So, I have some incredibly exciting news to share with the PaperCut community!
Independent analyst firm Quocirca has officially released its first-ever Print Industry ACT Leadership Report. We’re absolutely thrilled to announce that PaperCut has been positioned in the highest category as an Independent Software Vendor (ISV) Leader.
If you’ve been following our journey, you know we live and breathe workplace innovation. Seeing that dedication recognized by a premier industry analyst firm is a massive milestone for our team, our partners, and the customers we serve every day.
But what exactly is the ACT report, and why does this recognition matter for the future of your IT infrastructure? Let’s break it down.
What is the ACT framework?
The workplace has changed dramatically over the last few years, and the tech we use needs to keep pace. Quocirca designed the brand-new ACT framework as a strategic blueprint to evaluate how effectively print industry players are moving away from old, hardware-centric models and stepping into a software-defined, ecosystem-driven future.
The acronym ACT stands for three core pillars that Quocirca believes will define long-term relevance in the modern workplace:
- Automation and AI: How well a vendor uses intelligent workflow tools, document automation, and predictive analytics.
- Cloud and collaboration: The maturity of cloud-native solutions and how seamlessly they integrate with platforms like Google Workspace and Microsoft 365.
- Technology ecosystems: The strength of a vendor’s strategic partnerships, open API security, and ability to deliver value-added services beyond traditional print.
As Quocirca rightly points out, print now sits directly inside a broader digital ecosystem, not alongside it. Modern organizations don’t just want a physical device that spits out paper; they expect print to align perfectly with their cloud platforms, identity management, and complex security architectures.
Why Quocirca named PaperCut a leader
In their excerpt report, Quocirca highlighted PaperCut’s successful evolution from traditional print control into a cloud-orchestrated, security-focused platform. We’ve been working hard to push the boundaries of what print management can do, and Quocirca called out several key areas where our strategy is making waves:
1. Ditching the legacy server headaches
Our serverless, cloud-orchestrated distributed Edge Mesh architecture was a major highlight. It processes print jobs locally while managing everything from the cloud, giving hybrid environments incredible resilience and performance without the cost or complexity of traditional onsite print servers.
2. Eliminating print as a security exception
Security isn’t an afterthought for us; it’s baked into our DNA. We design our platforms around Zero Trust principles. Quocirca recognized our commitment to integrating print seamlessly into the modern identity stack. By utilizing continuous device reauthentication, end-to-end encryption (both in transit and at rest) , and modern authentication like Single Sign-On (SSO) and Multi-Factor Authentication (MFA), we’re making the print environment tighter and safer than ever.
3. Native cloud maturity
Platforms like PaperCut Hive and PaperCut Pocket are built from the ground up on a robust Google Cloud foundation. This cloud-native approach allows us to deliver unique, platform-centric value for IT teams managing complex, multi-vendor printer fleets across both Google and Microsoft ecosystems.
4. Smart automation and AI
We’re actively leveraging AI internally to speed up the quality of our software releases. On the user side, we’re continuously enhancing features like smart OCR, automated document routing, and blank page removal to ensure that physical documents transition seamlessly into digital workflows.
“Sustainable leadership is created when these capabilities are aligned through strategic partnerships. Competitive advantage, therefore, increasingly depends on the ability to integrate, collaborate, and deliver outcomes across the wider technology ecosystem.”
Quocirca ACT Print Industry Ecosystem Report
Looking ahead: our strategy for the future
This Leader badge isn’t just a reflection of where we are today; rather, it’s a validation of where we’re heading. Our strategic roadmap aligns directly with the ecosystem shift that Quocirca describes. Moving forward, we’re hyper-focused on:
- Accelerating cloud independence and continuing to expand the technical capabilities of PaperCut Hive and Pocket.
- Protecting and growing our leadership in critical sectors like Education and Healthcare.
- Empowering our channel partners to shift away from transactional hardware sales and toward data-driven, consultative engagements with PaperCut users.
A huge thank you to our ecosystem
We couldn’t have achieved this recognition in a vacuum. PaperCut’s strength has always been our ecosystem.
A massive thank you goes out to our incredible network of Authorized Partners, our OEM partners, and the millions of users worldwide who trust us with their workplace workflows. You challenge us to keep innovating, and we’re incredibly excited to keep building the future of software-defined workplace technology right alongside you.
Want to dive deeper into the data? Download Quocirca’s ACT Excerpt Report for PaperCut.
