:
4562
Changed lines 490-491 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 493 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 497 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 500 from:
000008
to:
4561
Changed lines 502-503 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 506-507 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 509 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 512 from:
4489
to:
000008
Changed lines 514-515 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 518-519 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 521-532:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Changed lines 576-577 from:
[[#i13934]]
to:
[[#i14091]] 
Changed lines 584-591 from:
!!!13934 : An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.

When switching to the PaperCut MF Admin Interface from Job Ticketing, you might receive an 'Access Denied' message. This occurs when as an admin, you have accessed the Job Ticketing customer pages from the PaperCut MF User web interface.

The workaround for this issue will be to manually navigate back to the PaperCut MF Admin web interface.

[[#i13687]]
to:
!!!14091: Shared Account selection via Mobile web client not working as expected in some environments

When account selection is required for a printing user, we attempt to locate a matching User Client session to issue an Account Selection Popup to, so that the user can select from their available account options before the print job proceeds. To find the right User Client session, PaperCut MF and PaperCut NG will compare the IP address, machine name, and username associated with the print job with those same details recorded against every currently active User Client session, and the closest match will be selected.

The Mobile web client registers its session with a machine name of @@web_client@@, as a machine name is not readily available for browser sessions. This means that the machine name from a print job cannot be successfully used to find a matching Mobile web client session, leaving us to rely upon the IP address and username.

However, under certain circumstances the IP address of the print job and the Mobile web client will not match. For example, if a desktop machine is connected to two networks, and the print job is associated with one IP and the Mobile web client another, this will leave only the username to match on. Some Mobility Print jobs may be similarly impacted in select network environments.

By default, we will not match a User Client session to a print job on the basis of the username alone. Under the rare circumstances outlined above, this means that the Account Selection Popup will not be issued to the user, and the print job will not be able to progress.

This behaviour can be circumvented by changing a particular config key via the [[https://www.papercut.com/support/resources/manuals/ng-mf/common/topics/sys-config-editor.html|Advanced Config Editor]], allowing print jobs to be matched to User Client sessions based solely on the username. '''HOWEVER,''' making this change can have unexpected impacts for some deployments, so it is best to confer with your primary support contact beforehand, as well as thoroughly testing the adjustment afterwards. For PaperCut MF, you can identify your primary support contact via the '''Support''' section of the '''About''' tab in the Admin web interface. For PaperCut NG, feel free to raise a ticket via [[https://support.papercut.com]] to discuss further.
\\

\\


[[#i13934]]

\\

\\

\\

!!!13934 : An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.

When switching to the PaperCut MF Admin Interface from Job Ticketing, you might receive an 'Access Denied' message. This occurs when as an admin, you have accessed the Job Ticketing customer pages from the PaperCut MF User web interface.

The workaround for this issue will be to manually navigate back to the PaperCut MF Admin web interface.

July 25, 2018, at 01:24 AM by peterf - Added entry for PC-14220
Changed line 28 from:
14161
to:
14220
Changed lines 30-31 from:
A few rarely used payment or hardware integrations may stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above.
[[#i14161| More info...]]
to:
Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface.
[[#i14220| More info...]]
Changed lines 33-34 from:
MF 18.2.1
to:
MF 18.2.1 \\
NG
18.2.1
Changed line 36 from:
Request new build
to:
Open
Changed lines 38-40 from:


to:
MF 18.2.2 \\
NG 18.2.2



Changed line 46 from:
13934
to:
14161
Changed lines 48-49 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
to:
A few rarely used payment or hardware integrations may stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above.
[[#i14161| More info...]]
Changed lines 51-53 from:
MF 18.2
(:cell class=resolved :)
Workaround
to:
MF 18.2.1
(:cell class=unresolved :)
Request new build
Changed line 61 from:
13687
to:
13934
Changed lines 63-64 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
Changed lines 66-67 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 68 from:
Resolved
to:
Workaround
Changed lines 70-73 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 76 from:
13542
to:
13687
Changed lines 78-79 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
Changed lines 81-83 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 86-87 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 93 from:
13437
to:
13542
Changed lines 95-96 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 98 from:
18.0.4
to:
18.0.4 or higher
Changed line 100 from:
Open
to:
Hot-fix available
Changed lines 102-103 from:
to:
18.1.3
Changed line 107 from:
13311
to:
13437
Changed lines 109-110 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed lines 112-114 from:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(
:cell class=resolved :)
Resolved
to:
18.0.4
(:cell class=unresolved
:)
Open
Changed line 116 from:
Fixed in Chrome v. 67.0.3396.99
to:
Changed line 120 from:
13231
to:
13311
Changed lines 122-123 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed line 125 from:
MF 18.0.2 (Build 42955)
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
Changed line 129 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.99
Changed line 133 from:
13037
to:
13231
Changed lines 135-136 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 138-139 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 142-144 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 146 from:
12987
to:
13037
Changed lines 148-149 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 151 from:
v17.3.4
to:
All versions
Changed line 153 from:
Workaround
to:
Resolved
Changed line 155 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 159:
Changed line 161 from:
13066
to:
12987
Changed lines 163-164 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 166 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 177 from:
12935
to:
13066
Changed lines 179-180 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 182 from:
All versions
to:
v18.0 (in channel availability)
Changed line 184 from:
Resolved
to:
Workaround
Changed lines 186-188 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 191:
Changed line 193 from:
12243
to:
12935
Changed lines 195-196 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 202 from:
v17.4.3
to:
v17.4.4
Changed line 206 from:
12505
to:
12243
Changed lines 208-213 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 211-212 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 214:
v17.4.3
Changed line 218 from:
12292
to:
12505
Changed lines 220-225 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 227-230 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 230-231:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 234 from:
12290
to:
12292
Changed lines 236-239 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 243-244 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 248 from:
12173
to:
12290
Changed lines 250-251 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 253 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 255-257 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 265 from:
11381
to:
12173
Changed lines 267-268 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 270 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 272-273 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 277-278 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 282 from:
11058
to:
11381
Changed line 284 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 286-287 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 288-289 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 293-294 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 298 from:
6206
to:
11058
Changed line 300 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 302-303 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 305-306 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 310-311 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 314 from:
10603
to:
6206
Changed line 316 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 318-319 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 321-322 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 326-327 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 331 from:
10017
to:
10603
Changed line 333 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 335 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 337-338 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 342-343 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 347 from:
9941
to:
10017
Changed line 349 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 351 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 353-354 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 358-359 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 363 from:
9922
to:
9941
Changed line 365 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 367 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 369-370 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 374-375 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 379 from:
9808
to:
9922
Changed line 381 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 383 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 385-386 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 390-391 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 395 from:
8810
to:
9808
Changed lines 397-399 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 401-403 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 405 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 407:
Changed line 409 from:
8815
to:
8810
Changed line 411 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 418 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 420-421:

Changed line 423 from:
7553
to:
8815
Changed line 425 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 427-428 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 432 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 435 from:
7138
to:
7553
Changed lines 437-438 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 439 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 443 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 446 from:
4563
to:
7138
Changed lines 448-449 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 451 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 455 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 458 from:
4562
to:
4563
Changed lines 460-461 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 463 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 467 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 470 from:
4561
to:
4562
Changed lines 472-473 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 475 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 479 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 482 from:
000008
to:
4561
Changed lines 484-485 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 488-489 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 491 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 494 from:
4489
to:
000008
Changed lines 496-497 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 500-501 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 503-514:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 522-537:


[[#i14220]]

\\

\\

\\

!!!14220: Errant warning displayed upon first load of the '''Bulk User Operations''' page of Admin web interface.

Upon first load of the '''Bulk User Operations''' page of the Admin web interface, a warning that "This setting requires this user to run the client software at all times." is displayed. This warning should only be shown if the '''Change account selection setting''' checkbox is enabled and an option warranting the warning is selected from the dropdown menu immediately below it.
\\

\\
July 13, 2018, at 05:02 AM by Mel Zouzoulas - Updated PC-13311
Changed lines 107-109 from:
Chrome browser 60.0.3112.78 or newer
(:cell
class=unresolved :)
Pending
to:
Chrome browser 60.0.3112.78 up to 67.0.3396.99
(:cell
class=resolved :)
Resolved
Changed line 111 from:
Fixed in Chrome v. 67.0.3396.0
to:
Fixed in Chrome v. 67.0.3396.99
Changed lines 605-607 from:
This has now been fixed in Chrome version 67.0.3396.0 (currently available in Google 'Canary' - waiting for Google to release in the 'Production' updates to Chrome). See [[https://bugs.chromium.org/p/chromium/issues/detail?id=805926|this Chromium bug report]] for details.

Reach out to us via [[https://support.papercut.com|support.papercut.com]]
to:
This has now been fixed in Chrome version 67.0.3396.99. See [[https://bugs.chromium.org/p/chromium/issues/detail?id=805926|this Chromium bug report]] for details.
Changed line 514 from:
!!!14161: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above.
to:
!!!14161: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MF 18.2.1 or above.
Changed lines 506-508 from:
[[#i14161]]: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above. This should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.

If you use third party integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may care to contact PaperCut support with a list of your integrations to see if we think there may be an issue.
to:
[[#i14161]]

\\

\\

\\

!!!14161:
Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above.

This
should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.

If you use third party integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may contact PaperCut support with a list of your integrations to see if we think there may be an issue.
Changed line 506 from:
[[#i14161 ]]: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above. This should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.
to:
[[#i14161]]: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above. This should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.
July 11, 2018, at 05:09 AM by Alec - Add note about not working intergations
Changed line 28 from:
13934
to:
14161
Changed lines 30-31 from:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
to:
A few rarely used payment or hardware integrations may stop working when upgrading to Papercut MF or PaperCut NG 18.2.1 or above.
[[#i14161| More info...]]
Changed lines 33-35 from:
MF 18.2
(:cell class=resolved :)
Workaround
to:
MF 18.2.1
(:cell class=unresolved :)
Request new build
Changed line 43 from:
13687
to:
13934
Changed lines 45-46 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
Changed lines 48-49 from:
MF 18.1.1 \\
NG 18.1.1
to:
MF 18.2
Changed line 50 from:
Resolved
to:
Workaround
Changed lines 52-55 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 58 from:
13542
to:
13687
Changed lines 60-61 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
Changed lines 63-65 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 68-69 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 75 from:
13437
to:
13542
Changed lines 77-78 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 80 from:
18.0.4
to:
18.0.4 or higher
Changed line 82 from:
Open
to:
Hot-fix available
Changed lines 84-85 from:
to:
18.1.3
Changed line 89 from:
13311
to:
13437
Changed lines 91-92 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 94 from:
Chrome browser 60.0.3112.78 or newer
to:
18.0.4
Changed line 96 from:
Pending
to:
Open
Changed line 98 from:
Fixed in Chrome v. 67.0.3396.0
to:
Changed line 102 from:
13231
to:
13311
Changed lines 104-105 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 107-109 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Pending
Changed line 111 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.0
Changed line 115 from:
13037
to:
13231
Changed lines 117-118 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 120-121 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 124-126 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 128 from:
12987
to:
13037
Changed lines 130-131 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 133 from:
v17.3.4
to:
All versions
Changed line 135 from:
Workaround
to:
Resolved
Changed line 137 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 141:
Changed line 143 from:
13066
to:
12987
Changed lines 145-146 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 148 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 159 from:
12935
to:
13066
Changed lines 161-162 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 164 from:
All versions
to:
v18.0 (in channel availability)
Changed line 166 from:
Resolved
to:
Workaround
Changed lines 168-170 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 173:
Changed line 175 from:
12243
to:
12935
Changed lines 177-178 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 184 from:
v17.4.3
to:
v17.4.4
Changed line 188 from:
12505
to:
12243
Changed lines 190-195 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 193-194 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 196:
v17.4.3
Changed line 200 from:
12292
to:
12505
Changed lines 202-207 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 209-212 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 212-213:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 216 from:
12290
to:
12292
Changed lines 218-221 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 225-226 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 230 from:
12173
to:
12290
Changed lines 232-233 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 235 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 237-239 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 247 from:
11381
to:
12173
Changed lines 249-250 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 252 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 254-255 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 259-260 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 264 from:
11058
to:
11381
Changed line 266 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 268-269 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 270-271 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 275-276 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 280 from:
6206
to:
11058
Changed line 282 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 284-285 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 287-288 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 292-293 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 296 from:
10603
to:
6206
Changed line 298 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 300-301 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 303-304 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 308-309 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 313 from:
10017
to:
10603
Changed line 315 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 317 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 319-320 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 324-325 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 329 from:
9941
to:
10017
Changed line 331 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 333 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 335-336 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 340-341 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 345 from:
9922
to:
9941
Changed line 347 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 349 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 351-352 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 356-357 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 361 from:
9808
to:
9922
Changed line 363 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 365 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 367-368 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 372-373 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 377 from:
8810
to:
9808
Changed lines 379-381 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 383-385 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 387 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 389:
Changed line 391 from:
8815
to:
8810
Changed line 393 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 400 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 402-403:

Changed line 405 from:
7553
to:
8815
Changed line 407 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 409-410 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 414 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 417 from:
7138
to:
7553
Changed lines 419-420 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 421 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 425 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 428 from:
4563
to:
7138
Changed lines 430-431 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 433 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 437 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 440 from:
4562
to:
4563
Changed lines 442-443 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 445 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 449 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 452 from:
4561
to:
4562
Changed lines 454-455 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 457 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 461 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 464 from:
000008
to:
4561
Changed lines 466-467 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 470-471 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 473 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 476 from:
4489
to:
000008
Changed lines 478-479 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 482-483 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 485-496:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 504-512:


[[#i14161 ]]: Some infrequently used hardware or payment integration may stop working after upgrading to PaperCut NG or PaperCut MG 18.2.1 or above. This should affect very few customers and PaperCut can provide a maintenance  release to address this issue if you encounter it.

If you use third party integrations then we recommend bringing 18.2 up in a test environment first to make sure your integrations work. Alternatively you may care to contact PaperCut support with a list of your integrations to see if we think there may be an issue.
\\

\\

July 04, 2018, at 05:10 AM by Danielle Ko -
Changed lines 490-491 from:
[[#iPC-13934]]
to:
[[#i13934]]
Changed line 498 from:
!!!PC-13934 : An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
to:
!!!13934 : An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
July 04, 2018, at 05:09 AM by Danielle Ko -
Changed line 28 from:
PC-13934
to:
13934
July 04, 2018, at 05:08 AM by Danielle Ko - Added known issue: PC-13934
Changed line 33 from:
All versions
to:
MF 18.2
July 04, 2018, at 05:07 AM by Danielle Ko - Added known issue: PC-13934
Changed line 28 from:
BA-1581
to:
PC-13934
Changed lines 30-31 from:
Job Ticketing tab in PaperCut MF admin user interface does not refresh on Mac OS
[[#iBA-1581| More info...]]
to:
An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.
[[#iPC-13934| More info...]]
Changed lines 490-491 from:
[[#iBA-1581]]
to:
[[#iPC-13934]]
Changed lines 498-515 from:
!!!BA-1581 : Job Ticketing tab in PaperCut MF admin user interface does not refresh on Mac OS

When Job Ticketing has been successfully installed on [[MacOS]], the PaperCut MF admin user interface Job Ticketing tab does not refresh
.

A workaround for this is to create a .version file in
the job-ticketing installation folder.

The content of this newly created .version file should contain a version number, in order
to receive automatic Job Ticketing updates.

The version number can be obtained by: \\
1
. Navigate to the \job-ticketing\app folder \\
2. Find the latest version number based on date modified  \\
3. Copy the version number (with out the 'v') of the latest folder \\
4. Add this version number to the newly created .version file. \\
5. Save and close. \\
\\

\\
Log out and log back in to the PaperCut MF admin web interface and the Job Ticketing tab should be refreshed with Job Ticketing details.
to:
!!!PC-13934 : An access denied message appears when switching from Job Ticketing to the PaperCut MF Admin web interface.

When switching to the PaperCut MF Admin Interface from Job Ticketing, you might receive an 'Access Denied' message
. This occurs when as an admin, you have accessed the Job Ticketing customer pages from the PaperCut MF User web interface.

The workaround for this issue will be
to manually navigate back to the PaperCut MF Admin web interface.

[[#i13687]]

June 08, 2018, at 01:10 AM by Danielle Ko - Added BA-1581 as a known issue
Deleted lines 24-25:

Changed line 28 from:
13687
to:
BA-1581
Changed lines 30-31 from:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
to:
Job Ticketing tab in PaperCut MF admin user interface does not refresh on Mac OS
[[#iBA-1581| More info...]]
Changed lines 33-34 from:
MF 18.1.1 \\
NG 18.1.1
to:
All versions
Changed line 35 from:
Resolved
to:
Workaround
Changed lines 37-40 from:
MF 18.1.2 \\
NG 18.1.2


to:


Changed line 43 from:
13542
to:
13687
Changed lines 45-46 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
[[#i13687| More info...]]
Changed lines 48-50 from:
18.0.4 or higher
(:cell class=unresolved :)
Hot-fix available
to:
MF 18.1.1 \\
NG 18.1.1
(:cell class=resolved :)
Resolved
Changed lines 53-54 from:
18.1.3
to:
MF 18.1.2 \\
NG 18.1.2

Changed line 60 from:
13437
to:
13542
Changed lines 62-63 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 65 from:
18.0.4
to:
18.0.4 or higher
Changed line 67 from:
Open
to:
Hot-fix available
Changed lines 69-70 from:
to:
18.1.3
Changed line 74 from:
13311
to:
13437
Changed lines 76-77 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 79 from:
Chrome browser 60.0.3112.78 or newer
to:
18.0.4
Changed line 81 from:
Pending
to:
Open
Changed line 83 from:
Fixed in Chrome v. 67.0.3396.0
to:
Changed line 87 from:
13231
to:
13311
Changed lines 89-90 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 92-94 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Pending
Changed line 96 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.0
Changed line 100 from:
13037
to:
13231
Changed lines 102-103 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 105-106 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 109-111 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 113 from:
12987
to:
13037
Changed lines 115-116 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 118 from:
v17.3.4
to:
All versions
Changed line 120 from:
Workaround
to:
Resolved
Changed line 122 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 126:
Changed line 128 from:
13066
to:
12987
Changed lines 130-131 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 133 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 144 from:
12935
to:
13066
Changed lines 146-147 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 149 from:
All versions
to:
v18.0 (in channel availability)
Changed line 151 from:
Resolved
to:
Workaround
Changed lines 153-155 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 158:
Changed line 160 from:
12243
to:
12935
Changed lines 162-163 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 169 from:
v17.4.3
to:
v17.4.4
Changed line 173 from:
12505
to:
12243
Changed lines 175-180 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 178-179 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 181:
v17.4.3
Changed line 185 from:
12292
to:
12505
Changed lines 187-192 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 194-197 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 197-198:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 201 from:
12290
to:
12292
Changed lines 203-206 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 210-211 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 215 from:
12173
to:
12290
Changed lines 217-218 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 220 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 222-224 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 232 from:
11381
to:
12173
Changed lines 234-235 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 237 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 239-240 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 244-245 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 249 from:
11058
to:
11381
Changed line 251 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 253-254 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 255-256 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 260-261 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 265 from:
6206
to:
11058
Changed line 267 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 269-270 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 272-273 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 277-278 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 281 from:
10603
to:
6206
Changed line 283 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 285-286 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 288-289 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 293-294 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 298 from:
10017
to:
10603
Changed line 300 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 302 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 304-305 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 309-310 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 314 from:
9941
to:
10017
Changed line 316 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 318 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 320-321 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 325-326 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 330 from:
9922
to:
9941
Changed line 332 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 334 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 336-337 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 341-342 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 346 from:
9808
to:
9922
Changed line 348 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 350 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 352-353 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 357-358 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 362 from:
8810
to:
9808
Changed lines 364-366 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 368-370 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 372 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 374:
Changed line 376 from:
8815
to:
8810
Changed line 378 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 385 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 387-388:

Changed line 390 from:
7553
to:
8815
Changed line 392 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 394-395 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 399 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 402 from:
7138
to:
7553
Changed lines 404-405 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 406 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 410 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 413 from:
4563
to:
7138
Changed lines 415-416 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 418 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 422 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 425 from:
4562
to:
4563
Changed lines 427-428 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 430 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 434 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 437 from:
4561
to:
4562
Changed lines 439-440 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 442 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 446 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 449 from:
000008
to:
4561
Changed lines 451-452 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 455-456 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 458 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 461 from:
4489
to:
000008
Changed lines 463-464 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 467-468 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 470-481:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 490-515:
[[#iBA-1581]]

\\

\\

\\

!!!BA-1581 : Job Ticketing tab in PaperCut MF admin user interface does not refresh on Mac OS

When Job Ticketing has been successfully installed on [[MacOS]], the PaperCut MF admin user interface Job Ticketing tab does not refresh.

A workaround for this is to create a .version file in the job-ticketing installation folder.

The content of this newly created .version file should contain a version number, in order to receive automatic Job Ticketing updates.

The version number can be obtained by: \\
1. Navigate to the \job-ticketing\app folder \\
2. Find the latest version number based on date modified  \\
3. Copy the version number (with out the 'v') of the latest folder \\
4. Add this version number to the newly created .version file. \\
5. Save and close. \\
\\

\\
Log out and log back in to the PaperCut MF admin web interface and the Job Ticketing tab should be refreshed with Job Ticketing details.
May 04, 2018, at 05:42 AM by Mel Zouzoulas -
May 04, 2018, at 05:28 AM by Mel Zouzoulas - Updated PC-13687
Changed lines 37-38 from:
(:cell class=unresolved :)
Hot-fix available
to:
(:cell class=resolved :)
Resolved
Changed lines 40-42 from:


to:
MF 18.1.2 \\
NG 18.1.2


Changed line 493 from:
Reach out to us via [[https://support.papercut.com|support.papercut.com]] for a hot-fix build. PaperCut 18.1.2 will address this issue, we'll update this page once we have more information.
to:
This has been fixed in PaperCut NG/MF 18.1.2.
May 03, 2018, at 07:51 PM by Aaron Pouliot -
Changed line 932 from:
[-Keywords: problems, bugs, hotfixes, release notes-]
to:
[-Keywords: known issues, problems, bugs, hotfixes, release notes-]
May 03, 2018, at 03:55 PM by Aaron Pouliot - Updated status on 13452 to show that it will not be fixed until 18.1.3
Changed lines 55-56 from:
18.1.2
to:
18.1.3
Changed line 508 from:
PaperCut 18.1.2 will address this issue. In the meantime, there is a hot fix build available. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance.
to:
PaperCut 18.1.3 will address this issue. In the meantime, there is a hot fix build available. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance.
May 03, 2018, at 12:18 PM by Mel Zouzoulas - Updated #13687
May 03, 2018, at 12:18 PM by Mel Zouzoulas - Updated #13687
Deleted lines 37-38:
Open
(:cell :)
Added lines 39-40:
(:cell :)
May 03, 2018, at 12:17 PM by Mel Zouzoulas - Updated #13687
Added line 40:
Hot-fix available
May 03, 2018, at 12:15 PM by Mel Zouzoulas - updated #13687
Changed line 491 from:
We are working on a hot-fix build version. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance. PaperCut 18.1.2 will address this issue and we'll update this page once we have more information.
to:
Reach out to us via [[https://support.papercut.com|support.papercut.com]] for a hot-fix build. PaperCut 18.1.2 will address this issue, we'll update this page once we have more information.
May 03, 2018, at 08:38 AM by Mel Zouzoulas -
Changed lines 489-491 from:
Catalan, Czech, Danish, German, Spanish, Finnish, French, Croatian, Hungarian, Italian, Hebrew, Japanese, Korean, Dutch, Norwegian, Portuguese, Polish, Russian, Slovenian, Serbian, Turkish, Chinese (China, Hong Kong, Taiwan).

PaperCut 18.1.2 will address this issue. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance. We'll update this page once we have more information.
to:
Catalan, Czech, Danish, German, Spanish, Finnish, French, Croatian, Hungarian, Italian, Hebrew, Japanese, Korean, Dutch, Norwegian, Portuguese-Portugal, Polish, Russian, Slovenian, Serbian, Turkish, Chinese (China, Hong Kong, Taiwan).

We are working on a hot-fix build version. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance. PaperCut 18.1.2 will address this issue and we'll update this page once we have more information.
May 03, 2018, at 04:56 AM by Mel Zouzoulas - changed the message PC-13687
Changed line 32 from:
The PaperCut Admin interface and some device screens may not show some specific language translations correctly.
to:
The PaperCut Admin interface and some device screens may not show specific language translations correctly.
Changed line 484 from:
!!!13687 : The PaperCut Admin interface and some device screens may not show some specific language translations correctly.
to:
!!!13687 : The PaperCut Admin interface and some device screens may not show specific language translations correctly.
May 03, 2018, at 04:55 AM by Mel Zouzoulas - changed the message PC-13687
Changed line 32 from:
The PaperCut Admin interface is not showing some foreign character sets correctly.
to:
The PaperCut Admin interface and some device screens may not show some specific language translations correctly.
Changed line 484 from:
!!!13687 : The PaperCut Admin interface is not showing some foreign character sets correctly.
to:
!!!13687 : The PaperCut Admin interface and some device screens may not show some specific language translations correctly.
May 03, 2018, at 04:32 AM by Mel Zouzoulas - Tweaked the message for jira PC-13687
Changed line 486 from:
After upgrading to PaperCut 18.1.1, in the PaperCut Admin console, you may notice some translation strings not appearing correctly on some pages.
to:
After upgrading to PaperCut 18.1.1, in the PaperCut Admin console, you may notice some translation strings not appearing correctly on some pages if you're using PaperCut NG and MF. In addition, with PaperCut MF, this may also affect screens on the device like scan action names/details for integrated scanning. The device UI items are all unaffected, i.e. Button labels, dialog names, text descriptions.
May 03, 2018, at 04:20 AM by Mel Zouzoulas - Added PC-13687
Added lines 25-26:

Changed line 30 from:
13542
to:
13687
Changed lines 32-33 from:
Google Cloud Print status stuck as "Initializing"
[[#i13542| More info...]]
to:
The PaperCut Admin interface is not showing some foreign character sets correctly.
[[#i13687| More info...]]
Changed lines 35-36 from:
18.0.4 or higher
to:
MF 18.1.1 \\
NG 18.1.1
Changed line 38 from:
Hot-fix available
to:
Open
Changed lines 40-41 from:
18.1.2
to:

Changed line 45 from:
13437
to:
13542
Changed lines 47-48 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13542|
More info...]]
Changed line 50 from:
18.0.4
to:
18.0.4 or higher
Changed line 52 from:
Open
to:
Hot-fix available
Changed lines 54-55 from:
to:
18.1.2
Changed line 59 from:
13311
to:
13437
Changed lines 61-62 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 64 from:
Chrome browser 60.0.3112.78 or newer
to:
18.0.4
Changed line 66 from:
Pending
to:
Open
Changed line 68 from:
Fixed in Chrome v. 67.0.3396.0
to:
Changed line 72 from:
13231
to:
13311
Changed lines 74-75 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 77-79 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Pending
Changed line 81 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.0
Changed line 85 from:
13037
to:
13231
Changed lines 87-88 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 90-91 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 94-96 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 98 from:
12987
to:
13037
Changed lines 100-101 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 103 from:
v17.3.4
to:
All versions
Changed line 105 from:
Workaround
to:
Resolved
Changed line 107 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 111:
Changed line 113 from:
13066
to:
12987
Changed lines 115-116 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 118 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 129 from:
12935
to:
13066
Changed lines 131-132 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 134 from:
All versions
to:
v18.0 (in channel availability)
Changed line 136 from:
Resolved
to:
Workaround
Changed lines 138-140 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 143:
Changed line 145 from:
12243
to:
12935
Changed lines 147-148 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 154 from:
v17.4.3
to:
v17.4.4
Changed line 158 from:
12505
to:
12243
Changed lines 160-165 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 163-164 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 166:
v17.4.3
Changed line 170 from:
12292
to:
12505
Changed lines 172-177 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 179-182 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 182-183:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 186 from:
12290
to:
12292
Changed lines 188-191 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 195-196 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 200 from:
12173
to:
12290
Changed lines 202-203 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 205 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 207-209 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 217 from:
11381
to:
12173
Changed lines 219-220 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 222 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 224-225 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 229-230 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 234 from:
11058
to:
11381
Changed line 236 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 238-239 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 240-241 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 245-246 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 250 from:
6206
to:
11058
Changed line 252 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 254-255 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 257-258 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 262-263 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 266 from:
10603
to:
6206
Changed line 268 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 270-271 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 273-274 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 278-279 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 283 from:
10017
to:
10603
Changed line 285 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 287 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 289-290 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 294-295 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 299 from:
9941
to:
10017
Changed line 301 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 303 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 305-306 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 310-311 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 315 from:
9922
to:
9941
Changed line 317 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 319 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 321-322 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 326-327 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 331 from:
9808
to:
9922
Changed line 333 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 335 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 337-338 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 342-343 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 347 from:
8810
to:
9808
Changed lines 349-351 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 353-355 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 357 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 359:
Changed line 361 from:
8815
to:
8810
Changed line 363 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 370 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 372-373:

Changed line 375 from:
7553
to:
8815
Changed line 377 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 379-380 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 384 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 387 from:
7138
to:
7553
Changed lines 389-390 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 391 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 395 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 398 from:
4563
to:
7138
Changed lines 400-401 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 403 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 407 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 410 from:
4562
to:
4563
Changed lines 412-413 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 415 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 419 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 422 from:
4561
to:
4562
Changed lines 424-425 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 427 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 431 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 434 from:
000008
to:
4561
Changed lines 436-437 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 440-441 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 443 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 446 from:
4489
to:
000008
Changed lines 448-449 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 452-453 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 455-466:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 474-492:


[[#i13687]]

\\

\\

\\

!!!13687 : The PaperCut Admin interface is not showing some foreign character sets correctly.

After upgrading to PaperCut 18.1.1, in the PaperCut Admin console, you may notice some translation strings not appearing correctly on some pages.

The following languages are affected:
Catalan, Czech, Danish, German, Spanish, Finnish, French, Croatian, Hungarian, Italian, Hebrew, Japanese, Korean, Dutch, Norwegian, Portuguese, Polish, Russian, Slovenian, Serbian, Turkish, Chinese (China, Hong Kong, Taiwan).

PaperCut 18.1.2 will address this issue. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance. We'll update this page once we have more information.

May 02, 2018, at 09:57 PM by Aaron Pouliot - typo fix
Changed line 31 from:
[[#i13311| More info...]]
to:
[[#i13542| More info...]]
Changed line 469 from:
When upgrading from an older version of PaperCut to PaperCut 18.0.4 or Google Cloud Print may stop working, and the status may change to "Initializing..." or "Initialising" depending on your locale.
to:
After upgrading to PaperCut 18.0.4 or a higher version, Google Cloud Print may stop working and the status may change to "Initializing..." or "Initialising..." depending on your locale.
May 02, 2018, at 07:56 PM by Aaron Pouliot - Added PC-13542 to table.
Added line 13:
Added line 24:
Changed line 28 from:
13437
to:
13542
Changed lines 30-31 from:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437
| More info...]]
to:
Google Cloud Print status stuck as "Initializing"
[[#i13311|
More info...]]
Changed line 33 from:
18.0.4
to:
18.0.4 or higher
Changed line 35 from:
Open
to:
Hot-fix available
Changed lines 37-38 from:
to:
18.1.2
Changed line 42 from:
13311
to:
13437
Changed lines 44-45 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 47 from:
Chrome browser 60.0.3112.78 or newer
to:
18.0.4
Changed line 49 from:
Pending
to:
Open
Changed line 51 from:
Fixed in Chrome v. 67.0.3396.0
to:
Changed line 55 from:
13231
to:
13311
Changed lines 57-58 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 60-62 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Pending
Changed line 64 from:
v18.0.3
to:
Fixed in Chrome v. 67.0.3396.0
Changed line 68 from:
13037
to:
13231
Changed lines 70-71 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 73-74 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 77-79 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 81 from:
12987
to:
13037
Changed lines 83-84 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 86 from:
v17.3.4
to:
All versions
Changed line 88 from:
Workaround
to:
Resolved
Changed line 90 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 94:
Changed line 96 from:
13066
to:
12987
Changed lines 98-99 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 101 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 112 from:
12935
to:
13066
Changed lines 114-115 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 117 from:
All versions
to:
v18.0 (in channel availability)
Changed line 119 from:
Resolved
to:
Workaround
Changed lines 121-123 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 126:
Changed line 128 from:
12243
to:
12935
Changed lines 130-131 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 137 from:
v17.4.3
to:
v17.4.4
Changed line 141 from:
12505
to:
12243
Changed lines 143-148 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 146-147 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 149:
v17.4.3
Changed line 153 from:
12292
to:
12505
Changed lines 155-160 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 162-165 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 165-166:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 169 from:
12290
to:
12292
Changed lines 171-174 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 178-179 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 183 from:
12173
to:
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Changed lines 185-186 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 188 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 190-192 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 200 from:
11381
to:
12173
Changed lines 202-203 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 205 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 207-208 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 212-213 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 217 from:
11058
to:
11381
Changed line 219 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 221-222 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 223-224 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 228-229 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 233 from:
6206
to:
11058
Changed line 235 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 237-238 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 240-241 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 245-246 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 249 from:
10603
to:
6206
Changed line 251 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 253-254 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 256-257 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 261-262 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 266 from:
10017
to:
10603
Changed line 268 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 270 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 272-273 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 277-278 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 282 from:
9941
to:
10017
Changed line 284 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 286 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 288-289 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 293-294 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 298 from:
9922
to:
9941
Changed line 300 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 302 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 304-305 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 309-310 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 314 from:
9808
to:
9922
Changed line 316 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 318 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 320-321 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 325-326 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 330 from:
8810
to:
9808
Changed lines 332-334 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 336-338 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 340 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 342:
Changed line 344 from:
8815
to:
8810
Changed line 346 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 353 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 355-356:

Changed line 358 from:
7553
to:
8815
Changed line 360 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 362-363 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 367 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 370 from:
7138
to:
7553
Changed lines 372-373 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 374 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 378 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 381 from:
4563
to:
7138
Changed lines 383-384 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 386 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 390 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 393 from:
4562
to:
4563
Changed lines 395-396 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 398 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 402 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 405 from:
4561
to:
4562
Changed lines 407-408 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 410 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 414 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 417 from:
000008
to:
4561
Changed lines 419-420 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 423-424 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 426 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 429 from:
4489
to:
000008
Changed lines 431-432 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 435-436 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 438-449:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Changed lines 459-460 from:
to:
[[#i13542]]
Deleted lines 462-463:
[[#i13437]]
Added lines 467-473:
!!!13542 : Google Cloud Print will be stuck in initialization loop if job sync times out after upgrading to 18.0.4 or higher

When upgrading from an older version of PaperCut to PaperCut 18.0.4 or Google Cloud Print may stop working, and the status may change to "Initializing..." or "Initialising" depending on your locale.

PaperCut 18.1.2 will address this issue. In the meantime, there is a hot fix build available. Please reach out to us via [[https://support.papercut.com|support.papercut.com]] for assistance.

----
Added lines 476-484:

[[#i13437]]

\\

\\

\\

Added line 491:
----
Added line 511:
----
April 30, 2018, at 03:54 PM by timg - formatting
Changed line 48 from:
Fixed in Chrome version 67.0.3396.0 (currently available in Google 'Canary' - waiting for Google to release in the 'Production' updates to Chrome)
to:
Fixed in Chrome v. 67.0.3396.0
April 30, 2018, at 03:52 PM by timg - Update to Chrome grayscale/color bug
Deleted lines 37-38:

Changed line 46 from:
Open
to:
Pending
Changed line 48 from:
to:
Fixed in Chrome version 67.0.3396.0 (currently available in Google 'Canary' - waiting for Google to release in the 'Production' updates to Chrome)
Added lines 474-475:

This has now been fixed in Chrome version 67.0.3396.0 (currently available in Google 'Canary' - waiting for Google to release in the 'Production' updates to Chrome). See [[https://bugs.chromium.org/p/chromium/issues/detail?id=805926|this Chromium bug report]] for details.
March 23, 2018, at 06:16 AM by Mel Zouzoulas - Added PC-13437
Changed line 477 from:
Reach out to us via [[https://support.papercut.com|support.papercut.com]] and we'll update this known issue page once we have more information.
to:
Reach out to us via [[https://support.papercut.com|support.papercut.com]]
March 23, 2018, at 06:15 AM by Mel Zouzoulas - Added PC-13437
Changed line 448 from:
[[#i13311]]
to:
[[#i13437]]
March 23, 2018, at 06:14 AM by Mel Zouzoulas - Added PC-13437
Changed line 31 from:
to:
18.0.4
March 23, 2018, at 06:13 AM by Mel Zouzoulas - Added PC-13437
Changed line 26 from:
13311
to:
13437
Changed lines 28-29 from:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311| More info...]]
to:
User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher
[[#i13437| More info...]]
Changed line 31 from:
Chrome browser 60.0.3112.78 or newer
to:
Added lines 38-39:

Changed line 41 from:
13231
to:
13311
Changed lines 43-44 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 46-48 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 60.0.3112.78 or newer
(:cell class=unresolved :)
Open
Changed line 50 from:
v18.0.3
to:
Changed line 54 from:
13037
to:
13231
Changed lines 56-57 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 59-60 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 63-65 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 67 from:
12987
to:
13037
Changed lines 69-70 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 72 from:
v17.3.4
to:
All versions
Changed line 74 from:
Workaround
to:
Resolved
Changed line 76 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 80:
Changed line 82 from:
13066
to:
12987
Changed lines 84-85 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 87 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 98 from:
12935
to:
13066
Changed lines 100-101 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 103 from:
All versions
to:
v18.0 (in channel availability)
Changed line 105 from:
Resolved
to:
Workaround
Changed lines 107-109 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 112:
Changed line 114 from:
12243
to:
12935
Changed lines 116-117 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 123 from:
v17.4.3
to:
v17.4.4
Changed line 127 from:
12505
to:
12243
Changed lines 129-134 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 132-133 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 135:
v17.4.3
Changed line 139 from:
12292
to:
12505
Changed lines 141-146 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 148-151 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 151-152:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 155 from:
12290
to:
12292
Changed lines 157-160 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 164-165 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 169 from:
12173
to:
12290
Changed lines 171-172 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 174 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 176-178 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 186 from:
11381
to:
12173
Changed lines 188-189 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 191 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 193-194 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 198-199 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 203 from:
11058
to:
11381
Changed line 205 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 207-208 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 209-210 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 214-215 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 219 from:
6206
to:
11058
Changed line 221 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 223-224 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 226-227 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 231-232 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 235 from:
10603
to:
6206
Changed line 237 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 239-240 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 242-243 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 247-248 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 252 from:
10017
to:
10603
Changed line 254 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 256 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 258-259 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 263-264 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 268 from:
9941
to:
10017
Changed line 270 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 272 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 274-275 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 279-280 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 284 from:
9922
to:
9941
Changed line 286 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 288 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 290-291 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 295-296 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 300 from:
9808
to:
9922
Changed line 302 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 304 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 306-307 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 311-312 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 316 from:
8810
to:
9808
Changed lines 318-320 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 322-324 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 326 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 328:
Changed line 330 from:
8815
to:
8810
Changed line 332 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 339 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 341-342:

Changed line 344 from:
7553
to:
8815
Changed line 346 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 348-349 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 353 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 356 from:
7138
to:
7553
Changed lines 358-359 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 360 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 364 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 367 from:
4563
to:
7138
Changed lines 369-370 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 372 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 376 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 379 from:
4562
to:
4563
Changed lines 381-382 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 384 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 388 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 391 from:
4561
to:
4562
Changed lines 393-394 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 396 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 400 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 403 from:
000008
to:
4561
Changed lines 405-406 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 409-410 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 412 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 415 from:
4489
to:
000008
Changed lines 417-418 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 421-422 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 424-435:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added line 445:
Added lines 447-463:

[[#i13311]]

\\

\\

\\

!!!13437 : User re-prompt to enter their Account Selection/Comment/Invoice details again for held jobs after upgrading to 18.0.4 or higher

When upgrading from an older version of PaperCut to PaperCut 18.0.4 or higher, any held jobs within a Hold/Release queue may cause the User Client to re-prompt the user to enter their Account Selection/Comment/Invoice details again (only if these features are enabled).

Reach out to us via [[https://support.papercut.com|support.papercut.com]] and we'll update this known issue page once we have more information.

\\

March 23, 2018, at 12:04 AM by Mel Zouzoulas - Corrected the Chrome version for PC-13311
Changed line 31 from:
Chrome browser 62.0.3202.75 or newer
to:
Chrome browser 60.0.3112.78 or newer
Changed line 442 from:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue isn't specific to a PaperCut version. It was first introduced in Google Chrome browser 62.0.3202.75
to:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue isn't specific to a PaperCut version. It was first introduced in Google Chrome browser 60.0.3112.78.
March 22, 2018, at 05:36 AM by Mel Zouzoulas - Added PC-13311
Changed lines 442-444 from:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue was first introduced in Google Chrome browser 62.0.3202.75

to:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue isn't specific to a PaperCut version. It was first introduced in Google Chrome browser 62.0.3202.75

Reach out to us via [[https://support.papercut.com|support.papercut.com]] and we'll update this known issue page once we have more information.
March 22, 2018, at 04:55 AM by Mel Zouzoulas - Added PC-13311
Changed lines 442-444 from:
Any print jobs sent from the Chrome browser to a Mobility print queue on Windows will always print as color even when the user chooses grayscale.

A workaround is to install the Chrome app into your Chrome browser and print using the printers discovered via this app instead of the windows print queues. If you encounter this issue, please contact PaperCut support.
to:
Any print jobs sent from the Chrome browser to a print queue on Windows will always print as color even when the user chooses grayscale. This issue was first introduced in Google Chrome browser 62.0.3202.75
March 22, 2018, at 04:26 AM by Mel Zouzoulas - Added PC-13311
Changed line 440 from:
!!!13311 :
to:
!!!13311 : Users color selection ignored when printing from the Chrome browser on Windows
March 22, 2018, at 04:21 AM by Mel Zouzoulas - Added PC-13311
Changed line 26 from:
13231
to:
13311
Changed lines 28-29 from:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
to:
Users color selection ignored when printing from the Chrome browser on Windows 
[[#i13311|
More info...]]
Changed lines 31-33 from:
MF 18.0.2 (Build 42955)
(:cell class=resolved :)
Resolved
to:
Chrome browser 62.0.3202.75 or newer
(:cell class=unresolved :)
Open
Changed line 35 from:
v18.0.3
to:
Changed line 39 from:
13037
to:
13231
Changed lines 41-42 from:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037|
More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231
| More info...]]
Changed lines 44-45 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 48-50 from:
v18.0.4\\
(see below for details)

to:
v18.0.3
Changed line 52 from:
12987
to:
13037
Changed lines 54-55 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 57 from:
v17.3.4
to:
All versions
Changed line 59 from:
Workaround
to:
Resolved
Changed line 61 from:
v18.1.0\\
to:
v18.0.4\\
Deleted line 65:
Changed line 67 from:
13066
to:
12987
Changed lines 69-70 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 72 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed line 83 from:
12935
to:
13066
Changed lines 85-86 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 88 from:
All versions
to:
v18.0 (in channel availability)
Changed line 90 from:
Resolved
to:
Workaround
Changed lines 92-94 from:
v17.4.4
to:
v18.1.0\\
(see below for details)

Added line 97:
Changed line 99 from:
12243
to:
12935
Changed lines 101-102 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 108 from:
v17.4.3
to:
v17.4.4
Changed line 112 from:
12505
to:
12243
Changed lines 114-119 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 117-118 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 120:
v17.4.3
Changed line 124 from:
12292
to:
12505
Changed lines 126-131 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 133-136 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 136-137:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 140 from:
12290
to:
12292
Changed lines 142-145 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 149-150 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 154 from:
12173
to:
12290
Changed lines 156-157 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 159 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 161-163 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 171 from:
11381
to:
12173
Changed lines 173-174 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 176 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 178-179 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 183-184 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 188 from:
11058
to:
11381
Changed line 190 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 192-193 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 194-195 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 199-200 from:
Hotfix build from support
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed line 204 from:
6206
to:
11058
Changed line 206 from:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
to:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
Changed lines 208-209 from:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
to:
Impact from: 9th of August, 2016\\
[[#i11058| More info...]]
Changed lines 211-212 from:
MF 15.1 and older\\
NG 15.1 and older
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 216-217 from:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
to:
Hotfix build from support
Changed line 220 from:
10603
to:
6206
Changed line 222 from:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
to:
[=TouchNet=] Payment Gateway will stop working when TLS 1.0 is disabled by [=TouchNet=].
Changed lines 224-225 from:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
to:
Impact from: 1st May, 2017\\
[[#i6206| More info...]]
Changed lines 227-228 from:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
to:
MF 15.1 and older\\
NG 15.1 and older
Changed lines 232-233 from:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
to:
MF 15.2 (Build 33661)\\
NG 15.2 (Build 33665)
Changed line 237 from:
10017
to:
10603
Changed line 239 from:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
to:
Compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue - jobs could be sent to the wrong printer. 
Changed line 241 from:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
to:
First reported: Fri, January 6th 2017 [[#i10603| More info...]]
Changed lines 243-244 from:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
to:
MF 16.4 (Build 38868)\\
NG 16.4 (Build 38875)
Changed lines 248-249 from:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
to:
MF 16.4 (Build 39037)\\
NG 16.4 (Build 39038)
Changed line 253 from:
9941
to:
10017
Changed line 255 from:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
to:
Upgrade of Apache OGNL Java package results in errors affecting certain pages of application web interface.
Changed line 257 from:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i10017| More info...]]
Changed lines 259-260 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 16.3 (Build 37857)\\
NG 16.3 (Build 37858)
Changed lines 264-265 from:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
to:
MF 16.3 (Build 38110)\\
NG 16.3 (Build 38090)
Changed line 269 from:
9922
to:
9941
Changed line 271 from:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
to:
Web Print jobs being errantly cancelled due to timeout under certain conditions.
Changed line 273 from:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
to:
First reported: Thursday, September 15th 2016 [[#i9941| More info...]]
Changed lines 275-276 from:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
to:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
Changed lines 280-281 from:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
to:
MF 16.3 (Build 38241)\\
NG 16.3 (Build 38242)
Changed line 285 from:
9808
to:
9922
Changed line 287 from:
Publishing printers via Google Cloud Print causes an error to occur.
to:
Enabling PaperCut on Xerox Printers on Mac and Linux may cause the configuration script to exit with an error.
Changed line 289 from:
First reported: Friday, August 12th 2016 [[#i9808| More info...]]
to:
First reported: Wednesday, September 2nd 2016 [[#i9922| More info...]]
Changed lines 291-292 from:
All versions of PaperCut
to:
MF 16.2 (Build 37799)\\
NG 16.2(Build 37798)
Changed lines 296-297 from:
v16.2 (Build 37798)\\
to:
MF 16.3 (Build 38126)\\
NG 16.3 (Build 38127)
Changed line 301 from:
8810
to:
9808
Changed lines 303-305 from:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
to:
Publishing printers via Google Cloud Print causes an error to occur.
\\
First reported: Friday, August 12th 2016
[[#i9808| More info...]]
Changed lines 307-309 from:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
to:
All versions of PaperCut
(:cell class=resolved :)
Changed line 311 from:
v16.0 (Build 35131)\\
to:
v16.2 (Build 37798)\\
Deleted line 313:
Changed line 315 from:
8815
to:
8810
Changed line 317 from:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
to:
On the print Release Station, some print queues were missing in certain configurations [[#i8810| More info...]]
Changed line 324 from:
v16.0 (Build 35131)
to:
v16.0 (Build 35131)\\
Added lines 326-327:

Changed line 329 from:
7553
to:
8815
Changed line 331 from:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
to:
In certain configurations when virtual and physical queues set, you may see a direct printing error. [[#i8815| More info...]]
Changed lines 333-334 from:
15.3 (Build 34079)
(:cell class=resolved :)
to:
v16.0 (Build 34963)\\
v16.0
(Build 34947)
(:cell
class=resolved:)
Changed line 338 from:
15.3 (Build 34230)
to:
v16.0 (Build 35131)
Changed line 341 from:
7138
to:
7553
Changed lines 343-344 from:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
to:
When using some Pay stations to add funds, coins deposited may not increase the balance of a user. [[#i7553| More info...]]
Changed line 345 from:
15.0 (Build 31930)
to:
15.3 (Build 34079)
Changed line 349 from:
16.0 (Build 34949)
to:
15.3 (Build 34230)
Changed line 352 from:
4563
to:
7138
Changed lines 354-355 from:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
to:
Site server sync fails after deleting a group.
[[#i7138| More info...]]
Changed line 357 from:
All versions of PaperCut
to:
15.0 (Build 31930)
Changed line 361 from:
15.3 (Build 34078)
to:
16.0 (Build 34949)
Changed line 364 from:
4562
to:
4563
Changed lines 366-367 from:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562| More info...]]
to:
Devices using iOS 9 might be unable to print.
[[#i4563| More info...]]
Changed line 369 from:
15.1 (Build 33284)
to:
All versions of PaperCut
Changed line 373 from:
15.1 (Build 33291)
to:
15.3 (Build 34078)
Changed line 376 from:
4561
to:
4562
Changed lines 378-379 from:
Username normalisation on Novell fails in some environments
[[#i4561|
More info...]]
to:
15.1 database upgrade back-up stops under some circumstances, causing the upgrade to halt, preventing the PaperCut services from starting.
[[#i4562
| More info...]]
Changed line 381 from:
15.0 (Build 31930)
to:
15.1 (Build 33284)
Changed line 385 from:
15.0 (Build 32334)
to:
15.1 (Build 33291)
Changed line 388 from:
000008
to:
4561
Changed lines 390-391 from:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
to:
Username normalisation on Novell fails in some environments
[[#i4561| More info...]]
Changed lines 394-395 from:
(:cell class=unresolved :)
Open
to:
(:cell class=resolved :)
Resolved
Changed line 397 from:
Workaround available
to:
15.0 (Build 32334)
Changed line 400 from:
4489
to:
000008
Changed lines 402-403 from:
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
to:
Authentication is denied when running a Windows Server 2003 Domain Controller.
[[#i000008| More info...]]
Changed lines 406-407 from:
(:cell class=resolved :)
Resolved
to:
(:cell class=unresolved :)
Open
Added lines 409-420:
Workaround available
(:comment ******************************  New Issue Row  **************************************************** :)
(:cellnr :)
4489
(:cell class=description :)
Refund approvals and rejections fail from the admin interface.
[[#i4489| More info...]]
(:cell :)
15.0 (Build 31930)
(:cell class=resolved :)
Resolved
(:cell :)
Added lines 428-446:


\\

[[#i13311]]

\\

\\

\\

!!!13311 :

Any print jobs sent from the Chrome browser to a Mobility print queue on Windows will always print as color even when the user chooses grayscale.

A workaround is to install the Chrome app into your Chrome browser and print using the printers discovered via this app instead of the windows print queues. If you encounter this issue, please contact PaperCut support.

March 19, 2018, at 02:59 AM by Willem Groenewald -
Changed line 63 from:
v18.0.1\\
to:
v18.1.0\\
Changed line 79 from:
v18.0.1\\
to:
v18.1.0\\
February 23, 2018, at 05:47 AM by Danielle Ko - Changed fix version of 13037 from 18.0.3 to 18.0.4
Changed line 48 from:
v18.0.3\\
to:
v18.0.4\\
Changed line 451 from:
This issue has been fixed in v18.0.3.
to:
This issue has been fixed in v18.0.4.
February 21, 2018, at 06:41 AM by Mel Zouzoulas - Updated 13231
Changed lines 35-36 from:
Hotfix available via\\
[[https://support
.papercut.com|support.papercut.com]]
to:
v18.0.3
February 16, 2018, at 05:50 AM by peterf - Added entry for PC-13231
Changed line 26 from:
13037
to:
13231
Changed lines 28-29 from:
A rare issue on older devices can cause a connection failure with the PaperCut  Application Server.
[[#i13037| More info...]]
to:
Integrated Scanning "Scan to Folder" and "Scan to Custom Email" Scan Actions fail to deliver document if user's email address not populated on Application Server
[[#i13231| More info...]]
Changed lines 31-32 from:
All versions
(:cell class=resolved:)
to:
MF 18.0.2 (Build 42955)
(:cell
class=resolved :)
Changed lines 35-36 from:
v18.0.3 - see below for the details
to:
Hotfix available via\\
[[https://support.papercut.com|support.papercut.com]]
Deleted line 38:
Changed line 40 from:
12987
to:
13037
Changed lines 42-43 from:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
to:
A rare issue on older devices can cause a connection failure with the Application Server.
[[#i13037| More info...]]
Changed line 45 from:
v17.3.4
to:
All versions
Changed line 47 from:
Workaround
to:
Resolved
Changed lines 49-50 from:
v18.0.1 - see below for the details
to:
v18.0.3\\
(see below for
details)
Deleted line 53:
Changed line 55 from:
13066
to:
12987
Changed lines 57-58 from:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
to:
Jobs released from the queue are not being printed then showing back up in the queue on hold.
[[#i12987| More info...]]
Changed line 60 from:
v18.0 (in channel availability)
to:
v17.3.4
Changed lines 64-65 from:
v18.0.1 - see below for the details
to:
v18.0.1\\
(see below for
details)
Changed line 71 from:
12935
to:
13066
Changed lines 73-74 from:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
to:
Orphaned print jobs can cause jobs in the print release queue to be hidden for all users.
[[#i13066| More info...]]
Changed line 76 from:
All versions
to:
v18.0 (in channel availability)
Changed line 78 from:
Resolved
to:
Workaround
Changed lines 80-82 from:
v17.4.4
to:
v18.0.1\\
(see below for details)

Added line 85:
Changed line 87 from:
12243
to:
12935
Changed lines 89-90 from:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
to:
On `MacOS High Sierra only (10.13), when you run the Control Printer Monitoring.command, PaperCut does not track the print queues
[[#i12935| More info...]]
Changed line 96 from:
v17.4.3
to:
v17.4.4
Changed line 100 from:
12505
to:
12243
Changed lines 102-107 from:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info...]]
to:
PaperCut NG and MF is not yet compatible with [=PostgreSQL=] version 10 or later.
Changed lines 105-106 from:
(:cell class=unresolved:)
Open
to:
(:cell class=resolved:)
Resolved
Added line 108:
v17.4.3
Changed line 112 from:
12292
to:
12505
Changed lines 114-119 from:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
to:
We have had some customers experience issues relating to incorrect paper size when printing from Apple's Pages, Keynote, and Numbers apps on iOS devices. This seems to be affecting the latest update of the apps, v3.3.

If you are experiencing issues with incorrect paper size when printing from Apple's Pages, Keynote, and Numbers v3
.3, can you please contact support via [[http://support.papercut.com]]

\\
[[#i12505| More info..
.]]
Changed lines 121-124 from:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Resolved
to:
All versions
(:cell class=unresolved:)
Open
Deleted lines 124-125:
MF 17.3.4  (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 128 from:
12290
to:
12292
Changed lines 130-133 from:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).

\\
[[#i12290| More info
...]]
to:
PaperCut 17.3 has introduced a security enhancement to improve the coverage of HTTP header origin checks, in line with OWASP recommendations. However, in some cases, attempting to log into the Admin or User web interface after upgrading to 17.3, sometimes produces a CSRF validation error message. This can be resolved by following these [[https://www.papercut.com/kb/Main/CSRFValidationError | additional actions.]]
Changed lines 137-138 from:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
to:
MF 17.3.4 (Build 41947)\\
NG 17.3.4 (Build 41948)
Changed line 142 from:
12173
to:
12290
Changed lines 144-145 from:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
to:
There has been an issue reported where the Application Server is failing to read the service.conf file. This means custom memory allocation settings may be ignored and the Application Server will run with a default memory allocation (1/4 of the system memory).
Changed line 147 from:
[[#i12173| More info...]]
to:
[[#i12290| More info...]]
Changed lines 149-151 from:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
(:cell class=resolved :)
to:
MF 17.3.2 (Build 41733)\\
NG 17.3.2 (Build 41734)
(:cell class=resolved:)
Changed line 159 from:
11381
to:
12173
Changed lines 161-162 from:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
to:
You may receive an error message "Unknown Error" when accessing "Jobs Pending Release" screen in the PaperCut Admin Web UI.
Changed line 164 from:
[[#i11381| More info...]]
to:
[[#i12173| More info...]]
Changed lines 166-167 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.2.4 (Build 41500)\\
NG 17.2.4 (Build 41501)
Changed lines 171-172 from:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
to:
MF 17.3.3 (Build 41828)\\
NG 17.3.3 (Build 41829)
Changed line 176 from:
11058
to:
11381
Changed line 178 from:
Google Cloud Print and Email to Print on Mac and Linux, will stop printing if the number of concurrently processed jobs exceeds 5.
to:
Web Print sandbox mode: After one or more Web Print servers go offline, a single print PDF job with multiple copies will be incorrectly processed as multiple individual print jobs.
Changed lines 180-181 from:
Impact from: 9th of August, 2016\\
[[#i11058
| More info...]]
to:
[[#i11381| More info...]]
Changed lines 182-183 from:
MF 16.2 (Build 37593)\\
NG 16.2 (Build 37604)
to:
MF 17.1.2 (Build 40576)\\
NG 17.1.2 (Build 40577)
Changed lines 187-188 from:
Hotfix build from support
to: