Contact Us

Live Help

Technical Questions and Support

support@papercut.com

If you have any questions or problems, please see our Reporting Problems knowledge base article. It describes how to report problems and the information we need to resolve your issue quickly.

Ordering Information and Sales Questions

sales@papercut.com

Your emails will be answered by our customer support staff within 24 hours. For support enquiries or technical questions, please use the support email above.

Phone

Australia:
(03) 9807-5767
8:30am - 9:00pm EST
USA:
(877) 328-2204
(503) 608-7728
8:00am - 5:00pm Pacific Time
UK:
020 8133-7272 beta
10:00pm - 9:00am GMT
International:
+61-3-9807-5767
10:00pm - 9:00am GMT

Skype:
papercut_software Call me!

Internet Chat

If you would prefer to chat over the internet during the above hours, we can talk to you using one of the following technologies:

  • Live Web Chat - if we're online you'll see a live chat button above.
  • Skype (Internet Phone)
  • MSN Messenger (Instant Messenger)

To arrange for a different time, send us an email at support@papercut.com to let us know a time that suits you.

Fax

NOTE: When faxing purchase orders, please include a contact email address.

International:
+61-3-8621-8983 or +1-815-550-1983

Australia:
(03) 8621-8983

USA:
(815) 550-1983

Mailing Address

International & Australia:

PaperCut Software International Pty Ltd
PO Box 3030
Mentone East
Victoria 3194
AUSTRALIA

USA:

PaperCut Software
8152 SW Hall Boulevard #308
Beaverton, OR 97008

Physical Address

Level 1
10 Hamilton Place
Mount Waverley
Victoria 3149
Australia

Business Name

PaperCut Software International Pty. Ltd.

ABN (For Australian Customers)

ABN: 56 935 605 006

ACN (For Australian Customers)

ACN: 124 440 400