Knowledge Base

When using release stations or account selection pop-ups it is recommended to secure the print queue so that users do not have permission to pause/resume documents in the queue. This allows PaperCut to have full control of documents without interference from users. To do this:

1. Log onto the server hosting the printers as an Administrator.
2. Open the printer configuration screen: Start → Printers
3. Right-click a printer and select Properties.
4. Select the Security tab.
5. Select the CREATOR OWNER user and un-check the Manage Documents permission.
   
   
6. Press the OK button.
7. Perform these steps for each of the monitored printers.

This task is Step 2 in the installation manual, however is often forgotten: http://www.papercut.com/products/ng/manual/ch-installation.html#ch-installation-win-print-queue-conf

Categories: Administration, Security

Keywords: hold / release, rights, initial set up, step, miss, missed