How do I refund a failed print job?

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Main.RefundingFailedPrintJobs History

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May 12, 2016, at 05:52 AM by priyanka - Updated the chapter
Changed line 15 from:
-> Users can send request for a refund via the [[https://www.papercut.com/products/ng/manual/ch-user-services-web.html | user web pages]]. Information about using refund management system is given in Chapter 7 of the manual here:
to:
-> Users can send request for a refund via the [[https://www.papercut.com/products/ng/manual/ch-user-services-web.html | user web pages]]. Information about using refund management system is given in the following chapter of the manual here:
Changed line 17 from:
-> [[https://www.papercut.com/products/ng/manual/ch-printer-mgmt-refund-print-jobs.html]]
to:
-> [[https://www.papercut.com/products/ng/manual/applicationserver/topics/printer-refund-print-jobs.html]]
Changed line 7 from:
-> 1. Click the @@[refund]@@ link on any of the jobs under @@Users -> [Name of the user] -> Print History@@.
to:
-> 1. Click the @@[refund]@@ link on any of the jobs under @@Users -> [Name of the user] -> Job Log@@.
September 15, 2009, at 06:38 AM by 218.214.136.161 -
Changed line 8 from:
-> 2. Edit the refund amount if required.
to:
-> 2. Edit the '''Refund Amount''' if required.
September 15, 2009, at 06:38 AM by 218.214.136.161 -
September 15, 2009, at 05:56 AM by 218.214.136.161 -
Changed line 8 from:
-> 2. Adjust the refund amount if required.
to:
-> 2. Edit the refund amount if required.
September 15, 2009, at 05:54 AM by 218.214.136.161 -
Changed line 23 from:
[-keywords: Refund, return money, rebate, reimbursement, paper jam, out of toner, approve refund, reject refund, -]
to:
[-keywords: Refund, return money, rebate, reimbursement, paper jam, out of toner, approve refund, reject refund, adjust -]
September 15, 2009, at 05:52 AM by 218.214.136.161 -
Changed line 23 from:
[-keywords: Refund, return, paper jam, out of toner, approve, reject, -]
to:
[-keywords: Refund, return money, rebate, reimbursement, paper jam, out of toner, approve refund, reject refund, -]
September 15, 2009, at 05:49 AM by 218.214.136.161 -
Changed lines 9-10 from:
-> 3. Enter a comment and press "OK" to refund.
to:
-> 3. Enter a comment and press @@OK@@ to refund.
September 15, 2009, at 05:47 AM by 218.214.136.161 -
Changed line 8 from:
-> 2. Adjust the refund amount is required.
to:
-> 2. Adjust the refund amount if required.
September 15, 2009, at 05:31 AM by 218.214.136.161 -
Changed lines 15-16 from:
-> Users can send request for refunds. Information about using refund management system is given in Chapter 7 of the manual here:
to:
-> Users can send request for a refund via the [[https://www.papercut.com/products/ng/manual/ch-user-services-web.html | user web pages]]. Information about using refund management system is given in Chapter 7 of the manual here:
September 15, 2009, at 05:28 AM by 218.214.136.161 -
Changed lines 15-17 from:
-> Users can send request for refunds. Information about using refund management system is given in Chapter 7 of the manual here: -> [[https://www.papercut.com/products/ng/manual/ch-printer-mgmt-refund-print-jobs.html]]

to:
-> Users can send request for refunds. Information about using refund management system is given in Chapter 7 of the manual here:

-> [[https://www.papercut.com/products/ng/manual/ch-printer-mgmt-refund-print-jobs.html]]

September 15, 2009, at 05:27 AM by 218.214.136.161 -
Changed lines 15-19 from:
-> Users can send request for refunds. Information about using refund management system is given in Chapter 7 of the manual here:

-> [[https://www.papercut.com/products/ng/manual/ch-printer-mgmt-refund-print-jobs.html]]

to:
-> Users can send request for refunds. Information about using refund management system is given in Chapter 7 of the manual here: -> [[https://www.papercut.com/products/ng/manual/ch-printer-mgmt-refund-print-jobs.html]]

September 15, 2009, at 05:27 AM by 218.214.136.161 -
Changed line 14 from:
* Using Refund Management System
to:
* Using '''Refund Management System'''
September 15, 2009, at 05:26 AM by 218.214.136.161 -
Changed lines 17-19 from:
[[https://www.papercut.com/products/ng/manual/ch-printer-mgmt-refund-print-jobs.html]]

It is also possible for users to send
to:
-> [[https://www.papercut.com/products/ng/manual/ch-printer-mgmt-refund-print-jobs.html]]

Changed line 23 from:
[-keywords: Refund-]
to:
[-keywords: Refund, return, paper jam, out of toner, approve, reject, -]
September 15, 2009, at 05:25 AM by 218.214.136.161 -
Changed lines 9-10 from:
-> 3. Press "OK" to refund.
to:
-> 3. Enter a comment and press "OK" to refund.
Changed lines 15-18 from:
to:
-> Users can send request for refunds. Information about using refund management system is given in Chapter 7 of the manual here:

[[https://www.papercut.com/products/ng/manual/ch-printer-mgmt-refund-print-jobs.html]]

September 15, 2009, at 05:21 AM by 218.214.136.161 -
Changed lines 10-12 from:
Attach:refund-print-job.png

to:
-> Attach:refund-print-job.png

September 15, 2009, at 05:20 AM by 218.214.136.161 -
Changed lines 10-12 from:
attach: refund-print-job1.png

to:
Attach:refund-print-job.png

September 15, 2009, at 05:17 AM by 218.214.136.161 -
Changed lines 10-11 from:

* Using Refund Management System
.
to:
attach: refund-print-job1.png


* Using Refund Management System

September 15, 2009, at 05:16 AM by 218.214.136.161 -
Changed lines 7-10 from:
# Click the @@[refund]@@ link on any of the jobs under @@Users -> [Name of the user] -> Print History@@.
# Adjust the refund amount is required.
# Press "OK" to refund.
to:
-> 1. Click the @@[refund]@@ link on any of the jobs under @@Users -> [Name of the user] -> Print History@@.
-> 2. Adjust the refund amount is required.
-> 3. Press "OK" to refund.
September 15, 2009, at 05:15 AM by 218.214.136.161 -
Added line 6:
September 15, 2009, at 05:15 AM by 218.214.136.161 -
Changed lines 6-9 from:
1) Click the @@[refund]@@ link on any of the jobs under @@Users -> [Name of the user] -> Print History@@.
2) Adjust the refund amount is required.
3) Press "OK" to refund.
to:
# Click the @@[refund]@@ link on any of the jobs under @@Users -> [Name of the user] -> Print History@@.
# Adjust the refund amount is required.
# Press "OK" to refund.
September 15, 2009, at 05:15 AM by 218.214.136.161 -
Changed line 6 from:
1) Click the "[refund]" link on any of the jobs under @@Users -> [Name of the user] -> Print History@@.
to:
1) Click the @@[refund]@@ link on any of the jobs under @@Users -> [Name of the user] -> Print History@@.
September 15, 2009, at 05:14 AM by 218.214.136.161 -
Changed lines 5-10 from:
* '''Full Refund''' using '''one click''' refund feature \\
Click refund on any of the jobs under @@Users -> [Name of the user] -> Print History@@

* '''Partial
refund''' \\
The
amount that needs to be refunded can be adjusted via the user's account under @@Users -> [name of the user] -> Adjustment & Charges@@
to:
* Partial/Full refund using '''one click''' refund feature \\
1) Click the "[refund]" link on any of the jobs under @@Users -> [Name of the user] -> Print History@@.
2) Adjust the refund amount is required.
3) Press "OK" to refund.

* Using Refund Management System.
It is also possible for users to send
Changed lines 3-4 from:
Refund can be provided to users in two ways:
to:
In PaperCut, refund can be provided to users in two ways:
Changed lines 9-10 from:
The amount that needs to be refunded can be adjusted to the user account under @@Users -> [name of the user] -> Adjustment & Charges@@
to:
The amount that needs to be refunded can be adjusted via the user's account under @@Users -> [name of the user] -> Adjustment & Charges@@
Changed lines 6-7 from:
Click refund on any of the jobs under @@Users-> [Name of the user] ->Print History@@
to:
Click refund on any of the jobs under @@Users -> [Name of the user] -> Print History@@
Changed lines 9-10 from:
The amount that needs to be refunded can be adjusted to the user account under @@Users-> [name of the user] ->Adjustment & Charges@@
to:
The amount that needs to be refunded can be adjusted to the user account under @@Users -> [name of the user] -> Adjustment & Charges@@
Changed line 5 from:
* '''Full Refund''' using one click refund feature \\
to:
* '''Full Refund''' using '''one click''' refund feature \\
Changed lines 6-7 from:
Click refund on any of the jobs under Users-> [Name of the user] ->Print History
to:
Click refund on any of the jobs under @@Users-> [Name of the user] ->Print History@@
Changed lines 9-10 from:
The amount that needs to be refunded can be adjusted to the user account under Users-> [name of the user] ->Adjustment & Charges
to:
The amount that needs to be refunded can be adjusted to the user account under @@Users-> [name of the user] ->Adjustment & Charges@@
Added lines 1-14:
(:title How do I refund a failed print job? :)

Refund can be provided to users in two ways:

* '''Full Refund''' using one click refund feature \\
Click refund on any of the jobs under Users-> [Name of the user] ->Print History

* '''Partial refund''' \\
The amount that needs to be refunded can be adjusted to the user account under Users-> [name of the user] ->Adjustment & Charges

----
''Categories:'' [[Category.Users|+]]
----
[-keywords: Refund-]

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Article last modified on May 12, 2016, at 05:52 AM
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