System Tray App for PaperCut Hive
Overview
The PaperCut Hive system tray app adds quick visibility and control directly to the desktop, helping users and IT teams better understand the status of the PaperCut Hive client on their device.
Available in the Windows system tray and macOS menu bar, the app allows users to:
- See whether they are logged in and ready to print.
- Log in or out of the PaperCut Hive client.
- Confirm which user is authenticated on the device.
- Refresh printers to pull the latest configuration from PaperCut Hive when needed.
This early-access release is designed for existing PaperCut Hive customers and partners who want improved visibility into client status and faster ways to resolve common day-to-day challenges.
We’re opening access through this Percolator to gather real world feedback before general availability.
Feature highlights at a glance
Login status, visible at all times
Users can immediately see whether they are signed in and ready to print, reducing confusion when print queues are unavailable or jobs cannot be submitted.
Quick account switching
Log in or out directly from the desktop without reinstalling the client software. (Supports switching between user accounts within the same PaperCut Hive tenant.)
On-demand printer refresh
While PaperCut Hive automatically keeps print queues up to date, users and administrators can manually refresh printers when immediate updates are required.
Clean client visibility
The tray app provides a simple visual confirmation that the PaperCut Hive print client is installed and running on the device.
You can see the system tray app running in the menu bar on macOS with a user logged in.
You can see the system tray app running in the system tray on Windows before a user has logged in.
Explore the system tray app
Explore how the system tray app works in a guided walkthrough.
Real-world scenarios: Where our system tray app shines
When a user isn’t sure why printing isn’t available
Instead of contacting IT or retrying multiple times, users can immediately see whether they are logged in and sign in directly from the tray.
On shared or flexible workstations
Users can quickly confirm or switch the authenticated account before submitting print jobs, helping ensure printing happens under the correct identity.