Recent Changes

Amalgamate printer queues from load-balanced print servers . . . April 09, 2020, at 04:19 AM by Aaron Pouliot: clearer warnings
Secure your PaperCut NG/MF server . . . April 09, 2020, at 02:58 AM by Aaron Pouliot: added keywords
How to Setup a Nul Port on Windows . . . April 09, 2020, at 02:33 AM by Alan Morris: Update reference from 20 year old Windows service name "Print Services for Unix" to current name
Automatically generate Card/ID Numbers for users . . . April 09, 2020, at 12:48 AM by Jack Lawless: Grammar, formatting.
Known Issues with Ricoh embedded applications (PaperCut MF) . . . April 09, 2020, at 12:22 AM by Jack Lawless: Grammar
Database Tuning (Advanced Topic) . . . April 09, 2020, at 12:16 AM by Alex G: type changed "to" to "do" under "database.pool.max-pool-size"
Identity Vs Authentication Popup for PaperCut Client . . . April 08, 2020, at 05:06 PM by timg: tweaked to highlight -2 steps
Updating Printer Location in PaperCut . . . April 08, 2020, at 08:58 AM by Aaron Pouliot: added bullets and screenshot
Best practices for configuring Windows Print Servers . . . April 08, 2020, at 08:44 AM by Aaron Pouliot: added link to Location article
Web Print Status Messages - and what they mean . . . April 08, 2020, at 08:34 AM by Alan Morris and Aaron Pouliot: Added " print server name is longer than the supported NetBIOS name (no greater than 15 characters)"
Changing the Mobility Server name in the client printer name . . . April 08, 2020, at 07:35 AM by Alan Morris: indented Mac images, added step in mac instructions to restart or wait.
Template Article . . . April 08, 2020, at 06:27 AM by Aaron Pouliot: deleting errantly-created article
All about Page-Level Color Detection . . . April 07, 2020, at 06:01 PM by Damon Baker: Updated question and section as per Aaron's recommendations :)
Template Article . . . April 07, 2020, at 03:41 PM by timg: Cleaned up comments
Template Article ? . . . April 07, 2020, at 03:33 PM by Aaron Pouliot: deleting errantly-created article
HowToChangeTheMobilityPrintServerNameInTheClientConnectionString . . . April 07, 2020, at 03:33 PM by Aaron Pouliot: deleting errantly-created article
Template Article . . . April 07, 2020, at 03:32 PM by Aaron Pouliot: deleting errantly-created template article
Language Selection at the MFD . . . April 07, 2020, at 09:54 AM by Josh: Edited table to remove header ! character
Transitioning From Print Limit Pro to PaperCut . . . April 07, 2020, at 03:39 AM by Aaron Pouliot: Changed category to Sales and Licensing
Working with popup messages . . . April 07, 2020, at 12:53 AM by SteveG: edited links, fixed typos etc..
Partially Clearing Out The Log Data . . . April 07, 2020, at 12:03 AM by Damon Baker: Link fix
Batch Deleting Printers . . . April 06, 2020, at 11:57 PM by Damon Baker: Minor format
Batch deleting printers . . . April 06, 2020, at 11:57 PM by Damon Baker: Link
Using a release station for color printing only . . . April 06, 2020, at 11:53 PM by Damon Baker: Format
PaperCut Application Server wont start with Symantec Endpoint Protection installed . . . April 06, 2020, at 11:43 PM by Damon Baker: Formatting - possibly not relevant?
Starting the User Client Tool on a Secondary Screen in a Dual Screen Setup . . . April 06, 2020, at 11:37 PM by Damon Baker: Link
The parameter is incorrect. Error: 87 ? . . . April 06, 2020, at 11:30 PM by Damon Baker: Deleted
[Legacy] Logon Script: con2prt . . . April 06, 2020, at 07:57 PM by Damon Baker: Legacy plus added info on mob/ PD
[Legacy] Example of adding printers using WScript . . . April 06, 2020, at 07:56 PM by Damon Baker: Legacy and added info on mob/ PD
Render Print Jobs on Client Computers . . . April 06, 2020, at 07:40 PM by Jack Lake: gpedit.msc opens up local computer policy, change to gpmc.msc
Upgrading PaperCut MF & NG (upgrade procedure) . . . April 06, 2020, at 05:43 PM by timg: Major re-write, collating multiple articles into this one.
PaperCut’s Upgrade Policy . . . April 06, 2020, at 05:41 PM by timg: Cross-linking, and updating some of the questions in the list.
Upgrading the Client Software . . . April 06, 2020, at 05:18 PM by timg: Typo
Upgrade a Linux Secondary Server . . . April 06, 2020, at 05:04 PM by timg: Cross-linking to upgrading article.
Database Upgrades . . . April 06, 2020, at 05:04 PM by timg: Updated with cross-link to upgrade article
Do I also need to upgrade secondary servers and clients? . . . April 06, 2020, at 05:01 PM by timg: Redirecting to re-written upgrade kb
Upgrading PaperCut - FAQs . . . April 06, 2020, at 04:19 PM by timg: Redirecting to revamped upgrade KB
Known Issues with Sharp Onboard (PaperCut MF) . . . April 06, 2020, at 04:13 PM by Shane Higgins: Added the Fix version for PC-14472
Print Jobs Not Paused in Hold/Release Queue or for Client Popup . . . April 04, 2020, at 08:03 AM by Aaron Pouliot: Total overhaul
Configure how long jobs are held by PaperCut NG/MF . . . April 04, 2020, at 07:24 AM by Aaron Pouliot: added example print script
Tracking jobs printed from a Fiery using PaperCut . . . April 04, 2020, at 05:14 AM by Tyler: Revised the "ignore printer" section to actually ignore the printer
Basic Printing Testing . . . April 03, 2020, at 05:19 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
How to Setup a Null Printer on macOS . . . April 03, 2020, at 05:13 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Troubleshooting Global Print Driver Issues . . . April 03, 2020, at 05:09 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Incorrect copy count with mopier mode . . . April 03, 2020, at 05:08 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Print Jobs stuck with the status of �Printing� . . . April 03, 2020, at 05:04 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Common Global Print Driver Questions . . . April 03, 2020, at 05:03 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Troubleshooting Slow Printing . . . April 03, 2020, at 05:01 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Failed to redirect job to printer The specified datatype is invalid . . . April 03, 2020, at 04:59 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Setup Find-Me Printing with PaperCut MF . . . April 03, 2020, at 04:58 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Scaling Find Me Printing . . . April 03, 2020, at 04:55 PM by Aaron Pouliot: removed mention of target queue
PaperCut Web Interface Won’t Load . . . April 03, 2020, at 07:44 AM by Brian: Added steps to check systemD service in Linux
Watermarking Limitations . . . April 03, 2020, at 01:21 AM by Damon Baker: Merged from WatermarkNonASCIILanguages
Supported Languages for Watermarking . . . April 03, 2020, at 01:20 AM by Damon Baker: Redirect
How to quickly add or remove credit from users . . . April 02, 2020, at 08:31 PM by Tom Pearce: Grammar corrections
Prevent users from printing jobs via mobility to removed queues . . . April 02, 2020, at 02:39 PM by JoshB: Added mobility print category
Block release of print jobs to printers in error with Hardware Page Count enabled . . . April 02, 2020, at 02:34 PM by Aaron Pouliot: Updated from "Hardware Checking" to "Hardware Page Count"
How Does Hardware Page Count Affect Printing Speed? . . . April 02, 2020, at 02:32 PM by Aaron Pouliot: Updated from "Hardware Checking" to "Hardware Page Count"
Printer Support for Hardware Page Count using SNMP . . . April 02, 2020, at 02:30 PM by Aaron Pouliot: Updated from "Hardware Checking" to "Hardware Page Count"
PaperCut MF Cloud Services - Release History . . . April 02, 2020, at 12:09 PM by Travis Dixon: cloud doc proc release
Fixing Print Spooler Crashes - improving print spooler stability . . . April 01, 2020, at 03:17 PM by Aaron Pouliot: Cross-linked to Alan's /TrackDownFailingPrintDrivers
What’s new in the KB . . . April 01, 2020, at 11:57 AM by timg: Updated with March changes
Known Issues with Epson embedded applications (PaperCut MF) . . . April 01, 2020, at 11:10 AM by Mel Zouzoulas: Updated PC-16903
How to Quickly Add or Remove Credit from Users . . . April 01, 2020, at 12:48 AM by Jack Lawless: Grammar, formatting.
How to Enable Debug in the Site Server . . . March 31, 2020, at 09:37 PM by Chris King: Fixed typo and minor clean up
Using the WIndows Nul Port for Find-Me Printing and Load Balancing . . . March 31, 2020, at 01:28 PM by Aaron Pouliot: changed title from "How to Setup a Nul Port on Windows"
Plan your PaperCut Site Server Migration . . . March 31, 2020, at 01:16 PM by Aaron Pouliot: fixed link
Enable Support for Legacy Ciphers . . . March 31, 2020, at 12:44 PM by Aaron Pouliot: renamed article from "Legacy Ciphers in PaperCut" to "Enable Support for Legacy Ciphers"
Security Settings for PaperCut’s Web Server . . . March 31, 2020, at 12:39 PM by Aaron Pouliot: redirecting to new article /SecureYourPaperCutServer
Obtaining debug logs from Fuji-Xerox Embedded devices . . . March 31, 2020, at 12:27 PM by Hanz: Note that this only applies to Fuji Xerox (AIP) devices
Prevent users from bypassing PaperCut . . . March 31, 2020, at 11:33 AM by Aaron Pouliot: minor wording change
API Compatibility . . . March 31, 2020, at 11:28 AM by Aaron Pouliot: This page is obsolete, redirecting per instructions from Alec Clews
Common Mac Printing Issues . . . March 31, 2020, at 10:27 AM by Alan Morris: changed formating character on RIPS
GNU Bash Vulnerability . . . March 28, 2020, at 08:35 AM by Aaron Pouliot: moved content to /CommonSecurityQuestions, redirecting page
Common Security Questions . . . March 28, 2020, at 08:33 AM by Aaron Pouliot: added CVE for ShellShock
Common Questions about Integrated Scanning (FAQ) . . . March 28, 2020, at 07:45 AM by Aaron Pouliot: Clarified "What determines the order of scan actions on the device panel? "
Importing an SSL certificate from IIS . . . March 28, 2020, at 03:02 AM by Aaron Pouliot: redirected to manual KB-36
[Legacy] PaperCut Web Print can’t load XPS files under Windows XP 64bit . . . March 28, 2020, at 02:48 AM by Damon Baker: Legacy
[Legacy] I am running Windows Server 2008 (pre R2) and jobs are logging under the wrong user . . . March 28, 2020, at 02:46 AM by Damon Baker: Added Legacy
Load Testing a PaperCut NG/MF Setup . . . March 28, 2020, at 01:00 AM by Damon Baker: PaperCut NG/MF
All About Page-Level Color Detection . . . March 27, 2020, at 10:07 PM by Damon Baker: Words
I’m migrating from PCounter. How do I import balances? . . . March 27, 2020, at 09:30 PM by Damon Baker: Words, links
Tracking Printer Trays . . . March 27, 2020, at 09:06 PM by Damon Baker: Words
[Legacy] Stopping Net Send / WinPopup Messages on Windows XP . . . March 27, 2020, at 08:53 PM by Damon Baker: Added Legacy
Enabling user client notifications on Windows when balloon tips are disabled . . . March 27, 2020, at 08:51 PM by Damon Baker: Formatting
Trialling PaperCut NG/MF Using a Subset of all Users . . . March 27, 2020, at 03:46 AM by Damon Baker: Added NG/MF
Billing teaching staff monthly . . . March 27, 2020, at 03:31 AM by Damon Baker: Updated link, formatting, words
Common LDAP Errors . . . March 27, 2020, at 12:50 AM by Damon Baker: Words, formatting
[Legacy] Automating printer management in a school, university or education environment . . . March 26, 2020, at 11:50 PM by Damon Baker: Formatting
Automating printer management in a school, university or education environment . . . March 26, 2020, at 11:15 PM by Damon Baker: Added link
Known Issues with OKI Devices and PaperCut MF . . . March 26, 2020, at 10:59 PM by Jack Lawless: wrong url
Printers supporting page-level color detection . . . March 26, 2020, at 10:42 PM by Damon Baker: redirect test
How to identify which programs are accessing a port . . . March 26, 2020, at 04:34 AM by Jack Lawless: Merged information into NoAccessToWebInterface page already, redirecting.
PaperCut Web Interface Wont Load . . . March 26, 2020, at 04:33 AM by Jack Lawless: Merged in information from https://www.papercut.com/kb/Main/IdentifyProgramsUsingPort
Invalid registration license/key . . . March 26, 2020, at 12:52 AM by Damon Baker: Formatting, words.
Top Tips for using the PaperCut MF/NG public web services API . . . March 25, 2020, at 05:17 PM by Alec: Update after review
Capturing a Windows Spool File . . . March 25, 2020, at 05:28 AM by Aaron Pouliot: added screenshot
Problems starting the User Client, resulting in a ‘local cache’ error . . . March 25, 2020, at 03:09 AM by Aaron Pouliot: Fixed headers so they appear in sidebar
HowtoBecomeAReseller . . . March 24, 2020, at 10:49 PM by Bettina: Whoops
Google Cloud Print Common Questions . . . March 24, 2020, at 05:09 PM by timg: Added top note about GCP end of life
Troubleshooting GCP Issues . . . March 24, 2020, at 05:08 PM by timg: Added top note about GCP end of life
Deploying Google Cloud Print: Setup, Tips, Tricks, and Best Practices . . . March 24, 2020, at 05:08 PM by timg: Added top note about GCP end of life
Explanation of point-of-charging, canceled jobs, and automatic refunds . . . March 24, 2020, at 04:43 PM by timg: Updated formatting and added extra question
Print Charging . . . March 24, 2020, at 04:24 PM by timg: Fresh coat of paint
Three Ways to Save on Color toner . . . March 24, 2020, at 10:06 AM by Aaron Pouliot: Fixed headers so they appear in sidebar
Changing the PaperCut Server Name or IP Address . . . March 24, 2020, at 09:59 AM by Aaron Pouliot: put advice in opening paragraph into bulleted list, and mentioned contacting PaperCut partner
How to configure embedded software after a server migration or an IP/Hostname change . . . March 24, 2020, at 09:55 AM by Aaron Pouliot: added note about contacting PaperCut partner
Basic Authentication Access for Office 365 and G-Suite Email accounts . . . March 24, 2020, at 09:46 AM by amir: Flip around again to update whats impacted after local testing
Restricted vs Unrestricted users . . . March 24, 2020, at 02:50 AM by Damon Baker: Fixed upload (screenshots)
Windows2012 . . . March 24, 2020, at 02:09 AM by Jack Lawless: Wrong URL
Does PaperCut run on Windows Server 2012? . . . March 24, 2020, at 02:08 AM by Jack Lawless: Redirect to System Requirements page.
Configure how long jobs are held by PaperCut . . . March 21, 2020, at 07:11 AM by Alan Morris and Aaron Pouliot: Overhauled article
PaperCut and Active Directory . . . March 20, 2020, at 03:31 PM by timg: Updated to clarify what we _don't_ sync using...
How to Enable Debug for PaperCut Web Print . . . March 18, 2020, at 10:37 AM by Aaron Pouliot: removed colons from headers
Troubleshooting Disappearing jobs with Find-Me Printing . . . March 18, 2020, at 09:40 AM by Aaron Pouliot Alan Morris Chris King: Added 1801 Error and "Is the print server set up correctly for Find-Me printing?"
Known issues with recent releases of PaperCut NG and PaperCut MF . . . March 18, 2020, at 01:44 AM by DamonBa: PC-15889 'Resolved in' added
How to use PaperCut in an Epic Systems environment ? . . . March 17, 2020, at 10:58 AM by Carrie Entler: deleting KB until third party approval
Troubleshooting page count and color detection issues . . . March 17, 2020, at 09:00 AM by Aaron Pouliot: Renamed article from "Page count, color, and other attribute detection problems"
Mobility Print Known Issues . . . March 13, 2020, at 11:32 AM by Shalini: update known issue
Capturing Spool Files for Mobility Print . . . March 12, 2020, at 07:40 AM by Aaron Pouliot: formatting fixes
Importing User Office and Department from non-standard fields in Active Directory . . . March 10, 2020, at 07:24 AM by Aaron Pouliot: mentioned company attribute
Troubleshooting Find-Me Printing . . . March 10, 2020, at 04:01 AM by Aaron Pouliot: retitled header
Troubleshooting Print Archiving . . . March 09, 2020, at 03:27 PM by Aaron Pouliot: Updated "Is Print Archiving enabled"
A How-To Guide to Custom Report writing with JasperSoft Studio and PaperCut NG/MF . . . March 06, 2020, at 12:35 PM by JoshB: Added link to "Custom Report Date Range" KB and keywords
How to Enable Debug in the iOS/iPad print provider . . . March 06, 2020, at 11:27 AM by Aaron Pouliot: Changed category to Legacy to match other iOS Print Articles
PaperCut Server Sizing Guide . . . March 06, 2020, at 10:29 AM by Dug: Changed minimum RAM to 4GB in sizing table
Common Questions about Web Print . . . March 06, 2020, at 06:21 AM by Aaron Pouliot: typo fix
Configuring PaperCut Mobility Print behind a Network Load Balancer . . . March 06, 2020, at 05:37 AM by Aaron Pouliot: typo fix
Common Issues/Questions with Web Print . . . March 05, 2020, at 10:43 AM by Aaron Pouliot: Removed paragraph on "remote printing issue" as this was fixed in PC-12211
Upgrading PaperCut - FAQs . . . March 04, 2020, at 04:42 PM by timg: Updated title for the new 'upgrade' doc, and renamed article to FAQs to differentiate from procedure
Where can I get the secondary server (or local printer) software? . . . March 04, 2020, at 04:38 PM by timg: Added note about how to find the downloads for MF and NG
Can I install PaperCut on a Domain Controller? . . . March 04, 2020, at 11:15 AM by Aaron Pouliot: fixed headers for consistency
Only one job available for release * . . . March 04, 2020, at 08:06 AM by Tyler: removed "getting diagnostic items. this will help us find out if something can be done!"
Printers disappear after running the Windows Mobility printer installer . . . March 04, 2020, at 04:02 AM by Aaron Pouliot: Changed headers so topics show up in sidebar
Revoking PaperCut’s access to my Cloud Storage . . . March 04, 2020, at 03:57 AM by Jack Lawless: Re-wrote some of Amir's changes for simplicity and phrasing
Error: Test Page failed to print . . . March 04, 2020, at 03:53 AM by Aaron Pouliot: Changed category to Mobility Print
External System and Integration APIs . . . March 04, 2020, at 12:08 AM by Matt Lee: Font formatting issue in one of the headings
Administering PaperCut with PowerShell . . . March 03, 2020, at 03:50 PM by Alec: Fix error
[Legacy] Presto iOS Printing . . . March 03, 2020, at 03:39 PM by timg: Switch legacy title
Integrating PaperCut with coworking space management software . . . March 02, 2020, at 03:16 PM by Alec: FIxes from Danielle
Hiding or Showing the PaperCut Icon in the Dock on macOS . . . March 02, 2020, at 10:24 AM by timg: Updated to macOS
How to Enable Debug Logging . . . February 28, 2020, at 12:50 AM by Jack Lawless: Fixing URL
How to Rename a Printer . . . February 27, 2020, at 11:48 AM by Aaron Pouliot and Tyler Alvord: Added PowerShell Script
Known Issues with Kyocera Embedded (PaperCut MF) . . . February 25, 2020, at 07:15 PM by Jack Lake: add landscape condition to mac -5233
Finding the Print Deploy logs for Troubleshooting . . . February 25, 2020, at 04:31 PM by Aaron Pouliot: renamed header
Change the Nightly Maintenance and Directory Sync times . . . February 25, 2020, at 02:55 PM by timg: Added tip about changing the sync only
LDAPS / SSL-only for Microsoft Active Directory connections . . . February 25, 2020, at 08:59 AM by timg: Added top level category
Print Jobs Not Being Tracked by PaperCut . . . February 25, 2020, at 03:58 AM by Aaron Pouliot: revised is the PaperCut Print Provider service started?
Troubleshooting jobs attributed to the wrong user or wrong owner name . . . February 24, 2020, at 11:04 AM by timg: Typo
Troubleshooting Missing or Disappearing Print Jobs . . . February 24, 2020, at 10:59 AM by timg: Cross linking to another new article.
Basic Authentication Access for Office 365 and G-Suite accounts . . . February 24, 2020, at 09:10 AM by timg: Created article
Common Site Server Questions . . . February 22, 2020, at 07:34 AM by Aaron Pouliot: Added warning about duplicate info
Known Issues with Olivetti Devices and PaperCut MF . . . February 22, 2020, at 12:54 AM by Chris King: Corrected keywords
Disabling Advanced Printing Features . . . February 21, 2020, at 09:15 AM by timg: Removed dead link
Environments with large numbers of Direct Print Monitors . . . February 20, 2020, at 04:13 PM by timg: Removed 'soon to be released' note for 19.1
Syncing with JumpCloud . . . February 20, 2020, at 11:44 AM by Alec: Add video from JumpCloud
What is the Manager Mode Popup? . . . February 20, 2020, at 07:26 AM by Aaron Pouliot: reverted my keyword changes. please ignore.
Plan your PaperCut Application Server Migration . . . February 20, 2020, at 05:12 AM by Aaron Pouliot: Deleted step 9, and changed the emphasis so this should be done at the beginning
Implementing LPD/LPR on Windows with PaperCut . . . February 20, 2020, at 04:58 AM by Aaron Pouliot: added link to MS KB mentioning Windows LPR deprecation
Template Article . . . February 19, 2020, at 02:13 PM by tjb0274 ?: Initial creation
‘Unable to successfully retrieve valid data from secure connection to server’ error when starting client . . . February 19, 2020, at 11:11 AM by Aaron Pouliot: clarified "PaperCut has been configured to allow traffic on port 443 but there is no trusted..."
Batch User Import/Update Example .tsv files . . . February 18, 2020, at 03:19 PM by timg: Formatting
Common Questions about Card Readers . . . February 17, 2020, at 02:52 PM by timg: Minor typo
Why was this job ‘Temporarily Hidden’? . . . February 15, 2020, at 10:44 AM by Aaron Pouliot: Added "The Print Spooler or Print Provider service was just restarted"
Installing PaperCut into a Citrix Environment . . . February 14, 2020, at 08:49 AM by RG: typos
Hiding or Showing the PaperCut Icon in the Dock on Mac OS X . . . February 12, 2020, at 05:26 PM by peterf: Added information about third party tool which can hide menubar icons
Login to PaperCut interfaces using Email Address . . . February 12, 2020, at 11:56 AM by timg: Added a note for users looking for help logging in
Known Issues with the Konica Minolta OpenAPI Onboard App (PaperCut MF) . . . February 12, 2020, at 11:10 AM by employee82 ?:
Troubleshooting the PaperCut Fiery Program . . . February 12, 2020, at 04:14 AM by Aaron Pouliot: Added 404 error
Comparing Device Meters Counts to PaperCut Logs . . . February 11, 2020, at 05:45 PM by timg: Searchability
PaperCut User Client Not Popping Up . . . February 11, 2020, at 03:50 PM by timg: Title tweak
Elatec TCP3 Client Mode . . . February 11, 2020, at 09:36 AM by Ryan Reichenberg: Update links
Finding the Mobility Print logs for Troubleshooting . . . February 11, 2020, at 07:46 AM by Aaron Pouliot: Simplified steps for gathering server logs
Migrating PaperCut to a New Server - when using external database . . . February 11, 2020, at 06:28 AM by Aaron Pouliot: Redirecting to Server Migration KB
Optimizing your database . . . February 10, 2020, at 09:26 AM by timg: Added categories
Mapdb Errors in PaperCut . . . February 08, 2020, at 10:08 AM by Brad: formatting
Installing an SSL Certificate the Easy Way . . . February 07, 2020, at 05:12 AM by Tyler: Added steps for SAN value in the certificate so modern browsers do not flag the cert as invalid
How to re-print EMF spool files (generated by print archiving) . . . February 06, 2020, at 09:41 PM by Jack Lake: edit command to specify IP address instead of server name- this has resolved issues in tickets
Integrating the PaperCut Client with a Public Kiosk solution . . . February 06, 2020, at 09:05 AM by Aaron Pouliot: formatting fix
Client pre authentication on Linux, macOS and Windows . . . February 06, 2020, at 08:48 AM by Aaron Pouliot: redirecting to new URL https://www.papercut.com/kb/Main/ClientPreAuthentication
Template Article . . . February 06, 2020, at 08:44 AM by Aaron Pouliot and Alec Clews: Overhauled https://www.papercut.com/kb/Main/LinuxPreAuthentication
When should I run PaperCut on an External Database? . . . February 05, 2020, at 11:11 AM by timg: Cross-link
Migrating or Moving your PaperCut Database Server . . . February 05, 2020, at 10:59 AM by timg: Created article
Case Study - Custom User Sync Integration . . . February 04, 2020, at 05:24 PM by Alec: Fix link
Elatec TWN3 Card Readers for Toshiba MFP devices . . . February 04, 2020, at 11:03 AM by timg: Updated link to firmware - confirmed from Elatec
Automatically set up the PaperCut TCP/IP Port . . . February 04, 2020, at 08:48 AM by Aaron Pouliot: added bullet point descriptions of each script and elaborated on SNMP
PaperCut’s Best Practices for Windows Print Servers . . . January 30, 2020, at 12:00 PM by Aaron Pouliot: Renamed article to PaperCut's Best Practices for Windows Print Servers
Report Data FAQs . . . January 29, 2020, at 05:32 PM by timg: Formatting for new website change.
Troubleshooting Active Directory Authentication / AD login issues . . . January 29, 2020, at 05:02 PM by timg: Tweaked title for search
Report FAQs . . . January 29, 2020, at 03:51 PM by timg: Formatting for new website change.
Plan your PaperCut Server Migration . . . January 29, 2020, at 03:44 PM by ?:
Jobs getting logged twice in PaperCut . . . January 29, 2020, at 02:27 PM by timg: Minor editing
Change the Nightly Maintenance and sync times . . . January 29, 2020, at 12:25 PM by timg: Updated title to include sync time
Change Print Job Settings: Known Issues, Caveats, and Limitations . . . January 29, 2020, at 12:06 PM by timg: Added cross link to manual FAQ page
How to migrate your Windows Print Queues . . . January 29, 2020, at 04:15 AM by Aaron Pouliot: added mention of Server 2008 R2
Using Windows Authentication with Microsoft SQL Server . . . January 29, 2020, at 02:39 AM by ?:
LocalPrinters . . . January 28, 2020, at 11:17 AM by timg: Added link to find me setup
Download past/old PaperCut NG versions . . . January 28, 2020, at 09:59 AM by timg: Removed quota links (broken, and really really old!)
Prompting for additional pages when using Integrated Scanning . . . January 24, 2020, at 10:10 AM by timg: Formatting update
Common Questions about Integrated Scanning . . . January 23, 2020, at 04:09 PM by timg:
Purchasing a new printer for use with PaperCut . . . January 22, 2020, at 05:03 PM by timg: Removed smart quotes
Importing User’s home folder from non-standard fields in Active Directory . . . January 22, 2020, at 03:49 PM by timg: Removing smart quotes
How to Migrate from Google Cloud Print to Mobility Print . . . January 21, 2020, at 05:59 PM by timg: Quotes updates
Windows Print Queue Configuration . . . January 21, 2020, at 05:56 PM by timg: Quote formatting
Support End-of-life Policy . . . January 21, 2020, at 04:12 PM by timg: End of life for SQL Server 2008
Considerations before allowing users to Change Print Job Settings at the MFD . . . January 21, 2020, at 01:00 PM by timg: Typo
PaperCut on multiple servers . . . January 20, 2020, at 11:24 PM by Jack Lawless: Licensing change, styling, grammar, re-writen.
Change the Nightly Maintenance schedule times . . . January 20, 2020, at 03:20 PM by timg: Updated to table to help readability
‘Unable to connect to server’ error when starting client . . . January 20, 2020, at 02:09 PM by timg: Added note about taking your laptop home and expecting this message
Known Issues with Fuji Xerox Embedded (PaperCut MF) . . . January 20, 2020, at 11:33 AM by Jake: Updated EAD-190 to resolved with fix version.
How Does Hardware Checking Affect Printing Speed? . . . January 18, 2020, at 11:14 AM by Aaron Pouliot:
Slow Connection with Windows Print Servers . . . January 18, 2020, at 10:26 AM by Aaron Pouliot:
Notifications for Printers in Error . . . January 17, 2020, at 05:18 PM by Aaron Pouliot:
Disabling Windows Print Notifications or ‘Toast’ Notifications . . . January 16, 2020, at 01:28 PM by timg: Updated to mention the method to disable toast notifications too
Environmental Reports Per User . . . January 14, 2020, at 03:28 PM by Ryan Reichenberg:
Knowledge Base . . . January 13, 2020, at 05:51 PM by timg: Formatting
PaperCut NG free license . . . January 13, 2020, at 04:42 PM by Chris: Removed long title
PaperCut Security Whitepaper . . . January 13, 2020, at 03:26 PM by timg: Link updates
Migrating from one Edition of PaperCut to Another (e.g. from NG to MF) . . . January 13, 2020, at 01:06 AM by timg: Formatting
Moving from one Edition of PaperCut to Another (e.g. from NG to MF) . . . January 13, 2020, at 12:39 AM by timg: Formatting update
How to Uninstall the PaperCut User Client . . . January 13, 2020, at 12:25 AM by timg: Typo
Professional Services Guide - services offered by resellers . . . January 12, 2020, at 11:19 PM by timg: Link updates
Managing many client matter accounts . . . January 12, 2020, at 11:18 PM by timg: Link update
Moving from one Edition of PaperCut to Another . . . January 12, 2020, at 11:16 PM by timg: Link update
Configuring Squid on Linux to authenticate with Active Directory . . . January 12, 2020, at 11:13 PM by timg: Link updates
When Paper Cut Published Google Cloud Print Printers Show as Offline . . . January 12, 2020, at 11:11 PM by timg: Link updates
Template Article ? . . . January 12, 2020, at 11:09 PM by timg:
[Legacy] How to setup the Mac OS X Magic Triangle . . . January 12, 2020, at 11:03 PM by timg: Link update
Adding a large number of users on a Windows domain . . . January 12, 2020, at 11:01 PM by timg: Link update
External Database Support Policy . . . January 12, 2020, at 10:57 PM by timg: Link update
‘Hold for Authentication’ Error in Mac Print Queue . . . January 12, 2020, at 10:56 PM by timg: Link update
Jobs Owned By Computer . . . January 12, 2020, at 10:54 PM by timg: Link update
Why is my username saved? . . . January 12, 2020, at 10:54 PM by timg: Link update
I am running Windows Server 2008 (pre R2) and jobs are logging under the wrong user . . . January 12, 2020, at 10:53 PM by timg: Link update
5 Top Tips when using Google Cloud Print in Education . . . January 12, 2020, at 10:52 PM by timg: Link update
Known Issues when upgrading macOS . . . January 12, 2020, at 10:34 PM by timg: Link updates
[Legacy] Applying the New User UI Refresh . . . January 10, 2020, at 04:30 AM by Aaron Pouliot: Changed title to include Legacy
[LEGACY] Applying the New User UI Refresh . . . January 10, 2020, at 04:30 AM by ?:
Installing Licenses . . . January 10, 2020, at 12:05 AM by timg: Redirected at Tanner's request
Keeping a healthy system . . . January 09, 2020, at 09:54 PM by timg: Merged two duplicate KBs (from Maintenance.Maintenance)
Deny Access to the Device Copy Function . . . January 09, 2020, at 06:22 PM by David O’Hara:
Resetting the Admin Password . . . January 09, 2020, at 06:26 AM by timg: Formatting
server-command.exe shows a memory error “Java heap space” . . . January 09, 2020, at 04:58 AM by timg: Category update
How do I change the temporary location used by PaperCut to store spool files in CUPS . . . January 09, 2020, at 04:57 AM by timg: Category update
Open Source Software at PaperCut . . . January 09, 2020, at 04:55 AM by timg: Category update
You receive a Failed Read Error when installing embedded software on a Kyocera MFD . . . January 09, 2020, at 04:52 AM by timg: Category update
How to uninstall embedded software from a Kyocera MFD (PaperCut MF) . . . January 09, 2020, at 04:51 AM by timg: Category update
How To Create Tab Delimited Files . . . January 09, 2020, at 04:50 AM by timg: Category update
Binary logging not possible . . . January 09, 2020, at 04:47 AM by timg: Category update
CSRF validation error . . . January 09, 2020, at 04:46 AM by timg: Category update
[Legacy] Building A Mac Client Install Package . . . January 09, 2020, at 04:42 AM by timg: Category update
Licensing PaperCut NG in a Cluster . . . January 09, 2020, at 04:37 AM by timg: Category update
No SMTP server defined . . . January 09, 2020, at 04:36 AM by timg: Category update
Active Directory username length limitation . . . January 09, 2020, at 04:32 AM by timg: Category update
PaperCut NG User Web Interface Logins . . . January 09, 2020, at 04:29 AM by timg: Category update
Copiers & Devices Connecting to the Wrong IP Address . . . January 09, 2020, at 04:27 AM by timg: Category update
How to set up a Free Copy button . . . January 09, 2020, at 04:26 AM by timg: Category update
Language Support in Config Files . . . January 09, 2020, at 04:23 AM by timg: Category update
Release Station FAQ . . . January 09, 2020, at 04:22 AM by timg: Category update
PaperCut and JAWS . . . January 09, 2020, at 04:19 AM by timg: Category update
VB script to email a list of payment gateway transactions . . . January 09, 2020, at 04:17 AM by timg:
How do I change the language of the PaperCut login page? . . . January 09, 2020, at 04:12 AM by timg: Category update
Amalgamate printer queues . . . January 09, 2020, at 04:05 AM by timg: Category update
Modulus Size Must Range from 512 to 1024 and Be a Multiple of 64 . . . January 09, 2020, at 04:03 AM by timg: Category update
During an upgrade, the installer fails to rename a file . . . January 09, 2020, at 03:42 AM by timg: Category update
Why can’t I download PaperCut MF from the website? . . . January 09, 2020, at 02:53 AM by timg: Category updates
A guide to easy and secure Cerner printing with PaperCut . . . January 09, 2020, at 02:30 AM by timg: Category update
Providing a Date Range for Custom Reports . . . January 09, 2020, at 02:27 AM by timg: Category update
Speed up Mobility Print Rendering . . . January 09, 2020, at 02:26 AM by timg: Category update
[Legacy] Installing PaperCut on LRS VPSX . . . January 09, 2020, at 12:48 AM by timg:
“Error while fetching mail - AUTHENTICATE failed” message when you�re using Email to Print . . . January 09, 2020, at 12:48 AM by timg:
Email to Print via OSX Email Client . . . January 09, 2020, at 12:47 AM by timg:
Email to Print Gmail blocked sign-in attempt problem . . . January 09, 2020, at 12:47 AM by timg:
Email To Print Aliasing with Microsoft Exchange . . . January 09, 2020, at 12:47 AM by timg:
Upgrading PaperCut NG in a Microsoft Cluster Environment . . . January 09, 2020, at 10:47 AM by ?:
Tell me about PaperCut’s security . . . January 09, 2020, at 10:45 AM by ?:
Secondary Print Server version does not match the primary server version . . . January 09, 2020, at 10:45 AM by ?:
Running PaperCut On An External Database . . . January 09, 2020, at 10:44 AM by ?:
Reporting Watermark Problems . . . January 09, 2020, at 10:43 AM by ?:
How to reset your Google Cloud Print integration . . . January 09, 2020, at 10:43 AM by ?:
Restoring from backup . . . January 09, 2020, at 10:42 AM by ?:
Corrupt Database Problems . . . January 09, 2020, at 10:42 AM by ?:
Backing up PaperCut data . . . January 09, 2020, at 10:42 AM by ?:
Auto Paper Size & Auto Color for Integrated Scanning . . . January 09, 2020, at 10:41 AM by ?:
Auto Mount a SMB Share at Boot On Mac OS X . . . January 09, 2020, at 10:41 AM by ?:
Authentication Failed error when sending email notifications via Google . . . January 09, 2020, at 10:41 AM by ?:
Assistive Technology not found: com.sun.java.accessibility.AccessBridge . . . January 09, 2020, at 10:40 AM by ?:
ApplyingTheNewUserUIRefresh . . . January 09, 2020, at 10:39 AM by ?:
Applying For A License Exception . . . January 09, 2020, at 10:39 AM by ?:
The Advantages of Print Monitoring . . . January 09, 2020, at 10:39 AM by ?:
Advanced LDAP Tweaks for User and Group Synchronization . . . January 09, 2020, at 10:39 AM by ?:
Advanced BIND DNS Mobility record setup . . . January 09, 2020, at 10:38 AM by ?:
Adding a new printer on a Mac . . . January 09, 2020, at 10:38 AM by ?:
Location Adaptive Logon Script . . . January 09, 2020, at 10:37 AM by ?:
How do I find the list of active User Clients? . . . January 09, 2020, at 10:37 AM by ?:
Accounting Autoload Command . . . January 09, 2020, at 10:37 AM by ?:
Accessibility and PaperCut . . . January 09, 2020, at 10:36 AM by ?:
Saving Abnormal Spool Files . . . January 09, 2020, at 10:36 AM by ?:
Running the PaperCut Pay Station Software on 64-bit Windows . . . January 09, 2020, at 10:35 AM by ?:
PaperCut on 64-bit (x64) platforms . . . January 09, 2020, at 10:34 AM by ?:
Example of adding printers using WScript . . . January 09, 2020, at 10:33 AM by ?:
Automatically adding/connecting printers to workstations . . . January 09, 2020, at 10:32 AM by ?:
Working with Scripting Properties . . . January 09, 2020, at 10:32 AM by ?:
Using Wireshark to validate print traffic encryption . . . January 09, 2020, at 10:32 AM by ?:
PaperCut Web Print can’t load XPS files under Windows XP 64bit . . . January 09, 2020, at 10:32 AM by ?:
Working with the 10 connection limit in Windows XP . . . January 09, 2020, at 10:32 AM by ?:
Special considerations with Windows Type 4 print drivers . . . January 09, 2020, at 10:32 AM by ?:
Windows Print Job Order . . . January 09, 2020, at 10:32 AM by ?:
Windows Connection Limit . . . January 09, 2020, at 10:32 AM by ?:
Supporting Windows workstations via a Mac Server . . . January 09, 2020, at 10:32 AM by ?:
Windows error ‘Windows cannot access \server\PCClient’ when launching the client shared folder . . . January 09, 2020, at 10:32 AM by ?:
Printing from Microsoft Edge Browser and other Windows 10 Store Apps . . . January 09, 2020, at 10:32 AM by ?:
PaperCut and Wide-Format Printers . . . January 09, 2020, at 10:32 AM by ?:
Wide Area Networks (WAN) Considerations . . . January 09, 2020, at 10:32 AM by ?:
Why is Windows preventing me from installing PaperCut, and what can I do about it? . . . January 09, 2020, at 10:32 AM by ?:
Where is the �Fingerprint� of my Server? . . . January 09, 2020, at 10:32 AM by ?:
[Legacy] Where is PaperCut ChargeBack? . . . January 09, 2020, at 10:32 AM by ?:
What�s Premium Upgrade Assurance (PUA)? . . . January 09, 2020, at 10:32 AM by ?:
What external database should I use? . . . January 09, 2020, at 10:32 AM by ?:
What are all these .uc files in my temp or home directory? . . . January 09, 2020, at 10:32 AM by ?:
Web Release Override Feature . . . January 09, 2020, at 10:32 AM by ?:
Web Print when using Novell and Samba . . . January 09, 2020, at 10:32 AM by ?:
An Example Scenario for Web Print Scaling . . . January 09, 2020, at 10:32 AM by ?:
Using WebAuth with PaperCut . . . January 09, 2020, at 10:32 AM by ?:
Watermarking and Burst / Separator Pages - Showing print job information on prints . . . January 09, 2020, at 10:32 AM by ?:
Virtual Queue Issues . . . January 09, 2020, at 10:32 AM by ?:
Using “start” with parameters gives error “invalid switch” . . . January 09, 2020, at 10:32 AM by ?:
Using the Snapshots to Gather Information from PaperCut NG and PaperCut MF . . . January 09, 2020, at 10:32 AM by ?:
Using PaperCut with Nexudus . . . January 09, 2020, at 10:32 AM by ?:
Using Common Scripts . . . January 09, 2020, at 10:32 AM by ?:
How do I use SSL with Microsoft SQL Server? . . . January 09, 2020, at 10:32 AM by ?:
Adding aliases for usernames . . . January 09, 2020, at 10:32 AM by ?:
User Interface Issues with IE . . . January 09, 2020, at 10:32 AM by ?:
Exceeding the license limit (user count exceeded) . . . January 09, 2020, at 10:32 AM by ?:
Why is the client software preventing exit? . . . January 09, 2020, at 10:32 AM by ?:
User Client Popups and the Windows IPP service . . . January 09, 2020, at 10:32 AM by ?:
PaperCut Client Not Popping Up . . . January 09, 2020, at 10:32 AM by ?:
User Client Exits After Log in - login script . . . January 09, 2020, at 10:32 AM by ?:
Change how often users can generate their own card/ID number . . . January 09, 2020, at 10:32 AM by ?:
Setting the User Auto Generated ID Number Length . . . January 09, 2020, at 10:32 AM by ?:
How to use Jamf Pro to deploy printers on managed Macs . . . January 09, 2020, at 10:32 AM by ?:
How to use Jamf Pro to deploy printers on managed iOS devices (iPhones and iPads) . . . January 09, 2020, at 10:32 AM by ?:
Use an existing trusted SSL certificate for Mobility Print . . . January 09, 2020, at 10:32 AM by ?:
[Legacy] Upgrading to PaperCut ChargeBack 7 (or later) from an earlier version . . . January 09, 2020, at 10:32 AM by ?:
Upgrading your PaperCut software . . . January 09, 2020, at 10:32 AM by ?:
[Legacy] Upgrading PaperCut ChargeBack to version 6.2 only . . . January 09, 2020, at 10:32 AM by ?:
[Legacy] Upgrading PaperCut ChargeBack . . . January 09, 2020, at 10:32 AM by ?:
Updating User Card Numbers Using SQL . . . January 09, 2020, at 10:31 AM by ?:
Updating Printer Location in Windows . . . January 09, 2020, at 10:31 AM by ?:
How to turn off Unknown Name and Withheld User in the Mac OS X - CUPS web interface . . . January 09, 2020, at 10:31 AM by ?:
How to Uninstall PaperCut . . . January 09, 2020, at 10:31 AM by ?:
UnicodeCharacters . . . January 09, 2020, at 10:31 AM by ?:
Unauthenticated Printing . . . January 09, 2020, at 10:31 AM by ?:
Unable to edit CUPS config file . . . January 09, 2020, at 10:31 AM by ?:
Unable to Add a Printer . . . January 09, 2020, at 10:31 AM by ?:
[LEGACY] Adding PaperCut as a certificate Trusted Publisher for the PaperCut Global PostScript driver. . . . January 09, 2020, at 10:31 AM by ?:
Print Jobs not displayed on in the iPhone/iPad App . . . January 09, 2020, at 10:31 AM by ?:
SSL Connection Issues with some Xerox devices and PaperCut . . . January 09, 2020, at 10:31 AM by ?:
TroubleshootingPDLTransforms . . . January 09, 2020, at 10:31 AM by ?:
Troubleshooting Active Directory Authentication Issues . . . January 09, 2020, at 10:31 AM by ?:
End-User Transfer Feature . . . January 09, 2020, at 10:31 AM by ?:
Track Printing . . . January 09, 2020, at 10:31 AM by ?:
Tracking Photocopiers . . . January 09, 2020, at 10:31 AM by ?:
Tracking and Controlling 3D Printers . . . January 09, 2020, at 10:31 AM by ?:
Tracking print related application failures back to a print driver name . . . January 09, 2020, at 10:31 AM by ?:
Toshiba Print Driver asks you to Specify LDAP Server when printing . . . January 09, 2020, at 10:31 AM by ?:
Unable to authenticate at a Toshiba MFD (PaperCut MF) . . . January 09, 2020, at 10:31 AM by ?:
Top-Up Cards . . . January 09, 2020, at 10:31 AM by ?:
“Too Many Open Files” Error on Linux . . . January 09, 2020, at 10:31 AM by ?:
Slow server/slow popups with Novell iPrint . . . January 09, 2020, at 10:31 AM by ?:
How often does the Toner Level update? . . . January 09, 2020, at 10:31 AM by ?:
Toner Level Thresholds . . . January 09, 2020, at 10:31 AM by ?:
TLS support in PaperCut NG and MF . . . January 09, 2020, at 10:31 AM by ?:
Tips for Managing Printers and Reducing Printing Costs . . . January 09, 2020, at 10:31 AM by ?:
Times are Reported Incorrectly in PaperCut NG or PaperCut MF . . . January 09, 2020, at 10:31 AM by ?:
Script for Time-Based Printer Access . . . January 09, 2020, at 10:31 AM by ?:
Tiered Billing and Color Coverage . . . January 09, 2020, at 10:31 AM by ?:
Third Party SQL Monitoring . . . January 09, 2020, at 10:31 AM by ?:
“The specified port cannot be added” . . . January 09, 2020, at 10:31 AM by ?:
“The publisher could not be verified” prompt running executable from network . . . January 09, 2020, at 10:31 AM by ?:
Why was this job �Temporarily Hidden�? . . . January 09, 2020, at 10:31 AM by ?:
Print Provider error of “address is not valid in its context” . . . January 09, 2020, at 10:31 AM by ?:
Example JavaScript For Customization of the User Web Interface . . . January 09, 2020, at 10:31 AM by ?:
Monitoring PaperCut NG or MF System Health using Zabbix . . . January 09, 2020, at 10:31 AM by ?:
I’m new to PaperCut Administration - what do I need to know? . . . January 09, 2020, at 10:31 AM by ?:
SyncUsersWithAzureAD . . . January 09, 2020, at 10:31 AM by ?:
Syncing from a Secondary Email Address in Active Directory . . . January 09, 2020, at 10:31 AM by ?:
Syncing against multiple Groups or Organizational Units . . . January 09, 2020, at 10:31 AM by ?:
Advanced Scripting: Conditionally Suppress Pop-up . . . January 09, 2020, at 10:31 AM by ?:
Suppress Client Error Notifications When Offline . . . January 09, 2020, at 10:31 AM by ?:
Supported Printers . . . January 09, 2020, at 10:31 AM by ?:
Supported Third Party Monitoring Tools . . . January 09, 2020, at 10:31 AM by ?:
What Languages/Translations is PaperCut available in? . . . January 09, 2020, at 10:31 AM by ?:
I’m a Student - How do I log in? . . . January 09, 2020, at 10:31 AM by ?:
I’m hiding the system tray. How can I stop the client from being minimized? . . . January 09, 2020, at 10:31 AM by ?:
Stopping Net Send / WinPopup Messages on Windows XP . . . January 09, 2020, at 10:31 AM by ?:
Stopping and Starting (Restarting) PaperCut Services . . . January 09, 2020, at 10:31 AM by ?:
Web Single Sign-on Problems and Diagnosis . . . January 09, 2020, at 10:30 AM by ?:
Single Sign On for Embedded Devices . . . January 09, 2020, at 10:30 AM by ?:
SSL Cipher Configuration - removing weak ciphers . . . January 09, 2020, at 10:30 AM by ?:
SQL Server connection problems . . . January 09, 2020, at 10:30 AM by ?:
Special considerations on Terminal Server / Citrix / VDI . . . January 09, 2020, at 10:30 AM by ?:
SonicWall with Content Filter Service . . . January 09, 2020, at 10:30 AM by ?:
Is PaperCut compatible with SNMPv3? . . . January 09, 2020, at 10:30 AM by ?:
PaperCut Hardware Page Count SNMP Test Tool . . . January 09, 2020, at 10:30 AM by ?:
What to know about configuring SNMP . . . January 09, 2020, at 10:30 AM by ?:
SMTP Connection Problems when delivering Email Notifications . . . January 09, 2020, at 10:30 AM by ?:
Slow Printing on Some Sharp Copiers . . . January 09, 2020, at 10:30 AM by ?:
Simple Health Monitoring using Zabbix . . . January 09, 2020, at 10:30 AM by ?:
Simple Health Monitoring using PRTG . . . January 09, 2020, at 10:30 AM by ?:
What is Silent Monitoring Mode and how do I enable it? . . . January 09, 2020, at 10:30 AM by ?:
Showing or forgetting the most recently used Shared Accounts . . . January 09, 2020, at 10:30 AM by ?:
How to obtain Sharp syslog logs . . . January 09, 2020, at 10:30 AM by ?:
How to resolve Sharp embedded error 5000 “processing is in motion” . . . January 09, 2020, at 10:30 AM by ?:
Implementing Quotas for Shared Accounts . . . January 09, 2020, at 10:30 AM by ?:
What is a Shared Account? . . . January 09, 2020, at 10:30 AM by ?:
SHA1 error message on Konica Minolta . . . January 09, 2020, at 10:30 AM by ?:
How to set up the Payment Gateway Module . . . January 09, 2020, at 10:30 AM by ?:
Setting up Mobility Print DNS with MacOS Server DNS . . . January 09, 2020, at 10:30 AM by ?:
Using a domain service account (Windows) . . . January 09, 2020, at 10:30 AM by ?:
Tuning TCP/IP for your PaperCut server . . . January 09, 2020, at 10:30 AM by ?:
Separating Cash Payments and Free Quota . . . January 09, 2020, at 10:30 AM by ?:
Sent to Printer . . . January 09, 2020, at 10:30 AM by ?:
Sending Log Data to Another Location . . . January 09, 2020, at 10:30 AM by ?:
How do I self-associate a card with the secondary ID field? . . . January 09, 2020, at 10:30 AM by ?:
Secondary Server and Print Provider Troubleshooting . . . January 09, 2020, at 10:30 AM by ?:
Common Advanced Printer Scripting Errors . . . January 09, 2020, at 10:30 AM by ?:
Scheduling server commands . . . January 09, 2020, at 10:30 AM by ?:
How to Enable Debug in Samsung Devices . . . January 09, 2020, at 10:30 AM by ?:
Does PaperCut support sales tax? . . . January 09, 2020, at 10:30 AM by ?:
Running PaperCut NG on port 80 (or another port)? . . . January 09, 2020, at 10:30 AM by ?:
Running PaperCut on Linux . . . January 09, 2020, at 10:30 AM by ?:
RM Network Monitor Service . . . January 09, 2020, at 10:30 AM by ?:
Setting up RIP devices . . . January 09, 2020, at 10:30 AM by ?:
Ricoh MFD displays a SoftKeyboard error . . . January 09, 2020, at 10:30 AM by ?:
Ricoh Smart Operation Panel Common Questions . . . January 09, 2020, at 10:30 AM by ?:
Disable Power Save Mode on Ricoh Embedded Devices . . . January 09, 2020, at 10:30 AM by ?:
Retrieve Deleted User Print Data . . . January 09, 2020, at 10:30 AM by ?:
Restricting Printing By Group with Exceptions . . . January 09, 2020, at 10:30 AM by ?:
Reset user counters back to zero . . . January 09, 2020, at 10:30 AM by ?:
Resetting an Internal Users Password . . . January 09, 2020, at 10:30 AM by ?:
Resetting the Lexmark embedded Solution Framework (LeSF) . . . January 09, 2020, at 10:30 AM by ?:
Running very large reports . . . January 09, 2020, at 10:29 AM by ?:
Access Control for Reports . . . January 09, 2020, at 10:29 AM by ?:
Reporting Problems . . . January 09, 2020, at 10:29 AM by ?:
Repeated Print Script Pop-ups . . . January 09, 2020, at 10:29 AM by ?:
Renaming domain groups . . . January 09, 2020, at 10:29 AM by ?:
Renaming user accounts . . . January 09, 2020, at 10:29 AM by ?:
Removing the “PaperCut Host User” Account on the Mac . . . January 09, 2020, at 10:29 AM by ?:
Removing the currency symbols . . . January 09, 2020, at 10:29 AM by ?:
Strange Additions to Document Names (and How to Fix Them) . . . January 09, 2020, at 10:29 AM by ?:
Release and Cancel All Buttons on Release Station Interfaces . . . January 09, 2020, at 10:29 AM by ?:
Regular Expressions for Card Numbers . . . January 09, 2020, at 10:29 AM by ?:
Can’t Publish Print Queues to Google Cloud Print . . . January 09, 2020, at 10:29 AM by ?:
What is PaperCut Software’s refund policy? . . . January 09, 2020, at 10:29 AM by ?:
I’m a student - How do I get a refund for my failed print job? . . . January 09, 2020, at 10:29 AM by ?:
How do I refund a failed print job? . . . January 09, 2020, at 10:29 AM by ?:
Reducing the number of licensed users . . . January 09, 2020, at 10:29 AM by ?:
Re-apply initial user settings via server command . . . January 09, 2020, at 10:29 AM by ?:
Rate limiting logins in PaperCut MF . . . January 09, 2020, at 10:29 AM by ?:
Run a PaperCut NG or MF Release Station from a Raspberry Pi . . . January 09, 2020, at 10:29 AM by ?:
Queue Redirection - An example in Linux . . . January 09, 2020, at 10:29 AM by ?:
Health monitoring using PRTG and PaperCut templates . . . January 09, 2020, at 10:29 AM by ?:
Providing free period or free exam printing . . . January 09, 2020, at 10:29 AM by ?:
Providing Error dump files to support . . . January 09, 2020, at 10:29 AM by ?:
Project Wollemi News And Activity . . . January 09, 2020, at 10:29 AM by ?:
API Certification (for selected APIs) . . . January 09, 2020, at 10:29 AM by ?:
Problem Starting the PaperCut Application Server on Windows . . . January 09, 2020, at 10:29 AM by ?:
Private Cloud - PaperCut and Printing . . . January 09, 2020, at 10:29 AM by ?:
Print Tracking . . . January 09, 2020, at 10:29 AM by ?:
Providing a Print-to-file as requested by support . . . January 09, 2020, at 10:29 AM by ?:
Print Scripting with Mobility Print . . . January 09, 2020, at 10:29 AM by ?:
Print Scripting with Job Ticketing . . . January 09, 2020, at 10:29 AM by ?:
Print Quotas . . . January 09, 2020, at 10:29 AM by ?:
PaperCut Print Management on UNIX and Enterprise Systems (tracking) . . . January 09, 2020, at 10:29 AM by ?:
Print Logging . . . January 09, 2020, at 10:29 AM by ?:
Comprehensive guide to end-to-end print security . . . January 09, 2020, at 10:29 AM by ?:
Printing a Print To File . . . January 09, 2020, at 10:29 AM by ?:
Printer Support for Hardware Checking using SNMP . . . January 09, 2020, at 10:29 AM by ?:
Print Archiving Overview . . . January 09, 2020, at 10:29 AM by ?:
Using PaperCut’s LPD Service to Archive All Print Jobs . . . January 09, 2020, at 10:29 AM by ?:
Block release of print jobs to printers in error with hardware check enabled . . . January 09, 2020, at 10:29 AM by ?:
PreventingDirectPrinting . . . January 09, 2020, at 10:29 AM by ?:
Presto iOS Printing [LEGACY] . . . January 09, 2020, at 10:29 AM by ?:
Testing a printer’s compatibility without the physical printer . . . January 09, 2020, at 10:29 AM by ?:
Why do I only get dots in my popup? . . . January 09, 2020, at 10:29 AM by ?:
PaperCut Post Upgrade Test Plan . . . January 09, 2020, at 10:29 AM by ?:
Port Monitors and PaperCut . . . January 09, 2020, at 10:29 AM by ?:
Considerations When Using Popup Authentication . . . January 09, 2020, at 10:29 AM by ?:
Running PaperCut on a peer-to-peer or home network . . . January 09, 2020, at 10:29 AM by ?:
Writing a PDL Transform � A practical walkthrough. . . . January 09, 2020, at 10:29 AM by ?:
Setting a custom watermark position on PCL5 documents . . . January 09, 2020, at 10:29 AM by ?:
PCL5 Watermarking . . . January 09, 2020, at 10:29 AM by ?:
PCICompliance . . . January 09, 2020, at 10:28 AM by ?:
Paypal Test Site . . . January 09, 2020, at 10:28 AM by ?:
What is the difference between PayPal Payflow Link and PayPal Standard? . . . January 09, 2020, at 10:28 AM by ?:
How to collect Payment Gateway logs . . . January 09, 2020, at 10:28 AM by ?:
PaymentGatewayDocumentation . . . January 09, 2020, at 10:28 AM by ?:
Questions about the Payment Gateway . . . January 09, 2020, at 10:28 AM by ?:
Obtaining Past Releases . . . January 09, 2020, at 10:28 AM by ?:
Partially clearing out the log data . . . January 09, 2020, at 10:28 AM by ?:
Paper Size Tolerance . . . January 09, 2020, at 10:28 AM by ?:
How to add the PaperCut system account to a Mac folder’s Sharing & Permissions List . . . January 09, 2020, at 10:28 AM by ?:
Does PaperCut work on a Virtual Machine (VM) or Virtual Server? . . . January 09, 2020, at 10:28 AM by ?:
How to install PaperCut NG on Univention Corporate Server . . . January 09, 2020, at 10:28 AM by ?:
PaperCut and Citrix . . . January 09, 2020, at 10:28 AM by ?:
PaperCut MF Solution Brief . . . January 09, 2020, at 10:28 AM by ?:
Fixing encoding problems/unintelligible characters appearing in PaperCut LPD job queue . . . January 09, 2020, at 10:28 AM by ?:
PaperCut LPD Service . . . January 09, 2020, at 10:28 AM by ?:
Trialling PaperCut Using a Subset of all Users . . . January 09, 2020, at 10:28 AM by ?:
Creating PaperCut Administrators . . . January 09, 2020, at 10:28 AM by ?:
Pagination in Shared Accounts List . . . January 09, 2020, at 10:28 AM by ?:
Page count, color, and other attribute detection problems . . . January 09, 2020, at 10:28 AM by ?:
Manually Overriding the Group List . . . January 09, 2020, at 10:28 AM by ?:
What are the implications of users belonging to multiple groups? . . . January 09, 2020, at 10:28 AM by ?:
Displaying a One Off Popup using Advanced Scripting . . . January 09, 2020, at 10:28 AM by ?:
Scanning to Email with Office 365 . . . January 09, 2020, at 10:28 AM by ?:
Upgrading your PaperCut License . . . January 09, 2020, at 10:28 AM by ?:
Obtaining Maintenance and Support . . . January 09, 2020, at 10:28 AM by ?:
Obtaining New License . . . January 09, 2020, at 10:28 AM by ?:
Papercut Client Details Link not working on Safari browser . . . January 09, 2020, at 10:28 AM by ?:
Normalizing usernames from printer usage . . . January 09, 2020, at 10:28 AM by ?:
Working with network printers . . . January 09, 2020, at 10:28 AM by ?:
Network Load Balancing . . . January 09, 2020, at 10:28 AM by ?:
Network Card Reader Technical Overview . . . January 09, 2020, at 10:28 AM by ?:
Multiple Site locations and the PaperCut Client . . . January 09, 2020, at 10:28 AM by ?:
Licensing across multiple sites/servers/workstations . . . January 09, 2020, at 10:28 AM by ?:
Documents with Multiple Paper Sizes . . . January 09, 2020, at 10:28 AM by ?:
Multiple domain security configuration . . . January 09, 2020, at 10:28 AM by ?:
Importing users from multiple domains . . . January 09, 2020, at 10:28 AM by ?:
Multiple Card/ID Numbers for a user . . . January 09, 2020, at 10:28 AM by ?:
MSI Silent Installation . . . January 09, 2020, at 10:28 AM by ?:
No print queues found after setting up PaperCut on a Microsoft cluster . . . January 09, 2020, at 10:28 AM by ?:
Adding the PaperCut Web Widgets in Moodle . . . January 09, 2020, at 10:28 AM by ?:
Mobility Print Deployment Options . . . January 09, 2020, at 10:28 AM by ?:
Mobility Print DNS Record Examples . . . January 09, 2020, at 10:28 AM by ?:
When you’re using Mobility Print, the print job owner name is SYSTEM . . . January 09, 2020, at 10:28 AM by ?:
Displaying older print logs . . . January 09, 2020, at 10:28 AM by ?:
MigratingNGToNewServer . . . January 09, 2020, at 10:28 AM by ?:
I’m migrating from GPAS. How do I import balances? . . . January 09, 2020, at 10:27 AM by ?:
Encryption Between Server And Embedded/On-Board Applications . . . January 09, 2020, at 10:27 AM by ?:
Merging two separate domains into one . . . January 09, 2020, at 10:27 AM by ?:
How do I merge Printers/Users/Databases in PaperCut? . . . January 09, 2020, at 10:27 AM by ?:
I receive an error “Malformed \uxxxx encoding” when using db-tools . . . January 09, 2020, at 10:27 AM by ?:
Making Printers Available to All Users . . . January 09, 2020, at 10:27 AM by ?:
Make your own skeleton CSS file . . . January 09, 2020, at 10:27 AM by ?:
Mainframe/OnePrint Printing Issues . . . January 09, 2020, at 10:27 AM by ?:
Capturing a Mac Spool File . . . January 09, 2020, at 10:27 AM by ?:
The “root wheel” Issue: Fixing a Broken Mac OS X Print Provider . . . January 09, 2020, at 10:27 AM by ?:
Hiding the PaperCut account from the login screen on Mac print servers . . . January 09, 2020, at 10:27 AM by ?:
Port Forwarding on a Mac . . . January 09, 2020, at 10:27 AM by ?:
Printing from macOS to shared Windows Server queues with LPD and SMB . . . January 09, 2020, at 10:27 AM by ?:
Mac Open Directory/LDAP Configuration . . . January 09, 2020, at 10:27 AM by ?:
Using the PaperCut Mac Client Login Hook With Other Login Scripts . . . January 09, 2020, at 10:27 AM by ?:
Using the Card Wizard on a Mac or Linux network . . . January 09, 2020, at 10:27 AM by ?:
Starting the Client on Mac OS with Launchd . . . January 09, 2020, at 10:27 AM by ?:
Configuring Mac OS/X client JVM start up parameters . . . January 09, 2020, at 10:27 AM by ?:
PaperCut Client Deployment using Mac Packaging & Deployment Tools . . . January 09, 2020, at 10:27 AM by ?:
I’ve lost my license. How do I get a copy? . . . January 09, 2020, at 10:27 AM by ?:
Losing Held Jobs on a Linux CUPS Server . . . January 09, 2020, at 10:27 AM by ?:
How to log print jobs in the Windows Event Viewer . . . January 09, 2020, at 10:27 AM by ?:
Logon Script: con2prt . . . January 09, 2020, at 10:27 AM by ?:
Configure Alternate Username Login . . . January 09, 2020, at 10:27 AM by ?:
Logging into the User Web Tools as an Admin doesn’t always work . . . January 09, 2020, at 10:27 AM by ?:
SQL Server log files (LDF files) are growing large. How can I shrink them? . . . January 09, 2020, at 10:27 AM by ?:
How can I find a user by their card number and erase it? . . . January 09, 2020, at 10:27 AM by ?:
Localhost showing in Printer list . . . January 09, 2020, at 10:27 AM by ?:
Load Testing a PaperCut Setup . . . January 09, 2020, at 10:27 AM by ?:
Linux Release Station Scaling . . . January 09, 2020, at 10:27 AM by ?:
PaperCut on Linux errors with “Java heap space” . . . January 09, 2020, at 10:27 AM by ?:
Linux Installer Error . . . January 09, 2020, at 10:27 AM by ?:
Running the PaperCut User Client on Linux results in a Assistive Technology not found error . . . January 09, 2020, at 10:27 AM by ?:
Placing a daily limit on the number of pages printed . . . January 09, 2020, at 10:27 AM by ?:
Lexmark Print Queues occasionally get stuck . . . January 09, 2020, at 10:27 AM by ?:
Lexmark Embedded: clicking “log out” results in a “function disabled” message . . . January 09, 2020, at 10:27 AM by ?:
How to Enable Debug in Lexmark Devices . . . January 09, 2020, at 10:27 AM by ?:
Lexmark Embedded Clock/Stopwatch Freeze . . . January 09, 2020, at 10:27 AM by ?:
Legacy Ciphers in PaperCut . . . January 09, 2020, at 10:27 AM by ?:
Does PaperCut have least-cost routing? . . . January 09, 2020, at 10:27 AM by ?:
Troubleshooting slow LDAP synchronization and lookups . . . January 09, 2020, at 10:27 AM by ?:
How to dump LDAP Schema . . . January 09, 2020, at 10:27 AM by ?:
LDAP: cannot find groups (users are imported successfully) . . . January 09, 2020, at 10:27 AM by ?:
Can I make the messages that the client displays larger? . . . January 09, 2020, at 10:27 AM by ?:
How to Enable Debug in Kyocera Devices . . . January 09, 2020, at 10:27 AM by ?:
Embedding PaperCut on Konica Minolta Production Devices with Fiery Front-Ends . . . January 09, 2020, at 10:27 AM by ?:
Konica Minolta device logs prints as copies . . . January 09, 2020, at 10:27 AM by ?:
Konica Minolta embedded application shows “Connecting to server” . . . January 09, 2020, at 10:27 AM by ?:
Known Issues with Xerox (PaperCut MF) . . . January 09, 2020, at 10:27 AM by ?:
Known Issues with older releases of PaperCut NG and PaperCut MF (version 16 and earlier) . . . January 09, 2020, at 10:27 AM by ?:
Known Issues with Toshiba Embedded (PaperCut MF) . . . January 09, 2020, at 10:27 AM by ?:
Known Issues with Samsung Embedded (PaperCut MF) . . . January 09, 2020, at 10:27 AM by ?:
Known Issues with PaperCut on Novell OES Linux iPrint . . . January 09, 2020, at 10:27 AM by ?:
Known Issues with Lexmark Embedded Application (PaperCut MF) . . . January 09, 2020, at 10:26 AM by ?:
Known Issues with HP (PaperCut MF) . . . January 09, 2020, at 10:26 AM by ?:
Known Issues with Google Cloud Print Integration . . . January 09, 2020, at 10:26 AM by ?:
Device Scripting: Known Issues and Limitations . . . January 09, 2020, at 10:26 AM by ?:
Known Issues with Dell MFP Embedded (PaperCut MF) . . . January 09, 2020, at 10:26 AM by ?:
Known Issues with Canon Embedded (PaperCut MF) . . . January 09, 2020, at 10:26 AM by ?:
Known Issues with Brother Embedded (PaperCut MF) . . . January 09, 2020, at 10:26 AM by ?:
Windows Printing: Keep Printed Documents . . . January 09, 2020, at 10:26 AM by ?:
Job Ticketing Known Issues . . . January 09, 2020, at 10:26 AM by ?:
Which Version of Java Do I Need Installed? . . . January 09, 2020, at 10:26 AM by ?:
When the iPrint client throws canceled job notifications for successful print jobs . . . January 09, 2020, at 10:26 AM by ?:
iPad Printing and Proxy Servers . . . January 09, 2020, at 10:26 AM by ?:
iOS Print Options (Black and White / Double Sided) . . . January 09, 2020, at 10:26 AM by ?:
iOS Print Options (Bonjour TTL Settings) . . . January 09, 2020, at 10:26 AM by ?:
iOS 9+ Printing with IPv4 and IPv6 mixed networks . . . January 09, 2020, at 10:26 AM by ?:
Are you seeing issues with IE’s Compatibility Mode? . . . January 09, 2020, at 10:26 AM by ?:
How/where are the “internal user” passwords stored? . . . January 09, 2020, at 10:26 AM by ?:
I have seen that PaperCut supports internal users. What about internal Groups? . . . January 09, 2020, at 10:26 AM by ?:
Integrating with 3rd Party Billing Systems . . . January 09, 2020, at 10:26 AM by ?:
Installing PaperCut on Windows Server Core . . . January 09, 2020, at 10:26 AM by ?:
Installing / Applying the supplied license file . . . January 09, 2020, at 10:26 AM by ?:
Installing an IPPS printer in Windows . . . January 09, 2020, at 10:26 AM by ?:
Installing and configuring SquidNT . . . January 09, 2020, at 10:26 AM by ?:
Differences in PaperCut MF/NG installations . . . January 09, 2020, at 10:26 AM by ?:
Setting up Mobility DNS records for Infoblox DDI . . . January 09, 2020, at 10:26 AM by ?:
Increase OCR Job Processing Timeout Limit . . . January 09, 2020, at 10:26 AM by ?:
Increasing the Memory Available to PaperCut NG and PaperCut MF . . . January 09, 2020, at 10:26 AM by ?:
Improve slow network printing with data compression . . . January 09, 2020, at 10:26 AM by ?:
Importing scanned documents into 3rd party systems . . . January 09, 2020, at 10:26 AM by ?:
Importing SSL Certificates in Linux . . . January 09, 2020, at 10:26 AM by ?:
Importing/Exporting Card Numbers / Identity Numbers . . . January 09, 2020, at 10:26 AM by ?:
Importing a subset of domain users . . . January 09, 2020, at 10:26 AM by ?:
Important Log Files to Check . . . January 09, 2020, at 10:26 AM by ?:
Implementing PaperCut in a school environment . . . January 09, 2020, at 10:26 AM by ?:
Ignoring disabled Active Directory users . . . January 09, 2020, at 10:26 AM by ?:
Ignoring or deleting printers . . . January 09, 2020, at 10:26 AM by ?:
How to ignore a user in PaperCut . . . January 09, 2020, at 10:26 AM by ?:
Embedding PaperCut Web Pages in your site . . . January 09, 2020, at 10:26 AM by ?:
Pushing users into PaperCut (IDM Integration) . . . January 09, 2020, at 10:26 AM by ?:
HP JetDirect Socket - setting up print management . . . January 09, 2020, at 10:26 AM by ?:
How To View Shared Account Access . . . January 09, 2020, at 10:26 AM by ?:
HowToTroubleshootEscrowIssuesOnDevices . . . January 09, 2020, at 10:26 AM by ?:
How to Secure your Web Print Sandbox server . . . January 09, 2020, at 10:26 AM by ?:
How to run Print Release Station on a Mac . . . January 09, 2020, at 10:26 AM by ?:
HowToRemotelyCaptureEmbeddedLogs . . . January 09, 2020, at 10:25 AM by ?:
HowToObainLogsFromHpFutureSmart . . . January 09, 2020, at 10:25 AM by ?:
How to Migrate from Presto to Mobility Print . . . January 09, 2020, at 10:25 AM by ?:
Migrate from PaperCut iOS Print to PaperCut Mobility Print . . . January 09, 2020, at 10:25 AM by ?:
How To Filter The Windows Event Log By IP Address . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the Web Print Server . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the User Client . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the Release Station . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the Print Provider . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the PaperCut LPD Service . . . January 09, 2020, at 10:25 AM by ?:
How To Enable Debug Logging In The PaperCut Port Monitor . . . January 09, 2020, at 10:25 AM by ?:
How to enable debug in Ricoh Devices . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the Application Server . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in HP FutureSmart Devices . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in CUPS . . . January 09, 2020, at 10:25 AM by ?:
How to Collect Windows Installer Logs . . . January 09, 2020, at 10:25 AM by ?:
How to collect Job Ticketing Logs . . . January 09, 2020, at 10:25 AM by ?:
How To Be Supported . . . January 09, 2020, at 10:25 AM by ?:
How to Automate Google Cloud Print Printer Sharing . . . January 09, 2020, at 10:25 AM by ?:
How do I show Shared Account Balances in the User Client . . . January 09, 2020, at 10:25 AM by ?:
How do I redeem my top-up card? . . . January 09, 2020, at 10:25 AM by ?:
How Do I Migrate from Bear Solutions to PaperCut . . . January 09, 2020, at 10:25 AM by ?:
How do I Log in? . . . January 09, 2020, at 10:25 AM by ?:
How does PaperCut Work? A behind the scenes look! . . . January 09, 2020, at 10:25 AM by ?:
PaperCut and Host-only drivers . . . January 09, 2020, at 10:25 AM by ?:
Hostname Resolution Issues . . . January 09, 2020, at 10:25 AM by ?:
HITRUST . . . January 09, 2020, at 10:25 AM by ?:
High Availability . . . January 09, 2020, at 10:25 AM by ?:
Hiding the Balance Window of the User Client Tool . . . January 09, 2020, at 10:25 AM by ?:
Hide Document Names on Windows Printers . . . January 09, 2020, at 10:25 AM by ?:
Summary of options for Guest user management . . . January 09, 2020, at 10:25 AM by ?:
Group based restriction on printing . . . January 09, 2020, at 10:25 AM by ?:
Applying user filters based on group membership . . . January 09, 2020, at 10:25 AM by ?:
Grayscale Conversion Limitations . . . January 09, 2020, at 10:25 AM by ?:
Google Cloud Print, PaperCut and your data . . . January 09, 2020, at 10:25 AM by ?:
Google Cloud Print and PaperCut . . . January 09, 2020, at 10:25 AM by ?:
PaperCut Global Driver Installation . . . January 09, 2020, at 10:25 AM by ?:
Printing to PaperCut Global Driver from Adobe Reader . . . January 09, 2020, at 10:25 AM by ?:
Getting Started Guides for IT and network managers . . . January 09, 2020, at 10:25 AM by ?:
General Data Protection Regulation (GDPR) . . . January 09, 2020, at 10:25 AM by ?:
Chromebook Kiosk Mode . . . January 09, 2020, at 10:25 AM by ?:
Translating PaperCut into languages other than English . . . January 09, 2020, at 10:25 AM by ?:
Forcing use of HTTPS/SSL only . . . January 09, 2020, at 10:25 AM by ?:
Five Things You Did Not Know Release Stations Could Do . . . January 09, 2020, at 10:25 AM by ?:
Firewall Ports used by NG & MF . . . January 09, 2020, at 10:25 AM by ?:
Finding your largest print users . . . January 09, 2020, at 10:25 AM by ?:
Setup Find-Me Printing on Multiple Operating Systems . . . January 09, 2020, at 10:24 AM by ?:
Find Me Printing “Error 32” . . . January 09, 2020, at 10:24 AM by ?:
Restrict printing to Toshiba copiers . . . January 09, 2020, at 10:24 AM by ?:
Elatec Fast Release TCConfig Tool Not Saving Settings . . . January 09, 2020, at 10:24 AM by ?:
Fast Release Card Reader Terminal Network Protocol . . . January 09, 2020, at 10:24 AM by ?:
External Device Test Cases . . . January 09, 2020, at 10:24 AM by ?:
PaperCut trial period extensions . . . January 09, 2020, at 10:24 AM by ?:
Export Shared Account PIN Codes . . . January 09, 2020, at 10:24 AM by ?:
Exporting and importing Job Ticketing data . . . January 09, 2020, at 10:24 AM by ?:
Explanation of printing only after last page has spooled . . . January 09, 2020, at 10:24 AM by ?:
Excel Printing Issues . . . January 09, 2020, at 10:24 AM by ?:
Example SQL Queries (when running on an external database) . . . January 09, 2020, at 10:24 AM by ?:
Users cannot log in to PaperCut web interface . . . January 09, 2020, at 10:24 AM by ?:
End-of-life for 32-bit Operating Systems . . . January 09, 2020, at 10:24 AM by ?:
Enabling or Disabling ALL Printers at once with Mac OS or Linux . . . January 09, 2020, at 10:24 AM by ?:
Embedded Platform Timeout Settings . . . January 09, 2020, at 10:24 AM by ?:
Email reports to departments head/manager . . . January 09, 2020, at 10:24 AM by ?:
SMTP Notification Problems . . . January 09, 2020, at 10:24 AM by ?:
[Legacy] - EFI PrintMe Mobile . . . January 09, 2020, at 10:24 AM by ?:
Correcting Historical Displays of Page Count Errors . . . January 09, 2020, at 10:24 AM by ?:
Duplicate Printers . . . January 09, 2020, at 10:24 AM by ?:
Downgrading PaperCut (to an older version) . . . January 09, 2020, at 10:24 AM by ?:
Do I need a User License Exception? . . . January 09, 2020, at 10:24 AM by ?:
Do I need a dedicated print server? . . . January 09, 2020, at 10:24 AM by ?:
DNS_ERROR_DP_DOES_NOT_EXIST . . . January 09, 2020, at 10:24 AM by ?:
‘ditto: can’t get real path for source’ Error . . . January 09, 2020, at 10:24 AM by ?:
Disabling Windows Print Notifications . . . January 09, 2020, at 10:24 AM by ?:
What kind of load will PaperCut put on my directory server? . . . January 09, 2020, at 10:24 AM by ?:
Different Costing for Staff . . . January 09, 2020, at 10:24 AM by ?:
What is the difference between user and shared accounts ? . . . January 09, 2020, at 10:24 AM by ?:
What is the difference between PaperCut NG and PaperCut MF . . . January 09, 2020, at 10:24 AM by ?:
Troubleshooting when the Toner Status is missing or incorrect . . . January 09, 2020, at 10:24 AM by ?:
Diagnosing issues with Novell iPrint . . . January 09, 2020, at 10:24 AM by ?:
Device Offline mode . . . January 09, 2020, at 10:24 AM by ?:
Device Count Exceeded . . . January 09, 2020, at 10:24 AM by ?:
Delegated Print Release Configuration . . . January 09, 2020, at 10:24 AM by ?:
How to deploy PaperCut Application Server with SAML single sign-on . . . January 09, 2020, at 10:24 AM by ?:
Deleting Users from PaperCut NG or PaperCut MF . . . January 09, 2020, at 10:23 AM by ?:
DebugLogsFromRicohEmbedded . . . January 09, 2020, at 10:23 AM by ?:
How to Enable Debug in HP Chai Devices . . . January 09, 2020, at 10:23 AM by ?:
Obtaining debug logs from Canon Multi-Function Devices . . . January 09, 2020, at 10:23 AM by ?:
Debug output from the Active Directory provider . . . January 09, 2020, at 10:23 AM by ?:
Troubleshooting issues with Hardware Page Count . . . January 09, 2020, at 10:23 AM by ?:
How to Deal with Auto-Rotate on Plotters and Wide-Format printers . . . January 09, 2020, at 10:23 AM by ?:
Errors when running db-tools . . . January 09, 2020, at 10:23 AM by ?:
Database Schema Diagrams . . . January 09, 2020, at 10:23 AM by ?:
Database Connection Counts (Advanced Topic) . . . January 09, 2020, at 10:23 AM by ?:
Scripts to fetch information from PaperCut . . . January 09, 2020, at 10:23 AM by ?:
Producing custom reports with PaperCut . . . January 09, 2020, at 10:23 AM by ?:
Custom Reporting by Example: A Crystal Reports How-To . . . January 09, 2020, at 10:23 AM by ?:
Customizing Messages in the Client Tool . . . January 09, 2020, at 10:23 AM by ?:
Currency Symbol for User Client Not Displaying Correctly . . . January 09, 2020, at 10:23 AM by ?:
Why currency / unit based print accounting is better than counting pages . . . January 09, 2020, at 10:23 AM by ?:
CUPS Host Error . . . January 09, 2020, at 10:23 AM by ?:
CUPS Filter Versus Backend for Hold/Release Queues . . . January 09, 2020, at 10:23 AM by ?:
CUPS raises an error on Linux (queue stops) after enabling PaperCut on the queue . . . January 09, 2020, at 10:23 AM by ?:
Printer Error Notifications Support . . . January 09, 2020, at 10:23 AM by ?:
Error: cups-api-helper is not optimised for your Mac . . . January 09, 2020, at 10:23 AM by ?:
Opening CSV Reports With Non-English Text in MS Excel . . . January 09, 2020, at 10:23 AM by ?:
Is Cross-Server Redirection Possible Without Local Administrator Rights? . . . January 09, 2020, at 10:23 AM by ?:
Creating a Test Environment . . . January 09, 2020, at 10:23 AM by ?:
cPad Copier Terminal FAQ . . . January 09, 2020, at 10:23 AM by ?:
Corporate Billing Scenario . . . January 09, 2020, at 10:23 AM by ?:
Copying Printer Config from one Apple Mac To Another . . . January 09, 2020, at 10:23 AM by ?:
Controlling printer access based on time . . . January 09, 2020, at 10:23 AM by ?:
Configuring Paper Sizes with Integrated Scanning . . . January 09, 2020, at 10:23 AM by ?:
Configuring LDAP Over SSL (LDAPS) . . . January 09, 2020, at 10:23 AM by ?:
Configuration error - no compatible queues for redirection . . . January 09, 2020, at 10:23 AM by ?:
Conditional Watermarking of Print Jobs . . . January 09, 2020, at 10:23 AM by ?:
Does PaperCut offer competitive cross-grade discounts? . . . January 09, 2020, at 10:23 AM by ?:
Comparing Mobility Print and Google Cloud Print (GCP) . . . January 09, 2020, at 10:23 AM by ?:
RM CC3 and CC4 Considerations . . . January 09, 2020, at 10:23 AM by ?:
Common Scalability Questions . . . January 09, 2020, at 10:23 AM by ?:
Common Questions about Find Me Printing . . . January 09, 2020, at 10:23 AM by ?:
Common issues with Novell OES iPrint . . . January 09, 2020, at 10:23 AM by ?:
[Legacy] Common iOS Printing Questions . . . January 09, 2020, at 10:23 AM by ?:
Combining Script Recipes . . . January 09, 2020, at 10:23 AM by ?:
Common Clustering Questions . . . January 09, 2020, at 10:23 AM by ?:
Why Is My User Client Running Slowly? . . . January 09, 2020, at 10:23 AM by ?:
How do I install the PaperCut client software? . . . January 09, 2020, at 10:23 AM by ?:
High memory usage in the client software . . . January 09, 2020, at 10:23 AM by ?:
High CPU usage in the client software . . . January 09, 2020, at 10:23 AM by ?:
Clearing Stopped Mac Print Queues (automatically, using scripts) . . . January 09, 2020, at 10:23 AM by ?:
Charging different users different amounts . . . January 09, 2020, at 10:23 AM by ?:
Charging different amounts according to different Paper Types . . . January 09, 2020, at 10:23 AM by ?:
Charging more for Mylar film plots . . . January 09, 2020, at 10:23 AM by ?:
How do I charge fractions of a cent for printing? . . . January 09, 2020, at 10:23 AM by ?:
Changing the job timeout in hold/release queues . . . January 09, 2020, at 10:23 AM by ?:
Changing Application Server Log Rotation . . . January 09, 2020, at 10:23 AM by ?:
Changes to Java Licensing . . . January 09, 2020, at 10:22 AM by ?:
How do I change the PaperCut currency symbol/sign? . . . January 09, 2020, at 10:22 AM by ?:
Certified Integration Technology . . . January 09, 2020, at 10:22 AM by ?:
Browser Certificate Warnings and Errors . . . January 09, 2020, at 10:22 AM by ?:
Card-less Authentication for PaperCut MF . . . January 09, 2020, at 10:22 AM by ?:
Capturing a Novell Spool file . . . January 09, 2020, at 10:22 AM by ?:
Capturing a Linux Spool File . . . January 09, 2020, at 10:22 AM by ?:
How do I find out if my Canon MEAP device is compatible with PaperCut Gen3+? . . . January 09, 2020, at 10:22 AM by ?:
Calling server-command from a remote system . . . January 09, 2020, at 10:22 AM by ?:
Branch Office Direct Printing Considerations . . . January 09, 2020, at 10:22 AM by ?:
Branch Office Direct Printing . . . January 09, 2020, at 10:22 AM by ?:
Support for Nationwide Retail Systems (NRS) Biometric Hardware . . . January 09, 2020, at 10:22 AM by ?:
Support for Live Register Biometric Hardware . . . January 09, 2020, at 10:22 AM by ?:
Support for BioStore Biometric Hardware . . . January 09, 2020, at 10:22 AM by ?:
A better BIND Mobility record setup, a better you . . . January 09, 2020, at 10:22 AM by ?:
Best Practice when Migrating Domains . . . January 09, 2020, at 10:22 AM by ?:
Batch Printing and the Popup and Hold/Release print queues . . . January 09, 2020, at 10:22 AM by ?:
Automated Application Server Removal . . . January 09, 2020, at 10:22 AM by ?:
Does PaperCut support printer redirection based on rules? . . . January 09, 2020, at 10:22 AM by ?:
Automated PaperCut Server Deployment . . . January 09, 2020, at 10:22 AM by ?:
Attempted to be Unpaused . . . January 09, 2020, at 10:22 AM by ?:
Using PaperCut with ArchiCAD on the Mac . . . January 09, 2020, at 10:22 AM by ?:
Browser Cannot Connect to Administrator Web Interface . . . January 09, 2020, at 10:22 AM by ?:
Advanced Health Monitoring using PRTG . . . January 09, 2020, at 10:22 AM by ?:
What is the Advanced Client? . . . January 09, 2020, at 10:22 AM by ?:
Adopt a Feature Program . . . January 09, 2020, at 10:22 AM by ?:
Adjusting the values used in the environmental impact calculations . . . January 09, 2020, at 10:22 AM by ?:
Plan your PaperCut Server Migration . . . January 06, 2020, at 06:07 PM by Aaron Pouliot: redirecting article to new URL that is not NG-specific
How to add Server Hostname in Print Provider . . . January 02, 2020, at 02:50 AM by ?:
Insert-your-kb-name-here ? . . . December 30, 2019, at 09:55 PM by Aaron Pouliot:
A guide to easy and secure Cerner printing with PaperCut ? . . . December 30, 2019, at 08:03 PM by Carrie Centlivre:
CustomReporting . . . December 30, 2019, at 05:17 AM by jamesv: formatting header
DeviceCountExceeded . . . December 30, 2019, at 04:09 AM by timg: Keyword update
Manage User Access to the Device Copy Function . . . December 27, 2019, at 11:32 PM by David O’Hara:
Using a Device Script to Block Copying . . . December 27, 2019, at 04:02 PM by David O’Hara:
HowToMonitorPaperCutSystemHealth . . . December 18, 2019, at 05:23 PM by timg:
CommonAirPrintQuestions . . . December 18, 2019, at 05:15 PM by timg:
Template . . . December 18, 2019, at 01:33 PM by David O’Hara:
Template Article . . . December 17, 2019, at 09:20 AM by David O’Hara:
Known Issues when upgrading macOS . . . December 08, 2019, at 09:31 PM by timg: Redirecting
UpgradingNG . . . December 08, 2019, at 08:39 PM by timg:
SmallBusinessQuickStartGuidePaperCutNG . . . December 08, 2019, at 08:33 PM by timg:
Question Index . . . December 08, 2019, at 08:29 PM by timg:
ImplementationPlan . . . December 08, 2019, at 05:29 PM by timg:
BetaTestingProgram . . . December 08, 2019, at 04:48 PM by timg:
AuthorizedSolutionCenter . . . December 08, 2019, at 04:44 PM by timg:
MyNewArticle . . . November 22, 2019, at 03:51 PM by Aaron Pouliot:
Troubleshooting jobs attributed to the wrong user, or the wrong user’s jobs are released . . . November 22, 2019, at 10:22 AM by Aaron Pouliot:
Troubleshooting Missing or Disappearing Print Jobs . . . November 22, 2019, at 10:18 AM by Aaron Pouliot:
Revoking access from PaperCut to my Cloud Storage . . . November 20, 2019, at 12:03 PM by Aaron Pouliot: Created new KB
Template Article . . . November 20, 2019, at 11:56 AM by Aaron Pouliot: Created new page
Template Article . . . November 18, 2019, at 02:35 PM by ?:
Migrating PaperCut to a New Server . . . November 13, 2019, at 05:53 PM by Aaron Pouliot: Added note mentioning migrating print queues to new server
Known Issues when upgrading macOS . . . November 12, 2019, at 05:27 PM by Dug: Added the word Mac and emboldened �not on every workstation� to the section on paused queues
Setting up Mobility DNS records for Infoblox DDI . . . October 30, 2019, at 06:03 PM by employee 82 ?: created an article that documents setting up Mobility DNS records for the Infoblox DDI
Printing from macOSto shared Windows Server queues with LPD and SMB . . . October 25, 2019, at 06:08 PM by employee 82 ?: I brought a better macOS LPD and SMB printing kB into existence.
Synchronizing Users and Groups with Azure AD . . . September 24, 2019, at 01:18 AM by timg:
Other Miscellaneous Articles . . . September 23, 2019, at 01:36 AM by timg: Link updates
Using PaperCut in Print Server Free Environments . . . September 18, 2019, at 11:04 PM by Mel Zouzoulas: No longer need, it's a KB that doesn't provide any useful information
Choosing the right edition/version . . . September 09, 2019, at 06:02 PM by timg:
Easter Eggs . . . September 08, 2019, at 11:20 PM by timg:
Is Print-Limit Pro the same as PaperCut? . . . September 08, 2019, at 11:20 PM by timg:
Running a Secondary Internet Provider on 64-bit Linux ? . . . September 08, 2019, at 11:19 PM by timg:
Mac Server Admin CUPS issue with large no. of print queues . . . September 08, 2019, at 11:14 PM by timg:
[Legacy] Managing Printers with OS 10.7 ? . . . September 08, 2019, at 11:14 PM by timg:
PaperCut on MS Windows Server 2000 ? . . . September 08, 2019, at 11:13 PM by timg:
CyberSource Secure Acceptance Migration . . . September 08, 2019, at 11:13 PM by timg:
PaperCut MF 13.3 Build 23456 ? . . . September 08, 2019, at 11:12 PM by timg:
User Web Interface . . . September 08, 2019, at 11:11 PM by timg:
[Legacy] Hotfix to support PaperCut on iOS 6 (iOS Printing & AirPrint)? . . . September 08, 2019, at 11:10 PM by timg:
Server Based Printing in Windows RT . . . September 08, 2019, at 11:10 PM by timg:
Toshiba Firmware Version T212HD0W2151 ? . . . September 08, 2019, at 11:08 PM by timg:
Limiting the list of interface languages/translations . . . September 08, 2019, at 11:02 PM by timg:
CPad Release History . . . September 08, 2019, at 10:52 PM by timg:
Reducing the bandwidth consumed by the User Client Tool . . . September 08, 2019, at 10:52 PM by timg:
FingerPrint iOS Printing [LEGACY] . . . September 08, 2019, at 10:44 PM by timg:
User Client Issues in Mac OS X Update (June 2013)? . . . September 08, 2019, at 10:38 PM by timg:
macOS 10.12 (Sierra) Known Issues . . . September 08, 2019, at 10:09 PM by timg:
Mac OS 10.11 (El Capitan) Known Issues . . . September 08, 2019, at 10:08 PM by timg:
Mac OS 10.10 (Yosemite) Known Issues . . . September 08, 2019, at 10:08 PM by timg:
Mac OS 10.9 (Mavericks) Known Issues [Legacy] . . . September 08, 2019, at 10:08 PM by timg:
Known Printing Issues when upgrading macOS . . . September 08, 2019, at 10:03 PM by timg: Merging macOS Known Issue pages
Template Article . . . September 04, 2019, at 12:29 PM by employee 82 ?: article create
Template Article . . . August 28, 2019, at 12:23 PM by employee 82 ?: I brought a better BIND setup article into existence.
Resellers� Guide to Using PaperCut Marketing Content . . . August 25, 2019, at 05:22 PM by timg:
Not For Resale License (NFR) . . . August 25, 2019, at 05:21 PM by timg:
Ignoring/deleting/excluding printers . . . August 23, 2019, at 12:11 AM by timg: redirecting
Reseller Billing Details . . . August 22, 2019, at 10:28 PM by timg:
Reseller Welcome - Introduction to PaperCut . . . August 22, 2019, at 10:27 PM by timg:
Leveraging Your Authorized Solution Center . . . August 22, 2019, at 10:27 PM by timg:
I am a reseller and would like a license for our showroom . . . August 22, 2019, at 10:27 PM by timg:
Download Links for Resellers . . . August 22, 2019, at 10:27 PM by timg:
What you get when purchasing PaperCut . . . August 22, 2019, at 10:26 PM by timg:
Currencies we accept . . . August 22, 2019, at 10:26 PM by timg:
Producing custom reports with PaperCut . . . August 22, 2019, at 12:16 AM by Tim Bentley: Replaced with new guide for JasperSoft custom reports
What to know when enabling SNMP or updating Community Strings . . . August 06, 2019, at 05:23 AM by Chris King:
What to know when enabling SNMP or updating SNMP Community Strings . . . August 06, 2019, at 05:22 AM by Chris King: Title
What to know when updating SNMP Version 1 or 2c Community Strings . . . August 06, 2019, at 05:20 AM by Chris King: Added comment regarding multiple SNMP Communities, and tidied-up the wording in places
Template Article . . . July 30, 2019, at 08:58 PM by peterf: First cut for 19.1 CA
Losing Held Jobs on a CUPS Server . . . July 24, 2019, at 06:59 AM by Chris King: keywords
Losing Held Jobs on a CUPS Server: . . . July 24, 2019, at 05:42 AM by Chris King: Created the article
Payment Gateway: Documentation . . . July 22, 2019, at 08:56 PM by timg:
Obtaining debug logs from Ricoh Embedded devices . . . July 22, 2019, at 06:53 AM by Jack Lawless: Redirect to: https://www.papercut.com/kb/Main/HowtoEnableDebuginRicohDevices
How to Remotely Capture Embedded Logs . . . July 22, 2019, at 06:53 AM by Jack Lawless: Redirect to: https://www.papercut.com/kb/Main/HowtoEnableDebuginRicohDevices
How to Remotely Capture Embedded Logs . . . July 22, 2019, at 06:51 AM by Jack Lawless: Changed URL, moved from https://www.papercut.com/kb/Main/HowToRemotelyCaptureEmbeddedLogs
How to Enable Debug in HP FutureSmart Devices . . . July 22, 2019, at 06:39 AM by Jack Lawless: Redirect to new page: https://www.papercut.com/kb/Main/HowtoEnableDebuginHPFutureSmartDevices
Language Selection at the Device . . . July 21, 2019, at 11:57 PM by Mel Zouzoulas: Added the languages
Mac OS 10.10 (Yosemite) Known Issues . . . July 21, 2019, at 11:24 PM by Mel Zouzoulas: EOL message
Using multiple internet proxy servers . . . July 16, 2019, at 07:05 PM by timg:
Troubleshooting proxy server configuration . . . July 16, 2019, at 07:05 PM by timg:
How to use Jamf Pro to deploy printers on managed macOS devices . . . July 15, 2019, at 04:26 PM by ?:
How to use Jamf Pro to deploy printers on Managed iOS Devices . . . July 15, 2019, at 06:05 AM by ?:
Use Jamf Pro to Deploy Printers on Managed iOS Devices . . . July 15, 2019, at 01:20 AM by JasonC: Updated category's
Use Jamf Pro to deploy printers on managed macOS devices . . . July 15, 2019, at 01:19 AM by JasonC: Minor formatting, category's.
UseJamfProToDeployPrintersOnManagediOSDevices . . . July 14, 2019, at 09:40 PM by ?:
Template Article . . . July 14, 2019, at 09:27 PM by ?:
Changing the Server Name or IP Address . . . July 10, 2019, at 07:41 PM by Jake: Added Site Servers to dot points
Stopping and Starting PaperCut Services . . . July 08, 2019, at 12:25 PM by B: Added iOS Print service
Configuring PaperCut Sizes with Integrated Scanning . . . July 07, 2019, at 06:46 PM by ?:
PaperCut and Lawbase . . . June 26, 2019, at 10:08 PM by timg:
Upgrading from PaperCut Quota to PaperCut NG . . . June 26, 2019, at 09:05 PM by timg:
I’m running PaperCut Quota. Why should I upgrade to PaperCut NG? . . . June 26, 2019, at 09:04 PM by timg:
Thunderbird Digitally Signed Attachments . . . June 20, 2019, at 09:07 PM by timg:
[Legacy] Error: Text property is read only . . . June 20, 2019, at 09:07 PM by timg:
[Legacy] Shut Down The Web Tools Interface . . . June 20, 2019, at 09:06 PM by timg:
PaperCut . . . June 20, 2019, at 09:06 PM by timg:
UserClientIssuesSinceMacOSXJavaUpdate . . . June 20, 2019, at 09:05 PM by timg:
PaperCut mailing list archives . . . June 20, 2019, at 09:05 PM by timg:
WikiSandbox . . . June 20, 2019, at 09:04 PM by timg:
Obtaining debug logs from Dell Embedded devices . . . June 20, 2019, at 09:03 PM by timg:
SideBar . . . June 20, 2019, at 09:03 PM by timg:
Template Article . . . May 30, 2019, at 07:43 PM by Priyanka:
Why don’t I see print archives? . . . May 30, 2019, at 04:44 PM by Aaron Pouliot: typo fix
PaperCut Cloud Services - Release History . . . May 26, 2019, at 11:42 PM by ?:
Public Access on Konica Minolta devices disappears . . . May 22, 2019, at 11:43 PM by Mel Zouzoulas: No longer needed, it's in the KM iOption embedded manual
Diagnosing printer toner and other SNMP problems . . . May 15, 2019, at 08:08 PM by Tim Shimmin:
Template Article . . . May 09, 2019, at 09:24 PM by ?:
Index . . . May 07, 2019, at 07:10 PM by timg:
Troubleshooting how to Restrict Printer Access per Subnet . . . May 02, 2019, at 10:00 AM by Aaron Pouliot:
Mobility Print Jobs Disappearing . . . May 02, 2019, at 09:44 AM by Aaron Pouliot: Added note mentioning new article in Help Center.
Multiple Mobility Print Servers with Windows DNS . . . May 02, 2019, at 09:41 AM by Aaron Pouliot: Added note mentioning new article in Help Center.
Troubleshooting Printer Discovery with Mobility Print . . . May 02, 2019, at 09:40 AM by Aaron Pouliot: Added note mentioning new article in Help Center.
Mobility Print Architecture . . . May 02, 2019, at 09:37 AM by Aaron Pouliot: Added note mentioning new article in Help Center.
Troubleshooting Fiery Issues . . . April 22, 2019, at 03:36 PM by Aaron Pouliot: Added note to delete or rename the fiery.log file found in the PaperCut Fiery Tool folder.
High Memory usage in the client software . . . March 27, 2019, at 01:05 AM by timg: Created article
Windows error ‘Windows cannot access \server\PCClient’ when launching the client shared folder . . . March 26, 2019, at 10:57 PM by timg: Created article
[Legacy] Customizing the User Client Tool . . . March 26, 2019, at 10:26 PM by timg:
I’m a student - how do I get a refund for my failed print job? . . . March 19, 2019, at 07:01 PM by Dug Holmes: Added category and keywords
Page Not Found . . . March 15, 2019, at 10:06 AM by Aaron Pouliot: deleted page while testing
I’m hiding the task/system tray. How can I stop the client from minimizing? . . . March 12, 2019, at 05:00 AM by Chris King: Cleaned up the wording and spelling - checked references are still valid
[Legacy] ChargeBack Database Adjustments . . . March 05, 2019, at 07:58 PM by timg:
Debugging Problems with SNMP Hardware Checking . . . March 05, 2019, at 07:41 PM by Tim Shimmin: Mention SNMP v3
Automated Application Server Deployment . . . February 26, 2019, at 10:01 AM by Jack Lawless: Make KB NG/MF neutral, added Tasks section, generally tidied up the grammar and format.
How to Enable Debug in the Web Print server . . . February 13, 2019, at 06:24 AM by Jack Lawless: Re-formatted, grammar, URL links, added section for temp debug files locations
Troubleshooting Mobility Print with mDNS . . . February 12, 2019, at 11:18 PM by Mel Zouzoulas:
Mobility Print Pre-Installation Considerations . . . February 12, 2019, at 11:16 PM by Mel Zouzoulas: Removed the category because it's in the help center now
Known Issues with Kyocera Embedded (PaperCut MF) . . . February 12, 2019, at 10:50 PM by peterf: Added new Known Issue for MAC-5743
Firewall Configuration - Ports Used by PaperCut NG and PaperCut MF . . . February 12, 2019, at 04:52 AM by Jack Lawless: Moooooore formatting
Suppress Error Notifications When Offline . . . February 11, 2019, at 06:20 PM by Aaron Pouliot:
Konica Minolta Fiery Setup . . . January 18, 2019, at 08:50 AM by Aaron Pouliot: Set category to Konica Minolta Embedded
MacintoshPrintQuota . . . January 17, 2019, at 11:35 AM by ?:
PaperCut on Mac OS (Apple Mac) . . . January 17, 2019, at 11:33 AM by ?:
PrinterLoadBalanceRequirements . . . January 08, 2019, at 07:27 AM by ?:
SyncingFromASecondaryEmailAddressInActiveDirectory . . . December 19, 2018, at 04:30 PM by Brad Stone: New KB
Syncing a secondary email address from Active Directory . . . December 19, 2018, at 04:07 PM by Brad Stone: New KB
TODO Page Title . . . December 17, 2018, at 11:30 AM by Aaron Pouliot: added a note about using Paragraph Headings
Automated Application Deployment . . . December 16, 2018, at 04:35 PM by Alec: Fix format
What to know when updating SNMP Community Strings . . . December 05, 2018, at 05:11 PM by Sean McDonald: fixed error in keyword, changed "connection string" to "community string"
Known Issues with Xerox Secure Access EIP 1.5+ Embedded App (PaperCut MF) . . . December 04, 2018, at 09:47 PM by TimG: Merging Xerox Known Issues
Known Issues with Toshiba SDK2 Embedded (PaperCut MF) . . . December 04, 2018, at 08:50 PM by TimG: Merging Toshiba Known Issues
Known Issues with Toshiba MDS Embedded (PaperCut MF) . . . December 04, 2018, at 08:49 PM by TimG: Merging Toshiba Known Issues
Known Issues with Toshiba eConnect (PaperCut MF) . . . December 04, 2018, at 08:49 PM by TimG: Merging Toshiba Known Issues
Known Issues with HP FutureSmart and HP Pro Fast-release Embedded Apps (PaperCut MF) . . . December 03, 2018, at 10:56 PM by TimG:
Known Issues with HP Chai Embedded App (PaperCut MF) . . . December 03, 2018, at 10:44 PM by TimG: Deleting
Known device integration Issues with older releases of PaperCut MF (version 14 and earlier) . . . November 19, 2018, at 05:50 PM by TimG: Redirect
Known device integration issues with recent releases of PaperCut MF . . . November 19, 2018, at 05:49 PM by TimG: Redirect
Log in to PaperCut interfaces using Email Address . . . November 18, 2018, at 09:41 PM by TimG: Typos
Known Issues with Toshiba LeSF Embedded Application (PaperCut MF) . . . November 18, 2018, at 03:12 PM by TimG: Removing
Known Issues with Dell Embedded Application (PaperCut MF) . . . November 18, 2018, at 03:02 PM by TimG: Removing
Known Issues with Xerox JBA/XSA Onboard (PaperCut MF) . . . November 18, 2018, at 05:24 AM by TimG: Updated links
Known Issues with Print Archiving . . . November 18, 2018, at 02:35 AM by TimG:
Known Issues with Central Reporting . . . November 18, 2018, at 02:33 AM by TimG:
Known device integration Issues with older releases of PaperCut MF (version 14 and earlier) . . . November 18, 2018, at 02:31 AM by TimG: Remove category and keywords
Why am I prevented from installing PaperCut and what can I do about it? . . . November 12, 2018, at 05:41 PM by TimG: Updated with blurb about what the article refers to
How to update the an SNMP Community String . . . November 06, 2018, at 10:53 PM by Aaron Pouliot: Created new article
Running the PaperCut User Client on Linux results in a Assistive Tehcnology not found error . . . November 06, 2018, at 08:02 PM by JasonC:
Known Issues with HP FutureSmart Embedded App (PaperCut MF) . . . October 31, 2018, at 11:50 PM by TimB:
How to Migrate from iOS printing with a Mac Server to Mobility Print . . . October 31, 2018, at 01:16 PM by Aaron Pouliot: Explained how to disable the iOS print service.
Extend the Remember-Me Duration in Mobility Print . . . October 24, 2018, at 05:34 PM by Aaron Pouliot:
Known Issues with older releases of PaperCut NG and PaperCut MF (version 14 and earlier) . . . October 17, 2018, at 02:00 PM by Aaron Pouliot: Added category - Known Issues
Collecting Application Server Garbage Collection logs . . . October 08, 2018, at 06:35 PM by Mel Zouzoulas: No longer required, it was a place holder
The stapling option is on its way! . . . September 18, 2018, at 07:08 PM by Mel Zouzoulas: New KB
The stapling option is on its way! . . . September 18, 2018, at 06:06 PM by Mel Zouzoulas: New KB
The stapling option is on its way! Title . . . September 18, 2018, at 05:05 PM by Mel Zouzoulas: New KB
TODO Page Title . . . September 18, 2018, at 04:26 PM by Mel Zouzoulas: New KB
How to Uninstall the PaperCut User Client title . . . September 05, 2018, at 05:33 PM by Aaron Pouliot:
AddingPrintersInAnEnvironment . . . August 31, 2018, at 07:17 PM by TimG:
What impact does running only SNMPv3 have? . . . August 29, 2018, at 12:48 PM by Aaron Pouliot: fixed typo
SSL with PaperCut and Keystore Explorer . . . August 26, 2018, at 10:54 PM by jamesv: Added note about talking to your reseller or ASC first
Separate balances for printing and internet . . . August 16, 2018, at 05:58 PM by Aaron Pouliot: retired Internet Charging article
TODO Page Title . . . August 16, 2018, at 05:45 PM by Aaron Pouliot: removed empty article
TODO Page Title . . . August 16, 2018, at 05:45 PM by Aaron Pouliot: removed empty article
[Legacy] Configuring the PaperCut Quota Web Tools interface . . . August 16, 2018, at 05:42 PM by Aaron Pouliot: retired PaperCut Quota article
PaperCut Quota (Legacy Edition) - Tune Up button . . . August 16, 2018, at 05:40 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Upgrading PaperCut Quota or PaperCut ChargeBack versions 6 or older . . . August 16, 2018, at 05:40 PM by Aaron Pouliot: retired PaperCut Quota article
Using the ChargeBack popup client . . . August 16, 2018, at 05:39 PM by Aaron Pouliot: retired legacy article - PaperCut ChargeBack
Backup Strategy . . . August 16, 2018, at 05:34 PM by Aaron Pouliot: deleted legacy article - written by 3rd party... about tape backups.
Authenticating and importing users in PaperCut NG . . . August 16, 2018, at 05:33 PM by Aaron Pouliot: deleted redundant KB - this content better covered in the manual
Managing End-User Payments . . . August 16, 2018, at 05:33 PM by Aaron Pouliot: retired PaperCut Quota article
PaperCut Printer Load Balancing Requirements . . . August 16, 2018, at 05:31 PM by Aaron Pouliot: deleted redundant KB - the content duplicates what's in the manual
Installing PaperCut in a heterogeneous environment . . . August 16, 2018, at 05:30 PM by Aaron Pouliot: retired article - there are other pages that cover the topic of mixed environments much better
Managing laptops/notebooks in a network/domain environment . . . August 16, 2018, at 05:29 PM by Aaron Pouliot: deleted legacy article - we have articles that better handle the topic of BYOD printing
EmailStripper . . . August 16, 2018, at 05:28 PM by Aaron Pouliot: Deleted redundant KB - there's already a page for Email Stripper
Will PaperCut run on Novell NetWare? . . . August 16, 2018, at 05:27 PM by Aaron Pouliot: Retired legacy article - Netware support ended in 2009
I upgraded my Apple OSX server and now PaperCut isn’t working? . . . August 16, 2018, at 03:00 PM by Aaron Pouliot: retired unhelpful article
[Legacy] Dealing with locally attached printers . . . August 16, 2018, at 03:00 PM by Aaron Pouliot: retired legacy article
[Legacy] Load Balancing Printers . . . August 16, 2018, at 02:59 PM by Aaron Pouliot: retired unhelpful article
Using the Card Wizard . . . August 16, 2018, at 02:59 PM by Aaron Pouliot: retired unhelpful article
How to Enable Debug in the Net Provider . . . August 16, 2018, at 02:58 PM by Aaron Pouliot: retired Internet Charging article
PaperCut on EduPaSS . . . August 16, 2018, at 02:58 PM by Aaron Pouliot: retired Internet Charging article
Using a domain service account for the internet control module (on Windows platforms) . . . August 16, 2018, at 02:58 PM by Aaron Pouliot: retired Internet Charging article
[Legacy] PaperCut Quota and Mac OS Clients . . . August 16, 2018, at 02:55 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Deploying the PaperCut Quota User Client Tool . . . August 16, 2018, at 02:55 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Resetting the Admin Password in PaperCut Quota . . . August 16, 2018, at 02:55 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Administering PaperCut Quota Remotely . . . August 16, 2018, at 02:54 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] PaperCut Quota and Active Directory nested groups . . . August 16, 2018, at 02:54 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Keeping Your PaperCut Quota Database Up to Date . . . August 16, 2018, at 02:54 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] PaperCut Quota web tools admin password . . . August 16, 2018, at 02:54 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] PaperCut Quota Web Tools . . . August 16, 2018, at 02:53 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Logging out of the Web Tools interface . . . August 16, 2018, at 02:51 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Common errors in the Web Tools interface . . . August 16, 2018, at 02:51 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Common Connection Issues for PaperCut Quota Web Tools . . . August 16, 2018, at 02:50 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Publishing an IIS Web Site on an ISA2004 Server ? . . . August 16, 2018, at 02:50 PM by Aaron Pouliot: retired PaperCut Quota article
Integrating PaperCut internet charging with other web filtering applications . . . August 16, 2018, at 02:50 PM by Aaron Pouliot: retired Internet Charging article
[Legacy] Updating the “page counting machine” component . . . August 16, 2018, at 02:48 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Rules for new users . . . August 16, 2018, at 02:46 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Custom Microsoft Access Reports . . . August 16, 2018, at 02:46 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Translating PaperCut Quota’s Web Tools interface . . . August 16, 2018, at 02:46 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Setting the currency sign in the PaperCut Quota Web Tools interface . . . August 16, 2018, at 02:45 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] How to Enable Debug in PaperCut Quota . . . August 16, 2018, at 02:45 PM by Aaron Pouliot: retiring PaperCut Quota article
Internet Charging Transaction Logs . . . August 16, 2018, at 02:45 PM by Aaron Pouliot: retiring PaperCut Quota article
Setting up PaperCut with SurfControl . . . August 16, 2018, at 02:44 PM by Aaron Pouliot: retiring PaperCut Quota article
Windows Server 2008 pre-SP2 Authentication Issue ? . . . August 16, 2018, at 02:43 PM by Aaron Pouliot: retired duplicate KB
Windows 2008 Authentication Issue ? . . . August 16, 2018, at 02:42 PM by Aaron Pouliot: retired duplicate KB
Software Download Sites . . . August 13, 2018, at 06:25 PM by Mel Zouzoulas: delete
TODO Page Title . . . August 13, 2018, at 12:45 PM by Alexander Thorwaldson:
Using LPD/LPR with Windows and PaperCut . . . July 31, 2018, at 01:50 PM by Aaron Pouliot: Overhauled article with input from Alan
What Size Server Do I Need to Run PaperCut? . . . July 31, 2018, at 04:51 AM by Jack Lawless: Merging and consolidating information into " PaperCut Server Sizing Guide" KB.
Special considerations with Windows Type 4 print drivers. . . . July 23, 2018, at 10:59 PM by peterf: Updated with ChPS info for 18.2.1 GA
Hide Print Document names in Windows . . . July 19, 2018, at 02:49 PM by Aaron Pouliot: Major overhaul, embedded Alan's video
Noahsfirstkb . . . July 19, 2018, at 12:45 AM by Jack Lawless: delete
RecentChanges . . . July 16, 2018, at 12:13 AM by ?:
When you’re using Mobility Print, the print job owner name is SYSTEM with a Canon Generic PCL6 or Canon PostScript driver . . . July 12, 2018, at 01:09 PM by Aaron Pouliot: Removed mention of GUEST user as this was not accurate
When you’re using Mobility Print, the print job owner name is SYSTEM or GUEST with a Canon Generic PCL6 or Canon PostScript driver . . . July 11, 2018, at 11:27 PM by Mel Zouzoulas: re-created this KB without the double URL
How to Setup a Null Printer on Mac OS X . . . July 11, 2018, at 01:53 PM by Aaron Pouliot: Added category FindMePrinting
Testing . . . July 10, 2018, at 02:03 AM by Jack Lawless: Request to be deleted by Nick F.
PaperCut SNMP Test Tool . . . July 09, 2018, at 04:38 PM by Aaron Pouliot: Added link to Hardware Page Count Validation in manual, to differentiate from SNMP Toner Level check
3rd party integration & 3rd party providers ? . . . July 05, 2018, at 01:56 PM by Aaron Pouliot: Added category Payment Gateways
UsingCardWizardWithOffice2016 ? . . . July 05, 2018, at 12:30 PM by Aaron Pouliot: Deleted empty page
How to enable debug in the Site Server . . . July 05, 2018, at 03:57 AM by Jack Lawless: Merged and re-wrote the information into original "HowToEnableDebugInTheSiteServer" KB
What is Manager Mode Popup? . . . June 29, 2018, at 10:23 AM by priyanka:
What is manager Mode Popup? . . . June 29, 2018, at 09:41 AM by priyanka:
SonicWall with Content Filter Service Title . . . May 13, 2018, at 07:35 PM by Willem Groenewald:
[Legacy] Hotfix to support PaperCut on iOS 6 (iOS Printing & AirPrint)? . . . May 01, 2018, at 07:23 PM by timg: Legacified.
FingerPrint iOS Printing [LEGACY] . . . May 01, 2018, at 09:39 AM by Aaron Pouliot:
Duplicate Printers in macOS . . . April 30, 2018, at 04:08 PM by Aaron Pouliot:
Hotfix to support PaperCut on iOS 6 (iOS Printing & AirPrint)? . . . April 30, 2018, at 03:52 PM by Aaron Pouliot:
Common iOS Printing Questions . . . April 30, 2018, at 03:51 PM by Aaron Pouliot:
Duplicate Printer Advertisements on Mac OS . . . April 30, 2018, at 01:09 PM by Aaron Pouliot: Changed category to iOS Print
Presto iOS Printing (Legacy) . . . April 30, 2018, at 01:03 PM by Aaron Pouliot: Marked page as Legacy
FingerPrint iOS Printing (Legacy) . . . April 30, 2018, at 01:00 PM by Aaron Pouliot: Marked page as Legacy
How to Migrate from Project Banksia to Mobility Print . . . April 30, 2018, at 12:10 PM by Aaron Pouliot:
MacOS . . . April 30, 2018, at 12:07 PM by Aaron Pouliot:
How do I collect my Mobility Print logs . . . April 30, 2018, at 12:00 PM by Aaron Pouliot: Added Category MobilityPrint
Setting up Mobility Print DNS with macOS Server DNS . . . April 30, 2018, at 11:58 AM by Aaron Pouliot: Added Category MobilityPrint
[Legacy] Deploying the PaperCut Quota User Client Tool . . . April 25, 2018, at 11:15 PM by jamesv: added MF to the disclaimer at the top of this page
Unexpected deletion of jobs from print queues - Driver Isolation Mode in Windows Server 2008 R2 and Windows 7 . . . April 12, 2018, at 11:53 AM by Aaron Pouliot: Information out of date and not helpful. The Alan Morris says chuck it out.
High Availabity . . . April 12, 2018, at 11:13 AM by DavidO:
Co-Branding PaperCut . . . April 12, 2018, at 01:30 AM by Alec:
Known Issues with Recent Releases . . . March 22, 2018, at 01:10 PM by Jack Lawless: Test page which is currently showing on our Known Issue searches.
Should I install PaperCut on a Domain Controller? . . . March 15, 2018, at 10:36 AM by Aaron Pouliot:
Should I install PaperCut on a Domain Controller? Title . . . March 15, 2018, at 10:32 AM by Aaron Pouliot:
InternetControlAndEduConnect . . . March 12, 2018, at 06:20 PM by James Norman:
[LEGACY] Internet Control And Edu Connect - SA . . . March 12, 2018, at 06:18 PM by James Norman: removed the KB article
TroubleshootSubnet Filtering . . . March 05, 2018, at 12:05 PM by Aaron Pouliot:
Setting up Mobility Print DNS with macOS Server DNS Title . . . March 02, 2018, at 05:12 PM by timg:
Mobility Print Architecture? . . . March 02, 2018, at 05:08 PM by Aaron Pouliot:
Options -> User/Group Sync - Multi-Sync and Layout Review . . . February 26, 2018, at 03:16 PM by Mel Zouzoulas: Too old not needed
Validating print traffic is encrypted using Wireshark . . . February 20, 2018, at 05:35 PM by Danielle Ko:
Validating print traffic is encrypted using Wireshark Title . . . February 20, 2018, at 05:26 PM by Danielle Ko:
Installing an IPPS printer in Windows Title . . . February 20, 2018, at 04:54 PM by Danielle Ko:
TODO Page Title . . . February 18, 2018, at 07:24 PM by Willem Groenewald:
Comprehensive guide to end-to-end print security Title . . . February 18, 2018, at 05:52 PM by Willem Groenewald:
WhenPaperCutPublishedGoogleCloudPrintPrintersShowAsOffline . . . February 18, 2018, at 03:53 PM by ?: When PaperCut Published Google Cloud Print Printers Show as Offline
TODO Page Title ? . . . February 08, 2018, at 09:09 AM by Jack Lawless: Not sufficient information to be public for this length of time.
How to collect Payment Gateway logs: . . . February 08, 2018, at 08:47 AM by Priyanka:
How to collect Payment Gateway logs: Title . . . February 08, 2018, at 08:41 AM by Priyanka: Adding a new KB to collect payment gateway logs
How to obtain logs for web-service based devices (e.g. Sharp and Konica Minolta) . . . February 07, 2018, at 09:01 PM by Mel Zouzoulas:
Multiple Mobility Print Serverswith Windows DNS . . . February 07, 2018, at 02:05 PM by Aaron Pouliot: formatting fixes
!Multiple Mobility Print Serverswith Windows DNS . . . February 07, 2018, at 02:03 PM by Aaron Pouliot:
Whats new in the KB . . . February 02, 2018, at 01:01 PM by timg: Added January Updates
How to Automate GCP Printer Sharing Title . . . January 19, 2018, at 02:34 PM by Arturo A:
PaperCut’s Privacy Policy . . . January 04, 2018, at 03:19 PM by Geoff Smith: Correct wording around GDPR compliance
I want to hide document names on Windows printer queues . . . December 22, 2017, at 09:31 AM by Alan Morris: Most people are now at 2012 and + on their server, thanks Willem, I made the OS feature first stop
Five tips to streamline mobile printing in a managed print environment . . . December 14, 2017, at 10:22 PM by Mel Zouzoulas: Outdated now because we have story about Mobility Print (Mobile BYOD) in the help center
Presto iOS Printing . . . December 14, 2017, at 10:18 PM by Mel Zouzoulas: Removed the categories link
FingerPrint iOS Printing . . . December 14, 2017, at 07:41 PM by Mel Zouzoulas: Added information about Mobility Print
PaperCut Remote Support . . . December 14, 2017, at 12:33 AM by Mel Zouzoulas: Old article we don't need anymore
Monitoring PaperCut NG System Health using Zabbix . . . December 10, 2017, at 10:05 PM by Willem G Shilpa S Nikhil S Danielle:
Ignoring / deleting printers . . . December 06, 2017, at 05:03 PM by Alan Morris: keyword merge in prep of merged KB https://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG
Windows 2008 Authentication Issue ? . . . December 03, 2017, at 08:26 PM by Willem Groenewald:
TODO Page Title . . . December 03, 2017, at 05:03 PM by Willem G Shilpa S Nikhil S Danielle:
TODO Page Title . . . November 28, 2017, at 11:14 PM by James Norman:
Obtaining debug logs from Ricoh Embedded devices . . . November 28, 2017, at 07:47 PM by ?:
PaperCut Technical Specification . . . November 12, 2017, at 09:53 PM by James Norman: Minor tweaks
How to deploy PaperCut Application Server with SAML single sign-on Page Title . . . October 23, 2017, at 05:23 PM by Willem Groenewald:
PaperCut free license . . . October 10, 2017, at 06:22 PM by timg: Updated with free license support policy
Increasing the memory available to PaperCut . . . September 07, 2017, at 04:59 PM by timg: Clarifying config file name.
Synchronizing Users and Groups with Azure AD . . . August 25, 2017, at 05:05 PM by ?:
Displaying a One-Off Popup using Advanced Scripting . . . August 11, 2017, at 03:48 AM by Matthew Lee:
I inherited a PaperCut installation as a SysAdmin. How do I drive this thing? . . . August 10, 2017, at 11:13 AM by timg: Updated with note about using PaperCut Ports
Firewall Configuration - Ports used by PaperCut . . . July 31, 2017, at 03:08 AM by josh:
Printing from Microsoft Edge Browser and other Windows Applications . . . July 14, 2017, at 01:02 PM by Alan Morris: Added section for Windows 10 laptops and disabling render print jobs on server group policy
Installating PaperCut into a Citrix Environment . . . July 14, 2017, at 12:09 AM by Steven Turner:
PaperCut installation in a Citrix Environment . . . July 13, 2017, at 08:24 PM by Steven Turner:
Ways of configuring Xen App and Xen Desktop with PaperCut . . . July 12, 2017, at 11:36 PM by Steven Turner:
Ways of configuring XenApp and XenDesktop with PaperCut . . . July 12, 2017, at 11:33 PM by Steven Turner:
Ways of configuring XenApp? and XenDesktop? with PaperCut . . . July 12, 2017, at 11:31 PM by Steven Turner: Citrix Scenarios
Deleting users from PaperCut . . . July 11, 2017, at 01:59 AM by peterf: Fixing a link
How to Integrate PaperCut NG or PaperCut MF With an Intranet Site . . . July 10, 2017, at 10:54 PM by peterf: Updating screenshot for 17.2
Customizing the User Web Interface . . . July 10, 2017, at 09:49 PM by peterf: Updating to reflect new customisation options in version 17.2
Known Issues with Toshiba MDS Embedded (PaperCut MF) . . . July 10, 2017, at 12:08 AM by Mel Zouzoulas: Added the known issues page for Mobility Print
Running PaperCut in Citrix Environment . . . July 09, 2017, at 08:05 PM by Steven Turner:
PaperCut on Citrix Title . . . July 09, 2017, at 08:01 PM by Steven Turner:
PaperCut on Citrix . . . July 09, 2017, at 07:50 PM by Steven Turner: Added Citrix Document text
I inherited a PaperCut installation as a Sys Admin - How do I drive this thing? . . . July 03, 2017, at 03:50 PM by timg: Created page describing some handy tips if you've just inherited a shiny new PaperCut system!
Diagnosing user client popup and notification issues . . . July 03, 2017, at 01:44 PM by timg: Keyword tweak.
Using a domain administrator service account (Windows) . . . June 13, 2017, at 07:30 AM by ?:
TODO Page Title . . . June 12, 2017, at 07:40 PM by ?:
incorrect copy count with mopier mode . . . June 07, 2017, at 12:37 AM by Ranganath Gunawardane: Initial upload
Running a Secondary Internet Provider on 64-bit Linux ? . . . May 08, 2017, at 10:11 PM by peterf: Mention that ICM is no longer supported/provided.
How to Migrate from Presto to Mobility Print Title . . . April 11, 2017, at 01:07 AM by Mel Zouzoulas: Added Presto KB
Quick Start Guide for Small Business . . . March 22, 2017, at 09:46 PM by ?:
PaperCut User Manual . . . March 20, 2017, at 11:39 AM by josh:
Using the Snapshot button to gather information from Papercut . . . March 15, 2017, at 11:09 PM by matt: separate instructions for memory snapshots.
PaperCut Case Studies and Reviews . . . March 09, 2017, at 07:35 PM by ?:
Collecting Application Server Garbage Collection (DEPRECATED) logs . . . March 08, 2017, at 05:32 PM by matt: No longer needed.
Known Issues . . . March 07, 2017, at 12:06 AM by Mel Zouzoulas:
Implementation guide for IT and network managers . . . March 06, 2017, at 11:01 PM by ?:
How to set up a Free Copy button Page Title . . . March 06, 2017, at 07:24 PM by Tim Bentley: Added first draft of text
How to Capture Mobility Print Logs . . . March 05, 2017, at 11:29 PM by ?:
How to Capture Mobility Print Logs Title . . . March 05, 2017, at 11:28 PM by ?:
TODO Page Title . . . March 05, 2017, at 11:27 PM by Mel Zouzoulas: How to capture logs
Block release of print jobs to printers in error with hardware check . . . December 19, 2016, at 06:02 PM by Debbie:
Block release of print jobs to printers in error with hardware check Title . . . December 19, 2016, at 06:01 PM by Debbie:
iOS 9 Printing with IPv4 and IPv6 mixed networks . . . December 07, 2016, at 06:37 PM by ?:
Adding PaperCut as a certificate Trusted Publisher for the PaperCut Global PostScript driver. . . . September 09, 2016, at 08:23 PM by Alan Morris: removed a the
macOS 10.12 (Sierra) Known Issues . . . September 09, 2016, at 12:07 PM by timg: Created Sierra macOS 10.12 KB article
TODO Page Title . . . August 24, 2016, at 11:07 AM by priyanka: Removed the content based on Tommys request
Upgrading PaperCut (upgrade procedure) . . . August 22, 2016, at 11:40 PM by ?:
Early Access . . . August 09, 2016, at 08:05 PM by ?:
PaperCut Early Access Program . . . August 09, 2016, at 01:12 AM by ?:
Download Links for Resellers . . . July 12, 2016, at 12:36 AM by matt:
Improve slow network printing with data compression . . . June 14, 2016, at 02:32 AM by ?:
mporting User’s home folder from non-standard fields in Active Directory . . . June 08, 2016, at 09:47 PM by priyanka:
How to reset your Google Cloud Print integration Title . . . June 05, 2016, at 09:49 PM by josh:
Print queue set up on Windows - forgotten task! . . . June 03, 2016, at 07:53 PM by Alan Morris: linked to Microsoft patch for 2012, 2012R2 Creator owner fix. Removed references to previous failure
Monitoring Your Servers via the System Health API . . . June 03, 2016, at 12:14 AM by Mel Zouzoulas: Added redirect to SupportedMonitoringTools KB
How to monitor print system health with PaperCut . . . June 03, 2016, at 12:02 AM by Mel Zouzoulas:
Run a PaperCut NG / MF Release Station from a Raspberry Pi . . . June 01, 2016, at 02:52 AM by ?:
Run a PaperCut NG / MF Release Station from a Raspberry Pi Title . . . June 01, 2016, at 02:43 AM by ?:
PaperCut Early Access Program . . . May 30, 2016, at 10:07 PM by ?:
Change the schedule timing . . . May 30, 2016, at 04:49 PM by ?: changed 'the PaperCut' to 'that PaperCut'
How to monitor print system health with PaperCut . . . May 30, 2016, at 03:58 AM by Mel Zouzoulas:
The Fun Side of SysAdmins . . . May 25, 2016, at 03:45 AM by Shane Higgins: Essential KB article to stop broken links... Definite KPI material!!!!!!!
The Fun Side of SysAdmins title . . . May 25, 2016, at 03:41 AM by Shane Higgins:
The Fun Side of SysAdmins Title . . . May 25, 2016, at 03:40 AM by Shane Higgins: A fun place to collect information about SysAdmins
TODO Page Title . . . May 25, 2016, at 01:23 AM by Mel Zouzoulas:
Known Issues with Ricoh Embedded (PaperCut MF) . . . May 23, 2016, at 03:22 AM by Mel Zouzoulas:
Customizing the report headers . . . May 09, 2016, at 05:20 AM by priyanka:
Apply for a license exception or variation . . . April 14, 2016, at 12:57 AM by ?:
Example JavaScript For Customization of the User Web Tools Interface . . . April 11, 2016, at 01:04 AM by jamesv: Made correction for "Removing the Recent Print Jobs link from the navigation menu" code
Mac OS 10.11 (El Capitan) Known Issues . . . March 25, 2016, at 01:46 PM by Vanessa White: adding info for full support for 10.11 being added in 15.2+
Preventing the bypass of PaperCut . . . March 15, 2016, at 01:10 AM by josh:
Preventing the Bypass of PaperCut . . . March 15, 2016, at 01:09 AM by josh:
Known device integration Issues with older releases of PaperCut MF (version 14 and earlier) . . . March 09, 2016, at 08:31 PM by ?:
Known Issues with recent releases of PaperCut NG and PaperCut MF . . . March 09, 2016, at 07:59 PM by ?:
PaperCut MF - Known Issues with Recent Releases . . . March 09, 2016, at 05:46 PM by ?:
CustomReports . . . March 08, 2016, at 07:27 PM by ?:
KnownIssuesOKIOpenPlatformEmbedded . . . March 08, 2016, at 07:24 PM by ?:
Known Issues with OKI Devices and PaperCut MF . . . March 03, 2016, at 07:55 PM by ?:
Common iPad Printing Questions . . . January 14, 2016, at 02:13 PM by timg: Updated to remove link to EFI after EFI's public announcement that they'll stop selling PrintMe Mob.
Download links for past/old versions of PaperCut NG . . . January 06, 2016, at 07:27 PM by ?:
Download links for past/old versions . . . January 06, 2016, at 07:26 PM by ?:
Known Issues with Recent Releases . . . December 21, 2015, at 12:16 AM by ?:
Advanced Scripting: Suppress popup . . . December 11, 2015, at 12:24 PM by priyanka:
Users cannot login to PaperCut web interface . . . December 07, 2015, at 08:53 PM by peterf: Added another customer reported fix for the error with code '80090311'.
Whats new in the KB - November 2015 . . . December 02, 2015, at 12:21 AM by Jason:
TODO Page Title . . . December 02, 2015, at 12:19 AM by Jason:
Importing scanned documents into 3rd party systems. . . . November 26, 2015, at 09:29 PM by ?:
Importing scanned documents into 3rd party systems title . . . November 26, 2015, at 09:29 PM by ?:
Importing scanned documents into 3rd party systems Title . . . November 26, 2015, at 08:45 PM by ?:
Managing large numbers of Shared Accounts . . . November 25, 2015, at 11:40 PM by ?:
Deployments with a large number of Shared Accounts . . . November 25, 2015, at 11:25 PM by ?:
Large Shared Account Deployments . . . November 25, 2015, at 09:56 PM by ?:
Print Scripting - Placing a daily limit on the number of pages printed . . . November 04, 2015, at 08:21 PM by priyanka:
Limit Pages Daily . . . November 04, 2015, at 08:07 PM by priyanka:
TrackDownFailingPrintDrivers . . . November 03, 2015, at 08:19 PM by ?:
Tracking print related application failures back to a print driver name. . . . November 03, 2015, at 08:04 PM by ?:
Tracking print related application failures back to a print driver name. . . . November 03, 2015, at 07:59 PM by ?:
Tracking print related application failures back to a print driver name. Title . . . November 03, 2015, at 07:44 PM by ?:
Toner Level Thresholds Title . . . October 28, 2015, at 02:39 PM by priyanka:
iOS 9 Printing . . . October 20, 2015, at 01:26 PM by timg: Added note about escaping interfaces with spaces
IOS 9 Printing . . . September 16, 2015, at 07:39 AM by Shane Higgins:
SSL Connection Issues with some Xerox devices and PaperCut v14 (build 25901) . . . September 02, 2015, at 05:32 PM by amir: firmware updates!
Adjusting the values used in the environmental impact calculations Title . . . September 02, 2015, at 03:40 AM by Zakariah Chitty:
Marketing Resources . . . August 12, 2015, at 10:36 PM by ?:
Which version of Java do I need installed for PaperCut? . . . July 06, 2015, at 06:28 PM by priyanka:
Known Issues with OKI Open Platform Embedded App (PaperCut MF) . . . July 02, 2015, at 11:37 PM by Alec : Close old issue.
Why do I only get dots in my popup? Title . . . June 26, 2015, at 03:49 AM by jason:
Encryption between server and embedded/on-board applications . . . June 24, 2015, at 03:53 PM by pw2 ?:
Special considerations on Terminal Server/CITRIX/VDI . . . June 11, 2015, at 03:13 PM by TimG: Added info about security rate limit warning
Installing PaperCut on LRS VPSX . . . June 02, 2015, at 07:05 PM by Alec : Remove mention of Linux development
How to setup the Mac OS X Magic Triangle . . . May 14, 2015, at 01:39 PM by Vanessa White: updated to reflect changes in Apple's ecosystem and environment
TODO Page Title . . . April 21, 2015, at 07:24 PM by ?:
Email To Print with Microsoft Exchange and Email Aliases . . . April 06, 2015, at 08:17 PM by TimG: Updated to add workaround from customer in the comments
Importing Card Numbers / Identity Numbers . . . February 24, 2015, at 06:57 PM by Shane Higgins:
Print Jobs with Multiple Paper Sizes . . . February 18, 2015, at 05:29 PM by peter: Added version info
Reseller Portal Customization - for ASCs . . . January 22, 2015, at 11:16 PM by ?:
Email To Print Issues with Microsoft Exchange and Email Aliases . . . January 14, 2015, at 05:36 PM by Don Jacobson:
Email To Print Issues with Microsoft Exchange & Microsoft Office 365 . . . January 08, 2015, at 10:27 AM by Don Jacobson:
PaperCut Global Driver Installation . . . December 29, 2014, at 04:16 PM by Alan Morris:
GlobalDriverInstallation . . . December 29, 2014, at 04:11 PM by Alan Morris:
TODO Page Title . . . December 29, 2014, at 04:10 PM by Alan Morris:
Obtaining debug logs from Dell Embedded devices . . . December 18, 2014, at 06:52 PM by ?:
EFI PrintMe Mobile . . . December 04, 2014, at 06:10 PM by josh:
Privacy Policy: Google Cloud Print & PaperCut . . . December 04, 2014, at 06:08 PM by josh:
3rd party integration & 3rd Party Providers ? . . . November 30, 2014, at 05:38 PM by chris:
Queue Redirection - An example in Linux (to be reviewed) . . . November 09, 2014, at 09:59 PM by Damien:
Integrating with 3rd Party Billing Systems . . . November 05, 2014, at 12:06 AM by Damien:
Integrating with Finance and Practice Management Packages . . . November 04, 2014, at 09:46 PM by ?:
Integrating with Finance Packages / Practice Management Packages **under review** . . . October 31, 2014, at 10:50 AM by rossm:
Integrating with Finance Packages / Practice Management Packages **in review** . . . October 31, 2014, at 01:27 AM by Damien:
Integrating with Finance Packages / Practice Management Package . . . October 31, 2014, at 01:09 AM by Damian:
Offline mode . . . October 26, 2014, at 09:37 PM by priyanka:
PaperCut Private Cloud VM Sizing Guide . . . October 09, 2014, at 01:14 AM by ?:
UserChangeCardorIDNumber . . . October 06, 2014, at 11:07 AM by rossm:
Make your own skeleton CSS Title . . . October 06, 2014, at 12:14 AM by Jason:
Skeleton CSS For Customizing The User Web Interface . . . October 06, 2014, at 12:00 AM by Jason:
Troubleshooting Global Print Driver . . . October 02, 2014, at 04:31 AM by priyanka:
Troubleshooting Global Print Driver Title . . . October 02, 2014, at 04:29 AM by priyanka:
Google Cloud Print - Chromebook Kiosk Mode . . . October 02, 2014, at 02:50 AM by ?:
Google Cloud Print - Kiosk Mode . . . October 02, 2014, at 02:48 AM by ?:
Release and Cancel All . . . September 21, 2014, at 11:55 PM by Jason:
Office 365 Relay Issues with Email To Print . . . September 09, 2014, at 01:44 PM by Rick: wordsmithing
Known Issues with Sharp Onboard (PaperCut MF) . . . August 31, 2014, at 07:29 PM by ?:
Known Issues with Xerox Secure Access EIP 2.0+ Embedded App (PaperCut MF) . . . August 27, 2014, at 07:27 PM by ?:
Known Issues with Xerox JBA/XSA Onboard (PaperCut MF) . . . August 25, 2014, at 01:45 AM by priyanka:
Office 365 Relay Issues . . . August 22, 2014, at 06:20 PM by Don Jacobson:
Showing the most recently used Shared Accounts . . . August 19, 2014, at 06:14 PM by TimG:
Using multiple internet proxy servers . . . August 19, 2014, at 05:00 PM by TimG: Added category
Known Issues with Kyocera Embedded (PaperCut MF) . . . August 14, 2014, at 11:27 PM by ?:
Mac OS 10.9 (Mavericks) Known Issues . . . August 11, 2014, at 12:24 PM by TimG: Removed old download links
Known Issues with Past Releases . . . August 07, 2014, at 02:12 AM by ?:
Known Issues with Older Releases (version 13 and earlier) . . . August 07, 2014, at 02:11 AM by ?:
Installing PaperCut on Windows Server 2008 Core . . . August 06, 2014, at 06:16 PM by Jason:
Known Issues with Konica Minolta OpenAPI Onboard App (PaperCut MF) . . . August 04, 2014, at 09:03 PM by priyanka:
Device Count Exceeded in PaperCut MF? . . . July 31, 2014, at 03:26 AM by ?:
Device Count Exceeded in PaperCut MF . . . July 30, 2014, at 11:12 PM by ?:
Tracking Jobs on Fiery . . . July 30, 2014, at 10:53 PM by Jason:
TrackingJobsOnFiery . . . July 30, 2014, at 03:49 AM by priyanka:
Multiple Sites and the PaperCut Client . . . July 27, 2014, at 09:43 PM by josh:
TODO Page Title . . . July 25, 2014, at 12:12 AM by ?:
Setting the User Auto Generated Card ID Length . . . July 21, 2014, at 01:03 PM by Rick: re-word for clarity
Why is my User Client running slowly? . . . July 20, 2014, at 09:50 PM by Jason:
Known Issues with Lexmark Embedded (PaperCut MF) . . . July 14, 2014, at 03:23 PM by Rick: added scan lockup info
Change the schedule time . . . July 08, 2014, at 08:42 PM by Jason:
What impact does running only `SNMPv3 have? . . . July 01, 2014, at 09:35 PM by Jason:
Hiding the PaperCut Icon in the Dock on Mac OS X . . . June 20, 2014, at 05:54 PM by TimG: typo
CyberSource Secure Acceptance migration . . . June 19, 2014, at 12:33 AM by ?:
Mac OSX Client JVM Startup Parameters . . . June 16, 2014, at 09:18 PM by Amit:
How to turn off Unknown Name and Withheld User in the CUPS web interface . . . June 12, 2014, at 09:30 PM by Jason:
EarlyAccessReleases . . . May 27, 2014, at 11:38 PM by ?:
No SMTP server defined. . . . May 23, 2014, at 12:12 AM by Jason:
Secondary Server / Print Provider Troubleshooting . . . April 30, 2014, at 12:05 PM by TimG:
Syncing against multiple groups or Org Units . . . March 25, 2014, at 10:38 PM by priyanka:
ChangeScheduleTime . . . March 13, 2014, at 12:59 PM by TimG: updated keywords to include nightly sync hits
Implementing LPR connections to Windows print queues . . . March 05, 2014, at 08:40 PM by Jason:
Known Issues with Older Releases (version 11 and earlier) . . . February 12, 2014, at 07:53 PM by priyanka:
Known Issues with Old Releases (version 11 and earlier) . . . February 12, 2014, at 07:38 PM by priyanka:
Known Issues with Old Releases . . . February 12, 2014, at 07:31 PM by priyanka:
User Client Exits After Login - login script . . . February 04, 2014, at 07:19 PM by tom:
Private Cloud Deployment of PaperCut and Printing . . . February 03, 2014, at 08:46 PM by Chris:
PaperCut & Private Cloud Deployment . . . February 03, 2014, at 08:46 PM by Chris:
Private Cloud Deployment . . . February 03, 2014, at 08:46 PM by Chris:
Private Cloud Deployment - Print Management & PaperCut . . . February 03, 2014, at 08:45 PM by Chris:
Email to Print Attachment Problems Using OSX Email Client . . . February 02, 2014, at 08:32 PM by Alec: Rolled back last made in error
PaperCut on Mac OS (Apple Mac) . . . January 09, 2014, at 01:08 AM by matt:
Google Cloud Print & PaperCut - Privacy Policy . . . November 28, 2013, at 02:23 AM by Chris:
GoogleCloudPrintPrivacyPolicy . . . November 27, 2013, at 11:16 PM by ?:
5 Top Tips when using Google Cloud Print in Education? . . . November 26, 2013, at 11:30 PM by Chris:
Printing in Windows RT . . . November 11, 2013, at 11:42 PM by Jason:
Handy Hint: Showing the most recently used Shared Accounts . . . October 02, 2013, at 04:03 AM by ?:
What Languages/Translations does PaperCut Support? . . . September 06, 2013, at 12:27 AM by Chris:
Automated Application Removal . . . August 11, 2013, at 07:54 PM by Josh:
FingerPrint iOS Printing . . . August 07, 2013, at 12:46 AM by Josh:
ToshibaPrintDriverSpecifyLDAPServer . . . July 21, 2013, at 09:22 PM by Jason:
How to setup the Mac OS X Magic triangle . . . July 08, 2013, at 02:53 AM by Jason:
User Client Issues Since Mac OSX Java Update 2013-004 . . . June 19, 2013, at 10:43 PM by Josh:
TODO Page Title . . . June 17, 2013, at 06:53 PM by ?:
Known Issues with Ricoh Embedded App (PaperCut MF) . . . June 05, 2013, at 02:04 AM by matt:
UpdatingEmbeddedServerIP . . . May 28, 2013, at 09:37 AM by RossM:
How to setup a Nul port on Windows . . . May 24, 2013, at 12:37 AM by matt:
Designated Print Release Configuration . . . May 06, 2013, at 09:40 PM by priyanka:
TODO Page Title . . . May 06, 2013, at 03:39 AM by Kent:
Comparing Device Meters to PaperCut Logs . . . May 02, 2013, at 10:17 PM by matt:
Efi PrintMe Mobile . . . April 24, 2013, at 10:49 PM by ?:
Print jobs not being tracked by PaperCut . . . April 18, 2013, at 11:56 AM by RossM:
Obtaining Upgrade Assurance . . . April 17, 2013, at 08:00 PM by tom:
Windows: Keep Printed Documents . . . April 17, 2013, at 09:41 AM by chris:
Keep Printed Documents . . . April 16, 2013, at 03:55 AM by Alec:
TODO Page Title . . . April 16, 2013, at 03:37 AM by ?:
Load Testing a PaperCut setup . . . April 10, 2013, at 03:42 AM by Chris:
TODO Page Title . . . April 03, 2013, at 11:33 PM by Jason:
Certificatied Integration Technology . . . March 14, 2013, at 06:25 AM by chris:
TODO Page Title . . . March 13, 2013, at 11:12 PM by ian:
Moving various PaperCut logs to a different location . . . March 05, 2013, at 01:52 AM by Alec:
Upgrading PaperCut ChargeBack . . . February 24, 2013, at 11:34 PM by Josh:
Public Access on Konica MInolta devices disappears . . . February 13, 2013, at 10:42 PM by Jason:
Unexpected deletion of jobs from print queues - Driver Isolation Mode in Windows Server 2008 R2 and Windows 7 . . . February 12, 2013, at 08:18 PM by Josh: Non-R2 installs don't have driver isolation.
I am a reseller and would like a license for our showroom . . . February 03, 2013, at 10:13 PM by ?:
Known Issues HP Chai Embedded App (PaperCut MF) . . . February 03, 2013, at 09:25 PM by hendrik:
TODO Page Title . . . February 03, 2013, at 09:21 PM by hendrik:
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Last updated Apr 8, 2020

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