KB Home | [Legacy] Error: Text property is read only
This knowledge base article applies to PaperCut Quota. If you’re interested in a translation for PaperCut NG, please contact our development team via the support email address.
Q I have just installed paper cut quota on a Windows 2003 server. After the initial configuration is complete on the first attempt to open paper cut quota the following error appears: Run-time error ‘383’: ‘Text’ property is read only.
This is one of the “known bugs” in the 4.X release. You should perform the following manual tasks:
Start→Run…., then enter “regedit” and press OK
Navigate to HKEY_LOCAL_MANCHINE\Software\PaperCut
Right-click on the Key UserImportGroup and select Modify
Delete all text in the Value data: box and click OK
Open PaperCut and manually set the required user information import settings under the Options section.
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.