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Our History

PaperCut Software is the company behind the "PaperCut" print and copy control applications. PaperCut Software was originally formed in 1998 as OSCURA and incorporated as PaperCut Software in 2004. PaperCut Software delivered its first print quota application for schools and universities in 1999, and entered the enterprise market with PaperCut ChargeBack in 2001. PaperCut Software's application now manages printing, copier and internet use in tens-of-thousands of organizations in more than 100 countries.

Today PaperCut Software remains an engineering-driven software development company managed by the founding developers. All employees have a passion for technology and enjoy delivering software technology direct to our customers. PaperCut Software believes that close contact with customers is the best way to turn their ideas into applications.

Our People

Chris

Director of Systems Architecture

Chris has a Bachelor of Engineering (Mech) and Bachelor of Science (Physics) from Monash University, Australia. He started his career in the oil and gas industry as a graduate Engineer at ExxonMobil, later moving into a software development role at KE Software. Whilst he was at KE Software, Chris worked on many large database systems including the collections management system at the Smithsonian Institute in Washington DC, USA. He managed KE Software's UK operations in Manchester, England for two years before returning to Australia to work full-time with PaperCut Software.

Chris dreamed up the idea for PaperCut Software first print quota application in 1997 whilst he was completing his studies. At the time he was working part-time as a network administrator with a local high school and saw the need for a cost effective print quota solution. Chris now works closely with key PaperCut users to architect the next generation of PaperCut.

Matt

Director of Software Development

Matt has a Bachelor of Computer Systems and Electrical Engineering (BCSE) from Monash University, Australia. Matt started his career at Oakton, an Australian based software development and services company. Matt specialized in custom software development, working in many varied fields and organizations like Ernst & Young, BP and Kimberley Clark. He was a leading systems architect for Oakton and gained experience building and designing enterprise applications using a variety of technologies.

Matt met Chris whilst studying at Monash University and started work on PaperCut before the first official release. Matt leads the development efforts on many of PaperCut's most powerful features including embedded software for multi-function devices and other advanced features.

Peter

Senior Software Developer and Architect

Peter has a Bachelor of Science (Physics) degree from Melbourne University, Australia. After working as a physicist for several years he began developing statistical software for Umetrics in Sweden. From there he moved to Digital Ideas in Melbourne where he was instrumental in the Dice Net ACS printer controller. He then worked at EFI in Silicon Valley, USA where he worked as a Director of Software Engineering on the Fiery product line.

Peter brings over 15 years of experience in the printing industry including idea/concept development, software product architecture & development, strategic planning & roadmap development, contract negotiations, engineering process improvement, automation, embedded systems, imaging and signal processing.

Tom

Software Developer

Joining the PaperCut team in 2006, Tom brings some youthful enthusiasm to the team. Tom has completed Bachelor of Network Computing at Monash University, Australia. In 2004 he took a year off from his studies to work at Sun Microsystems, gaining experience with Solaris and enterprise architecture.

Living and breathing computers, Tom has experience across many areas of information technology and is an avid user and author of open source software. He is involved in all areas of software development at PaperCut and has an interest in Linux and cross-platform development.

Priyanka

Software Developer

Priyanka is a recent addition to the team of PaperCut Software. She has graduated as a Software Engineer from The University of Melbourne, Australia. She has thoroughly enjoyed a variety of subjects at university and is now very keen to use the IT skills she has acquired in the Software Development sector.

She wants to be a part of the software development industry as she likes to create things from pure thought, things that matter to our organizations, perhaps even to the world. She has worked as an intern at TCS, one of the biggest software development companies in India. She has also worked at The University of Melbourne as a tutor for programming subjects. Apart from software development, she also enjoys dancing and painting.

Hendrik

Senior Software Developer

Hendrik joins PaperCut from Europe. After completing his degree in physics, Hendrik gained IT industry experience through a diverse range of projects in Germany, France, the United States and Australia such as compensation management for Fortune 500 companies, automotive components for BMW, online foreign exchange trading for the Global 2000 and e-commerce solutions for online retailers.

In addition to contributing to new directions in PaperCut's development, Hendrik works on serving German and French-speaking customers. Outside work, he will gladly involve anyone interested in discussions on straw bale buildings and the design of peer-to-peer networks.

Tim

Senior Software Developer

Tim has a Bachelor of Science degree from Australian National University and a Bachelor of Computing from Monash University. He started working as a research assistant at CITRI near Melbourne University working on text retrieval projects and testing ranking algorithms when search engines like AltaVista had just started but Google didn't exist yet. He then moved onto Silicon Graphics (SGI) in Melbourne when the "Graphics" was starting to disappear out of "Silicon Graphics". He ended up working there for 12 years on Performance Tools, and File systems (UDF & XFS) in user space and in the kernel on IRIX and Linux.

Tim has come from a Unix/C and open source background of about 16 years and is looking forward to learning new areas in Web and Java development. Outside work, he enjoys tennis, dancing and looking after two lovable and demanding young boys.

Rick

Senior Product Manager

Rick is the first member of the PaperCut Software team located in the United States. He started his career as a software tester at Ford Aerospace in 1979 testing a secure version of PWB Unix. After a few years in the big project environment Rick left the world of government contracts to pursue a career in an emerging commercial desktop computing industry.

During the boom years of personal computing Rick worked for several technology leaders including Novell, NEC, 3Com, and Nortel to develop customer support and sustaining engineering teams. His most recent role was establishing the technical support department for a Swiss classroom management software company.

Rick will work closely with customers and developers to assure that PaperCut remains the leading cross-platform print management software.

Jason

Technical Support

Jason has joined the PaperCut team in early 2010. He has filled varied roles ranging from Senior Corporate Support for Connect/AAPT to most recently as an IT Manager at Glen Waverley Secondary College. He has certainly been in the trenches when it comes to support!

Jason will be working closely with our developers and customers alike to improve on our already fantastic support. He has experience in the support of large and varied networks with both industry standard and specialised environments.

You will find Jason approachable and quick on the uptake. Outside of work Jason loves his tennis and photography.

John

Sales Support

John has a degree in Applied Science and a Diploma of Education. He first started working with computers in the 60's programming in ALGOL on paper tape. During a career in teaching John was involved with the integration of computers into the curriculum and finished his teaching as IT Manager/coordinator of a medium sized high school overseeing the development of a 200 workstation secure internet enabled network. It was in this final phase that John saw the need for a PaperCut style program ( the piles of waste around the printers were just too annoying!). Research of possible solutions revealed programs that were too labor intensive or too expensive - a local solution was needed and Chris was on hand and had the skills to deliver a tailored product.

John now works part time for PaperCut in Sales and occasional support, as well as running his own computer support consultancy. He brings to the business many years of experience in education and an in depth knowledge of school curriculum, operations and administration.

Ann

Office Manager and Sales Assistant

Ann joined the team in April 2010. Ann comes from a strong administrative background, with many years of experience in reception/administration and PA roles in various industries. She brings with her a vast experience of day to day office management and is always on hand to help out in any way she can, she is friendly and approachable. Ann's challenge is to "organize" the developers (herding cats comes to mind) and office, and also support Sales.

Ann enjoys the outdoors and is a part of the Scouting movement.

Christine

Sales Assistant

Christine manages our sales processes and brings to the business a variety of skills and experiences. From a start teaching in primary schools, Christine has run her own retail business, managed the clerical side of a busy hospital emergency department and concurrently been a mother and homemaker.

With her varied background, she brings an attention to detail and a genuine desire to meet customer needs. She is usually the first point of contact for the business and enjoys the human side of communication. As a "night" person Christine is also often on email to assist our Europe and US customers with orders and sales help.

Many years using computers at home and her employment has (almost) turned her into a "techie" but her real strengths are at the human interface. Christine continues to work part-time in health as well as on her many hobbies and at PaperCut Software.

We initially evaluated a range of products. PaperCut did everything we needed at the most competitive price. Three years on there's no looking back. All upgrades have been implemented without any problems. The word "PaperCut" is now part of the College vocabulary and students now have access to printers 24 hours a day, all thanks to PaperCut.

Jonathan Palmer, College of African Wildlife Management - Tanzania
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