[Legacy] Shut Down The Web Tools Interface

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(:title [Legacy] Shut Down The Web Tools Interface :)
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''Categories:'' [[Category.Legacy|+]],
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''Categories:'' [[Category.Legacy|+]]
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''Categories:'' [[Category.Legacy|+]],
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!! Restarting the web server
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!! Option 1) Restarting the web server
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!! Unloading only the PaperCut web tools
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!! Option 2) Unloading only the PaperCut web tools
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You have to options to shut down the WebTools interface:
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You have two options to shut down the WebTools interface:
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Describe ShutDownTheWebToolsInterface here.
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If you are running the PaperCut WebTools interface, then IIS will hold a number of PaperCut files open.  This can cause complications when [[UpgradingQuota upgrading PaperCut]] because some files cannot be removed when uninstalled.

Once you have unloaded the PaperCut WebTools using one of the methods below, IIS will release all the PaperCut files.  However if a user reconnects to the PaperCut web pages, then IIS will relock the PaperCut files.  To avoid this you should either:
* Perform these steps when users are unlikely to access the PaperCut WebTools, or
* Remove/Disable the PaperCut web site or virtual directory.

You have to options to shut down the WebTools interface:

!! Restarting the web server

The simplest way to unload the PaperCut web tools is to restart the web server.  NOTE: This will reload all other web applications running on the server.  If this is not appropriate, then follow the instructions about unloading the only the PaperCut WebTools below.

* Open the command prompt on the PaperCut server running IIS
* To stop the web server, run:
        net stop w3svc
* To restart the web server, run:
        net start w3svc


!! Unloading only the PaperCut web tools

* Open the Internet Information Services configuration tool. (Control Panel->Administrative Tools->Internet Information Services)
* Select the virtual directory that the PaperCut is running under.
* Right-click the PaperCut virtual directory, and select "Properties".
* Select the Home Directory tab
* Click the "Unload" button

Comments

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Article last modified on May 07, 2009, at 02:12 AM
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