Engineering Focused | Start-Up Culture | Managed By Founding Developers | Driven By Geeks | Fuelled By Coffee
Founded by Chris and Matt in 1998, PaperCut first developed a print quota application to address a need in a local high school. From these small beginnings it's grown to a full print management package now used in over 100 countries and 50,000 sites across all markets.
Our focus is to produce innovative software that's easy to use and accessible to everyone. We're very proud of our engineering driven culture informed by close communications with our users (in fact many of our employees were customers first!).
PaperCut is headquartered in Melbourne, Australia and supported by a global network of resellers and partners. As a fast growing international company we now have presences in the USA and UK.
Enough from us, we'll let the customers tell the rest of the story.
Chris
Matt
Alec
Tom C
John
Chris is one of the founding partners of PaperCut and comes from a technical / engineering background. He is just as at home dealing with source code as he is with day to day business issues. With a strong technical vision Chris helps guide the companys direction and is proud to claim that he seeded the PaperCut coffee culture.
Matt is one of the founding partners of PaperCut and leads the development team in building great products. His depth of product knowledge means his time is shared between working with developers on new features and helping resolve the trickiest customer issues.
Alec is the technical pre-sales manager and helps the development team communicate with the outside world. Alec's skills are being used across a number of areas, including project management, technical pre-sales and anything else that comes along. He loves coffee and science fiction.
Joining PaperCut in 2006, Tom is primarily a developer but also works on technical support, marketing, the website, social media and internal systems. His key development roles include payment system integration and web development.
John has been with PaperCut since the beginning, and is currently working in sales and licensing. He has a background in Secondary Education and IT and is the only person in PaperCut with the not-useful experience of having programmed onto paper tape. He works odd hours which gives him the excuse to avoid the office and meetings, as befits a failed retiree.
Geoff
Priyanka
Peter
Jason
Ann
Geoff comes to Papercut with extensive experience as developer, project manager and software architect at HP, Agilent and Ixia. Geoff enjoys his coffee so he's fitting right in ...
Priyanka is the best (and currently only) female developer in PaperCut. She handles report development in PaperCut and is the Release Testing and Quality Assurance Manager. She has been working on different areas of the product from technical support to web tool customization.
Peter works on PaperCut's print analysis and modification. He also developed the duplex/grayscale filter and watermark features. His typical day might include improving PostScript/PCL5/PCL6 analysis or adding page counting support for a new printing language.
Jason handles escalated support issues, manages internal systems, our Kayako support system and provides on-site training in Australia.
Ann came to the PaperCut team with many years experience in reception/administration. She brings with her a vast experience of day to day office management and is always on hand to help out in any way she can, she is friendly and approachable. Ann's everyday challenge is to "organize" the developers (herding cats comes to mind) and the office.
Hendrik
Tim
Will
Tom B
Andrew
Apart from having a never-ending supply of smoked almonds, Hendrik works with major copier vendors to create and maintain PaperCut's integration with multi-function devices (MFDs). He's pretty good at it.
Tim is one of our senior software developers, he has a background in C/Unix. He started working on C based software including the Print Provider, our Port Monitor and SNMP hardware check. Tim has moved onto Java with forays into Payment Gateways and MFP support.
Will is involved in the development of PaperCut's web application technologies. He is passionate about usability, testing, and data driven decision making. He is sometimes funny. Sometimes...
Tom is the in-house designer of PaperCut and is involved in design of the application interfaces, the company website as well as PaperCut marketing materials. He believes that user functionality is as important as technology.
A C++ and test automation boffin, Andrew's currently moonlighting as a Java bean.
Jane
Kent
Josh
Mat B
Silvina
Jane brings her commerce & CPA background to lead, support and develop the accounting and finance function of PaperCut. She enjoys getting into the "nitty gritty" of the "less techie" side of the business.
Kent works from our Melbourne office, handling support issues of all levels and ensuring that all the best tips and tricks about PaperCut are documented. He is a New Zealand transplant and has a strong enthusiasm for fitness; he is currently training for his first Iron Man competition.
Josh is a new addition to the Melbourne office, handling technical support issues of all kinds, and making sure KB and Manuals are kept up to date and easy to follow. Josh spends most of his spare time in Azeroth.
Mat (known in the office as 'Butters') joins the team as Channel Manager & is a key member of the sales and marketing team. Responsible for all aspect of management & resourcing our worldwide network. Mat is an avid (poor) golfer and a father of 3 boys.
Silvina works in accounts receivable, it could be said that she is everyone's favourite quiet acheiver in the office. Silvina is also fluent in three languages. Which is awesome.
Dan
You?
Dan has joined the PaperCut team fresh from the UK. He has 8 years experience in the Print and Copy Management sector and his experience supporting the UK reseller channel and infectious enthusiasm for the PaperCut application, ensures Dan will be an asset to the Global PaperCut Re-seller network. Dan is a running 'nut' and of course, enjoys a coffee or 3!
PaperCut is about smart people working together in a fun, casual environment to produce great software. We foster diversification of skills in a "startup style" culture. If you love coffee and are good with code, design or people, we want to hear from you!
Ian
Rick
Nate
Cari
Ian handles many things through the business from elevated technical requests, advising on select large-scale deployments and general business project management. He also contributes to the development process in technical review and improving key resources for customers and the channel.
Rick is a senior project manager for PaperCut in the United States. He works closely with customers and developers to assure that PaperCut remains a customer/user focused cross-platform print management solution.
Nate is a member of our support team located in the United States. He provides technical customer support and brings years of experience to the role across a number of platforms.
Cari handles escalated support issues and is based out of Portland in the United States. She assists users resolve technical and support issues at any scale and speaks multiple languages. She is experienced working with both homogeneous and heterogeneous environments, and enjoys learning new technologies.
Paul
Ross
Stephen
Nick
Based in the UK, Paul manages relationships with our key resellers and partners across Europe. A copier market veteran, he has over 30 year's experience in the industry. To make him happy, talk sport and supply him with jelly beans
Ross is based in the UK and works across many areas of the business ranging from pre-sales support, after sales technical support, and general business and software QA and test. He has been involved in the print & copy management industry for all of his adult working life.
Stephen looks after our European Manufacturers and Resellers. He spent many years selling and implementing PaperCut at one of our largest resellers in the UK and makes use of his extensive sales and technical knowledge to provide pre sales support. He is always willing to help out when asked.
Nick is another key member of the UK/Europe support team providing product training and support for software and hardware. His forte is embedded hardware, such as multi function printers, because he has spent much of the last ten years with his head in the back of photocopiers. When he isn't helping customers he likes to meddle with all things technical.
Yusuke
Hiro
Yusuke has worked in the printer industry for over twenty years. As a former solutions manager for Kyocera and Minolta Co Yusuke has a wealth of experience and understanding when bringing PaperCut to market.
Hiro is a part of our team located in Japan and is experiences in handling support issues of all levels.
PaperCut Software is supported by a global network of certified authorized resellers made up of hundreds of professionals dedicated to selling and providing services around PaperCut's products.
Find your local PaperCut Authorized Solution Center.
I've used PaperCut at several of my primary schools over the last few years. It has performed extremely well, doing its job as promised.
At Somerville Rise Primary School, Teachers and their grade are allocated a certain amount for the year ($20 for grade, $80 for the teacher). If the grade runs out early, the Teacher can elect to transfer some of their money to their grade so they can keep printing. This works, as it encourages the teacher to teach their class to be careful about printing.
From low-end to high-end servers, on any flavour of Windows, PaperCut just runs - no interruptions, no memory hogging, and no crashing.. PaperCut Quota is well designed, and well written software.
Great support from the developers, e-mails promptly answered, and always able to offer assistance on the rare occasion that I actually need it! Keep up the good work!