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Technical Questions and Support
If you have any questions or problems, please see our Reporting Problems knowledge base article. It describes how to report problems and the information we need to resolve your issue quickly.
Ordering Information and Sales Questions
Your emails will be answered by our customer support staff within 24 hours. For support enquiries or technical questions, please use the support email above.
Phone
 Australia:
(03) 9807-5767
8:30am - 9:00pm EST |
 USA:
(877) 328-2204
(503) 608-7728 8:00am - 5:00pm Pacific Time |
 UK:
020 8133-7272 beta
10:00pm - 9:00am GMT |
International:
+61-3-9807-5767
10:00pm - 9:00am GMT |
Skype:
papercut_software
Internet Chat
If you would prefer to chat over the internet during the above hours, we can talk to you using one of the following technologies:
- Live Web Chat - if we're online you'll see a live chat button above.
- Skype (Internet Phone)
- MSN Messenger (Instant Messenger)
To arrange for a different time, send us an email at support@papercut.com to let us know a time that suits you.
Fax
NOTE: When faxing purchase orders, please include a contact email address.
International:
+61-3-8621-8983 or +1-815-550-1983
Australia:
(03) 8621-8983
USA:
(815) 550-1983
Mailing Address
International & Australia:
PaperCut Software International Pty Ltd
PO Box 3030
Mentone East
Victoria 3194
AUSTRALIA
PO Box 3030
Mentone East
Victoria 3194
AUSTRALIA
USA:
PaperCut Software
8152 SW Hall Boulevard #308
Beaverton, OR 97008
8152 SW Hall Boulevard #308
Beaverton, OR 97008
Physical Address
Level 1
10 Hamilton Place
Mount Waverley
Victoria 3149
Australia
Business Name
PaperCut Software International Pty. Ltd.
ABN (For Australian Customers)
ABN: 56 935 605 006
ACN (For Australian Customers)
ACN: 124 440 400
© Copyright 1999-2009. PaperCut Software International Pty Ltd. All rights reserved.