Knowledge Base

When using release stations or account selection pop-ups it is recommended to secure the print queue so that users do not have permission to pause/resume documents in the queue. This allows PaperCut to have full control of documents without interference from users. To do this:

1. Log onto the server hosting the printers as an Administrator.
2. Open the printer configuration screen: Start → Printers
3. Right-click a printer and select Properties.
4. Select the Security tab.
5. Select the CREATOR OWNER user and un-check the Manage Documents permission.
   
   
6. Press the OK button.
7. Perform these steps for each of the monitored printers.

This task is Step 2 in the installation manual, however is often forgotten: http://www.papercut.com/products/ng/manual/ch-installation.html#ch-installation-win-print-queue-conf

List permissions on a print queue

Checking the list of permissions on many print queues can be a time consuming task. You can use the net share command to check permissions quickly. For example:

C:\Users\administrator>net share "Building A - Back Foyer Printer"
Share name        Building A - Back Foyer Printer
Path              192.168.1.10
Remark            Building A - Back Foyer Printer
Maximum users     No limit
Users
Caching           Manual caching of documents
Permission        print-server\administrator, FULL
                  Everyone, FULL
                  BUILTIN\Administrators, FULL

The command completed successfully.

Categories: Administration, Security

Keywords: hold / release, rights, initial set up, step, miss, missed, queue resume print, right-click resume, job

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