How to resolve Sharp embedded error 5000 "processing is in motion"

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When setting up PaperCut’s embedded copy tracking for Sharp devices and changing settings via the device’s web admin interface, you may see the following error message:

“ERROR[5000]: Processing is in motion. This function cannot be executed.”

This message (raised by the Sharp device, not PaperCut!) indicates that the settings cannot be saved because something else is locking them. In most cases this means that the device’s display panel is showing a screen other than the COPY tab. If the display is on another tab it can lock access to change settings and display the Processing is in motion message above.

Categories: Troubleshooting, Errors, Sharp OSA (and PaperCut embedded application for copy tracking on Sharp)

Keywords: sharp embedded, error 5000, processing is in motion


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Article last modified on January 09, 2014, at 05:56 AM
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