Manage orders

Job Ticketing is an easy to use order submission and management tool for in-house print rooms and 3D fabrication labs (FabLabs).

The Operator interface provides a visual workflow that helps track a job from submission through to being delivered to a customer.

The Operator interface has three main areas:

  1. Actions bar—The top of the page provides buttons that allow you to perform actions within Job Ticketing. Actions include:

    • create a new order
    • manage customer announcements
    • switch to the customer web interface
    • logout
    • open the Help Center
  2. Search and filtersFilters allow you to control attributes of the print settings by either forcing a particular attribute or denying a a print job that does not meet specific criteria. There are two types of print filters: conversions and restrictions.—The Search field and filters allow you to select which orders are displayed on the page.
  3. View selector—You can choose between the following views:

    • Workflow—a visual display of orders sorted by status (see Workflow view)
    • Order List—a list of all orders in the system ordered by last activity date (see Order List view)
  4. Order summary—The main area on the screen displays a summary of orders. The way in which orders are displayed is dependent on the selected view.

As a print room operator, you can do the following in Job Ticketing: