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Release Station FAQ

This article covers commonly asked questions about the PaperCut release station.

1.1. Do I need to buy release station licenses?

PaperCut includes one Release Station license to allow for testing of the feature. The web-based hold/release queue can be used from any browser and does not require a license. It is available via the PaperCut end-user web interface. Only full Release Stations require a license.

1.2. Where do I find the Release Station software?

The Release Station application can be found at [app-path]\release\. You can run the application from the central server, and maintain separate configurations for each release station on the server where it is easier to modify them all in case of changes. For more information on this please check the Standard Release Station documentation here.

1.3. Do I need to upgrade the release station when I upgrade PaperCut?

If you are running the Release Station from the server, the software will be automatically updated when you upgrade the server. Local installations will not need to be upgraded unless it is specifically stated in the release note for the new version, following our policy of maintaining backwards compatibility with all of the components. If you migrate the primary PaperCut server, you will want to verify that you update the release station configuration files to match the new server settings, especially if you have given the server a new IP address or changed the name of the server.

1.4 Can I use a swipe card with a Release Station?

Yes, you can use a card reader and swipe cards to authenticate at a Release Station. It does require appropriate card reader hardware, be connected to the Release Station machine, and function as a keyboard. Further details can be found here.

1.5 Can I customize the appearance of the Release Station?

Like other PaperCut interfaces, the Release Station appearance is customizable. You can change the background color, font color, logos, language, instructions and the scale factor for high resolution screens. Information regarding these settings and how to modify them can be found here.

1.6 How do I limit the print jobs visible from the Release Station?

You can limit the Release Station to show only the jobs from specific print queues, making it easier to find the print jobs for the nearby printers. Each release station can be configured to work with different queues. More information can be found here.

1.7 Where do I modify the Release Station connection information?

The connection settings for release stations are located in the
[app-path]\release\connection.properties file. This includes the IP address of the PaperCut application server and the port number to use for communication.

Categories: Release Stations,


Keywords: release station, print release

Page last modified on September 16, 2011, at 12:06 AM

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