Reseller Portal Customization - for ASCs

KB Home   |   Reseller Portal Customization - for ASCs

Note: This information is for PaperCut Authorized Solution Centers. Options are available to Authorized Solution Centers to assist them in managing accounts for their resellers.

What is Reseller Portal customization?

As an ASC you can customize what your resellers see when they log into the reseller portal. You can:

  • Add your logo and a link to your website
  • Add contact details to the side bar
  • Add an iFrame to the portal that displays content from your own website


How to get your portal customized

PaperCut staff will assist your reseller portal customization, but you will need a few things before you begin:

  1. An image to be displayed on the sidebar. This should be optimized for a display width of 210px and should have a transparent background or a white background with a border.
  2. The name, phone number and email address of the contact to be displayed on the sidebar
  3. The URL of the web page that will be displayed in the iFrame. See below for more details.

Once you have these ready, please email all of these components to

We will setup a test reseller account for you to preview these changes. Once you are happy with these results they will be made available to all of your resellers. It is expected that you keep your iFrame content up-to-date. Changes to this content do not need to be reviewed, so updating it is as simple as updating your own website.

Building your information iFrame content

The iFrame is your opportunity to:

  • Communicate latest news with your resellers
  • Provide links to additional resources about your services
  • List key contact details

You will need to create a dedicate page on your website to host this content.

The page:

  • Needs to be publicly avaliable on your website
  • Should be optimized for viewing in a 375px wide area
  • Should have the target=“_blank” attribute on every <a/> tag

Style guide

We recommend that your page conforms to the standard reseller portal styling. This way the information will apear offical and a key component of the site. Styling can be accomplished by either inspecting the reseller portal CSS and duplicating the rules that you want, or by applying the css contained below.

*{margin:0;padding:0;} html,body,div,span,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,a,abbr,acronym,address,code, del,dfn,em,img,q,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table, caption,tbody,tfoot,thead,tr,th,td{border:0;font-style:inherit;font-size:100%;font-family:inherit;margin:0;padding:0;} body{line-height:1.5;background:#ECECEC;color:#444;font:normal 11px/20px Helvetica,Arial,sans-serif;} table{border-collapse:collapse;border-spacing:0;} caption,th,td{text-align:left;font-weight:400;} table,td,th{vertical-align:top;} blockquote:before,blockquote:after,q:before,q:after{content:″;} a img{border:none;} :focus{outline:0;} del{text-decoration:line-through;} a:link,a:visited{color:#00A200;text-decoration:underline;} a:hover,a:active{color:red;} a:hover.nostyle,a:active.nostyle{text-decoration:underline;} a,strong,b{line-height:15px;} em{font-style:italic;} p{margin:.7em 0;} abbr{border-bottom:1px dotted #b4b4b4;cursor:help;} th, td{text-align:center;} table.centered{margin-left:auto;margin-right:auto;} sup{vertical-align:top;font-size:.75em;} code,pre{font:100% monospace;} ul{margin-left:1em;} ul li{list-style-type:disc;margin:.4em 0 .4em 2em;padding:0;} ul.icons li{list-style-type:none;margin:1em 0;} ul.nostyle li{list-style-type:none;} ul.printers{list-style-image:url(/images/icons/16/printer.png);} ol > li{list-style-type:decimal;margin-left:3em;} dt{font-weight:700;} dd{margin:0 0 .4em 2em;} .hidden{display:none;} ins,a:link.nostyle,a:visited.nostyle{text-decoration:none;}


Your iFrame url will be called with an additional query parameter containing the unique identifier of the reseller logged in. Example


You should contact Will at PaperCut to have these changes implemented.

Categories: Resellers


Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on August 28, 2012, at 06:07 AM
Printable View   |   Article History   |   Edit Article