Knowledge Base
Welcome to the PaperCut Knowledge Base. This site hosts a collection of questions, answers, articles and general information about PaperCut NG, PaperCut Quota and PaperCut ChargeBack.
Information is classified into the sections listed below. Alternatively you can search the database using keywords.
We are adding information all the time. If your question is not addressed or you have a suggestion, please contact us.
Troubleshooting
- Administration
- PaperCut User Manual
- Upgrading your PaperCut software
- PaperCut's Upgrade Policy
- Updating the "page counting machine" component
- Migrating PaperCut to a New Server
- Migrating PaperCut NG to a New Server - when using external database
- Partially clearing out the log data
- Keeping a healthy system
- Administering PaperCut Remotely
- End-User Transfer Feature
- Architecture / Implementation / Deployment
- Choosing the right edition/version
- Do I need a dedicated print server?
- Implementation guide for IT and network managers
- Implementing PaperCut in a school environment
- PaperCut on multiple servers
- Installing PaperCut in a heterogenous environment
- PaperCut on Machintoshes (Apple Macs)
- Running PaperCut on a peer-to-peer or home network
- PaperCut on Windows Server 2003
- Using a domain administrator service account
- Special considerations on Terminal Server/CITRIX
- Trialling PaperCut Using a Subset of all Users
- Supporting Windows clients via a Mac Server
- Using the Card Wizard on a Mac or Linux network
- Where can I get the secondary server (or local printer) software?
- PaperCut on 64-bit platforms
- Load Balancing Printers
- Wide Area Networks (WAN) Considerations
- Working with the 10 connection limit in Windows XP
- Using PaperCut with ArchiCAD on the Mac
- Automated Application Deployment
- Common Security Questions
- Increasing the memory available to PaperCut
- Accessibility and PaperCut
- Backups & Databases
- Configuration
- Domains / Directories
- PaperCut and Active Directory
- Active Directory and nested groups
- Managing laptops/notebooks in a network/domain environment
- Ignoring disabled Active Directory users
- Syncing against multiple groups or Org Units
- What are the implications of users belonging to multiple groups?
- Merging two separate domains into one
- Edition Specific
- General Information
- Translation, International Projects and Localization
- Internet Control & Proxy Servers
- Troubleshooting proxy server configuration
- Separate balances for printing and internet
- Internet Charging Transaction Logs
- Configuring Squid on Linux to authenticate with Active Directory
- Installing and configuring SquidNT
- Integrating PaperCut internet charging with other web filtering applications
- Publishing an IIS Web Site on an ISA2004 Server
- Licensing
- Installing the supplied license file
- Exceeding the license limit
- Trial period extensions
- Apply for a license exception
- Obtaining Past Releases
- Invalid registration license/key
- What is the internet control module and do I need it?
- Licensing PaperCut NG in a Cluster
- How To Get Another Copy of Your License
- Licensing across multiple sites/servers/workstations
- Downgrading PaperCut
- End-of-life Policy
- Printers
- Supported Printers
- Printers supporting page-level color detection
- Working with network printers (a printer with a network card)
- Dealing with locally attached printers
- Tracking Photocopiers
- Ignoring / deleting printers
- Controlling printer access based on time
- Purchasing a new printer for use with PaperCut
- Tracking Printer Trays
- Setting up RIP devices
- Amalgamate printer queues
- Release Stations
- Support
- Reporting
- Sales
- Scripting and Web Services API
- Upgrading
- Using PaperCut
- Managing End-User Payments
- Why currency / unit based print accounting is better than counting pages
- Explanation of point-of-charging and automatic refunds
- Filters
- Tips & Tricks
- How to Implement Watermarking or Burst Pages / Separator Pages (showing usernames on prints)
- Billing teaching staff monthly
- Importing an SSL certificate from IIS
- Charging different users different amounts
- Starting the User Client Tool on a Secondary Screen in a Dual Screen Setup
- Batch Printing and the Popup and Hold/Release print queues
- Charging more for Mylar film plots
- Implementing Quotas for Shared Accounts
- Users
- User Client Tool
- What is the Advanced Client?
- Deploying the User Client Tool
- User Client upgrade considerations
- Customizing the User Client Tool
- Working with popup messages
- Reducing the bandwidth consumed by the User Client Tool
- Using the PaperCut Mac Client Login Hook With Other Login Scripts
- Upgrading the Client Software
- User Web Tools Interface
- Browser Certificate Warnings and Errors
- Running PaperCut NG on port 80 (or another port)
- Forcing use of HTTPS/SSL only
- Configuring the Web Tools interface
- Logging out of the Web Tools interface
- Web Tools admin password
- Common errors in the Web Tools interface
- Customizing the User Web Tools interface
- Setting the currency sign in the PaperCut Quota Web Tools interface
- PaperCut NG End-user Web login
- Common Connection Issues for PaperCut Quota Web Tools
- Questions about the Payment Gateway
- Adopt a Feature Program
- Moving from one Edition of PaperCut to Another
- I'm running PaperCut Quota. Why should I upgrade to PaperCut NG?
- PaperCut on EduPaSS
- Other Miscellaneous Articles
Page last modified on April 13, 2008, at 10:17 PM
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