Mobility Print Help Center

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Step 1: Install Mobility Print

Like all good cooking, a little bit of preparation helps! Mobility Print runs on a system (server or desktop) that is permanently connected to your network. Before you install Mobility Print, you need to:

Select a host

If you already have an existing Print Server… bonus! You can jump to Step 2.

Mobility Print needs to be installed on a system that is permanently connected to your network. This can be:

  • An existing print server.
  • A new system (even a desktop system) that’s permanently left on.
  • A virtual machine. This machine must have its own IP address so cannot be behind a NAT (Network Address Translation).

Warning: Do not install Mobility Print on a DNS server.

For more information, see system requirements.

Set up a print server and integrate with PaperCut NG/MF

  1. Ensure the host system is connected to the same TCP network that will be used by your end users.
  2. Set up all your printers on the system using the manufacturer’s provided print drivers.
    Tip: Make sure your printers have logical names. It’s harder to change later - users get use to names!
  3. Perform a test print on each printer to make sure it works (don’t forget to put paper in the printer!)
  4. Install PaperCut secondary server (Print Provider).
  5. Check print jobs are tracked by PaperCut.

Determine the best printer discovery method

Before you set up Mobility Print, you should determine the best printer discovery method for your organization, that is, the best way for Mobility Print to publish printers. Mobility Print advertises or publishes a list of printers using one of two options:

  • mDNS

  • DNS

For most small organizations, the default of mDNS should just-work™! Larger organizations with more complex networks, might already be using DNS, so the printer discovery method is already decided. For those of you who are unsure, here are some guidelines to help you select the printer discovery method that is right for you.

MDNS Discovery

MDNS, also known as Bonjour, zero-conf, or RFC 6762 to it’s friends. It’s the same protocol that iTunes uses to find your iPhone, or your Apple TV.

Best For
  • Small offices or businesses
  • Small networks - primarily those with a single subnet.
Pros
  • It’s on by default - it works out of the box
Cons
  • May not be reliable on networks with high packet loss
  • Not a good choice for large networks with multiple subnets

DNS Discovery

DNS Discovery, also known as “hierarchical decentralized naming system for computers and services” to know-it-alls, an alternative to mDNS. In short, the published printers are encoded in DNS records.

Best For
  • Medium to larger organizations (e.g. Schools, Corporate offices)
  • Networks with multiple subnets
  • Networks where reliability is important
Pros
  • It’s robust and works reliably on networks of all sizes
Cons
  • More complex to setup
  • You may need to make friends with your DNS admin!

For more information about DNS and mDNS, check out the How It Works.

Install the Mobility Print server

Mobility Print can be installed on any Windows, macOS, or Linux server.

Note: Mobility Print cannot be installed on a network drive, it must be installed on a local drive.

Windows

Like all good install packages, just download, run, and click “Next” a few times… done! See… that was easy.

During the installation you’ll be prompted to optionally install GhostTrap. This is strongly recommended. It will help you support the widest range of Windows versions. GhostTrap is open source software used to convert PostScript to PDF in a secure sandbox.

Mac

Like all good install packages, just download, run, and click “Next” a few times… done! See… that was easy.

(optional) Install GhostScript. This is strongly recommended. It will help you support the widest range of Windows versions. GhostScript is open source software used to convert PostScript to PDF.

Linux

  1. Log on to the server as the non-privileged “papercut” user, then download the installer.

    Note: If you are installing Mobility Print on a Linux secondary server and your Application Server is macOS or Windows, you need to create the “papercut” user.

  2. Run the file from any directory.

    shell> su - papercut
    
    shell> wget https://www.papercut.com/products/ng/mobility-print/download/server/linux/
    
    shell> sh ./pc-mobility-print-*.sh
    
  3. Follow the installation instructions and enter the root password when requested. Note: Temporary root access is required for part of the install. Make sure the root password or sudo password is handy. For more detail about the install process including installing to a different location, see PaperCut NG on Linux .

  4. (optional) Install GhostScript using the package manager of your Linux distribution. This is strongly recommended. It will help you support the widest range of Windows versions. GhostScript is open source software used to convert PostScript to PDF.

See… that was easy!

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