A Global Print Driver for cross vendor printing

“Printing is the Achilles heel of computing. And no universal driver can be done…” and “The only way to “fix” this is to be part of the company at the start and fight for a standard for printers – same model, same driver, etc”

Do these kinds of quotes sound familiar? You probably have heard these (and more) coming from colleagues, CIOs and IT forum contributors. You may even have said something similar yourself!

PaperCut printing to many printer brands with the single Global Print Driver.

Granted, the “one ring to rule them all” approach is hard. Designing software to manage and control printing, we understand only too well how print drivers can be frustrating for Systems Administrators who spend an enormous amount of time troubleshooting.

If you’ve struggled setting up a single virtual print queue in a mixed brand environment for that very reason, PaperCut now helps solve the cross-vendor printing dilemma with a Global Print Driver.

Whether you’re in a large organization or a multi-building educational campus, you will immediately benefit from printing documents to a single queue with your existing fleet. Users will enjoy the flexibility of printing first, then choosing the most convenient printer (no matter what brand). As the sysadmin, you won’t have to worry about help desk calls if they choose to try and print to another branded device.

Just for clarity, the PaperCut Global Print Driver is not simply a new name for a “universal driver” offered by leading printer manufacturers. These universal print drivers are designed to work with multiple models across a single brand. PaperCut’s Global Print Driver works across multiple models and multiple brands.

If you’ve got an existing dominant brand of printer and need to use the manufacturer print driver (e.g. if stapling, tray management or other specific device features are required), an advanced-level feature in PaperCut v14.3, PDL transforms, may be useful. It will allow you to write scripts that automatically modify the output produced by one (vendor-based) driver to map to capabilities on another device. Perhaps you’d map “Tray 1″ to “Tray=Upper”, for example. If we go into the detail about how this works in the blog, you’ll be reading for a while, so for those who are keen here’s the link to the manual.

As always PaperCut are continuing to extend this functionality and compatibility over time. Let us know your experiences to help make PaperCut work for your environment.  More information.

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V14.3: The importance of accessibility

Physical barriers to technology in the workplace can prevent people with a disability from being productive and working to their full potential. Imagine the difficulties in reading small text on a monitor screen if you are vision impaired, or using a touch screen on a photocopier from a wheelchair. It’s important for all of us to deliver an accessible workplace.

PaperCut's accessibility compliance allows those users with visual impairment to easily release their print jobs.

Accessibility is not just about compliance

There are a number of standards out there, whether it’s WAI compliance for web or ensuring your software works with screen readers.

It’s not just about standards, it’s about how a system works in the real world. We believe the best way to do that is to work closely with customers and listen to input and ideas. It’s often the small lateral solutions that have the best results. Version 14.3 introduces one such feature that makes PaperCut more accessible.

Easy auto-release of print

Users with vision impairment or limited mobility no longer have to attempt to navigate a print release screen on a MFD (Find Me printing). PaperCut can be configured to automatically release all print jobs after a simple card swipe. Systems Administrators can enable this print accessibility feature for these users by creating a domain group.

It’s a small change that makes a big improvement. This idea came from the team working at one of Australia’s leading universities along with their Authorized Solution Center Partner. Ensuring equitable access to information technology is an important requirement for all organizations.

There’s so much more in v14.3 including a new cross vendor global print driver and an easy way to allow guests to print without having to join your wi-fi network.

To read more about what’s in the release, check out:

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In My Shoes. The Back Office @ PaperCut

At PaperCut we’re very proud of our employees, a tight-knit collection of like-minded people with a collective goal to create great software and drink good coffee.

As a company built on software development, you can imagine we have some high performing teams across the globe. The PaperCut “back office” includes admin, finance and operations and is one part of our international team that keeps the cogs turning.

People do ask “why would anyone want to be an Operations Manager?”

The answer is simple. No two days are ever the same and as expectations and priorities shift and change, the team and I simply adapt.

Let’s take a walk In My Shoes, here’s some of my day to day:


  • Managing external legal and accounts consultants
  • Working with our channel partners on challenges within their regions, including technical, development and business needs
  • Understanding workplace and business laws throughout our global marketplace
  • Creating new policies and procedures  to ensure security and maintaining a company culture that shares the core values started by our founders
  • Enabling the greater team, to ensure everyone can work to the best of their abilities
  • Interviewing talent for roles within PaperCut and onboarding new members
  • Making sure that the PaperCut cafe ‘/dev/coffee’ is always stocked with enough coffee beans to rival the GDP of a small country

The Team

Admin, Finance and Ops works hard behind the scenes to get through gruelling problems while having a great time and making the best out of every situation. Many managers will say that they strive to enable their team but the truth is that this team enables the company as a whole.

Let’s jump into their shoes…

Ann/Office Manager

If you need anything PaperCut, Ann has it no more than arms length away. She has been the key organizational force in PaperCut for years, in the very beginning she WAS the PaperCut finance and admin team. She is largely responsible for paving the way for PaperCut to grow exponentially.

Siobhan/Office Administrator

Whether Siobhan is tackling invoices, negotiating with bank managers or greeting you at PaperCut HQ she remains cool, calm and collected.

Desha/Office Administrator USA

The Joan of Arc of the US office.  She ensures the Support and Channel guys in the Portland office are in line and everything runs smoothly.


Is everything from accountant to teacher. Andara joined us late 2013 and has taken on the accounts and finance reporting head on.  The hardest part of her job is to impart finance wisdom to me.


Simply known as the “machine”. From the moment she arrives to the time she departs she doesn’t lift her head. There are rumors that she had lunch one day but this was disregarded due to lack of evidence. Silvina is also fluent in three languages, which is awesome.

Tim B/Programme Manager:

The greatest task juggler of all time, at last count he had over 50 projects happening at one time, each with set actions and outcomes trickling into the development and marketing teams.

Alec/Project Manager:

Is a key part of the team bringing his project management skills to the front. Alec assists in getting large projects over the line whatever department they belong to.

Here’s a shoutout to the entire Ops team for their excellent work, keep it up…and let me know whose shoes you would like to jump into?

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