A surprise, to be sure, but a welcome one! IDC, a leading provider of global IT research and advice, has placed PaperCut at number 1 for market share in its recently published Worldwide Device and Print Management 2020 Share report.
So, how did that happen in the midst of a global pandemic? That’s an easy answer—we have the absolute best partner network in the whole entire world!
PaperCut has the best partner network in the whole entire world!
We 100% rely on the PaperCut partner network (you might know them as PaperCut Authorized Solution Centers, resellers, or print dealers) to sell our fanciest print management solutions, PaperCut MF and PaperCut Hive. In other words, you can’t buy those solutions directly from PaperCut, only through our partner network. So we depend on these partners to give our customers the very best service, advice, and support.
And it turns out they do it so well that they’ve allowed us to take top spot in IDC’s market share report.
Our indomitable partner network has adapted to ensure the world’s workplaces are running the very best print environments possible, from Africa to Antarctica and every continent and country in between.
Avid readers of this blog may recall my colleague Dave Farrell’s post from September last year, in which he shared what we’d been up to during the first major lockdown. Among the product stories (building PaperCut Hive, adding cloud printing to Mobility Print and so on) were a couple of highlights on what we’d done with our partners. Namely, we rebuilt our partner training from the ground up, and we created a funky new partner tool called PaperCut Multiverse to help them provide the best service ever to their PaperCut customers.
You should talk to a partner today
So if you’re a current PaperCut MF or PaperCut Hive user and want to improve your print environment even more, get in touch with your print partner. Chances are they’ve done all that added training and now know more about PaperCut than most PaperCutters themselves!
And if you’re not yet using PaperCut in your workplace, take one of our trials for a spin: PaperCut Pocket is all online (no physical servers required), and PaperCut NG will give you a locally-installed-software print management experience.
Source: IDC, Worldwide and U.S. Device and Print Management Market Shares, 2020: Revenue Down as COVID-19 Closes Offices, Accelerates Digital Transformation, Doc # US46357321, June 2021