[Legacy] Error: Text property is read only

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This knowledge base article applies to PaperCut Quota. If you’re interested in a translation for PaperCut NG, please contact our development team via the support email address.

Q I have just installed paper cut quota on a Windows 2003 server. After the initial configuration is complete on the first attempt to open paper cut quota the following error appears: Run-time error ‘383’: ‘Text’ property is read only.

This is one of the “known bugs” in the 4.X release. You should perform the following manual tasks:

  1. Start→Run…., then enter “regedit” and press OK
  2. Navigate to HKEY_LOCAL_MANCHINE\Software\PaperCut
  3. Right-click on the Key UserImportGroup and select Modify
  4. Delete all text in the Value data: box and click OK
  5. Open PaperCut and manually set the required user information import settings under the Options section.

Categories: Legacy Articles, Errors


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Article last modified on February 04, 2011, at 05:29 AM
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