Engineering Focused | Start-Up Culture | Managed By Founding Developers | Driven By Geeks | Fuelled By Coffee
Founded by Chris and Matt in 1998, PaperCut first developed a print quota application to address a need in a local high school. From these small beginnings it's grown to a full print management package now used in over 100 countries and 50,000 sites across all markets.
Our focus is to produce innovative software that's easy to use and accessible to everyone. We're very proud of our engineering driven culture informed by close communications with our users (in fact many of our employees were customers first!).
PaperCut is headquartered in Melbourne, Australia and supported by a global network of resellers and partners. As a fast growing international company we now have presences in the USA and UK.
Enough from us, we'll let the customers tell the rest of the story.
// Chris Dance
Director of Systems Architecture
Chris is one of the founding partners of PaperCut and comes from a technical / engineering background. He is just as at home dealing with source code as he is with day to day business issues. With a strong technical vision Chris helps guide the companys direction and is proud to claim that he seeded the PaperCut coffee culture.
// Matt Doran
Director of Software Development
Matt is one of the founding partners of PaperCut and leads the development team in building great products. His depth of product knowledge means his time is shared between working with developers on new features and helping resolve the trickiest customer issues.
// Alec Clews
Technical Pre-sales Manager
Alec is the technical pre-sales manager and helps the development team communicate with the outside world. Alec's skills are being used across a number of areas, including project management, technical pre-sales and anything else that comes along. He loves coffee and science fiction.
// Tom Clift
Senior Software Developer
Joining PaperCut in 2006, Tom is primarily a developer but also works on technical support, marketing, the website, social media and internal systems. His key development roles include payment system integration and web development.
// John Dance
John has been with PaperCut since the beginning, and is currently working in sales and licensing. He has a background in Secondary Education and IT and is the only person in PaperCut with the not-useful experience of having programmed onto paper tape. He works odd hours which gives him the excuse to avoid the office and meetings, as befits a failed retiree.
// Geoff Smith
Senior Software Developer / Team Leader
Geoff comes to Papercut with extensive experience as developer, project manager and software architect at HP, Agilent and Ixia.
Geoff enjoys his coffee so he's fitting right in ...
Priyanka is the best (and currently only) female developer in PaperCut. She handles report development in PaperCut and is the Release Testing and Quality Assurance Manager. She has been working on different areas of the product from technical support to web tool customization.
// Peter Williams
Senior Software Developer and Architect
Peter works on PaperCut's print analysis and modification. He also developed the duplex/grayscale filter and watermark features. His typical day might include improving PostScript/PCL5/PCL6 analysis or adding page counting support for a new printing language.
// Jason Clarke
Jason handles escalated support issues, manages internal systems, our Kayako support system and provides on-site training in Australia.
// Ann Nguyen
Ann came to the PaperCut team with many years experience in reception/administration. She brings with her a vast experience of day to day office management and is always on hand to help out in any way she can, she is friendly and approachable. Ann's everyday challenge is to "organize" the developers (herding cats comes to mind) and the office.
Senior Software Developer
Apart from having a never-ending supply of smoked almonds, Hendrik works with major copier vendors to create and maintain PaperCut's integration with multi-function devices (MFDs). He's pretty good at it.
// Tim Shimmin
Senior Software Developer
Tim is one of our senior software developers, he has a background in C/Unix. He started working on C based software including the Print Provider, our Port Monitor and SNMP hardware check. Tim has moved onto Java with forays into Payment Gateways and MFP support.
// Tom Beresford
Tom is the in-house designer of PaperCut and is involved in design of the application interfaces, the company website as well as PaperCut marketing materials. He believes that user functionality is as important as technology.
// Dan Quest
Dan joined the PaperCut team fresh from the UK. He has 8 years experience in the Print and Copy Management sector and his experience supporting the
UK reseller channel and infectious enthusiasm for the PaperCut application, ensures Dan
will be an asset to the Global PaperCut Re-seller network. Dan is a running 'nut' and of course, enjoys a coffee or 3!
Jane brings her commerce & CPA background to lead, support and develop the accounting and finance function of PaperCut. She enjoys getting into the "nitty gritty" of the "less techie" side of the business.
// Kent Nolan
As an ex-systems administrator Kent brings a strong technical spin to the Channel Management team. He is a New Zealand transplant and has a strong enthusiasm (and accent) for fitness; he is currently training for his first Iron Man competition.
// Josh Hancox
Josh is based in our Melbourne office, handling technical support issues of all kinds, and making sure KB and Manuals are kept up to date and easy to follow. Josh spends most of his spare time in Azeroth.
// Mat Buttrey
Head of Global Sales
Mat (known in the office as 'Butters') joined the team as Channel Manager & is a key member of the sales and marketing team. Responsible for all aspect of management & resourcing our worldwide network. Mat is an avid (poor) golfer and a father of 3 boys.
Silvina works in accounts receivable, it could be said that she is everyone's favourite quiet achiever in the office. Silvina is also fluent in three languages. Which is awesome.
Senior Software Developer
Amir is one of the developers who joined PaperCut having previously worked in CA Technologies, he has a background in developing security and identity management software using Java/Spring/GWT and C/C++. He is loving his new coffee fuelled office environment.
Head of Marketing
Julie leads PaperCut Marketing worldwide. A recovering engineer, she moved to the marketing "dark side" early on in her career and has lead marketing teams for technology companies across various industries including telecommunications and semiconductor manufacturing.
Dean’s one of our more recent additions and comes to the PaperCut team with many years of experience in the commercial and technical operations arena. Dean will be working behind the scenes with the day to day operations to make sure all the cogs are well oiled.
Senior Software Developer
Kelby comes to PaperCut having developed software for every industry imaginable. A background on Solaris, Linux and Windows has ensured his skills with C/C++, Java and everything between have been put to good use.
Shari joins the PaperCut team in a job share role with Maria. She has exceptional administrative skills and spends her time dividing her support between the administration, sales and marketing teams.
Maria joins the PaperCut team to share the reception role with Shari. She joins us from a telecommunications background after taking a career break to raise her family. She thrives on working in a busy technical environment and is happy to get stuck in to any challenge. She’s the one with the English accent answering the phone!
Igal is a new addition to our development team in Melbourne. He has worked on a vast range of software projects. Anything from large roll-outs in the military to a small three person start-up he’s seen them all. Igal is impressed with the product and looks forward to help make it even better.
Jack is PaperCut's latest acquisition in Melbourne in our mission to transform and revolutionise our web and online presence. Jack brings diverse web and application design and development experience to the team and he's eager to breathe new energy into the PaperCut websites. Things are going to change around here, check back soon to see some nice improvements!
// Looking for something a bit different?
PaperCut is about smart people working together in a fun, casual environment to produce great software. We foster diversification of skills in a "startup style" culture. If you love coffee and are good with code, design or people, we want to hear from you!
// Rick Phipps
Rick is our Channel Manager for PaperCut in the United States. He works closely with customers and developers to assure that PaperCut remains a customer/user focused cross-platform print management solution.
Cari handles escalated support issues and is based out of Portland in the United States. She assists users resolve technical and support issues at any scale and speaks multiple languages. She is experienced working with both homogeneous and heterogeneous environments, and enjoys learning new technologies.
// Tim G
Tim is a member of the technical support team based in Portland, Oregon. A recent transplant from New York, he has always been in the support field and loves fixing things. When he's not doing techy stuff he can be found traveling or taking photos. Despite his picture, he is a real person.
Sales Support Administrator
Desha has joined PaperCut to bring her professionalism to “get things done” in the Operations and Channel space for our newly created Portland office. Desha specializes in technical start-ups providing a seamless back office experience for the organizations she's worked for. She is a true Oregonian who loves the outdoors, and locally sourced cuisine.
// Paul Weston
UK & Europe Marketing Manager
Based in the UK, Paul manages relationships with our key resellers and partners across Europe. A copier market veteran, he has over 30 year's experience in the industry. To make him happy, talk sport and supply him with jelly beans
// Ross Malyon
Ross is based in the UK and works across many areas of the business ranging from pre-sales support, after sales technical support, and general business and software QA and test. He has been involved in the print & copy management industry for all of his adult working life.
// Stephen Hart
Stephen looks after our European and African Manufacturers and Resellers. He spent many years selling and implementing PaperCut at one of our largest resellers in the UK and makes use of his extensive sales and technical knowledge to provide pre sales support. He is always willing to help out when asked.
// Nick Kean
Nick is another key member of the UK/Europe support team providing product training and support for software and hardware. His forte is embedded hardware, such as multi function printers, because he has spent much of the last ten years with his head in the back of photocopiers. When he isn't helping customers he likes to meddle with all things technical.
// Yusuke Morikawa
Asia Marketing Manager
Yusuke has worked in the printer industry for over twenty years. As a former solutions manager for Kyocera and Minolta Co Yusuke has a wealth of experience and understanding when bringing PaperCut to market.
Hiro is a part of our team located in Japan and is experienced in handling support issues of all levels.
PaperCut Software is supported by a global network of certified authorized resellers made up of hundreds of professionals dedicated to selling and providing services around PaperCut's products.
Find your local PaperCut Authorized Solution Center.
Our high school has about 15 networked printers available for use by students and staff. Until three years ago, all school computers were configured to print directly to each printer, and this led to abuse (students anonymously printing obscene content, and/or printing many copies of a document to deliberately waste paper and toner), as well as a large amount of unintended waste (misdirected jobs, extra copies).
Two and a half months into the school year, we had spent $1200 less on printer toner alone than had been spent at the same time last year. That June, one prankster senior who'd printed a farewell message to every printer in the school, received a bill for the usage in place of his diploma, thanks to our ability to identify him from the logs. For our morale, that alone made the entire PaperCut investment worthwhile!
Anytime I've had questions or issues, I've gotten accurate and informed responses, quickly. Their support knowledge base is "open" such that search engines can index it, as contrasted to most of the other commercial software we use. To me, that demonstrates their confidence in the product. PaperCut is the best commercial software experience I've ever had in 15+ years of I.T. work.
Dresden School District ,USA
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