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PaperCut NG & PaperCut MF Manual


Change the web session inactivity timeout

For security reasons all the web sessions log out (timeout) after periods of inactivity. Clicking a link or refreshing a page resets the inactivity timer. Closing the browser window/tab also ends the session (i.e. the session cookies are not persistent). The default timeout periods for different login types are described in the table below:

Login TypeDefault value
Admin web interface1440 minutes (24 hours)
Web based Release Station1440 minutes (24 hours)
Web Cashier1440 minutes (24 hours)
User web interface60 minutes (1 hour)

These timeout values (a period given in minutes) are configurable via the config keys below. A value of 0 indicates that the session never times out. The special value DEFAULT indicates that the PaperCut NG/MF defaults (in the above table) are used (the PaperCut NG/MF defaults might change in future versions).

Config nameDescription
web-login.admin.session-timeout-minsInactivity timeout for the admin web interface.
web-login.web-cashier.session-timeout-minsInactivity timeout for Web Cashier.
web-login.release.session-timeout-minsInactivity timeout for the web based Release Station.
web-login.user.session-timeout-minsInactivity timeout for the user web interface.

See Using the Advanced Config Editor for information about changing config keys.

Changing the inactivity timeout values take effect the next time users log in. Note that some pages periodically refresh the page (or data on the page), such as the dashboard and the web based Release Station. A session does not time out if a browser is left on these pages, as it is considered active.