How to resolve Sharp embedded error 5000 "processing is in motion"

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Main.SharpEmbeddedError5000 History

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May 14, 2019, at 05:53 AM by Mel Zouzoulas - Clarified the steps to be clearer
Changed line 15 from:
--> a. On the device’s screen, click the COPY soft tab.
to:
--> a. On the device’s screen, click the '''COPY'''soft tab.
Changed lines 19-20 from:
--> e. If the device displays the Administrator password screen, it implies you have
successfully unlocked the device.
to:
--> e. If the device displays the Administrator password screen, it implies you have successfully unlocked the device.
May 14, 2019, at 05:53 AM by Mel Zouzoulas - Clarified the steps to be clearer
Changed lines 16-21 from:
--> b. If the device displays the COPY screen, it implies you have successfully unlocked the
device.
--> c. However, if the device does not respond, then on the device’s panel, click the
System Settings hard button.
The device displays the message Log in as administrator?
--> d. Click Yes.
to:
--> b. If the device displays the COPY screen, it implies you have successfully unlocked the device.
--> c. However, if the device does not respond, then on the device’s panel, click the '''System Settings''' hard button. The device displays the message '''Log in as administrator?'''
--> d. Click '''Yes'''.
Deleted lines 21-24:



May 14, 2019, at 05:52 AM by Mel Zouzoulas - Clarified the steps to be clearer
Changed line 16 from:
-> b. If the device displays the COPY screen, it implies you have successfully unlocked the
to:
--> b. If the device displays the COPY screen, it implies you have successfully unlocked the
Changed line 18 from:
-> c. However, if the device does not respond, then on the device’s panel, click the
to:
--> c. However, if the device does not respond, then on the device’s panel, click the
Changed lines 21-22 from:
-> d. Click Yes.
-> e. If the device displays the Administrator password screen, it implies you have
to:
--> d. Click Yes.
--> e. If the device displays the Administrator password screen, it implies you have
May 14, 2019, at 05:52 AM by Mel Zouzoulas - Clarified the steps to be clearer
Changed line 15 from:
-> a. On the device’s screen, click the COPY soft tab.
to:
--> a. On the device’s screen, click the COPY soft tab.
May 14, 2019, at 05:51 AM by Mel Zouzoulas - Clarified the steps to be clearer
Changed lines 9-11 from:
This message (raised by the Sharp device, not PaperCut!) indicates that the settings cannot be saved because something else is locking them.  In most cases this means that the device's display panel is showing a screen other than the '''COPY''' tab because it's trying to connect the PaperCut Application Server. If the display is on another tab it can lock access to change settings and display the ''Processing is in motion'' message above.

There is a solution to this on older Sharp devices. On the Sharp device, select the "system settings" physical button to display the administration login screen and then configuration through the web interface should work. Doing this is enough to temporarily unlock
the device and avoid the error message when configuring the device through the web interface.
to:
This is because your Sharp device is detected as being locked, preventing you from accessing it to
change its settings to install PaperCut MF.

Here are the steps to resolve this:
-> 1. Access the physical device.
-> 2. Unlock the device:
-> a. On the device’s screen, click the COPY soft tab
.
-> b. If the device displays the COPY screen, it implies you have successfully unlocked the
device.
-> c. However, if the device does not respond, then on the device’s panel, click the
System Settings hard button.
The device displays the message Log in as administrator?
-> d. Click Yes.
-> e. If the device displays the Administrator password screen, it implies you have
successfully unlocked the device.
-> 3. After unlocking
the device, resume installing PaperCut MF from your device’s web interface.





March 05, 2019, at 10:26 PM by Mel Zouzoulas - Clarified with Lawrence
Changed lines 9-11 from:
This message (raised by the Sharp device, not PaperCut!) indicates that the settings cannot be saved because something else is locking them.  In most cases this means that the device's display panel is showing a screen other than the '''COPY''' tab.  If the display is on another tab it can lock access to change settings and display the ''Processing is in motion'' message above.
to:
This message (raised by the Sharp device, not PaperCut!) indicates that the settings cannot be saved because something else is locking them.  In most cases this means that the device's display panel is showing a screen other than the '''COPY''' tab because it's trying to connect the PaperCut Application Server.  If the display is on another tab it can lock access to change settings and display the ''Processing is in motion'' message above.

There is a solution to this on older Sharp devices. On the Sharp device, select the "system settings" physical button to display the administration login screen and then configuration through the web interface should work. Doing this is enough to temporarily unlock the device and avoid the error message when configuring the device through the web interface
.
Changed lines 5-6 from:
When setting up [[http://www.papercut-mf.com/tour/embedded/sharp/|PaperCut's embedded copy tracking for Sharp devices]] and changing settings via the device's web admin interface, you may see the following error message:
to:
When setting up [[http://www.papercut-mf.com/tour/embedded/sharp/ |PaperCut's embedded copy tracking for Sharp devices]] and changing settings via the device's web admin interface, you may see the following error message:
Changed lines 5-6 from:
When setting up [[http://www.papercut-mf.com/tour/integration/sharp/|PaperCut's embedded copy tracking for Sharp devices]] and changing settings via the device's web admin interface, you may see the following error message:
to:
When setting up [[http://www.papercut-mf.com/tour/embedded/sharp/|PaperCut's embedded copy tracking for Sharp devices]] and changing settings via the device's web admin interface, you may see the following error message:
Deleted lines 10-11:
Error 5000: Poetry in motion.
Added lines 1-16:
(:title How to resolve Sharp embedded error 5000 "processing is in motion":)
(:keywords sharp embedded, error 5000, processing is in motion:)
(:description How to resolve "ERROR[5000]: Processing is in motion. This function cannot be executed." on Sharp devices.:)

When setting up [[http://www.papercut-mf.com/tour/integration/sharp/|PaperCut's embedded copy tracking for Sharp devices]] and changing settings via the device's web admin interface, you may see the following error message:

->''"ERROR[5000]: Processing is in motion. This function cannot be executed."''

This message (raised by the Sharp device, not PaperCut!) indicates that the settings cannot be saved because something else is locking them.  In most cases this means that the device's display panel is showing a screen other than the '''COPY''' tab.  If the display is on another tab it can lock access to change settings and display the ''Processing is in motion'' message above.

Error 5000: Poetry in motion.

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''Categories: [[Category.Troubleshooting|+]], [[Category.Error|+]], [[Category.SharpOSA|+]]''
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[-Keywords: sharp embedded, error 5000, processing is in motion-]

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Article last modified on May 14, 2019, at 05:53 AM
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