Choose your language

Choose your login


Knowledge Base


Welcome to the PaperCut Knowledge Base! Here you’ll find a collection of questions, answers, troubleshooting tips or how-to information about PaperCut.

There’s also a bunch of handy setup information and tips in our help centers. Think of the help centers like the ‘manual’ for PaperCut. So if you can’t find what you’re looking for in the KB, it’s worth checking the help centers too, for example, the PaperCut NG/MF manuals , the Mobility Print manual , or the PaperCut Pocket and Hive manual .

TIP: to search all information sources at once, use the site Search box in the top right-hand corner (seriously, we recommend this - we use this all the time in the support team and it’s super handy!)

Student and end-user articles

If you’re looking to browse the KB content, there’s a few ways to get started:




Find Me Printing

Installing, Uninstalling, Migrating

Mobility Print

Print Jobs

Print Queues


Security and Privacy

Upgrading or Downgrading

User Management

We’re adding information all the time, and we’d love to hear your suggestions - so if your question is not addressed here, please contact us .


Last updated June 21, 2024