Test order processing

Process one of the orders you submitted as a test user.


To switch between the Operator and Customer interface:

  1. Click the arrow next to your user name in the top right of the screen; then select Switch to operator view or Switch to customer view depending on which interface you currently have open.
  1. Log in to the Job Ticketing Operator interface.
  2. Add a Comment and an Internal Note to the order. For more information, see Add an internal note to an order or Add comments to an order.
  3. In the User web interfaceThe User web interface provide a range of services for users, including a summary of usage and balance history, a list of the shared accounts that the user can use for printing, the current costs for printing usage, ability to add balance by using a TopUp/Pre-Paid Card or an external payment system (when using the payment gateway module), transfer funds to other users, view a history of balance transactions, view a list of the user's recent printing, and view print jobs pending release (when using a Release Station)., open the customer order, check that the comment is displayed; then reply to the comment.
  4. Check that the customer has received an email notification for the operator comment.
  5. Move the order to each status in the Workflow, entering the cost when prompted.
  6. Check that the customer has received an email notification for the status change.

Next step: Publish your products