Office or counter staff taking manual payments can quickly update accounts in real-time via the simple PaperCut browser based interface. All transactions are logged and audited and the interface is so simple to use that staff training is usually not necessary.
User's balance can be adjusted using one of the following options:
1.Web Cashier Deposit
Login to Web Cashier, a very simple web interface designed for non technical staff. Search for the user and enter the amount to quickly deposit funds into a user's account.
Web Cashier is also used for purchasing ad hoc items. See the tour section on Web Cashier.
2. Adjust balance via the admin interface
Adjust user's balance via Adjustment & Charges page in the admin interface.
Restricted access to the interface can be granted so you can ensure counter staff can not accidentally change other settings.