Engineering Focused | Start-Up Culture | Managed By Founding Developers | Driven By Geeks | Fuelled By Coffee
Founded by Chris and Matt in 1998, PaperCut first developed a print quota application to address a need in a local high school. From these small beginnings it's grown to a full print management package now used in over 100 countries and 50,000 sites across all markets.
Our focus is to produce innovative software that's easy to use and accessible to everyone. We're very proud of our engineering driven culture informed by close communications with our users (in fact many of our employees were customers first!).
PaperCut is headquartered in Melbourne, Australia and supported by a global network of resellers and partners. As a fast growing international company we now have presences in the USA and UK.
Enough from us, we'll let the customers tell the rest of the story.
Chris
Matt
Rick
Alec
Steve
Chris is one of the founding partners of PaperCut and comes from a technical / engineering background. He is just as at home dealing with source code as he is with day to day business issues. With a strong technical vision Chris helps guide the companys direction and is proud to claim that he seeded the PaperCut coffee culture.
Matt is one of the founding partners of PaperCut and leads the development team in building great products. His depth of product knowledge means his time is shared between working with developers on new features and helping resolve the trickiest customer issues.
Rick is a senior project manager for PaperCut in the United States. He works closely with customers and developers to assure that PaperCut remains a customer/user focused cross-platform print management solution.
Alec is the technical project manager and helps the development team communicate with the outside world. Alec's skills are being used across a number of areas, including project management, technical pre-sales and anything else that comes along. He loves coffee and science fiction.
Steve looks after the sales and partner management programs and works closely with PaperCut's key resellers and partners. As one of the elders at PaperCut, he brings business focus and market experience.
Cari
Nate
Ian
Ross
Hendrik
Cari handles escalated support issues and is based out of Portland in the United States. She assists users resolve technical and support issues at any scale and speaks multiple languages. She is experienced working with both homogeneous and heterogeneous environments, and enjoys learning new technologies.
Nate is a member of our support team located in the United States. He provides technical customer support and brings years of experience to the role across a number of platforms.
Ian handles many things through the business from elevated technical requests, advising on select large-scale deployments and general business project management. He also contributes to the development process in technical review and improving key resources for customers and the channel.
Ross is based in the UK and works across many areas of the business ranging from pre-sales support, after sales technical support, and general business and software QA and test. He has been involved in the print & copy management industry for all of his adult working life.
Apart from having a never-ending supply of smoked almonds, Hendrik works with major copier vendors to create and maintain PaperCut's integration with multi-function devices (MFDs). He's pretty good at it.
Jason
Priyanka
Tim
Tom C
Will
Jason handles escalated support issues, manages internal systems, our Kayako support system and provides on-site training in Australia.
Priyanka is the best (and currently only) female developer in PaperCut. She handles report development in PaperCut and is the Release Testing and Quality Assurance Manager. She has been working on different areas of the product from technical support to web tool customization.
Tim is one of our senior software developers, he has a background in C/Unix. He started working on C based software including the Print Provider, our Port Monitor and SNMP hardware check. Tim has moved onto Java with forays into Payment Gateways and MFP support.
Joining PaperCut in 2006, Tom is primarily a developer but also works on technical support, marketing, the website, social media and internal systems. His key development roles include payment system integration and web development.
Will is involved in the development of PaperCut's web application technologies. He is passionate about usability, testing, and data driven decision making. He is sometimes funny. Sometimes...
Andrew
Ann
Tom B
John
Jane
Andrew's the most recent addition to the development team. A C++ and test automation boffin, he's currently moonlighting as a Java bean.
Ann came to the PaperCut team with many years experience in reception/administration. She brings with her a vast experience of day to day office management and is always on hand to help out in any way she can, she is friendly and approachable. Ann's everyday challenge is to "organize" the developers (herding cats comes to mind) and the office.
Tom is the in-house designer of PaperCut and is involved in design of the application interfaces, the company website as well as PaperCut marketing materials. He believes that user functionality is as important as technology.
John has been with PaperCut since the beginning, and is currently working in sales and licensing. He has a background in Secondary Education and IT and is the only person in PaperCut with the not-useful experience of having programmed onto paper tape. He works odd hours which gives him the excuse to avoid the office and meetings, as befits a failed retiree.
Jane brings her commerce & CPA background to lead, support and develop the accounting and finance function of PaperCut. She enjoys getting into the "nitty gritty" of the "less techie" side of the business.
Peter
You?
Peter works on PaperCut's print analysis and modification. He also developed the duplex/grayscale filter and watermark features. His typical day might include improving PostScript/PCL5/PCL6 analysis or adding page counting support for a new printing language.
PaperCut is about smart people working together in a fun, casual environment to produce great software. We foster diversification of skills in a "startup style" culture. If you love coffee and are good with code, design or people, we want to hear from you!
I was looking for a print accounting package for Novell iPrint on OES Linux when I saw PaperCut and decided to download the eval. I install a lot of software all the time and it has been a long time since I installed anything that was so easy to set up, so well documented and so easy to use. Not only does PaperCut support OES Linux, we can also run the application right on our iPrint cluster, eliminating the need for additional hardware. Support was extremely helpful and responsive in answering any additional questions we had. PaperCut has all the features we need and more, it took us all but 10 minutes to decide to purchase it.