Release History (v15)

Fixes:

• Improved the page load time when the server does not have access to an external network.
• Updated the icon for the PaperCut Card Wizard.
• Fixed an issue in Croatian PDF reports causing characters to not be displayed.
• Fixed an issue allowing users with non-verified and deleted PayEx agreements to perform transactions.
• Fixed an issue in the Executive Summary report causing an incorrect count of the days in the month when a Daylight Savings Time change occurred during the reporting period.
• Upgraded to the Apache Commons Collections (ACC) Java library, version 3.2.2 to address a security vulnerability with Java deserialization (CERT Vulnerability Note VU#576313).
• Toshiba: Improved copy detection for PCL6 printers.

Fixes:

• Improved Print Provider start up time when there are a large number of printers.
• MySQL 5.5 and above is now supported.
• Additional retries for Find-Me printing with printers on different physical Windows print servers.
• Added the Envelope DL paper size to the PaperCut global print driver.
• Fixed an issue in the Pay Station software resulting in some user balances not updating.
• Fixed a misleading error message when "server-command delete-existing-user" attempted to delete a user that was associated with a shared account.
• Improved ability to auto-refund print jobs sent to an offline Windows printer.
• Improved matching of users in the Admin UI for searches based on username aliases.
• Fixed an issue that prevented IPv4 print queues on Print Providers with multiple network interfaces, from being correctly published to iOS devices.
• Improved notifications for customers attempting to upgrade without a valid license.
• Improved page analysis when printing to an HP universal driver with PIN enabled.
• Heartland gateway: For on-demand transfers, the Mobile Print Release page now displays a combined internal and external balance.
• Blackboard Payment Gateway: A user's secondary card number is now used when the primary card number is missing.
• Fixed a rare issue where page counts for PCL6 files were incorrectly detected when the number of pages was equal to the number of copies.
• Fixed an issue where users' custom home directory values saved in PaperCut were overwritten with blank values from a directory source or file.
• Canon LBP printers: Improved color detection.
• Sharp printers: You can now track Direct Printing on devices that include this function.

New Features:

• System Health API:
  • PaperCut now provides an API to monitor the health of the Application and Site Servers as well as the connectivity to the database.

Enhancements:

• Release Manager Roles:
  • Release Station managers' queues can now be filtered to show only those print jobs that are relevant to them. Filters can be applied to selected printer groups or user groups to customize this view.
• Fast Shared Account display:
  • Improved the performance of large shared account code database handling, with:
    • Desktop clients that are configured to load shared account lists from a file now proactively update when a new file is found.
• Timely toner notifications:
  • Low toner notifications are now sent immediately in place of a daily digest of toner statuses. This allows for devices to be maintained more responsively.
• Usage data:
  • To help us improve our product, PaperCut now collects usage data. We will use this information to help prioritize enhancements to the functionality used by the majority. For more information, check out our privacy policy.
• License and information messages are now displayed using a banner in the admin UI.

Fixes:

• Improved handling of duplex and color print jobs in iOS printing.
• Added support for custom TTL settings for Bonjour Printer Advertisements. This fixes the issue with iOS shared printers disappearing when using Aruba's 'Airgroup' functionality.
• Fixed an issue where a printer published by PaperCut on mixed IPv4 and IPv6 networks did not work for iOS 9 devices.
• Unused printer groups are now automatically removed from the system.
• Addressed an issue preventing the Windows Client MSI installer working when copied from a Mac or Linux Application Server.
• Resolved an issue for customers printing via a Fiery RIP where document names contained commas.
• Fixed an issue which caused an Email to Print job to fail when sent from an unknown email address for the first time.
• Fixed an issue preventing batch shared account import when running the PaperCut Application Server on some Oracle databases.
• The Payment Gateway module for CyberSource Secure Acceptance (SA) now correctly processes usernames with underscore ('_') characters.
• Fixed an incorrect error message being displayed when removing advanced config keys.
• CardSmith payment gateway: fixed an intermittent database connection leak.
• PayPal: Fixed an issue with currency conversion.
• Fixed a rare problem causing comments in Job Log screen to not be displayed correctly.

Printer Compatibility Improvements:

• Improved color detection for jobs originating from Ubuntu 15.0.4 or current SUSE distributions.
• Improved page size detection for KONICA MINOLTA Bizhub PRESS C1060 using Postscript drivers.
• Improved duplex detections with selected PCL5 drivers.
• Improved color and duplex detection for Epson WF series of printers.
• Added hardware page count validation for Kyocera ECOSYS.
• Fixed a rare issue preventing Find Me Print jobs redirecting to a remote server when used in conjunction with a PDL transform.
• Fixed a rare issue with the formatting of monetary values for some regions.
• Fixed a rare stability issue in the Print Provider when PostScript spool files ended unexpectedly.
• Improved handling of admin rights where users were assigned to a deleted printer group.

For Integrators:

• Fixed an error causing api.authenticateUserWithPassword to incorrectly return USER_DISABLED. This API now returns ACCESS_DENIED.
• Documentation and example code for the Release Station payment API in the core product has been removed.

Other Notes:

• This release contains a database upgrade.

Fixes:

• Fixed minor form auto-completion issue for Web Print users using Safari.
• Improved the readability of the Environmental Dashboard 'Pin to Start' message for Windows 8.1 users.
• Improved handling of GCP's automatically generated, very long job titles when printed on CUPS printers.
• Resolved an issue for some customers running v15.1 which prevented their custom logos and color schemes being applied.
• Fixed an issue which prevented previously assigned secondary email addresses to be assigned to new users.
• Improved color detection for Canon UFR II printer language.
• Fixed an inconsistency in the Total Pages Printed value on the Executive Summary Report.
• Fixed an issue for Site Server customers running 15.1 build where changed user attributes were not being synced.
• Fixed a rare issue that prevented some customer's licenses being applied to the PaperCut server.
• Fixed a problem for customers with forced SSL connections from Application Server to Microsoft SQL Server failing to connect to the database.
• Improved handling in the PaperCut Print Provider for Windows print servers with very large numbers of queues (over 1900).
• Fixed a rare issue in PCL6 page level color detection when spool files are truncated.

New Features:

• Modern Operating System ready: PaperCut has been adapted and is ready for the next wave of Operating Systems including:
  • Windows 10
  • Mac OS X El Capitan
  • Modern GNU/Linux distributions using systemd
• Site Server: In the event of network outages, print queues and MFDs can utilize a Site Server to deliver business continuity including support for Print Release and Find-Me Printing. Introduced in 15.0 under the Early Access Program, 15.2 now includes a single Site Server license as standard.
• Printer Group Management: New controls for the improved usability of printer groups, including assignment of printers to groups, as well as filters and reports.

Enhancements:

• Desktop Client screen now supports customizable text when configured for ID/PIN login.
• Customers that have opted to hide card numbers in their system settings will no longer see these numbers in any reports.
• Added a new configuration option to handle separator pages in conjunction with hardware page count validation.
• Enhanced security of User Web UI to defend against emerging scripting attacks.
• Web Print: Added support for Adobe Reader DC.
• Added Hardware Page Count validation for OKI devices.

Fixes:

• Google Cloud Print:
  • Additional paper size support for printers deployed via PaperCut.
  • Fixed a stability issue for GCP and Email to Print users when the user record contains an un-contactable email address.
• Page analysis:
  • Improved page counting for HP printers using HPGL drivers.
  • Improved handling of blank pages for printers using Konica Minolta PCL6 drivers.
  • Improved counting of print jobs containing multiple copies when using Ricoh RPCS drivers.
• Print Groups: Fixed an issue when using Print Groups on the "Group - print/scan/copy/fax - breakdown" report which would previously fail to run.
• Payment Gateways: Fixed an issue that may have prevented users from accessing Moneris, Authorize.Net and Barclaycard payment gateways.
• Environmental Dashboard: Improved handling of large numerical values in the environmental dashboard.
• Reports: Fix minor alignment issues in the Executive Summary report.
• Added additional translation support for App Log entries.
• Fixed an issue for customers using PDL transforms on Mac servers which may result in transformed jobs not printing.
• Fixed a rare issue on SQL Server installations in multi-byte encoding locales (e.g. Japan) which may have caused logging issues.
• Microsoft Print to PDF virtual printer has been added to the ignored printers list.
• Fixed a rare issue causing a customer's new license reverting to their old license some time after uploading to their installation.

Other Notes:

• This release contains a database upgrade.

Fixes:

• Fixed an issue with the pre-upgrade database backup that affected some customers.
• Fixed an issue with deletion of users during a user/group sync.

New Features:

• Audit Logging: Track changes to users within PaperCut. Audit details include who made the change, what attribute was changed as well as the previous and updated values.
• PaperCut LPD Service: PaperCut now includes and LPD Service as a drop in replacement for Microsoft's LPD service which will be end-of-life from Server 2012. This will allow PaperCut to support customer's reliant on this printing protocol.
• Images can now be printed using Web Print and Email to Print. All common formats (PNG, JPEG, TIFF, GIF, etc) are supported.

Enhancements:

• Document name hiding for jobs in the Windows print queue can now be configured for specific queues via the Admin Interface.
• Updated environmental metrics: The default values used for environmental impact calculations have been updated for new installs. Update values on existing installs via the manual.
• Additional print script recipes:
  • Demonstrate the ability to apply a custom job timeout.
  • For Google Cloud Print users to bypass account selection requirements.
• Added support for additional languages to the environmental dashboard.
• Improved display of toner levels including updated handling of error cases.
• Site Server: Improved display of server selection dialog for customers with large numbers of servers.
• Release Stations:
  • Updated look and feel of print release stations.
  • Addition of total cost of pending jobs in web release.
• Temporary printers created by the Novell iPrint client will now be ignored by the PaperCut Print Provider.
• The App Log tab now contains more detailed logging for administrators monitoring changes to security and shared account settings.
• To assist support:
  • Spool file snapshots can now be saved to network shares.
  • Option to automatically capture abnormal spool files.
• Payment Gateway:
  • Updated installations will now include the latest config files to use as a reference.
  • PayPal Payflow Link transaction reference now included in transaction logs.
• PaperCut Global Print Driver: Now includes the EnvelopeDL page size.
• Added a new column 'Last usage date' to the 'Printer List' CSV report.
• There are now batch user import sample files available with the installation to complement documentation.

Fixes:

• Fixed a minor issue resulting in an incorrect number of enabled Google Cloud Print printers being displayed on the Mobile/BYOD pages.
• Prevented browsers interpreting saved login credentials as LDAP credentials on the User/Group Settings page.
• Fixed an issue that prevented iOS devices accessing the User Web Interface with the Safari browser.
• Fixed not being able to find child shared accounts using the 'parent\child' syntax (despite results being recommended in autocomplete).
• Job Redirection: Fixed a rare issue where user based cost adjustments were not applied to jobs redirected from a color virtual queue to a grayscale physical queue.
• Fixed a minor issue preventing a secondary email address associated with a deleted user being used again.
• Fixed rare case of XPS jobs failing to process when using conversion filters on Linux print servers.

Printer Compatibility Improvements:

• Add Hardware Page Count support for NEC devices.
• PaperCut Global Print Driver: extended in-built transforms to enhance compatibility.
• Improved PostScript page level color detection for documents created by Adobe Acrobat Pro.
• Improved page level color detection for:
  • Kyocera PostScript printers.
  • PostScript printers using LibreOffice on Linux.
  • Acrobat on OSX.
• Improved paper size detection for HP DesignJet T1300 plotter.

Other Notes:

• This release DOES contain a database upgrade.

Fixes:

• Fixed problem with batch importing internal users whilst overriding the password or PIN.
• Web Print: Fixed problem that can occur when the user is using shared accounts and charging to their personal account.
• Email to Print: Fixed sender verification link when the username contains spaces.
• Google Cloud Print / Email to Print: Improved management and cleanup of temporary files created during printing.
• Allow the 'Manager Mode' pop-up for charged shared accounts when using External Account Source.

Printer Compatibility Improvements:

• Improved color detection with Xerox and Fiery PostScript drivers.
• Improved page size detection when printing from Acrobat PDFMaker 10.1 on Linux.
• Added detection of ARCH E1 paper sizes.

Other Notes:

• This release does NOT contain a database upgrade.

Fixes:

• Email Printing: Fixed a problem that stopped printing in the event of a network connection issue with the mail server.
• Google Cloud Print: Fixed an issue preventing jobs being printed when using a Linux or Mac print server.
• Executive Summary Report: Fixed an incorrectly worded label in the "Top Users" section.
• Fixed an issue in bulk user actions if usernames are entered containing underscores. These would be treated as a single character wildcard.
• Prevent users from accessing the user shared account page if not enabled for them.
• Fixed a potential problem upgrading to 15.0 from builds prior to 13.3.
• Fixed some issues with Portuguese (Portugal and Brazil) translations.

Other Notes:

• This release does NOT contain a database upgrade.

Fixes:

• Refunds: Fixed an issue which caused refund approval/rejection to fail when refund notifications were enabled.
• Print Scripting: Correctly maintain whitespace in printer scripts. The removal of whitespace could cause errors in some scripts.
• Improved print provider stability.
• Advanced PDL transform: Improved temp file deletion in PDL transforms.
• Reports:
  • Fixed the display of PDF reports in Hungarian.
  • Fixed the layout issues in "Executive summary" reports when viewed in languages other than English.
• User Client: Fixed a rare problem that can cause client account selection or script popups to not work as expected.
• Improved handling of rounding in the adjust-user-account-balance-if-available server-command and API.
• Admin Interface: Addressed a minor issue that may affect quota scheduling options on the Shared Account Details page.
• Novell: Fixed an issue introduced in 15.0 (Build 31930) that could stop usernames from being normalised properly on some sites (the domain component was not stripped from usernames).
• Site server: Ensure device operation is not disrupted when the application server connection goes offline.
• Mobile Client: Revised the mobile client icons to not include a $ sign.
• Improved logging to better diagnose Web Print PDF problems.

Printer Compatibility Improvements:

• OKI: Improved page counting on OKI B801.
• Canon: Improved page counting for Canon PCL5 printers.
• Ricoh: Improved toner level reporting for some Ricoh printers (including IPSiO SP 6310).
• Kyocera: Improved reliability of hardware page check on Kyocera TASKalfa devices.
• Improved color detection for Adobe Pro documents printed on PostScript printers.
• Improved color detection for COREL Draw on PostScript printers.

Other Notes:

• This release does NOT contain a database upgrade.

New Features:

• New Optional Component - Site Server: Customers with multi-site deployments often consider printing redundancy and resilience as a high priority. In the event of network outages, print queues and MFDs can now utilize a Site Server to deliver business continuity including support for Print Release and Find-Me Printing. All this can be achieved without losing the benefits of central administration.

  The Site Server is the first major server component added to PaperCut since secondary print server support in 2006. It is the culmination of 6 months development and system re-architecture. Not just intended for multi-site organizations, the Site Server also can be used to add redundancy in private cloud setups, or isolate areas of a local network to improve resilience.

• A New Look: Not technically new functionality, but customers will notice something a little different! Changes to the logo and PaperCut 'green' touch every part of the product.

Enhancements:

• PaperCut's Global Print Driver now supports deployment to 32-bit workstations from 64-bit servers.
• Simplified the conversion to PaperCut MF from PaperCut NG. The installer now automatically upgrades and imports all your data and settings.
• Learn more about tracking copy, scan and fax from the new "Devices" tab in PaperCut NG.
• Scalability improvements:
  • Performance improvements for sites running a very large number of secondary print servers.
  • Reduced the load the desktop clients have on the server when the PaperCut Server is re-started.
• When performing delegated print release, the original owner's username is now visible.
• Security:
  • User PINs are stored in the database in encrypted form.
  • Resolved a low-level XSS security risk in a third-party JavaScript library.
  • Changes to the network API used by the user client to minimize information leaks.
  • Added the ability to restrict an admin's access to assigned printer groups (including printers and print logs). This enhances support for multi-tenancy.
• Novell iPrint: If the PaperCut Print Provider is installed on a workstation, it is now able to determine which queues on a workstation are direct queues (and track them), and which queues are iPrint server-hosted queues (and ignore them).
• RBS WorldPay Payment Gateway: It is now possible to specify a merchant code to uniquely identify PaperCut transactions.
• Advanced PDL transform: Added an "inline copies" command to PDL transform language to create a multiple-copies effect.
• SSO:
  • Added support to disable SSO for mobile users without affecting desktop users.
  • When using the SSO confirmation page, users now have an option to change the detected language.
• Quick find has been enhanced to search for printers by Alternate ID.

Fixes:

• Mobile and BYOD Improvements:
  Google Cloud Print:
  • Fixed an issue where a printer could not be published to the cloud if its location field was empty.
  • Improved stability upon loss of connection to Google cloud server.
  Email to Print and Google Cloud Print:
  • Resolved an issue causing Email to Print or Google Cloud Print to fail if a job from either of these services was in a partially spooled state during an Application Server restart.
  • Fixed an issue when using GCP and Email to Print when using global email suffixes.
  Web Print:
  • Fixed a problem for Web Print users with account selection option "Charge personal account (and allocate to shared account for reporting)" not having their jobs charged accordingly.
• User Client:
  • Fixed a case where client notifications weren't delivered to users in a remote desktop environment.
  • Fixed the display of cost adjustments in the Advanced User Client when the locale uses a comma (,) as the decimal separator.
• Global Print Driver and Advanced PDL Transform:
  • Fixed a problem with transform scripts without an empty line at the end.
  • The Global Print Driver now supports Konica Minolta SeriesPS printers.
• Username Aliasing:
  • Fixed issues arising from user aliases that were not lower case.
  • Fixed an issue which caused batch import of username aliases to fail.
  • Fixed a problem that could cause high number of database connections to be used when username aliasing is enabled and there are many user client connections.
• Admin UI:
  • Fixed a problem where it was not possible to copy settings to a virtual print queue.
  • Fixed an issue that would occasionally see $0.00 transactions written to a user account after saving changes to their record.
• Pay Station (pay and release mode): Fixed an issue that may have prevented users releasing their jobs via the "Print All" button.
• Reports:
  • Fixed an issue that would result in the Executive Summary report graphs displaying a "flat line" after a system time change.
  • Fixed an issue that may have prevented "Job Type" filter from working in some reports.
• Shared Accounts:
  • Application will no longer automatically import empty shared account files resulting in the loss of all shared accounts.
  • PINs set to Sub Accounts via the API and server-command now correctly inherit the Parent Account PIN.
• Non-ASCII Character Support:
  • Added support for non-ASCII characters in the Windows server-command tool.
  • Web Services API: Fixed an issue which caused corruption of non-ASCII characters.
• Fixed an issue which may have prevented user login or trigger random logout when using "internal users".
• Find-Me Printing: Improved the usability for Find-Me Printing customers using Hardware Page Count Validation. Automatic refund costs can now be based on either the virtual queue costs, or the destination (physical queue) costs.
• Fixed a potential Application Server performance issue due to invalid SNMP responses returned from some printers (such as Evolis card printers).
• Improved database connection management for customers using username aliasing and user clients.

Printer Compatibility Improvements:

• In print jobs with multiple page sizes, PaperCut will now report the largest page size for PS, PCL5, PCL6 and XPS printer languages. Earlier versions of PaperCut reported the last page size set.
• Riso:
  • Improved Riso page analysis.
  • No longer charge for "print later" jobs.
  • Improve paper size detection.
  • Now handle a wider range of printer models.
• HP: Improved grayscale detection for HP PostScript printer driver.
• Kyocera:
  • Made duplex settings for Google Cloud Print jobs more reliable when printing to Kyocera printers on Windows print servers.
  • Improved page level color detection for Kyocera PostScript printers.
• Fuji Xerox:
  • Improved grayscale conversion filter for FX ApeosPort PCL6 printer drivers.
  • Improved page size detection on FX PostScript printers.
  • Improved page counting for 2-up printing on Japanese DocuColor and DocuPrint PostScript printers.
• Canon:
  • Improvements to grayscale and duplex conversion filters for Canon PCL6 print drivers.
  • Improved page counting for Canon LBP 9520.
  • Improved grayscale conversion filter for Canon PCL6 printer drivers.
• Epson: Improved page size detection for Epson LP range of printers.
• OKI: Fixed grayscale conversion filter issue on OKI PCL5 that resulted in garbled characters to appear.
• Toshiba: Improved Hardware Page Count validation for Toshiba devices where jobs are suspended (not failed).
• Novell iPrint: Ignore the temporary "iPrintUpload" printers created by the iPrint Windows client.

Other Notes:

• Linux distributions (e.g. RHEL 5, Debian 5, Ubuntu 9, SLES 10) as Application Servers are now in end-of-life phase. Please see the End-of-Life policy.
• Mac OS X 10.7 servers are now in end-of-life phase. Please see the End-of-Life policy.
• This release is not compatible with earlier versions of the Payment Gateway module. Customers using a Payment Gateway must upgrade to the latest version.
• This release does contain a database upgrade.