Job Ticketing known issues

This page lists known issues or bugs with the most recent release of Job Ticketing.

Issue ID Description Reported in Status Resolved in

Issue: If you have disabled auto-updates and the Job Ticketing version is older than November 2018, when you re-enable auto-updates, the upgrade will fail.

Workaround: Perform a step upgrade to version #2700 (see the download links below) before enabling auto-updates ).

19.0 Workaround  

Issue: After upgrading to PaperCut MF 19.0 on MacOS or Linux, the pdf page count for an order displays a warning indicator after uploading a pdf document.

Workaround: Restart the Job Ticketing service.

19.0 Workaround