Recent Changes

How to set up the Payment Gateway Module . . . February 07, 2023, at 10:01 AM by Aaron Pouliot: Header improvements
Troubleshooting page count and color detection issues . . . February 07, 2023, at 08:36 AM by Brad: Add section for advanced printing features
Common Questions about Card Readers . . . February 04, 2023, at 05:57 AM by bl: fixed a formatting issue
Troubleshooting PaperCut Integrated Scanning . . . February 03, 2023, at 10:20 PM by Jack Lawless: Testing idents for quote, small formatting and grammar changes
Troubleshooting Disappearing jobs with Find-Me Printing . . . February 03, 2023, at 02:48 PM by timg: typo
Queue Redirection - An example in Linux . . . February 03, 2023, at 02:46 PM by timg: typo
How to Enable Debug (collect logs) in the PaperCut LPD Service . . . February 03, 2023, at 02:42 PM by timg: typo
Setting Up Google OAuth2 for your Gmail account for Email to Print . . . February 03, 2023, at 02:42 PM by timg: typo
Ghost Script Vulnerabilities . . . February 03, 2023, at 02:41 PM by timg: typo
Upgrading PaperCut MF to 22.0.5 or later with an existing Fujifilm Business device fleet . . . February 03, 2023, at 02:39 PM by timg: typo
Notifications for Printers in Error . . . February 03, 2023, at 02:39 PM by timg: typo
PaperCut Web Interface Won’t Load . . . February 02, 2023, at 10:53 AM by Aaron Pouliot: Overhauled article
What’s new in the KB . . . February 01, 2023, at 01:22 PM by timg: Updated with January's info
Installing an SSL Certificate the Easy Way . . . January 31, 2023, at 08:45 AM by Aaron Pouliot: Clarified where the install path is after confused web comment
When printing to Canon drivers, the print job owner name is SYSTEM . . . January 23, 2023, at 12:08 PM by peterf: Added a mention that this can affect Web Print, too
Security vulnerability information and common security questions . . . January 19, 2023, at 02:46 PM by timg: Updated with info on CVE-2022-47514
How to get Support . . . January 16, 2023, at 11:06 AM by timg: updated formatting
Run PaperCut Services with a Domain User Account . . . January 12, 2023, at 08:40 AM by Tyler: fixed some spacing issues
Log4Shell (CVE-2021-44228) - How is PaperCut Affected? . . . January 10, 2023, at 04:15 PM by timg: minor update re 22.0.8 which removes the legacy Mac client automatically
How to Uninstall the PaperCut User Client . . . January 10, 2023, at 03:18 AM by Aaron Pouliot: typo fix
How to resolve Sharp embedded error 5000 “processing is in motion” . . . January 09, 2023, at 01:57 PM by timg: formatting
Unable to authenticate at a Toshiba MFD (PaperCut MF) . . . January 09, 2023, at 01:53 PM by timg: redirect
Hostname Resolution Issues . . . January 09, 2023, at 01:52 PM by timg: redirect
Restrict printing to Toshiba copiers . . . January 09, 2023, at 01:45 PM by timg: redirect
[Legacy] How to setup the Mac OS X Magic Triangle . . . January 09, 2023, at 01:44 PM by timg: redirect
[Legacy] Example of adding printers using WScript . . . January 09, 2023, at 01:43 PM by timg: redirect
[Legacy] Logon Script: con2prt . . . January 09, 2023, at 01:42 PM by timg: redirect
PaperCut NG User Web Interface Logins . . . January 09, 2023, at 01:41 PM by timg: redirect
[Legacy] Common iOS Printing Questions . . . January 09, 2023, at 01:39 PM by timg: redirect
Adding a large number of users on a Windows domain . . . January 09, 2023, at 01:38 PM by timg: redirect
[Legacy] Mac Open Directory/LDAP Configuration . . . January 09, 2023, at 01:37 PM by timg: redirect
[Legacy] Using the PaperCut Mac Client Login Hook With Other Login Scripts . . . January 09, 2023, at 01:36 PM by timg: redirect
No print queues found after setting up PaperCut on a Microsoft cluster . . . January 09, 2023, at 01:31 PM by timg: redirect
[Legacy] Adding PaperCut as a certificate Trusted Publisher for the PaperCut Global PostScript driver. . . . January 09, 2023, at 01:30 PM by timg: redirect
[Legacy] iOS Print Options (Bonjour TTL Settings) . . . January 09, 2023, at 01:29 PM by timg: redirect
RM CC3 and CC4 Considerations . . . January 09, 2023, at 01:27 PM by timg: redirect
[Legacy] iOS 9+ Printing with IPv4 and IPv6 mixed networks . . . January 09, 2023, at 01:15 PM by timg: redirect
Ricoh MFD displays a SoftKeyboard error . . . January 09, 2023, at 01:14 PM by timg: redirect
Currency Symbol for User Client Not Displaying Correctly . . . January 09, 2023, at 01:12 PM by timg: redirect
[Legacy] Installing PaperCut on LRS VPSX . . . January 09, 2023, at 12:09 PM by timg: redirect
“The publisher could not be verified” prompt running executable from network . . . January 09, 2023, at 12:08 PM by timg: redirect
Transitioning From Print Limit Pro to PaperCut . . . January 09, 2023, at 12:07 PM by timg: redirect
Migrating to PaperCut MF or NG from other solutions . . . January 09, 2023, at 12:06 PM by timg: added examples
Lexmark Embedded Clock/Stopwatch Freeze . . . January 09, 2023, at 12:04 PM by timg: redirect
Error: cups-api-helper is not optimised for your Mac . . . January 09, 2023, at 12:03 PM by timg: redirect
The “root wheel” Issue: Fixing a Broken Mac OS X Print Provider . . . January 09, 2023, at 12:02 PM by timg: redirect
[Legacy] I am running Windows Server 2008 (pre R2) and jobs are logging under the wrong user . . . January 09, 2023, at 12:01 PM by timg: redirect
[Legacy] Where is PaperCut ChargeBack? . . . January 09, 2023, at 12:00 PM by timg: redirect
[Legacy] iPad Printing and Proxy Servers . . . January 09, 2023, at 11:59 AM by timg: redirect
Modulus Size Must Range from 512 to 1024 and Be a Multiple of 64 . . . January 09, 2023, at 11:58 AM by timg: redirect
Papercut Client Details Link not working on Safari browser . . . January 09, 2023, at 11:56 AM by timg: redirect
Print Jobs not displayed on in the iPhone/iPad App . . . January 09, 2023, at 11:55 AM by timg: redirect
VB script to email a list of payment gateway transactions . . . January 09, 2023, at 11:54 AM by timg: redirect
[Legacy] How to Enable Debug in the iOS/iPad print provider . . . January 09, 2023, at 11:53 AM by timg: redirect
[Legacy] - EFI PrintMe Mobile . . . January 09, 2023, at 11:50 AM by timg: redirect
User Interface Issues with IE . . . January 09, 2023, at 11:47 AM by timg: redirect
Binary logging not possible . . . January 09, 2023, at 11:45 AM by timg: redirect
How to Migrate from Presto to Mobility Print . . . January 09, 2023, at 11:40 AM by timg: redirect
How Do I Migrate from Bear Solutions to PaperCut . . . January 09, 2023, at 11:33 AM by timg: redirect
‘Unable to successfully retrieve valid data from secure connection to server’ error when starting client . . . January 07, 2023, at 09:20 AM by Aaron Pouliot: Linked to stopping services article
Deploy the User Client with Microsoft Intune . . . January 07, 2023, at 05:00 AM by Jordan Reyes: PO-652 warning
Running PaperCut on Linux . . . January 05, 2023, at 02:52 PM by timg: cross-linking
Copying Printer Config from one Apple Mac To Another . . . January 05, 2023, at 02:46 PM by timg: link update
[Legacy] iOS Print Options (Black and White / Double Sided) . . . January 04, 2023, at 05:11 PM by timg: updated header
Differences in PaperCut MF/NG installations . . . January 04, 2023, at 03:32 PM by timg: formatting
Prevent users from bypassing PaperCut . . . January 04, 2023, at 03:18 PM by timg: added title for searchability
Obtaining Past Releases . . . January 04, 2023, at 03:07 PM by timg: redirect
Download past/old PaperCut NG versions . . . January 04, 2023, at 03:07 PM by timg: Merged in similar kb with similar text
Common Clustering Questions . . . January 04, 2023, at 01:59 PM by timg: redirect
[Legacy] Upgrading PaperCut ChargeBack . . . January 04, 2023, at 01:41 PM by timg: updated links and formatting
Using PaperCut with ArchiCAD on the Mac . . . January 04, 2023, at 01:23 PM by timg: link updates
Spring4Shell (CVE-2022–22965) . . . January 03, 2023, at 04:17 PM by timg: Simplified recommendation to 22.0 or later
Tell me about PaperCut’s security . . . January 03, 2023, at 04:16 PM by timg: fixed broken links, added more recent examples
Documents with Multiple Paper Sizes . . . January 03, 2023, at 03:51 PM by timg: redirect
Considerations before allowing users to Change Print Job Settings at the MFD . . . January 03, 2023, at 03:50 PM by timg: redirect
Customizing Messages in the Client Tool . . . January 03, 2023, at 03:48 PM by timg: redirect
Common Advanced Printer Scripting Errors . . . January 03, 2023, at 03:47 PM by timg: redirect
WatermarkingLimitations . . . January 03, 2023, at 03:45 PM by timg: redirect
Watermarking Limitations . . . January 03, 2023, at 03:44 PM by timg: redirect
How to Enable Debug (collect logs) in the Print Provider . . . January 03, 2023, at 03:19 PM by timg: formatting
Important Log Files to Check . . . January 03, 2023, at 03:06 PM by timg: small update
[Legacy] Authentication Failed error when sending email notifications via Google . . . January 03, 2023, at 02:59 PM by timg: cross linking to updated 3rd party email setup info
Reporting Problems . . . January 03, 2023, at 02:49 PM by timg: Clarification about chat support
Localhost showing in Printer list . . . January 03, 2023, at 02:16 PM by timg: Updated
Template . . . January 03, 2023, at 11:31 AM by timg: remove test kb
‘Hold for Authentication’ Error in Mac Print Queue . . . December 28, 2022, at 02:55 PM by Ray Yang: change wording: would --> should
Firewall Ports used by NG & MF . . . December 23, 2022, at 12:34 PM by Zee: updated outbound ports for Dell and added Fujifilm BI
Application Server Failover for High Availability . . . December 23, 2022, at 07:37 AM by Jordan Reyes: Fixed broken whitepaper URL
Print Jobs Not Being Tracked by PaperCut . . . December 23, 2022, at 05:49 AM by Aaron Pouliot: renaming header
Special considerations on Terminal Server / Citrix / VDI . . . December 22, 2022, at 05:24 PM by Jacob Fitzgerald: Fixed rate-limit key name.
Common issues, and diagnosing problems with Novell OES iPrint . . . December 21, 2022, at 02:43 PM by timg: title tweak
Diagnosing issues with Novell iPrint . . . December 21, 2022, at 02:42 PM by timg: merging duplicated pages
Common issues with Novell OES iPrint . . . December 21, 2022, at 02:42 PM by timg: merged pages
Email to Print via OSX Email Client . . . December 21, 2022, at 02:13 PM by timg: redirect
[Legacy] Google Cloud Print and PaperCut . . . December 21, 2022, at 01:19 PM by timg: marked as legacy
Finding your largest print users . . . December 21, 2022, at 01:18 PM by timg: refresh
I’m a Student - How do I log in? . . . December 20, 2022, at 06:08 PM by timg: updated screenies
How do I Log in? . . . December 20, 2022, at 05:50 PM by timg: formatting
Troubleshooting Missing or Disappearing Print Jobs . . . December 20, 2022, at 04:11 PM by timg: tweaked weird grey boxes
Best practices for configuring Windows Print Servers . . . December 20, 2022, at 04:09 PM by timg: removed weird grey box thingy
Special considerations with Windows Type 4 print drivers . . . December 20, 2022, at 04:03 PM by timg: formatting for error message
PaperCut Server Sizing Guide . . . December 20, 2022, at 03:42 PM by timg: updated links
How to migrate your Windows Print Queues . . . December 20, 2022, at 03:33 PM by timg: breathing space
How do I install the PaperCut client software? . . . December 20, 2022, at 03:32 PM by timg: cross-linking
Does PaperCut work on a Virtual Machine (VM) or Virtual Server? . . . December 20, 2022, at 03:27 PM by timg: headings
Port Forwarding on a Mac . . . December 20, 2022, at 03:25 PM by timg: numbering
Troubleshooting email issues with PaperCut NG/MF . . . December 20, 2022, at 03:19 PM by timg: added cross-links
‘Unable to connect to server’ error when starting client . . . December 20, 2022, at 03:15 PM by timg: Added screenshot of connecting status
Render Print Jobs on Client Computers . . . December 20, 2022, at 02:55 PM by timg: headings
Managing the amount of memory used by PaperCut NG/MF . . . December 20, 2022, at 02:54 PM by timg: numbering
PaperCut’s Upgrade Policy . . . December 20, 2022, at 02:45 PM by timg: removed 'implementation pack' reference
Unable to Add a Printer . . . December 20, 2022, at 02:40 PM by timg: cross-links
How to Setup a Null Printer on macOS . . . December 20, 2022, at 02:25 PM by timg: updated screenshot
How to Setup a Nul Port on Windows . . . December 20, 2022, at 12:43 PM by timg: formatting
Forcing use of HTTPS/SSL only . . . December 20, 2022, at 12:14 PM by timg: formatting
Installing an IPPS printer in Windows . . . December 20, 2022, at 12:02 PM by timg: formatting
Custom Reporting by Example: A Crystal Reports How-To . . . December 20, 2022, at 11:54 AM by timg: formatting
Getting Started Guides for IT and network managers . . . December 20, 2022, at 09:27 AM by timg: formatting
PaperCut MF/NG RCE (PC-18750) . . . December 20, 2022, at 09:20 AM by timg: updated to past tense
What is the difference between PaperCut NG and PaperCut MF . . . December 20, 2022, at 09:12 AM by timg: cross-linking
How to Migrate from Google Cloud Print to Mobility Print . . . December 20, 2022, at 09:08 AM by timg: updated to past tense
Google Cloud Print and PaperCut . . . December 20, 2022, at 09:06 AM by timg: formatting
Slow Connection with Windows Print Servers . . . December 20, 2022, at 08:58 AM by timg: cross-linking
MSI Silent Installation . . . December 20, 2022, at 08:56 AM by timg: formatting
PaperCut Security Whitepaper . . . December 20, 2022, at 08:46 AM by timg: formatting
Mobility Print Deployment Options . . . December 20, 2022, at 08:29 AM by timg: formatting
I’ve lost my license. How do I get a copy? . . . December 20, 2022, at 08:22 AM by timg: formatting
Incorrect copy count with mopier mode . . . December 20, 2022, at 08:17 AM by timg: formatting
How to obtain Sharp syslog logs . . . December 20, 2022, at 08:14 AM by timg: formatting
Support End-of-life Policy . . . December 19, 2022, at 05:32 PM by timg: Added old legacy iOS printer advertisement service
Print Logging . . . December 19, 2022, at 05:15 PM by timg: updated links
How do I self-associate a card with the secondary ID field? . . . December 19, 2022, at 05:02 PM by timg: typo
Local Printer support with PaperCut . . . December 19, 2022, at 04:57 PM by timg: link updates
Unauthenticated Printing . . . December 19, 2022, at 04:52 PM by timg: formatting
Email To Print Aliasing with Microsoft Exchange . . . December 19, 2022, at 04:50 PM by timg: formatting
Card-less Authentication for PaperCut MF . . . December 19, 2022, at 04:31 PM by timg: formatting
How to use PaperCut in an Epic environment . . . December 19, 2022, at 04:27 PM by timg: in-page nav update
Common LDAP Errors . . . December 19, 2022, at 04:18 PM by timg: headings
Why is my username saved? . . . December 19, 2022, at 04:10 PM by timg: formatting
How to Enable Debug (collect logs) in the User Client . . . December 19, 2022, at 04:01 PM by timg: formatting
General Data Protection Regulation (GDPR) . . . December 19, 2022, at 03:40 PM by timg: Updated links
Automatically adding/connecting printers to workstations . . . December 19, 2022, at 03:33 PM by timg: link update
How to turn off Unknown Name and Withheld User in the macOS CUPS web interface . . . December 19, 2022, at 03:27 PM by timg: formatting
Windows Printing: Keep Printed Documents . . . December 19, 2022, at 12:31 PM by timg: updated links
Auto mount a SMB share at boot on macOS . . . December 19, 2022, at 12:25 PM by timg: even minorer typo
Auto mount a SMB share at boot On macOS . . . December 19, 2022, at 12:25 PM by timg: minor typos
When should I run PaperCut on an External Database? . . . December 19, 2022, at 12:22 PM by timg: headings
Private Cloud - PaperCut and Printing . . . December 19, 2022, at 12:12 PM by timg: tweaked headings
[Legacy] Known Issues with older releases of PaperCut NG and PaperCut MF (version 16 and earlier) . . . December 19, 2022, at 12:04 PM by timg: marked as legacy to highlight in search results
Syncing against multiple Groups or Organizational Units . . . December 19, 2022, at 12:03 PM by timg: headings
Applying user filters based on group membership . . . December 19, 2022, at 11:59 AM by timg: headings
Reset user counters back to zero . . . December 19, 2022, at 11:58 AM by timg: formatting
Sending Log Data to Another Location . . . December 19, 2022, at 11:55 AM by timg: formatting
Do I need a dedicated print server? . . . December 19, 2022, at 11:53 AM by timg: updated to say that peeps don't need servers nowadays
Syncing a Secondary Email Address from Active Directory . . . December 19, 2022, at 11:45 AM by timg: formatting
Testing a printer’s compatibility without the physical printer . . . December 19, 2022, at 11:44 AM by timg: formatting
Debug output (collect logs) from the Active Directory provider . . . December 19, 2022, at 11:42 AM by timg: formatting
Hiding or Showing the PaperCut Icon in the Dock on macOS . . . December 19, 2022, at 11:20 AM by timg: formatting
Multiple Card/ID Numbers for a user . . . December 19, 2022, at 10:44 AM by timg: formatting
Automated Application Server Removal . . . December 17, 2022, at 06:39 AM by Aaron Pouliot: Removing circular link to PaperCut client uninstall article, added file path for Client uninstall
Creating a Test Environment . . . December 16, 2022, at 04:57 PM by timg: headings
Database Tuning (Advanced Topic) . . . December 16, 2022, at 04:54 PM by timg: headings
Charging different users different amounts . . . December 16, 2022, at 04:50 PM by timg: formatting
Times are Reported Incorrectly in PaperCut NG/MF . . . December 16, 2022, at 04:48 PM by timg: headings
Mobility Print quick setup guide for home printing . . . December 16, 2022, at 03:31 PM by timg: formatting
High CPU usage in the client software . . . December 16, 2022, at 03:26 PM by timg: headings
Supported Third Party Monitoring Tools . . . December 16, 2022, at 03:14 PM by timg: formatting
Corporate Billing Scenario . . . December 16, 2022, at 02:53 PM by timg: headers
Why is the client software preventing exit? . . . December 16, 2022, at 02:48 PM by timg: formatting
Setting the User Auto Generated ID Number Length . . . December 16, 2022, at 02:04 PM by timg: formatting
Supporting Windows workstations via a Mac Server . . . December 16, 2022, at 01:58 PM by timg: formatting
Support for Live Register Biometric Hardware . . . December 16, 2022, at 01:47 PM by timg: formatting
Charging different amounts according to different Paper Types . . . December 16, 2022, at 01:35 PM by timg: Formatting
How do I refund a failed print job? . . . December 16, 2022, at 11:29 AM by timg: headings
Reporting Watermark Problems . . . December 16, 2022, at 11:26 AM by timg: format numbers
What Languages/Translations is PaperCut available in? . . . December 16, 2022, at 10:48 AM by timg: Formatting
Troubleshooting when the Toner Status is missing or incorrect . . . December 16, 2022, at 02:37 AM by Jamie Rothery: typo in first line
Bidirectional Support in the PaperCut Printer with vendor/manufacturer specific drivers . . . December 14, 2022, at 02:18 PM by Vuthy: bye bye
Bidirectional Support in the PaperCut Printer with vendor/manufacturer specific drivers . . . December 14, 2022, at 02:03 PM by Vuthy: bold
Bidirectional Support in Windows . . . December 14, 2022, at 01:41 PM by Vuthy: removed
Open Custom Links In The Same Tab . . . December 14, 2022, at 01:17 PM by timg: minor formatting
Load Testing a PaperCut NG/MF Setup . . . December 14, 2022, at 12:51 PM by timg: formatting
macOS User Client Deployment using Packaging & Deployment Tools . . . December 14, 2022, at 10:07 AM by Jordan Reyes: typo
PaperCut User Client Deployment using Packaging & Deployment Tools . . . December 14, 2022, at 09:52 AM by Jordan Reyes: Updated syntax, improved format, clarified verbiage for modern use cases
Registering a color printer to Microsoft Universal Print . . . December 14, 2022, at 06:52 AM by Alan Morris: other edits
Template . . . December 14, 2022, at 12:06 AM by Jamie Rothery: Removing incorrect text
Improve slow network printing with data compression . . . December 13, 2022, at 11:08 AM by Ray Yang: Add space between the NOTE and the first section of the article
Template Article . . . December 13, 2022, at 02:07 AM by Jamie Rothery: Error creating
PaperCut Hive Embedded - Best Practices . . . December 13, 2022, at 01:53 AM by Jamie Rothery: Link
Impact on PaperCut Software due to Print Nightmare vulnerabilities . . . December 08, 2022, at 03:39 PM by Ray Yang: Replace old redirect with the new link
Renaming user accounts . . . December 08, 2022, at 02:39 PM by Zee: Updated 'using UPNs to prevent username clashes' URL
PaperCut MF Cloud Services - Release History . . . December 08, 2022, at 12:41 PM by Tom C: "Local Document Processing" → "Self-hosted Document Processing", "On-premise" → "On-premises"
Registering a color printer to Azure Universal Print . . . December 08, 2022, at 12:05 PM by Alan Morris: added the PowerShell command to set Printing Defaults for all printers to Color
Adjusting the values used in the environmental impact calculations . . . December 07, 2022, at 12:21 PM by timg: redirect duplicate
Resetting an Internal Users Password . . . December 05, 2022, at 11:10 AM by timg: Updated links and text
Finding the Print Deploy logs for Troubleshooting . . . December 03, 2022, at 10:44 AM by Brad: correct UCS log location for Mac
Troubleshooting Standard AD Sync Issues . . . November 29, 2022, at 12:54 AM by Dan C: Added caveat regarding $ in a username
HITRUST . . . November 28, 2022, at 03:59 PM by timg: updated links
Template Article . . . November 28, 2022, at 03:24 PM by timg: remove
Reducing the number of licensed users . . . November 28, 2022, at 03:14 PM by timg: Category update
What kind of load will PaperCut put on my directory server? . . . November 28, 2022, at 03:11 PM by timg: minor formatting
Charging more for Mylar film plots . . . November 28, 2022, at 03:09 PM by timg: Updated links
Migrating PaperCut to a New Server - when using external database . . . November 28, 2022, at 01:16 PM by timg: typo
Troubleshooting Email to Print issues when using IMAP OAuth for Microsoft 365, Office 365, Outlook.com . . . November 25, 2022, at 02:40 AM by Jamie Rothery: Microsoft O365 IMAP testing tool info for A3 BAD User
SHA1 error message on Konica Minolta . . . November 24, 2022, at 10:59 AM by Jordan Reyes: Updated PMWiki syntax, added Suppress the warning on a Konica Minolta MFD heading
Web Print Status Messages - and what they mean . . . November 23, 2022, at 06:15 AM by Aaron Pouliot: Added troubleshooting note courtesy of John Trembly
Use the Windows Event Viewer to track printing events . . . November 19, 2022, at 07:37 AM by Alan Morris: minor
Obtaining debug logs from Fuji Xerox Embedded devices . . . November 18, 2022, at 11:08 AM by timg: Requested by Vanessa
How to enable debug in Ricoh Devices . . . November 17, 2022, at 07:02 AM by Aaron Pouliot: Added note with path to log file, updated list of steps to just # format
Comprehensive guide to end-to-end print security . . . November 16, 2022, at 01:27 PM by Tyler : revise SMB section, reference print nightmare, add MOB x PD section to windows clients
Getting started with Scan to Fax . . . November 16, 2022, at 11:26 AM by Carrie Entler: updated PDF links for connectors
Administering PaperCut with PowerShell . . . November 15, 2022, at 01:41 PM by peterf: Added fix for edge case problem reported in comments section
Top-Up Cards . . . November 14, 2022, at 11:48 AM by timg: Added cross-link
Logging into the User Web Interface as an Admin doesn’t always work . . . November 11, 2022, at 05:15 PM by timg: minor formatting
I’m a student - How do I get a refund for my failed print job? . . . November 10, 2022, at 12:41 PM by timg: Added note about if someone doesn't see the refund link
Why is Windows preventing me from installing PaperCut NG/MF, and what can I do about it? . . . November 10, 2022, at 03:01 AM by Jack Lawless: Bye
Why is Windows preventing me from installing PaperCut NG/MF, and what can I do about it? . . . November 10, 2022, at 03:00 AM by Jack Lawless: Changing the URL from "WhyAmIPreventedFromInstallingPaperCutAndWhat"
Print Jobs Not Held or Paused in Hold/Release Queue or for Client Popup . . . November 08, 2022, at 05:58 AM by Aaron Pouliot: updated article title to say "held"
Known Issues when upgrading macOS and iOS . . . November 07, 2022, at 08:40 AM by timg: Added info on PD-1527
How can I find a user by their card number and erase it? . . . November 04, 2022, at 06:11 PM by timg: Added command examples and formatting
[Legacy] Grayscale Conversion Limitations . . . November 03, 2022, at 10:02 AM by Aaron Pouliot: Marking as [legacy] per KB-76
Grayscale Conversion Limitations . . . November 03, 2022, at 10:01 AM by Aaron Pouliot: Marking as [legacy] per KB-76
Universal Print Logs . . . November 03, 2022, at 09:52 AM by Aaron Pouliot: Set categories on new article
How to enable Debug Logging . . . November 03, 2022, at 09:46 AM by Aaron Pouliot: Added link to Universal Print Logs article
Universal Print Connector for PaperCut MF/NG . . . November 03, 2022, at 09:46 AM by Aaron Pouliot: Created new article
Universal Print Connector for PaperCut MF/NG - Release History . . . November 03, 2022, at 09:20 AM by Aaron Pouliot: Added category UniversalPrint
[REDIRECTED] Considerations When Using Popup Authentication . . . November 03, 2022, at 08:38 AM by Aaron Pouliot: Redirected to manual page KB-154
Considerations When Using Popup Authentication . . . November 03, 2022, at 08:36 AM by Aaron Pouliot: reverted so I can save as PDF
High Availability . . . November 03, 2022, at 08:16 AM by Aaron Pouliot: Added preamble to mention article history, whitepaper, and manual.
How do I merge Printers/Users/Databases in PaperCut? . . . November 02, 2022, at 06:21 PM by timg: added 'amalgamate' since it's popular!
Troubleshooting Offline Site Servers . . . November 01, 2022, at 02:07 AM by Chris King: minor wording edit
Adding aliases for usernames . . . October 28, 2022, at 12:06 PM by timg: redirect
Recent Issues with IMAP or POP3 for Microsoft Exchange Mail Servers . . . October 28, 2022, at 07:09 AM by Aaron Pouliot: Linked to Known Issue
“Error while fetching mail - AUTHENTICATE failed” message when you’re using Email to Print . . . October 28, 2022, at 06:30 AM by Aaron Pouliot: Linked to new article OAuth365EmailToPrintTroubleshooting
Basic Authentication Access for Office 365 and Google Workspace Email accounts . . . October 28, 2022, at 06:06 AM by Aaron Pouliot: Changed Categories from Authentication to Email to Print and Notifications
[Legacy] Setting up Mobility Print DNS with MacOS Server DNS . . . October 27, 2022, at 09:39 AM by Jacob Fitzgerald: Marking as legacy
Batch User Import/Update Example .tsv files . . . October 26, 2022, at 12:54 PM by timg: tweaks
Obtaining debug logs from Fuji-Xerox Embedded devices . . . October 26, 2022, at 11:32 AM by timg: redirect cos of legal
Obtaining debug logs from Fuji-Xerox Embedded devices . . . October 26, 2022, at 11:31 AM by vanessa: rename KB for legal
Exceeding the license limit (user count exceeded) . . . October 25, 2022, at 06:57 PM by timg: cleaned up the formatting
Resetting the Admin Password . . . October 25, 2022, at 01:54 PM by timg: Formatting
How to ignore a user in PaperCut . . . October 24, 2022, at 02:41 PM by timg: Formatting
I have seen that PaperCut supports internal users. What about internal Groups? . . . October 20, 2022, at 02:53 PM by timg: Formatting
Delegated Print Release Configuration . . . October 20, 2022, at 03:57 AM by Aaron Pouliot: Linked to Hold/Release Queue Manager article
Correcting Historical Displays of Page Count Errors . . . October 19, 2022, at 03:39 PM by timg: Added note about editing page cost too
Login to PaperCut interfaces using Email Address . . . October 19, 2022, at 12:48 PM by timg: Cross linking and updated with info on where to find the email.
PaperCut and Active Directory . . . October 18, 2022, at 01:19 PM by timg: Added cross-links
Troubleshooting Active Directory Authentication / AD login issues . . . October 18, 2022, at 11:54 AM by timg: Added note and cross-link about running App server as domain user
Why currency / unit based print accounting is better than counting pages . . . October 10, 2022, at 04:16 PM by timg: Cross-linking
Placing a daily limit on the number of pages printed . . . October 10, 2022, at 04:09 PM by timg: Cross-link
Change the Nightly Maintenance and Directory Sync times . . . October 06, 2022, at 10:20 AM by Aaron Pouliot: added warning about running perform-group-sync too frequently
Recent Issues with IMAP or POP3 for Microsoft Exchange Mail Servers . . . October 05, 2022, at 07:36 PM by Leo: Formatting
Upgrading PaperCut MF to 22.0.5 with an existing Fujifilm Business device fleet . . . October 04, 2022, at 09:10 AM by Aidan O’Halloran: Corrected typo
Accessibility and PaperCut . . . October 03, 2022, at 03:45 PM by timg: Update to this KB coming in the future - removing old dates in the meantime.
Troubleshooting PaperCut User Client Not Popping Up . . . September 30, 2022, at 07:36 AM by Aaron Pouliot: updated article titles
Scanning with PaperCut - best practices for compression . . . September 28, 2022, at 03:03 PM by Jacob Fitzgerald: Updated information on PO-536 to reflect resolution in 22.0.3
User Client Popups and the Windows IPP service . . . September 28, 2022, at 09:09 AM by Alan Morris: added the IUSR keyword.
Adding aliases for usernames . . . September 27, 2022, at 03:03 PM by timg: formatting
Installing / Applying the supplied license file . . . September 21, 2022, at 06:54 AM by Jordan Reyes: redirect to manual
Troubleshooting Print Archiving . . . September 21, 2022, at 05:11 AM by Aaron Pouliot: Added log collection steps
Slow Printing on Some Sharp Copiers . . . September 14, 2022, at 11:47 PM by Dan C: Made clearer which switch is required
[Legacy] Importing SSL Certificates in Linux . . . September 13, 2022, at 03:42 AM by Aaron Pouliot: Marked article as Legacy
Plan your PaperCut Application Server Migration . . . September 08, 2022, at 02:59 PM by Martin Medovarsky: Added Job Ticketing instructions 5g
A How-To Guide to Custom Report writing with JasperSoft Studio and PaperCut NG/MF . . . September 07, 2022, at 03:43 PM by Jacob Fitzgerald: External database is a requirement.
How to configure PaperCut to allow users to log in with an alternate username . . . September 07, 2022, at 03:07 PM by timg: corrected link
Preparing to use UPN usernames with PaperCut when synching with the standard Azure AD sync method . . . September 07, 2022, at 03:07 PM by timg: corrected link
Large Scan to Email jobs fail . . . September 02, 2022, at 07:50 AM by AaronPouliot: Removed section about this being caused by Doc Proc and linked to new compression article.
Error: Test Page failed to print with Mobility Print and PaperCut Pocket/Hive . . . August 25, 2022, at 07:24 AM by Alan Morris: added MS reference to disabling the policies.
Using PaperCut with Nexudus . . . August 03, 2022, at 07:40 AM by AaronPouliot: Fixed Nexudus link https://papercutsoftware.slack.com/archives/C0185C82YRZ/p1659476035110119
Hide the print job owner from a Find-Me Virtual Queue using the PaperCut NG/MF LPD Service . . . July 28, 2022, at 08:45 AM by Tim Shimmin: s/server/service
Manually Overriding the Group List . . . July 19, 2022, at 01:45 PM by Jacob Fitzgerald: Modified to make mention that Option 1 does not work for Azure AD.
Printers disappear after running the Windows Mobility Print or the PaperCut Pocket/Hive printer installer . . . July 13, 2022, at 02:04 AM by Alan Morris: removed Print Deploy from the 255 max Internet Port name reference since hitting with Mobility Print
Support for Sharp CR5 Atlas and Titan models with PaperCut MF . . . July 12, 2022, at 02:11 PM by timg: updated with 22.0.2 info
Attempted to be Unpaused . . . July 11, 2022, at 07:25 PM by Jamie Rothery: Added Xerox Desktop Print Experience to Is another print management app interfering?
Enabling print scripting, device scripting and advanced scripting features . . . July 11, 2022, at 03:49 PM by timg: typo
How to turn off PaperCut’s Document Processing . . . July 11, 2022, at 11:37 AM by Jacob Fitzgerald: Added mention of new compression settings in v22, updated screenshot
Template Article . . . July 01, 2022, at 11:29 PM by Jack Lawless: Updating some of the slack references etc.
PaperCut Chrome App replacement coming soon . . . July 01, 2022, at 04:52 PM by timg: tweaked heading to avoid dupe
Granular mail delivery controls for Scan to Fax using the Basic (Generic SMTP) connector . . . July 01, 2022, at 04:43 PM by timg: added a couple of headings - forgive me Jake pleeeeez
[Legacy] Adding the PaperCut Web Widgets in Moodle . . . June 30, 2022, at 09:40 PM by Jack Lawless: Delete/Redirect - Widget EOL
Template Article . . . June 30, 2022, at 09:02 PM by Jack Lawless: for testing
[Legacy] Adding the PaperCut Web Widgets in Moodle . . . June 30, 2022, at 09:01 PM by Jack Lawless: Title change, grammar
Integrating the PaperCut Client with a Public Kiosk solution . . . June 30, 2022, at 04:05 PM by Jacob Fitzgerald: Fixed Windows PowerShell commands (use ` to escape spaces in call to .exe, use $env:UserName)
Regular Expressions for Card Numbers . . . June 29, 2022, at 11:58 AM by Mel: Added information about regex101 website
Database Schema Diagrams . . . June 29, 2022, at 10:50 AM by Igal: Update schema for 22.0.1
Best Practices for syncing multiple Google Cloud Directory Domains in PaperCut MF/NG . . . June 29, 2022, at 04:23 AM by AaronPouliot: Linked to article "Sync users from multiple Google Cloud Directory domains"
PaperCut Grows FAQ . . . June 28, 2022, at 11:24 AM by timg: updated category
Best Practice when Migrating Domains . . . June 24, 2022, at 07:03 AM by AaronPouliot: Updated based on ticket #1149778. Thanks Eric Gore!
A guide to easy and secure Cerner printing with PaperCut . . . June 22, 2022, at 09:49 AM by timg: typo
Email to Print Gmail blocked sign-in attempt problem . . . June 10, 2022, at 07:58 AM by AaronPouliot: updated article to mention new Email to Print OAuth article
Basic Authentication Access for Office 365 and G-Suite Email accounts . . . June 09, 2022, at 07:27 PM by timg: typos
Obtaining Maintenance and Support . . . June 06, 2022, at 09:42 AM by timg: redirect
GoogleOAuth2ForEmailToPrint . . . June 01, 2022, at 01:14 PM by Sonja: Fixe title formatting
Is PaperCut compatible with SNMPv3? . . . May 31, 2022, at 07:21 PM by Chris King: Minor update
What are the implications of users belonging to multiple groups? . . . May 30, 2022, at 02:29 PM by timg: updated links
Device Count Exceeded . . . May 27, 2022, at 04:40 PM by Harshita: adding extra information
Knowledge Base . . . May 26, 2022, at 02:26 PM by josh: added two featured articles as per vanessa/lucas wishes
Making Printers Available to All Users . . . May 25, 2022, at 02:22 AM by Alan Morris: added note that admin access is required.
Spring4Shell (CVE-2022–22965) . . . May 18, 2022, at 11:01 PM by timg: delete
EnablingPrintScriptingDeviceScripting . . . May 18, 2022, at 11:00 PM by timg: delete
Enabling print scripting, device scripting and advanced scripting features . . . May 18, 2022, at 10:59 PM by timg: remove
Integrating PaperCut MF with the Copyright Licensing Agency - UK only . . . May 18, 2022, at 08:40 PM by Matt Lee: Updated CLA Port number
Client does not have permissions to send as this sender . . . May 18, 2022, at 07:20 AM by AaronPouliot: Retitled article
Client does not have permissions to send as this sender 365 . . . May 18, 2022, at 07:19 AM by AaronPouliot: Retitled article
Integrated Scanning to Email with Office 365 . . . May 18, 2022, at 05:19 AM by AaronPouliot: overhauled KB with info from 785397
Obtaining Maintenance and Support . . . May 17, 2022, at 01:59 PM by Harshita: Adding M&S expiry warning timeline
Configuring PaperCut Mobility Print behind a Network Load Balancer . . . May 17, 2022, at 01:35 AM by Brad Stone: Supplanted by Mobility manual page on same subject - Configure Mobility Print behind a Network Load
Common Questions about Web Print . . . May 13, 2022, at 02:20 PM by timg: Updated with q about picture files
Can Mobility Print users choose a tray? . . . April 30, 2022, at 10:11 AM by Alan Morris: removed '
Auto Paper Size & Auto Color for Integrated Scanning . . . April 27, 2022, at 05:16 PM by Matt Lee: Updated product tags
Configuring Paper Sizes with Integrated Scanning . . . April 26, 2022, at 10:51 PM by Matt Lee: Update supported platforms for auto-size scanning
Stopping and Starting (Restarting) PaperCut Services . . . April 26, 2022, at 10:28 AM by Mel: Switched the mob print cloud client steps
Supported Print Drivers for NG and MF . . . April 16, 2022, at 02:22 AM by AaronPouliot: changed title from "Supported Printers" to "Supported Print Drivers for NG and MF"
Hiding the PaperCut Service Account from the login screen on macOS print servers . . . April 08, 2022, at 08:10 PM by Jack Lawless: Terminology, aethetics.
Tuning TCP/IP for your PaperCut server . . . April 08, 2022, at 07:56 AM by Alan Morris: added TcpTimedWaitDelay keyword
Secure your PaperCut NG/MF server . . . April 07, 2022, at 07:28 AM by AaronPouliot: fixed Print Deploy enhance security link
How to Enable Debug (collect logs) for PaperCut Web Print . . . March 09, 2022, at 05:12 AM by BL: Fixed systemd command to restart service
Troubleshooting login at devices . . . February 28, 2022, at 04:06 PM by timg: Added key strings
Troubleshooting and optimizing Server Performance . . . February 25, 2022, at 09:27 AM by Aaron Pouliot: cleaned up header
Run a PaperCut NG or MF Release Station from a Raspberry Pi . . . February 25, 2022, at 03:32 AM by Jack Lawless: Image is 8GB, increased the minimum SD Card requirement.
Common Questions about Find-Me Printing . . . February 23, 2022, at 04:38 AM by Jack Lake and Aaron Pouliot: added print script to track Find-Me Printing
Printer Failover with Print Scripting . . . February 09, 2022, at 02:58 PM by JoshB: changed title and added the note
Printer Failover . . . February 09, 2022, at 11:18 AM by JoshB: removed overview subheading
When the PaperCut Server Won’t Start . . . February 08, 2022, at 04:26 AM by Aaron Pouliot: added note about disk space
Deploy Mobility Print queues to Groups . . . February 02, 2022, at 07:15 AM by Alan Morris: adding some keywords since this great article is hard to find.
Configuring PaperCut Mobility Print behind a Network Load Balancer . . . January 28, 2022, at 04:22 PM by amir: accessible port
Starting the Client on macOS with Launchd . . . January 20, 2022, at 10:15 AM by Leon D: minor edit
Top Tips for using the PaperCut MF/NG public web services API . . . January 18, 2022, at 01:57 PM by Dug: Amended more resources item 2 from 404 not found to ScriptinganAPIs link
How to Enable Debug (collect logs) in the Site Server . . . January 17, 2022, at 02:22 PM by Dug: Removed overly-narrow instructions to just send service.log and server.log files, send all logs zip
Language Support in Config Files . . . January 14, 2022, at 06:57 AM by Jordan Reyes: Updated link
Which Version of Java Do I Need Installed? . . . January 12, 2022, at 11:22 PM by Jack Lawless: v13 and prior has been EOL for 4 years, retiring page with a redirect
How to Enable Debug (collect logs) for the Application Server . . . January 06, 2022, at 10:32 PM by Jack Lawless: Redirect
How to collect Application Server Debug Logs . . . January 06, 2022, at 10:31 PM by Jack Lawless: Refinement
Batch Deleting Printers . . . December 22, 2021, at 05:38 AM by Aaron Pouliot: Added headers
PaperCut NG free license . . . December 15, 2021, at 06:39 AM by Aaron Pouliot: Added mention of chat support https://papercutsoftware.slack.com/archives/C04D1FEJY/p163951068943390
How to save on color toner with PaperCut . . . December 14, 2021, at 08:58 PM by Jack Lawless: Typos and grammar
Common security questions and updates on specific security vulnerabilities . . . December 13, 2021, at 11:26 AM by timg: Added CVE-2021-44228
Decreasing the load for Print Deploy environments . . . December 07, 2021, at 01:04 PM by Sonja McShane: Copyedited. Made headings sentence case. Minor edits.
Payment Gateway Troubleshooting . . . December 03, 2021, at 05:55 AM by Aaron Pouliot: minor changes
Online (Manual) Payment Gateway Troubleshooting . . . December 01, 2021, at 05:19 AM by Aaron Pouliot: typos
Language Selection at the MFD . . . November 30, 2021, at 09:24 PM by Matt Lee: Spacing update
Common Global Print Driver Questions . . . November 30, 2021, at 09:14 AM by Aaron Pouliot: Added note about tracking demand for other brands with stapling.
Impact on PaperCut Software due to Print Nightmare vulnerabilities including CVE-2021-1675, CVE-2021-34527 and CVE-2021-34481 . . . November 29, 2021, at 02:31 PM by timg: Re-write with latest info and status
Adding and sharing a printer in Windows . . . November 24, 2021, at 04:30 PM by Sonja McShane: A few grammar things.
Preparing to use UPN usernames with PaperCut when synching with the standard Azure AD sync method . . . November 16, 2021, at 05:57 PM by timg: Redirect
UsingUPNswithAzureADSync . . . November 16, 2021, at 05:48 PM by timg: Redirecting
Tracking jobs printed from a Fiery using PaperCut . . . November 12, 2021, at 11:38 AM by Leo Ye: updated the "last updated" date for Mac
Using the Snapshots to Gather Information from PaperCut NG and PaperCut MF . . . November 10, 2021, at 02:07 AM by Jack Lawless: Clarifying thread snapshot file retrieval, general tweaks.
Active Directory username length limitation . . . November 09, 2021, at 05:29 PM by timg: Updated keywords
Importing users from multiple Active Directory domains . . . November 09, 2021, at 04:36 AM by Aaron Pouliot: Added note about TCP/UDP port 88
[Legacy] How to deploy PaperCut NG/MF Application Server with SAML Single Sign-On . . . November 05, 2021, at 04:30 AM by Jack Lawless: Legacy due to Web Auth being EOL'd in 2018 by Stanford University
[Legacy] Using WebAuth with PaperCut . . . November 05, 2021, at 02:45 AM by Aaron Pouliot: Added disclaimer to head of article, marked as Legacy
Normalizing usernames from printer usage . . . November 03, 2021, at 12:13 PM by timg: Updated to include an example to strip off AzureAD\ prefix.
Common Questions about Payment Gateways . . . October 27, 2021, at 10:04 AM by Aaron Pouliot: linked to new article /PaymentGatewayTroubleshooting
Ignoring or deleting printers . . . October 19, 2021, at 10:12 AM by Aaron Pouliot: Cross linked to /BatchDeletingPrinters, defined "deleting" vs "Ignoring"
Automatically set up the PaperCut TCP/IP Port . . . October 06, 2021, at 08:50 AM by Aaron Pouliot: Added requirement of Server 2012 or higher #1095175
Installing PaperCut NG/MF on Windows Server Core . . . October 02, 2021, at 04:38 AM by Jordan Reyes: Improved grammar, fixed typos
Media size issue for iOS jobs sent to Mobility Print server on MacOS ? . . . October 01, 2021, at 08:00 PM by Jack Lawless: Migrated to a Known Issue
Common Site Server Questions . . . October 01, 2021, at 04:48 AM by Aaron Pouliot: Crosslinked to /AutomatedApplicationDeployment
Embedded Platform Timeout Settings . . . September 28, 2021, at 09:40 AM by Mel: Spelling error in FX
Use an existing trusted SSL certificate for Mobility Print . . . September 25, 2021, at 04:50 AM by Aaron Pouliot: Added step to set accessibleIP
How to Enable Debug (collect logs) in the Release Station . . . September 24, 2021, at 02:46 AM by Jack Lawless: product branding
Migrating from one Edition of PaperCut to Another (e.g. from NG to MF) . . . September 21, 2021, at 03:20 AM by Aaron Pouliot: Changed advice to stick to same version for simplicity.
Upgrading your Mobility Print installation to work with PaperCut NG or PaperCut MF . . . September 13, 2021, at 05:18 PM by Sonja McShane: Just a few grammar changes and few words.
Media size issue for iOS jobs sent to Mobility Print server on MacOS ? . . . September 09, 2021, at 11:59 PM by Jack Lawless: Tweaked keywords
Media Size Problem with Jobs from iOS Devices to Mobility Print Running on MacOS ? . . . September 08, 2021, at 08:51 PM by Alex G: formatting
Media Size Problem with Jobs from iOS Devices to Mobility Print Running on MacOS . . . September 03, 2021, at 05:03 PM by Leo Menzies-Ye ?: deleting and moving to new category/URL
Common Questions about Integrated Scanning (FAQ) . . . September 03, 2021, at 02:20 PM by Anshul: Spelling mistakes fixed!
How to Enable Debug (collect logs) in CUPS . . . September 02, 2021, at 10:58 AM by timg: search text update
Troubleshooting PaperCut’s Hardware Page Count . . . September 02, 2021, at 10:58 AM by timg: search text update
HowToUseNewScanToFaxAction . . . August 18, 2021, at 02:53 PM by Chethana : Updated redirect URL
How to use a new Scan to Fax action to connect to your fax provider . . . August 18, 2021, at 02:49 PM by Chethana : Redirected to new, updated version of the kb.
Getting started with Scan to Fax . . . August 18, 2021, at 02:44 PM by Chethana : Had template URL. Created new kb with correct URL.
Template Article . . . August 18, 2021, at 02:36 PM by Chethana : Updated URL
Print jobs called “Remote Downlevel Document” (and How to Fix Them) . . . August 14, 2021, at 06:25 AM by Aaron Pouliot: fixed headers
Adding a printer in Windows . . . August 14, 2021, at 04:16 AM by Aaron Pouliot: Gave article facelift
Showing or forgetting the most recently used Shared Accounts . . . August 12, 2021, at 03:32 PM by timg: Formatting
Adding a new printer on a Mac . . . August 05, 2021, at 05:21 AM by B: Updated file path
PaperCut Connector for Universal Print - Release History . . . August 03, 2021, at 05:29 PM by timg: Typo
PaperCut Connector for Microsoft Universal Print . . . August 03, 2021, at 05:20 PM by timg: Cross link to UP release notes.
PaperCut Universal Print - Release History . . . August 03, 2021, at 05:18 PM by timg: Typo
Amalgamate (merge) print queues from load-balanced print servers . . . July 23, 2021, at 08:47 AM by Aaron Pouliot: bolded warning
Database Upgrade Error . . . July 17, 2021, at 04:31 AM by Aaron Pouliot: Created new article
Three Ways to Save on Color toner . . . July 16, 2021, at 06:32 AM by Aaron Pouliot: Added method to set convert to duplex as default at device PC-14198
Is Cross-Server Redirection Possible Without Local Administrator Rights? . . . July 14, 2021, at 05:36 AM by Aaron Pouliot: cross-linked to /ServiceAccount and /InstallingPaperCutonDomainController. Still needs QA.
Large scan jobs fail . . . July 14, 2021, at 05:16 AM by Aaron Pouliot: Restructured article following call. Linked to Advanced Config section in manual.
I receive an error “Malformed \uxxxx encoding” when using db-tools . . . July 13, 2021, at 06:39 AM by Aaron Pouliot: Moved content to /DbToolsError and added redirect to page
Errors when running db-tools . . . July 13, 2021, at 06:38 AM by Aaron Pouliot: Incorporated content from /MalformeduxxxxEncoding, added headers
Database Upgrades . . . July 13, 2021, at 06:22 AM by Aaron Pouliot: Linked to /DatabaseSchema article
Impact on PaperCut Software due to Print Nightmare (CVE-2021-1675,CVE-2021-34527) . . . July 09, 2021, at 10:25 AM by timg: Updated bullet point
Best Practices for Private Cloud Hosting . . . July 08, 2021, at 04:19 PM by peterf: Version 1.0
Report FAQs . . . July 07, 2021, at 01:47 PM by timg: Added note about the scheduled reports config key
Common Mac Printing Issues . . . July 06, 2021, at 02:29 PM by timg: Cross-link
Troubleshooting Escrow (Insufficient Funds) when users try to login to devices . . . July 06, 2021, at 01:20 PM by timg: Formatting
Common Security Questions . . . July 05, 2021, at 05:03 PM by timg: Update pointing to the latest mitigations and workarounds from MS
SSL Cipher Configuration - removing weak ciphers . . . June 30, 2021, at 11:10 AM by Amir: mention TLS1.3
PaperCut NG free license . . . June 24, 2021, at 09:56 AM by timg: Redirect to new URL
PaperCut User Client Not Popping Up . . . June 24, 2021, at 06:21 AM by Aaron Pouliot: added keywords
Prompting for additional pages when using Integrated Scanning . . . June 22, 2021, at 06:55 AM by Aaron Pouliot: Switched category to IntegratedScanning
Message size exceeds fixed maximum message size . . . June 22, 2021, at 02:48 AM by Aaron Pouliot: Created new article
Finding the Mobility Print logs for Troubleshooting . . . June 18, 2021, at 04:52 AM by employee 82 ?: I added the user context service log for Windows. Also clarified a couple of other things.
How do I redeem my top-up card or add credit? . . . June 17, 2021, at 01:59 PM by timg: Added more 'add credit' keywords.
Supported Printers . . . June 17, 2021, at 11:28 AM by timg: Added links to the supported printers pages for MF and Hive for additional info.
What external database should I use? . . . June 15, 2021, at 08:00 AM by Aaron Pouliot: Redirected to /ExternalDatabases
Common Questions about External Databases . . . June 15, 2021, at 07:59 AM by Aaron Pouliot: Merged in content from /WhatExternalDatabaseShouldIUse
Running PaperCut On An External Database . . . June 15, 2021, at 07:48 AM by Aaron Pouliot: Redirected to /ExternalDatabases
Swipe Card does not let me Login . . . June 15, 2021, at 02:35 AM by Aaron Pouliot: added advice to power-cycle card reader
The Fun Side of SysAdmins . . . June 08, 2021, at 07:28 PM by Jack Lawless: Deletion
Linux Release Station Scaling . . . June 08, 2021, at 11:45 AM by timg: Redirect
[Legacy] Applying the New User UI Refresh . . . June 08, 2021, at 11:44 AM by timg: Redirect
I’m migrating from GPAS. How do I import balances? . . . June 08, 2021, at 11:43 AM by timg: Redirect
[Legacy] PaperCut Web Print can’t load XPS files under Windows XP 64bit . . . June 08, 2021, at 11:43 AM by timg: Redirect
Pagination in Shared Accounts List . . . June 08, 2021, at 11:42 AM by timg: Redirect
You receive a Failed Read Error when installing embedded software on a Kyocera MFD . . . June 08, 2021, at 11:41 AM by timg: Redirect
Slow server/slow popups with Novell iPrint . . . June 08, 2021, at 11:40 AM by timg: Redirect
Lexmark Print Queues occasionally get stuck . . . June 08, 2021, at 11:40 AM by timg: Redirect
Project Wollemi News And Activity . . . June 08, 2021, at 11:39 AM by timg: Redirect
Running PaperCut on a peer-to-peer or home network . . . June 08, 2021, at 11:39 AM by timg: Redirect
PCL5 Watermarking . . . June 08, 2021, at 11:38 AM by timg: Redirect
Are you seeing issues with IE’s Compatibility Mode? . . . June 08, 2021, at 11:37 AM by timg: Redirect
[Legacy] Stopping Net Send / WinPopup Messages on Windows XP . . . June 08, 2021, at 11:36 AM by timg: Redirect
RM Network Monitor Service . . . June 08, 2021, at 11:35 AM by timg: Redirect
[Legacy] Upgrading to PaperCut ChargeBack 7 (or later) from an earlier version . . . June 08, 2021, at 11:35 AM by timg: Redirect
Trialling PaperCut NG/MF Using a Subset of all Users . . . June 08, 2021, at 11:34 AM by timg: Redirect
[Legacy] Upgrading PaperCut ChargeBack to version 6.2 only . . . June 08, 2021, at 11:33 AM by timg: Redirect
Certified Integration Technology . . . June 07, 2021, at 04:28 PM by timg: Formatting
cPad Copier Terminal FAQ . . . June 07, 2021, at 03:32 PM by timg: Formatting
PaperCut and Wide-Format Printers . . . June 07, 2021, at 02:28 PM by timg: Formatting
Port Monitors and PaperCut . . . June 07, 2021, at 02:27 PM by timg: Formatting
Tiered Billing and Color Coverage . . . June 07, 2021, at 02:26 PM by timg: Formatting
Questions about the Payment Gateway . . . June 07, 2021, at 02:26 PM by timg: Formatting
All about Page-Level Color Detection . . . June 07, 2021, at 02:23 PM by timg: Formatting
Release Station FAQ . . . June 07, 2021, at 02:11 PM by timg: Tweak
PaperCut on 64-bit (x64) platforms . . . June 07, 2021, at 02:08 PM by timg: Formatting
Conditional Watermarking of Print Jobs . . . June 07, 2021, at 12:31 PM by timg: Formatting
Common Scalability Questions . . . June 07, 2021, at 12:23 PM by timg: formatting
Deleting Users from PaperCut NG or PaperCut MF . . . June 07, 2021, at 12:04 PM by timg: Formatting
Configuring the macOS PaperCut user client JVM start up parameters . . . June 07, 2021, at 11:03 AM by timg: Formatting
PaperCut trial period extensions . . . June 07, 2021, at 11:01 AM by timg: Tidying
PaperCut MF Solution Brief . . . June 07, 2021, at 10:52 AM by timg: Formatting
Managing many client matter accounts . . . June 07, 2021, at 10:30 AM by timg: Formatting
Downgrading PaperCut (to an older version) . . . June 07, 2021, at 10:27 AM by timg: Formatting
Wide Area Networks (WAN) Considerations . . . June 07, 2021, at 10:24 AM by timg: Formatting
Tracking Printer Trays . . . June 07, 2021, at 10:23 AM by timg: Formatting
The user client is already running . . . June 07, 2021, at 10:10 AM by timg: Formatting
Print Quotas . . . June 07, 2021, at 10:07 AM by timg: Formatting
How Does Hardware Page Count Affect Printing Speed? . . . June 07, 2021, at 09:58 AM by timg: Link to manual
Applying For A License Exception . . . June 07, 2021, at 09:54 AM by timg: formatting
Removing duplicate printers after a server name change . . . June 05, 2021, at 08:48 AM by Aaron Pouliot: added note to update file path if this is NG or installed in another directory
[Legacy] Installing and configuring SquidNT . . . June 04, 2021, at 04:06 PM by timg: Legacy
[Legacy] Configuring Squid on Linux to authenticate with Active Directory . . . June 04, 2021, at 04:06 PM by timg: Legacy
[Legacy] Adding PaperCut as a certificate Trusted Publisher for the PaperCut Global PostScript driver. . . . June 04, 2021, at 04:04 PM by timg: Typo
Tracking Photocopiers . . . June 04, 2021, at 03:58 PM by timg: Updated links
How do I show Shared Account Balances in the User Client . . . June 04, 2021, at 03:28 PM by timg: Formatting
[Legacy] Working with popup messages . . . June 04, 2021, at 03:24 PM by timg: Updated categories
[Legacy] Example of adding printers using WScript . . . June 04, 2021, at 03:23 PM by timg: Legacy
[Legacy] Automating printer management in a school, university or education environment . . . June 04, 2021, at 03:22 PM by timg: Legacy
[Legacy] Logon Script: con2prt . . . June 04, 2021, at 03:20 PM by timg: Legacy
Device Scripting: Known Issues and Limitations . . . June 04, 2021, at 02:54 PM by timg: redirect
Print Tracking . . . June 04, 2021, at 01:01 PM by timg: redirect
Track Printing . . . June 04, 2021, at 01:01 PM by timg: Merging pages
Importing a subset of domain users . . . June 04, 2021, at 12:54 PM by timg: formatting
PaperCut NG free license . . . June 04, 2021, at 04:05 AM by Aaron Pouliot: reverted change
Why was this job ‘Temporarily Hidden’? . . . June 04, 2021, at 03:04 AM by Aaron Pouliot: Updated "timers lapsing" section to "Certain Print Provider settings were wrongly tampered with"
How do I find the list of active User Clients? . . . June 03, 2021, at 02:34 PM by timg: Added headings
Repeated Print Script Pop-ups . . . June 03, 2021, at 11:58 AM by timg: Minor formatting
The Advantages of Print Monitoring . . . June 03, 2021, at 11:50 AM by timg: Added navigation
Adopt a Feature Program . . . June 01, 2021, at 09:49 AM by timg: Requested to update.
Database Connection Counts (Advanced Topic) . . . May 26, 2021, at 03:25 PM by timg: Minor formatting
Third Party SQL Monitoring . . . May 26, 2021, at 02:59 PM by timg: formatting
Calling server-command from a remote system . . . May 26, 2021, at 07:51 AM by Alec: Have the English make sense even more
How to enable SSL debug mode . . . May 26, 2021, at 12:15 AM by Jack Lawless: Numbered lists broke.
What is the Advanced Client? . . . May 17, 2021, at 12:50 PM by timg: Updated headings
How to Enable Debug in the User Client . . . May 14, 2021, at 03:33 AM by Jordan Reyes: added keywords for better searches
KnownIssuesTest . . . May 11, 2021, at 02:42 PM by timg: Redirect
DebugLogsFromWebServiceDevices . . . May 11, 2021, at 02:42 PM by timg: Redirect
UsingCardWizard . . . May 11, 2021, at 02:41 PM by timg: Redirect
IOS6AirPrintHotfix . . . May 11, 2021, at 02:40 PM by timg: Redirect
BackupStrategy . . . May 11, 2021, at 02:39 PM by timg: Redirect
HowToMigrateFromProjectBanksiaToMobilityPrint . . . May 11, 2021, at 02:38 PM by timg: Redirect
UsingCardWizardWithOffice2016 . . . May 11, 2021, at 02:37 PM by timg: Redirect
ManagingLaptops . . . May 11, 2021, at 02:36 PM by timg: Redirect
ResellerBillingDetails . . . May 11, 2021, at 02:35 PM by timg: Redirect
RemoteSupport . . . May 11, 2021, at 02:35 PM by timg: Redirect
Error87 . . . May 11, 2021, at 02:34 PM by timg: Redirect
ErrorTextPropertyIsReadOnly . . . May 11, 2021, at 02:33 PM by timg: Redirect
PaperCutMFBuild23456 . . . May 11, 2021, at 02:32 PM by timg: Redirect
AddingPrintersInAnEnvironment . . . May 11, 2021, at 02:32 PM by timg: Redirect
InternetControlAndEduConnect . . . May 11, 2021, at 02:31 PM by timg: Redirect
PrintAuditingAndControlOnNetware . . . May 11, 2021, at 02:30 PM by timg: Redirect
ChoosingTheRightEdition . . . May 11, 2021, at 02:28 PM by timg: Redirect
AuthenticationAndImportingUsersInNG . . . May 11, 2021, at 02:27 PM by timg: Redirect
ClientBandwidthSavingScripts . . . May 11, 2021, at 02:26 PM by timg: Redirect
Partially Clearing Out The Log Data . . . May 11, 2021, at 03:08 AM by priyanka: adding an image
How to change the allowed amounts for Payment Gateways . . . May 08, 2021, at 04:40 AM by Jordan Reyes: Modified the Categories & Keywords
Monitoring PaperCut NG or MF System Health using Zabbix . . . May 07, 2021, at 11:35 AM by Kate Xu: step5 session1 link
How to deploy PaperCut Application Server with SAML single sign-on . . . May 04, 2021, at 11:02 PM by Imannuel Bilson-Graham ?: Adding the university of Kent SSO implementation guide as an additional resource
The Fun Side of SysAdmins . . . May 04, 2021, at 02:35 PM by Mel Z: updated the featured in
Web Single Sign-on Problems and Diagnosis . . . April 29, 2021, at 02:36 PM by timg: Added additional error which can be resolved with the same fix!
Saving Abnormal Spool Files . . . April 28, 2021, at 02:55 PM by timg: Link update
Capturing Spool Files with Mobility Print . . . April 28, 2021, at 02:20 PM by timg: doh, another typo!
Capturing a Novell Spool file . . . April 28, 2021, at 02:17 PM by timg: Updated link
Capturing a Linux Spool File . . . April 28, 2021, at 02:17 PM by timg: Updated link
Capturing a Mac Spool File . . . April 28, 2021, at 02:16 PM by timg: Updated link
Capturing a Windows Spool File . . . April 28, 2021, at 02:15 PM by timg: Updated link
Capturing Spool Files for Mobility Print . . . April 28, 2021, at 02:07 PM by timg: Redirecting to more appropriate URL
Capturing a Windows Spool File . . . April 28, 2021, at 02:03 PM by timg: Removing duplicate
Secondary Server/Direct Print Monitor/Print Provider Troubleshooting . . . April 28, 2021, at 03:11 AM by Aaron Pouliot: minor fixes
Users cannot log in to PaperCut web interface . . . April 28, 2021, at 02:20 AM by Aaron Pouliot: Added headers and "check the easy stuff" section
Error: Test Page failed to print . . . April 23, 2021, at 12:01 PM by Mel Z: updated to mention Pocket/Hive
PaperCut Print Management on UNIX and Enterprise Systems (tracking) . . . April 21, 2021, at 05:44 PM by Alec: Remove LRS reference
Health monitoring using PRTG and PaperCut templates . . . April 16, 2021, at 11:47 AM by Sam Byron: Add a warning about expensive endpoints.
Advanced Health Monitoring using PRTG . . . April 16, 2021, at 11:29 AM by Sam Byron: Add warning about expensive endpoints.
Simple Health Monitoring using PRTG . . . April 16, 2021, at 10:19 AM by Sam Byron: Update expensive endpoint warning
Comparing Device Meters Counts to PaperCut NG/MF Logs . . . April 16, 2021, at 12:26 AM by Chris King: Changed title to include NG/MF
Comparing Device Meters Counts to PaperCut Logs . . . April 16, 2021, at 12:25 AM by Chris King: Removed paragraph which offered a loose suggestion of 98-99% comparison accuracy
Simple Health Monitoring using Zabbix . . . April 15, 2021, at 03:26 PM by Sam Byron: Added a warning for the use of expensive endpoints
[Legacy] Building A Mac Client Install Package . . . April 14, 2021, at 06:28 PM by Jack Lake: Old KB for Mac Tiger and below/Version 12 and below- redirect to PD
HP Enhanced User Experience . . . April 09, 2021, at 12:43 AM by Jack Lawless: Formatting, grammar.
Mac Open Directory/LDAP Configuration . . . April 01, 2021, at 08:13 PM by Leon D: duplicated word typo - changed 'all all' to 'all'.
How to use a new Scan to Fax action to connect to your fax provider . . . April 01, 2021, at 05:07 PM by timg: mistakenly created
Template Article ? . . . April 01, 2021, at 05:07 PM by timg: mistakenly created
Integrating PaperCut with coworking space management software . . . April 01, 2021, at 10:20 AM by timg: Added GitHub example links
HP Enhanced User Experience . . . March 31, 2021, at 11:54 AM by Chethana: New KB - HP enhanced user experience
Upgrading Sharp Luna devices registered as Lexmark devices . . . March 26, 2021, at 10:14 AM by kelby: No longer needed. Just confuses people.
How to configure embedded software after a server migration or an IP/Hostname change . . . March 23, 2021, at 04:19 AM by Alan Morris: correct spelling / grammar
Troubleshooting jobs attributed to the wrong user or wrong owner name . . . March 12, 2021, at 06:01 AM by Alan Morris: added Universal print content
Configure Data Integrations . . . March 11, 2021, at 12:59 PM by Thanh Tu: Updated the PaperCut MF version which includes this feature
Unix PAM users are unable to log in to PaperCut NG/MF . . . March 01, 2021, at 11:23 AM by timg: Added cats. Moar cats.
Suppress Client Error Notifications When Offline . . . February 25, 2021, at 10:51 AM by timg: Updated url
Duplicate Printers . . . February 17, 2021, at 03:05 AM by Aaron Pouliot: fixed iOS printing link
How To Filter The Windows Event Log By IP Address . . . February 03, 2021, at 09:34 AM by Aaron Pouliot: linked to article on Windows event logs
Configuring LDAP Over SSL (LDAPS) . . . February 02, 2021, at 11:26 AM by Tyler: corrected port number - for some reason secure LDAP Global Catalog port was listed
Using LPD & LPR with PaperCut NG/MF . . . January 29, 2021, at 12:10 AM by Chris King: Fixed link to deprecated LPD service
Maintain Additional User Attributes with JSON . . . January 22, 2021, at 10:20 AM by Alec: Fix layout
FAQ: Tell me about PaperCut’s clever Google Cloud Print alternative… . . . January 20, 2021, at 10:44 AM by Aaron Pouliot: Added preamble to note that GCP is no longer supported by Google
Google Cloud Print, PaperCut and your data . . . January 20, 2021, at 10:44 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
5 Top Tips when using Google Cloud Print in Education . . . January 20, 2021, at 10:44 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
Common Questions about Google Cloud Print . . . January 20, 2021, at 10:43 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
When PaperCut Published Google Cloud Print Printers Show as Offline . . . January 20, 2021, at 10:43 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
Troubleshooting GCP Issues . . . January 20, 2021, at 10:43 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
Chromebook Kiosk Mode . . . January 20, 2021, at 10:42 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
Can’t Publish Print Queues to Google Cloud Print . . . January 20, 2021, at 10:42 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
How to reset your Google Cloud Print integration . . . January 20, 2021, at 10:42 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
How to Automate Google Cloud Print Printer Sharing . . . January 20, 2021, at 10:42 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
Deploying Google Cloud Print: Setup, Tips, Tricks, and Best Practices . . . January 20, 2021, at 10:42 AM by Aaron Pouliot: Redirected to FAQGoogleCloudPrintAlternative
End-of-life for 32-bit Operating Systems . . . January 19, 2021, at 11:38 AM by Tyler: Deleted "please note, this doesn't apply to mobility print" - it does apply now
Troubleshooting Server Performance Issues . . . January 13, 2021, at 09:47 AM by Aaron Pouliot: added bullet for SSL debug
How to use Jamf Pro to deploy printers on managed Macs . . . January 08, 2021, at 03:44 AM by SteveG: minor edit
FAQGoogleCloudPrintAlternative . . . January 07, 2021, at 03:23 AM by Tanner Dull Noah Wiemken Aaron Pouliot: FAQ: Tell me about PaperCut’s clever Google Cloud Print alternative...
MyNewKBArticle . . . January 07, 2021, at 02:29 AM by Tanner Dull Noah Wiemken Aaron Pouliot: FAQ Google Cloud Print Alternative
Print Jobs Not Paused in Hold/Release Queue or for Client Popup . . . December 24, 2020, at 05:12 AM by Aaron Pouliot: added keywords to make article easier to find
Example SQL Queries (when running on an external database) . . . December 22, 2020, at 02:18 AM by priyanka: updates the Github link
How to use Jamf Pro to deploy printers on managed iOS devices (iPhones and iPads) . . . December 16, 2020, at 07:09 AM by Aaron Pouliot: added Mobility Print category
Comparing Mobility Print and Google Cloud Print (GCP) . . . December 15, 2020, at 03:18 PM by timg: Replaced GCP with Google Cloud Print (mostly)
How To Be Supported . . . December 14, 2020, at 12:38 PM by timg: Introduced new help center
Disabling Advanced Printing Features . . . December 08, 2020, at 09:13 AM by Dug: Amended Print -> Printing
Why can’t I download PaperCut MF from the website? . . . December 03, 2020, at 11:41 AM by Tam Salmon: fixed grammar
Does my printer support Hardware Page Count with PaperCut? . . . December 01, 2020, at 02:12 PM by Simon O’Connor: Moved 'Please Note' section into steps, as way too easy to skip
Printers disappear after running the Windows Mobility or the PaperCut Pocket/Hive printer installer . . . November 30, 2020, at 02:11 PM by Mel: Updated to mention PaperCut Pocket/Hive
Printers disappear after running the Windows Mobility printer installer or the PaperCut Pocket/Hive printer installer . . . November 30, 2020, at 02:10 PM by Mel: Updated to mention PaperCut Pocket/Hive
How To Collect PaperCut Pocket Logs . . . November 26, 2020, at 01:20 PM by Mel: Redirecting this one
Tracking print-related application failures back to a print driver name . . . November 26, 2020, at 03:28 AM by Aaron Pouliot: Cross-linked to /FixingPrintSpoolerCrashes
Print enablement & management in distributed working environments . . . November 20, 2020, at 11:12 PM by Jack Lake: Update to show that Mobility cloud print is now available for Windows clients
Authentication Failed error when sending email notifications via Google . . . November 13, 2020, at 04:29 AM by Priyanka: minor grammar update
Workarounds for excluding specific PaperCut executables from anti-virus suites . . . November 12, 2020, at 10:45 PM by D Baker: Added some info on Mobility Print and Trend Micro keywords
Printers disappear after running the Windows Mobility printer installer . . . November 11, 2020, at 11:08 AM by Aaron Pouliot: Added note about 0x00000704
Multiple domain security configuration . . . November 07, 2020, at 10:39 AM by Aaron Pouliot: Redirected to overhauled article /MultipleDomains KB-114
DeployMobilityQueuesByGroup . . . November 07, 2020, at 06:23 AM by Aaron Pouliot: Created new article
Speed up Mobility Print Rendering . . . November 05, 2020, at 05:12 AM by Aaron Pouliot: Simplified Table Formatting
Not For Resale License (NFR) . . . October 23, 2020, at 10:32 PM by Abbie Jeffery: Removed typo and added link to Get Started with the Portal article.
Upgrading the OS of your PaperCut Server . . . September 30, 2020, at 09:12 AM by timg: Added note about re-running control printer monitoring command
Troubleshooting incorrect printer statuses in PaperCut Pocket/Hive . . . September 28, 2020, at 09:38 AM by timg: Moving to Pocket/Hive section
Troubleshooting incorrect device statuses in PaperCut Pocket/ Hive . . . September 25, 2020, at 10:07 PM by D Baker: word
Watermarking and Burst / Separator Pages - Showing print job information on prints . . . September 25, 2020, at 02:52 AM by Tyler: fixed link to microsoft (can't hyperlink with parenthesis)
Increase OCR Job Processing Timeout Limit . . . September 24, 2020, at 02:37 PM by Hanz: Added the restart step for changes to take effect. Based on ZD tickets a restart is required(972820)
Providing Error dump files to support for PaperCut NG/MF . . . September 18, 2020, at 04:55 PM by Mel Z: updated the title
Print Scripting with Mobility Print . . . September 10, 2020, at 06:12 PM by D Baker: Script simplification
Touch-Free Secure Print Release . . . September 10, 2020, at 05:35 PM by Leon Darbey: Swapped out Xerox link for Fuji Xerox link
PCI Compliance for PaperCut MF/NG . . . September 09, 2020, at 02:05 PM by timg: Added question about AOC certificate
Logging into the User Web Tools as an Admin doesn’t always work . . . September 09, 2020, at 10:39 AM by timg: Updated with a small note about the URL examples
What’s Premium Upgrade Assurance (PUA)? . . . September 02, 2020, at 03:01 PM by timg: Added note about renewing upgrade assurance / m&s
Configure how long jobs are held by PaperCut NG/MF . . . August 31, 2020, at 11:43 AM by timg: Included example of a timeout app log message.
Upgrading PaperCut MF & NG (update procedure) . . . August 31, 2020, at 11:17 AM by timg: Added note about OS restart
External Device Test Cases . . . August 28, 2020, at 01:11 PM by Alec: Fix english
Providing a Date Range for Custom Reports . . . August 24, 2020, at 11:38 AM by David Hofmann: Date fields should be Timestamp instead of Date from 20.0.3 onwards
Known Issues when upgrading macOS . . . August 21, 2020, at 12:10 PM by timg: Added initial notes re testing
BetaTestingProgram . . . August 21, 2020, at 02:11 AM by Aaron Pouliot: fixed redirect
PaperCut Global Driver Installation . . . August 20, 2020, at 02:04 PM by timg: Update to redirect to the manual page
Print Archiving Overview . . . August 07, 2020, at 11:55 PM by Abbie Jeffery: typo
Embedding PaperCut Web Pages in your site . . . August 07, 2020, at 10:30 AM by JoshH: removed the (@@<iframe>@@) part to see if that fixes the look and feel of the search...
Assistive Technology not found: com.sun.java.accessibility.AccessBridge . . . August 07, 2020, at 02:16 AM by Tyler: Fixed missing quotation and added anchor link
Deny Access to the Device Copy Function . . . August 06, 2020, at 05:00 AM by Tyler: added header lines to the use cases to improve readability
Migrating or Moving your PaperCut Database Server . . . August 05, 2020, at 12:52 PM by timg: Fixed link
External Database Support Policy . . . August 05, 2020, at 12:50 PM by timg: Cross linking and information update.
Writing a PDL Transform – A practical walkthrough. . . . August 05, 2020, at 02:21 AM by Chris King: Added important caveat that different drivers are required
Troubleshooting PDL Transforms . . . August 05, 2020, at 02:18 AM by Chris King: Minor tweak
Configuring PaperCut NG/MF to use a proxy . . . August 02, 2020, at 06:56 AM by Aaron Pouliot: typo fix
Different Costing for Staff . . . July 21, 2020, at 05:50 PM by nileshd: -
SQL Server log files (LDF files) are growing large.How can I shrink them? . . . July 17, 2020, at 02:18 AM by Jack Lawless: Formatting
The end-to-end guide on setting up Find-Me Printing . . . July 16, 2020, at 03:11 PM by Aaron Pouliot: used new formatting for "note" sections
Troubleshooting Server Resource Issues . . . July 14, 2020, at 01:21 PM by Aaron Pouliot: Redirecting from "Resource Issues" to "Performance Issues"
Upgrading the OS of your PaperCut Server . . . July 08, 2020, at 08:31 AM by Brad: created with incorrect URL
Job Ticketing Known Issues . . . July 03, 2020, at 09:42 PM by Jack Lawless: Page has been migrated to new Known Issues. This is now redundant.
Change Print Job Settings: Known Issues, Caveats, and Limitations . . . July 03, 2020, at 10:45 AM by timg: Redirecting
Print Server Network Load Balancing . . . June 30, 2020, at 03:34 PM by Matt Lee: Updated diagrams
Printer and Device IP Address Change Considerations . . . June 30, 2020, at 01:49 PM by Aaron Pouliot: Relocated screenshot
Network Card Reader Technical Overview . . . June 30, 2020, at 09:59 AM by brian: URL for RFIDeas manual was baroque
Scaling Find Me Printing . . . June 27, 2020, at 04:15 AM by Aaron Pouliot: Redirected to CommonQuestionsAboutFindMePrinting and removed categories
Common Questions about Find Me Printing . . . June 27, 2020, at 04:12 AM by Aaron Pouliot: restored article temporarily to get HTML backup
PaperCut Post Upgrade Test Plan . . . June 26, 2020, at 10:57 PM by Damon Baker: Removed ICM and wording around printing the page
How to quickly add or remove credit from users . . . June 24, 2020, at 06:35 AM by Aaron Pouliot: Removed hidden category template section (this KB was showing up in too many categories)
Device Offline Mode . . . June 19, 2020, at 02:26 AM by Jack Lawless: Added Site Server comment.
Revoking PaperCut’s access to my Cloud Storage . . . June 18, 2020, at 07:35 PM by Jack Lake: add keywords to improve search
Multiple Application Server Licensing . . . June 18, 2020, at 08:45 AM by Steven Turner: New Technical Document for Licensing
How to collect Document Processing Logs . . . June 16, 2020, at 04:04 AM by Aaron Pouliot: added keywords
Installing PaperCut on Windows Server Core . . . June 15, 2020, at 11:35 PM by Jack Lawless: Removing page content for correct category page.
Known issues with recent releases of PaperCut NG and PaperCut MF . . . June 15, 2020, at 04:02 PM by timg: Redirecting to new Known Issues
Known Issues with Xerox (PaperCut MF) . . . June 15, 2020, at 04:00 PM by timg: Redirecting to new Known Issues
Known Issues with Toshiba Embedded (PaperCut MF) . . . June 15, 2020, at 04:00 PM by timg: Redirecting to new Known Issues
Known Issues with Sharp Onboard (PaperCut MF) . . . June 15, 2020, at 03:59 PM by timg: Redirecting to new Known Issues
Known Issues with Samsung Embedded (PaperCut MF) . . . June 15, 2020, at 03:58 PM by timg: Redirecting to new Known Issues
Known Issues with Ricoh embedded applications (PaperCut MF) . . . June 15, 2020, at 03:57 PM by timg: Redirecting to new Known Issues
Known Issues with Olivetti Devices and PaperCut MF . . . June 15, 2020, at 03:57 PM by timg: Redirecting to new Known Issues
Known Issues with OKI Devices and PaperCut MF . . . June 15, 2020, at 03:56 PM by timg: Redirecting to new Known Issues
Known Issues with Lexmark Embedded Application (PaperCut MF) . . . June 15, 2020, at 03:55 PM by timg: Redirecting to new Known Issues
Known Issues with Kyocera Embedded (PaperCut MF) . . . June 15, 2020, at 03:55 PM by timg: Redirecting to new Known Issues
Known Issues with the Konica Minolta OpenAPI Onboard App (PaperCut MF) . . . June 15, 2020, at 03:54 PM by timg: Redirecting to new Known Issues page
Known Issues with HP (PaperCut MF) . . . June 15, 2020, at 03:53 PM by timg: Redirecting to new Known Issues
KnownIssuesMobilityPrint . . . June 15, 2020, at 03:52 PM by timg: Redirecting to new Known Issues
KnownIssuesOnOESLinuxiPrint . . . June 15, 2020, at 03:50 PM by timg: Redirecting to new Known Issues
KnownIssuesBrotherEmbedded . . . June 15, 2020, at 03:50 PM by timg: Redirecting to new Known Issues
KnownIssuesCanon . . . June 15, 2020, at 03:50 PM by timg: Redirecting to new Known Issues
Known Issues with Fuji Xerox Embedded (PaperCut MF) . . . June 15, 2020, at 03:47 PM by timg: Redirecting to new Known Issues
Known Issues with Epson embedded applications (PaperCut MF) . . . June 15, 2020, at 03:46 PM by timg: Redirecting to new Known Issues
Known Issues with Dell MFP Embedded (PaperCut MF) . . . June 15, 2020, at 03:44 PM by timg: Redirecting to new Known Issues
Known Issues with Canon Embedded (PaperCut MF) . . . June 15, 2020, at 03:44 PM by timg: Redirecting to new Known Issues
Known Issues with Brother Embedded (PaperCut MF) . . . June 15, 2020, at 03:43 PM by timg: Redirecting to new Known Issues
Known Issues with PaperCut on Novell OES Linux iPrint . . . June 15, 2020, at 03:43 PM by timg: Redirecting to new Known Issues
Mobility Print Known Issues . . . June 15, 2020, at 03:42 PM by timg: Redirecting to new Known Issues
Known Issues with Google Cloud Print Integration . . . June 15, 2020, at 03:41 PM by timg: Redirecting to new Known Issues
Changing the PaperCut Server Name or IP Address . . . June 13, 2020, at 02:10 AM by Aaron Pouliot: typo fix
IPAddressChangeConsiderations . . . June 13, 2020, at 01:25 AM by Aaron Pouliot: cross-linked to ChangingServerNameIP
No SMTP server defined . . . June 09, 2020, at 01:14 AM by Jack Lawless: Content moved, redirect.
SMTP Notification Problems . . . June 09, 2020, at 01:13 AM by Jack Lawless: Content moved, redirect.
TroubleshootingEmailIssuesWithNFMG . . . June 09, 2020, at 12:40 AM by Jack Lawless: typo in url
Using PaperCut with EzeScan . . . June 03, 2020, at 11:42 AM by Mel Zouzoulas: Updated to mention support for any platform with integrated scanning
Configuration error - no compatible queues for redirection . . . May 30, 2020, at 12:41 AM by Jack Lawless: Terminology
How does PaperCut NG Licensing work? . . . May 29, 2020, at 08:18 PM by Abbie Jeffery: added a line
Custom User Sync Integration . . . May 29, 2020, at 09:20 AM by timg: Redirection....
Custom User Sync Integration . . . May 29, 2020, at 09:18 AM by alec: Created (migrating from old URL)
Report Data FAQs . . . May 28, 2020, at 05:36 PM by timg: Added note about 'duplicate' printers appearing in a report
Managing PaperCut MF/NG Shared Accounts and User Settings via IDM Integration . . . May 28, 2020, at 09:26 AM by Alec: Fix link
Print Jobs stuck with the status of “Sent to printer” . . . May 27, 2020, at 02:39 AM by Aaron Pouliot: minor formatting fixes
Improving Windows Print Spooler stability . . . May 27, 2020, at 02:32 AM by Aaron Pouliot and Alan Morris: Overhauled article
Pushing users into PaperCut (IDM Integration) . . . May 26, 2020, at 05:11 AM by Alec: Tidy up intro
Case Study - Custom User Sync Integration . . . May 26, 2020, at 04:51 AM by Alec: Remove technical info -- it's now in GitHub
The Job Owner is ComputerName$ . . . May 22, 2020, at 07:27 AM by Aaron Pouliot: rewritten for clarity
Jobs Owned By Computer$ . . . May 22, 2020, at 06:55 AM by Aaron Pouliot: Updated title to have $ symbol
Syncing with Okta . . . May 22, 2020, at 12:16 AM by Neil Sabine: Updated to include required configuration of system.normalize-network-username config key
How to Rename a Printer . . . May 20, 2020, at 07:09 AM by Aaron Pouliot: added screenshots, updated title
Network Load Balancing . . . May 20, 2020, at 12:29 AM by Jack Lawless: Formatting
Driver Isolation Mode in Windows . . . May 19, 2020, at 06:30 AM by Aaron Pouliot: formatting fix
Managing access to apps on Lexmark devices with PaperCut . . . May 18, 2020, at 08:22 PM by Jack Lawless: Final tweaks
Fixing encoding problems/unintelligible characters appearing in PaperCut LPD job queue . . . May 15, 2020, at 01:02 PM by tim shimmin: Give and example and reword a little.
PaperCut Partner Portal Access FAQ . . . May 15, 2020, at 05:36 AM by Shari Rose and Tanner Dull: PaperCut Partner Portal Access
PaperCutPartnerPortalAccess . . . May 15, 2020, at 05:22 AM by Shari Rose and Tanner Dull: PaperCut Partner Portal Access FAQ
PaperCut NG/MF on multiple servers . . . May 14, 2020, at 11:21 PM by Jack Lawless: Redirection
Enterprise Wide License . . . May 14, 2020, at 04:52 PM by Akash: Title added
EnterpriseWideLicense . . . May 14, 2020, at 04:46 PM by Akash: New KB
Professional Services for PaperCut MF . . . May 14, 2020, at 04:21 PM by Jess G: Moved from staging to live
Using PaperCut’s LPD Service to Archive All Print Jobs . . . May 13, 2020, at 06:58 PM by Jack Lawless: Grammar, further elaboration
Embedding PaperCut on Konica Minolta Production Devices with Fiery Front-Ends . . . May 13, 2020, at 09:34 AM by Aaron Pouliot: deleted unhelpful article
Implementing LPD/LPR on Windows with PaperCut . . . May 13, 2020, at 01:45 AM by Jack Lawless: Redirection
PaperCut LPD Service . . . May 13, 2020, at 01:44 AM by Jack Lawless: Redirection
Template Article . . . May 13, 2020, at 12:00 AM by Jack Lawless: accidental creation, wrong url
Configuring PaperCut NG/MF to use a Proxy . . . May 12, 2020, at 08:22 PM by Jack Lawless: Grammar, formatting
[Legacy] Enabling user client notifications on Windows when balloon tips are disabled . . . May 11, 2020, at 07:38 PM by SteveG: added legacy warning
Automated PaperCut Server Deployment . . . May 08, 2020, at 08:57 AM by Aaron Pouliot: minor wording change
Installing PaperCut on Windows Server Core . . . May 08, 2020, at 08:22 AM by Aaron Pouliot: linked to /AutomatedApplicationDeployment
Configuring PaperCut to use a Proxy . . . May 08, 2020, at 03:56 AM by Aaron Pouliot: Created new article
Printing from macOS to shared Windows Server queues with LPD and SMB . . . May 07, 2020, at 08:03 AM by Brad: Added some text for clarification that MacOS has several different methods for adding via SMB
PaperCut on multiple servers . . . May 06, 2020, at 12:21 AM by Jack Lawless: Merge, draft
Licensing across multiple sites/servers/workstations . . . May 06, 2020, at 12:21 AM by Jack Lawless: Redirection and merge
Using the Card Wizard on a Mac or Linux network . . . May 05, 2020, at 10:38 PM by Alex G: redirect to https://www.papercut.com/kb/Main/TopUpCards
PaperCut Application Server wont start with Symantec Endpoint Protection installed . . . May 05, 2020, at 07:13 AM by Aaron Pouliot: Redirecting to /ApplicationServerFailsToStart
Problem Starting the PaperCut Application Server on Windows . . . May 05, 2020, at 07:13 AM by Aaron Pouliot: Redirecting to /ApplicationServerFailsToStart
Email reports to departments head/manager . . . May 05, 2020, at 02:46 AM by Tyler: added video for scheduling/emailing reports
Mapdb Errors in PaperCut . . . May 04, 2020, at 12:50 PM by Shane Higgins: added Failed to initialise job event store to keywords
Keeping a healthy system . . . May 02, 2020, at 08:13 AM by Aaron Pouliot: Linked to Brads new article /DatabaseOptimization and /TroubleshootingServerResourceIssues
Mobility Print Known Issues . . . May 01, 2020, at 09:30 PM by Jack Lawless: MOB-1312 removed as only one customer has reported this. Formatting.
Swipe Card does not let me Login . . . May 01, 2020, at 12:44 PM by timg: delete
Automatically route jobs to other printers . . . May 01, 2020, at 05:09 AM by Tyler: removed the Advanced scripting scripting
Troubleshooting the PaperCut Fiery Program . . . April 30, 2020, at 03:29 AM by Aaron Pouliot: clarified info about switches
Fixing Print Spooler Crashes - improving print spooler stability . . . April 30, 2020, at 01:29 AM by Alan Morris: first steps
External System and Integration APIs . . . April 29, 2020, at 11:10 AM by Alec: Slight tweak
Swipe Card does not let me Login . . . April 28, 2020, at 02:11 PM by Anshul: creating article
Advanced Customization of the User Web Interface - Javascript examples . . . April 27, 2020, at 04:13 PM by timg: Cleaned up and added 'hide print job costs'.
Setup Find-Me Printing with PaperCut MF . . . April 23, 2020, at 03:10 AM by Brad: Added note to give extra visibility for Find Me setup for Mac server
Becoming a PaperCut Reseller . . . April 22, 2020, at 03:47 AM by Nick Sullivan and the Customer Care Gang: Added Headers
Advanced LDAP Tweaks for User and Group Synchronization . . . April 21, 2020, at 04:37 PM by Hanz: Remove dead link to a Microsoft article http://support.microsoft.com/kb/269181
Automatically generate Card/ID Numbers for users . . . April 16, 2020, at 11:10 AM by JoshB: Added the video
Only one job available for release * . . . April 16, 2020, at 05:02 AM by Aaron Pouliot: Created new KB
CUPS Filter Versus Backend for Hold/Release Queues . . . April 16, 2020, at 05:00 AM by Aaron Pouliot: Restored Peter's article, spun off a new one for this symptom /OnlyOneJobForRelease
How to log print jobs in the Windows Event Viewer . . . April 16, 2020, at 12:29 AM by Jack Lawless: Formatting, grammar.
Syncing with JumpCloud . . . April 15, 2020, at 09:28 PM by Neil Sabine: Removed some bad formatting from 1st paragraph
Detecting and Resolving Database Corruption . . . April 14, 2020, at 10:27 PM by Jack Lawless: Typos, grammar, file path, links.
Hide Document Names on Windows Printers . . . April 14, 2020, at 03:46 PM by timg: Nudged up the warning about the preference to use Windows document name hiding
PaperCut Hardware Page Count SNMP Test Tool . . . April 14, 2020, at 08:15 AM by Aaron Pouliot: redirecting article to PrinterSupportHardwareChecks
“The specified port cannot be added” . . . April 14, 2020, at 04:41 AM by Aaron Pouliot: added keywords Hardware Page Count
How to collect Job Ticketing Logs . . . April 13, 2020, at 01:27 PM by Aaron Pouliot: Restored version, not ready to publish just yet
How To Enable Debug Logging In The PaperCut Port Monitor . . . April 11, 2020, at 08:00 AM by Aaron Pouliot: redirected to /DebuggingHardwareChecks
Restoring from backup . . . April 11, 2020, at 02:34 AM by Tyler: Removing KB - redirecting to original manual page (contains redundant content, have backup saved)
Backing up PaperCut data . . . April 11, 2020, at 02:30 AM by Tyler: Removing KB - redirecting to original manual page (contains redundant content, have backup saved)
Sent to Printer . . . April 10, 2020, at 09:26 AM by Aaron Pouliot: fixed up headers so they show in sidebar
Windows error ‘Windows cannot access \server\PCClient’ when launching the client shared folder . . . April 10, 2020, at 07:16 AM by Aaron Pouliot: removed superfluous header
Amalgamate printer queues from load-balanced print servers . . . April 10, 2020, at 02:24 AM by Aaron Pouliot: Made warnings about Find Me Printing clearer linked to Renaming Printers KB
Identity Vs Authentication Popup for PaperCut Client . . . April 08, 2020, at 05:06 PM by timg: tweaked to highlight -2 steps
Updating Printer Location in PaperCut . . . April 08, 2020, at 08:58 AM by Aaron Pouliot: added bullets and screenshot
Changing the Mobility Server name in the client printer name . . . April 08, 2020, at 07:35 AM by Alan Morris: indented Mac images, added step in mac instructions to restart or wait.
Template Article . . . April 08, 2020, at 06:27 AM by Aaron Pouliot: deleting errantly-created article
Template Article ? . . . April 07, 2020, at 03:33 PM by Aaron Pouliot: deleting errantly-created article
HowToChangeTheMobilityPrintServerNameInTheClientConnectionString . . . April 07, 2020, at 03:33 PM by Aaron Pouliot: deleting errantly-created article
Template Article . . . April 07, 2020, at 03:32 PM by Aaron Pouliot: deleting errantly-created template article
Working with popup messages . . . April 07, 2020, at 12:53 AM by SteveG: edited links, fixed typos etc..
Batch deleting printers . . . April 06, 2020, at 11:57 PM by Damon Baker: Link
Using a release station for color printing only . . . April 06, 2020, at 11:53 PM by Damon Baker: Format
Starting the User Client Tool on a Secondary Screen in a Dual Screen Setup . . . April 06, 2020, at 11:37 PM by Damon Baker: Link
The parameter is incorrect. Error: 87 . . . April 06, 2020, at 11:30 PM by Damon Baker: Deleted
Upgrading PaperCut MF & NG (upgrade procedure) . . . April 06, 2020, at 05:43 PM by timg: Major re-write, collating multiple articles into this one.
Upgrading the Client Software . . . April 06, 2020, at 05:18 PM by timg: Typo
Upgrade a Linux Secondary Server . . . April 06, 2020, at 05:04 PM by timg: Cross-linking to upgrading article.
Do I also need to upgrade secondary servers and clients? . . . April 06, 2020, at 05:01 PM by timg: Redirecting to re-written upgrade kb
Upgrading PaperCut - FAQs . . . April 06, 2020, at 04:19 PM by timg: Redirecting to revamped upgrade KB
Basic Printing Testing . . . April 03, 2020, at 05:19 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Troubleshooting Global Print Driver Issues . . . April 03, 2020, at 05:09 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Print Jobs stuck with the status of “Printing” . . . April 03, 2020, at 05:04 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Troubleshooting Slow Printing . . . April 03, 2020, at 05:01 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Failed to redirect job to printer The specified datatype is invalid . . . April 03, 2020, at 04:59 PM by Aaron Pouliot: Changed target and physical queue references to destination queue KB-44
Supported Languages for Watermarking . . . April 03, 2020, at 01:20 AM by Damon Baker: Redirect
Prevent users from printing jobs via mobility to removed queues . . . April 02, 2020, at 02:39 PM by JoshB: Added mobility print category
Block release of print jobs to printers in error with Hardware Page Count enabled . . . April 02, 2020, at 02:34 PM by Aaron Pouliot: Updated from "Hardware Checking" to "Hardware Page Count"
Printer Support for Hardware Page Count using SNMP . . . April 02, 2020, at 02:30 PM by Aaron Pouliot: Updated from "Hardware Checking" to "Hardware Page Count"
How to Quickly Add or Remove Credit from Users . . . April 01, 2020, at 12:48 AM by Jack Lawless: Grammar, formatting.
How to Enable Debug in the Site Server . . . March 31, 2020, at 09:37 PM by Chris King: Fixed typo and minor clean up
Using the WIndows Nul Port for Find-Me Printing and Load Balancing . . . March 31, 2020, at 01:28 PM by Aaron Pouliot: changed title from "How to Setup a Nul Port on Windows"
Plan your PaperCut Site Server Migration . . . March 31, 2020, at 01:16 PM by Aaron Pouliot: fixed link
Enable Support for Legacy Ciphers . . . March 31, 2020, at 12:44 PM by Aaron Pouliot: renamed article from "Legacy Ciphers in PaperCut" to "Enable Support for Legacy Ciphers"
Security Settings for PaperCut’s Web Server . . . March 31, 2020, at 12:39 PM by Aaron Pouliot: redirecting to new article /SecureYourPaperCutServer
Obtaining debug logs from Fuji-Xerox Embedded devices . . . March 31, 2020, at 12:27 PM by Hanz: Note that this only applies to Fuji Xerox (AIP) devices
API Compatibility . . . March 31, 2020, at 11:28 AM by Aaron Pouliot: This page is obsolete, redirecting per instructions from Alec Clews
GNU Bash Vulnerability . . . March 28, 2020, at 08:35 AM by Aaron Pouliot: moved content to /CommonSecurityQuestions, redirecting page
Importing an SSL certificate from IIS . . . March 28, 2020, at 03:02 AM by Aaron Pouliot: redirected to manual KB-36
All About Page-Level Color Detection . . . March 27, 2020, at 10:07 PM by Damon Baker: Words
I’m migrating from PCounter. How do I import balances? . . . March 27, 2020, at 09:30 PM by Damon Baker: Words, links
Enabling user client notifications on Windows when balloon tips are disabled . . . March 27, 2020, at 08:51 PM by Damon Baker: Formatting
Trialling PaperCut NG/MF Using a Subset of all Users . . . March 27, 2020, at 03:46 AM by Damon Baker: Added NG/MF
Billing teaching staff monthly . . . March 27, 2020, at 03:31 AM by Damon Baker: Updated link, formatting, words
Automating printer management in a school, university or education environment . . . March 26, 2020, at 11:15 PM by Damon Baker: Added link
Printers supporting page-level color detection . . . March 26, 2020, at 10:42 PM by Damon Baker: redirect test
How to identify which programs are accessing a port . . . March 26, 2020, at 04:34 AM by Jack Lawless: Merged information into NoAccessToWebInterface page already, redirecting.
PaperCut Web Interface Wont Load . . . March 26, 2020, at 04:33 AM by Jack Lawless: Merged in information from https://www.papercut.com/kb/Main/IdentifyProgramsUsingPort
Invalid registration license/key . . . March 26, 2020, at 12:52 AM by Damon Baker: Formatting, words.
Problems starting the User Client, resulting in a ‘local cache’ error . . . March 25, 2020, at 03:09 AM by Aaron Pouliot: Fixed headers so they appear in sidebar
HowtoBecomeAReseller . . . March 24, 2020, at 10:49 PM by Bettina: Whoops
Google Cloud Print Common Questions . . . March 24, 2020, at 05:09 PM by timg: Added top note about GCP end of life
Explanation of point-of-charging, canceled jobs, and automatic refunds . . . March 24, 2020, at 04:43 PM by timg: Updated formatting and added extra question
Print Charging . . . March 24, 2020, at 04:24 PM by timg: Fresh coat of paint
Restricted vs Unrestricted users . . . March 24, 2020, at 02:50 AM by Damon Baker: Fixed upload (screenshots)
Windows2012 . . . March 24, 2020, at 02:09 AM by Jack Lawless: Wrong URL
Does PaperCut run on Windows Server 2012? . . . March 24, 2020, at 02:08 AM by Jack Lawless: Redirect to System Requirements page.
Configure how long jobs are held by PaperCut . . . March 21, 2020, at 07:11 AM by Alan Morris and Aaron Pouliot: Overhauled article
How to Enable Debug for PaperCut Web Print . . . March 18, 2020, at 10:37 AM by Aaron Pouliot: removed colons from headers
How to use PaperCut in an Epic Systems environment ? . . . March 17, 2020, at 10:58 AM by Carrie Entler: deleting KB until third party approval
Importing User Office and Department from non-standard fields in Active Directory . . . March 10, 2020, at 07:24 AM by Aaron Pouliot: mentioned company attribute
Troubleshooting Find-Me Printing . . . March 10, 2020, at 04:01 AM by Aaron Pouliot: retitled header
How to Enable Debug in the iOS/iPad print provider . . . March 06, 2020, at 11:27 AM by Aaron Pouliot: Changed category to Legacy to match other iOS Print Articles
Common Issues/Questions with Web Print . . . March 05, 2020, at 10:43 AM by Aaron Pouliot: Removed paragraph on "remote printing issue" as this was fixed in PC-12211
Upgrading PaperCut - FAQs . . . March 04, 2020, at 04:42 PM by timg: Updated title for the new 'upgrade' doc, and renamed article to FAQs to differentiate from procedure
Where can I get the secondary server (or local printer) software? . . . March 04, 2020, at 04:38 PM by timg: Added note about how to find the downloads for MF and NG
Can I install PaperCut on a Domain Controller? . . . March 04, 2020, at 11:15 AM by Aaron Pouliot: fixed headers for consistency
Only one job available for release * . . . March 04, 2020, at 08:06 AM by Tyler: removed "getting diagnostic items. this will help us find out if something can be done!"
[Legacy] Presto iOS Printing . . . March 03, 2020, at 03:39 PM by timg: Switch legacy title
How to Enable Debug Logging . . . February 28, 2020, at 12:50 AM by Jack Lawless: Fixing URL
LDAPS / SSL-only for Microsoft Active Directory connections . . . February 25, 2020, at 08:59 AM by timg: Added top level category
Basic Authentication Access for Office 365 and G-Suite accounts . . . February 24, 2020, at 09:10 AM by timg: Created article
Environments with large numbers of Direct Print Monitors . . . February 20, 2020, at 04:13 PM by timg: Removed 'soon to be released' note for 19.1
What is the Manager Mode Popup? . . . February 20, 2020, at 07:26 AM by Aaron Pouliot: reverted my keyword changes. please ignore.
Template Article . . . February 19, 2020, at 02:13 PM by tjb0274 ?: Initial creation
Installing PaperCut into a Citrix Environment . . . February 14, 2020, at 08:49 AM by RG: typos
Hiding or Showing the PaperCut Icon in the Dock on Mac OS X . . . February 12, 2020, at 05:26 PM by peterf: Added information about third party tool which can hide menubar icons
Elatec TCP3 Client Mode . . . February 11, 2020, at 09:36 AM by Ryan Reichenberg: Update links
Optimizing your database . . . February 10, 2020, at 09:26 AM by timg: Added categories
How to re-print EMF spool files (generated by print archiving) . . . February 06, 2020, at 09:41 PM by Jack Lake: edit command to specify IP address instead of server name- this has resolved issues in tickets
Client pre authentication on Linux, macOS and Windows . . . February 06, 2020, at 08:48 AM by Aaron Pouliot: redirecting to new URL https://www.papercut.com/kb/Main/ClientPreAuthentication
Template Article . . . February 06, 2020, at 08:44 AM by Aaron Pouliot and Alec Clews: Overhauled https://www.papercut.com/kb/Main/LinuxPreAuthentication
Elatec TWN3 Card Readers for Toshiba MFP devices . . . February 04, 2020, at 11:03 AM by timg: Updated link to firmware - confirmed from Elatec
PaperCut’s Best Practices for Windows Print Servers . . . January 30, 2020, at 12:00 PM by Aaron Pouliot: Renamed article to PaperCut's Best Practices for Windows Print Servers
Plan your PaperCut Server Migration . . . January 29, 2020, at 03:44 PM by ?:
Jobs getting logged twice in PaperCut . . . January 29, 2020, at 02:27 PM by timg: Minor editing
Change the Nightly Maintenance and sync times . . . January 29, 2020, at 12:25 PM by timg: Updated title to include sync time
Using Windows Authentication with Microsoft SQL Server . . . January 29, 2020, at 02:39 AM by ?:
LocalPrinters . . . January 28, 2020, at 11:17 AM by timg: Added link to find me setup
Common Questions about Integrated Scanning . . . January 23, 2020, at 04:09 PM by timg:
Purchasing a new printer for use with PaperCut . . . January 22, 2020, at 05:03 PM by timg: Removed smart quotes
Importing User’s home folder from non-standard fields in Active Directory . . . January 22, 2020, at 03:49 PM by timg: Removing smart quotes
Windows Print Queue Configuration . . . January 21, 2020, at 05:56 PM by timg: Quote formatting
Change the Nightly Maintenance schedule times . . . January 20, 2020, at 03:20 PM by timg: Updated to table to help readability
How Does Hardware Checking Affect Printing Speed? . . . January 18, 2020, at 11:14 AM by Aaron Pouliot:
Disabling Windows Print Notifications or ‘Toast’ Notifications . . . January 16, 2020, at 01:28 PM by timg: Updated to mention the method to disable toast notifications too
Environmental Reports Per User . . . January 14, 2020, at 03:28 PM by Ryan Reichenberg:
Moving from one Edition of PaperCut to Another (e.g. from NG to MF) . . . January 13, 2020, at 12:39 AM by timg: Formatting update
Professional Services Guide - services offered by resellers . . . January 12, 2020, at 11:19 PM by timg: Link updates
Moving from one Edition of PaperCut to Another . . . January 12, 2020, at 11:16 PM by timg: Link update
Configuring Squid on Linux to authenticate with Active Directory . . . January 12, 2020, at 11:13 PM by timg: Link updates
When Paper Cut Published Google Cloud Print Printers Show as Offline . . . January 12, 2020, at 11:11 PM by timg: Link updates
Template Article . . . January 12, 2020, at 11:09 PM by timg:
Jobs Owned By Computer . . . January 12, 2020, at 10:54 PM by timg: Link update
I am running Windows Server 2008 (pre R2) and jobs are logging under the wrong user . . . January 12, 2020, at 10:53 PM by timg: Link update
[LEGACY] Applying the New User UI Refresh . . . January 10, 2020, at 04:30 AM by ?:
Installing Licenses . . . January 10, 2020, at 12:05 AM by timg: Redirected at Tanner's request
server-command.exe shows a memory error “Java heap space” . . . January 09, 2020, at 04:58 AM by timg: Category update
How do I change the temporary location used by PaperCut to store spool files in CUPS . . . January 09, 2020, at 04:57 AM by timg: Category update
Open Source Software at PaperCut . . . January 09, 2020, at 04:55 AM by timg: Category update
How to uninstall embedded software from a Kyocera MFD (PaperCut MF) . . . January 09, 2020, at 04:51 AM by timg: Category update
How To Create Tab Delimited Files . . . January 09, 2020, at 04:50 AM by timg: Category update
CSRF validation error . . . January 09, 2020, at 04:46 AM by timg: Category update
[Legacy] Building A Mac Client Install Package . . . January 09, 2020, at 04:42 AM by timg: Category update
Licensing PaperCut NG in a Cluster . . . January 09, 2020, at 04:37 AM by timg: Category update
Copiers & Devices Connecting to the Wrong IP Address . . . January 09, 2020, at 04:27 AM by timg: Category update
How to set up a Free Copy button . . . January 09, 2020, at 04:26 AM by timg: Category update
PaperCut and JAWS . . . January 09, 2020, at 04:19 AM by timg: Category update
How do I change the language of the PaperCut login page? . . . January 09, 2020, at 04:12 AM by timg: Category update
Amalgamate printer queues . . . January 09, 2020, at 04:05 AM by timg: Category update
During an upgrade, the installer fails to rename a file . . . January 09, 2020, at 03:42 AM by timg: Category update
[Legacy] Installing PaperCut on LRS VPSX . . . January 09, 2020, at 12:48 AM by timg:
Upgrading PaperCut NG in a Microsoft Cluster Environment . . . January 09, 2020, at 10:47 AM by ?:
Secondary Print Server version does not match the primary server version . . . January 09, 2020, at 10:45 AM by ?:
Corrupt Database Problems . . . January 09, 2020, at 10:42 AM by ?:
Auto Mount a SMB Share at Boot On Mac OS X . . . January 09, 2020, at 10:41 AM by ?:
ApplyingTheNewUserUIRefresh . . . January 09, 2020, at 10:39 AM by ?:
Advanced BIND DNS Mobility record setup . . . January 09, 2020, at 10:38 AM by ?:
Location Adaptive Logon Script . . . January 09, 2020, at 10:37 AM by ?:
Accounting Autoload Command . . . January 09, 2020, at 10:37 AM by ?:
Running the PaperCut Pay Station Software on 64-bit Windows . . . January 09, 2020, at 10:35 AM by ?:
Example of adding printers using WScript . . . January 09, 2020, at 10:33 AM by ?:
Working with Scripting Properties . . . January 09, 2020, at 10:32 AM by ?:
Using Wireshark to validate print traffic encryption . . . January 09, 2020, at 10:32 AM by ?:
PaperCut Web Print can’t load XPS files under Windows XP 64bit . . . January 09, 2020, at 10:32 AM by ?:
Working with the 10 connection limit in Windows XP . . . January 09, 2020, at 10:32 AM by ?:
Windows Print Job Order . . . January 09, 2020, at 10:32 AM by ?:
Windows Connection Limit . . . January 09, 2020, at 10:32 AM by ?:
Windows error ‘Windows cannot access \server\PCClient’ when launching the client shared folder . . . January 09, 2020, at 10:32 AM by ?:
Printing from Microsoft Edge Browser and other Windows 10 Store Apps . . . January 09, 2020, at 10:32 AM by ?:
Why is Windows preventing me from installing PaperCut, and what can I do about it? . . . January 09, 2020, at 10:32 AM by ?:
Where is the “Fingerprint” of my Server? . . . January 09, 2020, at 10:32 AM by ?:
What are all these .uc files in my temp or home directory? . . . January 09, 2020, at 10:32 AM by ?:
Web Release Override Feature . . . January 09, 2020, at 10:32 AM by ?:
Web Print when using Novell and Samba . . . January 09, 2020, at 10:32 AM by ?:
An Example Scenario for Web Print Scaling . . . January 09, 2020, at 10:32 AM by ?:
Using WebAuth with PaperCut . . . January 09, 2020, at 10:32 AM by ?:
Virtual Queue Issues . . . January 09, 2020, at 10:32 AM by ?:
Using “start” with parameters gives error “invalid switch” . . . January 09, 2020, at 10:32 AM by ?:
Using Common Scripts . . . January 09, 2020, at 10:32 AM by ?:
How do I use SSL with Microsoft SQL Server? . . . January 09, 2020, at 10:32 AM by ?:
PaperCut Client Not Popping Up . . . January 09, 2020, at 10:32 AM by ?:
User Client Exits After Log in - login script . . . January 09, 2020, at 10:32 AM by ?:
Change how often users can generate their own card/ID number . . . January 09, 2020, at 10:32 AM by ?:
[Legacy] Upgrading to PaperCut ChargeBack 7 (or later) from an earlier version . . . January 09, 2020, at 10:32 AM by ?:
Upgrading your PaperCut software . . . January 09, 2020, at 10:32 AM by ?:
Updating User Card Numbers Using SQL . . . January 09, 2020, at 10:31 AM by ?:
Updating Printer Location in Windows . . . January 09, 2020, at 10:31 AM by ?:
How to turn off Unknown Name and Withheld User in the Mac OS X - CUPS web interface . . . January 09, 2020, at 10:31 AM by ?:
How to Uninstall PaperCut . . . January 09, 2020, at 10:31 AM by ?:
UnicodeCharacters . . . January 09, 2020, at 10:31 AM by ?:
Unable to edit CUPS config file . . . January 09, 2020, at 10:31 AM by ?:
[LEGACY] Adding PaperCut as a certificate Trusted Publisher for the PaperCut Global PostScript driver. . . . January 09, 2020, at 10:31 AM by ?:
SSL Connection Issues with some Xerox devices and PaperCut . . . January 09, 2020, at 10:31 AM by ?:
TroubleshootingPDLTransforms . . . January 09, 2020, at 10:31 AM by ?:
Troubleshooting Active Directory Authentication Issues . . . January 09, 2020, at 10:31 AM by ?:
End-User Transfer Feature . . . January 09, 2020, at 10:31 AM by ?:
Tracking and Controlling 3D Printers . . . January 09, 2020, at 10:31 AM by ?:
Tracking print related application failures back to a print driver name . . . January 09, 2020, at 10:31 AM by ?:
Toshiba Print Driver asks you to Specify LDAP Server when printing . . . January 09, 2020, at 10:31 AM by ?:
“Too Many Open Files” Error on Linux . . . January 09, 2020, at 10:31 AM by ?:
How often does the Toner Level update? . . . January 09, 2020, at 10:31 AM by ?:
Toner Level Thresholds . . . January 09, 2020, at 10:31 AM by ?:
TLS support in PaperCut NG and MF . . . January 09, 2020, at 10:31 AM by ?:
Tips for Managing Printers and Reducing Printing Costs . . . January 09, 2020, at 10:31 AM by ?:
Times are Reported Incorrectly in PaperCut NG or PaperCut MF . . . January 09, 2020, at 10:31 AM by ?:
Script for Time-Based Printer Access . . . January 09, 2020, at 10:31 AM by ?:
“The publisher could not be verified” prompt running executable from network . . . January 09, 2020, at 10:31 AM by ?:
Why was this job ‘Temporarily Hidden’? . . . January 09, 2020, at 10:31 AM by ?:
Print Provider error of “address is not valid in its context” . . . January 09, 2020, at 10:31 AM by ?:
Example JavaScript For Customization of the User Web Interface . . . January 09, 2020, at 10:31 AM by ?:
I’m new to PaperCut Administration - what do I need to know? . . . January 09, 2020, at 10:31 AM by ?:
SyncUsersWithAzureAD . . . January 09, 2020, at 10:31 AM by ?:
Syncing from a Secondary Email Address in Active Directory . . . January 09, 2020, at 10:31 AM by ?:
Advanced Scripting: Conditionally Suppress Pop-up . . . January 09, 2020, at 10:31 AM by ?:
I’m hiding the system tray. How can I stop the client from being minimized? . . . January 09, 2020, at 10:31 AM by ?:
Stopping Net Send / WinPopup Messages on Windows XP . . . January 09, 2020, at 10:31 AM by ?:
Single Sign On for Embedded Devices . . . January 09, 2020, at 10:30 AM by ?:
SQL Server connection problems . . . January 09, 2020, at 10:30 AM by ?:
SonicWall with Content Filter Service . . . January 09, 2020, at 10:30 AM by ?:
What to know about configuring SNMP . . . January 09, 2020, at 10:30 AM by ?:
SMTP Connection Problems when delivering Email Notifications . . . January 09, 2020, at 10:30 AM by ?:
What is Silent Monitoring Mode and how do I enable it? . . . January 09, 2020, at 10:30 AM by ?:
Implementing Quotas for Shared Accounts . . . January 09, 2020, at 10:30 AM by ?:
What is a Shared Account? . . . January 09, 2020, at 10:30 AM by ?:
Setting up Mobility Print DNS with MacOS Server DNS . . . January 09, 2020, at 10:30 AM by ?:
Using a domain service account (Windows) . . . January 09, 2020, at 10:30 AM by ?:
Separating Cash Payments and Free Quota . . . January 09, 2020, at 10:30 AM by ?:
Secondary Server and Print Provider Troubleshooting . . . January 09, 2020, at 10:30 AM by ?:
Scheduling server commands . . . January 09, 2020, at 10:30 AM by ?:
How to Enable Debug in Samsung Devices . . . January 09, 2020, at 10:30 AM by ?:
Does PaperCut support sales tax? . . . January 09, 2020, at 10:30 AM by ?:
Running PaperCut NG on port 80 (or another port)? . . . January 09, 2020, at 10:30 AM by ?:
RM Network Monitor Service . . . January 09, 2020, at 10:30 AM by ?:
Setting up RIP devices . . . January 09, 2020, at 10:30 AM by ?:
Ricoh MFD displays a SoftKeyboard error . . . January 09, 2020, at 10:30 AM by ?:
Ricoh Smart Operation Panel Common Questions . . . January 09, 2020, at 10:30 AM by ?:
Disable Power Save Mode on Ricoh Embedded Devices . . . January 09, 2020, at 10:30 AM by ?:
Retrieve Deleted User Print Data . . . January 09, 2020, at 10:30 AM by ?:
Restricting Printing By Group with Exceptions . . . January 09, 2020, at 10:30 AM by ?:
Resetting the Lexmark embedded Solution Framework (LeSF) . . . January 09, 2020, at 10:30 AM by ?:
Running very large reports . . . January 09, 2020, at 10:29 AM by ?:
Access Control for Reports . . . January 09, 2020, at 10:29 AM by ?:
Renaming domain groups . . . January 09, 2020, at 10:29 AM by ?:
Removing the “PaperCut Host User” Account on the Mac . . . January 09, 2020, at 10:29 AM by ?:
Removing the currency symbols . . . January 09, 2020, at 10:29 AM by ?:
Strange Additions to Document Names (and How to Fix Them) . . . January 09, 2020, at 10:29 AM by ?:
Release and Cancel All Buttons on Release Station Interfaces . . . January 09, 2020, at 10:29 AM by ?:
What is PaperCut Software’s refund policy? . . . January 09, 2020, at 10:29 AM by ?:
Re-apply initial user settings via server command . . . January 09, 2020, at 10:29 AM by ?:
Rate limiting logins in PaperCut MF . . . January 09, 2020, at 10:29 AM by ?:
Providing free period or free exam printing . . . January 09, 2020, at 10:29 AM by ?:
Providing Error dump files to support . . . January 09, 2020, at 10:29 AM by ?:
API Certification (for selected APIs) . . . January 09, 2020, at 10:29 AM by ?:
Print Tracking . . . January 09, 2020, at 10:29 AM by ?:
Providing a Print-to-file as requested by support . . . January 09, 2020, at 10:29 AM by ?:
Print Scripting with Job Ticketing . . . January 09, 2020, at 10:29 AM by ?:
Printing a Print To File . . . January 09, 2020, at 10:29 AM by ?:
Printer Support for Hardware Checking using SNMP . . . January 09, 2020, at 10:29 AM by ?:
Block release of print jobs to printers in error with hardware check enabled . . . January 09, 2020, at 10:29 AM by ?:
PreventingDirectPrinting . . . January 09, 2020, at 10:29 AM by ?:
Presto iOS Printing [LEGACY] . . . January 09, 2020, at 10:29 AM by ?:
Why do I only get dots in my popup? . . . January 09, 2020, at 10:29 AM by ?:
Setting a custom watermark position on PCL5 documents . . . January 09, 2020, at 10:29 AM by ?:
PCL5 Watermarking . . . January 09, 2020, at 10:29 AM by ?:
PCICompliance . . . January 09, 2020, at 10:28 AM by ?:
Paypal Test Site . . . January 09, 2020, at 10:28 AM by ?:
What is the difference between PayPal Payflow Link and PayPal Standard? . . . January 09, 2020, at 10:28 AM by ?:
How to collect Payment Gateway logs . . . January 09, 2020, at 10:28 AM by ?:
PaymentGatewayDocumentation . . . January 09, 2020, at 10:28 AM by ?:
Partially clearing out the log data . . . January 09, 2020, at 10:28 AM by ?:
Paper Size Tolerance . . . January 09, 2020, at 10:28 AM by ?:
How to add the PaperCut system account to a Mac folder’s Sharing & Permissions List . . . January 09, 2020, at 10:28 AM by ?:
How to install PaperCut NG on Univention Corporate Server . . . January 09, 2020, at 10:28 AM by ?:
PaperCut and Citrix . . . January 09, 2020, at 10:28 AM by ?:
Trialling PaperCut Using a Subset of all Users . . . January 09, 2020, at 10:28 AM by ?:
Creating PaperCut Administrators . . . January 09, 2020, at 10:28 AM by ?:
Page count, color, and other attribute detection problems . . . January 09, 2020, at 10:28 AM by ?:
Displaying a One Off Popup using Advanced Scripting . . . January 09, 2020, at 10:28 AM by ?:
Scanning to Email with Office 365 . . . January 09, 2020, at 10:28 AM by ?:
Upgrading your PaperCut License . . . January 09, 2020, at 10:28 AM by ?:
Obtaining New License . . . January 09, 2020, at 10:28 AM by ?:
Working with network printers . . . January 09, 2020, at 10:28 AM by ?:
Multiple Site locations and the PaperCut Client . . . January 09, 2020, at 10:28 AM by ?:
Licensing across multiple sites/servers/workstations . . . January 09, 2020, at 10:28 AM by ?:
Importing users from multiple domains . . . January 09, 2020, at 10:28 AM by ?:
Adding the PaperCut Web Widgets in Moodle . . . January 09, 2020, at 10:28 AM by ?:
Mobility Print DNS Record Examples . . . January 09, 2020, at 10:28 AM by ?:
When you’re using Mobility Print, the print job owner name is SYSTEM . . . January 09, 2020, at 10:28 AM by ?:
Displaying older print logs . . . January 09, 2020, at 10:28 AM by ?:
MigratingNGToNewServer . . . January 09, 2020, at 10:28 AM by ?:
Encryption Between Server And Embedded/On-Board Applications . . . January 09, 2020, at 10:27 AM by ?:
Merging two separate domains into one . . . January 09, 2020, at 10:27 AM by ?:
Make your own skeleton CSS file . . . January 09, 2020, at 10:27 AM by ?:
Mainframe/OnePrint Printing Issues . . . January 09, 2020, at 10:27 AM by ?:
Hiding the PaperCut account from the login screen on Mac print servers . . . January 09, 2020, at 10:27 AM by ?:
Using the PaperCut Mac Client Login Hook With Other Login Scripts . . . January 09, 2020, at 10:27 AM by ?:
Starting the Client on Mac OS with Launchd . . . January 09, 2020, at 10:27 AM by ?:
Configuring Mac OS/X client JVM start up parameters . . . January 09, 2020, at 10:27 AM by ?:
PaperCut Client Deployment using Mac Packaging & Deployment Tools . . . January 09, 2020, at 10:27 AM by ?:
Losing Held Jobs on a Linux CUPS Server . . . January 09, 2020, at 10:27 AM by ?:
Logon Script: con2prt . . . January 09, 2020, at 10:27 AM by ?:
Configure Alternate Username Login . . . January 09, 2020, at 10:27 AM by ?:
SQL Server log files (LDF files) are growing large. How can I shrink them? . . . January 09, 2020, at 10:27 AM by ?:
Load Testing a PaperCut Setup . . . January 09, 2020, at 10:27 AM by ?:
PaperCut on Linux errors with “Java heap space” . . . January 09, 2020, at 10:27 AM by ?:
Linux Installer Error . . . January 09, 2020, at 10:27 AM by ?:
Running the PaperCut User Client on Linux results in a Assistive Technology not found error . . . January 09, 2020, at 10:27 AM by ?:
Lexmark Embedded: clicking “log out” results in a “function disabled” message . . . January 09, 2020, at 10:27 AM by ?:
How to Enable Debug in Lexmark Devices . . . January 09, 2020, at 10:27 AM by ?:
Lexmark Embedded Clock/Stopwatch Freeze . . . January 09, 2020, at 10:27 AM by ?:
Legacy Ciphers in PaperCut . . . January 09, 2020, at 10:27 AM by ?:
Does PaperCut have least-cost routing? . . . January 09, 2020, at 10:27 AM by ?:
Troubleshooting slow LDAP synchronization and lookups . . . January 09, 2020, at 10:27 AM by ?:
How to dump LDAP Schema . . . January 09, 2020, at 10:27 AM by ?:
LDAP: cannot find groups (users are imported successfully) . . . January 09, 2020, at 10:27 AM by ?:
Can I make the messages that the client displays larger? . . . January 09, 2020, at 10:27 AM by ?:
How to Enable Debug in Kyocera Devices . . . January 09, 2020, at 10:27 AM by ?:
Embedding PaperCut on Konica Minolta Production Devices with Fiery Front-Ends . . . January 09, 2020, at 10:27 AM by ?:
Konica Minolta device logs prints as copies . . . January 09, 2020, at 10:27 AM by ?:
Konica Minolta embedded application shows “Connecting to server” . . . January 09, 2020, at 10:27 AM by ?:
Known Issues with older releases of PaperCut NG and PaperCut MF (version 16 and earlier) . . . January 09, 2020, at 10:27 AM by ?:
When the iPrint client throws canceled job notifications for successful print jobs . . . January 09, 2020, at 10:26 AM by ?:
iPad Printing and Proxy Servers . . . January 09, 2020, at 10:26 AM by ?:
iOS Print Options (Black and White / Double Sided) . . . January 09, 2020, at 10:26 AM by ?:
iOS Print Options (Bonjour TTL Settings) . . . January 09, 2020, at 10:26 AM by ?:
iOS 9+ Printing with IPv4 and IPv6 mixed networks . . . January 09, 2020, at 10:26 AM by ?:
Are you seeing issues with IE’s Compatibility Mode? . . . January 09, 2020, at 10:26 AM by ?:
How/where are the “internal user” passwords stored? . . . January 09, 2020, at 10:26 AM by ?:
Integrating with 3rd Party Billing Systems . . . January 09, 2020, at 10:26 AM by ?:
Installing and configuring SquidNT . . . January 09, 2020, at 10:26 AM by ?:
Setting up Mobility DNS records for Infoblox DDI . . . January 09, 2020, at 10:26 AM by ?:
Increasing the Memory Available to PaperCut NG and PaperCut MF . . . January 09, 2020, at 10:26 AM by ?:
Importing scanned documents into 3rd party systems . . . January 09, 2020, at 10:26 AM by ?:
Importing SSL Certificates in Linux . . . January 09, 2020, at 10:26 AM by ?:
Importing/Exporting Card Numbers / Identity Numbers . . . January 09, 2020, at 10:26 AM by ?:
Implementing PaperCut in a school environment . . . January 09, 2020, at 10:26 AM by ?:
Ignoring disabled Active Directory users . . . January 09, 2020, at 10:26 AM by ?:
HP JetDirect Socket - setting up print management . . . January 09, 2020, at 10:26 AM by ?:
How To View Shared Account Access . . . January 09, 2020, at 10:26 AM by ?:
HowToTroubleshootEscrowIssuesOnDevices . . . January 09, 2020, at 10:26 AM by ?:
How to Secure your Web Print Sandbox server . . . January 09, 2020, at 10:26 AM by ?:
How to run Print Release Station on a Mac . . . January 09, 2020, at 10:26 AM by ?:
HowToRemotelyCaptureEmbeddedLogs . . . January 09, 2020, at 10:25 AM by ?:
HowToObainLogsFromHpFutureSmart . . . January 09, 2020, at 10:25 AM by ?:
How to Migrate from Presto to Mobility Print . . . January 09, 2020, at 10:25 AM by ?:
Migrate from PaperCut iOS Print to PaperCut Mobility Print . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the Web Print Server . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the Release Station . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the Print Provider . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the PaperCut LPD Service . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in the Application Server . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in HP FutureSmart Devices . . . January 09, 2020, at 10:25 AM by ?:
How to Enable Debug in CUPS . . . January 09, 2020, at 10:25 AM by ?:
How to Collect Windows Installer Logs . . . January 09, 2020, at 10:25 AM by ?:
How do I redeem my top-up card? . . . January 09, 2020, at 10:25 AM by ?:
How does PaperCut Work? A behind the scenes look! . . . January 09, 2020, at 10:25 AM by ?:
PaperCut and Host-only drivers . . . January 09, 2020, at 10:25 AM by ?:
Hiding the Balance Window of the User Client Tool . . . January 09, 2020, at 10:25 AM by ?:
Summary of options for Guest user management . . . January 09, 2020, at 10:25 AM by ?:
Group based restriction on printing . . . January 09, 2020, at 10:25 AM by ?:
Printing to PaperCut Global Driver from Adobe Reader . . . January 09, 2020, at 10:25 AM by ?:
Translating PaperCut into languages other than English . . . January 09, 2020, at 10:25 AM by ?:
Five Things You Did Not Know Release Stations Could Do . . . January 09, 2020, at 10:25 AM by ?:
Setup Find-Me Printing on Multiple Operating Systems . . . January 09, 2020, at 10:24 AM by ?:
Find Me Printing “Error 32” . . . January 09, 2020, at 10:24 AM by ?:
Elatec Fast Release TCConfig Tool Not Saving Settings . . . January 09, 2020, at 10:24 AM by ?:
Fast Release Card Reader Terminal Network Protocol . . . January 09, 2020, at 10:24 AM by ?:
Export Shared Account PIN Codes . . . January 09, 2020, at 10:24 AM by ?:
Exporting and importing Job Ticketing data . . . January 09, 2020, at 10:24 AM by ?:
Explanation of printing only after last page has spooled . . . January 09, 2020, at 10:24 AM by ?:
Excel Printing Issues . . . January 09, 2020, at 10:24 AM by ?:
Enabling or Disabling ALL Printers at once with Mac OS or Linux . . . January 09, 2020, at 10:24 AM by ?:
Do I need a User License Exception? . . . January 09, 2020, at 10:24 AM by ?:
DNS_ERROR_DP_DOES_NOT_EXIST . . . January 09, 2020, at 10:24 AM by ?:
‘ditto: can’t get real path for source’ Error . . . January 09, 2020, at 10:24 AM by ?:
Disabling Windows Print Notifications . . . January 09, 2020, at 10:24 AM by ?:
What is the difference between user and shared accounts ? . . . January 09, 2020, at 10:24 AM by ?:
Device Offline mode . . . January 09, 2020, at 10:24 AM by ?:
DebugLogsFromRicohEmbedded . . . January 09, 2020, at 10:23 AM by ?:
How to Enable Debug in HP Chai Devices . . . January 09, 2020, at 10:23 AM by ?:
Obtaining debug logs from Canon Multi-Function Devices . . . January 09, 2020, at 10:23 AM by ?:
Debug output from the Active Directory provider . . . January 09, 2020, at 10:23 AM by ?:
Troubleshooting issues with Hardware Page Count . . . January 09, 2020, at 10:23 AM by ?:
How to Deal with Auto-Rotate on Plotters and Wide-Format printers . . . January 09, 2020, at 10:23 AM by ?:
Scripts to fetch information from PaperCut . . . January 09, 2020, at 10:23 AM by ?:
Producing custom reports with PaperCut . . . January 09, 2020, at 10:23 AM by ?:
Customizing Messages in the Client Tool . . . January 09, 2020, at 10:23 AM by ?:
CUPS Host Error . . . January 09, 2020, at 10:23 AM by ?:
CUPS raises an error on Linux (queue stops) after enabling PaperCut on the queue . . . January 09, 2020, at 10:23 AM by ?:
Printer Error Notifications Support . . . January 09, 2020, at 10:23 AM by ?:
Error: cups-api-helper is not optimised for your Mac . . . January 09, 2020, at 10:23 AM by ?:
Opening CSV Reports With Non-English Text in MS Excel . . . January 09, 2020, at 10:23 AM by ?:
Controlling printer access based on time . . . January 09, 2020, at 10:23 AM by ?:
Does PaperCut offer competitive cross-grade discounts? . . . January 09, 2020, at 10:23 AM by ?:
[Legacy] Common iOS Printing Questions . . . January 09, 2020, at 10:23 AM by ?:
Combining Script Recipes . . . January 09, 2020, at 10:23 AM by ?:
Common Clustering Questions . . . January 09, 2020, at 10:23 AM by ?:
Why Is My User Client Running Slowly? . . . January 09, 2020, at 10:23 AM by ?:
High memory usage in the client software . . . January 09, 2020, at 10:23 AM by ?:
Clearing Stopped Mac Print Queues (automatically, using scripts) . . . January 09, 2020, at 10:23 AM by ?:
How do I charge fractions of a cent for printing? . . . January 09, 2020, at 10:23 AM by ?:
Changing the job timeout in hold/release queues . . . January 09, 2020, at 10:23 AM by ?:
Changing Application Server Log Rotation . . . January 09, 2020, at 10:23 AM by ?:
Changes to Java Licensing . . . January 09, 2020, at 10:22 AM by ?:
How do I change the PaperCut currency symbol/sign? . . . January 09, 2020, at 10:22 AM by ?:
Browser Certificate Warnings and Errors . . . January 09, 2020, at 10:22 AM by ?:
How do I find out if my Canon MEAP device is compatible with PaperCut Gen3+? . . . January 09, 2020, at 10:22 AM by ?:
Branch Office Direct Printing Considerations . . . January 09, 2020, at 10:22 AM by ?:
Branch Office Direct Printing . . . January 09, 2020, at 10:22 AM by ?:
Support for Nationwide Retail Systems (NRS) Biometric Hardware . . . January 09, 2020, at 10:22 AM by ?:
Support for BioStore Biometric Hardware . . . January 09, 2020, at 10:22 AM by ?:
A better BIND Mobility record setup, a better you . . . January 09, 2020, at 10:22 AM by ?:
Batch Printing and the Popup and Hold/Release print queues . . . January 09, 2020, at 10:22 AM by ?:
Does PaperCut support printer redirection based on rules? . . . January 09, 2020, at 10:22 AM by ?:
Browser Cannot Connect to Administrator Web Interface . . . January 09, 2020, at 10:22 AM by ?:
Plan your PaperCut Server Migration . . . January 06, 2020, at 06:07 PM by Aaron Pouliot: redirecting article to new URL that is not NG-specific
How to add Server Hostname in Print Provider . . . January 02, 2020, at 02:50 AM by ?:
Insert-your-kb-name-here ? . . . December 30, 2019, at 09:55 PM by Aaron Pouliot:
A guide to easy and secure Cerner printing with PaperCut ? . . . December 30, 2019, at 08:03 PM by Carrie Centlivre:
CustomReporting . . . December 30, 2019, at 05:17 AM by jamesv: formatting header
DeviceCountExceeded . . . December 30, 2019, at 04:09 AM by timg: Keyword update
Manage User Access to the Device Copy Function . . . December 27, 2019, at 11:32 PM by David O’Hara:
Using a Device Script to Block Copying . . . December 27, 2019, at 04:02 PM by David O’Hara:
HowToMonitorPaperCutSystemHealth . . . December 18, 2019, at 05:23 PM by timg:
CommonAirPrintQuestions . . . December 18, 2019, at 05:15 PM by timg:
Template . . . December 18, 2019, at 01:33 PM by David O’Hara:
Template Article . . . December 17, 2019, at 09:20 AM by David O’Hara:
Known Issues when upgrading macOS . . . December 08, 2019, at 09:31 PM by timg: Redirecting
UpgradingNG . . . December 08, 2019, at 08:39 PM by timg:
SmallBusinessQuickStartGuidePaperCutNG . . . December 08, 2019, at 08:33 PM by timg:
Question Index . . . December 08, 2019, at 08:29 PM by timg:
ImplementationPlan . . . December 08, 2019, at 05:29 PM by timg:
AuthorizedSolutionCenter . . . December 08, 2019, at 04:44 PM by timg:
MyNewArticle . . . November 22, 2019, at 03:51 PM by Aaron Pouliot:
Troubleshooting jobs attributed to the wrong user, or the wrong user’s jobs are released . . . November 22, 2019, at 10:22 AM by Aaron Pouliot:
Troubleshooting Missing or Disappearing Print Jobs . . . November 22, 2019, at 10:18 AM by Aaron Pouliot:
Revoking access from PaperCut to my Cloud Storage . . . November 20, 2019, at 12:03 PM by Aaron Pouliot: Created new KB
Template Article . . . November 20, 2019, at 11:56 AM by Aaron Pouliot: Created new page
Template Article . . . November 18, 2019, at 02:35 PM by ?:
Migrating PaperCut to a New Server . . . November 13, 2019, at 05:53 PM by Aaron Pouliot: Added note mentioning migrating print queues to new server
Known Issues when upgrading macOS . . . November 12, 2019, at 05:27 PM by Dug: Added the word Mac and emboldened “not on every workstation” to the section on paused queues
Setting up Mobility DNS records for Infoblox DDI . . . October 30, 2019, at 06:03 PM by employee 82 ?: created an article that documents setting up Mobility DNS records for the Infoblox DDI
Printing from macOSto shared Windows Server queues with LPD and SMB . . . October 25, 2019, at 06:08 PM by employee 82 ?: I brought a better macOS LPD and SMB printing kB into existence.
Synchronizing Users and Groups with Azure AD . . . September 24, 2019, at 01:18 AM by timg:
Other Miscellaneous Articles . . . September 23, 2019, at 01:36 AM by timg: Link updates
Using PaperCut in Print Server Free Environments . . . September 18, 2019, at 11:04 PM by Mel Zouzoulas: No longer need, it's a KB that doesn't provide any useful information
Choosing the right edition/version . . . September 09, 2019, at 06:02 PM by timg:
Easter Eggs . . . September 08, 2019, at 11:20 PM by timg:
Is Print-Limit Pro the same as PaperCut? . . . September 08, 2019, at 11:20 PM by timg:
Running a Secondary Internet Provider on 64-bit Linux ? . . . September 08, 2019, at 11:19 PM by timg:
Mac Server Admin CUPS issue with large no. of print queues . . . September 08, 2019, at 11:14 PM by timg:
[Legacy] Managing Printers with OS 10.7 ? . . . September 08, 2019, at 11:14 PM by timg:
PaperCut on MS Windows Server 2000 ? . . . September 08, 2019, at 11:13 PM by timg:
CyberSource Secure Acceptance Migration . . . September 08, 2019, at 11:13 PM by timg:
PaperCut MF 13.3 Build 23456 . . . September 08, 2019, at 11:12 PM by timg:
User Web Interface . . . September 08, 2019, at 11:11 PM by timg:
[Legacy] Hotfix to support PaperCut on iOS 6 (iOS Printing & AirPrint) . . . September 08, 2019, at 11:10 PM by timg:
Server Based Printing in Windows RT . . . September 08, 2019, at 11:10 PM by timg:
Toshiba Firmware Version T212HD0W2151 ? . . . September 08, 2019, at 11:08 PM by timg:
Limiting the list of interface languages/translations . . . September 08, 2019, at 11:02 PM by timg:
CPad Release History . . . September 08, 2019, at 10:52 PM by timg:
Reducing the bandwidth consumed by the User Client Tool . . . September 08, 2019, at 10:52 PM by timg:
FingerPrint iOS Printing [LEGACY] . . . September 08, 2019, at 10:44 PM by timg:
User Client Issues in Mac OS X Update (June 2013)? . . . September 08, 2019, at 10:38 PM by timg:
macOS 10.12 (Sierra) Known Issues . . . September 08, 2019, at 10:09 PM by timg:
Mac OS 10.11 (El Capitan) Known Issues . . . September 08, 2019, at 10:08 PM by timg:
Mac OS 10.10 (Yosemite) Known Issues . . . September 08, 2019, at 10:08 PM by timg:
Mac OS 10.9 (Mavericks) Known Issues [Legacy] . . . September 08, 2019, at 10:08 PM by timg:
Known Printing Issues when upgrading macOS . . . September 08, 2019, at 10:03 PM by timg: Merging macOS Known Issue pages
Template Article . . . September 04, 2019, at 12:29 PM by employee 82 ?: article create
Template Article . . . August 28, 2019, at 12:23 PM by employee 82 ?: I brought a better BIND setup article into existence.
Resellers’ Guide to Using PaperCut Marketing Content . . . August 25, 2019, at 05:22 PM by timg:
Ignoring/deleting/excluding printers . . . August 23, 2019, at 12:11 AM by timg: redirecting
Reseller Billing Details . . . August 22, 2019, at 10:28 PM by timg:
Reseller Welcome - Introduction to PaperCut . . . August 22, 2019, at 10:27 PM by timg:
Leveraging Your Authorized Solution Center . . . August 22, 2019, at 10:27 PM by timg:
I am a reseller and would like a license for our showroom . . . August 22, 2019, at 10:27 PM by timg:
Download Links for Resellers . . . August 22, 2019, at 10:27 PM by timg:
What you get when purchasing PaperCut . . . August 22, 2019, at 10:26 PM by timg:
Currencies we accept . . . August 22, 2019, at 10:26 PM by timg:
Producing custom reports with PaperCut . . . August 22, 2019, at 12:16 AM by Tim Bentley: Replaced with new guide for JasperSoft custom reports
What to know when enabling SNMP or updating Community Strings . . . August 06, 2019, at 05:23 AM by Chris King:
What to know when enabling SNMP or updating SNMP Community Strings . . . August 06, 2019, at 05:22 AM by Chris King: Title
What to know when updating SNMP Version 1 or 2c Community Strings . . . August 06, 2019, at 05:20 AM by Chris King: Added comment regarding multiple SNMP Communities, and tidied-up the wording in places
Template Article . . . July 30, 2019, at 08:58 PM by peterf: First cut for 19.1 CA
Losing Held Jobs on a CUPS Server . . . July 24, 2019, at 06:59 AM by Chris King: keywords
Losing Held Jobs on a CUPS Server: . . . July 24, 2019, at 05:42 AM by Chris King: Created the article
Payment Gateway: Documentation . . . July 22, 2019, at 08:56 PM by timg:
Obtaining debug logs from Ricoh Embedded devices . . . July 22, 2019, at 06:53 AM by Jack Lawless: Redirect to: https://www.papercut.com/kb/Main/HowtoEnableDebuginRicohDevices
How to Remotely Capture Embedded Logs . . . July 22, 2019, at 06:53 AM by Jack Lawless: Redirect to: https://www.papercut.com/kb/Main/HowtoEnableDebuginRicohDevices
How to Remotely Capture Embedded Logs . . . July 22, 2019, at 06:51 AM by Jack Lawless: Changed URL, moved from https://www.papercut.com/kb/Main/HowToRemotelyCaptureEmbeddedLogs
How to Enable Debug in HP FutureSmart Devices . . . July 22, 2019, at 06:39 AM by Jack Lawless: Redirect to new page: https://www.papercut.com/kb/Main/HowtoEnableDebuginHPFutureSmartDevices
Language Selection at the Device . . . July 21, 2019, at 11:57 PM by Mel Zouzoulas: Added the languages
Mac OS 10.10 (Yosemite) Known Issues . . . July 21, 2019, at 11:24 PM by Mel Zouzoulas: EOL message
Using multiple internet proxy servers . . . July 16, 2019, at 07:05 PM by timg:
Troubleshooting proxy server configuration . . . July 16, 2019, at 07:05 PM by timg:
How to use Jamf Pro to deploy printers on managed macOS devices . . . July 15, 2019, at 04:26 PM by ?:
How to use Jamf Pro to deploy printers on Managed iOS Devices . . . July 15, 2019, at 06:05 AM by ?:
Use Jamf Pro to Deploy Printers on Managed iOS Devices . . . July 15, 2019, at 01:20 AM by JasonC: Updated category's
Use Jamf Pro to deploy printers on managed macOS devices . . . July 15, 2019, at 01:19 AM by JasonC: Minor formatting, category's.
UseJamfProToDeployPrintersOnManagediOSDevices . . . July 14, 2019, at 09:40 PM by ?:
Template Article . . . July 14, 2019, at 09:27 PM by ?:
Changing the Server Name or IP Address . . . July 10, 2019, at 07:41 PM by Jake: Added Site Servers to dot points
Stopping and Starting PaperCut Services . . . July 08, 2019, at 12:25 PM by B: Added iOS Print service
Configuring PaperCut Sizes with Integrated Scanning . . . July 07, 2019, at 06:46 PM by ?:
PaperCut and Lawbase . . . June 26, 2019, at 10:08 PM by timg:
Upgrading from PaperCut Quota to PaperCut NG . . . June 26, 2019, at 09:05 PM by timg:
I’m running PaperCut Quota. Why should I upgrade to PaperCut NG? . . . June 26, 2019, at 09:04 PM by timg:
Thunderbird Digitally Signed Attachments . . . June 20, 2019, at 09:07 PM by timg:
[Legacy] Error: Text property is read only . . . June 20, 2019, at 09:07 PM by timg:
[Legacy] Shut Down The Web Tools Interface . . . June 20, 2019, at 09:06 PM by timg:
PaperCut . . . June 20, 2019, at 09:06 PM by timg:
UserClientIssuesSinceMacOSXJavaUpdate . . . June 20, 2019, at 09:05 PM by timg:
PaperCut mailing list archives . . . June 20, 2019, at 09:05 PM by timg:
WikiSandbox . . . June 20, 2019, at 09:04 PM by timg:
Obtaining debug logs from Dell Embedded devices . . . June 20, 2019, at 09:03 PM by timg:
SideBar . . . June 20, 2019, at 09:03 PM by timg:
Template Article . . . May 30, 2019, at 07:43 PM by Priyanka:
Why don’t I see print archives? . . . May 30, 2019, at 04:44 PM by Aaron Pouliot: typo fix
PaperCut Cloud Services - Release History . . . May 26, 2019, at 11:42 PM by ?:
Public Access on Konica Minolta devices disappears . . . May 22, 2019, at 11:43 PM by Mel Zouzoulas: No longer needed, it's in the KM iOption embedded manual
Diagnosing printer toner and other SNMP problems . . . May 15, 2019, at 08:08 PM by Tim Shimmin:
Template Article . . . May 09, 2019, at 09:24 PM by ?:
Index . . . May 07, 2019, at 07:10 PM by timg:
Troubleshooting how to Restrict Printer Access per Subnet . . . May 02, 2019, at 10:00 AM by Aaron Pouliot:
Mobility Print Jobs Disappearing . . . May 02, 2019, at 09:44 AM by Aaron Pouliot: Added note mentioning new article in Help Center.
Multiple Mobility Print Servers with Windows DNS . . . May 02, 2019, at 09:41 AM by Aaron Pouliot: Added note mentioning new article in Help Center.
Troubleshooting Printer Discovery with Mobility Print . . . May 02, 2019, at 09:40 AM by Aaron Pouliot: Added note mentioning new article in Help Center.
Mobility Print Architecture . . . May 02, 2019, at 09:37 AM by Aaron Pouliot: Added note mentioning new article in Help Center.
Troubleshooting Fiery Issues . . . April 22, 2019, at 03:36 PM by Aaron Pouliot: Added note to delete or rename the fiery.log file found in the PaperCut Fiery Tool folder.
High Memory usage in the client software . . . March 27, 2019, at 01:05 AM by timg: Created article
Windows error ‘Windows cannot access \server\PCClient’ when launching the client shared folder . . . March 26, 2019, at 10:57 PM by timg: Created article
[Legacy] Customizing the User Client Tool . . . March 26, 2019, at 10:26 PM by timg:
I’m a student - how do I get a refund for my failed print job? . . . March 19, 2019, at 07:01 PM by Dug Holmes: Added category and keywords
Page Not Found . . . March 15, 2019, at 10:06 AM by Aaron Pouliot: deleted page while testing
I’m hiding the task/system tray. How can I stop the client from minimizing? . . . March 12, 2019, at 05:00 AM by Chris King: Cleaned up the wording and spelling - checked references are still valid
[Legacy] ChargeBack Database Adjustments . . . March 05, 2019, at 07:58 PM by timg:
Debugging Problems with SNMP Hardware Checking . . . March 05, 2019, at 07:41 PM by Tim Shimmin: Mention SNMP v3
Automated Application Server Deployment . . . February 26, 2019, at 10:01 AM by Jack Lawless: Make KB NG/MF neutral, added Tasks section, generally tidied up the grammar and format.
How to Enable Debug in the Web Print server . . . February 13, 2019, at 06:24 AM by Jack Lawless: Re-formatted, grammar, URL links, added section for temp debug files locations
Troubleshooting Mobility Print with mDNS . . . February 12, 2019, at 11:18 PM by Mel Zouzoulas:
Mobility Print Pre-Installation Considerations . . . February 12, 2019, at 11:16 PM by Mel Zouzoulas: Removed the category because it's in the help center now
Known Issues with Kyocera Embedded (PaperCut MF) . . . February 12, 2019, at 10:50 PM by peterf: Added new Known Issue for MAC-5743
Firewall Configuration - Ports Used by PaperCut NG and PaperCut MF . . . February 12, 2019, at 04:52 AM by Jack Lawless: Moooooore formatting
Suppress Error Notifications When Offline . . . February 11, 2019, at 06:20 PM by Aaron Pouliot:
Konica Minolta Fiery Setup . . . January 18, 2019, at 08:50 AM by Aaron Pouliot: Set category to Konica Minolta Embedded
MacintoshPrintQuota . . . January 17, 2019, at 11:35 AM by ?:
PaperCut on Mac OS (Apple Mac) . . . January 17, 2019, at 11:33 AM by ?:
PrinterLoadBalanceRequirements . . . January 08, 2019, at 07:27 AM by ?:
SyncingFromASecondaryEmailAddressInActiveDirectory . . . December 19, 2018, at 04:30 PM by Brad Stone: New KB
Syncing a secondary email address from Active Directory . . . December 19, 2018, at 04:07 PM by Brad Stone: New KB
TODO Page Title . . . December 17, 2018, at 11:30 AM by Aaron Pouliot: added a note about using Paragraph Headings
Automated Application Deployment . . . December 16, 2018, at 04:35 PM by Alec: Fix format
What to know when updating SNMP Community Strings . . . December 05, 2018, at 05:11 PM by Sean McDonald: fixed error in keyword, changed "connection string" to "community string"
Known Issues with Xerox Secure Access EIP 1.5+ Embedded App (PaperCut MF) . . . December 04, 2018, at 09:47 PM by TimG: Merging Xerox Known Issues
Known Issues with Toshiba SDK2 Embedded (PaperCut MF) . . . December 04, 2018, at 08:50 PM by TimG: Merging Toshiba Known Issues
Known Issues with Toshiba MDS Embedded (PaperCut MF) . . . December 04, 2018, at 08:49 PM by TimG: Merging Toshiba Known Issues
Known Issues with Toshiba eConnect (PaperCut MF) . . . December 04, 2018, at 08:49 PM by TimG: Merging Toshiba Known Issues
Known Issues with HP FutureSmart and HP Pro Fast-release Embedded Apps (PaperCut MF) . . . December 03, 2018, at 10:56 PM by TimG:
Known Issues with HP Chai Embedded App (PaperCut MF) . . . December 03, 2018, at 10:44 PM by TimG: Deleting
Known device integration Issues with older releases of PaperCut MF (version 14 and earlier) . . . November 19, 2018, at 05:50 PM by TimG: Redirect
Known device integration issues with recent releases of PaperCut MF . . . November 19, 2018, at 05:49 PM by TimG: Redirect
Log in to PaperCut interfaces using Email Address . . . November 18, 2018, at 09:41 PM by TimG: Typos
Known Issues with Toshiba LeSF Embedded Application (PaperCut MF) . . . November 18, 2018, at 03:12 PM by TimG: Removing
Known Issues with Dell Embedded Application (PaperCut MF) . . . November 18, 2018, at 03:02 PM by TimG: Removing
Known Issues with Xerox JBA/XSA Onboard (PaperCut MF) . . . November 18, 2018, at 05:24 AM by TimG: Updated links
Known Issues with Print Archiving . . . November 18, 2018, at 02:35 AM by TimG:
Known Issues with Central Reporting . . . November 18, 2018, at 02:33 AM by TimG:
Known device integration Issues with older releases of PaperCut MF (version 14 and earlier) . . . November 18, 2018, at 02:31 AM by TimG: Remove category and keywords
Why am I prevented from installing PaperCut and what can I do about it? . . . November 12, 2018, at 05:41 PM by TimG: Updated with blurb about what the article refers to
How to update the an SNMP Community String . . . November 06, 2018, at 10:53 PM by Aaron Pouliot: Created new article
Running the PaperCut User Client on Linux results in a Assistive Tehcnology not found error . . . November 06, 2018, at 08:02 PM by JasonC:
Known Issues with HP FutureSmart Embedded App (PaperCut MF) . . . October 31, 2018, at 11:50 PM by TimB:
How to Migrate from iOS printing with a Mac Server to Mobility Print . . . October 31, 2018, at 01:16 PM by Aaron Pouliot: Explained how to disable the iOS print service.
Extend the Remember-Me Duration in Mobility Print . . . October 24, 2018, at 05:34 PM by Aaron Pouliot:
Known Issues with older releases of PaperCut NG and PaperCut MF (version 14 and earlier) . . . October 17, 2018, at 02:00 PM by Aaron Pouliot: Added category - Known Issues
Collecting Application Server Garbage Collection logs . . . October 08, 2018, at 06:35 PM by Mel Zouzoulas: No longer required, it was a place holder
The stapling option is on its way! . . . September 18, 2018, at 07:08 PM by Mel Zouzoulas: New KB
The stapling option is on its way! . . . September 18, 2018, at 06:06 PM by Mel Zouzoulas: New KB
The stapling option is on its way! Title . . . September 18, 2018, at 05:05 PM by Mel Zouzoulas: New KB
TODO Page Title . . . September 18, 2018, at 04:26 PM by Mel Zouzoulas: New KB
How to Uninstall the PaperCut User Client title . . . September 05, 2018, at 05:33 PM by Aaron Pouliot:
What impact does running only SNMPv3 have? . . . August 29, 2018, at 12:48 PM by Aaron Pouliot: fixed typo
SSL with PaperCut and Keystore Explorer . . . August 26, 2018, at 10:54 PM by jamesv: Added note about talking to your reseller or ASC first
Separate balances for printing and internet . . . August 16, 2018, at 05:58 PM by Aaron Pouliot: retired Internet Charging article
TODO Page Title . . . August 16, 2018, at 05:45 PM by Aaron Pouliot: removed empty article
TODO Page Title . . . August 16, 2018, at 05:45 PM by Aaron Pouliot: removed empty article
[Legacy] Configuring the PaperCut Quota Web Tools interface . . . August 16, 2018, at 05:42 PM by Aaron Pouliot: retired PaperCut Quota article
PaperCut Quota (Legacy Edition) - Tune Up button . . . August 16, 2018, at 05:40 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Upgrading PaperCut Quota or PaperCut ChargeBack versions 6 or older . . . August 16, 2018, at 05:40 PM by Aaron Pouliot: retired PaperCut Quota article
Using the ChargeBack popup client . . . August 16, 2018, at 05:39 PM by Aaron Pouliot: retired legacy article - PaperCut ChargeBack
Backup Strategy . . . August 16, 2018, at 05:34 PM by Aaron Pouliot: deleted legacy article - written by 3rd party... about tape backups.
Authenticating and importing users in PaperCut NG . . . August 16, 2018, at 05:33 PM by Aaron Pouliot: deleted redundant KB - this content better covered in the manual
Managing End-User Payments . . . August 16, 2018, at 05:33 PM by Aaron Pouliot: retired PaperCut Quota article
PaperCut Printer Load Balancing Requirements . . . August 16, 2018, at 05:31 PM by Aaron Pouliot: deleted redundant KB - the content duplicates what's in the manual
Installing PaperCut in a heterogeneous environment . . . August 16, 2018, at 05:30 PM by Aaron Pouliot: retired article - there are other pages that cover the topic of mixed environments much better
Managing laptops/notebooks in a network/domain environment . . . August 16, 2018, at 05:29 PM by Aaron Pouliot: deleted legacy article - we have articles that better handle the topic of BYOD printing
EmailStripper . . . August 16, 2018, at 05:28 PM by Aaron Pouliot: Deleted redundant KB - there's already a page for Email Stripper
Will PaperCut run on Novell NetWare? . . . August 16, 2018, at 05:27 PM by Aaron Pouliot: Retired legacy article - Netware support ended in 2009
I upgraded my Apple OSX server and now PaperCut isn’t working? . . . August 16, 2018, at 03:00 PM by Aaron Pouliot: retired unhelpful article
[Legacy] Dealing with locally attached printers . . . August 16, 2018, at 03:00 PM by Aaron Pouliot: retired legacy article
[Legacy] Load Balancing Printers . . . August 16, 2018, at 02:59 PM by Aaron Pouliot: retired unhelpful article
Using the Card Wizard . . . August 16, 2018, at 02:59 PM by Aaron Pouliot: retired unhelpful article
How to Enable Debug in the Net Provider . . . August 16, 2018, at 02:58 PM by Aaron Pouliot: retired Internet Charging article
PaperCut on EduPaSS . . . August 16, 2018, at 02:58 PM by Aaron Pouliot: retired Internet Charging article
Using a domain service account for the internet control module (on Windows platforms) . . . August 16, 2018, at 02:58 PM by Aaron Pouliot: retired Internet Charging article
[Legacy] PaperCut Quota and Mac OS Clients . . . August 16, 2018, at 02:55 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Deploying the PaperCut Quota User Client Tool . . . August 16, 2018, at 02:55 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Resetting the Admin Password in PaperCut Quota . . . August 16, 2018, at 02:55 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Administering PaperCut Quota Remotely . . . August 16, 2018, at 02:54 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] PaperCut Quota and Active Directory nested groups . . . August 16, 2018, at 02:54 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Keeping Your PaperCut Quota Database Up to Date . . . August 16, 2018, at 02:54 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] PaperCut Quota web tools admin password . . . August 16, 2018, at 02:54 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] PaperCut Quota Web Tools . . . August 16, 2018, at 02:53 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Logging out of the Web Tools interface . . . August 16, 2018, at 02:51 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Common errors in the Web Tools interface . . . August 16, 2018, at 02:51 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Common Connection Issues for PaperCut Quota Web Tools . . . August 16, 2018, at 02:50 PM by Aaron Pouliot: retired PaperCut Quota article
[Legacy] Publishing an IIS Web Site on an ISA2004 Server ? . . . August 16, 2018, at 02:50 PM by Aaron Pouliot: retired PaperCut Quota article
Integrating PaperCut internet charging with other web filtering applications . . . August 16, 2018, at 02:50 PM by Aaron Pouliot: retired Internet Charging article
[Legacy] Updating the “page counting machine” component . . . August 16, 2018, at 02:48 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Rules for new users . . . August 16, 2018, at 02:46 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Custom Microsoft Access Reports . . . August 16, 2018, at 02:46 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Translating PaperCut Quota’s Web Tools interface . . . August 16, 2018, at 02:46 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] Setting the currency sign in the PaperCut Quota Web Tools interface . . . August 16, 2018, at 02:45 PM by Aaron Pouliot: retiring PaperCut Quota article
[Legacy] How to Enable Debug in PaperCut Quota . . . August 16, 2018, at 02:45 PM by Aaron Pouliot: retiring PaperCut Quota article
Internet Charging Transaction Logs . . . August 16, 2018, at 02:45 PM by Aaron Pouliot: retiring PaperCut Quota article
Setting up PaperCut with SurfControl . . . August 16, 2018, at 02:44 PM by Aaron Pouliot: retiring PaperCut Quota article
Windows Server 2008 pre-SP2 Authentication Issue ? . . . August 16, 2018, at 02:43 PM by Aaron Pouliot: retired duplicate KB
Windows 2008 Authentication Issue ? . . . August 16, 2018, at 02:42 PM by Aaron Pouliot: retired duplicate KB
Software Download Sites . . . August 13, 2018, at 06:25 PM by Mel Zouzoulas: delete
TODO Page Title . . . August 13, 2018, at 12:45 PM by Alexander Thorwaldson:
Using LPD/LPR with Windows and PaperCut . . . July 31, 2018, at 01:50 PM by Aaron Pouliot: Overhauled article with input from Alan
What Size Server Do I Need to Run PaperCut? . . . July 31, 2018, at 04:51 AM by Jack Lawless: Merging and consolidating information into " PaperCut Server Sizing Guide" KB.
Special considerations with Windows Type 4 print drivers. . . . July 23, 2018, at 10:59 PM by peterf: Updated with ChPS info for 18.2.1 GA
Hide Print Document names in Windows . . . July 19, 2018, at 02:49 PM by Aaron Pouliot: Major overhaul, embedded Alan's video
Noahsfirstkb . . . July 19, 2018, at 12:45 AM by Jack Lawless: delete
RecentChanges . . . July 16, 2018, at 12:13 AM by ?:
When you’re using Mobility Print, the print job owner name is SYSTEM with a Canon Generic PCL6 or Canon PostScript driver . . . July 12, 2018, at 01:09 PM by Aaron Pouliot: Removed mention of GUEST user as this was not accurate
When you’re using Mobility Print, the print job owner name is SYSTEM or GUEST with a Canon Generic PCL6 or Canon PostScript driver . . . July 11, 2018, at 11:27 PM by Mel Zouzoulas: re-created this KB without the double URL
How to Setup a Null Printer on Mac OS X . . . July 11, 2018, at 01:53 PM by Aaron Pouliot: Added category FindMePrinting
Testing . . . July 10, 2018, at 02:03 AM by Jack Lawless: Request to be deleted by Nick F.
PaperCut SNMP Test Tool . . . July 09, 2018, at 04:38 PM by Aaron Pouliot: Added link to Hardware Page Count Validation in manual, to differentiate from SNMP Toner Level check
3rd party integration & 3rd party providers ? . . . July 05, 2018, at 01:56 PM by Aaron Pouliot: Added category Payment Gateways
How to enable debug in the Site Server . . . July 05, 2018, at 03:57 AM by Jack Lawless: Merged and re-wrote the information into original "HowToEnableDebugInTheSiteServer" KB
What is Manager Mode Popup? . . . June 29, 2018, at 10:23 AM by priyanka:
What is manager Mode Popup? . . . June 29, 2018, at 09:41 AM by priyanka:
SonicWall with Content Filter Service Title . . . May 13, 2018, at 07:35 PM by Willem Groenewald:
[Legacy] Hotfix to support PaperCut on iOS 6 (iOS Printing & AirPrint) . . . May 01, 2018, at 07:23 PM by timg: Legacified.
FingerPrint iOS Printing [LEGACY] . . . May 01, 2018, at 09:39 AM by Aaron Pouliot:
Duplicate Printers in macOS . . . April 30, 2018, at 04:08 PM by Aaron Pouliot:
Hotfix to support PaperCut on iOS 6 (iOS Printing & AirPrint) . . . April 30, 2018, at 03:52 PM by Aaron Pouliot:
Common iOS Printing Questions . . . April 30, 2018, at 03:51 PM by Aaron Pouliot:
Duplicate Printer Advertisements on Mac OS . . . April 30, 2018, at 01:09 PM by Aaron Pouliot: Changed category to iOS Print
Presto iOS Printing (Legacy) . . . April 30, 2018, at 01:03 PM by Aaron Pouliot: Marked page as Legacy
FingerPrint iOS Printing (Legacy) . . . April 30, 2018, at 01:00 PM by Aaron Pouliot: Marked page as Legacy
How to Migrate from Project Banksia to Mobility Print . . . April 30, 2018, at 12:10 PM by Aaron Pouliot:
MacOS . . . April 30, 2018, at 12:07 PM by Aaron Pouliot:
How do I collect my Mobility Print logs . . . April 30, 2018, at 12:00 PM by Aaron Pouliot: Added Category MobilityPrint
Setting up Mobility Print DNS with macOS Server DNS . . . April 30, 2018, at 11:58 AM by Aaron Pouliot: Added Category MobilityPrint
[Legacy] Deploying the PaperCut Quota User Client Tool . . . April 25, 2018, at 11:15 PM by jamesv: added MF to the disclaimer at the top of this page
Unexpected deletion of jobs from print queues - Driver Isolation Mode in Windows Server 2008 R2 and Windows 7 . . . April 12, 2018, at 11:53 AM by Aaron Pouliot: Information out of date and not helpful. The Alan Morris says chuck it out.
High Availabity . . . April 12, 2018, at 11:13 AM by DavidO:
Co-Branding PaperCut . . . April 12, 2018, at 01:30 AM by Alec:
Known Issues with Recent Releases . . . March 22, 2018, at 01:10 PM by Jack Lawless: Test page which is currently showing on our Known Issue searches.
Should I install PaperCut on a Domain Controller? . . . March 15, 2018, at 10:36 AM by Aaron Pouliot:
Should I install PaperCut on a Domain Controller? Title . . . March 15, 2018, at 10:32 AM by Aaron Pouliot:
[LEGACY] Internet Control And Edu Connect - SA . . . March 12, 2018, at 06:18 PM by James Norman: removed the KB article
TroubleshootSubnet Filtering . . . March 05, 2018, at 12:05 PM by Aaron Pouliot:
Setting up Mobility Print DNS with macOS Server DNS Title . . . March 02, 2018, at 05:12 PM by timg:
Mobility Print Architecture? . . . March 02, 2018, at 05:08 PM by Aaron Pouliot:
Options -> User/Group Sync - Multi-Sync and Layout Review . . . February 26, 2018, at 03:16 PM by Mel Zouzoulas: Too old not needed
Validating print traffic is encrypted using Wireshark . . . February 20, 2018, at 05:35 PM by Danielle Ko:
Validating print traffic is encrypted using Wireshark Title . . . February 20, 2018, at 05:26 PM by Danielle Ko:
Installing an IPPS printer in Windows Title . . . February 20, 2018, at 04:54 PM by Danielle Ko:
TODO Page Title . . . February 18, 2018, at 07:24 PM by Willem Groenewald:
Comprehensive guide to end-to-end print security Title . . . February 18, 2018, at 05:52 PM by Willem Groenewald:
WhenPaperCutPublishedGoogleCloudPrintPrintersShowAsOffline . . . February 18, 2018, at 03:53 PM by ?: When PaperCut Published Google Cloud Print Printers Show as Offline
TODO Page Title . . . February 08, 2018, at 09:09 AM by Jack Lawless: Not sufficient information to be public for this length of time.
How to collect Payment Gateway logs: . . . February 08, 2018, at 08:47 AM by Priyanka:
How to collect Payment Gateway logs: Title . . . February 08, 2018, at 08:41 AM by Priyanka: Adding a new KB to collect payment gateway logs
How to obtain logs for web-service based devices (e.g. Sharp and Konica Minolta) . . . February 07, 2018, at 09:01 PM by Mel Zouzoulas:
Multiple Mobility Print Serverswith Windows DNS . . . February 07, 2018, at 02:05 PM by Aaron Pouliot: formatting fixes
!Multiple Mobility Print Serverswith Windows DNS . . . February 07, 2018, at 02:03 PM by Aaron Pouliot:
Whats new in the KB . . . February 02, 2018, at 01:01 PM by timg: Added January Updates
How to Automate GCP Printer Sharing Title . . . January 19, 2018, at 02:34 PM by Arturo A:
PaperCut’s Privacy Policy . . . January 04, 2018, at 03:19 PM by Geoff Smith: Correct wording around GDPR compliance
I want to hide document names on Windows printer queues . . . December 22, 2017, at 09:31 AM by Alan Morris: Most people are now at 2012 and + on their server, thanks Willem, I made the OS feature first stop
Five tips to streamline mobile printing in a managed print environment . . . December 14, 2017, at 10:22 PM by Mel Zouzoulas: Outdated now because we have story about Mobility Print (Mobile BYOD) in the help center
Presto iOS Printing . . . December 14, 2017, at 10:18 PM by Mel Zouzoulas: Removed the categories link
FingerPrint iOS Printing . . . December 14, 2017, at 07:41 PM by Mel Zouzoulas: Added information about Mobility Print
PaperCut Remote Support . . . December 14, 2017, at 12:33 AM by Mel Zouzoulas: Old article we don't need anymore
Monitoring PaperCut NG System Health using Zabbix . . . December 10, 2017, at 10:05 PM by Willem G Shilpa S Nikhil S Danielle:
Ignoring / deleting printers . . . December 06, 2017, at 05:03 PM by Alan Morris: keyword merge in prep of merged KB https://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG
Windows 2008 Authentication Issue ? . . . December 03, 2017, at 08:26 PM by Willem Groenewald:
TODO Page Title . . . December 03, 2017, at 05:03 PM by Willem G Shilpa S Nikhil S Danielle:
TODO Page Title . . . November 28, 2017, at 11:14 PM by James Norman:
Obtaining debug logs from Ricoh Embedded devices . . . November 28, 2017, at 07:47 PM by ?:
PaperCut Technical Specification . . . November 12, 2017, at 09:53 PM by James Norman: Minor tweaks
How to deploy PaperCut Application Server with SAML single sign-on Page Title . . . October 23, 2017, at 05:23 PM by Willem Groenewald:
PaperCut free license . . . October 10, 2017, at 06:22 PM by timg: Updated with free license support policy
Increasing the memory available to PaperCut . . . September 07, 2017, at 04:59 PM by timg: Clarifying config file name.
Synchronizing Users and Groups with Azure AD . . . August 25, 2017, at 05:05 PM by ?:
Displaying a One-Off Popup using Advanced Scripting . . . August 11, 2017, at 03:48 AM by Matthew Lee:
I inherited a PaperCut installation as a SysAdmin. How do I drive this thing? . . . August 10, 2017, at 11:13 AM by timg: Updated with note about using PaperCut Ports
Firewall Configuration - Ports used by PaperCut . . . July 31, 2017, at 03:08 AM by josh:
Printing from Microsoft Edge Browser and other Windows Applications . . . July 14, 2017, at 01:02 PM by Alan Morris: Added section for Windows 10 laptops and disabling render print jobs on server group policy
Installating PaperCut into a Citrix Environment . . . July 14, 2017, at 12:09 AM by Steven Turner:
PaperCut installation in a Citrix Environment . . . July 13, 2017, at 08:24 PM by Steven Turner:
Ways of configuring Xen App and Xen Desktop with PaperCut . . . July 12, 2017, at 11:36 PM by Steven Turner:
Ways of configuring XenApp and XenDesktop with PaperCut . . . July 12, 2017, at 11:33 PM by Steven Turner:
Ways of configuring XenApp? and XenDesktop? with PaperCut . . . July 12, 2017, at 11:31 PM by Steven Turner: Citrix Scenarios
Deleting users from PaperCut . . . July 11, 2017, at 01:59 AM by peterf: Fixing a link
How to Integrate PaperCut NG or PaperCut MF With an Intranet Site . . . July 10, 2017, at 10:54 PM by peterf: Updating screenshot for 17.2
Customizing the User Web Interface . . . July 10, 2017, at 09:49 PM by peterf: Updating to reflect new customisation options in version 17.2
Known Issues with Toshiba MDS Embedded (PaperCut MF) . . . July 10, 2017, at 12:08 AM by Mel Zouzoulas: Added the known issues page for Mobility Print
Running PaperCut in Citrix Environment . . . July 09, 2017, at 08:05 PM by Steven Turner:
PaperCut on Citrix Title . . . July 09, 2017, at 08:01 PM by Steven Turner:
PaperCut on Citrix . . . July 09, 2017, at 07:50 PM by Steven Turner: Added Citrix Document text
I inherited a PaperCut installation as a Sys Admin - How do I drive this thing? . . . July 03, 2017, at 03:50 PM by timg: Created page describing some handy tips if you've just inherited a shiny new PaperCut system!
Diagnosing user client popup and notification issues . . . July 03, 2017, at 01:44 PM by timg: Keyword tweak.
Using a domain administrator service account (Windows) . . . June 13, 2017, at 07:30 AM by ?:
TODO Page Title . . . June 12, 2017, at 07:40 PM by ?:
incorrect copy count with mopier mode . . . June 07, 2017, at 12:37 AM by Ranganath Gunawardane: Initial upload
Running a Secondary Internet Provider on 64-bit Linux ? . . . May 08, 2017, at 10:11 PM by peterf: Mention that ICM is no longer supported/provided.
How to Migrate from Presto to Mobility Print Title . . . April 11, 2017, at 01:07 AM by Mel Zouzoulas: Added Presto KB
Quick Start Guide for Small Business . . . March 22, 2017, at 09:46 PM by ?:
PaperCut User Manual . . . March 20, 2017, at 11:39 AM by josh:
Using the Snapshot button to gather information from Papercut . . . March 15, 2017, at 11:09 PM by matt: separate instructions for memory snapshots.
PaperCut Case Studies and Reviews . . . March 09, 2017, at 07:35 PM by ?:
Collecting Application Server Garbage Collection (DEPRECATED) logs . . . March 08, 2017, at 05:32 PM by matt: No longer needed.
Known Issues . . . March 07, 2017, at 12:06 AM by Mel Zouzoulas:
Implementation guide for IT and network managers . . . March 06, 2017, at 11:01 PM by ?:
How to set up a Free Copy button Page Title . . . March 06, 2017, at 07:24 PM by Tim Bentley: Added first draft of text
How to Capture Mobility Print Logs . . . March 05, 2017, at 11:29 PM by ?:
How to Capture Mobility Print Logs Title . . . March 05, 2017, at 11:28 PM by ?:
TODO Page Title . . . March 05, 2017, at 11:27 PM by Mel Zouzoulas: How to capture logs
Block release of print jobs to printers in error with hardware check . . . December 19, 2016, at 06:02 PM by Debbie:
Block release of print jobs to printers in error with hardware check Title . . . December 19, 2016, at 06:01 PM by Debbie:
iOS 9 Printing with IPv4 and IPv6 mixed networks . . . December 07, 2016, at 06:37 PM by ?:
Adding PaperCut as a certificate Trusted Publisher for the PaperCut Global PostScript driver. . . . September 09, 2016, at 08:23 PM by Alan Morris: removed a the
macOS 10.12 (Sierra) Known Issues . . . September 09, 2016, at 12:07 PM by timg: Created Sierra macOS 10.12 KB article
TODO Page Title . . . August 24, 2016, at 11:07 AM by priyanka: Removed the content based on Tommys request
Upgrading PaperCut (upgrade procedure) . . . August 22, 2016, at 11:40 PM by ?:
Early Access . . . August 09, 2016, at 08:05 PM by ?:
PaperCut Early Access Program . . . August 09, 2016, at 01:12 AM by ?:
Download Links for Resellers . . . July 12, 2016, at 12:36 AM by matt:
Improve slow network printing with data compression . . . June 14, 2016, at 02:32 AM by ?:
mporting User’s home folder from non-standard fields in Active Directory . . . June 08, 2016, at 09:47 PM by priyanka:
How to reset your Google Cloud Print integration Title . . . June 05, 2016, at 09:49 PM by josh:
Print queue set up on Windows - forgotten task! . . . June 03, 2016, at 07:53 PM by Alan Morris: linked to Microsoft patch for 2012, 2012R2 Creator owner fix. Removed references to previous failure
Monitoring Your Servers via the System Health API . . . June 03, 2016, at 12:14 AM by Mel Zouzoulas: Added redirect to SupportedMonitoringTools KB
How to monitor print system health with PaperCut . . . June 03, 2016, at 12:02 AM by Mel Zouzoulas:
Run a PaperCut NG / MF Release Station from a Raspberry Pi . . . June 01, 2016, at 02:52 AM by ?:
Run a PaperCut NG / MF Release Station from a Raspberry Pi Title . . . June 01, 2016, at 02:43 AM by ?:
PaperCut Early Access Program . . . May 30, 2016, at 10:07 PM by ?:
Change the schedule timing . . . May 30, 2016, at 04:49 PM by ?: changed 'the PaperCut' to 'that PaperCut'
How to monitor print system health with PaperCut . . . May 30, 2016, at 03:58 AM by Mel Zouzoulas:
The Fun Side of SysAdmins title . . . May 25, 2016, at 03:41 AM by Shane Higgins:
The Fun Side of SysAdmins Title . . . May 25, 2016, at 03:40 AM by Shane Higgins: A fun place to collect information about SysAdmins
TODO Page Title . . . May 25, 2016, at 01:23 AM by Mel Zouzoulas:
Known Issues with Ricoh Embedded (PaperCut MF) . . . May 23, 2016, at 03:22 AM by Mel Zouzoulas:
Customizing the report headers . . . May 09, 2016, at 05:20 AM by priyanka:
Apply for a license exception or variation . . . April 14, 2016, at 12:57 AM by ?:
Example JavaScript For Customization of the User Web Tools Interface . . . April 11, 2016, at 01:04 AM by jamesv: Made correction for "Removing the Recent Print Jobs link from the navigation menu" code
Mac OS 10.11 (El Capitan) Known Issues . . . March 25, 2016, at 01:46 PM by Vanessa White: adding info for full support for 10.11 being added in 15.2+
Preventing the bypass of PaperCut . . . March 15, 2016, at 01:10 AM by josh:
Preventing the Bypass of PaperCut . . . March 15, 2016, at 01:09 AM by josh:
Known device integration Issues with older releases of PaperCut MF (version 14 and earlier) . . . March 09, 2016, at 08:31 PM by ?:
Known Issues with recent releases of PaperCut NG and PaperCut MF . . . March 09, 2016, at 07:59 PM by ?:
PaperCut MF - Known Issues with Recent Releases . . . March 09, 2016, at 05:46 PM by ?:
CustomReports . . . March 08, 2016, at 07:27 PM by ?:
KnownIssuesOKIOpenPlatformEmbedded . . . March 08, 2016, at 07:24 PM by ?:
Known Issues with OKI Devices and PaperCut MF . . . March 03, 2016, at 07:55 PM by ?:
Common iPad Printing Questions . . . January 14, 2016, at 02:13 PM by timg: Updated to remove link to EFI after EFI's public announcement that they'll stop selling PrintMe Mob.
Download links for past/old versions of PaperCut NG . . . January 06, 2016, at 07:27 PM by ?:
Download links for past/old versions . . . January 06, 2016, at 07:26 PM by ?:
Known Issues with Recent Releases . . . December 21, 2015, at 12:16 AM by ?:
Advanced Scripting: Suppress popup . . . December 11, 2015, at 12:24 PM by priyanka:
Users cannot login to PaperCut web interface . . . December 07, 2015, at 08:53 PM by peterf: Added another customer reported fix for the error with code '80090311'.
Whats new in the KB - November 2015 . . . December 02, 2015, at 12:21 AM by Jason:
TODO Page Title . . . December 02, 2015, at 12:19 AM by Jason:
Importing scanned documents into 3rd party systems. . . . November 26, 2015, at 09:29 PM by ?:
Importing scanned documents into 3rd party systems title . . . November 26, 2015, at 09:29 PM by ?:
Importing scanned documents into 3rd party systems Title . . . November 26, 2015, at 08:45 PM by ?:
Managing large numbers of Shared Accounts . . . November 25, 2015, at 11:40 PM by ?:
Deployments with a large number of Shared Accounts . . . November 25, 2015, at 11:25 PM by ?:
Large Shared Account Deployments . . . November 25, 2015, at 09:56 PM by ?:
Print Scripting - Placing a daily limit on the number of pages printed . . . November 04, 2015, at 08:21 PM by priyanka:
Limit Pages Daily . . . November 04, 2015, at 08:07 PM by priyanka:
TrackDownFailingPrintDrivers . . . November 03, 2015, at 08:19 PM by ?:
Tracking print related application failures back to a print driver name. . . . November 03, 2015, at 08:04 PM by ?:
Tracking print related application failures back to a print driver name. . . . November 03, 2015, at 07:59 PM by ?:
Tracking print related application failures back to a print driver name. Title . . . November 03, 2015, at 07:44 PM by ?:
Toner Level Thresholds Title . . . October 28, 2015, at 02:39 PM by priyanka:
iOS 9 Printing . . . October 20, 2015, at 01:26 PM by timg: Added note about escaping interfaces with spaces
IOS 9 Printing . . . September 16, 2015, at 07:39 AM by Shane Higgins:
SSL Connection Issues with some Xerox devices and PaperCut v14 (build 25901) . . . September 02, 2015, at 05:32 PM by amir: firmware updates!
Adjusting the values used in the environmental impact calculations Title . . . September 02, 2015, at 03:40 AM by Zakariah Chitty:
Marketing Resources . . . August 12, 2015, at 10:36 PM by ?:
Which version of Java do I need installed for PaperCut? . . . July 06, 2015, at 06:28 PM by priyanka:
Known Issues with OKI Open Platform Embedded App (PaperCut MF) . . . July 02, 2015, at 11:37 PM by Alec : Close old issue.
Why do I only get dots in my popup? Title . . . June 26, 2015, at 03:49 AM by jason:
Encryption between server and embedded/on-board applications . . . June 24, 2015, at 03:53 PM by pw2 ?:
Special considerations on Terminal Server/CITRIX/VDI . . . June 11, 2015, at 03:13 PM by TimG: Added info about security rate limit warning
Installing PaperCut on LRS VPSX . . . June 02, 2015, at 07:05 PM by Alec : Remove mention of Linux development
How to setup the Mac OS X Magic Triangle . . . May 14, 2015, at 01:39 PM by Vanessa White: updated to reflect changes in Apple's ecosystem and environment
TODO Page Title . . . April 21, 2015, at 07:24 PM by ?:
Email To Print with Microsoft Exchange and Email Aliases . . . April 06, 2015, at 08:17 PM by TimG: Updated to add workaround from customer in the comments
Importing Card Numbers / Identity Numbers . . . February 24, 2015, at 06:57 PM by Shane Higgins:
Print Jobs with Multiple Paper Sizes . . . February 18, 2015, at 05:29 PM by peter: Added version info
Reseller Portal Customization - for ASCs . . . January 22, 2015, at 11:16 PM by ?:
Email To Print Issues with Microsoft Exchange and Email Aliases . . . January 14, 2015, at 05:36 PM by Don Jacobson:
Email To Print Issues with Microsoft Exchange & Microsoft Office 365 . . . January 08, 2015, at 10:27 AM by Don Jacobson:
PaperCut Global Driver Installation . . . December 29, 2014, at 04:16 PM by Alan Morris:
GlobalDriverInstallation . . . December 29, 2014, at 04:11 PM by Alan Morris:
TODO Page Title . . . December 29, 2014, at 04:10 PM by Alan Morris:
Obtaining debug logs from Dell Embedded devices . . . December 18, 2014, at 06:52 PM by ?:
EFI PrintMe Mobile . . . December 04, 2014, at 06:10 PM by josh:
Privacy Policy: Google Cloud Print & PaperCut . . . December 04, 2014, at 06:08 PM by josh:
3rd party integration & 3rd Party Providers ? . . . November 30, 2014, at 05:38 PM by chris:
Queue Redirection - An example in Linux (to be reviewed) . . . November 09, 2014, at 09:59 PM by Damien:
Integrating with 3rd Party Billing Systems . . . November 05, 2014, at 12:06 AM by Damien:
Integrating with Finance and Practice Management Packages . . . November 04, 2014, at 09:46 PM by ?:
Integrating with Finance Packages / Practice Management Packages **under review** . . . October 31, 2014, at 10:50 AM by rossm:
Integrating with Finance Packages / Practice Management Packages **in review** . . . October 31, 2014, at 01:27 AM by Damien:
Integrating with Finance Packages / Practice Management Package . . . October 31, 2014, at 01:09 AM by Damian:
Offline mode . . . October 26, 2014, at 09:37 PM by priyanka:
PaperCut Private Cloud VM Sizing Guide . . . October 09, 2014, at 01:14 AM by ?:
UserChangeCardorIDNumber . . . October 06, 2014, at 11:07 AM by rossm:
Make your own skeleton CSS Title . . . October 06, 2014, at 12:14 AM by Jason:
Skeleton CSS For Customizing The User Web Interface . . . October 06, 2014, at 12:00 AM by Jason:
Troubleshooting Global Print Driver . . . October 02, 2014, at 04:31 AM by priyanka:
Troubleshooting Global Print Driver Title . . . October 02, 2014, at 04:29 AM by priyanka:
Google Cloud Print - Chromebook Kiosk Mode . . . October 02, 2014, at 02:50 AM by ?:
Google Cloud Print - Kiosk Mode . . . October 02, 2014, at 02:48 AM by ?:
Release and Cancel All . . . September 21, 2014, at 11:55 PM by Jason:
Office 365 Relay Issues with Email To Print . . . September 09, 2014, at 01:44 PM by Rick: wordsmithing
Known Issues with Sharp Onboard (PaperCut MF) . . . August 31, 2014, at 07:29 PM by ?:
Known Issues with Xerox Secure Access EIP 2.0+ Embedded App (PaperCut MF) . . . August 27, 2014, at 07:27 PM by ?:
Known Issues with Xerox JBA/XSA Onboard (PaperCut MF) . . . August 25, 2014, at 01:45 AM by priyanka:
Office 365 Relay Issues . . . August 22, 2014, at 06:20 PM by Don Jacobson:
Showing the most recently used Shared Accounts . . . August 19, 2014, at 06:14 PM by TimG:
Using multiple internet proxy servers . . . August 19, 2014, at 05:00 PM by TimG: Added category
Known Issues with Kyocera Embedded (PaperCut MF) . . . August 14, 2014, at 11:27 PM by ?:
Mac OS 10.9 (Mavericks) Known Issues . . . August 11, 2014, at 12:24 PM by TimG: Removed old download links
Known Issues with Past Releases . . . August 07, 2014, at 02:12 AM by ?:
Known Issues with Older Releases (version 13 and earlier) . . . August 07, 2014, at 02:11 AM by ?:
Installing PaperCut on Windows Server 2008 Core . . . August 06, 2014, at 06:16 PM by Jason:
Known Issues with Konica Minolta OpenAPI Onboard App (PaperCut MF) . . . August 04, 2014, at 09:03 PM by priyanka:
Device Count Exceeded in PaperCut MF? . . . July 31, 2014, at 03:26 AM by ?:
Device Count Exceeded in PaperCut MF . . . July 30, 2014, at 11:12 PM by ?:
Tracking Jobs on Fiery . . . July 30, 2014, at 10:53 PM by Jason:
TrackingJobsOnFiery . . . July 30, 2014, at 03:49 AM by priyanka:
Multiple Sites and the PaperCut Client . . . July 27, 2014, at 09:43 PM by josh:
TODO Page Title . . . July 25, 2014, at 12:12 AM by ?:
Setting the User Auto Generated Card ID Length . . . July 21, 2014, at 01:03 PM by Rick: re-word for clarity
Why is my User Client running slowly? . . . July 20, 2014, at 09:50 PM by Jason:
Known Issues with Lexmark Embedded (PaperCut MF) . . . July 14, 2014, at 03:23 PM by Rick: added scan lockup info
Change the schedule time . . . July 08, 2014, at 08:42 PM by Jason:
What impact does running only `SNMPv3 have? . . . July 01, 2014, at 09:35 PM by Jason:
Hiding the PaperCut Icon in the Dock on Mac OS X . . . June 20, 2014, at 05:54 PM by TimG: typo
CyberSource Secure Acceptance migration . . . June 19, 2014, at 12:33 AM by ?:
Mac OSX Client JVM Startup Parameters . . . June 16, 2014, at 09:18 PM by Amit:
How to turn off Unknown Name and Withheld User in the CUPS web interface . . . June 12, 2014, at 09:30 PM by Jason:
EarlyAccessReleases . . . May 27, 2014, at 11:38 PM by ?:
No SMTP server defined. . . . May 23, 2014, at 12:12 AM by Jason:
Secondary Server / Print Provider Troubleshooting . . . April 30, 2014, at 12:05 PM by TimG:
Syncing against multiple groups or Org Units . . . March 25, 2014, at 10:38 PM by priyanka:
ChangeScheduleTime . . . March 13, 2014, at 12:59 PM by TimG: updated keywords to include nightly sync hits
Implementing LPR connections to Windows print queues . . . March 05, 2014, at 08:40 PM by Jason:
Known Issues with Older Releases (version 11 and earlier) . . . February 12, 2014, at 07:53 PM by priyanka:
Known Issues with Old Releases (version 11 and earlier) . . . February 12, 2014, at 07:38 PM by priyanka:
Known Issues with Old Releases . . . February 12, 2014, at 07:31 PM by priyanka:
User Client Exits After Login - login script . . . February 04, 2014, at 07:19 PM by tom:
Private Cloud Deployment of PaperCut and Printing . . . February 03, 2014, at 08:46 PM by Chris:
PaperCut & Private Cloud Deployment . . . February 03, 2014, at 08:46 PM by Chris:
Private Cloud Deployment . . . February 03, 2014, at 08:46 PM by Chris:
Private Cloud Deployment - Print Management & PaperCut . . . February 03, 2014, at 08:45 PM by Chris:
Email to Print Attachment Problems Using OSX Email Client . . . February 02, 2014, at 08:32 PM by Alec: Rolled back last made in error
PaperCut on Mac OS (Apple Mac) . . . January 09, 2014, at 01:08 AM by matt:
Google Cloud Print & PaperCut - Privacy Policy . . . November 28, 2013, at 02:23 AM by Chris:
GoogleCloudPrintPrivacyPolicy . . . November 27, 2013, at 11:16 PM by ?:
5 Top Tips when using Google Cloud Print in Education? . . . November 26, 2013, at 11:30 PM by Chris:
Printing in Windows RT . . . November 11, 2013, at 11:42 PM by Jason:
Handy Hint: Showing the most recently used Shared Accounts . . . October 02, 2013, at 04:03 AM by ?:
What Languages/Translations does PaperCut Support? . . . September 06, 2013, at 12:27 AM by Chris:
Automated Application Removal . . . August 11, 2013, at 07:54 PM by Josh:
FingerPrint iOS Printing . . . August 07, 2013, at 12:46 AM by Josh:
ToshibaPrintDriverSpecifyLDAPServer . . . July 21, 2013, at 09:22 PM by Jason:
How to setup the Mac OS X Magic triangle . . . July 08, 2013, at 02:53 AM by Jason:
User Client Issues Since Mac OSX Java Update 2013-004 . . . June 19, 2013, at 10:43 PM by Josh:
TODO Page Title . . . June 17, 2013, at 06:53 PM by ?:
Known Issues with Ricoh Embedded App (PaperCut MF) . . . June 05, 2013, at 02:04 AM by matt:
UpdatingEmbeddedServerIP . . . May 28, 2013, at 09:37 AM by RossM:
How to setup a Nul port on Windows . . . May 24, 2013, at 12:37 AM by matt:
Designated Print Release Configuration . . . May 06, 2013, at 09:40 PM by priyanka:
TODO Page Title . . . May 06, 2013, at 03:39 AM by Kent:
Comparing Device Meters to PaperCut Logs . . . May 02, 2013, at 10:17 PM by matt:
Efi PrintMe Mobile . . . April 24, 2013, at 10:49 PM by ?:
Print jobs not being tracked by PaperCut . . . April 18, 2013, at 11:56 AM by RossM:
Obtaining Upgrade Assurance . . . April 17, 2013, at 08:00 PM by tom:
Windows: Keep Printed Documents . . . April 17, 2013, at 09:41 AM by chris:
Keep Printed Documents . . . April 16, 2013, at 03:55 AM by Alec:
TODO Page Title . . . April 16, 2013, at 03:37 AM by ?:
Load Testing a PaperCut setup . . . April 10, 2013, at 03:42 AM by Chris:
TODO Page Title . . . April 03, 2013, at 11:33 PM by Jason:
Certificatied Integration Technology . . . March 14, 2013, at 06:25 AM by chris:
TODO Page Title . . . March 13, 2013, at 11:12 PM by ian:
Moving various PaperCut logs to a different location . . . March 05, 2013, at 01:52 AM by Alec:
Upgrading PaperCut ChargeBack . . . February 24, 2013, at 11:34 PM by Josh:
Public Access on Konica MInolta devices disappears . . . February 13, 2013, at 10:42 PM by Jason:
Unexpected deletion of jobs from print queues - Driver Isolation Mode in Windows Server 2008 R2 and Windows 7 . . . February 12, 2013, at 08:18 PM by Josh: Non-R2 installs don't have driver isolation.
I am a reseller and would like a license for our showroom . . . February 03, 2013, at 10:13 PM by ?:
Known Issues HP Chai Embedded App (PaperCut MF) . . . February 03, 2013, at 09:25 PM by hendrik:
TODO Page Title . . . February 03, 2013, at 09:21 PM by hendrik:
How to re-print EMF print jobs from PaperCut Print Archiving . . . February 01, 2013, at 12:29 AM by Kent:

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