Running a Secondary Internet Provider on 64-bit Linux

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May 09, 2017, at 04:11 AM by peterf - Mention that ICM is no longer supported/provided.
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'''Note:''' The PaperCut Internet Control Module is a legacy offering, which is no longer supplied nor supported as of December 2012.
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(:title Running a Secondary Internet Provider on 64-bit Linux :)

Some of the binaries that ship with the PaperCut Secondary Internet Provider are 32-bit.  When running on a 64-bit system without the appropriate compatibility libraries these executables may fail to run. 

To allow the Secondary Internet Provider to work properly, ensure that you've installed the 32-bit compatibility libraries on your machine.  The install process for the 32 bit libraries differs depending on the Linux distribution used:

On Debian/Ubuntu/etc, use:

  sudo apt-get install ia32-libs

For other distros check their documentation.

NOTE: This doesn't apply to systems running the Internet Provider on the same Linux machine as the primary PaperCut Application server.

!!! Example error received when 32-bit libs not installed

Below is an example error message shown when trying to start the "net provider" when the 32-bit libs are not installed.

  papercut@server:~/providers/net/bin/linux-i686$ ./start-net-provider

  Starting PaperCut Internet Provider...eval: 1: /home/papercut/providers/net/bin /net/bin/linux-i686/./net-provider-monitor: not found

  ......... WARNING: not running.

''Categories:'' [[!Error]]
[-keywords: 64bit, 64 bit, internet control service, internet provider service, fedora, red hat -]


Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on May 09, 2017, at 04:11 AM
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