Tech Support
If you have any questions or problems, please see our Reporting Problems knowledge base article. It describes how to report problems and the information we need to resolve your issue quickly.
Orders and Sales
Our customer support staff will answer within 24 hours. For support enquiries or technical questions please use the support email above.
Accounts
Our accounting staff will answer within 24 hours. For enquiries including quotes and orders please contact sales listed above.
Phone
 Australia Office:(03) 9809-5194
9:00am - 5:00pm AEST
|
 USA Support:(800) 819-5329
(503) 828-0226
5:00am - 5:00pm Pacific Time
8:00am - 8:00pm Eastern Time
|
UK Support:
+44 (0) 1256 246979
9:00am - 5:00pm GMT
|
 International (Head Office):+61-3-9809-5194
11:00pm - 8:00am GMT (Apr - Sep)
10:00pm - 7:00am GMT (Oct - Mar)
|
Internet Chat
We have a live web chat system for quick questions. If we are online you will see a flashing live chat button above.
If you would prefer voice chat (e.g. Skype) or screen sharing software, or require us to contact you out of our office hours, please email to arrange a time.
Fax
NOTE: When faxing purchase orders, please include a contact email address.
International:
+61-3-8621-8983 or +1-800-804-7014
Australia:
(03) 8621-8983
USA:
(800) 804-7014
Mailing Address
International & Australia:
USA:
Physical Address (head office)
Australia:
Other Information
Business Name
PaperCut Software International Pty. Ltd.
Privacy Statement
ABN (For Australian Customers)
ABN: 56 935 605 006
ACN (For Australian Customers)
ACN: 124 440 400