Mobility Print Help Center

Need help getting started or having trouble configuring a device?

Set Up Mobility Print With A Site Server

Mobility Print works on site server in online and offline mode if you are running PaperCut 17.1 or higher.

Upgrade from PaperCut NG/MF 17.0 to 17.1

If you had set up Mobility Print with a Site Server using PaperCut 17.0, and have upgraded to PaperCut 17.1 or later, you need to undo the changes described below. Upgrading will allow Mobility Print to work with a Site Server when the connection with the Application Server is down.

  1. Open the following file in a text editor:

    [app-path]/data/config/papercut-server.conf
    
  2. Remove the lines starting with:

    • ApplicationServer=
    • ApplicationServerPort=
  3. Save the file.

  4. Restart the PaperCut Mobility Print service.

This will ensure PaperCut Mobility Print works in offline mode.

Using Site Server with PaperCut NG/MF 17.0

If you are running an older version of PaperCut (17.0) you need to make the following changes to config files for Mobility Print to work.

Note: With this change Mobility Print will not work if the connection between the Application Server and the Site Server is down. To fix the issue, upgrade PaperCut application server and site server to 17.1 or higher.

  1. Open the following file in a text editor:

    [app-path]/data/config/papercut-server.conf
    
  2. Set the following values:

    • ApplicationServer=[Application Server IP address]
    • ApplicationServerPort=9191
  3. Save the file.

  4. Restart the PaperCut Mobility Print service.

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