Advanced configuration & logs
The majority of PaperCut NG configuration is conducted in the Application ServerAn Application Server is the primary server program responsible for providing the PaperCut user interface, storing data, and providing services to users. PaperCut uses the Application Server to manage user and account information, manage printers, calculate print costs, provide a web browser interface to administrators and end users, and much more.'s web interface. Some additional configuration options are available in the following configuration files:
Most important application logging is available via the Application Log tab of the Admin web interface. Some additional advanced level logging is maintained in standard text files located at:
Administrators can consult these logs when attempting to diagnose or troubleshoot problems.
Maintain correct user name when print jobs are redirected on CUPS
When print jobs on CUPS are redirected to a second print queueA print queue displays information about documents that are waiting to be printed, such as the printing status, document owner, and number of pages to print. You can use the print queue to view, pause, resume, restart, and cancel print jobs. the job seems to come from a user account called
lp. Note that the job is still correctly tracked against the user and the approriate accounts are charged as needed. However, some users can be confused when their jobs appear to be printed by another user at the device.
Administrators can edit the file ~/providers/print/linux-x64/print-provider.conf and uncomment the
RedirectCommand entry. This forces PaperCut NG to pass the user's name to the CUPS subsystem on redirection. This is not the default behaviour as it can cause authentication problems, depending on how your network printer queues are configured, and you should verifty that users can still print after making this change.