Mobility Print Help Center

Need help getting started or having trouble configuring a device?

Discover Your Printers Using MDNS

When you set up Mobility Print, mDNS is automatically configured so it should just-work™! All you need to do is test that you can print from each device operating system (for example, Chromebook or iPhone). If you have multiple subnets, test each device in each subnet.

  1. In the Mobility Print Admin interface, click the Setup Guide link.
  2. Follow the client setup instructions.
  3. On each type of device, send a test print job (e.g. XKCD, or an ASCII table if the boss is around).
  4. Verify that the document printed correctly.
  5. Check the job counter in the Mobility Print Admin interface. It should have changed from “0” to “1”. Job count

  6. Repeat for each printer…. look for any errors in the admin interface! If you experience any issues or problems, check out the troubleshooting section, or contact PaperCut Support if you’re stumped. Alternatively, you might consider using DNS (see Determine the best printer discovery method).

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