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High school|

PaperCut brings centralized print management and cost recovery to Chichester College Group

Chichester College campus

Cutting to the chase

Problem

Unchecked print volumes, escalating costs, and hundreds of individual printers

Solution

Centralized print management using Find-Me Printing and Print Room

Outcome

Reduced IT load, automated cost recovery, and significant paper savings

Chichester College Group is a large general further education organization covering the south of the UK, primarily in Sussex. The group comprises five colleges and supports a diverse student body ranging from 13-year-olds to adults in their 80s, offering everything from vocational courses like bricklaying to higher education.

But managing print resources across such a large and varied organization was a significant challenge. According to Group IT Director Jon Dunster, their previous setup was difficult to manage, plagued by an increasing volume of printing and zero visibility into how resources were actually being used.

Every cupboard had a printer. Every classroom had a printer. It was just loopy, hundreds of them."

- Jon Dunster,

Group IT Director, Chichester College Group

Problem

Unchecked print volumes, escalating costs, and hundreds of individual printers

Before adopting a centralized solution, Chichester College Group struggled to keep track of its massive printing estate.

According to Jon, the volume of printing was constantly going up, and the IT team “had no idea what was really being used”.

Furthermore, they needed to centralize their reprographics and bulk printing, which previously relied on incredibly manual processes like sending documents through internal mail or emailing files to a print operator.

Solution

Centralized print management using Find-Me Printing and Print Room

To gain intelligence on their printing and ensure their escalating costs were kept in check, the group implemented PaperCut MF.

They got rid of individual printers across their locations and moved entirely to Find-Me Printing, allowing users to securely log into devices with their ID cards and release only the jobs they actively need.

For their bulk printing needs, they deployed the PaperCut Print Room solution, which allows staff and students to easily upload documents, adjust variables to get the costs exactly right, and track their job every step of the way without relying on manual emails.

Outcome

Reduced IT load, automated cost recovery, and significant paper savings

With PaperCut in place, Jon notes that their IT load has been massively reduced, acknowledging that his team doesn’t “need to think about printing anymore, really”.

Billing has also been vastly simplified, with automated cost recovery seamlessly charging departments or student accounts, completely eliminating the need to calculate owed funds via manual spreadsheets.

Because uncollected print jobs are securely held and no longer left sitting on devices to be thrown away, Jon praises the solution for reducing their environmental impact, stating it “does save money, saves time, saves trees, everything”.

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