Print queue set up on Windows - forgotten task!
When using release stations or account selection pop-ups it is recommended to secure the print queue so that users do not have permission to pause/resume documents in the queue. This allows PaperCut to have full control of documents without interference from users. To do this:
- Log onto the server hosting the printers as an Administrator.
- Open the printer configuration screen:
Start → Printers
- Right-click a printer and select Properties.
- Select the Security tab.
- Select the
CREATOR OWNERuser and un-check the
- Press the OK button.
- Perform these steps for each of the monitored printers.
This task is Step 2 in the installation manual, however is often forgotten: http://www.papercut.com/products/ng/manual/ch-installation.html#ch-installation-win-print-queue-conf
A Windows 2008 server tip from one of our customers (Chris), is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the
Print Server(s) →
Security and editing the permissions there
Keywords: hold / release, rights, initial set up, step, miss, missed, queue resume print, right-click resume, job
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