Knowledge Base

Resetting the Admin Password

PaperCut has a built in administrator account (called "admin") that is available even if a connection to the domain / directory cannot be established. The default username for this account is admin, and the password is set during the setup wizard when the system was first installed. This account is not related to the domain administrator account.

To change/reset the password manually (not via the web interface), open the following file in a text editor: [app_dir]/server/server.properties and modify the line admin.password=. If the password has been set by the system it will be prefixed with HASH: - remove this when manually entering a plain text password.

For example, change: 

    admin.password=HASH\:316e2407fd6ea316527a9fe08f3edf8a

To something like this: 

    admin.password=mypassword

This allows you to set a password in cleartext. Then when you log back into the admin interface go to Options -> Advanced -> Reset admin password to change the password back to the hashed (i.e. encrypted) format.

Categories: Troubleshooting

Keywords: change, password, reset, login, forgot, forgotten, forget, lost, missing, default password

Page last modified on September 21, 2009, at 10:07 PM