Knowledge Base

How do I ignore/delete a printer in PaperCut NG or PaperCut ChargeBack?

By default, PaperCut NG will monitor all printers on the system/server by default. Deleting the printer via the web interface will not stop monitoring - the printer will just reappear next time a job arrives.

To completely ignore a printer, the Print Provider component needs to be instructed not to track activity. This procedure is explained in detail in the user guide here:

http://www.papercut.com/products/ng/manual/ch-printer-mgmt.html#ch-printer-mgmt-add-remove-printer

Why ignore a printer?

Common reasons for ignoring a printer include:

• The printer is a virtual printer such as a FAX or PDF converter.
• You are not concerned with tracking usage on the printer.
• The printer is only used by trusted people and it's usage can be disregarded from reports.
• The printer is used for a special purpose such as label or batch printing and tracking is not appropriate or causes problems.

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Categories: Printers