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PaperCut NG pricing

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PaperCut NG pricing

Licensing for PaperCut NG is super easy! Pricing is based on the number of users with no limit on the number of servers, workstations, or number of printers.

Maintenance & Support is mandatory for the first year only.

PaperCut NG pricing FAQs

Can you provide me with a quotation?

Absolutely! You can create your own formal quotation online, by visiting our online order system and selecting "Create a quotation".

What are my payment options?

Secure Online Credit Card Payment

This is the fastest and easiest way to order PaperCut. Your credit card information is sent directly to our secure credit card processor. This ensures that nobody but you and the credit card processor will see your credit card information. You can go directly to the order page by selecting your industry sector above and clicking the Buy button.

Our PaperCut NG online order system accepts purchase orders with payment via invoice on 15 day terms. Payment options include wire transfer, visa, master card and check.

To order via Purchase Order/Invoice:

  1. Select your industry sector and click the Buy button
  2. Follow the instructions and fill out your order details.
  3. Optionally, enter your purchase order number when requested.
  4. Choose the Invoice option when prompted for payment method.

Once the online order form is completed an invoice is emailed to the supplied email address. We will also send a copy of the invoice via regular post if requested.

Which currencies do you accept?

We accept payments in most major currencies including USD, GBP, EUR, AUD, CAD and NZD. If you require payment in another currency, please ask.

Can I receive a quotation and invoice in my currency?

Certainly. You can create your own formal quotation online, by visiting our online order system and selecting "Create a quotation". You will be emailed a quotation that is valid for 40 days.

Can I pay with a check (cheque)?

Yes. Place your order using the online order system and select to pay via Invoice. Make your check out to "PaperCut Software International Pty Ltd" as outlined on the invoice.

How long does it take for my license to arrive?

After placing an order via our online order system you will receive your license via email within one working day. If your license hasn't arrived, please check your spam filter and junk mail box. (We find them to be a little overzealous sometimes.)

Please contact us if you have not received your license 24 hours after placing your order.

Who processes my Credit Card payment?

PaperCut Software does not process Credit Cards directly. We leave it up to a trusted payment provider (Global Collect) to handle the transaction on our behalf. PaperCut Software will appear on your Credit Card bill/statement. Your Credit Card details are not stored on any server nor can be viewed by our staff. All details are secure and passed to the Global Collect servers via SSL/HTTPS. Any transactions are once-off payments and there is no recurrent billing.

How is it licensed?

Actually, it's pretty simple! We license the number of your active print users. (We don't license for the number of servers, sites or printers/devices, to keep your costs down.)

What does Maintenance and Support (M&S) give me and is it mandatory?

We would love to produce software that never needed new versions. But the reality is printer drivers get updated, Apple releases the latest OSX and inevitably the day after Patch Tuesday our support team gets a call about a printers acting strange.

We charge a yearly support cost known as Maintenance & Support (M&S) This is mandatory for all new customers for the first 12 months at a flat, introductory price. This gives you peace of mind that PaperCut will continue to "just work" for you.

An active M&S also gives you access to subscription based features like Scan to Cloud Storage. It also allows us to employ developers year ‘round to produce patches, fixes and updates to solve problems as soon as you see them.

Ongoing Maintenance & Support costs will only ever be a maximum of 20% of the license with heavy discounts for purchasing multiple years upfront.

Do you offer special pricing for non-profit organizations?

We sure do. It's the same as our cost-effective Education / Government pricing.

Eligibility

If you're a registered charity/non-profit organization (NPO), you're eligible for our non-profit pricing.

You're most likely a registered NPO if:

  1. you have a Charitable Registration Number (you're likely to have it listed on your website); or
  2. you're in your country's Charity Register Database (where applicable, you can find this out using the links below).

Depending on your country, you might be registered in another way – so be sure to read our tips and links below.

Still unsure? Get in touch, and we'll be happy to help.

Free 5 user or less license

Many small businesses run PaperCut. In fact PaperCut NG is free for businesses with 5 users or less. Things to consider with the free version.

Can I upgrade to MF later down the track?

Yes you can. There's no need to purchase a whole new license. We keep the process of upgrading to PaperCut MF as simple as possible. All of your settings and configurations will be transferred, and conversion of the base license will take typically 30 minutes or so. Any additional embedded license connectors will be rolled into your new PaperCut MF license.

For anyone who is currently running PaperCut NG, you're given a substantial credit toward the new solution. Be sure to mention your existing license to your accredited PaperCut reseller and they'll take care of you.