Knowledge Base

In some organisations it may be a requirement, especially in hold/release queues, to hide document names in the print queues. This is often a requirement because of confidentiality requirements such as the names of tender documents or perhaps commercially sensitive documents.

Note: This functionality is available on Windows print servers and affects all print queues on that server that are managed by PaperCut

1. Open the print-provider.conf located in [app-path]\providers\print\win\
2. Locate HideDocumentNames=off and change to HideDocumentNames=on
3. Optionally locate HideDocumentNamesText=[hidden] and change [hidden] to a value of your choice
4. Save the changes to the print-provider.conf
5. Restart the PaperCut Print Provider Service

Note: If you are running any Secondary Print Servers then the print-provider.conf file will need to be changed on each Secondary Print Server.

Also, you may also want to hide this in the PaperCut database. This is done via the Options tab → Privacy Options → “Log the document names of print jobs”

Categories: Administration, Release Stations

Keywords: change document name, hide document name, hide doc name, confidential document, security, clear document name, log, hide print jobs

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