[Legacy] Rules for new users

This article applies to PaperCut Quota only.

Q PaperCut is not creating new users with the group rules I have defined?

PaperCut uses the rules under the Groups section to define how new users accounts are created. That is, their initial credit, privilege level, and how much quota they are allocated. If no group rules are defined, new user accounts are created using the settings as defined in the “catch all” group called “DefaultGroup”.

The group rules may not work with securely configured “native mode” Active Directory setups. This problem is seen when all new users are created according to rules define under the “DefaultGroup” irrespective of their group membership and the other rules.

The problem occurs because PaperCut installs itself under a standard Service account. This account has minimal privileges and can’t make “anonymous queries” on native mode Active Directory.

Categories: Legacy Articles, Troubleshooting, Users