Release History (v12)

Fixes:

• Fixed an issue that may have resulted in slow performance when listing printers in the Mobile Print Release application.
• Web Print: Fixed issue that could cause some printers to not be displayed when using group level access restrictions on printers.
• Fixed a rare issue on Novell OES Linux (iPrint) which may have caused job redirection via Find Me Printing queues to occasionally fail.

New features:

• Mobile Print Release: Release print jobs from your mobile phone. In a secure printing environment jobs are normally released using release stations, embedded MFD software or specialist hardware. PaperCut Mobile Print Release provides a cost effective solution that leverages the powerful device that exists in almost everyone's pocket - the mobile phone.
• Windows 8: The PaperCut User Client now displays notifications on the Windows 8 Start Screen ("Metro"). This means that PaperCut print notifications are now prominent when printing from a new style fullscreen app.
• In recent months PaperCut has been deployed at some very large organizations (some with over 10,000 printers!). As a result of these projects we have made a number of "under the hood" performance improvements from which sites of all sizes will benefit!

Enhancements:

• Improvements to how print jobs are handled while in a hold/release queue, reducing the time between a user release action and the job starting to print. This change will also provide improved scalability for sites with large numbers of jobs in hold/release queues.
• Tune memory settings on 64-bit systems for improved performance.
• To avoid accidental loss of settings changes a warning message is now displayed when attempting to close important pages with unsaved changes.
• Improved behavior when communicating with an LDAP server on an unreliable network. LDAP queries now time out after a reasonable time if they appear "hung".
• When using multiple personal accounts, different payment types can be automatically allocated to defined personal accounts. E.g. TopUp/Pre-Paid cards can be paid into an account called "Paid Printing".
• When the user/group sync process detects duplicate user card numbers, a warning message is logged.
• Sites with a large number of printers will benefit from improved performance in the admin interface.
• Windows: The list of ignored virtual print queues (e.g. virtual fax and "PDF printers") has been updated.
• Added support for sending email notifications using SSL/TLS only (i.e. not STARTTLS).
• Added support for retrieving serial numbers from a wider range of Canon printers.
• Release Station: It is now possible to add clickable hyperlinks in the release station's instructions text.
• Significant performance improvements to the "Shared Account Security Access" report.
• Custom defined links in the user web interface will now open in a new tab.
• Improved documentation for setting up Windows print server clusters in "active-active" mode.
• Added an option to db-tools import-db to validate the integrity of export files (backups).
• Added support for displaying Lithuanian and Polish characters in PDF reports.
• Release station: If there is an error connecting to the server during user login, display feedback to the user.
• Linux: Users are prompted whether to delete backup files on uninstall.
• Linux/Mac: When using print job redirection there is now an option to maintain the job's original user identity. This can help to identify the owner of problem jobs.
• The installer now discourages the installation of a Web Print sandbox install on server-class operating systems (a desktop class system is recommended).
• The installer installation on a virtual machine and recommends a best practice knowledge base article.
• External Account Source custom integrations: If the external source does not explicitly indicate if a user can/cannot charge to shared accounts they are no longer considered disabled.
• Various translation updates.

Fixes:

• Fixed issue that could cause Web Print jobs to time out when a large number of jobs is submitted within a short period. User feedback about job status has also been improved.
• Fixed issue that may occur when releasing a very large batch of held print jobs.
• Card authentication at release stations: Fixed issue that may have caused the card field to lose focus (leading to misreads).
• Improvements the reliability of Web Print for selected Microsoft Office documents if Office hangs.
• Fixed an issue that may have prevented admin users from accessing printers.
• Fix on-demand mode payment gateways and charging for jobs logged during a connection outage between the print server and application server (i.e. when performing print job replay).
• Fixed problems with iOS printing when using iOS version 6.
• Fixed rare crash bug that could occur when performing page-level color detection of PostScript jobs.
• Fixed regression that may have caused Web Print to not accept XPS documents.
• Fixed problem upgrading on 64-bit Windows from very old versions of PaperCut (7.2 or older).

Printer compatibility improvements:

• Fixed problem caused by incorrectly attempting to apply watermarks to HP JetReady printers with GDI drivers.
• Fixed grayscale conversion for HP Color LaserJet CP4520 Series PCL6.
• Improved page counting for short HP PCL5 documents.
• Fixed detection on Xerox DocuTech/DocuSP PCL6 printer drivers.
• Improved n-up detection on Xerox ApeosPort PCL6 printers.
• Added page size and duplex detection for Canon LIPS printers including LBP 1820 and LBP 5700.
• Fixed 11x17 page size detection for Canon UFR printers.
• Fixed grayscale filter for Canon iR-ADV C5045/5051 PS3.
• Improved page counting for very simple Ricoh PCL5 documents.
• Improved grayscale detection for Kyocera TASKalfa 3050ci PCL6.
• Fixed potential double-counting of copies for Epson LP-3500.
• Fixed page size detection for EpsonLP-S700.
• Added n-up detection for OKI PCL5 printers.
• Added page-level color detection for Oce ColorWave 650 PS printer driver.
• Added page count, page dimensions and copy count support for KIP 7100.

Fixes:

• Added support for printing from the recently released Apple iOS6 update (iPad Printing).
• Print Scripting API: Ensured 'actions.utils' namespace works as expected. This was accidently renamed to 'action.util' in 12.4 which may have potentially broken some existing scripts. Both names are now accepted.
• Fixed an issue that may have stopped admin users/groups to access printers. The bug would occur when access was provided to a very long list of printers.

Fixes:

• Fixed a problem where the installer may have defaulted to an incorrect install location when upgrading from versions prior to 7.2.
• Fixed regression that may have prevented Web Print support for XPS documents.
• Fixed an issue with the client software MSI installer.

Other Notes:

• Added an installer check to prevent installation on Windows Server 2000. See end of life policy for more information.

New features:

• With the majority of new installs now being on 64-bit hardware, the 64-bit optimized option is now built into the Windows installer. Previously an optional 64-bit add-on pack needed to be applied post-install. The Windows installer now auto detects the operating system architecture and installs the relevant version where appropriate.
• OS X 10.8 (Mountain Lion) is fully supported. In particular the installer has been enhanced to take advantage of the new security features available in this release of OS X.
• Three new pre-written printer scripting recipes have been added to the cookbook:
  • Implement color print quotas - users can be limited to a maximum number of color pages per day.
  • Recognize and reward good behaviour - users who accomplish 10 consecutive days of only printing in duplex/grayscale receive a popup award.
  • Rate limit printing during lab hours - ensure printer access is not abused.
  All these new scripts have been made possible with the introduction of new scripting APIs that allow the storage and retrieval of persistent data/variables.

Enhancements:

• Added a new Payment Gateway option: Heartland Onecard.
• Dashboard page performance improvements.
• Added the ability to hide user card numbers in the interface and logs for sites conscious about security.
• New server-command and XML Web Service APIs:
  • getUserProperty - expanded to return a nominated user's account selection properties/settings.
  • syncGroup - will manually synchronize a nominated group with the directory source.
  • getGroupQuota - will fetch the group quota allocation settings for a given group.
• SQL Server 2012 and variants are now explicitly supported and documented.
• General performance improvements when processing print jobs.
• Error handling and messages have been improved for sites running multiple LDAP sources.
• The Microsoft XPS format is now natively supported. Drivers using this as a spool file format can now leverage features such as page-level analysis, and force duplex/grasycale.
• Added the ability to easily disable iOS printing support for Mac installations.
• If an internal database corruption is detected the system will now display a message giving advice on how to solve the problem.
• Improved the error message displayed when the server encounters low-memory conditions. The message offers some suggestions.
• Added detection of common misconfiguration of advanced LDAP settings. The system offers advice on how to resolve any problems.
• The "SMART Notebook Document Writer" virtual printer is now ignored by default.
• PaperCut now supports LDAP servers that use anonymous binds for querying. This is done by making the LDAP admin DN and password optional.
• Improved automated network setup on Linux.
• User Web Interface custom include files now handle UTF-8 for improved international support.
• Improved support for SNMP hardware checks on Konica Minolta printers.
• Improved the printer load balancing algorithm (when used in conjunction with print release or find-me printing.)
• Added language translations for Catalan, Spain.

Fixes:

• Fixed a problem where the "Maximum Copies" filter settings were lost when modifying other filter settings.
• Executive Summary Report - corrected inconsistencies when handling large data sets.
• Fixed problem that could cause slow print popups on Linux and Mac (CUPS).
• When accessing invalid URLs under "/upload/", we now return a 404 (page not found) error, instead of an empty page. This was causing false-positive security warnings with some security tools.
• Perform additional validation when creating internal users to ensure invalid names cannot be used.
• Manager Mode Popup automatically resizes to accommodate very long account names.
• Fixed a problem with printer scripting when using the actions.job.cancelAndLog() function, which could cause the job to be logged twice, if called when job analysis was not yet complete.
• Fixed a problem seen on some older Linux distributions.
• Fixed a problem on Novell systems that could block print jobs when hardware page detection is enabled and PaperCut cannot determine the device network address.
• Fixed a problem in the release station where focus may not return to the card/username field on the login screen. This could prevent user authentication in rare circumstances.
• Logging in using full-width Latin characters used in Japan, China etc. will now no longer cause user duplication problems.
• Fixed minor layout issue with long printer names on the Dashboard's printer status list.
• Removed "totals" column from the 'Most Green' and 'Most Polluting' user environmental-impact reports.

Printer compatibility improvements:

• Improved page analysis for Canon UFR and PCL5.
• Fixed duplex detection for Epson Stylus Pro 4880.
• Improved page level color detection for TOSHIBA e-STUDIO4520 Mac PostScript driver.
• Improved force grayscale for Mac users printing to Toshiba devices.
• Added page analysis and duplex/grayscale attributes filters for XPS print jobs.
• Added SNMP Hardware count support for Canon and NRG.
• Improved color, duplex and number of copies detection for PDF spool files created by Fuji Xerox DocuCentre IV 2270 Mac print driver.
• Mac/Linux: Special "Printer Control Command" documents generated by Xerox 7800 are now properly handled.
• Improved force grayscale support for Konica Minolta PostScript printers.
• Improved support for SNMP hardware checks for Konica Minolta devices.
• Fixed document level color detection for Xerox Global PCL6 Driver for Xerox 7535 and 7125.
• Improved detection of paper sizes for FX DocuPrint ART EX printers.

Other Notes:

• Mac OS X 10.4 servers are no longer supported. Please see the end-of-life policy for details.
• This release does not contain a database upgrade.

Fixes:

• Fixed an error that may have occurred when accessing the Admin Rights page in version 12.3 after having previously added admin users with full rights. The error text on this page is Unable to resolve expression 'isAdminUserFullAccess(components.table.tableRow.id). As this is the only change in this release, sites running 12.3 build 17963 and not experiencing this issue do not need to upgrade.

New features:

• As well as zero-install client PaperCut now supports an MSI installer to manage large deployments of client software for customers who use Active Directory group policy.
• Printing for iOS has been enhanced to improve the experience for users on the iPhone interface. Screens have been redesigned for smaller devices and now support swipe navigation.
• Printer error detection on the Mac, Novell and Linux has been substantially improved. Now printer errors are pro-actively detected as they are on the Windows platform. Errors are detected as they occur rather than when a job enters the queue.

Enhancements:

• The scalability of the admin rights interface has been improved, and now supports much larger list of users and groups.
• The quick search feature has now got even quicker. Usernames are auto completed as you type. This enhancement has been applied to User List page, User Details page and Shared account security page
• The Physical printer usage CSV summary report now shows a breakdown of color and grayscale pages.
• Extended the print script API with new methods:
  • actions.job.cancelAndLog()for cancelling and logging the job
  • actions.util.sendEmail(recipients, subject, body) for sending email to any recipient
• Extended the print script recipes and snippets to demonstrate the use of new API methods.
• Improved the ability to skin the user client software. It's now possible to change the link mouseover color.
• The performance of the admin and end-user web interfaces have been improved. The user experience over remote/slower connections should be substantially faster.
• Improved the appearance of the user's balance graph when their account contains little print history.
• It is now possible to denote Grayscale Advanced Charging discounts with a decimal precision.
• Advanced: Sites using an external balance source (via PaperCut's API) can now specify an alternate personal account rather than just to current default account.

Fixes:

• Stop the state of the Windows printer from being incorrectly reported sometimes when the printer is not attached to the network.
• Fixed the display of Japanese and Chinese characters in various graphs.
• Fixed error that occurred when running reports from Job Logs tab when using SQL Server database.
• The print script API inputs.client.isRunning() may have occasionally incorrectly reported a client is running.
• Improved internationalization support for regions with currencies that do not have a fixed number of decimal places (common in the Middle East).
• Improved the reliability of print pop-up authentication which may have been seen in rare circumstances.
• Fixed a problem with print scripting when running PaperCut under the French locale.
• Fixed an issue with grayscale/duplex attribute modification that may have been seen on virtual print queues (find-me printing) on Windows.
• Improved the management of temporary file space when using force attributes (e.g. forced duplex).
• Improved the add-printer-access-group server command and API so that a group can be added to the access list even if the filter is not enabled.
• Various changes to improve handling of heavy server load.
• Changes to reduce the performance overhead of enabling debug logging on the server.
• Fixed an issue when running on SQL Server that may have occurred when printing jobs with long document names contained non-English characters.
• Allow topup/pre-paid card to be used on the day of expiration.
• Improved the Java Web Services API examples.
• Various text improvements when running PaperCut under the Japanese locale.
• Improved handling of user Active Directory fields that contain new-line characters. This case is extra rare and would only occur if AD data is in a non-standard format.

Printer compatibility improvements:

• Improved page-level color detection on RICOH Aficio MP C6501 PCL 5c.
• Added page-level color detection for Epson WP-4095.
• Added page size detection for Epson LP series of laser printers.
• Improved copy count detection for Epson LP-2500.
• General improvements to PCL5 page-level color detection.
• On the PCL6 Xerox Global Print Driver fixed 1 page over-counting seen on some duplex jobs.
• Jobs on the FX Docucenter-IV C4470 PCL6 can now be converted/forced to grayscale.
• Fixed a page count problem seen on the Epson WP-4095.
• Added support for the Epson LP-7800C.
• Improved support for Ricoh GX e7700N.
• Improved paper size detection for Brother MFC-6490CW.
• Fixed page dimension calculations for Oce TDS450 plotter.

Other Notes:

• This release does not contain a database upgrade.

New features:

• Enhanced the popular Print Policy script with two new features:
  • Users now have an option to automatically convert their job to grayscale or duplex.
  • Users opting to bypass the rules are prompted to provide their justification.
• Added a new capability to printer scripting to create more complex user prompts containing multiple input form elements. Some of the input recipes have been extended to leverage this functionality, and it is possible to write your own recipes. Ideas include prompting users for multiple actions (including check boxes, radio boxes) and a reason on a single popup screen.
• Added information to the Dashboard to display important information about the organizations license. It displays when the user license limit has exceeded or when the premium support is about to expire.
• User login sessions to the admin and user interfaces will now time-out after a period of inactivity. The durations for these timeouts may be configured differently for admin and user login sessions.

Enhancements:

• Added support for extracting usernames from print spool files (e.g. PJL headers). This can be useful when tracking printing from Unix or host-based applications like SAP, Oracle Financials, JD Edwards, etc.
• During installation, the PaperCut Setup will now check if ports 9191 and 9192 are already in use, and if so will guide the user through resolving the issue.
• Now the shared account list (CSV) report displays the shared account code not just the sub account's code. It also displays the full account code.
• When running the invoice reports as scheduled reports they will include the report summary page.
• Text entry can now be masked using a new advanced print script API (actions.client.promptForPassword), preventing shoulder-surfing.
• Added the color detection mode settings to the template printer, which allows setting a default detection mode for newly created printers.
• The print/copy/scan/fax breakdown reports will now include partially printed jobs (i.e. print jobs that were cancelled part way through printing).
• CSV/Excel reports now have balances formatted without currency symbols to make it easier to work with them in a spreadsheet.
• "Card number" will be displayed in the "User Printing - job type summary" CSV report.
• Added an advanced configuration option to specify the time gap to leave between print jobs when ordering print jobs when released from a hold/release queue.

Fixes:

• Fixed the issue with executive summary report graphs which did not always display the correct information when running PaperCut on SQL Server.
• Fixed the Printer Period comparison report, it did not report the correct information when a printer was deleted and re-added with the same name.
• Fixed an issue where CSV option was not selectable if a report other than the Executive summary was selected.
• Fixed a problem where user charge rates were not being applied to job costs when job attributes (color and duplex) are changed.
• Linux: Fixed potential Japanese font display issue on the user client tool on Ubuntu (and similar Linux distributions).
• Updated the Balance Info Gadget's icon to new PaperCut icon.
• Fixed an issue with executive summary report so that it displays Japanese, Chinese, Korean language characters in the report.
• Fixed a problem displaying user client notifications using Growl when the message contains non-ASCII characters.
• Fixed the Department/Office filters to work with "Printer Groups" information on "Executive Summary" report.
• Fixed the issue where a print job's total sheets were not updated after editing the job's total pages.
• Improved PayPal Payflow Link gateways to work with on customer who are setup on the new PayPal infrastructure.
• Top-up card wizard: Update the screenshot of the PaperCut admin to reflect the latest design.

Printer compatibility improvements:

• Improved page level color detection for recent Ricoh PCL6 drivers.
• Fixed page count, duplex and paper size for Ricoh PCL6 booklet mode and Sharp PCL6 pamphlet mode.
• Speed up processing of some large Acrobat files when printing to PostScript printers on Mac.
• Added page count support for Brother QL-580N.
• Allow watermarking to work on Kyocera-Mita KX printers. Previously no watermark was applied.
• Fixed watermarking and duplex/grayscale filters for Kyocera FS-C5015N KX.
• Fixed false detection of number of copies in some PostScript spool files.
• Fixed grayscale detection in OKI ES8431.
• Added page count, duplex, paper size and copies detection for FX DocuPrint M205 family of printers.
• Fixed page counting problems seen on Canon iPF 5100 for page sizes larger than 17 inches.
• Added page count support for Xerox Phaser 3100 GDI language.
• Fixed grayscale filter for Konica Minolta bizhub C353 family PCL6.
• Added watermarking for Canon iR 2525 PCL6.
• Added document level color detection for Ricoh Aficio C231N PS3.
• Improved grayscale and duplex detection for Canon LBP 8632 and other UFR-II printers on Mac.
• Added page size and duplex detection for Xerox Phaser 3100 GDI language.
• Fixed duplex filter for Ricoh MP 1350 PCL5.
• Added page count support for Ricoh gelsprinter series.

Other Notes:

• This release does not contain a database upgrade.
• This is the last release that will be supported on Max OS X 10.4. This is as per our end of life policy.

New features:

• The new executive summary report added in 12.0 now includes charts that show the number of pages each day and jobs by time of day.
• New printing notifications available for notifying before a job times out in a hold/release queue, and when a job has timed out in a hold/release queue.
• Administrators may now add custom (external) links to the navigation menu in the user web interface.

Enhancements:

• The uninstall wizard now displays a reminder to take a copy of any database backups if they are still required.
• Printer notification messages may now include just the printer's server or queue name (rather than only both at once).
• When redirecting print jobs on Windows (Find Me Printing or load balancing), the document "Owner" in the print queue is now preserved. This may aid administrators when troubleshooting.
• When performing a user/group sync and choosing to delete old users, the server.log file now indicates which users have been deleted.
• The "Filtered" column on the printer list now includes the number of active conversion filters.
• The Transaction and User List reports may now be filtered to special "[Internal Users]" group.
• Added an example for calling the web services API in PHP using Zend's XML-RPC library.
• Updated print script recipes for filtering emails printed using MS Outlook 2010.
• Major translation updates for Croatian and French. Significant translation updates for Danish, Polish and Spanish.
• Scalability improvements for large sites.
• Improved resilience to problems that can occur when the Windows print spooler service crashes.
• Improvements to debug logging in the Windows PaperCut Printer Port to help diagnosis of customer issues.

Fixes:

• Improvement to print job ordering when releasing a batch of print jobs that were submitted together (multiple jobs submitted in one second).
• Fixed problem seen on some Windows servers using the PaperCut port monitor and watermarking or performing color/duplex conversion.
• Fixed problem seen on some Windows servers using the PaperCut port monitor which caused stability issues with the Windows Print Spooler service.
• Fixed issue that could prevent tracking printers when installing on Mac OS 10.7.3 without first making manual permissions changes to CUPS files.
• Fixed some layout issues with the new Executive Summary report when displaying long printer names or using ad hoc filters.
• Fixed issue accessing the iPhone user web interface.
• Fixed issue with card authentication at release stations.
• When a printer script adjusts the page cost, the cost is no longer recalculated after a grayscale/duplex conversion (i.e. keep the cost set in the script).
• Fixed issue displaying some Turkish characters in PDF reports.
• Fixed a potential crash in the print provider service when performing page-level color detection on PostScript jobs.
• Fixed issue running the "Printer Configuration" report when a printer's configuration took up exactly one page.
• Fixed problems with redirecting of print jobs on non-English locale Windows systems when the option to hide document names in the windows spooler is enabled.
• Fixed issue using the "Users with no card/identity number assigned" filter to find users when using some external databases.
• The environmental impact most polluting/green reports are now sorted by total sheets instead of total pages.
• On Mac, PaperCut now automatically ignores more of the common service/daemon account names (rather than importing them as users).

Printer compatibility improvements:

• Added support for the Epson ESC/P-R print language (e.g. for Epson Stylus TX800).
• Added page-level color detection support for Brother proprietary drivers ("XL2BH" language).
• Improved analysis speed on large PostScript files created by Adobe Reader.
• Improved hardware page count checks for the Ricoh Aficio SP devices (e.g. 420DN, 480DN).
• Improved custom page size support for Sharp PCL6 drivers (e.g. MX-M753N).
• Improved page level color detection when printing from Adobe Reader on Ricoh Aficio PCL6 drivers (e.g. MPC 5501).
• Improved analysis for the Konica Minolta PCL6 driver (e.g. 36C-1).
• Fixed page count for Epson ACULASER duplex jobs (e.g. M4000N).
• Fixed color detection and grayscale conversion for Ricoh Aficio SP PCL6 drivers (e.g. C232SF).
• Fixed color detection for Sharp MX5000N PCL6 drivers.
• Fixed grayscale conversion for HP Color LaserJet PCL6 drivers (e.g. CP3525).
• Fixed watermarking for Dell PCL6 drivers (e.g. 3130n).
• Fixed grayscale detection for Adobe Reader documents on some Ricoh PostScript printers on Mac.

Enahancements:

• Added the option to filter reports by the "[Internal Users]" group.
• On a server with multiple network interfaces, the PaperCut primary server may now be configured to listen on one specified interface (rather than all).

Fixes:

• Fixed issue that could cause print job redirections to fail (e.g. for load balancing or Find-me printing).
• Fixed layout of Executive Summary report when displaying very long printer names without any spaces.

New features:

• Conversion Filters - This feature provides the functionality to convert color jobs to grayscale and simplex jobs to duplex. E.g. convert jobs on high volume printers to duplex to save paper, automatically convert emails printed in color to grayscale.
• New Executive Summary report providing organization-wide summary statistics and environmental impact.
• The user web interface has been updated with a new modern look.
• PaperCut has a new icon!

Enhancements:

• Added support for a new custom dashboard widget to display customer/site specific messages/notices to administrators.
• Web Cashier:
  • Operators can now look up users by card number (including though use of an attached card reader).
  • When a purchase would take an unrestricted user's balance below $0, a confirmation message is now displayed.
• When restarting the application server on large sites the reconnection of secondary servers is now staggered to prevent high load.
• New advanced print scripting scripts and snippets:
  • snippet for denying jobs printed out of hours
  • script to convert email printing to grayscale
  • when printing a large job, ask the user if they would like to automatically convert to duplex to save paper
• New translations for Danish and Polish, plus significant updates to French and Spanish.
• Internet control: Added a config option to swap the sent and receieved bytes parse from proxy log files.

Fixes:

• Fixed problem using Web Cashier with Swiss Francs.
• Fixed problem when logging in to the PaperCut App for iOS if the username is entered containing uppercase characters.
• Disallow printer scripts setting the print job costs to NaN (not a number). This resulted in failing to record the print job.
• Fixed display of printer hardware check related screens in some languages.
• Fixed minor status reporting problem when testing shared account imports.

Printer compatibility improvements:

• Fixed page count detection for TOSHIBA e-STUDIO 855 PostScipt duplex jobs with odd numbers of pages.
• Improved page size detection for Adobe InDesign documents printed to Xerox PostScript printers from Mac.
• Fixed page count detection for HP LaserJet M4345 MFP PCL6.
• Improved grayscale detection in Sharp PostScript printers.
• Added page size detection for NEC MultiWriter 8250N printer.